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<h1> Senior Analyst, Product Research</h1> Job Locations US-Remote | US-WA-Seattle | US-MA-Boston <dl> <dt>ID</dt> <dd> 2025-69233 </dd> <dt>Position Type</dt> <dd> Full-Time </dd> <dt>Minimum Salary</dt> <dd> USD $66,000.00/Yr. </dd> <dt>Maximum Salary</dt> <dd> USD $157,000.00/Yr. </dd> <dt>Typical Starting Salary</dt> <dd> 76,000-125,000 </dd> <dt>Flexible Time Off Annual Accrual - days</dt> <dd> 20 </dd> <dt>Application Deadline</dt> <dd> 03/21/2025 </dd> </dl> <h2> Pay Philosophy </h2> The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. <h2> Description </h2> The Small Commercial Line of Business Management team plays a pivotal role in building market-leading products and experiences and guiding the strategy for each small commercial line of business. This role will be part of the Business Owner Policy (BOP) Line Strategy team focusing primarily on countrywide BOP analytics and strategy support. Under general direction, this individual will provide moderate to highly complex analysis, providing insights and recommendations that guide decisions to support both profit and growth. The ideal candidate for this role will be a naturally curious thinker that has experience with small commercial products and data sources with a track record of using that data to provide actionable insights, build business cases to support strategic decisions, and present findings to leadership teams across the organization. Responsibilities: <ul> <li>Conducts moderate to highly complex analysis under general direction.</li> <li>Queries data to conduct ad hoc and formal analysis of metrics to help drive and support business decisions.</li> <li>Builds tools and queries for others to use.</li> <li>Serves as point person for moderate to highly complex analysis, analyzing trends for tactical and strategic recommendations.</li> <li>Consults on complex business issues and design considerations, including researching, identifying and proposing changes to our product offerings</li> <li>Leads own or cross-functional workstreams on medium to long-term or moderate to high complexity projects. May manage aspects of low to moderate complexity projects.</li> <li>Provides thoughtful and actionable recommendations that support strategic vision.</li> <li>Presents work to managers, senior leaders, stakeholders and occasionally Chief Product Officer in a clear and concise manner.</li> <li>Assists in conducting competitive intelligence and review of market trends and competitor filings utilizing various sources.</li> <li>Actively shares job knowledge and/or leads job shadow discussion with less experienced analysts.</li> <li>May create and/or be the owner of training material content, may create formal training sessions and modules.</li> <li>May manage ADP’s or interns, may be assigned to mentor a new hire.</li> </ul> The ideal candidate will have: <ul> <li>Small commercial product knowledge (general liability, property, business owners’ policy)</li> <li>Bachelor's degree in business, economics, or other quantitative field.</li> <li>Minimum 3 years, typically 4 years or more of relevant work experience.</li> <li>Proficient in Excel, PowerPoint, and data analysis software (e.g., SAS, SQL, Snowflake).</li> <li>Experience with Think-cell and creating Power BI dashboards preferred.</li> <li>Must have good planning, organizational, analytical, decision making and communication skills</li> </ul> <h2> Qualifications </h2> <ul> <li>Bachelor's degree in mathematics, economics, statistics, or other quantitative field. </li> <li>Minimum 3 years relevant work experience, typically 4 years. </li> <li>Strong proficiency in Excel, PowerPoint, and statistical software packages (e.g., SAS, Emblem). </li> <li>Must have strong planning, organizational, analytical, decision making and communication skills. </li> </ul> <h2> About Us </h2> As a purpose-driven organization, Liberty Mutual is committed to fostering an environment where employees from all backgrounds can build long and meaningful careers. Through strong relationships, comprehensive benefits and continuous learning opportunities, we seek to create an environment where employees can succeed, both professionally and personally. At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow. We are proud to support a diverse, equitable and inclusive workplace, where all employees feel a sense of community, belonging and can do their best work. Our seven Employee Resource Groups (ERGs) offer a centralized, open space to bring employees and allies together to connect, learn and engage. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: <a href="https://LMI.co/Benefits" target="_blank">https://LMI.co/Benefits</a> Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices <ul> <li><a href="https://jobs.libertymutualgroup.com/wp-content/uploads/2024/02/ca-fair-chance-act.pdf" target="_blank">California</a></li> <li><a href="https://bca.lacity.gov/Uploads/fciho/FCIHO-factsheet-2024-03-05.pdf" target="_blank">Los Angeles Incorporated</a></li> <li><a href="https://jobs.libertymutualgroup.com/wp-content/uploads/2025/01/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf" target="_blank">Los Angeles Unincorporated</a></li> <li><a href="https://jobs.libertymutualgroup.com/wp-content/uploads/2024/02/pa-philadelphia-fair-chance-law.pdf" target="_blank">Philadelphia</a></li> <li><a href="https://jobs.libertymutualgroup.com/wp-content/uploads/2024/02/ca-san-francisco-fair-chance.pdf" target="_blank">San Francisco</a></li> </ul> <h2>Options</h2> <a href="https://careers-libertymutual.icims.com/jobs/69233/senior-analyst%2c-product-research/job?mode=apply&amp;apply=yes&amp;hashed=-1834448064" target="_blank"> Apply NowApply </a><a href="https://careers-libertymutual.icims.com/jobs/69233/senior-analyst%2c-product-research/referral?hashed=-625979090" target="_blank"> Email this job to a friendRefer </a> Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. <h2> Need help finding the right job? </h2> We can recommend jobs specifically for you! <a href="https://careers-libertymutual.icims.com/connect?back=intro&amp;findajob=1&amp;hashed=-625979090" target="_blank"> Click here to get started. </a> <a href="https://icims.help/candidate-faq" target="_blank">System Troubleshooting</a>Software Powered by iCIMS <a href="http://www.icims.com/platform_help?utm_source=platform&amp;utm_medium=link&amp;utm_content=page1&amp;utm_campaign=platform%20help" target="_blank">www.icims.com</a>

Liberty Mutual Strategic Ventures

Senior Analyst, Product Research

Ready to be pushed beyond what you think you’re capable of? At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system. To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems. Our <a href="https://www.coinbase.com/mission" target="_blank">work culture</a> is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be. Data is a critical component of Coinbase's strategy to optimize financial operations and enhance decision-making. In this role, you will collaborate closely with Finance, Product, and Engineering teams to support cash flow processes, including payments, cash reconciliations against bank statements, and safeguarding of assets. You will gather financial data from diverse sources, including platform data, external financial institutions, market data, and internal financial systems. By transforming raw data into meaningful insights, you will develop advanced data models and pipelines that drive analytics for understanding cash flows What you’ll be doing (ie. job duties): <ul> <li>Work with Product and Engineering to drive new initiatives, supporting new product launches fueling business growth</li> <li>Help define data model, contract, scaling the build of data quality check and contract enforcement</li> <li>Collaborate with stakeholders across Accounting, Treasury and other Finance functions, to extract financial data and insights, and provide data driven recommendations to enhance efficiencies for financial processes</li> <li>Act as a strategic partner to functional teams; design and scope project plans; execute, test and implement data and reporting solutions</li> <li>Initiate, develop and maintain data pipelines and data models that power dashboards and data products with outstanding craftsmanship</li> <li>Work with the broader Data and Engineering teams to find ways to scale our platform through better systems and automation</li> <li>Develop interactive dashboards and visualizations to present financial insights to stakeholders</li> <li>Partner with peers and stakeholders to define and execute roadmaps that can help the function scale</li> </ul> What we look for in you (ie. job requirements): <ul> <li>5+ years of relevant experience</li> <li>Self starter, has the ability to multitask, and highly collaborative in working with cross functional teams</li> <li>Strong experience with data processing (ETL), fluency in complex SQL and basic programming language high proficiency with scripting language(preferably Python)</li> <li>Strong experience building data pipelines</li> <li>knowledge of data modeling, architecture, best practices</li> <li>Experience using Apache Airflow or similar orchestration systems</li> <li>Strong understanding of key finance principles, products within Accounting and Treasury domain, and eagerness to learn </li> <li>Be able to independently create documentation for new data projects and requests, and build collaboration within the team.</li> <li>Demonstrate our core cultural values: clear communication, positive energy, continuous learning, act like an owner and efficient execution.</li> <li>Bachelor’s Degree in Engineering, Computer Science or equivalent practical experience</li> </ul> Nice to haves: <ul> <li>Previous experience working with financial services data is a plus</li> <li>Previous working experience or knowledge of crypto is a plus</li> <li>Domain experience in Payments, Accounting and Finance areas</li> <li>Experience with Looker, Tableau or other business intelligence platforms</li> <li>Be able to proactively manage prioritization of work</li> <li>Experience manipulating large amounts of structured and unstructured data</li> </ul> Job ID: P61655 Pay Transparency Notice: Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include target bonus + target equity + benefits (including medical, dental, vision and 401(k)). Pay Range: $180,370—$212,200 USD Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. <h3>Commitment to Equal Opportunity</h3> Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Know Your Rights notice <a href="https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf" target="_blank">here</a>. Additionally, Coinbase participates in the <a href="https://static-assets.coinbase.com/e-verify.pdf" target="_blank">E-Verify program</a> in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site <a href="https://chrome.google.com/webstore/detail/chromevox/kgejglhpjiefppelpmljglcjbhoiplfn" target="_blank">click here to download</a> a free compatible screen reader <a href="http://www.chromevox.com/tutorial/" target="_blank">(free step by step tutorial can be found here)</a>. <h3>Global Data Privacy Notice for Job Candidates and Applicants</h3> Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available <a href="https://www.coinbase.com/legal/applicant_privacy_notice" target="_blank">here</a>. By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined <a href="https://www.coinbase.com/legal/application-arbitration-agreement" target="_blank">here.</a>

Coinbase

Senior Data Scientist

U.S. Department of Veteran Affairs

Medical Care Transportation Technician-09

Health Technician

Physician - Hematology-Oncology

<h2>Job Details</h2> Level Entry Job Location Tulsa, OK - Tulsa, OK Position Type Full Time Education Level Not Specified Salary Range $18.50 - $18.50 Hourly Travel Percentage Up to 25% Job Shift Day Job Category Warehouse <h2>Description</h2> <h1>Job Description: </h1> The Warehouse Associate is responsible for all warehouse duties including pulling orders, staging, replenishing inventory, labeling, building kits, receiving, assisting with customer pick-ups, working with Program Coordinators for internal program needs, overall safety and cleanliness of the warehouse. Essential Duties &amp; Responsibilities: <ul> <li>Ensure safety and quality are top priority</li> <li>Must work well with others and succeed in a team environment</li> <li>Prepares refrigerated and frozen orders for distribution</li> <li>Handles program purchase invoices and collaborates with internal stakeholders</li> <li>Maintains CERES inputs and cycle counts</li> <li>Provides intake support for new vendors/producers or vendors/producers for Farm to Table Program</li> <li>Adhere to food safety regulations</li> <li>Daily cleaning, organization and date labeling</li> <li>Remove spoiled product and clean coolers</li> <li> Perform other duties as assigned by the Warehouse Manager </li> </ul> <h2>Qualifications</h2> Qualifications: The ideal candidate will possess many of these professional and personal abilities and attributes: <ul> <li>A combination of education and experience generally attained through a high school diploma, GED or technical education and prior experience in a warehouse and distribution environment. </li> <li>Must be able to obtain a forklift certification</li> <li>Ability to work with flexibility, efficiency and enthusiasm, both individually and as part of a team in a fast-paced, high-demand environment.</li> <li>Demonstrated ability to effectively communicate and ability to resolve problems</li> <li>Must be able to use a computer and hand-held scanner, and operate all warehouse equipment safely</li> <li>Must be able to use office equipment</li> <li>Demonstrated ability to plan, manage and follow through on multiple daily tasks and projects.</li> <li>Leadership, diplomacy, interpersonal skills</li> </ul> Required Personal Characteristics: <ul> <li>A desire to fulfill the Food Bank’s mission and uphold its core values.</li> <li>Integrity, enthusiasm, perspective, flexibility, and a strong work ethic.</li> <li>A desire to be a part of an innovative, entrepreneurial organization with the ability to prioritize, move quickly, and maintain strong follow-through in a dynamic environment.</li> <li>The intellectual depth, maturity, wisdom, and collaborative skills to garner the trust and confidence of volunteer and volunteer leaders, staff, and other constituents.</li> </ul>

Community Food Bank

Warehouse Associate

<h2>Job Details</h2> Job Location AAON Tulsa - Tulsa, OK Position Type Full Time Salary Range $62,280.00 - $76,120.00 Salary Travel Percentage Up to 25% Job Shift Day Job Category Human Resources <h2>Description</h2> Job Summary: The Compensation Analyst I will support the Compensation Department by performing entry-level analytical and administrative tasks related to compensation programs and policies. This position is ideal for individuals seeking to begin their career in compensation analysis and human resources. Supervisory/Management Authority No supervisory/management authority. Essential Job Duties and Responsibilities: <ul> <li>Assist in the collection and organization of compensation data from various sources.</li> <li>Support the maintenance of compensation databases and tools.</li> <li>Prepare reports and presentations on compensation trends and data.</li> <li>Conduct market pricing analyses under the supervision of senior analysts.</li> <li>Participate in salary surveys and analyze survey data to inform compensation decisions.</li> <li>Assist in the administration of annual salary review processes and incentive programs.</li> <li>Partners with HR on job descriptions for each position in the organization ensuring descriptions accurately reflect the work being performed</li> <li>Ensure compliance with compensation policies and procedures.</li> </ul> <h2>Qualifications</h2> Education and Experience Requirements: Bachelor’s degree in Human Resources, Business Administration, Finance, or a related field. Knowledge, Skills, and Abilities: <ul> <li>Strong analytical and numerical skills.</li> <li>Proficiency in Microsoft Excel and other data analysis tools.</li> <li>Excellent organizational and communication skills.</li> <li>Ability to work collaboratively in a team environment.</li> <li>Maturity and the ability to handle sensitive and confidential information with discretion</li> <li>Keen attention to detail and accuracy.</li> </ul> Work Environment: <ul> <li>Work is primarily performed in a climate-controlled office setting and may require visits to the manufacturing facility with seasonal hot/cold temperatures, dust, loud noise and chemical fume exposure.</li> <li>Sit and stand for long periods of time.</li> <li>Ability to lift up to 15lbs.</li> <li>Work may require travel, including overnight stays.</li> </ul> Disclaimer: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at a time with or without notice. This job description is not an exhaustive list of all functions that the employee may be required to perform, and the employee may be required to perform additional functions. The company reserves the right to revise this job description at any time. The employee must be able to perform the essential functions of the position satisfactorily. If requested, reasonable accommodations may be made to enable employees with disabilities to perform the essential functions of the job, absent undue hardship.

Aaon

Compensation Analyst I

<h2>DESCRIPTION</h2> We are looking for a dynamic, creative, and resourceful Coordinating Game Producer who is skilled in live sports production to join Prime Video ahead of our 2025 launch of the NBA. The Coord. Game Producer will work on the Prime Video production team focusing primarily on basketball game production. This person will be expected to fill many roles: produce national-level quality basketball games, develop and steer talent, and shape the way our live sports broadcasts are integrated into the Prime Video ecosystem. This role will collaborate with many internal teams including but not limited to Technical Operations, Production Management, Sales, Marketing, Technology Products, Public Relations, and Business Affairs as well as external partners. This is a position that will be expected to help shape the identity of Prime Video’s live sports offering. While this candidate’s earliest responsibilities will be production of NBA games, the candidate will also contribute to production of Prime Video’s growing portfolio, including WNBA, NWSL, NFL, NASCAR, and NHL. We are looking for a candidate with great flexibility, an ability to deal with ambiguity and thrive in a startup environment. A successful candidate is comfortable diving deep across multiple areas, possessing exceptional stakeholder and project management skills, and committed to fostering a positive working environment all while being comfortable working autonomously, often times with minimal resources. As a small team, we all wear many hats. As such, we expect this candidate to greatly contribute to roles outside of their production duties like improving processes, evaluating vendors, and administrative support. Key job responsibilities • Produce NBA and WNBA games • Generates, researches, and pitches innovative ideas for integration in the NBA ecosystem • Experience giving talent feedback • Ability to steer editorial and creative direction of shows • A self-starter who can establish protocols and work with many internal and external stakeholders in creating a production workflow and workflows that support dependent teams • Ability to write documents and ability to write for television. • Knowledge of technological innovations in the field is a plus • Being comfortable receiving and giving editorial and production feedback • A strong understanding of different production departments, including sales, graphics, edit, and tape • Deep understanding of all Amazon sports content and how storytelling will be deployed across all relevant platforms About the team We are small team that is growing as we enter pre-production for the launch of the NBA in October 2025. Our team oversees all production of game broadcasts and shoulder programming.

Amazon

Live Sports Game Coord. Producer, Prime Video Live Events

About Lumen Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress. We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. <h2>The Role</h2> As a Lead Mulesoft Developer you will be responsible for designing, building, and maintaining scalable, secure and reliable integration solutions using Mulesoft Anypoint platform. This role provides leadership and technical direction to a team of developers in the design and development of integration solutions that meet the needs of the business. The ideal candidate will have deep expertise in Mulesoft Anypoint Platform, API-led connectivity, integration patterns and be capable of driving the delivery of integration solutions from conception to production. <h2>Location and Schedule</h2> This is a Work from Home position available from any US-based location. <h2>The Main Responsibilities</h2> <ul> <li>Architect, design, and build secure, scalable and reliable Mulesoft integration solutions across Salesforce and Legacy enterprise systems </li> <li>Strong understanding of different integration patterns, event/message driven architectures, API best practices etc.</li> <li>Provide technical direction and mentorship to a team of developers and ensure best practices are followed in coding standards, testing, and deployment processes.</li> <li>Code reviews, unit testing, and performance testing to ensure integrations are thoroughly tested and meet quality standards before deployment.</li> <li>Automate the deployments by building the CI/CD pipelines using the DevSecOps toolchain and processes </li> <li>Integrate apps with enterprise monitoring tools, support systems, log platforms and build system health dashboards for visibility and traceability</li> <li>Attend daily stand-ups, sprint planning sessions, and retrospectives to plan, track, and code development tasks</li> <li>Collaborate with architects to design integration solutions that align with enterprise architecture standards and principles. Ensure solutions are aligned with long-term IT strategy.</li> <li>Engage with business stakeholders to gather requirements, understand business processes, and ensure integration solutions meet business needs</li> <li>Provide on-call support as required</li> </ul> <h2>What We Look For in a Candidate</h2> <ul> <li>6+ years of software development experience</li> <li>3+ years of hands-on experience building integration solutions using Mulesoft Anypoint Platform, including Anypoint Studio, API Manager, Runtime Manager, Anypoint Exchange, CloudHub, Dataweave, API Designer, RAML, Swagger and other tools</li> <li>2+ years of experience in building integration solutions for Salesforce using Mulesoft Anypoint platform</li> <li>Experience building applications with Java, Spring Boot, .Net or other related technologies</li> <li>Proficient in building SOAP, RESTful apis, swagger docs, API proxies(Apigee) etc.</li> <li>Front end application development using HTML5, CSS3, JavaScript, jQuery</li> <li>Experience working with SQL and No SQL databases like Oracle, MySQL, MongoDB etc.</li> <li>Experience building distributed applications utilizing Apache or Confluent Kafka</li> <li>Working knowledge of AppDynamics, BigPanda &amp; Splunk for monitoring, alerting, and centralized logging of applications and service</li> <li>Knowledge and experience in testing frameworks like Junit, Mockito etc. and Test Driven Developmen</li> </ul> Preferred <ul> <li>Mulesoft developer certification</li> <li>Salesforce knowledge and development experience</li> <li>Experience with at least cloud platforms like AWS, Azure, or Google cloud</li> <li>Knowledge of SAFe Framework</li> </ul> <h2>Compensation</h2> This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges: $103,711 - $138,281 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY. $108,896 - $145,195 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI. $114,082 - $152,109 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA. Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: <ul> <li><a href="https://jobs.lumen.com/global/en/benefits-statement" target="_blank">Benefits*</a></li> <li><a href="https://jobs.lumen.com/global/en/compensation-information" target="_blank">Bonus Structure</a></li> </ul> Requisition #: 336620 Background Screening If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our <a href="https://jobs.lumen.com/global/en/faq" target="_blank">FAQ page</a>. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Equal Employment Opportunities We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Disclaimer The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name. Application Deadline 03/04/2025

CenturyLink

Lead Software Engineer

<h2>DESCRIPTION</h2> Come join Amazon Key for Business to help transform the delivery experience for customers with unprecedented quality, efficiency and scale. Each time a package is delivered by an Amazon associate, technology is at the scene, and behind the scene. Today, Key for Business Technology supports Amazon Logistics and its scope is expanding every day. Key job responsibilities We are looking for a savvy, team-oriented individual who is highly driven and want to ensure customer satisfaction for our customers. The Key for Business Customer Solutions Advisor team coordinates with different support channels to provide superior technical experience to both internal and external customers. As a TCSA, you are not a traditional ‘advisor.’ Instead, you are a dedicated account manager and brand ambassador that resolves our customer’s calls, chats and emails. To be considered, you must be highly technical, along with the ability to make every customer feel like a welcomed part of Key for Business. A day in the life Take ownership in assisting, researching, resolving, and de-escalating customer issues and devices Understand and implement new information and procedures efficiently and professionally Deliver a consistent level of quality on all calls and issues, encompassing the “white glove experience” Concentration and strong understanding of advanced troubleshooting for all Ring products Analyze tickets for trends in customer issues and report to the trending teams Utilize multiple systems to access customer information, research issues, and educate customers Collaborate with the trending teams to drive continuous process improvement Utilize all available resources to solve internal challenges while ensuring first call resolution Develop and implement scalable solutions to support Key for Business’ mission Lead trend collection and communication efforts for a specific apps or products (pods) Assist with other pods when needed Other duties and responsibilities as assigned About the team Our team is actively seeking motivated and multi-talented individuals who are passionate about transforming the logistics and package delivery operations. We are inventing the next-generation smart delivery operation with new technologies in IoT (Internet-of-Things). We develop technology-based solutions matching customer needs and delivery capacity with precision and efficiency, and expanding and transforming delivery experience with unprecedented quality, productivity and scale. <h2>BASIC QUALIFICATIONS</h2> - 2+ years of customer service experience - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - Experience with Microsoft Office products and applications - Proficiency with learning new technology and system applications - Must be organized, a self-starter, and able to begin and follow through with tasks with minimal supervision - Candidate should demonstrate clear proficiency in various communication methods in the following: verbal, writing, reading and comprehension <h2>PREFERRED QUALIFICATIONS</h2> - Bachelor’s degree or equivalent professional experience - 3+ years of technical support, data analytics or similar experience - 1+ years troubleshooting Ring devices - Able to identify scope and priority of issues and tasks Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit <a href="https://amazon.jobs/content/en/how-we-hire/accommodations" target="_blank">https://amazon.jobs/content/en/how-we-hire/accommodations</a> for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $35,800/year in our lowest geographic market up to $65,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit <a href="https://www.aboutamazon.com/workplace/employee-benefits" target="_blank">https://www.aboutamazon.com/workplace/employee-benefits</a>. This position will remain posted until filled. Applicants should apply via our internal or external career site.

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