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Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: You will play a key role in Client Onboarding, Account Maintenance ensuring our Compliance to Regulatory and Internal requirements financial integrity and regulatory compliance as well its Reporting. This role giving you a strong foundation in KYC Process, Risk Frameworks, Operational Risk, and Process Optimization. Responsibilities: Business and Operations: <ul> <li>Understand the local rules and regulations that governs the Know Your Client, Client Due Diligence, and Anti Money Laundering.</li> <li>Understand the documents requirements in onboarding Clients.</li> <li>Come up with and document the process to create and prepare the report.</li> </ul> Risk and Compliance: <ul> <li>Understand and implement changes resulting from Regulation update and Clients Mandate.</li> <li>Provide regulatory and audit exam management in partnership with Compliance for internal and external reviews.</li> <li>Manage the operational risk with stable operations and full compliance to local and global regulations.</li> <li>Satisfactory audits, reviews, exams (internal and Regulator driven).</li> </ul> Skills: <ul> <li>Minimum 3 years of experience in Banking Operations or Client Service, preferably related to KYC process </li> <li>Strong analytical skills with attention to details. </li> <li>Familiar with Legal Company Documents</li> <li>Familiar with banking transaction process flow and general banking knowledge and Regulations.</li> <li>Proven stakeholder relationship/influence management skills to achieve swift adoption through close partnership.</li> <li>Comfort working in a collaborative team environment.</li> <li>Ability to work in a high pressure and fast changing environment.</li> <li>Ability to manage alliances, client relationships, cross functional initiatives and process integration within the geography covered.</li> <li>Absolute team player and evidence of character consistent with Bank of America’s core values.</li> </ul>

Bank of America

Officer - New Accounts Maintenance, Global Banking Operations

<a href="https://www.greatquestion.co/" target="_blank">Great Question</a> is hiring an experienced Business Development Representative to help us on our mission to democratize user research - helping companies talk to their customers more to ensure they build software that people want.‍‍We are a well-funded startup and are we're looking for an experienced Business Development Representative with tech experience to join our high-performing, fully remote team.‍We’re currently a team of about 30 employees. We tripled revenue in 2024 (see our 2024 year in review <a href="https://greatquestion.co/blog/2024-review" target="_blank">here</a>), and we’re looking to do it again in 2025. This is an opportunity to get in early, work on an interesting problem, have a huge impact on the technology and culture of an early-stage company, and shape the future of how teams build software through research.‍This is a remote role open to people living in Denver CO, Boulder CO, or the San Francisco Bay Area CA (with a preference for Oakland). At Great Question, we believe in transparency—not just about our strengths, but also about where we still have room to grow. Here’s what you should know before deciding to apply:<ol> <li> We’re Still Figuring Things Out <ul> <li>We’re a scaling startup, which means some processes are still being built or refined. Expect ambiguity and some growing pains as we establish systems and frameworks. </li> <li>While we’re deeply committed to our mission and values, we’re still shaping what our culture looks like day-to-day. There’s a lot of potential here, but it’s not fully baked yet.</li> </ul> </li> <li> Lean Teams, Big Responsibilities <ul><li>We operate with a lean team, so everyone wears multiple hats. This can mean juggling tasks that go beyond the typical scope of your role. </li></ul> </li> <li> Fast-Paced and High Expectations <ul><li>We’re moving quickly to build and scale. This pace can feel exhilarating, but it also means you’ll need to be self-driven and comfortable with occasional chaos.</li></ul> </li> <li> Limited Resources <ul><li>Like most startups, we don’t have endless budgets or extensive support systems. Creativity and resourcefulness are essential to getting things done. </li></ul> </li> <li> Unpolished Internal Systems <ul><li> You’re probably going to encounter inefficiencies with tools, workflows, or reporting that need attention. Building scalable systems is a priority, but it’s a journey and we’re not there yet. </li></ul> </li> </ol>We’re pretty far from perfect, and we don’t claim to be. But we’d like to get there. So if you’re someone who thrives on solving problems, enjoys creating structure from scratch, and loves being part of a dynamic, fast-growing environment, Great Question might be the right place for you. Role Overview The Business Development Rep team serves two primary purposes at Great Question. <ol> <li>Drive revenue through pipeline creation - continue to find the right people and the right companies to meet with us! </li> <li>Talent Development - we want to grow our future sales professionals internally, come learn and master your craft and grow your career here. </li> </ol>‍This position is focused on finding the right people in large enterprise companies that will benefit from using our research automation platform, and connecting them with our Account Executives. One of the keys to success in this position: You need to have the discipline to work independently and have a passion for the Research industry or have the drive to want to learn the business.<h3>What You’ll Do</h3><ul> <li>Prospecting &amp; Lead Generation: Use outbound prospecting techniques (Calls, Linkedin, Email) to identify and engage potential customers that align with Great Questions ICP</li> <li>Pipeline Development: Collaborate with Account Executives on target accounts to generate, expand, and nurture opportunities</li> <li>Collaboration &amp; Strategy: Our ideal customers are large enterprises with complex structures, and our platform can be used by all, work with team members in a concerted effort to find the right approach, to the right people, at the right time</li> <li>Training &amp; Development:: Master your craft through a diligent training curriculum and become a pro in the sales industry and in the UX Research industry. </li> </ul><h3>About You</h3><ul> <li>Experience: 1-3 years of experience in sales, ideally selling SAAS software to B2B enterprise customers. </li> <li>Drive and Discipline: Self-motivated to excel in a remote, fast-paced, startup environment; thrives in ambiguity and proactively solves problems.</li> <li>Desire for a Career in Sales: Clear in career goals for the next 1-3 years and driven to achieve them</li> <li>Customer-Centric Mindset: Passionate about understanding and delivering value to clients beyond the sale.</li> <li>High Conviction: Committed to high standards and enthusiastic about our mission.</li> <li>Collaborative yet Competitive: Brings a team-first mindset with a strong drive to win and exceed personal goals. </li> </ul><h3>Benefits</h3><ul> <li>Compensation: Competitive salary, uncapped commission, and equity.</li> <li>Always Remote: Work from anywhere within American time zones. </li> <li>PTO &amp; Team Engagement: Four weeks of PTO, holidays, and regular team events. Our last off-site was in Mexico City! </li> </ul><h3> Our Interview Process </h3><ul> <li> Stage 1: Application Screening - 45 mins <ul><li>A video interview for basic qualifications.</li></ul> </li> <li> Stage 2: Skills Exercise - 45 mins <ul><li>A review of your BDR skill set</li></ul> </li> <li> Stage 4: Cultural alignment - 45 mins <ul><li>We’ll evaluate your cultural alignment with Great Question.</li></ul> </li> <li> Stage 5: Senior Leadership Interview <ul><li>Final interview with our CEO Ned to assess long-term fit and alignment with the mission.</li></ul> </li> </ul> Note - Each interview is sequential, so you’ll only move to the next round if you pass the previous one. After each interview, we’ll aim to notify you if you’re progressing within 48 hours of your interview taking place. <h3> Equal opportunity statement </h3>Great Question is committed to providing a workplace free from discrimination or harassment. We expect every member of the Great Question community to do their part to cultivate and maintain an environment where everyone has the opportunity to feel included, and is afforded the respect and dignity they deserve. Decisions related to hiring, compensating, training, evaluating performance, or terminating are made fairly, and we provide equal employment opportunities to all qualified candidates and employees. We examine our unconscious biases and take responsibility for always striving to create an inclusive environment that makes every employee and candidate feel welcome.

Great Question

Business Development Representative

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: Responsible for taking a leadership role in driving consistent execution of fiduciary management policies, procedures and practices across fiduciary book of accounts. Plans and organizes resources to ensure account-specific and systemic issues are identified and addressed consistently and in a timely manner. Maintains close relationships with business partner executives to assist senior leaders to balance business strategy with fiduciary management responsibilities and to ensure significant issues and trends are effectively communicated and acted upon. Desired Quantifications: <ul> <li>Requires a thorough knowledge of the business line's functional structure and products/services set. Working knowledge of fiduciary principles and their application to internal policies and procedures.</li> <li>Bachelor's Degree, J.D. Preferred</li> <li>Minimum 3-5 years trust/fiduciary background</li> <li>Strong verbal &amp; written presentation skills, including all Microsoft Office software</li> <li>Ability to interface with all levels of the business</li> <li>Proven ability to meet organizational objectives</li> <li>Ability to leverage resources across the organization, driving collaboration and cooperation in order to achieve results</li> </ul> Skills: <ul> <li>Attention to Detail</li> <li>Issue Management</li> <li>Policies, Procedures, and Guidelines Management</li> <li>Advisory</li> <li>Collaboration</li> <li>Corporate Governance Management</li> <li>Critical Thinking</li> <li>Risk Management</li> <li>Interpret Relevant Laws, Rules, and Regulations</li> <li>Learning Delivery</li> <li>Research</li> <li>Written Communications</li> </ul> Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent Shift:1st shift (United States of America) Hours Per Week: 40

Senior Fiduciary Officer

<h2 id="jobDescriptionHeading"> Job Description </h2> Overview Join our team as a day shift, full-time, Materials Tech in Tulsa, OK. Why Join Us? Thrive in a People-First Environment and Make Healthcare Better <ul><li> Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being. </li></ul> <ul><li> People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for. </li></ul> <ul><li> Make Healthcare Better: We use advanced technology to support our team and enhance patient care. </li></ul> Get to Know Your Team: <ul><li>Hillcrest Medical Center is a 656-bed hospital that includes The Alexander Burn Center, The Peggy V. Helmerich Women’s Health Center, Kaiser Rehabilitation Center, the latest technology for the treatment of cancer, and the Oklahoma Heart Institute.</li></ul> Responsibilities <ul> <li>Provides supply management for OR/Specialty area through maintaining, monitoring, adjusting, and supply replenishment of inventory areas, processing requisitions, tracking/expediting of orders, and managing new product requests and conversions.</li> <li>Assists with the research and implementation of opportunities to improve efficiencies and reduce cost. Evaluates and adjusts par levels for cost effective par. Manages expired and obsolete inventory.</li> <li>Responsible for conducting regular inventory cycle counts.</li> <li>Regularly maintains and updates order guides/par areas, organizes store rooms and updates labeling systems to ensure efficient ordering and inventory processes.</li> <li>Manages procedural area vendors, ensuring they are in compliance with policies, procedures, and appropriate credentials through the VendorMate credentialing system. </li> <li>Effectively works with corporate for item add/activations, contract issues, and Epic item integrity. </li> <li>Processes non-stock order requisitions accurately and timely. Follows up as needed; works effectively with purchasing.</li> <li>Reviews procedural area schedule for future cases that may require special needs, such as implants, supplies, etc.</li> <li>Participates effectively in inventory process, including pre-inventory work, actual inventory, and post-inventory work. Assists management with variance analysis.</li> <li>Follows processes and procedures for new item requests and opportunities at facility. </li> <li>Facilitates and coordinates with peers and clinical staff for product trials and conversions. Drives approved conversions to completion. Updates order guides and ensures clinical staff has completed preference card updates</li> <li>Works with designated procedural staff to ensure supply integrity is available and updated in the Epic EHR system</li> <li>Responsible for the coordination or collaboration in the tissue tracking system, as agreed upon by the individual facility, market, or enterprise</li> <li>Coordinates repair of equipment with Instrument Technicians, Vendors, and Biomedical representatives, where applicable.</li> <li>Facilitates the development of materials management strategies on the unit</li> <li>Actively participates in meeting and/or exceeding departmental and individual goals</li> <li>Oversees recall notifications and takes action when required. Sends information on any affected inventory to procurement to process returns, where applicable. </li> <li>Monitors and tracks clinical staff to adhere to materials management policies regarding proper utilization of approved supplies, the inventory system, and the accuracy of products used.</li> <li>Takes ownership of assignments; other duties as assigned or requested. Acting as the primary resource and support for the clinical colleagues in procedural/specialty areas.</li> <li>Communicates and listens effectively with internal and external customers; effectively understands instructions and shares knowledge. Works as a liaison for procedural area staff, directors/managers, physicians, and vendor reps to facilitate flow of information and follow through of tasks, actively seeking out clarifying information and pursuing communication contacts as needed.</li> </ul> Qualifications Job Requirements: <ul> <li>High School diploma or GED equivalent</li> <li>Two (2) years of related experience of which one (1) year must have been in Materials Management or Clinical Area. </li> <li>Warehouse organization and operational experience desired</li> </ul> Preferred Requirements: <ul><li>ERP system, such as Lawson, experience</li></ul>

Hillcrest Healthcare System

Materials Tech

Job Description General Responsibilities: Evaluate and interpret subsurface field and sampling data including soil and groundwater to develop conclusions concerning the environmental and geologic site conditions. Generate subsurface maps and cross-sections and collaborate with engineering and environmental scientist staff on projects. Oversee field monitoring and testing of soils including boring investigations and soil type classification. Interpret soil, bedrock and groundwater elevation and quality data. Prepare written plans and reports related to site investigations, assessments and remediation activities. Projects may include construction projects focusing on earthwork and structural foundations; well design and sampling; environmental assessments including Phase I/II site assessments; seismic risk assessments. Essential Roles and Responsibilities:<ul> <li>Follow safety rules, guidelines and standards for all projects. Participate in pre-task planning. Report any safety issues or concerns to management.</li> <li>Understand and practice quality acumen.</li> <li>Support consistent quality standards on proposal and project delivery.</li> <li>Developing level Geologist/ Hydrogeologist responsible for conducting analyses of component portions of projects; assignments are designed to develop knowledge and abilities.</li> <li>Performs site visits, field observations and field data collection or assignments.</li> <li>Assists in the collection and analysis of data from sampling, reports, maps, drawings, tests and aerial photographs to evaluate, plan and permit projects.</li> <li>Conducts water, soil and other sampling.</li> <li>Implements technical requirements to complete client projects by directing field staff to sample, test and collect data and/or document site activities.</li> <li>Outlines required investigative program(s) by selecting the proper alternative techniques to conduct site studies in field of expertise.</li> <li>May have limited client contact pertaining to specific projects/tasks.</li> </ul> Requirements:<ul> <li>Bachelor’s degree in Geology, Hydrogeology or related field and a minimum of 1 year related experience.</li> <li>Valid driver’s license with acceptable violation history.</li> </ul> Preferred Certification:<ul><li>Certification in field of expertise preferred.</li></ul> About Terracon Terracon is a 100 percent employee-owned multidiscipline consulting firm comprised of more than 6,000 curious minds focused on solving engineering and technical challenges from more than 175 locations nationwide. Since 1965, Terracon has evolved into a successful multi-discipline firm specializing in environmental, facilities, geotechnical, and materials services. Terracon’s growth is due to our talented employee-owners exceeding expectations in client service and growing their careers with new and exciting opportunities in the marketplace. Terracon’s vision of “Together, we are best at people” is demonstrated through our excellent compensation and benefits package. Based on eligibility, role and job status, we offer many programs including medical, dental, vision, life insurance, 401(k) plan, paid time off and holidays, education reimbursement, and various bonus programs. EEO Statement Terracon is an EEO employer. We encourage qualified minority, female, veteran and disabled candidates to apply and be considered for open positions. We do not discriminate against any applicant for employment, or any employee because of race, color, religion, national origin, age, sex, sexual orientation, gender identity, gender, disability, age, or military status.

Terracon

Field Geologist

<h2 id="jobDescriptionHeading"> Job Description </h2> Utica Park Clinic, part of the Hillcrest HealthCare System, is seeking a board-certified Mohs Surgeon to join their well-established and expanding dermatology program in Tulsa, OK. Beautifully situated on the Arkansas River, Tulsa is a vibrant city known for its thriving outdoor recreation and growth. Be part of an organization that values expert care, passion, and talent. Your Work: <ul> <li>Join 3 physicians and 3 PAs </li> <li>Traditional outpatient clinic located 2 blocks from medical center</li> <li>8-15 patients per day</li> <li>4 procedure rooms</li> <li>Call 1:4, evening clinic call only</li> <li>Well-established referral base</li> <li>Epic EMR</li> </ul> Recruitment Package may include: <ul> <li>Base salary + wRVU production incentive</li> <li>CME allowance</li> <li>Sign-on bonus</li> <li>Medical debt assistance + Consultative services by Navigate Student Loans</li> <li>Relocation allowance</li> <li>Paid malpractice coverage</li> <li>Health benefits + Retirement plan</li> <li>Marketing + practice growth assistance</li> </ul> Your Hospital: Hillcrest Hospital South is a full-service 180-bed hospital providing a wide range of inpatient and outpatient services using state-of-the-art technology in a friendly community setting. Consistent performance has helped the hospital be nationally recognized for patient safety. Your Community: Located in northeastern Oklahoma, Tulsa is Oklahoma's second largest city, beautifully situated on the Arkansas River. Home to the University of Tulsa and a population of more than 404,000, residents enjoy a thriving outdoor recreation hub, coupled with a safe metropolitan experience featuring fun eateries in addition to amazing arts and cultural offerings. 122mi NE of Oklahoma City.]]&gt;

Utica Park Clinic

Join a Growing Dermatology Team as a Mohs Surgeon in Tulsa, OK | Sign on & Relocation

WeStreet Credit Union

Director of Fintech

<h2 id="jobDescriptionHeading"> Job Description </h2> Overview Join our team as an evening shift, full-time, Operating Room Tech in Tulsa, OK. Why Join Us? Thrive in a People-First Environment and Make Healthcare Better <ul> <li> Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being. </li> <li> People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for. </li> <li> Make Healthcare Better: We use advanced technology to support our team and enhance patient care. </li> </ul> Get to Know Your Team: <ul><li>Hillcrest Medical Center is a 656-bed hospital that includes The Alexander Burn Center, The Peggy V. Helmerich Women’s Health Center, Kaiser Rehabilitation Center, the latest technology for the treatment of cancer, and the Oklahoma Heart Institute.</li></ul> Responsibilities <ul> <li>Coordinate effectively with the charge nurse, colleagues, and anesthesia team to address patient care needs.</li> <li>Responsible for activities of patient care including assistance in positioning the patient, room turnover and terminally cleaning operating rooms. </li> <li>Maintain supply inventory; stock anesthesia supply and equipment carts.</li> <li>Clean and maintain anesthesia machines, ventilators, and various small pieces of equipment</li> <li>Demonstrate basic knowledge of physiology and hospital procedures. </li> <li>Responsible for transporting patients to and from surgical services departments.</li> </ul> Qualifications Job Requirements: <ul> <li>High School diploma or GED</li> <li>Active BLS certification</li> </ul> Preferred Job Requirements: <ul><li>Previous experince in a healthcare setting</li></ul>

Operating Room Tech

Job Posting End Date06-17-2025Please note the job posting will close on the day before the posting end date. <h3>Job Summary</h3> Responsible to the assigned supervisor for performing intermediate level engineering work activities and projects requiring the application of engineering knowledge in a safe, effective, efficient and economic accomplishment of assigned objectives. <h3>Job Description</h3> We are considering candidate at two different grade levels for this position. Candidates will be considered for the highest grade level based on their educational background and experience. What you'll do: <ul> <li> Technical Expertise: Possesses advanced knowledge and performs varied assignments with proficiency in the application of theory and analytical techniques to solve diverse problems and complete extensive analyses. Understands interrelationship between systems and component equipment. Analyzes and recommends enhancements to business processes.</li> <li> Leadership and Guidance: Coordinates work activities of others within the work group, department, or other corporate entity as necessary to perform routine engineering work. Performs routine engineering activity independently. Provides training and guidance to lower-level employees. Planning and Organizational Ability: Develops input necessary to forecast costs for the routine projects, improvements requisitions, etc.</li> <li> Problem Solving and Initiative: Resolves and initiates solutions to routine and/or moderately complex problems which usually require additional definition/clarification before analysis can begin. Identifies problems that are beyond the normal routine. Seeks out opportunities and embrace new ideas and approaches.</li> <li> Communication Skills: Helps coordinate the work of other engineers in an efficient and effective manner.</li> <li> Interpersonal Skills: Leads aspects of team effort. Effectively leverages skills developed from company programs such as Power Up &amp; Lead.</li> </ul> What we're looking for: Grade 7: <ul> <li>Has typically acquired 4 or more years of related engineering experience along with a Bachelor's degree in engineering or engineering technology in a program accredited by ABET*; or 2 years of related engineering experience along with a Master’s degree in engineering from a program accredited by ABET* .</li> <li>Individuals with a PhD in engineering from an engineering program accredited by ABET* may be considered for entry into the organization at this level.</li> <li>Registration as a Professional Engineer (PE) in any U.S. state or Puerto Rico** is encouraged and preferred.*ABET - Engineering Accreditation Commission of the Accreditation Board for Engineering and Technology.</li> <li>Acceptable alternative is:</li> <li>(1) a Bachelor’s degree in engineering (non-ABET) plus a Master’s degree or PhD in engineering from a university with an ABET accredited Bachelor’s program.** Confirmation is required to ensure the PE obtained in Puerto Rico aligns with NCEES standards.</li> <li>***VP or above may waive the requirement for a degree from a university with an Non ABET accredited program</li> </ul> Grade 8: <ul> <li>Has typically acquired 6 or more years of related engineering experience along with a Bachelor's degree in engineering or engineering technology in a program accredited by ABET*; or 4 years of related engineering experience along with a Master's degree or PhD in engineering from a program accredited by ABET*; Registration as a Professional Engineer (PE) in any U.S. state or Puerto Rico** is encouraged and preferred.*ABET - Engineering Accreditation Commission of the Accreditation Board for Engineering and Technology.</li> <li>Acceptable alternative is:</li> <li>(1) a Bachelor's degree in engineering (non-ABET) plus a Master's degree or PhD in engineering from a university with an ABET accredited Bachelor's program.** Confirmation is required to ensure the PE obtained in Puerto Rico aligns with NCEES standards.</li> <li> **VP or above may waive the requirement for a degree from a university with an Non ABET accredited program </li> </ul> In addition to a competitive compensation, AEP offers a unique comprehensive benefits package that aims to support and enhance the overall well-being of our employees. Where Putting the Customer First Powers Everything We Do At AEP, we’re more than just an energy company — we’re a team of dedicated professionals committed to delivering safe, reliable, and innovative energy solutions. Guided by our mission to put the customer first, we strive to exceed expectations by listening, responding, and continuously improving the way we serve our communities. If you're passionate about making a meaningful impact and being part of a forward-thinking organization, this is the company for you! Compensation Data Compensation Grade: SP20-007 Compensation Range: $85,081.00-106,352.50 USD The Physical Demand Level for this job is: S – Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently. (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met. It is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all respects of the employer-employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran or military status, disability, genetic information, or any other basis prohibited by applicable law. When required by law, we might record certain information or applicants for employment may be invited to voluntarily disclose protected characteristics.

Public Service Company

Electrical Instrumentation and Controls Engineer

Job Description: Candidate will be a part of the Know Your Client (KYC) Outreach teams within the Global Corporate and Investment Bank (GCIB) and Global Markets (GM) lines of business. The Function The Client Outreach team are the front line unit who work with clients as part of meeting Know Your Client (KYC) periodic refresh and remediation requirements. We work in close collaboration with Global Corporate and Investment Bankers and Global Markets Sales to support the Bank’s global regulatory and policy requirements as it relates Client Due Diligence (CDD) documentation collection, with support from Operations and Global Financial Crimes Risk teams. The team identifies and develops client connections, engages client representatives to obtain KYC documentation, and acts as a coordination point for resolving issues/challenges with respect to client and country specific documentation requirements in a timely manner. In addition to the ongoing document engagement, individuals within the team keep abreast of global regulatory change that could influence processes, and identify opportunities that enhance the client experience. The Role The KYC Client Outreach Specialist (COS) teams serve as the Front Line Unit engaging with clients across business sectors and regions to meet KYC requirements for periodic refreshes in a timely manner. Role Responsibilities <ul> <li>Outreach to clients requesting and collecting KYC documentation</li> <li>Serve as the key point of contact for Clients as well as Bankers, Operations, Risk and other internal functions</li> <li>Ensure respective KYC client portfolios are covered across business and regions and adhere to internal governance routines within the FLU and those governed by support partners</li> <li>Monitor and understand the risks and impacts of non compliance with KYC processes, including restrictions, closures and associated business growth impacts</li> <li>Gather client feedback on policy, requirements and/or jurisdictional nuances where given to help improve the Bank’s processes</li> <li>Raise process issues and improvements that collectively help our clients</li> <li>Partner with colleagues in Banking, Sales, FLU COOs, FLU Change, FLU Business Controls, Operations, and other groups as needed</li> <li>Review clients for appropriate activity and liaise with Bankers on whether relationships with specific entities should continue</li> <li>Support the Outreach of both periodic refreshes as well as remediation and associated programs</li> <li>Support the Outreach of jurisdictionally or regionally stringent requirements where needed</li> <li>Ensure timely collection of client required documentation, including follow ups where needed</li> <li>Ensure voice of the client is heard while adhering to policies, laws, rules and regulations</li> <li>Ensure performance metrics are met and any exceptions are resolved within required timeframes</li> <li>Master customer due diligence (CDD) requirements and guide clients as needed to comply</li> <li>Support the collection of enhanced customer due diligence (ECDD) requirements and guide clients as needed to comply</li> <li>Adhere to bank privacy policies in securing non-public information obtained as part of KYC activities</li> <li>Embrace a collaborative and output oriented culture</li> </ul> Required Skills <ul> <li>Bachelor's degree or equivalent work experience</li> <li>4+ years experience in a client facing role within the financial services or a related industry</li> <li>Preferred: Certified Anti-Money Laundering Specialist (“CAMS”)</li> <li>Knowledge of AML CDD policy and standards, industry practices in AML CDD, including legal entities in global jurisdictions</li> <li>Must demonstrate a strong client focus</li> <li>Excellent interpersonal skills for motivation, collaboration and encouragement</li> <li>Professional Demeanor: Demonstrating patience, composure, and positive attitude.</li> <li>Problem Solving and Decision Making Skills: Thinking analytically, using diverse research skills, applying past experiences to problem resolution, developing multiple resolutions, knowing how to and where to go to resolve problems.</li> <li>Flexibility and Adeptness: Handling multiple projects and daily tasks adjust to a changing environment adept to new approaches that improve overall work efficiency and effectiveness.</li> <li>Initiative: Identify process improvements, demonstrate a "self-starter" behavior and a willingness to help others, and show potential to require minimal supervision.</li> <li>Strong organizational skills and ability to prioritize and manage competing priorities with excellent attention to detail</li> <li>Excellent proficiency using Microsoft office products, particularly Microsoft PowerPoint, Excel, Word</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

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