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Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM. Key responsibilities include accurately and efficiently processing cash transactions for clients as needed. Job expectations include having deep conversations with clients to gain in-depth knowledge of the financial and life priorities and connecting clients to solutions that meet the financial goals. Responsibilities: • Executes the bank's risk culture and strives for operational excellence • Builds relationships with clients to meet financial needs • Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations • Grows business knowledge and network by partnering with experts in small business, lending, and investments • Manages financial center traffic, appointments, and outbound calls effectively • Drives the client experience • Manages cash responsibilities Required Qualifications: • Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client. • Collaborates effectively to get things done, building and nurturing strong relationships. • Displays passion, commitment and drive to deliver an experience that improves our clients’ financial lives. • Is confident in identifying solutions for new and existing clients based on their needs. • Communicates effectively and confidently, and is comfortable engaging all clients. • Has the ability to learn and adapt to new information and technology platforms. • Is confident in educating clients on how to conduct simple banking transactions through self-service technologies (for example, ATM, online banking, mobile banking). • Applies strong critical thinking and problem-solving skills to meet clients’ needs. • Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations. • Efficiently manages time and capacity. • Focuses on results, while acting in the best interest of the client. • Can be flexible to work weekends and/or extended hours as needed. Desired Qualifications: • Experience in financial services and knowledge of financial services industry, products and solutions. • One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals. • Six months of cash handling experience. • Bachelor's Degree or business-relevant Associate’s Degree such as business management, business administration or finance​ Skills: • Adaptability • Business Acumen • Customer and Client Focus • Oral Communications • Problem Solving • Account Management • Client Experience Branding • Client Management • Client Solutions Advisory • Relationship Building • Business Development • Pipeline Management • Prospecting • Referral Identification • Referral Management Minimum Education Requirement: • High School Diploma / GED / Secondary School or equivalent It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Shift:1st shift (United States of America) Hours Per Week: 40

Bank of America

Relationship Banker - Framingham, MA area

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for moderately complex transaction and fulfillment processing, including the movement of assets into and out of accounts. Key responsibilities include reconciliation, settlement, and trade and transfer support, and providing quality service and operations support for internal business partners and external clients, in accordance with established guidelines and procedures. Job expectations include handling in operational processes which may carry medium to high levels of monetary risk and assisting in training less experienced team members. Responsibilities: <ul> <li>Performs moderately complex transaction processing and reconciliation with medium to large monetary impact according to the established written guidelines and procedures</li> <li>Responds to moderately complex client inquiries via numerous channels to support operational efficiency and quality client service</li> <li>Responsible for the analysis and resolution of moderately complex transactions requiring escalations and exceptions</li> <li>Proactively identifies risk and opportunities for process improvements based on an understanding of how the work impacts other operational units</li> </ul> Line of Business Job Description: The primary responsibility of this role is to work with various Investment and Monetary Control teams, Merrill branch offices, Consumer Investments, and senior management to minimize client and Merrill exposure. An analyst prepares, summarizes, and distributes various daily, weekly, and monthly reports for supporting Merrill and Consumer Investments lines of business. The candidate will be responsible for: Daily reports: <ul> <li>​Analyzing margin calls greater than 25K, across domestic, international, MESD, and MEAC accounts</li> <li>Identifying and resolving transactions that are processed in Invalid Prefix No-Name accounts</li> <li>Monitoring FINRA extension requests to ensure trade details are accurate and extensions are approved</li> <li> Validating and resolving deficit equity scenarios due to market fluctuations on open commitments and unsecured debits &amp; shorts for all domestic and international offices</li> <li>Summarizing all margin, Reg T, minimum equity, and LMA collateral calls over 250K</li> <li>Identifying accounts with potential interim exposure during severe market declines</li> <li>Assisting with the creation of daily scorecards to ensure compliance, violations, and collections obligations are resolved within appropriate regulatory timeframes</li> </ul> Weekly reports: <ul> <li>Obtaining and summarizing by region all forced liquidations processed by IMC Obligations</li> <li>Reporting all liquidations across domestic, international, MESD, MEAC, and LMA lines of business</li> <li>Providing a consolidated risk report as a snapshot of weekly consolidated data and potential trending exposure across all Merrill and Consumer Investments</li> </ul> Required Skills: <ul> <li>​Expertise in Microsoft Office (Excel, Access, Word, Outlook, SharePoint)</li> <li>Ability to understand overall themes and objectives of assigned reports</li> <li>Strong organizational skills, attention to detail, and ability to work independently</li> <li>Strong written and verbal communication skills in order to perform in a proactive and effective manner across all levels of the organization</li> <li>Handling of escalations of account issues to branch office/Edge managers in order to resolve open exposure</li> </ul> Desired Skills: <ul> <li>College Degree preferred</li> <li>Familiarity with financial processes across ML sales support screens</li> <li>Knowledge of margin and option requirements</li> <li>Understanding of the Securities Industry and the various internal and external rules and regulations affecting the industry and department (e.g., Regulation T, New York Stock Exchange, Firm policies and procedures and margin and option rules and regulations)</li> <li>Requires direct internal contact with business partners. Support forced liquidation processing to ensure trading commitments (cash commitments and Regulation T calls) and equity deficiency calls (maintenance calls and minimum equity calls) are met within regulatory and Firm policy timeframes.</li> </ul> Skills: <ul> <li>Attention to Detail</li> <li>Customer and Client Focus</li> <li>Oral Communications</li> <li>Prioritization</li> <li>Problem Solving</li> <li>Account Management</li> <li>Analytical Thinking</li> <li>Coaching</li> <li>Written Communications</li> <li>Mentoring</li> <li>Research</li> <li>Result Orientation</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

Transaction Management Ops Analyst - Exposure Reporting

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: The DLP Operations Response Manager is responsible for optimizing and managing Data Loss Prevention (DLP) operations, ensuring that security events are effectively triaged, investigated, and responded to in alignment with enterprise security objectives and regulatory requirements. This leader will oversee a team of DLP response analysts, drive process efficiency and automation, and ensure that DLP controls are operating effectively across cloud, endpoint, and network environments. Operating within a Follow-the-Sun model, this role will collaborate with regional operations leads to standardize workflows, improve detection accuracy, and enhance response times. The DLP Operations Response Manager will also develop executive-level presentations and reports, providing key stakeholders with insights into operational performance, emerging risks, and areas for improvement. This position requires a proactive, hands-on leader who can balance high-level operational oversight with direct engagement in event management, process optimization, and tool enhancements. This role may require occasional on-call weekend schedule Must be onsite in Charlotte - Ballantyne, not open to other locations Manages a team or teams accountable for providing cybersecurity defense across multiple disciplines. Leads the analysis, implementation, execution and ongoing improvement of proactive security controls to prevent external threat actors from infiltrating company information or systems. Utilizes experience and deep knowledge of IT platforms, tools, and concepts to ensure cybersecurity protection is integrated at all layers of defense. Leads alert responses and problem solving workgroups across multiple functions with a focus on the enterprise risk framework. Typically has over 10 years of relevant experience including managing teams. Key Responsibilities <ul> <li>Oversee DLP operational effectiveness, ensuring that events are triaged, analyzed, and responded to in a timely and consistent manner.</li> <li>Manage and mentor a team of DLP response analysts, providing guidance on event investigation, remediation, and continuous process improvement.</li> <li>Drive efficiency and automation in DLP response workflows to improve alert fidelity, reduce false positives, and enhance detection accuracy.</li> <li>Act as a key liaison between regional DLP operations leads, driving consistency and standardization in event handling and response.</li> <li>Partner with DLP Engineering, Security Operations, and Governance, Risk &amp; Compliance (GRC) teams to optimize workflows and enhance automation.</li> <li>Monitor operational KPIs and identify trends to improve response time, incident handling, and overall DLP program maturity.</li> <li>Ensure regulatory compliance with internal policies and external standards (e.g., FFIEC, GDPR, CCPA, NIST).</li> <li>Serve as the primary escalation point for high-priority DLP incidents, ensuring that response actions are well-documented and effectively managed.</li> <li>Develop and deliver executive-level presentations and reports, translating operational data into actionable insights for senior leadership.</li> <li>Continuously assess and improve DLP controls, ensuring they align with evolving business and security requirements.</li> </ul> Required Qualifications <ul> <li> 10+ years of experience in cybersecurity operations, data protection, or risk management, with a focus on DLP event management and response.</li> <li>Experience leading and managing teams in a security operations or DLP environment.</li> <li>Proven ability to optimize event triage and incident response workflows, improving detection and remediation capabilities.</li> <li>Experience managing global, 24/7 security operations within a Follow-the-Sun model.</li> <li>Strong knowledge of DLP technologies, security monitoring, and event correlation across cloud, endpoint, and network environments.</li> <li>Hands-on experience with DLP tools (e.g., Symantec, Microsoft Purview, Forcepoint) and SIEM/SOAR platforms.</li> <li>Experience developing executive-level reports and presentations to communicate DLP performance, risks, and improvements.</li> <li>Knowledge of regulatory and compliance requirements (FFIEC, GDPR, CCPA, NIST).</li> <li>Strong analytical and problem-solving skills with a proactive approach to process optimization.</li> <li>Ability to manage multiple projects and priorities, ensuring DLP operations run efficiently and effectively.</li> </ul> Preferred Qualifications <ul> <li>Experience in financial services or other highly regulated industries.</li> <li>Industry certifications such as CISSP, CISM, or CISA.</li> <li>Familiarity with machine learning, automation, and AI applications in DLP event management.</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

Data Loss Prevention Operations Response Manager - East

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for providing advice and valuable financial solutions to complex Business Banking clients and prospects. Key responsibilities include serving as the primary point of contact/trusted advisor and acquiring, deepening, and maintaining profitable relationships, collaborating with teammates and facilitating client relationships with Product Specialists. Job expectations include having knowledge of the bank's products and services in order to identify cross-selling opportunities and increase overall client satisfaction. Responsibilities: <ul> <li>Manages an extensive portfolio of complex clients and prospects with annual revenues of $20-50 million and helps companies save, borrow, and invest for their current and future needs</li> <li>Acquires, deepens, and maintains profitable client relationships through sales, prospecting and enhancing existing relationships</li> <li>Understands and interprets financial and cash flow statements to assess and analyze financial conditions of companies and industry trends</li> <li>Collaborates with local market stakeholders and teammates throughout the bank, including Investment Banking, Foreign Exchange, and Wealth Management and facilitates client relationships with Product Specialists in Credit, Treasury Management, and Merchant Services in order to design and deliver financial solutions to clients and prospects</li> <li>Leads and facilitates dialogue with a variety of complex clients and prospects regarding topics such as the client and prospect industry, alternative capital structures, and general business issues</li> <li>Coaches and mentors peers, while utilizing leadership skills</li> <li>Adapts to changes in sales practices and broader market and industry conditions as needed</li> </ul> Required Qualifications: <ul> <li>5+ years experience in commercial lending, business development, commercial credit and portfolio management in business banking or middle market sector required</li> <li>Management of an extensive portfolio of clients with annual revenues of $20-$50 million</li> <li>Proven track record of sales, prospecting new business and enhancing existing relationships</li> <li>Ability to understand and interpret financial statements and cash flow analysis to assess and analyze financial conditions of companies and industry trends</li> </ul> Desired Qualifications: <ul><li>Bachelor’s degree in Business, Finance or Economics preferred or equivalent relevant work experience</li></ul> Skills: <ul> <li>Business Development</li> <li>Client Experience Branding</li> <li>Client Management</li> <li>Client Solutions Advisory</li> <li>Relationship Building</li> <li>Account Management</li> <li>Financial Analysis</li> <li>Leadership Development</li> <li>Loan Structuring</li> <li>Referral Identification</li> <li>Credit Documentation Requirements</li> <li>Pipeline Management</li> <li>Referral Management</li> <li>Regulatory Compliance</li> <li>Risk Management</li> </ul> Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent Shift:1st shift (United States of America) Hours Per Week: 40

Business Banking Sr. Relationship Manager - Kansas City

Outlier

Biology Expertise Sought for AI Training

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: Document Management Utility Team (DMUT) within Japan Global Banking Operations (GBO) is responsible for the end-to-end documentation process focusing on client onboardings and maintenance. This middle office role is looking for talent/expert within the Treasury documentation space to work closely with our clients, Sales (Corporate Banking/Global Payment Services), Fulfillment, Client Servicing, KYC, and Operations teams to facilitate the client onboarding and account maintenance processes. Responsibilities: <ul> <li>Coordinate with Fulfillment and Client Servicing teams for client onboardings and account maintenance activities.</li> <li>Communicate with clients ensuring the document requirements are clearly outlined and explained to the client.</li> <li>Address client’s inquiries related to onboarding document requirements.</li> <li>Ensure the account onboarding, account maintenance and product onboarding/maintenance requests are delivered in accordance with the bank’s operating procedures and documentation standard as well as local regulatory requirements.</li> <li>Review and verify clients’ onboarding and account maintenance documents to ensure they are duly signed as per board resolution.</li> <li>Review and verify supporting Know Your Client (KYC) documents are received in good order as per in-country regulatory and Tokyo branch’s CDD requirements.</li> <li>Work on preparation and submission of various required internal management reports.</li> <li>Address any document-related inquiries from key internal business stakeholders.</li> </ul> Skills: <ul> <li>At least 3-5 years working experience in the banking industry.</li> <li>Have experience and demonstrate strong understanding of Anti-Money Laundering (AML) regulations.</li> <li>Have experience and demonstrate strong understanding of account opening/maintenance processes and its regulatory requirements.</li> <li>Strong understanding of documentary requirements and be familiar with such documents for resident entities including constitutional document such as Articles of Association (Teikan) and Certificate of Registration (Tokibo Tohon).</li> <li>Strong understanding of documentary requirements and be familiar with such documents familiar with constitutional documents of non-resident entities such as board resolution.</li> <li>Strong knowledge of constitutional documents of non-company entities such as trusts, limited partnerships is a plus.</li> <li>Client facing experience within the banking industry is a plus.</li> <li>Ability of fluently communicate both written and spoken Japanese and English.</li> <li>Strong sense of prudent process and operational risk control.</li> <li>Detail-oriented and high sense of responsibility.</li> <li>Good sense of teamwork spirit and good communication skills.</li> <li>Self-motivated and proactive to learn/develop.</li> </ul>

Assistant Vice President, Document Officer, Japan, Global Operations

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: Join a collaborative team of attorneys who provide transactional, regulatory and other legal support to investment banking and capital markets colleagues on matters arising out of Bank of America Asia Pacific businesses. You would be the point person for providing legal support to the Japan business. This is a unique opportunity to be part of one of the world’s leading investment banking and capital markets platforms globally, supporting clients around the world and across all major industries on transactions ranging from financial advisory services in connection with mergers &amp; acquisitions to equity and debt offerings. Responsibilities: <ul> <li>Assist bankers by reviewing/negotiating transaction documents, including confidentiality agreements, engagement letters, underwriting agreements and opinions;</li> <li>Engage, instruct and supervise external counsels;</li> <li>Sssist in structuring and executing corporate and capital markets transactions;</li> <li>Help in developing internal guidelines, policies, procedures and standardized documentation;</li> <li>Identify and advise on regulatory developments, new products or trends in the market; and</li> <li>Interact with different internal functions and develop a relationship with internal stakeholders as a trusted partner, providing practical legal advice.</li> </ul> Required Skills: <ul> <li>Qualified lawyer under the laws of Japan and/or the laws of a common law jurisdiction.</li> <li>A minimum of three years post qualifications experience with a leading Japanese or international law firm or financial services company working on international corporate and/or capital markets transactions.</li> <li>A desire to learn and interest in contributing from start to finish on helping clients on headline transactions.</li> <li>Fluent in Japanese (native level required in speaking, reading and writing) and English; based in Tokyo.</li> </ul>

Legal - Vice President, Investment Banking and Capital Markets - Japan

Job Description: Merrill Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals, companies, and institutions. Merrill Wealth Management is one of the largest businesses of its kind in the world specializing in goals-based wealth management, including planning for retirement, education, legacy, and other life goals through investment advice and guidance. Merrill’s Financial Advisors and Wealth Management Client Associates help clients pursue the life they envision through a personal relationship with their advisory team committed to their needs. We believe trust comes from transparency. Our trusted advisory teams are equipped with access to the investment insights of Merrill coupled with the banking convenience of Bank of America. At Merrill, we empower you to bring your whole self to work. We value diversity in our thoughts, business, and within our employees and clients. Our Wealth Management team represents an array of different backgrounds and bring their unique perspectives, ideas and experiences, helping to create a work community that is culture driven, resilient, results focused and effective. Job Description: As an Advisor Development Program Financial Solutions Advisor Stage I (ADP FSA I), your journey begins obtaining your Securities Industry licenses, where you receive dedicated study time for your Securities Industry Essentials [SIE], Series 7 and Series 66 Exams. Once you obtain your licenses, you will be taught the foundational skills needed to be an advisor – from acquiring, building and managing client relationships to considering a client’s complex financial picture and guiding them with advice and solutions to help them live their best financial lives, all while humanizing financial interactions. Once you have reached your key milestones, you will begin working in a financial center where you will help to deliver Bank of America’s core banking, investment solutions and approach to client care. We will equip you with everything you need as you move through the stages of development. Once you have demonstrated success as a licensed ADP Financial Solutions Advisor Stage I, you will typically progress onto the next stage of ADP as a Merrill Financial Solutions Advisor (MFSA). In that role you will transition to a local Merrill Wealth Management office and continue to practice the skills you’ve learned in ADP by beginning to build a new portfolio of affluent and high net worth clients. As a successful MFSA, you will then have the opportunity to progress further within ADP with the ultimate aim of becoming a core Merrill Financial Advisor. The Academy will support you along the way with dedicated programs, tools and resources throughout your career journey. Required Qualifications: <ul> <li>Displays confidence working in a sales role</li> <li>Builds strong client relationships through effective communication and collaboration</li> <li>Displays a proactive mindset and effective time management</li> <li>Demonstrates a results-driven mindset and prioritizes client interests</li> <li>Identifies appropriate client solutions through application of learnings and new information</li> <li>Applies relevant regulatory due diligence in daily activities and creating long-term client strategies</li> <li>Bilingual Spanish Required</li> </ul> Desired Qualifications: <ul> <li>Bachelor’s degree and/or a minimum of one year of financial services industry or sales experience</li> <li>Learns and adapts to new technology or applications</li> <li>Executes multiple tasks simultaneously</li> </ul> This position is subject to SAFE Act registration requirements. Pursuant to the SAFE Act requirements, all employees engaged in residential loan mortgage originations must register with the federal registry system and remain in good standing. Since your position requires SAFE Act registration, you will be required to register and to submit to the required SAFE Act background check and registration process. Failure to obtain and/or maintain SAFE Act registration may result in your immediate termination. Shift:1st shift (United States of America) Hours Per Week: 40

Advisor Development Program - Financial Solutions Advisor Trainee: Sahara Nellis Banking Center, bilingual Spanish required

Blackbaud unleashes the potential of the people and organizations who change the world, and we’re growing our team. As the leading software exclusively dedicated to powering social and corporate impact, expand what is possible across the nonprofit and education sectors, at companies committed to social responsibility, and for individual change makers.We are looking for a high-performing Senior Salesforce Business Analyst to support the Lead to Contract Portfolio Owner. As part of the Blackbaud IT Commerce team, this Analyst is required to analyze, transform and ultimately resolve the business problems to further enable the various parts of Blackbaud to function efficiently and the company to meet their goals.What you’ll do:<ul> <li>Develop, design and communicate existing processes. Incorporate business, system and data flows. Include key metrics that support both areas of efficiency and inefficiency</li> <li>Design and document scalable solutions using Salesforce Sales Cloud and CPQ, including custom objects, flows, validation rules, and automation.</li> <li>Collaborate with developers and architects to define technical requirements and ensure alignment with business goals.</li> <li>Create and maintain detailed process maps, data flow diagrams, and technical documentation to support system enhancements and integrations</li> <li>Lead requirements gathering sessions and translate business needs into detailed user stories and acceptance criteria</li> <li>Conduct impact analysis for proposed changes and ensure data integrity across systems.</li> <li>Participate in solution design reviews and provide technical guidance to ensure best practices are followed.</li> <li>Support UAT, deployment planning, and post-implementation validation.</li> <li>Stay current with Salesforce releases, platform capabilities, and industry trends; proactively recommend improvements.</li> <li>Contribute to the Salesforce roadmap and long-term platform strategy in collaboration with the Portfolio Owner</li> </ul>What you’ll bring:<ul> <li>5+ years of experience as a Salesforce Business Analyst with hands-on involvement in technical solutioning and platform configuration.</li> <li>Deep understanding of Salesforce Sales Cloud and CPQ, including declarative tools (Flows, Process Builder, Validation Rules) and data model design.</li> <li>Strong understanding or experience with process definition methodologies</li> <li>Highly proficiency with Microsoft Visio and/or other modeling tools, as well as Azure Dev Ops (ADO)</li> </ul><ul> <li>History and knowledge of data analysis to support proposed process definition, monitor adherence, and communicate performance results</li> <li>Salesforce certifications such as Business Analyst Certification, Certified Administrator, Certified Advanced Administrator, or Certified Sales/Service Cloud Consultant preferred.</li> <li>A history of progressive responsibilities in the administration of information systems</li> <li>Knowledge of Agile and Scrum methodologies, a plus if related to its application in the Scaled Agile Framework (SAFe).</li> <li>Six Sigma Green Belt Certification preferred</li> </ul>Stay up to date on everything Blackbaud, follow us on <a href="http://bit.ly/FollowUsLI" target="_blank">Linkedin</a>, <a href="http://bit.ly/2xn65ez" target="_blank">Twitter</a>, <a href="https://www.instagram.com/blackbaud/" target="_blank">Instagram</a>, <a href="http://bit.ly/2yNWNJH" target="_blank">Facebook</a> and <a href="https://bit.ly/BLKBYouTube" target="_blank">YouTube ​</a>Blackbaud is a remote-first company which embraces a flexible remote work culture. Blackbaud supports hiring and career development for all roles from the location you are in today!Blackbaud is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.A notice to candidates: Recruitment Fraudulent Alert: Your personal information and online safety as a candidate mean a lot to us! At Blackbaud and our portfolio of companies, recruiters only direct candidates to apply through our official careers page at <a href="https://careers.blackbaud.com/us/en" target="_blank">https://careers.blackbaud.com/us/en</a> or our official LinkedIn page. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers, or conduct interviews via Skype. Anyone suggesting otherwise is not a representative of Blackbaud. If you are unsure if a message is from Blackbaud, please email <a href="#">blackbaudrecruiting@blackbaud.com</a>. The starting base pay is $87,700.00 to $114,200.00. Blackbaud may pay more or less based on employee qualifications, market value, Company finances, and other operational considerations.Benefits Include:<ul> <li>Medical, dental, and vision insurance</li> <li>Remote-first workforce</li> <li>401(k) program with employer match</li> <li>Flexible paid time off</li> <li>Generous Parental Leave</li> <li>Volunteer for vacation</li> <li>Opportunities to connect to build community and belonging</li> <li>Pet insurance, legal and identity protection</li> <li>Tuition reimbursement program</li> </ul>

Blackbaud

Senior Salesforce Business Systems Analyst

Job Description: Job Title: Media Relations Specialist Corporate Title: Assistant Vice President Location: London Company Overview: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Location Overview: Our London office is based just a stone’s throw from the magnificent St. Paul’s Cathedral on bustling King Edward Street. Here you’ll find modern workspaces and a state-of-the-art auditorium space. In addition, we’re proud to host an onsite restaurant that shares our commitment to sustainability by providing delicious seasonal menus which have been created with the planet in mind. Make sure to take time for yourself and head up to our rooftop terrace and take in the spectacular views across London. Finally, your physical wellness is well-catered for with our onsite gym facilities and medical centre. The Team: The role sits within the EMEA Communications Team which is made up of approximately 12 people with responsibilities split across the business lines of the bank. The team is part of a global external communications function the role also requires working closely with colleagues across the wider Communications, Marketing and Corporate Affairs function in delivering best in class support for the bank. Job Description: Responsible for providing external communications support across all aspects of our EMEA media relations platform. The role reports to our International Head of Communications, working closely with four Senior Vice Presidents, External Communications. Responsibilities: <ul> <li> Support the team with day-to-day media relations activities; directing and responding to press enquiries, assisting with media interviews and ongoing relationship-building programs. </li> <li>Support with proactively identifying ways to promote Bank of America in the media, including pitching thought leadership to top-tier media.</li> <li>Help organise media roundtables, press briefings and media training.</li> <li>Draft press releases, media flashes, by-lined articles and editorial content, often working to tight deadlines.</li> <li>Draft messaging, Q&amp;A documents and spokespeople quotes.</li> <li>Identify new media opportunities, including podcasts and online content.</li> <li>Manage and execute written award submissions.</li> <li>Contribute to media monitoring, analysis and reporting processes.</li> <li>Support the external communications team with managing PR Agency relationships.</li> <li>Manage and commission projects to an established roster of third-party PR agencies working for the bank across the EMEA region.</li> <li>Maintain communications library, including media lists, announcements, biographies and photography. </li> <li>Proactively develop relationships with relevant journalists.</li> <li>Identify opportunities on social media and working with the social media and marketing teams to create engaging copy and digital content.</li> <li>Collaborate with key business partners including line of business executives, legal and compliance.</li> </ul> Required Experience: <ul> <li>A track record of working in an external communications role in-house or with a relevant freelance or agency background. </li> <li>Knowledge and some experience of dealing with range of different media, from national to trade press and social media.</li> <li>Excellent written and verbal communication skills.</li> <li>Ability to multi-task and work extremely well under pressure and within tight timeframes. </li> <li>Sound judgment and good instincts regarding media engagement.</li> <li>An eye for detail.</li> <li>Enthusiastic – high energy, high integrity, team-oriented with a well-organised “can do” approach.</li> <li>Ability to work proactively and collaboratively with an impeccable approach to reputational risk. Must be a team player.</li> <li>Good relationship management, interpersonal and organisational skills. </li> <li>Knowledge and enthusiasm for the financial services marketplace and the products and processes of the bank.</li> <li>Ability to learn quickly, often understanding very technical material.</li> </ul> Benefits of working at Bank of America – UK <ul> <li>Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner</li> <li>Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons</li> <li>20 days of back-up childcare including virtual tutoring and 20 days of back-up adult care per annum</li> <li>The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc</li> <li>Use of a flex fund to use towards benefits</li> <li>Access to an emotional wellbeing helpline, mental health first aiders and virtual GP services</li> <li>Ability to donate to charities of your choice directly through payroll and the bank will match your contribution</li> <li>Opportunity to access our Arts &amp; Culture corporate membership Programme and receive discounted entry to some of the UK and Ireland’s most iconic cultural institutions</li> <li>Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local area</li> </ul> Bank of America: Good conduct and sound judgment is crucial to our long term success. It’s important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well. We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of sex, gender identity or gender reassignment, marital or civil partner status, race, religion or belief, colour, nationality, ethnic or national origins, age, sexual orientation, pregnancy or maternity, socio-economic background, responsibility for dependents or physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience. We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.

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