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Ready to be pushed beyond what you think you’re capable of? At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system. To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems. Our <a href="https://www.coinbase.com/mission" target="_blank">work culture</a> is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be. While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported. The Coinbase Advanced Trading Design Team is dedicated to building a best-in-class trading platform that empowers users to navigate and succeed in the world of digital assets. We focus on designing intuitive, powerful tools for professional and advanced traders, blending financial expertise with cutting-edge design to create seamless, effective experiences. This role will be focused on building out our core advanced experience. You will be working closely with product, research, marketing and engineering to help design high-quality experiences that enable advanced traders globally. What you’ll be doing <ul> <li>Work in a small team to iteratively improve user experience</li> <li>Take new features from ideation, to prototyping, to user testing, to production</li> <li>Design web and mobile experiences that are simple and intuitive</li> <li>Participate in regular design reviews where you’ll seek out specific feedback on your designs and incorporate relevant feedback</li> <li>Execute on the product roadmap and help define product strategy</li> <li>Daily collaboration with Engineering, User Research, and Product </li> </ul> What we look for in you <ul> <li>3+ years of professional Product Design experience</li> <li>Bachelor's degree in a related field</li> <li>Experience designing consumer-facing experiences for web and mobile</li> <li>Excellence in UX thinking, visual design, and written communication</li> <li>Experience working in a collaborative environment with engineers, user researchers, and product teams</li> <li>Fluency in Figma and prototyping tools</li> <li>Low ego, collaborative, and open minded</li> </ul> Nice to haves <ul> <li>Interest in crypto or financial products</li> <li>User of Coinbase products</li> <li>Crypto-forward experience, including familiarity with onchain activity such as interacting with Ethereum addresses, using ENS, and engaging with dApps or blockchain-based services.</li> </ul> Job #: GCPD04US *Answers to crypto-related questions may be used to evaluate your onchain experience. *For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. Your interview responses, in the form of a voice recording and/or transcript will be assessed in terms of the job qualifications and characteristics listed in the position description above by a human recruiter. For other select roles, Coinbase is piloting BrightHire, an AI interview intelligence platform, to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate. Depending on your role and stage in the application process, you will be informed of the specifics regarding which tool(s) will be used as part of the interview process. These interview tools enable us to give a greater number of candidates an initial interview who meet our mandatory hiring criteria. The above pilots are for testing purposes and Coinbase will not use AI to make an employment decision. To request a reasonable accommodation due to disability, please contact <a href="mailto:accommodations@coinbase.com" target="_blank">accommodations@coinbase.com</a>. #LI-Remote Pay Transparency Notice: Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include target bonus + target equity + benefits (including medical, dental, vision and 401(k)). Pay Range: $144,500—$170,000 USD Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. <h3>Commitment to Equal Opportunity</h3> Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Know Your Rights notice <a href="https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf" target="_blank">here</a>. Additionally, Coinbase participates in the <a href="https://static-assets.coinbase.com/e-verify.pdf" target="_blank">E-Verify program</a> in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site <a href="https://chrome.google.com/webstore/detail/chromevox/kgejglhpjiefppelpmljglcjbhoiplfn" target="_blank">click here to download</a> a free compatible screen reader <a href="http://www.chromevox.com/tutorial/" target="_blank">(free step by step tutorial can be found here)</a>. <h3>Global Data Privacy Notice for Job Candidates and Applicants</h3> Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available <a href="https://www.coinbase.com/legal/applicant_privacy_notice" target="_blank">here</a>. By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined <a href="https://www.coinbase.com/legal/application-arbitration-agreement" target="_blank">here.</a>

Coinbase

Product Designer II - Consumer Trading

The Company PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers. We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities. Job Description Summary: Common Platform experiences (including data and privacy, digital identity, settings, and security) are used by our PayPal brands to solve critical customer needs for consumers and merchants. As the Content Design Director (reporting to the Head of Content Design), you’ll lead a global team and foster a culture of design excellence. Job Description: Content Design Director, Common Platforms PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and merchants in approximately 200 markets to thrive in the global economy through its global, two-sided network. Our core values of Inclusion, Innovation, Collaboration, and Wellness are the foundation of our business — inspiring us to work as one global team with our customers at the center of everything we do. About The Content Design Team As part of the Experience Design team, Content Design is responsible for creating data-informed content for the PayPal brands’ web and mobile experiences. Content designers partner with UX designers, researchers, product managers, engineers, and others to create user-centered experiences for people and businesses around the world. We’re a passionate and energetic group that creatively solves problems and values collaboration and diverse opinions. About The Role Common Platform experiences (including data and privacy, digital identity, settings, and security) are used by our PayPal brands to solve critical customer needs for consumers and merchants. As the Content Design Director (reporting to the Head of Content Design), you’ll lead a global team and foster a culture of design excellence. Responsibilities include: <ul> <li>Establishing a clear content design vision for our platform products, aligning with the overall company strategy and user needs. </li> <li>Developing and maintaining content design principles and standards to guide platform decisions. </li> <li>Informing research to identify pain points, opportunities, and key user needs. </li> <li>Setting clear expectations and performance goals. </li> <li>Providing ongoing mentorship and coaching to your team, and contributing to their professional growth. </li> <li>Coordinating with Brand, Marketing, and Operations to create a consistent end-to-end experience. </li> </ul> Requirements <ul> <li>5+ years of experience managing content designers, UX writers, digital content producers, or similar. </li> <li>Strong understanding of experience design principles, accessibility guidelines, and information architecture. </li> <li>Experience driving content standards and systems. </li> <li>Ability to multi-task and set priorities in a fast-moving product landscape. </li> <li>Experience working in platform and/or financial services, identity, B2B or B2C e-commerce preferred. </li> <li>Experience with Figma and Gen AI are a plus. </li> </ul>PayPal is committed to fair and equitable compensation practices. Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience. The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit <a href="https://www.paypalbenefits.com" target="_blank">https://www.paypalbenefits.com</a>. The U.S. national annual pay range for this role is PayPal is committed to fair and equitable compensation practices. Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience. The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit <a href="https://www.paypalbenefits.com" target="_blank">https://www.paypalbenefits.com</a>. The U.S. national annual pay range for this role is $118700 to $246290 For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations. Our Benefits: At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you. We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit <a href="https://www.paypalbenefits.com" target="_blank">https://www.paypalbenefits.com</a> Who We Are: To learn more about our culture and community visit <a href="https://about.pypl.com/who-we-are/default.aspx" target="_blank">https://about.pypl.com/who-we-are/default.aspx</a> Commitment to Diversity and Inclusion PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at <a href="mailto:paypalglobaltalentacquisition@paypal.com" target="_blank">paypalglobaltalentacquisition@paypal.com</a>. Belonging at PayPal: Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal. Any general requests for consideration of your skills, please Join our Talent Community. We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply. Notice to Applicants and Employees who reside within New York city. Click <a href="https://careers.pypl.com/Contact-Us/default.aspx" target="_blank">https://careers.pypl.com/Contact-Us/default.aspx</a> to view the notice. REQ ID R0125063

PayPal

Content Design Director

Thrive Peo

Design Engineer I

Ready to be a Titan?ServiceTitan strives to be the best place our Titans have ever worked, so they can do the best work they’ve ever done. The Experience Design (XD) team is central to this mission. We solve real world problems in the home services industry. We are passionate about bringing innovative and delightful solutions to traditional problems and workflows. Our ambitious team of product designers works closely with product managers, engineers, product marketers and with thousands of our users to help make their lives easier through technology. We embrace agile development and design thinking to ship dozens of new features every month. We measure our success based on our customer’s success. We strive for real impact.We are looking for a talented Senior Product Designer, Mobile that enjoys solving complex problems with data-informed solutions. This person will be a core member of our growing Experience Design team and aid in creating a class-leading SaaS product with desktop, tablet and mobile touchpoints.Reporting to the Manager, Product Design, the Senior Product Designer, Mobile possesses a balanced toolkit of research, interaction design, and prototyping capabilities. As a Senior Product Designer, Mobile, you are capable of independently performing discovery research with users, creating journey maps and task flows, and developing prototypes to test your concepts and designs. You’re also adept at being excellent collaborative partners with our friends in Product, Engineering and QA. This is an opportunity to join one of LA’s fastest growing startups and have your thumbprint on the product that is actively disrupting the Home Services industry. What You’ll Do:<ul> <li>Design experiences for iOS and Android applications that are simple, elegant, and solve real problems</li> <li>Use, contribute to, and evolve mobile-specific component libraries</li> <li>Collaborate and solution closely with stakeholders, product managers, designers, and developers to ship an extraordinary end-to-end user experience</li> <li>Participate in user research and usability studies</li> <li>Prototype flows, concepts, and interactions</li> <li>Work closely with our design system team and developers to ensure the successful technical implementation of your work </li> <li>Champion the tenets of good product design and leverage partnerships with others to build awareness throughout the organization</li> <li>Interact with users to develop a solid understanding of their workflows, environments, needs and pain-points</li> <li>Design experiences that are engaging, efficient, intuitive and solve real problems</li> </ul> What You’ll Need:<ul> <li>Experience designing mobile apps, bonus if experienced in modern SaaS/enterprise apps</li> <li>A strong design portfolio that shows off your process, reasoning and outcomes</li> <li>You love collaborating but are also able to take ownership of entire projects</li> <li>Excellent ability to develop and sustain relationships across teams and functions</li> <li>Aptitude for providing design feedback and a genuine desire to help less experienced designers improve their skill sets</li> <li>You thrive in a highly iterative process that involves listening, adapting, moving fast, talking with users, incorporating feedback, and constantly collaborating</li> <li>Several years of experience working at a large-scale company, preferably Enterprise/B2B</li> <li>Deep understanding of Apple’s Human Interface Design Guidelines, Android design and other mobile platform designs, including Google’s Material Design</li> </ul>Be Human With Us:Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. What We Offer: When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:<ul> <li>Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more.</li> <li>Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical.</li> <li>Support for Titans at all stages of life: Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.</li> </ul>At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation. The expected salary range for this role for candidates residing in the United States is between $136,600 USD - $182,600 USD. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits.

ServiceTitan

Senior Product Designer, Mobile

R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. R1RCM is seeking a Product Marketing Director to be the driving force behind AI-centric, client-focused, and new business initiatives. This position provides a unique opportunity to harness AI in strategic endeavors, particularly with our exclusive partnership with Palantir, a leader in AI-native platforms. The Product Marketing Director will play a crucial role in aligning strategy with actionable tactics that bolster our competitive edge and transform market gaps into compelling narratives that resonate with our diverse buyer personas.As a key member of the product marketing team, the Product Marketing Director will ensure consistent messaging and strategic alignment across all business lines, with a strong focus on AI capabilities and innovations. The role demands a flexible mindset, ready to pivot according to business needs, whether working within a specific business line or across product marketing efforts.Here’s what you will experience as the Product Marketing Director:<ul> <li> Messaging and positioning: serve as a great storyteller, owning and evolving how our AI capabilities are described – balancing technical accuracy with market-ready storytelling. Must work with each product marketer to ensure consistent and accurate description/story for each business line and product and distilling complex ideas and capabilities into clear, differentiated, and compelling messages in the form of sales presentations, case studies, sales enablement, and other internal and external efforts</li> <li> Cust-facing/Growth team enablement: continuous update on AI progress across all business lines, building content and training that demystify AI and enable teams to speak about our AI capabilities confidently and accurately</li> <li> Market intelligence: Be an expert on the AI competitive landscape and contribute to competitive intel program, including win/loss analysis, competitor insights, battlecard enablement, etc. and integrating findings into GTM approach. Includes bi-weekly Joe/board update and report out to R37, helping guide areas of differentiation that are important</li> <li> Cross-functional orchestration: act as connective tissue across multiple stakeholders, helping to translate and execute strategic priorities, thought leadership, RFP responses, etc.</li> <li> AI use-case tracking: need for all business lines and working/coordinating with AI governance committee on before, during and after AI deployment</li> <li> GTM launches: serve as the central point of accountability ensuring that product launches are well-coordinated, impactful and aligned to business goals (i.e., PHY launch). Includes but not limited to identification and coordination of all launch activities and activating product value to customers and internal teams alike.</li> <li> Drive strategic initiatives: lead high-impact, cross-functional initiatives that support growth priorities and extend beyond day-to-day GTM work (customer product marketing, KLAS, Epic).</li> <li> Proactive client communication and delight: develop materials and communication strategies to address client inquiries about AI capabilities and activate efforts to delight clients with R1 innovations</li> <li> Client storytelling and case studies: Develop and articulate compelling AI and client stories and case studies, ensuring these narratives effectively highlight our value proposition and resonate with target audiences.</li> </ul>Required Qualifications:<ul> <li>8+ years of product marketing experience with at least 3 years of experience in revenue cycle – preference in healthcare consulting or AI experience.</li> <li> AI expertise: deep curiosity and experience about AI, translating complex ideas and messaging for multiple audiences</li> <li> Versatile problem solver: strategic thinker who can navigate ambiguity and bring structure</li> <li> Flexible, growth mindset: ability to evolve and meet the needs of the business</li> <li>Demonstrated work history in-market that showcases excellence at both high-level product marketing and GTM strategy &amp; execution as well as influence of others to achieve a common goal.</li> <li>Excellent cross-functional collaboration and communication skills, org savvy, with demonstrated experience collaborating working from executives to operators.</li> <li>Must be a strong public speaker, comfortable in front of large, senior groups, and a solid writer.</li> <li>Proficient in productivity applications such as OpenAI and Microsoft Office.</li> <li>Comfortable using collaboration and CRM tools such as Salesforce.</li> <li>Exceptional ROI-tracking skills, able to prove what is –or isn’t—working.</li> </ul>For this US-based position, the base pay range is $112,151.00 - $167,640.70 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.This job is eligible to participate in our annual bonus plan at a target of 20.00%The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career. Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a <a href="http://go.r1rcm.com/benefits" target="_blank">competitive benefits package.</a>R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights <a href="https://f.hubspotusercontent20.net/hubfs/4941928/California%20Consent%20Notice.pdf" target="_blank">California Consent </a>To learn more, visit: <a href="https://R1RCM.com" target="_blank">R1RCM.com</a>Visit us on <a href="https://www.facebook.com/R1RCM" target="_blank">Facebook</a>#LI-MB01

R1 RCM

Product Marketing Director

Job Description: Global Corporate &amp; Investment Banking (GCIB) has a global footprint. As part of its business model, GCIB ensures that it conducts adequate reviews for appropriate mitigation, when required. As part of this team, the individual is expected to have a good understanding of GCIB business. Having a deep understanding of the region-specific policies, procedures and regulatory expectations is also desirable. The individuals on this team are responsible for business controls for electronic communication and other enterprise programs. RESPONSIBILITIES Communication Monitoring <ul> <li>Serve as an escalation point for review team members.</li> <li>Provide primary review coverage, as needed, particularly in specialized areas (BEC, APAC, LATAM, GCIB/COO senior management, etc.)</li> <li>Serve as back-up reviewer across AMRS, APAC EMEA LATAM</li> <li>Develop and execute expanded/enhanced targeted reviews.</li> <li>Develop, execute and oversee Enhanced Monitoring &amp; Supplemental/Manager Review programs.</li> </ul> Enterprise Programs <ul><li>Act as a point of contact for certain Enterprise Programs / Enterprise Common Processes, and manage related business controls (e.g., management reporting, QA and QC and maintenance of related procedures) for various enterprise processes, activities, and programs, including but limited to Business Electronic Communication (BEC), Marketing and Advertising, and Customer Complaints.</li></ul> Governance and Controls <ul><li> Lead and Develop <ul> <li>Drive development and implementation for adherence and oversight for eComm program requirements applicable to GCIB. </li> <li>Actively lead and independently drive strategic goals and deliverables.</li> <li>Drive lexicon development and oversight program.</li> <li>Develop and distribute executive-level reporting to senior managers, including preparing metrics, and reporting surveillance results to senior management to identifying potential trends or themes that may warrant mitigation, further consideration, or action.</li> <li>Represent the group in communication/presentations with management, Compliance, and other internal stakeholders.</li> <li>Point of contact for bankers and GCIB management when matters require attention.</li> </ul> </li></ul> <ul><li> Implement &amp; Improve<ul> <li>Implement program changes to enhance lexicons, update policies, standards, procedures and/or processes to address regulatory / Compliance requirements or industry trends.</li> <li>Participate in implementing new projects to achieve short and long-term business objectives by providing surveillance system analysis, testing and feedback to stakeholders.</li> <li>Analyze and Assess opportunities to enhance operational efficiencies and mitigate risks, including actively monitoring false positives for lexicon enhancements.</li> <li>Help drive process improvement initiatives to create more effective and efficient risk mitigation.</li> <li>Monitor industry developments and changes in regulations applicable to GCIB; reviews with risk partners as appropriate.</li> </ul> </li></ul> <ul><li> Manage &amp; Maintain<ul> <li>Managing, maintaining, and enhancing the control environment, including through Quality Assurance and Quality Adherence (QA/QC) routines</li> <li>Managing, maintaining, and enhancing relevant single process inventory (SPI) attributes pertaining to Performing Communication Monitoring for GCIB within the process owner portal (POP)</li> <li>Where required, participate in industry forums and monitor regulatory expectations, emerging legislation and regulation to identify and mitigate emerging risks.</li> <li>Represent GCIB BCO at various committees, forums and meetings as required.</li> </ul> </li></ul> REQUIRED SKILLS <ul> <li>Ability to operate independently and collaborate across wide span of stakeholders including bankers, senior management, risk partners and regulators/ auditors.</li> <li>Strong leadership qualities and result driven approach.</li> <li>Control focused mindset and good understanding of regulatory and reputational risks</li> <li>Independent and ability to multi-task and meet multiple timelines.</li> <li>Ability to work under pressure in a team environment.</li> <li>Strong decision-making and problem-solving skills.</li> <li>Proven ability to develop Executive-ready presentations.</li> <li>Proven track record in being able to work effectively in a fast-paced, dynamic, highly matrix and complex environment.</li> <li>Self-starter with the ability to deliver across a varied set of priorities, both planned and ad-hoc and adapt within a dynamic and fast paced environment.</li> <li>Excellent business communication skills, ability to work with and communicate with all levels across the organization, leveraging advanced written, verbal and presentation skills.</li> <li>Ability to work collaboratively across multiple stakeholders and deliver results in a timely manner.</li> <li>Attention to detail and high standard for quality work product.</li> <li>Ability to think creatively to solve problems and anticipate potential questions or issues.</li> <li>Effective time management and prioritization, strong multi-tasking abilities.</li> <li>Highly proficient in Microsoft Excel, PowerPoint and Word</li> </ul> Plus <ul> <li>Multiple language skills (Chinese, French, Italian, Japanese, Korean, Portuguese)</li> <li>Data Analytics and Tableau a plus.</li> <li>Proven track record of building and deploying control process and control changes.</li> <li>Banking and Surveillance experience a plus.</li> <li>Knowledge and understanding of Crypto-related activities and Marijuana related regulations.</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

Bank of America

GCIB Business Controls Officer, Communications Review & Enterprise Programs Associate / VP

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Bank of America’s Experience Design (XD) team creates world-class end-to-end digital experiences that are intuitive, innovative, engaging and inclusive. We are a multi-disciplinary design organization with expertise across product design, user experience, conversational/AI design, creative direction, ux research and user testing, design program management, production design, content strategy, copywriting, and design technology. The team is constantly defining, iterating, solving problems, and working together to find ways all our digital platforms can empower customers to reach their financial goals by designing and delivering next-level experiences that provide ease, convenience and safety while matching to individual needs and preferences. Bank of America is looking for an Associate Director that will be responsible for leading a team and craft delivery for an interdisciplinary product design team that delivers strategic and tactical solutions in support of a large business critical portfolio of work. Accountable for the performance and results for the team, while managing to business and organizational priorities. Leading with the highest standard of strategic and critical thinking, quality, and professionalism, this role will drive deep understanding of how our clients engage with our products and services, enabling teams to translate needs and deliver products that are simple, elegant and powerful while delivering on-time and on-budget. Providing dynamic, situational and adaptable leadership to coach, mentor and support direct reports, guide career conversations and invest in continuing to build our culture of creativity, accountability, discourse, and measurable key results. As an Associate Director you will: <ul> <li>Manage an interdisciplinary team to design, optimize and deliver useful and elegant, best-in-class digital experiences across web, mobile web, and native apps (iOS and Android) from a multidisciplinary, holistic perspective from concept to execution and implementation. </li> <li>Manage teams, across a platform or portfolio, coaching, directing, and unblocking as needed, to produce great work that delights clients and achieves business goals. </li> <li>Digest, communicate and guide alignment to the latest XD strategic vision, priorities, OKRs and principles while monitoring progress and identifying opportunities to increase effectiveness. </li> <li>Independently problem solves as a practiced decision-maker in working with XD executive leaders and peers. </li> <li>Demonstrate expertise with interpreting internal and external business challenges with a tested playbook of best practices to adapt, improve and ship best-in-class products and processes. </li> <li>Build and lead high performing teams that operate at scale, deliver impact all while retaining top talent. Be responsible for leading employees across multiple geographies. </li> <li>Hold each team member to the highest level of quality and professionalism, providing actionable, concise, and direct feedback to designers across the organization while leveraging situational leadership skills to actively guide career management conversations. </li> <li>Oversee solid experience design deliverables across the design workflow, ensuring portfolio of design work is delivered on time and on budget. </li> <li>Evaluate and benchmark existing product and service experiences while also inspiring teams to set visions for innovative digital and technology experiences. </li> <li>Leverage data, research, and evaluative testing across the customer journey. </li> <li>Proactively seek out strategic partnerships across organizations at every level, build strong relationships and drive thought leadership with product, technology, and business associates. </li> <li>Evangelize and evolve our XD practice, culture, and craft, lead design meetings and actively participate in critiques. </li> <li>Organize project and product details in partnership with project stakeholders and cross-functional teams with strong aptitude for planning, resource management and forecasting. </li> <li>Advocate for Design Systems and scale, thinking beyond one design solution and one technical platform, seeking reusability where efficiency matters and variability when differentiation drives value. </li> </ul> Required Qualifications: <ul> <li>10+ years of industry design experience, including at least 5 years in a lead multidisciplinary designer role with strong capabilities across a range of design disciplines. </li> <li>5+ years of managing and inspiring people to achieve their maximum potential. </li> <li>An outstanding portfolio that exemplifies excellence in experience design demonstrating end-to-end multidisciplinary product design. </li> <li>A strong track record leading the successful execution of large customer-facing digital products delivered from inception through launch and sustainment in partnership with cross-functional product development and design teams. </li> <li>Knowledge of multi-channel industry standards with demonstrated success in leading and shipping consumer-facing mobile apps, responsive web and websites including system, user, ecommerce, and transactional experiences. </li> <li>Mastery of human-centered design methodologies and rapid ideation processes such as Lean UX, Design Sprints, and Agile. </li> <li>Able to comfortably dive into Experience Design, understand business needs, and drive decisions based on changing priorities. </li> <li>Hands-on experience in organizational change, managing ambiguity, communications &amp; strategy execution with ability to adapt quickly and positively to change. </li> <li>Problem-solving without being asked, resolving issues effectively and calmly, strong time management with an intense focus on achieving results. </li> <li>Excellent communicator in written and verbal form; strong listening and presentation skills, ability to work well with executives, with proven ability to facilitate and influence. </li> <li>Highest level of integrity and management of confidential information. </li> <li>Continuous learner with strong interest in, and aptitude for learning new design and technology skills. </li> <li>Demonstrated ability to effectively lead and build strong partnerships with stakeholders and management levels. </li> <li>Embraces the opportunity to work side by side with other designers and partners in a studio context. </li> <li>Expert level proficiency with design tools, including Figma, Adobe suite, and Sketch. </li> <li>Is an enthusiastic, highly motivated self-starter with a strong work ethic. </li> <li>Experience utilizing quantitative and qualitative data to inform and inspire design. </li> <li>Demonstrated ability to lead design with a design system and within brand guidelines.</li> </ul> Desired Qualifications: <ul> <li>Master’s or Bachelor’s degree in design with corresponding experience. </li> <li>Financial or similar industry experience preferred. </li> <li>Project management experience a plus.</li> </ul> <h3>For internal employees; participation in a work from home posture does not make you ineligible to post</h3> <h3>It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.</h3> <h3>The following laws or regulations restrict or prohibit the hiring of individuals with certain specified criminal history for the position: FDIC</h3> Shift:1st shift (United States of America) Hours Per Week: 40

Associate Director - Bank of America Experience Design

<h2>About the team</h2>The Zillow ASA Sales team partners with the best real estate professionals in the country, enabling them to deliver best in class experiences for home shoppers. The ASA sales org is a diverse team that works toward the common objective of helping our customers surpass their goals and build their businesses. Our team embodies Zillow’s Core Values and exemplifies them through all of the work we do. We challenge assumptions and bring ideas to the table that will push our business forward. We are a highly collaborative team seeking an exceptional sales professional to accelerate our growth across our Strategic Customer Segment.<h2>About the role</h2>An Advisor on Zillow’s Agent Software and Advertising team is responsible for the revenue growth and retention of a dedicated book of business with our SMB customer segment. They will build and maintain strong customer relationships by prioritizing deep discovery, demonstrating industry and product expertise and leveraging data and analytics to provide consultative solutions tailored to their customers' business goals. They diligently prepare for each customer conversation to enter it with a tactical plan to help guide their discussion and drive strategic outcomes of their segment. They consistently use BANT or similar discovery framework to qualify deals and identify potential churn risks in their book of business. They are seen as trusted advisors by their customers and maintain a consistent meeting cadence with them. Success in this role requires strong consultative sales and analytical skills, a focus on customer success, and the ability to thrive in a dynamic and team-focused environment.<h2>You Will Get To:</h2><ul> <li>Identify and engage decision makers, build customer relationships and drive revenue growth in your dedicated BoB.</li> <li>Prioritize Strategic Business Reviews and plan ahead of calls, understand customer goals and challenges to address them proactively. .</li> <li>Build quarterly book and territory based account plans to identify risks and growth opportunities across your BoB and build tactical plans to achieve them. You will understand how to map the whitespace in each account, and drive the sale of additional products while preserving existing revenue from current product usage when applicable</li> <li>Leverage and source detailed customer success reporting and present analysis and recommendations, customized to the customers’ specific real estate business needs.</li> <li>Consistently maintain up-to-date sales tools, including CRM and APs, with accurate activity information to optimally run your book and identify areas leadership can help.</li> <li>Communicate solutions and compelling value propositions of Zillow’s products/services to grow and strengthen your book of business</li> <li>Understand our competitive landscape and market influences that can impact business decisions and can have trusted advisor level discussions with Customers.</li> </ul>This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.In California, Colorado, Connecticut, Hawaii, Maryland, Massachusetts, Nevada, New Jersey, New York, Vermont, Washington state, and Washington DC the standard base pay range for this role is $28.90 - $46.10 Hourly. This base pay range is specific to California, Colorado, Connecticut, Hawaii, Maryland, Massachusetts, Nevada, New Jersey, New York, Vermont, Washington state, and Washington DC and may not be applicable to other locations.In addition to a competitive base pay, employees in this role are eligible for incentive compensation and equity awards. Actual amounts will vary depending on experience, performance and location.<h2>Who you are</h2><ul> <li>Have experience successfully managing a large book of business (150+ accounts) to achieve monthly or quarterly quota</li> <li>Self-sufficient, organized and resourceful to maintain strong handle and consistent outreach on larger book of business </li> <li>Solution-oriented, offering creative and actionable solutions to challenges.</li> <li>Coachable, curious, and eager to learn and grow in a dynamic environment.</li> <li>Persistent and driven, balancing grit with a collaborative team spirit.</li> <li>Customer-focused and empathetic, building strong, meaningful relationships.</li> </ul>Qualifications:<ul> <li>Minimum of two years of experience in a revenue ownership role (account management or customer success), B2B sales role preferably selling a complex product</li> <li>Proven track record of strategically managing a book of business of 150+ accounts to achieve a monthly or quarterly quota.</li> <li>Experience successfully achieving a higher quota from shorter, more transactional sales cycle but also able to manage sales that require longer ones</li> <li>Proficient in leveraging CRM and engagement tools to optimize workflows</li> <li>Experience selling in-person and managing a presentation with stakeholder(s) is preferred</li> </ul><h2>Get to know us</h2>Zillow is reimagining real estate to make home a reality for more and more people.As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do helps people get home and no matter what job you're in, you will play a critical role in making home a reality for more and more people.Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, and <a href="https://www.zillow.com/careers/benefits/" target="_blank">world-class benefits</a>. These benefits include comprehensive medical, dental, vision, life, and disability coverages as well as parental leave, family benefits, retirement contributions, and paid time off. We’re also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don’t just take our word for it. Read recent reviews on <a href="https://www.glassdoor.com/Overview/Working-at-Zillow-EI_IE40802.11,17.htm" target="_blank">Glassdoor</a> and recent recognition from multiple organizations, including: the 100 Best Companies to Work For, Glassdoor Employees’ Choice Award, Bloomberg Gender-Equality Index, Human Rights Campaign (HRC) Corporate Equity Index, and TIME <a href="http://time.com/100companies" target="_blank">100 Most Influential Companies</a> list.Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter.

Zillow

Advisor, Agent Software and Advertising

Airtable is the no-code app platform that empowers people closest to the work to accelerate their most critical business processes. More than 500,000 organizations, including 80% of the Fortune 100, rely on Airtable to transform how work gets done.We are seeking a proactive and detail-oriented Marketing Operations Superstar to join our dynamic Marketing Operations team. The Marketing Operations team plays a critical role in the design and execution phase of Airtable’s go-to-market motion. In this role, you will be the key driver in ensuring the seamless execution of our marketing campaigns, lead operations and sales handoff motions. The ideal candidate will have a bias for action, a passion for process optimization, and a proven ability to collaborate and communicate effectively with cross-functional stakeholders. <h1>What you'll do</h1> <ul> <li> Campaign Operations: <ul> <li>Lead the end-to-end execution of marketing campaign operations, ensuring timely delivery and flawless execution with cross functional stakeholders</li> <li>Manage technical infrastructure and data flows between Marketo and other related systems (e.g. Big Marker, Splash, event systems, etc) to ensure seamless experiences and data integrity</li> <li>Assess new business requirements and translate them into process updates or redesigns, driving effective change management to ensure smooth adoption across teams.</li> <li>Create and manage and execute on compliant, efficient list import processes to support targeted campaign execution</li> <li>Develop training materials and documentation to empower marketers with self-serve campaign capabilities</li> <li>Ensure Sales Handoff is standardized, documented, and consistently followed across teams.</li> </ul> </li> <li> Lead Operations: <ul> <li>Monitor and manage lead flow processes, ensuring accurate data capture and seamless integration with sales systems.</li> <li>Investigate anomalies in lead data, identify root causes, and implement corrective actions to maintain data integrity.</li> <li>Develop and maintain documentation for lead management processes and best practices.</li> </ul> </li> <li> Process Optimization &amp; Change Management: <ul> <li>Assess existing marketing operations workflows, identify areas for improvement, and implement scalable solutions.</li> <li>Lead change management initiatives to adopt new tools, processes, or methodologies, ensuring minimal disruption to ongoing activities.</li> <li>Train and support team members on updated processes and tools to foster adoption and efficiency.</li> </ul> </li> </ul> <h1>Who you are</h1> <ul> <li>5+ years in Marketing Operations, Revenue Operations, CX Operations or Sales Operations (Ideally at a B2B SaaS company).</li> <li>Proficiency in marketing automation platforms (e.g., Marketo) and CRM systems (Salesforce).</li> <li>Working knowledge of Sales and Marketing systems (e.g. Big Marker, Splash, Contentful, LeanData, Clearbit, Outreach, Hightouch etc) strongly preferred. </li> <li>You have a proven track record of leveraging analytics to improve sales and marketing effectiveness.</li> <li>You demonstrate a proactive approach to problem-solving with a strong bias for action, addressing challenges quickly and driving initiatives forward with minimal oversight</li> <li>You’re able to independently manage projects and contribute to team goals while maintaining detailed documentation and adhering to internal project management methodologies.</li> <li>You build trust across organizational boundaries and drive alignment effectively</li> <li>You have a deep understanding of sales and marketing funnels.</li> </ul> <h2>What we offer</h2> <ul> <li> Duration: 12-months</li> <li> Start Date: ASAP</li> <li> Work Schedule: Full-time (40 hours a week) </li> <li> Location: Remote - US</li> </ul> Airtable is an equal opportunity employer. We embrace diversity and strive to create a workplace where everyone has an equal opportunity to thrive. We welcome people of different backgrounds, experiences, abilities, and perspectives. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any characteristic protected by applicable federal and state laws, regulations and ordinances. Learn more about your <a href="https://drive.google.com/file/d/1jAj2by1bto5g8Xqn9hWNAwPOMGNd_fM6/view?usp=sharing" target="_blank">EEO rights as an applicant</a>. VEVRAA-Federal Contractor If you have a medical condition, disability, or religious belief/practice which inhibits your ability to participate in any part of the application or interview process, please complete our <a href="https://airtable.com/shrq13fCV8h1sx2t8" target="_blank">Accommodations Request Form</a> and let us know how we may assist you. Airtable is committed to participating in the interactive process and providing reasonable accommodations to qualified applicants. Please see our Privacy Notice for details regarding Airtable’s collection and use of personal information relating to the application and recruitment process by clicking <a href="https://www.airtable.com/company/personnel-privacy-notice" target="_blank">here</a>. 🔒 Stay Safe from Job Scams All official Airtable communication will come from an @airtable.com email address. We will never ask you to share sensitive information or purchase equipment during the hiring process. If in doubt, contact us at <a href="#">hr@airtable.com</a>. Learn more about avoiding job scams <a href="https://consumer.ftc.gov/consumer-alerts/2022/05/want-work-home-spot-scams-first" target="_blank">here</a>.

Airtable

Marketing Operations (Contract)

<h2 id="jobDescriptionHeading"> Job Description </h2> The Oklahoma Heart Institute is hiring a Full-Time PA or ACNP to join our nationally recognized Cardiothoracic/Vascular program in beautiful Tulsa, OK. The position is open to Physician Assistants, Clinical Nurse Specialists, and Acute Care Nurse Practitioners interested in a 4-10 Saturday-Tuesday schedule(with rotating holidays). In this role, you will be providing hospital coverage for at least your first 6 months as part of your training, with the potential for clinic coverage in the future. The ideal candidate can be a new grad, but experience is preferred: they must excel in a fast-paced, busy clinic, be efficient with charting, and be focused on patient care. Position Highlights: <ul> <li>Full-Time Employment</li> <li>Inpatient/Outpatient mixed setting</li> <li>10-Hour Shifts, Saturday-Tuesday, rotating holidays</li> <li>No call coverage requirement (paid call coverage is available on an optional basis)</li> <li>Patient Load: 12-18 in clinic; hospital varies on volume</li> <li>Effective Charting: Epic EMR</li> </ul> Compensation&amp; Benefits Caring for our team members is part of our purpose. We do this by working to provide high-quality, affordable benefits that support you and your family's health and financial well-being. Your recruitment package may include: <ul> <li>Base Salary + wRVU Production Incentive</li> <li>CME/CEU Allowance</li> <li>Sign-On Bonus</li> <li>Medical Debt Assistance + Consultative Services by Navigate Student Loans</li> <li>Relocation Allowance</li> <li>Paid Malpractice Coverage</li> <li>Health Benefits + Retirement Plan</li> <li>Marketing + Practice Growth Assistance</li> </ul> About Us: A part of Hillcrest HealthCare System, Oklahoma Heart Institute (OHI) is the region’s largest and most advanced hospital dedicated to the prevention, diagnosis and treatment of heart disease. Located on the campus of Hillcrest Medical Center, OHI combines the expertise of nationally recognized cardiovascular physicians with the region’s most advanced technology and personalized patient care. From groundbreaking research and first-time procedures to exceptional quality outcomes, Oklahoma Heart Institute has earned a reputation as one of the finest tertiary cardiovascular care programs in the country. About Our Community: Located in northeastern Oklahoma, Tulsa is Oklahoma's second largest city, beautifully situated on the Arkansas River. Home to the University of Tulsa and a population of more than 404,000, residents enjoy a thriving outdoor recreation hub, coupled with a safe metropolitan experience featuring fun eateries in addition to amazing arts and cultural offerings. 122 mi NE of Oklahoma City]]&gt;

167 Design Marketing & Communications Jobs