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Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Overview This role is part of the Global Markets Change Management (GM CM) team. The Global Markets Change Management (GM CM) team is responsible for the business planning and delivery of complex, front-to-back change for Global Markets. We are a diverse, high-performing team that partners with Trading, Sales, Operations, Technology, Legal, and Compliance to implement sustainable solutions across the Global Markets organization. We manage global programs with multi-jurisdictional impacts, ensuring alignment with regulatory requirements and strategic business goals. The team also supports the strategic business planning process for Global Markets where careful preparation and planning are required to ensure the department and business priorities are aligned and funded appropriately for the continued success of the business. Team members act as thought leaders, business analysts, project managers, and change agents who thrive in fast-paced, dynamic environments. The ideal candidate will have experience leading large, complex business initiatives and an understanding of Global Markets products/functions. The ability to partner and effectively communicate across the organization is an important factor in successfully delivering projects. Key Responsibilities As a Change Manager/Project Lead within GMCM, you will: <ul> <li>Manage and deliver regulatory and strategic change initiatives from inception to implementation.</li> <li>Support the Business Planning process through coordinating the submissions, reviews and communication throughout the process.</li> <li>Develop and execute program/project roadmaps, including discrete workstreams and dependencies.</li> <li>Collaborate with Business, Legal, Compliance, Operations, and Technology to develop project objectives, risks, and execution strategies.</li> <li>Review legal and regulatory requirements to assess business impact, and formulate appropriate action plans in response.</li> <li>Facilitate governance routines and steering committees to ensure project transparency and issue escalation.</li> <li>Coordinate cross-border and cross-legal-entity implementation efforts to maintain alignment and consistency.</li> <li>Lead or support the development of training materials and communications to support regulatory readiness.</li> <li>Document project decisions, deliverables, and process walkthroughs to ensure a robust audit trail.</li> <li>Drive clear and effective communication across workstreams and produce high-quality documentation, including project plans, project decisions, business requirements, and training materials.</li> <li>Proactively escalate issues and facilitate senior management decision-making as needed.</li> <li>Identify, track and resolve issues and risks related to the initiative.</li> <li>Review and track financial costs related to the Global Markets initiatives.</li> <li>Utilize data analytics to drive business insights, inform decisions, and report on program progress and impact.</li> </ul> Preferred Qualifications <ul> <li>Strong comfort and familiarity with GM businesses (FICC, Equities, PB, F&amp;O, etc.)</li> <li>Strong understanding of AMRS Regulations, such as CFTC, SEC and FINRA rules</li> <li>Program/project management experience with demonstrated ability to build project roadmaps, manage several key stakeholders and take ownership for delivery.</li> <li>Excellent verbal and written communication skills with ability to simplify complex information into messages targeted to various levels of leadership. Speaks clearly, concisely, and knows the audience. Can recognize when less is more, and when more is needed and adjust real-time.</li> <li>Excellent critical thinking/problem solving skills with the ability to analyze complex data from multiple sources and objectively make reasoned judgment. Additionally, able to present outcome or results of the analysis in a clear and understandable manner.</li> <li>Takes initiative and demonstrates a focused desire to understand responsibilities and drive/implement improvements.</li> <li>Strong attention to detail</li> <li>Able to adapt to changing business/regulatory environments.</li> <li>Experience working with technical teams and translating technical concepts to business audiences.</li> <li>Must be able to work well in collaborative team environment, but also independently run initiatives.</li> <li>Excellent time management skills. Understands dependencies and the difference between critical path deliverables and those that are not. Understands the impacts of schedule delays on financials, risk, and strategy and can balance the need for escalation with non-impacting schedule misses and escalate appropriately when necessary or manage it independently when escalation is not needed.</li> <li>Proficiency in Excel, Word, and Power Point</li> <li>Proficient in data aggregation, integration, and analysis </li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

Bank of America

Global Markets, Business Support Manager

Job Description: Please note that this requisition contains multiple locations but there is not an immediate opening for every location listed. This job will be open and accepting applications for a minimum of seven days from the date it was posted. At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for providing comprehensive advice and customized solutions to clients to help them achieve their financial goals. Key responsibilities include triaging client leads, making referrals to business partners based on client needs and asset thresholds, meeting with clients to review financial and investment goals, building a financial plan, and recommending brokerage products. Job expectations include applying and expanding knowledge by completing required licenses and trainings. This position is subject to SAFE Act registration requirements. Pursuant to the SAFE Act requirements, all employees engaged in residential loan mortgage originations must register with the federal registry system and remain in good standing. Since this position requires SAFE Act registration, employees are required to register and to submit to the required SAFE Act background check and registration process. Failure to obtain and/or maintain SAFE Act registration may result in disciplinary action up to and including termination. Responsibilities: <ul> <li>Works with clients to plan their short and long-term financial goals by building a financial plan with brokerage products, including stocks, bonds, mutual funds, annuities, and banking and money managed solutions</li> <li>Recommends banking and investments strategies that align with client financial goals and needs</li> <li>Triages client requests and makes referrals to appropriate internal service providers based on client needs and asset thresholds</li> <li>Mitigates and controls risk as part of daily activities</li> <li>Identifies and engages potential new clients through referrals or financial center clientele</li> <li>Provides coaching and feedback to referral partners based on knowledge of client needs and potential product services recommended</li> </ul> Required Qualifications: <ul> <li>Currently holds Series 7 &amp; 66 (63 &amp; 65 in lieu of 66) licenses. If you do not currently hold the 66 but have either a 63 or 65, an offer can be extended with the condition that a passing score is received for the missing series within 60 days.</li> <li>Has at least one year experience in the investments industry, including investment training and in-depth knowledge of investment products and services.</li> <li>Has at least one year experience working in the financial service industry and/or a sales environment where goals were met or exceeded.</li> <li>Sets and accomplishes goals, achieving whatever you put your mind to.</li> <li>Builds and nurtures strong relationships.</li> <li>Collaborates effectively with others to get things done.</li> <li>Communicates effectively and confidently and is comfortable engaging all clients.</li> <li>Manages goals, navigates complexity, prioritizes tasks and executes in a fast-paced environment.</li> <li>Likes to learn, adapts to new information and seeks the right solutions for clients.</li> <li>Efficiently manages your time and capacity.</li> <li>Is thorough and thoughtful in incorporating relevant regulatory due diligence into daily activities and long-term strategies for clients.</li> </ul> Desired Qualifications: <ul> <li>Strong computer skills with an ability to multitask in a demanding environment.</li> <li>At least three years’ experience working in the financial service industry and/or a sales environment where goals were met or exceeded.</li> <li>Achieved additional professional designations such as Certified Financial Planner (CFP) and/or Chartered Retirement Planning Counselor (CRPC).</li> </ul> <ul><li>Obtained your insurance licenses.</li></ul> Skills: <ul> <li>Account Management</li> <li>Advisory</li> <li>Client Experience Branding</li> <li>Customer and Client Focus</li> <li>Oral Communications</li> <li>Active Listening</li> <li>Attention to Detail</li> <li>Client Solutions Advisory</li> <li>Issue Management</li> <li>Pipeline Management</li> <li>Causation Analysis</li> <li>Client Management</li> <li>Policies, Procedures, and Guidelines</li> <li>Risk Management</li> <li>Written Communications</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

Financial Solutions Advisor Stage II - Consumer Investments - North Brooklyn Market

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: The primary role of the Financial Solutions Advisor Stage I - Registration Candidate is to acquire the necessary registrations and training to become a Financial Solutions Advisor (FSA) Stage I. Primary responsibilities of FSA Stage I role, include: Provide end-to-end comprehensive advice and customized solutions to clients, helping them achieve their financial goals; Conduct client reviews/presentations, including a review of investment goals and recommended products such as stocks, bonds, mutual funds, banking, and managed money solutions; Engage and share value proposition with customers in the lobby; Triage client leads and make referrals to appropriate internal service providers based on client needs and asset thresholds; Participate in on-going training and interaction with the Merrill Lynch Wealth Management Complex; The role is a bridge between banking and brokerage, therefore the FSA Stage I must have a general awareness of core banking and investment solutions. Required Skills: Series 7 &amp; 66 must be obtained within 120 days; Series 7 and Series 66 (63 &amp; 65 accepted, in lieu of 66, if previously held) is required for FSA Stage I role; Communicate effectively; Strong computer skills with an ability to multitask in a fast paced environment; Ability to adapt and seek solutions for clients in a fast-paced environment. This position is subject to SAFE Act registration requirements. Pursuant to the SAFE Act requirements, all employees engaged in residential loan mortgage originations must register with the federal registry system and remain in good standing. Since your position requires SAFE Act registration, you will be required to register and to submit to the required SAFE Act background check and registration process. Failure to obtain and/or maintain SAFE Act registration may result in disciplinary action up to and including termination. Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent Shift:1st shift (United States of America) Hours Per Week: 40

Financial Solutions Advisor Registration Candidate - Consumer Investments -Clinton/ Waldorf Area

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Job Description: This job is responsible for providing comprehensive advice and customized solutions to clients to help them achieve their financial goals. Key responsibilities include triaging client leads, making referrals to business partners based on client needs and asset thresholds, meeting with clients to review financial and investment goals, building a financial plan, and recommending brokerage products. Job expectations include applying and expanding knowledge by completing required licenses and trainings. This position is subject to SAFE Act registration requirements. Pursuant to the SAFE Act requirements, all employees engaged in residential loan mortgage originations must register with the federal registry system and remain in good standing. Since this position requires SAFE Act registration, employees are required to register and to submit to the required SAFE Act background check and registration process. Failure to obtain and/or maintain SAFE Act registration may result in disciplinary action up to and including termination. Responsibilities: • Works with clients to plan their short and long-term financial goals by building a financial plan with brokerage products, including stocks, bonds, mutual funds, annuities, and banking and money managed solutions • Recommends banking and investments strategies that align with client financial goals and needs • Triages client requests and makes referrals to appropriate internal service providers based on client needs and asset thresholds • Mitigates and controls risk as part of daily activities • Identifies and engages potential new clients through referrals or financial center clientele • Provides coaching and feedback to referral partners based on knowledge of client needs and potential product services recommended Required Qualifications: • Currently holds Series 7 &amp; 66 (63 &amp; 65 in lieu of 66) licenses. If you do not currently hold the 66 but have either a 63 or 65, an offer can be extended with the condition that a passing score is received for the missing series within 60 days. • Has at least one year experience in the investments industry, including investment training and in-depth knowledge of investment products and services. • Has at least one year experience working in the financial service industry and/or a sales environment where goals were met or exceeded. • Sets and accomplishes goals, achieving whatever you put your mind to. • Builds and nurtures strong relationships. • Collaborates effectively with others to get things done. • Communicates effectively and confidently and is comfortable engaging all clients. • Manages goals, navigates complexity, prioritizes tasks and executes in a fast-paced environment. • Likes to learn, adapts to new information and seeks the right solutions for clients. • Efficiently manages your time and capacity. • Is thorough and thoughtful in incorporating relevant regulatory due diligence into daily activities and long-term strategies for clients. Desired Qualifications: • Strong computer skills with an ability to multitask in a demanding environment. • At least three years’ experience working in the financial service industry and/or a sales environment where goals were met or exceeded. • Achieved additional professional designations such as Certified Financial Planner (CFP) and/or Chartered Retirement Planning Counselor (CRPC). • Obtained your insurance licenses. Skills: • Advisory • Account Management • Client Experience Branding • Customer and Client Focus • Oral Communications • Issue Management • Client Solutions Advisory • Pipeline Management • Active Listening • Attention to Detail • Risk Management • Policies, Procedures, and Guidelines • Client Management • Causation Analysis • Written Communications Shift:1st shift (United States of America) Hours Per Week: 40

Financial Solutions Advisor - Consumer Investments - Montgomery  County

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: Export &amp; Agency Finance (“EAF") Americas Structurer. This role is to serve as an Associate or Analyst within the BofA Export &amp; Agency Finance (“EAF”) team in New York. The focus will be on Americas deal origination and structuring utilizing the full suite of BofA partners at Export Credit Agencies, Multi-Lateral Agencies, and Development Finance Institutions to provide risk mitigation or funding for large scale CAPEX projects and investments. The global EAF team is organized in New York, London, Paris, Seoul and Singapore and are currently looking to expand to meet our clients’ business needs. The candidate will need to have strong marketing and structuring skills to drive origination and execution of new EAF opportunities. Responsibilities: Relationship management with the Americas based Agencies for global opportunities will also be a key responsibility. Key roles will include: <ul> <li>Originate, structure, syndicate, and execute EAF related transactions in the Americas region</li> <li>Help drive comprehensive strategy for Americas EAF and coordinate with global team to partner for cross-border deal structuring with the global BofA client base</li> <li>Travel within Region for deal origination and present innovative ideas for new financing opportunities</li> <li>Present new financing proposals for approvals to internal BofA senior management</li> <li>Coordinate with product partners to deliver joint pitches where appropriate (DCM, leasing, Markets, ABS, etc.</li> <li>Identify product gaps/opportunities and drive innovative solutions to deliver industry-leading solutions to the broader BofA client base</li> <li>Work closely with Corporate Banking, Wholesale Credit, Operations, Compliance, Legal, and Risk partners to drive profitable, responsible growth while enforcing risk discipline/awareness and product suitability</li> <li>In partnership with Marketing and Banking execs, increase visibility of the Bank’s EAF business by supporting execution of a comprehensive internal/external marketing campaign</li> <li>Work with Trade Distribution and DCM partners to syndicate new transactions. Prepare internal credit committee materials and pricing analysis</li> <li>Partner with Environmental and Social Governance group to identify priority transactions.</li> </ul> Required Qualifications: <ul> <li>Strong presentation and communication skills</li> <li>Cash flow modelling and pricing analysis preferred</li> <li>Ability to work cohesively with a broader team globally</li> <li>Basic orientation with EAF suite of products</li> <li>Relationship management skills to manage broader client base</li> </ul> Desired Qualifications: <ul> <li>Additional language skills a plus (Spanish or Portuguese notably)</li> <li>Strategic planning and management – ability to create and implement EAF origination initiatives</li> <li>Basic understanding of export and project finance</li> <li>Industry specific expertise</li> </ul> Required Educational Experience: BA degree or equivalent work experience Shift:1st shift (United States of America) Hours Per Week: 40

Export & Agency Finance Structurer

Job Description: The Corporate Access Logistics Team is responsible for executing and overseeing all administrative duties in support of the AMRS Corporate Access Product Managers. This is a critical role that will assist with the end to end coordination involved with all AMRS Corporate Access meetings and events. Corporate Access is part of the Global Research Department and interfaces with multiple constituencies within the firm, the investment community and our corporate clients by providing investor clients with access to management teams through non-deal roadshows, field trips, research conferences and strategic access events. Responsibilities <ul> <li>Create announcement flyers</li> <li>Create preliminary meeting schedules and itineraries, including pulling investor profiles</li> <li>Data Entry – add events to proprietary events tool (incl mgmt, client target list, late requests, etc.)</li> <li>Confirm meeting details/attendees post event to ensure data integrity</li> <li>Secure meeting locations including virtual locations (i.e. Zoom, WebEx)</li> <li>Arrange transportation details, including hotel and flight suggestions</li> <li>Coordinate food, if applicable</li> <li>Confirm names with security for internally hosted meetings</li> <li>Provide onsite event support, including launching virtual meetings</li> <li>Other administrative duties as requested by client coverage team and product management team</li> <li>Professionalism and comfort interfacing with clients on the phone and via email, in addition to communicating and interacting internally with all levels of business partners</li> </ul> Experience/Skills Required <ul> <li>2 Years Min Experience </li> <li>Strong attention to detail and organizational skills, ability to work effectively under pressure and time constraints</li> <li>Proficient in MS Office (Work, Excel and PowerPoint) and a willingness to learn new systems and technologies</li> <li>Excellent verbal and written communication skills</li> <li>Professional work ethic</li> <li>Capability of working independently with little supervision, but also contribute to a team-based atmosphere</li> <li>Demonstrated ability to multi-task</li> <li>Self-starter personality with proven ability to research and resolve issues</li> <li>Experience with Concur System preferred</li> <li>Previous experience working in administrative capacity required</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

Corporate Access Coordinator

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for leading and executing the second line of defense compliance and operational risk oversight for a Front Line Unit for Global Rates, Global FX and Futures Execution/Clearing businesses reporting to the head of Global Markets Compliance and Operational Risk. Key responsibilities include leading a compliance and operational risk team and ensuring requirements of the Global Compliance Enterprise Policy, the Operational Risk Management Enterprise Policy (collectively “the Policies”), the Compliance and Operational Risk Management Program and Standard Operating Procedures are implemented and the team is identifying, challenging, escalating, and mitigating risks in a timely manner. Responsibilities: <ul> <li>Oversees the assessment of risks, associated controls and their effectiveness, while driving compliance with applicable laws, rules, and regulations and adhering to policies</li> <li>Oversees engagement in activities which provide independent compliance and operational risk oversight of Front Line Unit or Control Function performance and any related third party/vendor relationships in alignment with the Global Compliance - Enterprise Policy, the Operational Risk Management - Enterprise Policy (collectively the Policies) and the Compliance and Operational Risk Management Program and Standard Operating Procedures</li> <li>Oversees identification and escalation of problems or issues that arise and drives actions to address the root causes that lead to compliance risk issues and/or operational risk losses</li> <li>Oversees and manages inventory of risks and associated metrics for risk appetite and limits, reporting violations of compliance or regulatory activities</li> <li>Manages the development of independent risk management reporting for respective area(s) of coverage for inputs into management routines which could include country/regional governance</li> <li>Oversees monitoring of the regulatory environment to identify regulatory changes applicable to area(s) of coverage</li> </ul> Managerial Responsibilities: This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above. <ul> <li>Diversity &amp; Inclusion Champion: Breaks down barriers to create a more inclusive environment that supports company O&amp;I goals.</li> <li>Manager of Process &amp; Data: Challenges end-to-end process efficiency and effectiveness, champion data driven decision-making and removes obstacles to optimize operations.</li> <li>Enterprise Advocate &amp; Communicator: Contributes to enterprise strategy and influence messaging to connect team contributions to business purpose, results, and success.</li> <li>Risk Manager: Inspects and challenges risk controls, governance and culture to ensure the timely identification, escalation, debate and remediation of risk across the organization.</li> <li>People Manager &amp; Coach: Coaches to sustain and elevates organizational performance while differentiating to ensure pay for performance.</li> <li>Financial Steward: Efficiently allocates and manages resources across the organization to drive short and long term profitability.</li> <li>Enterprise Talent Leader: Inspects and manages the health of the bench to ensure succession for the organization, while supporting enterprise talent needs.</li> <li>Driver of Business Outcomes: Mobilizes organizational resources to deliver the full range of the bank’s capabilities to meet client needs and to gain competitive advantage.</li> </ul> Skills: <ul> <li>Advisory</li> <li>Decision Making</li> <li>Interpret Relevant Laws, Rules, and Regulations</li> <li>Regulatory Compliance</li> <li>Risk Management</li> <li>Executive Presence</li> <li>Issue Management</li> <li>Policies, Procedures, and Guidelines Management</li> <li>Prioritization</li> <li>Written Communications</li> <li>Business Acumen</li> <li>Business Process Analysis</li> <li>Critical Thinking</li> <li>Negotiation</li> <li>Resource Management</li> </ul> Required Qualifications: <ul> <li>Minimum Years of Business &amp; Functional Experience: 15 years</li> <li>Degree Required: Bachelor’s Degree</li> </ul> Desired Qualifications: <ul> <li>Additional Technical/Functional Experience (e.g. Industry type): Financial Services or similarly regulated sector</li> <li>Regulatory examination/registration or certifications</li> <li>Interpret Relevant Laws, Rules, and Regulations specific to Global Rates, Global FX and Futures Execution/Clearing Businesses including Primary Dealer and Futures regulations</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

Compliance and Operational Risk Executive

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for answering inbound calls and initiating outbound calls within a call center to assist new and existing clients with determining the best solution for financing the purchase of a home, refinancing an existing mortgage, or obtaining a new home equity line of credit. Key responsibilities include analyzing the clients financial goals, determining the most optimal lending product solution, submitting the mortgage application, assisting clients with gathering supporting loan documentation, and keeping clients informed throughout the mortgage loan process. This position is subject to SAFE Act registration requirements. Pursuant to the SAFE Act requirements, all employees engaged in residential loan mortgage originations must register with the federal registry system and remain in good standing. Since this position requires SAFE Act registration, employees are required to register and to submit to the required SAFE Act background check and registration process. Failure to obtain and/or maintain SAFE Act registration may result in disciplinary action up to and including termination. Responsibilities: <ul> <li>Provides exceptional client care</li> <li>Answers inbound calls and make outbound calls to provide new and existing clients with guidance and advice to uncover lending needs and assist them with determining the best solution</li> <li>Utilizes multiple technology systems to assist customers and referral partners</li> <li>Leverages defined lending processes and policies to meet guidelines and manage risks</li> <li>Communicates consistently with clients and business partners through outbound calls, email, and online messaging systems throughout the lending process</li> <li>Identifies opportunities through conversations with clients to recommend the bank's products through partner referrals as part of one team that delivers exceptional client care</li> </ul> Required Qualifications: <ul> <li>Has 1+ year sales, mortgage and contact center experience</li> <li>Has a strong relationship-deepening and client care mentality</li> <li>Actively listens to the client to determine their needs and goals and has a desire to interact with clients proactively.</li> <li>Has an ability to assess client needs and suggest/promote alternative products or services</li> <li>Has ability to learn all platform systems utilized within the environment and/or aptitude in system technologies</li> <li>Has effective customer service skills with ability to manage the full client end-to-end origination experience and problem resolution at key points in lending process</li> <li>Has an ability to work under pressure during high volumes</li> <li>Has an ability to build and maintain positive rapport with service partners</li> <li>Can prioritize multiple competing tasks</li> <li>Has adaptability and is flexible to change</li> <li>Is a strong communicator, written, oral and non-verbal</li> <li>Demonstrates solid sales production over a sustained time frame</li> <li>Can be flexible to work weekends and/or extended hours as needed.</li> <li>Communicates professionally, effectively and confidently and is comfortable engaging all clients over the phone.</li> <li>Has an ability to handle multiple lines of business and models to support changing business needs</li> <li>Independently works with other business partners to expedite post-sale issues or problem resolution</li> <li>Has the ability to effectively balance performance, operational risk, and client relationship care.</li> <li>Demonstrates a commitment to professional ethic and is thorough and thoughtful in incorporating relevant regulatory due diligence as well as complying with all Federal and State Compliance policies.</li> </ul> Desired Qualifications: <ul> <li>Has knowledge of loan products (Conventional, Jumbo and Government)</li> <li>Can analyze financial and credit data to advise clients of product/pricing policies and guidelines and gather any additional required information.</li> <li>Familiarity with FHA and HUD guidelines</li> <li>Knowledge of processing underwriting and/or closing procedures/federal lending regulations governing real estate lending</li> <li>The ability to analyze and comprehend complex financial data and provide financial alternatives</li> <li>Strong consultative skills including the ability to ask critical questions to identify opportunities</li> </ul> Skills: <ul> <li>Attention to Detail</li> <li>Client Solutions Advisory</li> <li>Customer and Client Focus</li> <li>Oral Communications</li> <li>Written Communications</li> <li>Client Management</li> <li>Loan Structuring</li> <li>Pipeline Management</li> <li>Problem Solving</li> <li>Collaboration</li> <li>Credit Documentation Requirements</li> <li>Critical Thinking</li> <li>Referral Identification</li> <li>Referral Management</li> </ul> Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent Shift:1st shift (United States of America) Hours Per Week: 40

Centralized Lending Specialist - Charlotte, NC

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for providing comprehensive financial solutions to small businesses with annual revenues up to $20 million while actively managing and deepening relationships with high value and opportunity clients. Key responsibilities include supporting growth of the profitability of the small business customer base, identifying, developing, and driving results, and acquiring new client opportunities through prospecting, networking, and developing external referral sources. Job expectations include opening core small business accounts while adhering to procedural guidelines. Responsibilities: <ul> <li>Manages the end-to-end client journey to deliver on client needs and drive sales opportunities while mitigating risk</li> <li>Identifies and refers specialized small business opportunities and solutions to clients while conducting small business relationship reviews</li> <li>Delivers a branded customer experience within aligned sales portfolios by being in the field a minimum of 80% of the time</li> <li>Fosters relationships with key partners such as Merchant, Practice Solutions, Treasury, and Business Banking to increase small business opportunities</li> <li>Leverages knowledge of credit to advise small business owners on solutions, services, and digital capabilities that help them meet their short and long-term business goals</li> <li>Supports execution of the sales delivery model to achieve targeted performance and growth of the bank's Small Business segment</li> <li>Coaches, develops, guides, and delivers feedback to associates and clients while embodying a client and employee-centric culture</li> </ul> Required Qualifications: <ul> <li>The Business Banking Relationship Manager is an outside sales role and will require the incumbent to be in the field at least 80% of the time</li> <li>Has proven success in consultative sales in financial services or in business-to-business sales</li> <li>Ability to demonstrate examples of improving specific businesses financial outcomes by interpreting financial statements and recommending specific levers</li> <li>Is passionate about outside sales and enjoys spending time prospecting</li> <li>Wants to enhance existing relationships and exceed sales goals</li> <li>Can analyze financial conditions of clients and industry trends</li> <li>Can understand and interpret financial statements and cash flow analysis</li> <li>Has excellent communication skills and demonstrated leadership ability</li> <li>Enjoys partnering and negotiating with a team of bank employees to solve client issues</li> <li>Demonstrated management of a client portfolio with focus on relationship development and deepening</li> <li>Thorough knowledge of small business financial products and services</li> <li>Familiarity with CRM platforms and other banking systems</li> </ul> Desired Qualifications: <ul> <li>Community leadership</li> <li>Strong computer skills with an ability to multitask in a demanding environment</li> <li>Bachelor’s degree desired but not required</li> </ul> Skills: <ul> <li>Client Experience Branding</li> <li>Client Management</li> <li>Client Solutions Advisory</li> <li>Customer and Client Focus</li> <li>Pipeline Management</li> <li>Credit Documentation Requirements</li> <li>Financial Analysis</li> <li>Oral Communications</li> <li>Prioritization</li> <li>Written Communications</li> <li>Coaching</li> <li>Interpret Relevant Laws, Rules, and Regulations</li> <li>Prospecting</li> <li>Risk Management</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

Business Banking Relationship Manager - East Central Florida

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! We are a fast-paced, dynamic team that thrives on collaboration and mutual support. In partnership with our global platform and capabilities, we focus on delivering high-quality outcomes that align with organisational goals. Flexibility and adaptability are key as we work together to meet tight deadlines while maintaining high standards of excellence. At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! We are a fast-paced, dynamic team that thrives on collaboration and mutual support. In partnership with our global platform and capabilities, we focus on delivering high-quality outcomes that align with organisational goals. Flexibility and adaptability are key as we work together to meet tight deadlines while maintaining high standards of excellence. Thea Team Our Benelux team is driven by a shared commitment to growing the local client platform offering global solutions. We are proud of our diverse team, bringing together a range of backgrounds, experiences and skill sets. An opportunity has arisen for a (Senior) Administrative Assistant to join the Global Corporate and Investment Banking Group based in our Amsterdam office. In this role you will support Senior Management and/or a team of bankers within their respective division. This role requires strong organizational skills, attention to detail, and the ability to manage both individual tasks and joint team responsibilities effectively. Responsibilities <ul> <li>Diary management, including organising internal/external meetings</li> <li>Handling sensitive and confidential material and information</li> <li>Establish professional and effective communication at all levels with internal stakeholders and assistants in your area</li> <li>Cultivating relationships with external clients and their assistants, develop knowledge of banker’s clients, transactions and specific individuals where possible.</li> <li>Manage professional response to telephone calls, taking ownership of queries</li> <li>Management of email system, prioritising and responding where appropriate.</li> <li>Arranging complex domestic and international travel in high volumes – booking in advance where possible to ensure cost effectiveness and ensuring appropriate Visas have been obtained</li> <li> Arranging conference calls and video conferences internally and externally Understanding the internal systems such as Concur, iTrack forms/Salesforce/ (Training will be given for all internal systems). </li> <li> Handling expenses using Concur system – with a general understanding of the bank’s policies Pre-empt and highlight to the Business Manager out of policy expenses </li> </ul> What we are looking for <ul> <li>Candidate open to work full-time, who is fluent in Dutch and English</li> <li>Proven experience as an administrative assistant, office manager, or in a similar role, preferably in Corporate or Investment Banking.</li> <li>Proactive style and ability to work independently and as a team player</li> <li>Experience of managing conflicting diaries and supporting senior individuals</li> <li>Client facing experience</li> <li>Excellent organizational and multitasking abilities.</li> <li>Capable to work efficiently in a pressurised environment</li> <li>Excellent PC skills including Word, Excel, PowerPoint and Outlook</li> <li>Flexible approach to overtime and out of hours working patterns</li> <li>Mature, calm and professional attitude at all times</li> <li> Accuracy and numeracy Excellent communication skills at all levels written and verbally in Dutch and English </li> <li> Confidence at dealing with people of all levels both internally and externally </li> </ul>

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