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College Bound Academy

Special Education Teacher

Req ID: 76356 Location: Tulsa -TUL Areas of Interest: Information Technology Pay Transparency Salary Range: Not Available Application Deadline: 05/30/2025 BOK Financial Corporation Group includes BOKF, NA; BOK Financial Securities, Inc. and BOK Financial Private Wealth, Inc. BOKF, NA operates TransFund and Cavanal Hill Investment Management, Inc. BOKF, NA operates banking divisions: Bank of Albuquerque; Bank of Oklahoma; Bank of Texas and BOK Financial®. <h2>Bonus Type</h2> Discretionary <h2>Summary</h2> We are seeking a highly skilled and detail-oriented Technical Analyst IV to join our Payments Wires team. The successful candidate will analyze, troubleshoot, and implement technical solutions to support our payment and wire transfer operations. The Technical Analyst IV will define and perform analysis, design, programming, planning, implementation, and support for critical systems software and procedures, focusing on the long-term technology roadmap for Wires and Payments. <h2>Job Description</h2> The Technical Analyst IV is responsible for delivering superior services acting as a liaison between the line of business and IT with a focus on end user experience such as user interfacing, user flow, data flow, and/or other UI/UX strategies. Applies skills as a seasoned, experienced professional with a full understanding of industry-wide business process and analysis practices and organizational policies and procedures. Defining and performing analysis, design, programming, planning, implementation, and supporting of some of the most critical systems software and procedures with a focus on our long term technology road map which require technical and systems knowledge. The Technical Analyst manages plans, organizes, and controls projects which have an organizational impact as well as provides day-to-day support for complex applications systems. <h2>Team Culture</h2> Our mission is to empower our company, teammates and customers through the delivery of resilient and customer-centric technology. We achieve this by leveraging our expertise in technology and deep understanding of our business units. <h2>How You'll Spend Your Time</h2> • You will provide business line application support for Finastra’s FGPP/Payment Hub application and satellite systems for all BOKF lines of business. • You will provide business line support for Domestic &amp; International wires and new payment rails and products. • You will perform new customer setup and testing of new clients and changes to existing clients. • You will write business and functional requirements for simple to complex projects. • You will analyze, design, plan, test, and deploy complex systems software and upgrades. • You will perform business process modeling (includes logical modeling, data retention, and business process modeling) for simple to complex projects. • You will perform job scheduling responsibilities, including writing, reading, and troubleshooting job plans. • You will develop simple to moderate batch scripts &amp; stored procedures and provide technical requirements/specifications including file transfer protocols. • You will analyze and troubleshoot issues related to payment and wire transfer systems. • You will Implement technical solutions to enhance payment processing efficiency and accuracy. • You will collaborate with cross-functional teams to gather requirements and develop technical specifications. • You will monitor and maintain payment and wire transfer systems to ensure optimal performance and compliance with regulatory standards. • You will provide technical support and training to end-users and stakeholders. • You will document technical processes, procedures, and system configurations. • You will stay up-to-date with industry trends and advancements in payment processing technologies. <h2>Education &amp; Experience Requirements</h2> This level of knowledge is normally acquired through completion of (a/an) ­­­­­­­­­­­­­­­­­­­ Bachelor’s Degree in Information Technology or Computer Science or related field of study and ­­/ or 5-7 years of directly related experience in ­­­­­­­­­­­­­Technical Analysis, Data Analytics, or Bank Operations or equivalent combination of education and experience. Prefer time spent in payments or wire transfers. • Strong knowledge of payment processing systems, wire transfer protocols (e.g., SWIFT, Fedwire), and related technologies. • In-depth knowledge of Finastra Products, Services, and procedures with a focus on (FGPP, Total Messaging, Total Screening, IGT+, FileSwitch) or similar banking software. • Proficiency in SQL, scripting languages (e.g., Bash, Python, JavaScript), database management, APIs, UNIX, Trace Financials – Transformer, MQ, Kafka, and data analysis tools. • Excellent problem-solving skills and attention to detail. • Strong communication and interpersonal skills. • Ability to work independently and as part of a team in a fast-paced environment. • Familiarity with regulatory requirements and compliance standards in the banking industry. • Ability to monitor transaction flows and detect potential risks. • Experience with Jira, Confluence, and agile methodologies. <h2>Advertising Source</h2> BOK Financial Corporation Group is a stable and financially strong organization that provides excellent training and development to support building the long term careers of employees. With passion, skill and partnership you can make an impact on the success of the bank, customers and your own career! Apply today and take the first step towards your next career opportunity! The companies in BOK Financial Corporation Group are equal opportunity employers. We are committed to providing equal employment opportunities for training, compensation, transfer, promotion and other aspects of employment for all qualified applicants and employees without regard to sex, race, color, religion, national origin, age, disability, pregnancy status, sexual orientation, genetic information or veteran status. Please contact <a href="#">recruiting_coordinators@bokf.com</a> with any questions.

Bank of Oklahoma

Technical Analyst IV - Payments/Wires

Zeeco

Senior Controls Engineer

<h3>At TDW we put people first - that means working everyday to ensure the pipelines that run through our communities are operating safely and reliably. What sets us apart is our expertise, experience and commitment.</h3>Each day we dedicate ourselves to treating each other, our customers and our community with care and respect.OverviewThe Training Coordinator works within the HT&amp;P Technical Training department to coordinate information and actions in support of customer and regulatory qualification/certification and scheduling. This position is vital to the operation of the HT&amp;P Technical Training department.Key ResponsibilitiesPrimary duties may include, but are not limited to:<ul> <li>Maintains system and records that include trainer certifications, customer training, and operator qualification (OQ).</li> <li>Provides regular updates to regulatory and customer representatives regarding status of technician and trainer qualifications.</li> <li>Serves as primary focal point to coordinate activity with certifying agencies such as Veriforce and IS Networld.</li> <li>Serves as primary focal point for coordination and scheduling of training events.</li> <li>Coordinates the planning and preparation needed to support trainees.</li> <li>Manages training records for HT&amp;P Technicians for their progression and promotion.</li> <li>Maintains close working relationship with HT&amp;P Technicians and with Service Center management teams.</li> <li>Collaborates often with regional leadership in the reporting of qualification and progression status, recommending potential training opportunities.</li> <li>Manages department invoices.</li> <li>Completes other projects as assigned. This includes special projects as well as process improvement within the department.</li> </ul>Experience<ul> <li>Minimum 2+ years of related experience.</li> <li>Bachelor’s degree is a plus but not required.</li> </ul>Knowledge, Skills, and Abilities<ul> <li>Strong organizational skills.</li> <li>Excellent problem-solving skills.</li> <li>Ability to exercise sound judgement.</li> <li>Effective communication skills, both written and verbal.</li> <li>Must be team player demonstrating attitudes that will help build and maintain a healthy team environment.</li> <li>Strong PC skills. Intermediate experience with Microsoft Word and Excel.</li> </ul>

T.D. Williamson

Technical Training Coordinator I

We’re Aspire, a ServiceTitan company We’re Aspire, the leading SaaS provider for commercial landscaping, snow and ice removal, and janitorial businesses. Recently acquired by ServiceTitan, the world's leading provider of software for the trades, our cloud-based business management system enables contractors to grow their business, streamline operations, provide insights, and ultimately impress their customers. When you join our team, you’ll be a part of one of the fastest-growing companies in St. Louis, with an award-winning culture that’s been celebrated by the St. Louis Business Journal and Inc. Magazine. Trusted by thousands of premier field services leaders in the U.S. and Canada, our solutions empower our clients to make better business decisions for their company. Our new partnership with ServiceTitan will enable us to continue scaling our platform and customer base while maintaining our collaborative, tight-knit culture.Ready to make your career move?You will be part of the engineering leadership team at Aspire, responsible for growing the organization and delivering product excellence. We provide exciting opportunities to make an immediate impact in our rapidly growing startup. We are quality minded, use the most modern tools on the Microsoft .NET platform, have an amazing culture, and love to solve complex problems. We’re looking for an Engineering Manager who will help us lead teams within R&amp;D at Aspire. We need thoughtful, proactive leaders who support their teams, encourage growth, and drive accountability through results. We also desire those who can balance rapid iteration and development with high product quality expectations and who are innovative and comfortable with ambiguity, those who partner well with Product and Project Managers, Designers, and stakeholders as we run cross-functional agile teams.What You’ll Do:<ul> <li>Take end to end ownership of team(s) projects</li> <li>Mentor and guide engineers within your team(s) and occasionally cross team</li> <li>Help your team to improve their performance, the quality of their work; make major design decisions</li> <li>Collaborate with Recruiting — in particular, interview candidates and co-own activities related to lead generation (e.g. tech talks and blog posts) and screening (HackerRank tests)</li> <li>Communicate effectively with developers, product managers, customers, partners, and other leaders.</li> </ul>What You’ll Need: <ul> <li>Most of your work will be leadership and management focused but you will be expected to guide the technology decisions of your team and contribute as needed (sometimes you may be asked to get your hands on the keyboard and other times you may be asked to code review)</li> <li>3+ years of experience managing small to medium software development teams preferably in an agile environment</li> <li>8+ years of experience on senior engineering roles (designing APIs, abstractions, and tools used by other engineers)</li> <li> Expert-level knowledge of: <ul> <li>Microsoft .NET technology stack (C# / .NET, ASP.NET MVC, Web APIs) and SQL databases (Microsoft SQL Server or any other)</li> <li>HTML5 and JavaScript; experience with Typescript and React is a plus</li> <li>Git, unit testing, debugging, profiling, performance monitoring</li> <li>Distributed architecture best practices</li> </ul> </li> <li>Strong communication and technical writing skills</li> <li>B.S., M.S. or PhD in Computer Science, Physics, Engineering or a related technical field</li> </ul>Where You’ll Work:Employees for this position will be remote.Be Human With Us:Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. What We Offer: When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:<ul> <li>Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more.</li> <li>Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical.</li> <li>Support for Titans at all stages of life: Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.</li> </ul>At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation. The expected salary range for this role for candidates residing in the United States is between $183,400 USD - $245,400 USD. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits.

ServiceTitan

Manager, Software Engineering (Aspire)

Crater

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Harsco

Field Systems Engineer

Williams is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, national origin, age, marital status, disability, veteran status, genetic information or any other basis protected under applicable discrimination law.Do something that means something at Williams. This isn’t just a job - it’s an opportunity to explore and discover your passion with coworkers who become friends and mentors who push you to be your best self in and out of the office. At Williams, we make clean energy happen. And you can too, so bring your energy to ours.As an Engineer Sr or Engineer III., you will conduct technical and economic evaluations, performance testing, design and construction of new and existing facilities, and research on new developments, applying your strong understanding of industry and operational requirements. Taking initiative and anticipating customer needs will make you a stand-out player. Confidence in presentation-making and the ability to work independently and as a team leader are also vital in this role!In this role as a Telecommunication Engineer Sr/III, you will lead technical, system, field, and consultation support. You will design and architect solutions, prepare proposals, and develop scope documents. Your responsibilities will focus on budget and specification development, issuing and reviewing bid packages, preparing engineering drawings, and delivering recommendations to project management. This role offers opportunities for growth and development, allowing you to apply and expand your expertise in a dynamic environment.Your work will challenge you, and with our Core Values to guide you, you’ll quickly learn and grow with us.<h2>Engineer Sr.</h2><h2>Responsibilities/Expectations:</h2><ul> <li>Accounts for a diverse range of sophisticated assignments requiring the use of experience, innovation and judgment</li> <li>May supervise the work of others</li> <li>Demonstrates technical expertise in a specialty, geographic area, or operational function and applies specialized knowledge in the effective completion of large-scope projects</li> <li>Prepares and delivers presentations</li> <li>Anticipates internal/external customer needs; assesses requirements and identifies solutions</li> <li>Interprets internal/external business challenges and improves products, processes or services</li> <li>Collaborates with teams to ensure compliance, build improvement plans and meet training needs</li> <li>Champions processes, procedures and safety standards</li> <li>Monitors and controls costs and resources associated with projects</li> <li>Designs and supports integrated voice and data telecommunications systems, including microwave, fiber optics, security video, LTE, and their supporting power and infrastructure</li> <li>Prepares capital budgets for system replacement and enhancements while ensuring compliance with FAA and FCC regulations</li> <li>Maintains current knowledge of telecommunications technologies, troubleshoots connectivity or system issues, and manages federally regulated FCC and FAA applications</li> <li>Other duties as assigned</li> </ul><h2>Education/Years of Experience:</h2><ul> <li>Required: Bachelor’s Degree in relevant Engineering field from an accredited college or university, OR Bachelor's Degree in Engineering Technology in a relevant field with Professional Engineer (P.E.) license; A minimum eight (8) years of multifaceted engineering experience in the natural gas or petrochemical industry</li> <li>Preferred: Bachelor’s Degree in Engineering and minimum seven (7) years of progressive engineering experience in the natural gas or petrochemical industry and PE Certification</li> </ul><h2>Other Requirements:</h2><ul> <li>Demonstrates excellent organizational/interpersonal skills and safety as a main priority</li> <li>Proficiency in Microsoft Office Application and PC skills</li> <li>Proficiency in engineering specialties covering more than one subject area</li> <li>Preferred: Project Management experience</li> <li>Applies knowledge of microwave, satellite, fiber optic, and broadband transmission systems, UHF (Ultra High Frequency) &amp; VHF (Very High Frequency) radio system design, and public and private LTE (Long-Term Evolution) communications systems</li> <li>Proficiency in LTE systems and coverage, as well as skills in maintaining, troubleshooting, and repairing LTE communication</li> </ul>Engineer IIIResponsibilities/Expectations:<ul> <li>Performs a wide spectrum of moderately difficult assignments, requiring technical evaluation, innovation, and judgement while maintaining customer satisfaction</li> <li>Works independently on mid-sized projects/technical assignments supporting operations</li> <li>Maintains a strong understanding of industry and operational requirements</li> <li>Demonstrates in-depth knowledge of safety requirements, produces results and meets goals</li> <li>Exhibits proficiency in Company processes, policies, procedures, and guidelines established by organization and governing agencies</li> <li>Prepares and delivers presentations to individuals</li> <li>Interprets internal/external customer needs, assesses requirements and identifies responses</li> <li>Works on a combination of engineering specialties covering more than one subject area</li> <li>Collaborates with teams to ensure compliance, build improvement plans and meet training needs</li> <li>Champions processes, procedures and safety standards</li> <li>Designs and supports integrated voice and data telecommunications systems, including microwave, fiber optics, security video, LTE, and their supporting power and infrastructure</li> <li>Prepares capital budgets for system replacement and enhancements while ensuring compliance with FAA and FCC regulations</li> <li>Maintains current knowledge of telecommunications technologies, troubleshoots connectivity or system issues, and manages federally regulated FCC and FAA applications</li> <li>Other duties as assigned</li> </ul><h2>Education/Years of Experience:</h2><ul><li>Required: Bachelor’s Degree in relevant Engineering field from an accredited college or university, OR Bachelor's Degree in Engineering Technology in a relevant field with Professional Engineer (P.E.) license; A minimum four (4) years of multifaceted engineering experience in the natural gas or petrochemical industry</li></ul><h2>Other Requirements:</h2><ul> <li>Exhibits excellent organizational/interpersonal skills and deems safety an utmost priority</li> <li>Proficiency in Microsoft Office Application and PC skills</li> <li>Preferred: FE Certification</li> <li>Preferred: Project Management experience</li> <li>Applies knowledge of microwave, satellite, fiber optic, and broadband transmission systems, UHF (Ultra High Frequency) &amp; VHF (Very High Frequency) radio system design, and public and private LTE (Long-Term Evolution) communications systems</li> <li>Proficiency in LTE systems and coverage, as well as skills in maintaining, troubleshooting, and repairing LTE communication</li> </ul><h2>About Tulsa:</h2>Our corporate headquarters is located in downtown Tulsa, Oklahoma, the 2nd largest city in Oklahoma and the 47th most populous in the U.S.Tulsa is known as the Mother of "The Mother Road" - Route 66, and boasts impressive art deco architecture, the #1 city park in the U.S. (The Gathering Place) and is a great venue for live music. It's an easy place to get in and out of, with more than 20 non-stop flight destinations offered at Tulsa International Airport. Tulsa is listed on <a href="https://www.cnn.com/travel/article/where-to-travel-best-destinations-2022/index.html" target="_blank">CNN Travel's best destinations to visit in 2022!</a>Tulsa is not only a great place to live, but it's affordable. According to the 2019 Economic Report from Tulsa's Future, the cost of living is 8 percent below the U.S. average. There is no place like T-Town. Check out <a href="https://visittulsa.com/" target="_blank">visittulsa.com</a> to learn more!Why Choose Williams?We are committed to providing our employees with competitive compensation and benefits as part of your Total Rewards package to help protect your current and future physical, emotional, and financial health. We generally offer health benefit programs to our employees and their families that are competitive and flexible enough to meet your needs, and retirement benefits to allow you to invest now for financial security when you retire. With rich learning and development programming and a high internal mobility rate, you are not just applying to a job with Williams; you are embarking on an exciting career!<ul> <li>Competitive compensation</li> <li>Annual incentive program</li> <li>Hybrid work model - one work from home day each week for most office-based roles</li> <li>Flexible work schedule for most field-based roles</li> <li>401(k) with company matching contribution and a fixed annual company contribution</li> <li>Comprehensive medical, dental, and vision benefits</li> <li>Generous company-paid life insurance and disability benefits</li> <li>A consumer-driven health plan option with the potential for a generous company contribution to a Health Savings Account</li> <li>Healthcare and Dependent Care Flexible Spending Accounts</li> <li>Paid time off, including floating and company holidays</li> <li>Wellness Program with annual rewards</li> <li>Employee stock purchase plan</li> <li>Robust employee learning and development</li> <li>High internal mobility (we promote from within)</li> <li>Parental leave (we provide up to 6 weeks for each parent)</li> <li>Fertility coverage and adoption benefits</li> <li>Domestic partner benefits</li> <li>Educational reimbursement</li> <li>Non-profit donation matching contributions and time off to volunteer</li> <li>Employee resource groups</li> <li>Employee assistance programs</li> <li>Technology to make our work more productive and collaborative</li> <li>Regular employee engagement surveys and feedback processes</li> </ul>Williams has a long history of making a significant difference in the communities where we live and work, and we strive to cultivate an environment of employee inclusion, innovation and passion that values all voices and opinions. We help each other succeed and great things happen when people from a diverse set of backgrounds come together. Together, we make clean energy happen.Eligibility and benefits are governed by the terms of the applicable plan or program document which can be amended or terminated at any time.For more information, please visit <a href="https://www.williams.com/careers/total-rewards/" target="_blank">https://www.williams.com/careers/total-rewards/</a>.<h2>Education Requirements:</h2>Skill Requirements:Competency Requirements:

Williams

Engineer III/IV

Sr. Manager, Product Management(Salesforce)- Capital One SoftwareSenior Manager, Product ManagementCapital One has been a pioneer through our tech journey as the first large bank to go all in on the public cloud, while operating in a complex and highly regulated business environment. We have built out a large engineering organization, moved to the cloud, re-architected our applications and data platforms, and embraced machine learning at scale. Our AI/ML capabilities are now at the forefront of what’s possible in banking. (e.g., Capital One Eno). Through this journey, we've developed a suite of internal solutions uniquely designed to meet the challenges of a digital-first, cloud-first business at scale. We also recognize that many other businesses are facing similar data management needs as they accelerate their cloud and data journeys, and are exploring how best to bring some of the tools to market as enterprise B2B software solutions. Capital One Software is seeking a Senior Manager of Product Management who is passionate about marrying innovation with emerging technologies. As a Capital One Senior Manager of Product Management you’ll have the opportunity to be on the forefront of driving a major transformation within Capital One. Capital One Product FrameworkIn this role, you’ll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product management:<ul> <li>Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions</li> <li>Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence</li> <li>Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value</li> <li>Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks </li> <li>Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment</li> </ul>Basic Qualifications:<ul> <li>At least 5 years of experience working in Product Management</li> <li> Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: <ul> <li>A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field)</li> <li>A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration</li> <li>ADM-201 Salesforce Admin certification required.</li> </ul> </li> </ul>Preferred Qualifications:<ul> <li>Salesforce Certified Sales Cloud Consultant</li> <li>Salesforce Certified Service Cloud Consultant Revenue Cloud</li> </ul>At this time, Capital One will not sponsor a new applicant for employment authorization for this position.The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.Remote (Regardless of Location): $175,500 - $200,300 for Sr. Mgr, Product Management McLean, VA: $193,000 - $220,300 for Sr. Mgr, Product Management Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the <a href="https://www.capitalonecareers.com/benefits" target="_blank">Capital One Careers website</a>. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at <a href="#">RecruitingAccommodation@capitalone.com</a>. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to <a href="#">Careers@capitalone.com</a>Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Capital One

Sr. Manager, Product Management(Salesforce)- Capital One Software

Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.As a Knowledge Management Lead, you will be a key contributor to the Knowledge Management team that sits within our Process, Knowledge, and Risk team within our Operations organization. We are seeking an experienced leader with a robust background in content strategy, content management, self-service, data analytics, and project management, who is passionate about driving the best customer experience possible. In this role, you will support and lead programs and initiatives within our knowledge management space driving for self-service resolution of customer inquiries and problems. What you’ll do: <ul> <li>Partner with subject matter experts to identify gaps in our current content and work with our copywriting team to update or develop new content to be accurate and concise</li> <li>Mentor and support our team of copywriters who will be responsible for creating and maintaining agent, customer and merchant documentation for new products and expanded geographies</li> <li>Review and approve any changes prior to publishing drafts for end-user use</li> <li>Analyze data in order to drive improvements in our content enabling self-service for our customers and merchants</li> <li>Present on team progress and metrics</li> <li>Maintain team documentation in order to drive consistency across the team</li> <li>Participate in quarterly planning both in defining what will be accomplished in the quarter as well as ensuring knowledge management’s capacity to deliver on initiatives</li> </ul> What you'll need to succeed: <ul> <li>5+ years of experience in driving self-service outcomes through help centers/online platforms</li> <li>2+ years of content development for external audiences and project management experience</li> <li>Experience with fast-paced environments: you have implemented high-quality solutions quickly </li> <li>Ability to act autonomously while navigating new and ambiguous business initiatives</li> <li>Experience using KM &amp; Documentation platforms such as SFDC, Zendesk, Notion, etc.</li> <li>Ability to develop a deep understanding of business, compliance and regulatory risks and incorporate preventative measures into your work</li> <li>Experience in a regulated environment within financial services, loan underwriting, credit analysis, customer service, consumer lending, personal banking, or other similar functions preferred, but not required</li> <li>Ability to mentor others to complete quality work on time while engaging with stakeholders</li> </ul> If you got to this point, we hope you're feeling excited about the job description you just read. Even if you don't feel that you meet every single requirement, we still encourage you to apply. We're eager to meet people that believe in Affirm's mission and can contribute to our team in a variety of ways – not just candidates who check all the boxes. At Affirm, people come first is a core value and that’s why Diversity &amp; Inclusion are vital to our priorities as an equal opportunity employer. You can learn more about our D&amp;I efforts<a href="https://www.affirm.com/careers/diversity-and-inclusion" target="_blank"> here</a>. By clicking "Apply for this job," I acknowledge that I have read the<a href="https://docs.google.com/document/d/e/2PACX-1vRSrHfbqKhhxAsI84tBH5hW85xiwEF4s8MOnfgDFJ5hl4_opeivo6dKc1kbywvVEppRe37UqYYsghB2/pub?urp=gmail_link" target="_blank"> Affirm Employment Privacy Policy</a>, and hereby consent to the collection, processing, use, and storage of my personal information as described therein. Pay Grade - H Equity Grade - 3 Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.) USA base pay range per year: $88,000 - $128,000 #LI-Remote Affirm is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment. Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office. A limited number of roles remain office-based due to the nature of their job responsibilities. We’re extremely proud to offer competitive benefits that are anchored to our core value of people come first. Some key highlights of our benefits package include: <ul> <li>Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents </li> <li>Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses</li> <li>Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge</li> <li>ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount</li> </ul> We believe It’s On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process. [For U.S. positions that could be performed in Los Angeles or San Francisco] Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, Affirm will consider for employment qualified applicants with arrest and conviction records. By clicking "Submit Application," you acknowledge that you have read Affirm's <a href="https://www.affirm.com/global-candidate-privacy-notice" target="_blank">Global Candidate Privacy Notice</a> and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as described therein.

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