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<h2>Summary</h2> Looking for a company where the Financial Planning &amp; Analysis team plays an integral role in decision making? If you answer yes, then you’ll find what you seek within Yelp’s growing FP&amp;A function. Business partners are eager for your financial expertise and value your help in understanding, tracking and managing finances and resources to achieve company goals. If you are someone who enjoys this type of FP&amp;A environment and is looking to make an important impact to Yelp, then come join our growing team! We’re looking for a strong Financial Analyst to join Yelp’s high-performing FP&amp;A team, supporting Consumer and Ads - two high impact &amp; high visibility areas of the business. This is not your typical FP&amp;A role: it’s highly cross-functional, fast-paced, and deeply operational. Candidates must have great communication and interpersonal skills, strong analytical ability, and an ability to balance the details against the bigger picture. The ideal candidate possesses a strong drive to exceed personal goals, and is naturally inclined to take on new challenges. If you are energized by joining business leaders at the table to solve big, ambiguous problems and want your insights to drive direct impact to company performance, let’s talk! We’d love to have you apply, even if you don’t feel you meet every single requirement in this posting. At Yelp, we’re looking for great people, not just those who simply check off all the boxes. This is a full-time remote role based in the United States. <h2>What you'll do:</h2> <ul> <li>Serve as the strategic finance partner to Consumer and Ads Product teams, providing high-impact analysis and business case support.</li> <li>Support monthly and quarterly forecasting cycles, collaborating with operational teams to build comprehensive forward-looking views.</li> <li>Lead creation of the Consumer Performance Monthly presentation, synthesizing insights for cross-functional and executive audiences.</li> <li>Size and track the impact of new product features and roadmap initiatives, quantifying and communicating business results.</li> <li>Drive cross-functional special projects and analyses with BizOps, Engineering, and Data Science to deliver actionable insights and enhance tools that influence operational decisions.</li> </ul> <h2>What it takes to succeed:</h2> <ul> <li>You have 2+ years of progressive experience in FP&amp;A, analytics, consulting, or business operations experience (preferably in tech/ consumer/ ads)</li> <li>You have a BA/BS in Business, Finance, Economics, or equivalent (Required)</li> <li>Prior experience in the consumer internet, marketplace, or advertising vertical (preferred)</li> <li>Experience building and maintaining forecasting models for non-traditional metrics (traffic/engagement, activations, user funnels, etc.) (preferred)</li> <li>Familiarity with experimentation or A/B testing metrics as related to product launches or marketing campaigns (preferred)</li> <li>Proficiency in writing SQL queries (preferred)</li> <li>You have excellent customer focus, a service mentality, and the ability to partner closely with internal customers.</li> <li>You are self-driven, organized, detail-oriented; you have a proven track record of owning complex deliverables and are able to multi-task in a fast-paced environment.</li> <li>You have extraordinary written and verbal communication skills.</li> <li>You have superior analytical and problem solving skills with superb attention to detail.</li> <li>You have demonstrated success working in a deadline driven and multi-tasking environment.</li> <li>You have the desire to consistently exceed expectations and take on more responsibility.</li> <li>You have strong modeling, analytical, and data visualization skills; advanced Excel required</li> <li>You have the ability to tailor messaging as required for audiences of varying levels of expertise.</li> <li>You have personal interest and passion for business, systems and modeling.</li> </ul> <h2>What you'll get:</h2> <ul> <li>Effective your first day: Full medical, vision, and dental </li> <li>15 days PTO (accrual begins on date of hire and increases with 2+ years of tenure thereafter), 12 paid holidays, plus one floating holiday</li> <li>Up to 14 weeks of parental leave</li> <li>Monthly wellness subsidy</li> <li>Work from home reimbursement</li> <li>Flexible spending account</li> <li>401(k) retirement savings plan</li> <li>Employee stock purchase plan</li> <li>Compensation range for this position is $75,000.00- $127,000.00 annually. You may also be offered a bonus and benefits.</li> </ul> <h2>Closing</h2> At Yelp, we believe that diversity is an expression of all the unique characteristics that make us human: race, age, sexual orientation, gender identity, religion, disability, and education — and those are just a few. We recognize that diverse backgrounds and perspectives strengthen our teams and our product. The foundation of our diversity efforts are closely tied to our core values, which include “Playing Well With Others” and “Authenticity.” We’re proud to be an equal opportunity employer and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition or disability. Actual salary offered may vary based on multiple factors, including but not limited to, an individual's location and experience. We will consider for employment qualified candidates with arrest and conviction records, consistent with applicable law (including, for example, the San Francisco Fair Chance Ordinance for roles based in San Francisco, the Los Angeles County Fair Chance Ordinance for roles based in the unincorporated areas of Los Angeles County, and the California Fair Chance Act for roles based in California). We are committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, you may contact us at <a href="mailto:accommodations-recruiting@yelp.com" target="_blank">accommodations-recruiting@yelp.com</a> or 415-969-8488.<a href="http://voice.google.com/calls?a=nc,%2B14159698488" target="_blank"></a> Note: Yelp does not accept agency resumes. Please do not forward resumes to any recruiting alias or employee. Yelp is not responsible for any fees related to unsolicited resumes. <a href="https://docs.google.com/document/d/e/2PACX-1vSiQ5ajIdwoMv07VjFKWB71xJJU-yzWOgQkZLRngmFFhquutnmdihX5_E9lY0Qq6m7VSTNQfeO_tMKK/pub" target="_blank">US Recruiting and Applicant Privacy Notice</a> #LI-Remote

Yelp

FP&A Analyst, Consumer & Ads

Blackbaud unleashes the potential of the people and organizations who change the world, and we’re growing our team. As the leading software exclusively dedicated to powering social and corporate impact, expand what is possible across the nonprofit and education sectors, at companies committed to social responsibility, and for individual change makers.We are looking for a high-performing Senior Salesforce Business Analyst to support the Lead to Contract Portfolio Owner. As part of the Blackbaud IT Commerce team, this Analyst is required to analyze, transform and ultimately resolve the business problems to further enable the various parts of Blackbaud to function efficiently and the company to meet their goals.What you’ll do:<ul> <li>Develop, design and communicate existing processes. Incorporate business, system and data flows. Include key metrics that support both areas of efficiency and inefficiency</li> <li>Design and document scalable solutions using Salesforce Sales Cloud and CPQ, including custom objects, flows, validation rules, and automation.</li> <li>Collaborate with developers and architects to define technical requirements and ensure alignment with business goals.</li> <li>Create and maintain detailed process maps, data flow diagrams, and technical documentation to support system enhancements and integrations</li> <li>Lead requirements gathering sessions and translate business needs into detailed user stories and acceptance criteria</li> <li>Conduct impact analysis for proposed changes and ensure data integrity across systems.</li> <li>Participate in solution design reviews and provide technical guidance to ensure best practices are followed.</li> <li>Support UAT, deployment planning, and post-implementation validation.</li> <li>Stay current with Salesforce releases, platform capabilities, and industry trends; proactively recommend improvements.</li> <li>Contribute to the Salesforce roadmap and long-term platform strategy in collaboration with the Portfolio Owner</li> </ul>What you’ll bring:<ul> <li>5+ years of experience as a Salesforce Business Analyst with hands-on involvement in technical solutioning and platform configuration.</li> <li>Deep understanding of Salesforce Sales Cloud and CPQ, including declarative tools (Flows, Process Builder, Validation Rules) and data model design.</li> <li>Strong understanding or experience with process definition methodologies</li> <li>Highly proficiency with Microsoft Visio and/or other modeling tools, as well as Azure Dev Ops (ADO)</li> </ul><ul> <li>History and knowledge of data analysis to support proposed process definition, monitor adherence, and communicate performance results</li> <li>Salesforce certifications such as Business Analyst Certification, Certified Administrator, Certified Advanced Administrator, or Certified Sales/Service Cloud Consultant preferred.</li> <li>A history of progressive responsibilities in the administration of information systems</li> <li>Knowledge of Agile and Scrum methodologies, a plus if related to its application in the Scaled Agile Framework (SAFe).</li> <li>Six Sigma Green Belt Certification preferred</li> </ul>Stay up to date on everything Blackbaud, follow us on <a href="http://bit.ly/FollowUsLI" target="_blank">Linkedin</a>, <a href="http://bit.ly/2xn65ez" target="_blank">Twitter</a>, <a href="https://www.instagram.com/blackbaud/" target="_blank">Instagram</a>, <a href="http://bit.ly/2yNWNJH" target="_blank">Facebook</a> and <a href="https://bit.ly/BLKBYouTube" target="_blank">YouTube ​</a>Blackbaud is a remote-first company which embraces a flexible remote work culture. Blackbaud supports hiring and career development for all roles from the location you are in today!Blackbaud is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.A notice to candidates: Recruitment Fraudulent Alert: Your personal information and online safety as a candidate mean a lot to us! At Blackbaud and our portfolio of companies, recruiters only direct candidates to apply through our official careers page at <a href="https://careers.blackbaud.com/us/en" target="_blank">https://careers.blackbaud.com/us/en</a> or our official LinkedIn page. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers, or conduct interviews via Skype. Anyone suggesting otherwise is not a representative of Blackbaud. If you are unsure if a message is from Blackbaud, please email <a href="#">blackbaudrecruiting@blackbaud.com</a>. The starting base pay is $87,700.00 to $114,200.00. Blackbaud may pay more or less based on employee qualifications, market value, Company finances, and other operational considerations.Benefits Include:<ul> <li>Medical, dental, and vision insurance</li> <li>Remote-first workforce</li> <li>401(k) program with employer match</li> <li>Flexible paid time off</li> <li>Generous Parental Leave</li> <li>Volunteer for vacation</li> <li>Opportunities to connect to build community and belonging</li> <li>Pet insurance, legal and identity protection</li> <li>Tuition reimbursement program</li> </ul>

Blackbaud

Senior Salesforce Business Systems Analyst

<h2>About the team</h2>The ZG Information Security team builds cutting-edge solutions to protect our technology stack, products, and services. We are deeply embedded across the business to ensure security is built into the fabric of how we design, develop, and deliver. Our mission is to proactively identify and manage security risks while enabling the company’s innovation and growth. We work closely with Engineering, IT, Legal, Privacy, and Compliance teams to build scalable risk management programs and promote a culture of security across the organization.<h2>About the role</h2>This high-visibility, high-impact role drives the end-to-end strategy, execution, and continuous improvement of technical programs that form the backbone of Zillow’s security risk posture. You will influence enterprise-wide risk assessments, regulatory and compliance readiness, third-party risk management, and cross-functional security initiatives that span business and engineering domains.As a Senior Technical Program Manager, You Will Get To<ul> <li>Lead and deliver critical security risk programs from initiation through execution, defining scope, success criteria, milestones, and delivery timelines in partnership with InfoSec and cross-functional teams.</li> <li>Operationalize the risk lifecycle—including identification, assessment, remediation planning, and closure—across business units and technology environments.</li> <li>Manage the lifecycle of information security policies and standards, partnering with subject matter experts to ensure clarity, applicability, and audit readiness.</li> <li>Run scalable programs to evaluate and track third-party risks, ensuring alignment with Zillow’s security expectations.</li> <li>Build reporting dashboards and communication mechanisms to surface key risk indicators, trends, and mitigation progress to technical and executive stakeholders, supporting compliance objectives.</li> <li>Drive programmatic readiness for regulatory obligations (SOX, GLBA, SOC 2, etc.), aligning technical teams with audit and compliance objectives.</li> <li>Collaborate across Engineering, IT, Legal, and Business teams to align on risk priorities, remove blockers, and ensure program success.</li> <li>Proactively identify opportunities to improve existing programs and processes, embedding automation, risk quantification, and data-driven insights.</li> </ul>This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.In California, Colorado, Connecticut, Hawaii, Maryland, Massachusetts, Nevada, New Jersey, New York, Vermont, Washington state, and Washington DC the standard base pay range for this role is $145,500.00 - $232,500.00 Annually. This base pay range is specific to California, Colorado, Connecticut, Hawaii, Maryland, Massachusetts, Nevada, New Jersey, New York, Vermont, Washington state, and Washington DC and may not be applicable to other locations.In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location.<h2>Who you are</h2><ul> <li>Proven success driving complex technical programs with multiple workstreams and dependencies, ideally in cybersecurity, risk, or compliance.</li> <li>Solid understanding of security domains including vulnerability management, IAM, encryption, security tooling, and cloud security practices.</li> <li>Strong at designing and running repeatable, scalable programs with clear outcomes and stakeholder alignment.</li> <li>Familiar with NIST, ISO 27001, FAIR, or similar standards to guide prioritization and decision-making.</li> <li>Skilled at translating technical risk into business impact, and tailoring messaging for engineering teams, executives, and auditors.</li> <li>Comfortable navigating ambiguity, prioritizing competing demands, and building strong cross-functional partnerships.</li> <li>PMP, CISSP, CISM, CRISC, or equivalent experience preferred.</li> <li>Here at Zillow – we value the experience and perspective of candidates with non-traditional backgrounds. We encourage you to apply if you have transferable skills or related experiences.</li> </ul><h2>Get to know us</h2>Zillow is reimagining real estate to make home a reality for more and more people.As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do helps people get home and no matter what job you're in, you will play a critical role in making home a reality for more and more people.Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, and <a href="https://www.zillow.com/careers/benefits/" target="_blank">world-class benefits</a>. These benefits include comprehensive medical, dental, vision, life, and disability coverages as well as parental leave, family benefits, retirement contributions, and paid time off. We’re also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don’t just take our word for it. Read recent reviews on <a href="https://www.glassdoor.com/Overview/Working-at-Zillow-EI_IE40802.11,17.htm" target="_blank">Glassdoor</a> and recent recognition from multiple organizations, including: the 100 Best Companies to Work For, Glassdoor Employees’ Choice Award, Bloomberg Gender-Equality Index, Human Rights Campaign (HRC) Corporate Equity Index, and TIME <a href="http://time.com/100companies" target="_blank">100 Most Influential Companies</a> list.Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter.

Zillow

Senior Technical Program Manager, Information Security Risk

Liberty Mutual Strategic Ventures

Principal Business Analyst II

CBRE

Sr. Finance Analyst (Remote EST/CST)

Zoom is a company driven by our unique culture and focus on delivering happiness to our customers. By focusing on happy employees and happy customers, we have experienced amazing growth and success. Led by Eric S. Yuan, the #1 ranked CEO on Glassdoor, our unique culture, focus on teamwork and fun environment makes Zoom an awesome place to work. We are expanding teams across the organization and we need more amazing “Zoomies” to join the team! If you are motivated by delivering happiness, come join us at Zoom!We’re seeking a Senior Business Operations Analyst to optimize and scale business operations across processes, data, and systems— with a deep focus on SaaS sales models and technologies. The ideal candidate brings extensive experience in subscription management, CRM, billing, and ERP platforms, and understands the full SaaS customer lifecycle, including lead-to-cash and renewals.As a key liaison between business and technology teams, this role will lead initiatives that drive cross-functional alignment, improve systems, and deliver scalable, tech-enabled solutions to support a high-growth, recurring-revenue business.Domain Expertise<ul> <li>SaaS Business Model: Deep understanding of subscription-based pricing, cloud delivery, multitenancy, and recurring revenue structures.</li> <li>SaaS Metrics: Familiarity with key performance indicators such as MRR, ARR, TCV, and churn.</li> <li>Sales Cycle &amp; GTM Strategy: Knowledge of SaaS sales lifecycle including lead qualification, demos/trials, onboarding, and go-to-market models (e.g., freemium, self-service, high-touch).</li> <li>Operational Processes: Expertise in lead-to-quote, quote-to-cash, renewals, and upsells within a SaaS environment.</li> <li>Customer Segmentation: Understanding of SMB, mid-market, and enterprise personas and how system processes support each.</li> <li>Retention &amp; Growth Strategies: Experience with upselling, cross-selling, and proactive customer success initiatives.</li> <li>Systems &amp; Tooling: Proficiency in CRM and GTM tools such as Salesforce, Clari, and related GTM systems.</li> <li>Cross-System Data Mapping: Skilled in process and data flow mapping across sales, finance, and customer success functions.</li> </ul>Key Responsibilities:<ul> <li>Requirements &amp; Solution Design: Gather and translate business needs into scalable, secure system solutions.</li> <li>System Implementation &amp; Integration: Lead or support deployment and integration of business-critical applications.</li> <li>Testing &amp; Deployment: Manage UAT efforts and ensure solution readiness for production release.</li> <li>Process &amp; System Optimization: Identify areas for automation and efficiency gains across platforms and processes.</li> <li>Data &amp; Insights: Analyze business data and create dashboards/reports to support strategic decisions.</li> <li>Cross-Functional Collaboration: Align business, IT, and project teams to ensure successful delivery and change adoption.</li> <li>System Support: Provide ongoing administration and enhancement support for platforms like Salesforce and ERP.</li> <li>Project Execution: Lead or contribute to complex initiatives, ensuring on-time, on-scope, and on-budget delivery.</li> </ul>Technical Expertise: <ul> <li>Advanced experience with Salesforce, including configuration and cross-functional workflows.</li> <li>Hands-on experience with tools such as Zuora, Clarity, Workday, or similar.</li> <li>Proficiency in SQL for data querying and reporting; experience defining KPIs and collaborating with analytics teams.</li> <li>Strong UAT planning and execution skills.</li> <li>Familiarity with Agile/Scrum methodologies and tools such as Jira and Confluence.</li> </ul>Preferred Qualifications:<ul> <li>Prior experience in a high-growth SaaS environment.</li> <li>Strong background in Sales Operations, including sales forecasting, compensation, and sales methodology.</li> <li>Proficiency with enterprise platforms including ERP, CRM, CPQ, or subscription billing systems.</li> <li>Bachelors or Masters degree in Business, Information Systems, Computer Science, or related field.</li> <li>7+ years of experience as a Business Operations Analyst or similar role within a SaaS or enterprise environment.</li> </ul>Salary Range or On Target Earnings:Minimum:$97,600.00Maximum:$225,700.00In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.Note: Starting pay will be based on a number of factors and commensurate with qualifications &amp; experience.We also have a location based compensation structure; there may be a different range for candidates in this and other locationsAt Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!Anticipated Position Close Date:06/16/25Ways of Working Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.Benefits As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click <a href="https://careers.zoom.us/benefits" target="_blank">Learn</a><a href="http://careers.zoom.us/benefits" target="_blank"> </a>for more information.About Us Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment. Our Commitment​At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step. If you need assistance navigating the interview process due to a medical disability, please submit an <a href="https://form.asana.com/?k=OIuqpO5Tv9XQTWp1bNYd8w&amp;d=1127274756253361" target="_blank">Accommodations Request Form</a> and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.#LI-Remote

Zoom

Sr. Business Operations Analyst

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to<a href="https://customers.twilio.com/" target="_blank"> hundreds of thousands of businesses </a>and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to <a href="https://www.twilio.com/en-us/blog/open-work" target="_blank">remote-first work</a>, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. See yourself at Twilio Join us as a Principal Design Researcher on our Emerging Technology and Innovation (ETI) team. Who we are &amp; why we’re hiring Twilio powers real-time business communications and data solutions that help <a href="https://customers.twilio.com/" target="_blank">companies and developers worldwide</a> build better applications and customer experiences. Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias. At Twilio, we support <a href="https://www.twilio.com/company/diversity" target="_blank">diversity, equity &amp; inclusion</a> wherever we do business. About the job We are seeking a visionary and entrepreneurial Design Researcher passionate about building the future, not just improving the present. In this role, you will lead Horizon 3 innovation—imagining, shaping, and validating breakthrough product concepts that could fundamentally transform the enterprise landscape over the next 3-5+ years. As part of our team, your mandate is to look beyond current product lines and incremental enhancements. Your goal is to help imagine the future that will exist based on technological advances across AI/ ML, AGI, quantum computing, blockchain and more. Working side-by-side with world-class researchers, engineers, and product managers, you will take bold, unproven ideas from whiteboard to working prototype—navigating ambiguity, systematically de-risking concepts, and driving structured experimentation. You will help us reimagine future experiences for our customers. Your success will be measured by your ability to identify and validate opportunities that can shape the next era of growth for Twilio—and the broader technology ecosystem. Responsibilities In this role, you’ll: <ul> <li>Define &amp; Lead Research: Lead end-to-end qualitative and quantitative design research across early-stage, exploratory projects; rigorously uncover customer needs, pain points, and emerging trends</li> <li>Strategy &amp; Opportunity Framing: Provide thought leadership and frameworks that connect research findings to business and product strategy; help teams prioritize opportunities and guide decision-making</li> <li>Synthesize Insights and communicate effectively: Distill complex data into clear, actionable narratives and frameworks for senior executives, product managers, and engineers</li> <li>Drive Experimentation: Collaborate with Product and Design to rapidly test new hypotheses via concepts, prototypes, and MVPs</li> <li>Mentorship: Mentor and elevate best practices for design research across the Horizon 3 team and broader Twilio UX community</li> <li>Customer Advocacy: Represent the voice of the customer in every conversation. Inspire teams to build solutions that surprise and delight customers</li> </ul> Qualifications Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: <ul> <li>7+ years of experience in design research, user research, or a related field—preferably with time spent in innovation or new product development environments.</li> <li>Proven track record of leading ambiguous, zero-to-one research programs in fast-paced, high-growth tech companies.</li> <li>Mastery of a wide array of research methods, from ethnography and contextual inquiry to co-creation workshops and rapid concept validation.</li> <li>Experience with qualitative and quantitative data, and ability to easily switch between big-picture thinking and tactical execution.</li> <li>Exceptional communication, storytelling, and influence skills—executive presence a must.</li> <li>Passion for working on highly cross-functional teams and an entrepreneurial, “builder” mentality.</li> <li>Bachelor’s or advanced degree in HCI, Design, Psychology, Anthropology, or a related discipline.</li> </ul> Desired: <ul> <li>Experience working with AI ML technology and customer engagement platforms</li> <li>Experience working in trust, security, or fraud prevention</li> <li>Experience guiding innovation in a multi-sided platform environment</li> <li>Portfolio or case studies illustrating your impact on breakthrough product or business opportunities</li> </ul> Location TThis role will be remote, but is not eligible to be hired in San Francisco, CA, Oakland, CA, San Jose, CA, or the surrounding areas. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation *Please note this role is open to candidates outside of Colorado, California, New York, and Washington. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows: <ul> <li>Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $152,500.00-$190,600.00.</li> <li>Based in Washington D.C., Illinois, Maryland, Massachusetts or California (outside of the San Francisco Bay Area): $161,500.00-$201,800.00.</li> <li>Based in the San Francisco Bay area, California: $179,400.00-$224,200.00.</li> <li>This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.</li> </ul> The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state. Application deadline information Applications for this role are intended to be accepted until June 20th 2025, but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call <a href="https://www.twilio.com/company/values" target="_blank">Twilio Magic</a>. Additionally, we empower employees to build <a href="https://twilio.org/support-and-resources/impact-fund" target="_blank">positive change in their communities</a> by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, <a href="https://www.twilio.com/company/jobs#open-positions" target="_blank">please consider other open positions</a>. Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Twilio

Principal Design Researcher ,Emerging Technology and Innovation

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description An opportunity has opened up on the Asia Pacific, Global Accounting &amp; Reconciliation Team within Global Operations. The APAC Reconciliation team, based in Singapore, is responsible for managing a wide variety of reconciliations with focus on risk and exposure management and process improvement for the global markets business. As a member of the Team, you will prepare daily/ monthly reconciliations including month-end balance sheet attestation. Partake in tactical and strategic projects focused on improving the reconciliation space, executing controls to reduce risk across the recon utility, and overall support of the operating model. The candidate will get the opportunity to develop greater understanding as to how Bank of America operates as a whole, allowing for interaction with various operational teams across different regions. Primary Responsibility: • Serve as a reconciliation team member contributing to daily BAU production work through the completion of responsible reconciliations • Interact with stakeholders from different operational teams and locations to deliver on BAU and remediate issues • Assist with Month End Balance Sheet Attestation • Manage group mailbox and ensure queries are responded to in timely manner • Contribute to Audit Requests related to Reconciliations performed • Contribute to reducing risks and driving operational excellence in the reconciliation space • Support all other reconciliation responsibilities of the team Requirements • Minimum Bachelor's degree or equivalent • 3-5 years of Financial Industry experience, operations and/ or reconciliations experience preferred • Ability to work in a team environment and able to effectively coordinate and collaborate across various teams • Self starter, able to manage own time, work independently but know when to escalate • Ability to manage multiple priorities/ tasks to meet tight deadlines • Willingness to learn with excellent attention to detail • Excellent verbal and written communications skills • Utilizes Microsoft Office products (Word, PowerPoint, Outlook) effectively, intermediate Excel skills preferred Other Qualifications: ∙ Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions ∙ Excels in working among diverse viewpoints to determine the best path forward ∙ Experience in connecting with a diverse set of clients to understand future business needs – is a continuous learner ∙ Commitment to challenging the status quo and promoting positive change. ∙ Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base ∙ Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world

Bank of America

Officer, Operations Senior Analyst (APAC Reconciliation), Global Markets Operations

Who We Are Addepar is a global technology and data company that helps investment professionals provide the most informed, precise guidance for their clients. Hundreds of thousands of users have entrusted Addepar to empower smarter investment decisions and better advice over the last decade. With client presence in more than 50 countries, Addepar’s platform aggregates portfolio, market and client data for over $7 trillion in assets. Addepar’s open platform integrates with more than 100 software, data and services partners to deliver a complete solution for a wide range of firms and use cases. Addepar embraces a global flexible workforce model with offices in Silicon Valley, New York City, Salt Lake City, Chicago, London, Edinburgh, Pune, and Dubai. <h4>The Role</h4> We are currently seeking a highly skilled Staff Technical Program Manager (TPM) to join the R&amp;D Operations (R&amp;D Ops) team at Addepar. R&amp;D Ops serves as an internal shared services team for coordinating, supporting, and optimizing how teams work within the R&amp;D organization. The team’s mandate includes the following: <ul> <li>Operationalize standards for the efficient execution of Initiative management</li> <li>Streamline the process for how work gets into the R&amp;D Planning pipeline to lay the path for OKR fulfillment</li> <li>Provide guidance and governance on best practices for teams through standards and processes</li> <li>Surface R&amp;D data in analysis and reporting</li> <li>Administer configuration of systems operations utilized by the R&amp;D organization</li> </ul> This Staff TPM will play a critical role in leading large-scale, high-impact, cross-functional R&amp;D initiatives within our Product and Engineering teams. You will lead all aspects of programs and coordinate the work to be executed by the project team to ensure milestones are delivered and will surface and drive resolution to risks, issues, and blockers by clarifying assumptions. You will lead with a risk-based approach to initiative management by enabling R&amp;D teams to manage their own risks. You will provide analytical insight and foresight to help shape long-term strategy, and drive planning and prioritization for R&amp;D teams. You will work closely with senior leadership and key stakeholders to provide transparency, manage escalations, and drive business outcomes.Reasons to join our team: <ul> <li>A team culture that values ownership, transparency, collaboration, and creativity</li> <li>Opportunity to drive the highest impact initiatives in R&amp;D</li> <li>Define “how we program manage” at Addepar</li> </ul> Do you enjoy the ability to work and build your career in an exciting, fast-growing environment? If so, you’ll fit in with our open and inclusive culture that is disrupting the wealth management and financial services industry. Addepar takes a market-based approach to pay. A successful candidate’s starting pay will be determined based on the role, job-related skills, experience, qualifications, work location, and market conditions. The range displayed on each job posting reflects the minimum and maximum target base salary for roles in Colorado, California, and New York. The current range for this role is $136,000 - $213,000 (base salary) + bonus + equity + benefits. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Additionally, these ranges reflect the base salary only, and do not include bonus, equity, or benefits. <h4>What You’ll Do</h4> <ul> <li>Drive a portfolio of high-priority R&amp;D Initiatives, including the creation and management of detailed plans and artifacts</li> <li>Lead strategic and tactical weekly cross-functional technical delivery forums across Product, Engineering, Risk and other key stakeholders, as well as monthly Steering Committee forums (SteerCos) with senior leadership</li> <li>Develop strong partnerships with cross-functional teams to drive progress, facilitate collaboration, and remove obstacles</li> <li>Identify program risks and establish escalation process for facilitating “Return to Green” plan for initiatives that are off-track</li> <li>Flex technical expertise and emotional intelligence to align discussions to business outcomes; influence strategy and trade-off decisions to optimize impact and time-to-market</li> <li>Coordinate, design, and implement improvements to the quarterly R&amp;D-wide Planning process</li> <li>Establish program management standards and best practices, including systems and tools</li> <li>Create a collaborative environment that values transparency, learning, efficiency, and creativity</li> <li>Standardize JIRA use and operating metrics across teams to drive consistent telemetry, while building velocity measuring tools to track initiative and OKR progress</li> <li>Manage user permissions to R&amp;D Ops-managed systems</li> </ul> <h4>Who You Are</h4> <ul> <li>8+ years technical program management or similar relevant experience</li> <li>5+ years of successfully implementing and managing SaaS product development programs; experience in product management or engineering roles preferred</li> <li>Solid technical foundation with ability to understand and digest new technical concepts and technologies quickly</li> <li>Experience in practicing Agile, with the ability to adjust effectively based on current needs and team dynamics</li> <li>Strong experience with program management tools; proficiency in Jira required</li> <li>Strong influencing and negotiating skills at all levels</li> <li>Comfortable adjusting between the need to be tactical vs. strategic</li> <li>Expert in navigating through, and working with ambiguity by bringing structure to large/complex problems</li> <li>Organized and detail oriented; comfortable managing multiple initiatives and priorities in parallel</li> </ul> Our Values <ul> <li> Act Like an Owner - Think and operate with intention, purpose and care. Own outcomes. </li> <li> Build Together - Collaborate to unlock the best solutions. Deliver lasting value. </li> <li> Champion Our Clients - Exceed client expectations. Our clients’ success is our success. </li> <li> Drive Innovation - Be bold and unconstrained in problem solving. Transform the industry. </li> <li> Embrace Learning - Engage our community to broaden our perspective. Bring a growth mindset. </li> </ul> In addition to our core values, Addepar is proud to be an equal opportunity employer. We seek to bring together diverse ideas, experiences, skill sets, perspectives, backgrounds and identities to drive innovative solutions. We commit to promoting a welcoming environment where inclusion and belonging are held as a shared responsibility. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. PHISHING SCAM WARNING: Addepar is among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote “interviews,” and making fake job offers in order to collect personal and financial information from unsuspecting individuals. Please be aware that no job offers will be made from Addepar without a formal interview process. Additionally, Addepar will not ask you to purchase equipment or supplies as part of your onboarding process. If you have any questions, please reach out to <a href="#">TAinfo@addepar.com</a>.

Addepar

Staff Technical Program Manager

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: Cyber Incident Response and Management (CIRM) is part of the Global Information Security (GIS) Response and Recovery (R&amp;R) Global Team. The role of the Incident Manager is to coordinate the response and recovery activities from information security incidents. This includes collaboration with appropriate response partners, assisting with determining the root cause of incidents and working with stakeholders and responsible parties to contain the incident and remediate any identified control gaps or failures. An Incident Manager should escalate issues to management in a timely manner with appropriate information regarding severity, exposure, and action items. This role requires critical thinking and investigative mindset, coupled with effective written and verbal communication skills. Responsibilities: <ul> <li>Establish oversight of information security events and incidents and communicate analysis, containment and remediation efforts to all business partners.</li> <li>Incident response and recovery plans will be available to use and should be maintained by the team. Any issues that require management escalation will be expected to be completed in a timely manner including all appropriate information in relation to risk and action times.</li> <li>The Incident Manager will be expected to provide status updates and post-incident reports for executives and stakeholders in non-technical terms encompassing risk, impact, likelihood, containment and remediation activities and threat actors.</li> <li>Risk management including briefing and recommending actions to executive leadership within Global Information Security and other business partners on events and incidents</li> <li>The incident manager will be part of a global 24/7 rotation and there is a requirement to work 8-10 weekends per year on an on-call basis as a primary contact and 8-10 weekends as a secondary contact. There will also be a requirement to cover the majority of US holidays.</li> </ul> Required Skills: <ul> <li>2 + years of experience in an operations-focused Information Security role.</li> <li>Experienced in conducting analysis, investigation and containment of potential data breaches or cybersecurity incidents.</li> <li>Possess strong analytical, tactical and critical thinking ability, alongside investigative mindset.</li> <li>Ability to lead technical bridge lines to determine the root cause and execute effective containment solutions to cybersecurity incidents.</li> <li>Excellent verbal and written communication skills to effectively convey technical information to both technical and non-technical stakeholders, across all levels of a global Financial Institution.</li> <li>Proficient in writing detailed incident reports/summaries, response procedures, and post-incident analysis for reporting and improvement purposes.</li> <li>Ability to handle multiple competing priorities in a fast-paced environment.</li> <li>Familiarity with security vulnerabilities, exploits, malware and digital forensics as they relate to Incident Response.</li> <li>Demonstrated ability to identify and implement process improvements within the Incident Response framework to enhance efficiency and effectiveness.</li> <li>Security+ or equivalent certification required within 6 months of employment.</li> <li>Working Hours: 8:30 AM to 4:30 PM SGT (during Daylight Savings Time) or 9:00 AM to 5 PM SGT (during non-Daylight Savings Time); on-call rotation required (for certain weekends and other region’s public holidays)</li> </ul> Desired Skills: <ul> <li>Familiarity with NIST CSF, NIST IR Lifecycle, and NIST NICE.</li> <li>Familiarity with MITRE ATT&amp;CK and Cyber Kill Chain.</li> <li>Prior experience in technical roles tangentially related to Incident Response, such as Malware Analysis and Digital Forensics, is desirable.</li> <li>Advanced certifications related to Incident Response, such as Certified Information Systems Security Professional (CISSP), Certified Incident Handler (GCIH), or Certified Information Security Manager (CISM), are desirable.</li> <li>College Degree - (B.S, M.S.) in Digital Forensics, Computer Science, Information Security or a related field.</li> </ul>

140 IT Jobs in Wichita, KS, USA