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<h2 id="who-we-are">Who we are</h2> <h3 id="about-stripe">About Stripe</h3> Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. <h3 id="about-the-team">About the team</h3> We’re looking for an experienced data analyst to deepen our understanding around the economic impact Stripe is having globally. You will be part of a community of analysts and data scientists on the Go-to-Market Analytics team, and you will partner with Stripe’s Communications, Policy, and Marketing teams to build and protect Stripe’s brand and influence across the world. <h2 id="what-youll-do">What you’ll do</h2> Stripe has a unique view of the world, with real-time insight into changing trends, industries, and cross-border commerce. The Data Analyst, Communications &amp; Policy role will focus on constructing and analyzing data, built upon robust data pipelines and a strong data architecture, to demonstrate how Stripe enables broad and often surprising economic growth. This role will help tease out novel economic insights from Stripe data to tell stories about how pockets of the economy are evolving, and how Stripe is advancing economic opportunity and increasing the GDP of the internet. <h3 id="responsibilities">Responsibilities</h3> <ul> <li>Partner with the Communications, Policy and Marketing teams to imagine, scope, and lead research projects that bring to life different facets of Stripe’s economic impact </li> <li>Design, implement and maintain data pipelines and dashboards to generate insights from Stripe internal and external public data sources </li> <li>Define and monitor key economic impact metrics </li> <li>Go deep on understanding business drivers, user segments, cohorts and macroeconomic trends </li> <li>Prepare presentations, analyses and visualizations for internal and external executive audiences </li> <li>Partner closely with Communications, Policy, Marketing and Product teams to identify and analyze key trends and produce thought leadership pieces and campaign content leveraging Stripe data </li> <li>Collaborate with external vendors, academics, and think tanks to advance Stripe’s research agenda and advocacy positions </li> </ul> <h2 id="who-you-are">Who you are</h2> We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. <h3 id="minimum-requirements">Minimum requirements</h3> <ul> <li>5+ years of experience in analytical roles working with large datasets </li> <li>Bachelor’s degree in Statistics, Economics, Mathematics, Engineering, Sciences or a related quantitative field </li> <li>Proficiency in SQL and Python </li> <li>Experience building and maintaining data pipelines using a distributed data framework (e.g. Hadoop, Spark) </li> <li>Experience building self-serve dashboards or other scalable analytical tools for partner teams </li> <li>Strong knowledge of statistics </li> <li>Experience developing data-informed narratives and visualizations for external publication </li> <li>Demonstrated experience of and interest in the public discussion of economic trends (whether as a data scientist, writer, researcher, or in another capacity) </li> <li>Demonstrated ability to lead and deliver on multiple projects with a high attention to detail </li> <li>Outstanding written and verbal communication skills </li> </ul> <h3 id="preferred-qualifications">Preferred qualifications</h3> <ul> <li>Master’s degree in Statistics, Economics, Mathematics, Engineering, Sciences or a related quantitative field and/or experience in working on data analytics in the tech field </li> <li>Experience working with institutions that are respected by policymakers and the wider public for their economic insight </li> <li>Familiarity with survey design and analysis </li> </ul> This role is available either in an office or a remote location (typically, 35+ miles or 56+ km from a Stripe office). Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams. A remote location, in most cases, is defined as being 35 miles (56 kilometers) or more from one of our offices. While you would be welcome to come into the office for team/business meetings, on-sites, meet-ups, and events, our expectation is you would regularly work from home rather than a Stripe office. Stripe does not cover the cost of relocating to a remote location. We encourage you to apply for roles that match the location where you currently or plan to live. The annual US base salary range for this role is $146,900 - $220,300. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process. Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends. Office locations Toronto Remote locations Remote in United States Team Data &amp; Data Science Job type Full time <a href="#"> Apply for this role </a>

Stripe

Data Analyst, Communications & Policy

<h2 id="who-we-are">Who we are</h2> <h3 id="about-stripe">About Stripe</h3> Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. <h3 id="about-the-team">About the team</h3> The Solutions Architecture Team partners with our users to realize their full potential through the adoption of prescriptive solutions that drive their growth and success. We influence revenue growth across Stripe’s product portfolio, and collaborate with sales, support, product management, and Stripe’s executive team to provide the best experience to our most valued customers. <h2 id="what-youll-do">What you’ll do</h2> As a member of the team, the Solutions Architect will build highly consultative trusted relationships with c-level executives and technical decision makers in the customer’s organization to provide business and technical thought leadership, and become a trusted advisor in solving mission-critical business challenges. She/he will architect business models with them so they can drive new monetization opportunities and growth for both the user and Stripe. <h3 id="responsibilities">Responsibilities</h3> <ul> <li>Be a key member of a Stripe account team with deep involvement in defining the customer strategy </li> <li>Identify and close new complex opportunities, and accelerate solution adoption. Understand and align with the customer’s product and business roadmap and uncover opportunities for Stripe to accelerate their progress on that roadmap. </li> <li>Drive thought leadership and be a trusted advisor for key business and technical stakeholders including CIO, CTO, COO, CRO, CDO, Head of Product Engineering and Head of Payments. </li> <li>Work to deeply understand the customer’s business objectives, and then design and apply Stripe’s solutions to their challenges. Develop and articulate the end to end customer transformation journey and create future roadmaps and architectures with deep 3rd party integrations in play. </li> <li>Conduct business analysis and background research on customers, industries, and competitors with a view to support growth for the user's business. </li> <li>Lead strategy engagements with users to align to business priorities, design solutions and secure the technical win by performing in-depth customer discovery, evangelizing the proposed solutions through executive briefings, readouts, presentations, workshops and solution demos. </li> <li>Expand Stripe’s footprint within existing accounts to new global markets and business units by introducing new capabilities and local payment methods. </li> <li>Act as the “Voice of the Customer” to bring insights, trends and opportunities to the leadership, product and engineering teams from the forefront and prioritized for delivery. </li> <li>Participate in sales forecasting, Quarterly Business Reviews and account/territory planning to strategically and tactically align for success </li> <li>Approximately 25% travel is anticipated to help you connect in-person in a meaningful way with users and collaborate internally </li> </ul> <h2 id="who-you-are">Who you are</h2> You have achieved an experienced position as an enterprise architect, senior solution architect or principal solution engineer and have a successful track record advising enterprise-grade digital native / SAAS / Platform / Marketplace companies, focused on identifying business priorities, formulating technology strategies and designing an end-to-end business solution. You possess deep technical acumen, high interpersonal and leadership skills, and have demonstrated the ability to become a trusted advisor to senior executives and facilitate customer success along the entire customer journey. Strategic and creative thinker who can proactively identify challenges, take ownership, and maintain a positive approach when facing difficult obstacles. We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. <h3 id="minimum-requirements">Minimum requirements</h3> <ul> <li>7+ years of experience in a similar customer-facing engineering role such as solution consultant, solutions architect, sales engineer, for a global software enterprise. </li> <li>Experience in the payments/ billing / invoicing / issuing / banking / Fintech space </li> <li>Executive engagement skills and presence, with an ability to establish strong relationships with key decision makers and build credibility at all levels. </li> <li>Effective group-facilitation skills and confidence in proposing and leading customer meetings to gain strategic footing and pursue opportunities. </li> <li>Thorough understanding of the software development lifecycle and API architectures. A background in writing code in any of Stripe’s primary deployment languages (Ruby, Python, JavaScript, Java, Go, etc.) is a plus. </li> <li>Outstanding spoken and written communication skills, presentation skills, and confident in explaining complex concepts to both technical and non-technical audiences. </li> <li>Ability to operate independently in a highly ambiguous and fast-paced environment </li> <li>Passion to take on ownership and drive change in a constantly evolving environment. </li> <li>Superior verbal and written communication skills in English </li> <li>Ability to travel per business needs </li> </ul> <h3 id="preferred-requirements">Preferred requirements</h3> <ul> <li>Prior experience in consulting </li> <li>Experience at a growth stage internet/software company </li> </ul> This role is available either in an office or a remote location (typically, 35+ miles or 56+ km from a Stripe office). Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams. A remote location, in most cases, is defined as being 35 miles (56 kilometers) or more from one of our offices. While you would be welcome to come into the office for team/business meetings, on-sites, meet-ups, and events, our expectation is you would regularly work from home rather than a Stripe office. Stripe does not cover the cost of relocating to a remote location. We encourage you to apply for roles that match the location where you currently or plan to live. The annual US base salary range for this role is $175,200 - $262,800. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process. Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends. Office locations Chicago Remote locations Remote in United States Team Solutions Architect Job type Full time <a href="#">Apply for this role </a>

Solutions Architect, Enterprise

<h2 id="who-we-are">Who we are</h2> <h3 id="about-stripe">About Stripe</h3> Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. <h3 id="about-the-team">About the team</h3> The GTM Operations team is responsible for overall productivity and effectiveness of the sales organization, partnering closely with the sales team and teams across Stripe to drive initiatives. Our team provides strategic &amp; operational partnership to sales leaders, sellers, and cross-functional business partners. The Strategy &amp; Sales Operations role functions across three pillars: <ul> <li>Strategy and planning </li> <li>Sales Operations </li> <li>Analytics and Insights </li> </ul> Within the GTM Strategy &amp; Sales Operations (SSO) organization, our globally scoped team members are focused on driving high-value updates and outcomes across business operations, insights, process, and tooling. We facilitate incremental Stripe productivity improvements to help the GTM organization deliver key business objectives and revenue results. We are a global team with resources in the Americas, Europe and Asia Pacific. <h2 id="what-youll-do">What you’ll do</h2> <h3 id="responsibilities">Responsibilities</h3> <ul> <li> Conduct analytics, generate insights, and present finding on performance <ul> <li>Collaborate with Regional Sales Development teams to identify, analyze, and report on key sales performance metrics such as revenue, conversion rates, win rates, pipeline coverage </li> <li>Collaborate with cross-functional teams, such as marketing and finance, to gather and integrate relevant data for comprehensive sales reporting and analysis </li> <li>Provide regular reports and presentations to Sales Development leadership and other stakeholders within the broader Marketing org, communicating the analysis of sales data and recommending actions to drive sales growth </li> </ul> </li> <li> Enhance and scale Sales Development Annual Planning and Target Management process <ul> <li>Define and refine the sales targets setting process, working closely with sales leadership and finance teams to ensure targets are ambitious yet realistic </li> <li>Monitor and evaluate sales performance against targets, highlighting areas of concern, and proactively identify strategies to address performance gaps </li> </ul> </li> <li> Drive Sales Development and Vendor infrastructure enhancements for automation, scale, and faster distribution <ul> <li>Develop, implement, and maintain robust sales dashboards that provide actionable insights to sales leadership and enable data-driven decision making </li> <li>Conduct regular data audits to ensure accuracy and completeness of sales data, and identify and rectify any discrepancies or inconsistencies </li> </ul> </li> <li> Be Trusted Advisor to Regional Sales Development Leadership <ul> <li>Support Regional Sales Development and Vendor Leadership with prep for MBRs/ QBRs and other strategic forums </li> <li>Analyze sales trends and patterns to identify opportunities for improvement and make recommendations for sales process optimizations </li> </ul> </li> </ul> <h2 id="who-you-are">Who you are</h2> We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. <h3 id="minimum-requirements">Minimum requirements</h3> <ul> <li>Minimum of 6+ years of experience in sales operations, business analytics, or a similar role </li> <li>Excellent knowledge of sales metrics, targets setting process, and creation of sales dashboards </li> <li>Proven experience in data analysis and statistical modeling, using tools such as Excel, SQL, and CRM systems </li> <li>Strong analytical and problem-solving skills, with the ability to translate complex data into meaningful insights </li> <li>Experience in a fast-paced environment, with a “roll-up your sleeves” mentality </li> <li>Exceptional attention to detail and accuracy in data management and reporting </li> <li>Proficiency in SQL and other data visualization tools such as Tableau, Power BI, or similar tools </li> </ul> <h3 id="preferred-qualifications">Preferred qualifications</h3> <ul> <li>Prior experience at a growth stage Internet/software company </li> <li>Prior experience in the payments industry </li> <li>Prior experience in consulting </li> <li>Bachelor's degree in Business Administration, Finance, or a related field </li> </ul> This role is available either in an office or a remote location (typically, 35+ miles or 56+ km from a Stripe office). Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams. A remote location, in most cases, is defined as being 35 miles (56 kilometers) or more from one of our offices. While you would be welcome to come into the office for team/business meetings, on-sites, meet-ups, and events, our expectation is you would regularly work from home rather than a Stripe office. Stripe does not cover the cost of relocating to a remote location. We encourage you to apply for roles that match the location where you currently or plan to live. The annual US base salary range for this role is $140,700 - $211,100. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process. Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends. Office locations Chicago Remote locations Remote in United States Team Revenue Operations Job type Full time <a href="#"> Apply for this role </a>

Sales Operations Analyst

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to<a href="https://customers.twilio.com/" target="_blank"> hundreds of thousands of businesses </a>and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to <a href="https://www.twilio.com/en-us/blog/open-work" target="_blank">remote-first work</a>, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. See yourself at Twilio Join the team a Twilio’s next Technical Revenue Accounting Manager. About the job In this individual contributor role, you’ll be a key player in ensuring our revenue recognition is ASC 606-compliant and operationally scalable. You will assess and document revenue conclusions for complex multi-element arrangements, support month-end close, and drive cross-functional alignment across Sales, Legal, FP&amp;A, and systems teams. The successful candidate will be someone who thrives on solving nuanced technical issues in a practical way, excels at cross-functional collaboration, and loves building scalable processes in a rapidly evolving, high volume environment. Responsibilities In this role, you’ll: <ul> <li>Research and prepare technical accounting assessments of complex customer contracts, including multi-element arrangements, usage-based pricing, variable consideration, and customer incentives.</li> <li>Partner cross-functionally with Sales, Legal and FP&amp;A as needed, on specific contract reviews and overarching commercial strategies to ensure revenue recognition is in compliance with ASC 606.</li> <li>Lead alignment with operational accounting in the use of revenue tools for the implementation of new customer contracts, modifications, and the periodic review of assumptions used to establish revenue recognition in compliance with ASC 606.</li> <li>Support the monthly revenue close process, including reviewing journal entries, reconciliations, and investigating anomalies in revenue recognition.</li> <li>Own SOX controls, audit deliverables and SEC reporting related to revenue recognition and disclosures.</li> <li>Maintain the process for determining and updating Stand-Alone Selling Pricing (SSPs), including periodic refreshes, quantitative analysis, and documentation in compliance with ASC 606.</li> <li>Help maintain revenue accounting policies, including memos,position papers that evolve with the business and educate teams on the principles and requirements.</li> <li>Collaborate with systems and business partners to design and enhance revenue automation tools ensuring accurate system configuration and accounting logic.</li> <li>Lead revenue accounting for new product launches and GTM initiatives ensuring scalability of the end-to-end processes.</li> <li>Become an expert and an end-to-end owner in your areas of responsibility, be a holistic forward thinker, strengthen big picture vision, drive improvements, lead change.</li> <li>Support special projects and company wide-initiatives as needed, leveraging technical expertise to drive successful outcomes.</li> </ul> Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: <ul> <li>Bachelor’s Degree in Accounting or related field</li> <li>6+ years of progressive experience with a focus in technical accounting within a public accounting firm and a large fast-paced corporate environment</li> <li>In-depth technical knowledge of ASC 606 and US GAAP with hands-on experience accounting for SaaS and usage-based revenue models</li> <li>Proficiency designing internal controls based on thorough grasp of the fact pattern and applicable risks. </li> <li>Strong analytical and problem solving skills with the ability to interpret and apply accounting standards to complex real-world scenarios </li> <li>Excellent communication skills, both written and verbal, with the ability to explain complex accounting concepts to non-financial stakeholders </li> <li>Ability to influence and build effective working relationships with all levels of the organization</li> <li>A diligent self-starter, with intense curiosity, and a proven ability to take initiative and be proactive in addressing complex issues. Ability to cut through the noise to identify the core components of a problem, and then drive towards a pragmatic, scalable, and optimized outcome</li> <li>High attention to detail, a curious mind, and a commitment to accuracy and integrity in financial reporting</li> </ul> Desired: <ul> <li>CPA or equivalent certification</li> <li>5+ years of Big 4 public accounting experience</li> <li>Experience in revenue accounting at either high-growth technology startups or well-established companies</li> <li>Experience with Oracle RMCS and Zuora Revenue</li> </ul> Location This role will be remote,but is not eligible to be hired in CA, CT, NJ, NY, PA, WA. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 15% travel is anticipated to help you connect in-person in a meaningful way. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation *Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows: <ul> <li>Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $104,300.00-$130,300.00 .</li> <li>Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $110,400.00-$137,900.00.</li> <li>Based in the San Francisco Bay area, California: $122,600.00-$153,200.00..</li> <li>This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.</li> </ul> The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Applications for this role are intended to be accepted until June 5th 2025 but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call <a href="https://www.twilio.com/company/values" target="_blank">Twilio Magic</a>. Additionally, we empower employees to build <a href="https://twilio.org/support-and-resources/impact-fund" target="_blank">positive change in their communities</a> by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, <a href="https://www.twilio.com/company/jobs#open-positions" target="_blank">please consider other open positions</a>. Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law. Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at <a href="#">accommodations@twilio.com</a>.

Twilio

Technical Revenue Accounting Manager

Ready to be pushed beyond what you think you’re capable of? At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system. To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems. Our <a href="https://www.coinbase.com/mission" target="_blank">work culture</a> is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be. While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported. We are seeking a Product Manager to lead and enhance our HR Technology stack within the Future of Work domain. This is a product-minded role, ideal for someone who can lead custom builds or evaluate third-party solutions, and drive outcomes from strategy to implementation.This role requires a keen interest in various technology consulting practices, including user experience design, process modeling, requirements gathering, visual design, systems support, and agile methodology adoption from the outset. Our portfolio includes ambitious projects involving world-class implementations with leading cloud software solutions and custom software builds. The ideal candidate will have extensive experience in Technology Consulting within fast-paced environments, demonstrating a strong history of making strategic buy vs. build decisions. The Product Manager will report directly to the Head of HR Technology. What you’ll be doing (ie. job duties): <ul> <li>Manage a portfolio of HR technology products, prioritizing the backlog and roadmap to deliver effective and efficient solutions.</li> <li>Foster strong relationships and collaborate with key stakeholders to design and implement the technology stack.</li> <li>Evaluate new enhancements and technology solutions, driving strategic buy vs. build decisions to optimize technology consulting practices.</li> <li>Intake new requests, assess their impact on the organization, and prioritize them accordingly to ensure alignment with business goals.</li> <li>Balance the needs for both functional and non-functional requirements in technology solutions.</li> <li>Model user experiences, business processes, system interactions, and data architecture to enhance technology effectiveness.</li> <li>Automate capabilities and processes, ensuring simplified and intuitive user experiences within Workday and other HR systems.</li> <li>Work closely with various HR Centers of Excellence (COEs) and Engineering teams to understand and document requirements for custom software development.</li> <li>Lead or support technology solutions that enhance the employee workplace experience - such as team travel, offsites, hoteling, and in-office coordination.</li> <li>Apply strong product judgment to prioritize trade-offs, align technical decisions with business goals, and ensure long-term scalability.</li> <li>Manage vendor relationships, including vendor onboarding, privacy reviews, security reviews, and audits.</li> <li>Provide system support and configuration updates within leading cloud technologies.</li> <li>Monitor system metrics and ensure adherence to system support Service Level Agreements (SLAs).</li> <li>Collaborate with the HR Analytics team to deliver actionable metrics and insights.</li> <li>Contribute to Quarterly Operational reviews, providing valuable input and insights.</li> </ul> What we look for in you (ie. job requirements): <ul> <li>5+ years of experience in HR technology, demonstrating successful influencing skills at the Director level.</li> <li>Proven experience with global HR platforms with a focus in Workday</li> <li>AI-native mindset with a track record of using emerging tools to drive efficiency, insights, and user experience.</li> <li>Excellent communication skills and ability to coordinate technical resources effectively.</li> <li>Hands-on experience with Agile methodologies, including breaking down epics into user stories.</li> <li>Collaborate with IT teams to drive integration initiatives, ensuring seamless data flow and interoperability between Workday and other HR systems.</li> <li>Develop and oversee user acceptance testing (UAT) processes to ensure high-quality implementations and system enhancements.</li> <li>Establish and track success metrics to measure the effectiveness and impact of HR technology solutions.</li> <li>Recent hands-on experience with administration, configuration, and systems support.</li> <li>Proven ability to create order out of chaos with minimal oversight.</li> <li>Strong vendor management skills.</li> <li>Working knowledge of Jira.</li> <li>Expert proficiency in Google Docs, Google Slides, Google Sheets, and Wikis.</li> </ul> Nice to haves: <ul> <li>Technical experience Integrating across multiple platforms</li> <li>Custom built application Product management experience</li> <li>Leveraging AI for HR specific use cases</li> <li>Experience delivering HR chatbots and workplace experience technology to streamline support and elevate the employee journey</li> <li>PMP or other project management certifications</li> </ul> P70987 Pay Transparency Notice: Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include target bonus + target equity + benefits (including medical, dental, vision and 401(k)). Pay Range: $140,080—$164,800 USD Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. <h3>Commitment to Equal Opportunity</h3> Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Know Your Rights notice <a href="https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf" target="_blank">here</a>. Additionally, Coinbase participates in the <a href="https://static-assets.coinbase.com/e-verify.pdf" target="_blank">E-Verify program</a> in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site <a href="https://chrome.google.com/webstore/detail/chromevox/kgejglhpjiefppelpmljglcjbhoiplfn" target="_blank">click here to download</a> a free compatible screen reader <a href="http://www.chromevox.com/tutorial/" target="_blank">(free step by step tutorial can be found here)</a>. <h3>Global Data Privacy Notice for Job Candidates and Applicants</h3> Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available <a href="https://www.coinbase.com/legal/applicant_privacy_notice" target="_blank">here</a>. By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined <a href="https://www.coinbase.com/legal/application-arbitration-agreement" target="_blank">here.</a>

Coinbase

Product Manager II, HR Technology

R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. The Integration Analyst II will be the lead technical resource assigned to R1’s Technology implementations responsible for designing integration patterns, building, and testing interfaces and enabling the exchange of data between the R1 suite of products. This associate will build common, bi-directional, real-time interfaces utilizing Lyniate’s (Orion) Rhapsody interface engine; the interface design and builds will support both standard and customized end user workflows to enable R1’s Technology solution. Additionally, the Integration Analyst will lead all functional integration testing and issue resolution to ensure the underlying integrations work as designed. Beyond the tactical execution of data exchange tasks, this associate will be responsible for prioritizing work, meeting project timelines and communicating status to project managers, business owners, and customer partners across multiple (simultaneous) implementation projects. Finally, this associate will play a critical role in the delivery of R1 Technology Solution by advising and supporting R1 technical resources during the project’s lifecycle through strong collaboration and problem-solving efforts.Here’s what you will experience working as an Integration Analyst II:<ul> <li>Lead technical role on the R1 Patient Experience deployments responsible for designing the integration patterns and establishing, configuring, and testing the interfaces to support the data exchange requirements between R1 and its customers.</li> <li>Conducts integration design and technical data mapping sessions to enable project teams to appropriately scope, plan and execute projects on schedule.</li> <li>Responsible for building and coding common integration pathways on R1’s interface engine (Rhapsody) to enable real-time interface data exchange.</li> <li>Build bulk load interfaces and perform minor interface changes to existing interfaces.</li> <li>Collaborates with business stakeholders to ensure interface designs meet business workflow objectives.</li> <li>Advises and consults R1 Customers on integration methods/data exchange methods to support R1’s data requirements and leads the charge to creatively problem solve data exchange/interface related issues.</li> <li>Leads functional, regression and unit level interface testing and actively troubleshoots and resolves issues to enable R1’s Patient Experience Solution.</li> <li>Submits and executes all interface changes in compliance with R1’s Integration QA Process &amp; performs the appropriate QA checks to support the integration between R1 and its customers.</li> <li>Serves as a key project resource on simultaneous projects and manages on-time and accurate delivery of real time interfaces and data loads.</li> <li>Communicates regularly weekly updates to the R1 project manager and stakeholders; specifically, responsible for communicating integration related issues, concerns, and risks to the project.</li> <li>Participates enthusiastically in company training and actively seeks to understand the challenges and needs in the health care industry, particularly in the patient access arena.</li> <li>Maintains accurate client and non-client time reporting in Salesforce.</li> <li>Manage interface error messages during projects, including the identification of errors and resolution throughout the project; also includes training the client on the management of the messages such that upon Go Live, the ICE error log is clean, and the client understands how to manage going forward.</li> <li>Maintains client’s project specific technical mapping specifications and ensures those specifications are updated and accessible by R1 in Confluence/Salesforce systems.</li> </ul>Required Skills: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ul> <li>Experience utilizing Rhapsody Interface Engine or other equivalent interface engine software.</li> <li>Strong knowledge of data and data extract solutions; basic coding in JavaScript, C++, SQL queries or equivalent.</li> <li>Basic knowledge of healthcare data exchange, including HL7, FHIR/API, X12, flat files, XML. </li> <li>Exhibits strong oral and written communication by speaking and writing clearly and persuasively in positive or negative situations, listens to understand and gets clarification, demonstrates group presentation skills, participates in meetings, delivers clear and concise training, edits written work for spelling and grammar, varies writing style to meet needs and presents numerical data effectively.</li> <li>Strong interpersonal skills through problem-solving, resolving conflict, maintains confidentiality, and has an innate ability to think outside the box to implement fit-for-purpose solutions. Collaborates well in group problem solving situations and is willing to test new concepts.</li> <li>Must be willing to work on-call a week at a time several times a year.</li> <li>Must be willing to work after hours to support client go lives as needed.</li> <li>Ability to flex across multiple projects and programs simultaneously.</li> <li>Ability to execute complex interface projects with minimal guidance of a team lead or experienced analyst.</li> <li>A track record of organizing, managing, and driving implementation issue resolution and optimization to completion.</li> <li>Demonstrates acute attention to detail and is willing to challenge the status quo to drive continuous improvement.</li> <li>Ability to identify improvement initiatives with internal and external clients. </li> <li>Ability to work and contribute to an innovative environment, with a team and independently.</li> <li>Ability to flex across multiple projects and programs simultaneously.</li> <li>Exhibits objectivity and openness to others' views.</li> <li>Gives and welcomes constructive feedback.</li> <li>Contributes to building a positive team spirit.</li> <li>Puts the team’s success above own interests.</li> <li>Builds morale and group commitments to goals and objectives.</li> </ul> Preferred Qualifications:<ul> <li>Orion Rhapsody Associate level certification or equivalent education completed.</li> <li>Basic workflow knowledge across technology stack.</li> <li>Ability to troubleshoot and resolve client integration issues through knowledge of business workflows and Rhapsody data flows.</li> </ul>For this US-based position, the base pay range is $51,700.00 - $95,429.25 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.This job is eligible to participate in our annual bonus plan at a target of 5.00%The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career. Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a <a href="http://go.r1rcm.com/benefits" target="_blank">competitive benefits package.</a>R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights <a href="https://f.hubspotusercontent20.net/hubfs/4941928/California%20Consent%20Notice.pdf" target="_blank">California Consent </a>To learn more, visit: <a href="https://R1RCM.com" target="_blank">R1RCM.com</a>Visit us on <a href="https://www.facebook.com/R1RCM" target="_blank">Facebook</a>

R1 RCM

Integration Analyst II

Ready to be pushed beyond what you think you’re capable of? At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system. To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems. Our <a href="https://www.coinbase.com/mission" target="_blank">work culture</a> is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be. As a key member of Coinbase’s Finance team, the Strategic Sourcing Manager plays a critical role in optimizing vendor relationships, managing multimillion-dollar contracts, and driving financial risk mitigation strategies that support Coinbase’s mission. This role demands a high level of expertise in strategic sourcing, vendor management, and data-driven decision-making, while embodying Coinbase’s values: Act Like an Owner, Clear Communication, Customer Focus, Efficient Execution, Continuous Learning, and Positive Energy. This position entails managing highly complex sourcing challenges and driving significant impact across the company. With discretion and autonomy, you will lead sourcing strategies, influence policies, and manage multimillion-dollar vendor relationships. You are expected to leverage deep technical knowledge, advanced communication, and cross-functional leadership skills to shape Coinbase’s sourcing decisions and strategic direction. What you’ll be doing (ie. job duties): <ul> <li> Strategic Leadership: Act as a trusted advisor to internal teams and a primary external-facing representative for vendor communications and negotiations.</li> <li> Advanced Negotiations: Lead contract negotiations for new and existing suppliers, partnering with Legal and business stakeholders to secure favorable terms.</li> <li> Risk Mitigation: Develop and deploy sourcing strategies that reduce financial, legal, and operational risks, and ensure compliance with company policies.</li> <li> Spend Management: Execute and oversee spend management projects, with goals to optimize savings, enhance process efficiency, consolidate suppliers, and improve transparency and control.</li> <li> Complex Analysis: Conduct market research, RFx strategy development, supplier evaluations, and detailed cost modeling to drive award recommendations and sourcing strategies.</li> <li> Stakeholder Communication: Clearly communicate sourcing decisions and their impact to leadership while aligning cross-functional teams on project objectives.</li> <li> Continuous Improvement: Drive adoption of best-in-class sourcing practices and foster innovation through cutting-edge tools and technologies.</li> </ul> What we look for in you (ie. job requirements): <ul> <li> Education &amp; Background: <ul> <li>BA/BS in Business, Economics, Accounting, Engineering, or related fields is required; MBA or advanced degree is highly preferred.</li> <li>7+ years of experience in strategic sourcing or procurement, preferably in high-growth, fast-paced industries.</li> </ul> </li> <li> Skills &amp; Expertise: <ul> <li>Proven ability to manage and negotiate multimillion-dollar contracts and vendor relationships.</li> <li>Strong quantitative and qualitative analytical skills with demonstrated ability to drive creative problem-solving and impactful decision-making.</li> <li>Experience leading large-scale projects with cross-functional teams.</li> <li>Expertise in spend management tools and mitigation frameworks.</li> <li>Excellent attention to detail and the ability to prioritize multiple responsibilities effectively.</li> </ul> </li> <li> Leadership &amp; Communication: <ul> <li>Advanced negotiation skills with the ability to influence and align cross-functional teams at all levels of the organization.</li> <li>Exceptional verbal and written communication skills, with expertise in delivering clear, concise recommendations to leadership teams.</li> </ul> </li> <li> Cultural Fit: <ul> <li>Passionate about Coinbase’s mission and the future of digital currencies.</li> <li>Demonstrated alignment with Coinbase’s values of ownership, efficient execution, customer focus, and continuous learning.</li> </ul> </li> </ul> Nice to haves: <ul> <li>Paralegal certification or formal contract law training.</li> <li>Familiarity with sourcing and spend management technologies.</li> <li>Actively engaged in the crypto space or a Coinbase user.</li> </ul> Job #: P70679 Pay Transparency Notice: Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include target bonus + target equity + benefits (including medical, dental, vision and 401(k)). Pay Range: $148,835—$175,100 USD Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. <h3>Commitment to Equal Opportunity</h3> Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Know Your Rights notice <a href="https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf" target="_blank">here</a>. Additionally, Coinbase participates in the <a href="https://static-assets.coinbase.com/e-verify.pdf" target="_blank">E-Verify program</a> in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site <a href="https://chrome.google.com/webstore/detail/chromevox/kgejglhpjiefppelpmljglcjbhoiplfn" target="_blank">click here to download</a> a free compatible screen reader <a href="http://www.chromevox.com/tutorial/" target="_blank">(free step by step tutorial can be found here)</a>. <h3>Global Data Privacy Notice for Job Candidates and Applicants</h3> Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available <a href="https://www.coinbase.com/legal/applicant_privacy_notice" target="_blank">here</a>. By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined <a href="https://www.coinbase.com/legal/application-arbitration-agreement" target="_blank">here.</a>

Strategic Sourcing Manager - Technology

SUMMARY Application Analyst III is a senior technical position that is responsible for maintaining, supporting, and upgrading existing systems and applications. This individual will apply proven communication skills, problem-solving skills, and knowledge of best practices to guide the team on the operations, testing, and deployment of mission-critical information and software systems. The Application Analyst will provide production support and operational activities necessary to maintain the applications that support the business. This position is responsible for ensuring that the applications and all necessary interfaces operate according to defined requirements and service level agreements. This role works closely with respective application teams, business groups, vendors, and other IT support groups. This role leverages the individual’s technical knowledge and analytical skills to support the delivery and ongoing operations of IT projects and initiatives into the operating environment. This position can be based remotely within the US and requires 5% travel. ESSENTIAL DUTIES AND RESPONSIBILITIES:<ul> <li>Provides excellent service and technical support to customers across multiple departments in support of specified applications.</li> <li>Conducts routine monitoring, administration, and continual improvement of application within the production environment while providing high level technical support to customers. </li> <li>Responds to production issues by reporting, logging, escalating, and tracking issues through resolution in ticketing system and functions as technical escalation resource to Help Desk.</li> <li>Analyzes and troubleshoots applications and interfaces to ensure problems do not recur and root cause is identified.</li> <li>Generates various reports by querying application databases when requested. </li> <li>Facilitates and/or participates in monthly maintenance activities as they relate to production applications.</li> <li>Controls and monitors user access to applications. </li> <li>Develops and maintains system and application documentation required to support and maintain applications and their production schedules. </li> <li>Ensures data integrity of systems and proactively monitors applications and corresponding interfaces for issue indicators or production impacts. </li> <li>Functions as a technical subject matter (SME) for support of applications in production environment and act as a technical resource in organizational projects.</li> <li>Provides testing of applications, upgrades, and patches prior to introduction to production environment.</li> <li>Interfaces with third party service providers to coordinate maintenance, upgrade schedules, or to initiate/follow-up on tickets relevant to their services. </li> <li>Analyzes processes, recommends process improvement, and writes formal documentation.</li> <li>Supports various areas of the environment by automating processes, troubleshooting problems with internal departments, and configuring and maintaining software platforms. </li> <li>Participates and can lead team meetings, provide status reports, exception reports, prioritization of business requests, and definition of any new requirements or enhancement requests. </li> <li>Provides training on production issues and new application functionality to team members and customers as needed. </li> <li>Other duties as assigned by management.</li> </ul> MINIMUM REQUIREMENTS:<ul> <li>Bachelor’s degree in Computer Science, Computer Engineering, Information Technology or similar field or equivalent work experience.</li> <li>6+ years’ related work experience.</li> <li>Ability to work independently as well as in a fast paced, team-oriented environment.</li> <li>Must have excellent interpersonal, communication and listening skills.</li> <li>Ability to execute and resolve multiple project deliverables and problems.</li> <li>Well organized.</li> <li>Strong analytical, assessment and problem-solving skills.</li> <li>Must be detail-oriented and can work proactively and effectively on multiple tickets with minimal supervision. </li> <li>Familiarity with a wide variety of technologies including SQL Server, SQL coding, Windows server, data integration, integrating APIs (REST/SOAP) to support data synchronization, web development technologies (HTML, CSS, JavaScript, XML, Drupal CMS), SOA, etc.</li> <li>Develop and maintain automated scripts (using PowerShell, Python, or Bash)</li> <li>Build and support automation pipelines for ETL processes, data cleansing, and nightly import/export</li> <li>Understands SDLC process / ITIL / COBIT best practices.</li> <li>Demonstrated knowledge with relational database systems, networking, and Internet technologies as it pertains to an application in production.</li> <li>Understanding of requirements for support in SaaS environments.</li> <li>Ability to automate operational procedures via a variety of shell scripting languages.</li> <li>Proficient with systems, applications, and database monitoring tools and techniques.</li> <li>Proficient with scheduling, starting/stopping, and restarting application processes.</li> <li>Ability to handle conflict resolution and priority issues with customers.</li> <li>Experience working with all levels of the organization and with technical and non-technical users.</li> <li> Active support of HFHI Values:<ul> <li>Humility – We are part of something bigger than ourselves.</li> <li>Courage – We do what’s right, even when it is difficult or unpopular.</li> <li>Accountability – We take personal responsibility for Habitat’s mission.</li> </ul> </li> <li>Safeguarding: HFHI requires that all employees take seriously their ethical responsibilities to safeguarding our intended beneficiaries, their communities, and all those with whom we work. Managers at all levels have responsibilities to support and develop systems that create and maintain an environment that prevents harassment, sexual exploitation and abuse, safeguards the rights of beneficiaries and community members (especially children), and promotes the implementation of Habitat for Humanity’s code of conduct.</li> </ul> PREFERRED – IN ADDITION TO MINIMUM:<ul> <li>Experience with CRM Systems such as Blackbaud CRM, Luminate Online and Marketing Data Systems such as Merkle and RedPoint.</li> <li>Some application and web developmental familiarity or experience. (ASP.NET, Web Services, XML, and SOA).</li> <li>Experience with JIRA ticketing system.</li> <li>Knowledge and experience with Skilled Agile Framework (SAFe) and continuous improvement methodology such as LEAN Six Sigma.</li> </ul> The actual salary offered for this role will be based on a variety of factors, including location, internal equity and the candidate’s qualifications and professional experience. HFHI offers a competitive, comprehensive benefits package that varies by country and typically includes vacation leave, sick leave, personal days, health insurance options, retirement plan contributions and life insurance. For work locations in the US, the hiring range for this position is $86,700 to $102,000. #LI-RM1 #LI-Remote

Terwilliger Centre for Innovation in Shelter

Application Analyst III

CompanyCox Automotive - USAJob Family GroupCustomer Care GroupJob ProfileTechnical Customer Care Specialist IManagement LevelIndividual Contributor Flexible Work Option Can work remotely anywhere in the specified countryTravel %NoWork ShiftDayCompensationHourly base pay rate is $16.15 - $24.23/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.Job DescriptionThis is a fully remote position-must be able to work any shift during business hours, currently Monday - Saturday, 7AM - 7PM central time zone (hours subject to change to meet business needs). Currently, 10am-7pm Central is needed. Key Responsibilities <ul> <li>The Customer Care Specialist will be responsible for routine customer questions relating to product usage, as well as technical support issues relating to the Dealertrack family of products</li> <li>Handle routine customer questions relating to product usage, as well as technical support issues</li> <li>Maintains expert-level knowledge of Dealertrack Solutions and Products</li> <li>Develops and maintains strong technical expertise in Dealertrack products and those devices and platforms upon which the products function</li> <li>Accurately logs all customer information in the CRM customer ticketing system</li> <li>Adhere to corporate objectives for ticket processing and associated support service level agreements for response time and ticket closure</li> <li>Follow-up skills</li> <li>Ability to handle and respond to multiple open issues</li> <li>Able to work independently with little direction and multi-task and handle various tickets at once while being extremely productive and timely</li> <li>Ability to work required shifts both independently and within a team organization</li> <li>Facilitate communication from Support Team to other departments as needed to complete Cases</li> </ul>Qualifications Minimum:<ul> <li>High School Diploma/GED</li> <li>Generally, less than 2 years of experience</li> <li>Must be flexible to work any shift during business hours, currently Monday - Saturday, 7AM - 7PM central time zone (hours subject to change to meet business needs)</li> <li>Hours are extended and varied must have the ability to accommodate a flexible schedule and work overtime as needed</li> <li> Follow-up/follow-through skills required</li> <li>Ability to handle and respond to multiple open issues</li> <li>Able to work independently with little direction and multi-task and handle various tickets at once while being extremely productive and timely</li> <li>Customer-oriented background</li> <li>Knowledge of various computer applications including experience with business support applications such as MS Office (Word, PowerPoint, and Excel) required</li> <li>Excellent oral and written communication skills</li> <li>Experience working in a team environment and assisting others as applicable</li> <li>Requires attention to detail and the ability to adapt to change</li> <li>Ability to type 40+ WPM</li> </ul>Preferred:<ul> <li>Associate's degree or Technical Certification or equivalent work experience</li> <li>Technical background preferred </li> </ul>Drug TestingTo be employed in this role, you’ll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.BenefitsEmployees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells – or simply uses – cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. <h3> </h3>Application Deadline: 06/12/2025

Cox Communications

Technical Customer Care Specialist I

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to<a href="https://customers.twilio.com/" target="_blank"> hundreds of thousands of businesses </a>and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to <a href="https://www.twilio.com/en-us/blog/open-work" target="_blank">remote-first work</a>, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. See yourself at Twilio Join the team as Twilio’s next Senior Architect - Phone Numbers and Compliance About the job Twilio seeks a visionary leader to guide the development of key systems within Phone Numbers and Compliance areas of our product portfolio. This role will drive strategic initiatives, ensuring our products are robust, scalable, and aligned with Twilio’s commitment to innovation and customer trust. As a senior leader, you will shape the future of our architecture, influence cross-functional teams, and set the standard for excellence across multiple engineering teams.Responsibilities In this role, you will: <ul> <li>Define and drive the strategic vision for Twilio’s architecture, ensuring alignment with business goals and industry best practices.</li> <li>Lead and mentor a team of high-performing architects and engineers, fostering a culture of innovation, collaboration, and continuous improvement.</li> <li>Ensure world-class reliability, scalability, and security for all the products we build.</li> <li>Mentor other architects and engineers on the team throughout their journey.</li> <li>Influence and guide architectural and product decisions, balancing long-term vision with immediate business needs</li> <li>Represent Twilio as a thought leader in the industry, contributing to forums, conferences, and partnerships.</li> </ul> Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: <ul> <li>15–20 years of relevant industry experience, including 5+ years in senior architecture roles</li> <li>Extensive leadership experience in scalable architecture, including a proven track record of leading large, cross-functional engineering teams.</li> <li>Demonstrated ability to set technical direction and lead organizations through complex architectural transformations.</li> <li>Experience designing scalable and resilient enterprise-grade platforms and applications</li> <li>A recognized thought leader with a demonstrated ability to set strategic direction and execute with a bias for action.</li> <li>Skilled at balancing long-term strategies with short-term business priorities, enabling pragmatic and sustainable solutions.</li> <li>Proven ability to design scalable, secure, and fault-tolerant systems iteratively and evolutionarily.</li> <li>Strong experience improving quality and operational processes, commitment to implementing best engineering practices across the organization.</li> <li>Deep cloud expertise with hands-on experience in cloud ecosystems (e.g., AWS, GCP, or Azure), preferably in AWS.</li> <li>Exceptional written and verbal communication skills, with the ability to effectively articulate architectural concepts to technical and non-technical audiences.</li> <li>Strong collaborator, able to influence and build productive relationships across engineering, product, and business teams.</li> <li>Passionate about enabling other architects and engineers through leadership, mentoring, and driving efficient, well-informed decision-making.</li> <li>Skilled at articulating and sharing the vision with customers and synthesizing their business needs to influence strategy and future direction. </li> </ul> Location This role will be remote, but is not eligible to be hired in San Francisco, CA, Oakland, CA, San Jose, CA, or the surrounding areas. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation *Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows: <ul> <li>Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $245,800.00-$308,200.00</li> <li>Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $260,200.00-$325,300.00</li> <li>Based in the San Francisco Bay area, California: $289,100.00-$361,400.00</li> <li>This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.</li> </ul> The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Application deadline information Applications for this role are intended to be accepted until June 20th, 2025 but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call <a href="https://www.twilio.com/company/values" target="_blank">Twilio Magic</a>. Additionally, we empower employees to build <a href="https://twilio.org/support-and-resources/impact-fund" target="_blank">positive change in their communities</a> by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, <a href="https://www.twilio.com/company/jobs#open-positions" target="_blank">please consider other open positions</a>. Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

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