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<h2>#WeAreONEOK – Fortune 500 company. 100+ years in business. Leading midstream service provider. Safety first. Sustainable operations. Environmentally responsible. Employee focused. </h2>JOB SUMMARYONEOK is looking for a Sr. HRIS Analyst to join a high-functioning, collaborative team. We’re looking for a team member with direct experience in payroll, compensation and benefits. This position has the opportunity to be remote or hybrid to our Tulsa, OK office. A willingness to travel to our Tulsa, OK is required, but it is limited travel.This position is eligible for remote work in one of the following states: Arkansas, Colorado, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Minnesota, Missouri, Montana, Nebraska, New Mexico, North Dakota, Oklahoma, South Dakota, Tennessee, Texas, Virginia, Wisconsin, or Wyoming. This position will require some travel for office meetings, as needed, to our corporate office in Tulsa, OK.Job Profile Summary Within the HR Information Systems (HRIS) team the HRIS Analyst - Senior provides functional, configuration and technical support of key HR systems, collaborates in-person and virtually with HR teams, HRIS/IT team, IT, business customers and vendor partners to proactively support, coordinate and execute HR systems operational objectives, provides regular run/maintain activities including troubleshooting, corrections and enhancements utilizing work/request prioritization and governance processes for HR and assigned HR CoEs and provides oversight and stewardship of assigned technical functions and/or initiatives (i.e.: scope, execution, deliverables) to support expected business outcomes.Essential Functions and Responsibilities<ul> <li>Run &amp; Maintain / Troubleshooting / Process Improvements<ul> <li>Using broad understanding of system functionality and HR processes (HCM, Benefits, Absence, Time, Payroll, Reporting), respond to identified problems and requests; interpret, analyze, diagnose, resolve and collaborate with necessary resources.</li> <li>Communicate recommended solution, including root cause if needed, to pertinent stakeholders. Identify trends (break/fix items) to determine longer term solutions. Escalate when needed</li> <li>Obtain necessary internal approvals and ensure the execution of production changes adhere to pertinent change and release management protocols</li> <li>Document application functional processes including audit requirements as needed</li> <li>Use available tools to manage and track assigned workload</li> <li>Understand and support all RIM protocols</li> <li>Provide training and assistance to HRIS team to support cross-training and back-up support</li> </ul> </li> <li>Customer Engagement<ul> <li>Proactively and regularly meet with assigned customers to understand priorities, pain points and processes; use this knowledge to suggest pertinent process, system and reporting/analytics enhancements and/or changes</li> <li>Provide regular communications to assigned customers and others including status updates, project calendars, metrics, testing efforts and prioritization</li> <li>Coach and assist assigned customers to best leverage the HR system delivered functionality and reporting</li> <li>Assist assigned customers with continuous improvement suggestions</li> </ul> </li> <li>Testing<ul> <li>Help coordinates bi-annual HCM release testing as well as assigned customer acceptance testing of ad hoc updates and enhancements</li> <li>Help develop and document a repeatable functional testing process and ensure assigned customer processes are also documented as needed</li> <li>Help coordinate analysis, configuration and testing in partnership with technology teams when needed</li> </ul> </li> <li>HR Project / Request stewardship<ul> <li>Collaborate with assigned customers to identify and develop key requirements and deliverables. Translate requirements into functional specifications.</li> <li>Provide beginning-to-end oversight of the request, coordinating to ensure action items, deliverables with internal teams, team members, customers and other stakeholders are completed per the agreed upon timeline.</li> <li>Obtain customer acceptance prior to release</li> <li>Review deliverable (post-mortem) and use learning to improve oversight process</li> <li>Provide proactive communications and updates to stakeholders throughout the process</li> </ul> </li> </ul>Education<ul><li>Bachelor's Degree or combination of formal education and the following job related experience:</li></ul>Work Experience<ul><li>5 or more years related work experience:<ul> <li>Supporting a cloud based HR or HCM system, including troubleshooting, requirements gathering, testing and release management required</li> <li>Experience with Workday HCM preferred</li> <li>HRIS experience or related HR customer support required</li> <li>Must have experience in supporting customers in their use of technology required</li> <li>Broad functional knowledge, experience in and understanding of HR (i.e.: payroll, performance, benefits, recruiting, learning, reporting, etc.)</li> <li>Experience writing reports/analytics required</li> <li>Experience managing multiple, high priority tasks, able to adjust to shifting priorities, provide quick turnarounds and meet deadlines required</li> </ul> </li></ul>Knowledge, Skills and Abilities<ul> <li>Knowledge of: HR functional knowledge (ie: payroll, performance, benefits, recruiting, learning, reporting etc.) and applicable governmental laws/regulations</li> <li>Ability to: utilize strong interpersonal skills to successfully collaborate and provide consultative advice/communication across multiple teams and stakeholders</li> <li>Ability to: establish and maintain effective working relationships with all levels of employees and leadership</li> <li>Ability to: utilize strong communication skills and ability to present to peers and customers at all levels of the organization</li> <li>Ability to: utilize strong analytical skills to identify, troubleshoot and provide solutions</li> <li>Ability to: research and articulate solutions</li> <li>Ability to: be curious and desire to drive innovation</li> <li>Ability to: pay attention to detail</li> <li>Ability to: utilize a high attention to detail and maintain confidential data with discretion</li> <li>Ability to: utilize strong critical thinking skills</li> <li>Ability to: be proactive versus reactive</li> </ul>Licenses and Certifications<ul> <li>Professional in Human Resources (PHR)-HRCI preferred</li> <li>SHRM-CP - Society of Human Resource Management - Certified Professional SHRM CP or SCP preferred</li> </ul>Strength Factor Rating - Physical Demands/Requirements<ul><li>Sedentary Work - Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.</li></ul>Strength Factor Description - Physical Demands/Requirements<ul> <li>Standing: Remaining on one's feet in an upright position at a work station without moving about (Occasionally)</li> <li>Walking: Moving about on foot (Frequently)</li> <li>Sitting: Remaining in a seated position (Constantly)</li> <li>Lifting: Raising or lowering an object from one level to another (includes upward pulling) (Occasionally)</li> <li>Carrying: Transporting an object, usually holding it in the hands or arms, or on the shoulder (Occasionally)</li> <li>Pushing: Exerting force upon an object so that the object moves away from the force (Occasionally)</li> <li>Pulling: Exerting force upon an object so that the object moves toward the force (includes jerking) (Occasionally)</li> <li>Climbing: Ladders, Stairs (Occasionally)</li> <li>Balancing: Maintaining body equilibrium to prevent falling (Occasionally)</li> <li>Stooping: Bending the body downward and forward by bending the spine at the waist (Occasionally)</li> <li>Kneeling: Bending the legs at the knees to come to rest on the knee or knees (Occasionally)</li> <li>Crouching: Bending the body downward and forward by bending the legs and spine (Occasionally)</li> <li>Crawling: Moving about on the hands and arms in any direction (Occasionally)</li> <li>Reaching: Extending hands and arms in any direction (Constantly)</li> <li>Handling: Seizing, holding, grasping, turning or otherwise working with the hand or hands (Manual Dexterity) (Constantly)</li> <li>Fingering: Picking, pinching or otherwise working with the fingers primarily (Finger Dexterity) (Constantly)</li> <li>Feeling: Perceiving such attributes of objects/materials as size, shape, temperature, texture, movement or pulsation by receptors in the skin, particularly those of the finger tips (Constantly)</li> <li>Talking: Expressing or exchanging ideas/information by means of the spoken word (Frequently)</li> <li>Hearing: Perceiving the nature of sound by the ear (Frequently)</li> <li>Tasting/Smelling: (Occasionally)</li> <li>Near Vision: Clarity of vision at 20 inches or less (Constantly)</li> <li>Far Vision: Clarity of vision at 20 feet for more (Frequently)</li> <li>Depth Perception: Three-dimensional vision; ability to judge distances and spatial relationships so as to see objects where and as they actually are (Frequently)</li> <li>Vision: Color - The ability to identify and distinguish colors (Constantly)</li> </ul>Working Conditions/Environment<ul><li>Employee is subject to inside environmental conditions</li></ul>Working Conditions<ul> <li>Well lighted, climate controlled areas (Constantly)</li> <li>Frequent repetitive motion (Constantly)</li> <li>CRT (Computer Monitor(s)) (Constantly)</li> </ul>Travel<ul><li>Travel to other locations required</li></ul>Driving<ul><li>Based on assigned tasks, employee may be assigned a company vehicle requiring the applicable driver's license</li></ul>ONEOK is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, sex, pregnancy, sexual orientation, age, religion, creed, national origin, gender identity, disability, military/veteran status, genetic information or any other categories protected by applicable law.The job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of ONEOK.ONEOK is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request an accommodation email <a href="mailto:HRSolutions@ONEOK.com" target="_blank">HRSolutions@ONEOK.com</a> or call 1-855-663-6547​. #LI-HYBRIDExpected Salary Range$90,000.00 - $134,000.00

ONEOK

Workday, HRIS Analyst - Senior

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.Position SummaryThe Finance Registration Analyst position requires an ambitious, motivated and eager individual, looking to work for an industry-leading, Fortune 4 company. The position is a part of our Revenue Cycle Operations department, a dynamic and skilled group, which manages the Financial Registration for all new and existing client implementations within CVS Health’s PBM business – Caremark. The Analyst will play an instrumental role in the success of our PBM Finance Registration team.A successful candidate will display curiosity, creativity and technical acumen, which will allow them to research data while finding process efficiencies along the way. They will delve into various requests and provide analysis of client setup that could change at a moment’s notice. The candidate must be able to work individually, as part of a team, and across departments to deliver on key enterprise initiatives. They must have impeccable attention to detail as any errors can have downstream client impact. The ideal candidate will have experience with Excel and understand basic formulas and how to utilize Excel for data management. They will be expected to master applications used for successful implementations such as SAP, AS400, and various applications within Salesforce. The candidate must also assist team members with client requests and ensure they are processed accurately and completed in a timely manner. They will work with clients and internal business partners on requests and/or issues related to clients' financial setup and take lead on resolving their inquiries. They’re also able to interpret client contracts and translate it into an executed operational process. The individual will be required to implement new client setups, as well as any client pricing changes within our financial system. The Analyst will also create and maintain audit documentation, which will be reviewed by a peer and signed by Management and provided to business partners as requested.The Finance Registration team works in an exciting fast-paced environment where every single day is rarely the same as the previous. We highly value excellent customer service and aim to deliver on all of our commitments. The team is responsible for the financial registration of our PBM clients’ contractual terms, which means we are critical to the achievement of the financial goals set by the organization. Due to the volume of work and tight deadlines, the candidate could be expected to work more than 40 hours a week which could include holidays and/or weekends during the last quarter of the year and first month of the following year. Required Qualifications<ul> <li>2+ years of experience with the Microsoft Office Suite, specifically Excel</li> <li>2+ years of experience in a client facing role</li> </ul> Preferred Qualifications<ul> <li>Experience within Healthcare or PBM industry</li> <li>Advanced Excel skills</li> </ul> Education<ul><li>Bachelor's Degree or equivalent experience in a Finance and/or Operations role</li></ul>Anticipated Weekly Hours40Time TypeFull timePay RangeThe typical pay range for this role is:$43,888.00 - $102,081.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.Great benefits for great peopleWe take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:<ul> <li>Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.</li> <li>No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.</li> <li>Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.</li> </ul>For more information, visit <a href="https://jobs.cvshealth.com/us/en/benefits" target="_blank">https://jobs.cvshealth.com/us/en/benefits</a>We anticipate the application window for this opening will close on: 05/02/2025Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

CVSHealth

Finance Registration Analyst

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.Position SummaryThe Analyst, Accounts Payable has a pivotal role in the Finance department and the overall company, collaborating closely with both vendors and internal business partners, ensuring tax compliance, assisting with payment cycles, managing month-end closing responsibilities, and addressing aged invoices. Required Qualifications● 3-5 years work experience in Accounts Payable ● Month End Close, Aging, and Account Reconciliation experience● Experience with Microsoft Excel with working knowledge of VLOOKUPS and preferably pivot tables. ● Ability to execute multiple projects, simultaneously in a deadline-driven environment● Experience with a web-based invoicing payment systemPreferred Qualifications ● 5+ years work experience in Accounts Payable● Previous work experience in public company is a plus● Working knowledge of GAAP● Experience working with an ERP system, NetSuite and/or SAP S/4HANA ● Concur Invoicing and purchase order experience● Ability to work independently and take ownership of his/her work product Education ● Bachelor's degree in accounting, finance, business, or equivalent experienceAnticipated Weekly Hours40Time TypeFull timePay RangeThe typical pay range for this role is:$43,888.00 - $102,081.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.Great benefits for great peopleWe take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:<ul> <li>Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.</li> <li>No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.</li> <li>Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.</li> </ul>For more information, visit <a href="https://jobs.cvshealth.com/us/en/benefits" target="_blank">https://jobs.cvshealth.com/us/en/benefits</a>We anticipate the application window for this opening will close on: 05/05/2025Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Analyst, Accounts Payable

What you can expectWe are looking for an experienced and highly motivated Business Systems Analyst to join our Sales &amp; Channels business systems team. The ideal candidate will have deep expertise in Salesforce (SFDC), CPQ/Quoting processes, and subscription-based business models, with a strong understanding of cloud-native application ecosystems. You will own the end-to-end product lifecycle—from defining product strategy and requirements to driving implementation and adoption within Sales, Channel, and RevOps teams. Domain: Sales &amp; Channels, Subscription BusinessAbout the TeamOur team at Zoom is dedicated to supporting and optimizing essential Revenue and Channel systems and processes. As a Business Systems Analyst (BSA), you'll be joining a collaborative group of professionals focused on ensuring the efficiency of our systems &amp; operations. We work closely together to analyze, improve, and maintain critical systems, enabling seamless operations and driving our business forward. Your role will be Supporting Zoom channels, Sales/ Growth. Building and Supporting systems to enable channel growth.Join us in shaping the future of Zoom's revenue and channel strategies.Responsibilities Product Ownership: Define and prioritize the product backlog for SFDC-based quoting and subscription management tools. Serve as the SME for Salesforce Sales Cloud, CPQ (Configure, Price, Quote), and Partner/Channel enablement tools. Own the roadmap and delivery of features that support direct and indirect sales models, especially for recurring revenue and usage-based products. Business Alignment: Collaborate with Sales, Channel Ops, Revenue Ops, Finance, and Engineering teams to gather requirements, define user stories, and validate solutions. Translate complex business needs into scalable and intuitive technical solutions. Execution: Lead sprint planning, backlog grooming, and story definition in partnership with the engineering team. Ensure cloud-native applications (e.g. MuleSoft, AWS-based Microservices) are integrated seamlessly with Salesforce. Work with QA and UAT teams to ensure high-quality releases. Stakeholder Engagement: Conduct regular demos and feedback sessions with stakeholders and executive sponsors. Communicate roadmap updates, key risks, and timelines transparently and effectively. What we’re looking for<ul> <li>Have a minimum of 6–10 years of overall experience, with 5 years as a Product Owner or Business Systems Analyst in SFDC/Quoting/Subscription domains.</li> <li>Have hands-on experience with Salesforce Sales Cloud, CPQ tools (e.g. Salesforce CPQ, Apttus), and partner channel systems.</li> <li>Have deep understanding of subscription lifecycle processes – quote to cash, amendments, renewals, and churn handling.</li> <li>Cloud-native architectures, REST APIs, and system integrations experience .</li> <li>A track record of driving large-scale enterprise SaaS or subscription-based transformations.</li> <li>Experience with CPQ, Billing, Revenue recognition systems and processes, Finance, Marketing, and other non Revenue team systems and processes.</li> <li>Exceptional business acumen in B2B SaaS and channel-led GTM (Go To Market) motions.</li> <li>Salesforce Admin or CPQ Qualification is preferred.</li> </ul>Ways of Working Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.Benefits As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click <a href="https://careers.zoom.us/benefits" target="_blank">Learn</a><a href="http://careers.zoom.us/benefits" target="_blank"> </a>for more information.About Us Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment. Our Commitment​At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.If you need assistance navigating the interview process due to a medical disability, please submit an <a href="https://form.asana.com/?k=OIuqpO5Tv9XQTWp1bNYd8w&amp;d=1127274756253361" target="_blank">Accommodations Request Form</a> and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.#LI-Remote

Zoom

Business Systems Analyst

Senior Manager, Solutions Architecture (Data Security Pre-sales)- Remote Ever since our first credit card customer in 1994, Capital One has recognized that technology and data can enable even large companies to be innovative and personalized. As one of the first large enterprises to go all-in on the public cloud, Capital One needed to build cloud and data management tools that didn’t exist in the marketplace to enable us to operate at scale in the cloud. And in 2022, we publicly announced Capital One Software and brought our first B2B software solution, Slingshot, to market. Building on Capital One’s pioneering adoption of modern cloud and data capabilities, Capital One Software is helping accelerate the data management journey at scale for businesses operating in the cloud. If you think of the kind of challenges that companies face – things like data publishing, data consumption, data governance, and infrastructure management – we’ve built tools to address these various needs along the way. Capital One Software will continue to explore where we can bring our solutions to market to help other businesses address these same needs going forward. We are seeking top tier talent to join our pioneering team and propel us towards our destination. You will be joining a team of innovative product, tech, and design leaders that tirelessly seek to question the status quo. As a Capital One Solutions Architect, you’ll have the opportunity to be on the forefront of building this business and bring these tools to market. Key Areas of Focus for Solutions Architects: <ul> <li>Trusted Advisor: We are the front line for our customer’s tech, product, and cyber needs as well as for solutioning product specific improvements.</li> <li>Customer Ambassador: We represent the voice of the customer and the customer needs in internal discussions and working groups.</li> <li>Demonstrate Value: We focus on identifying the best solutions that bring value to our customers.</li> <li>Thought Leadership: We use research and customer solutioning experiences to build and share thought leadership both internally and externally.</li> <li>Subject Matter Experts: We focus on gaining deep understanding of our products and deep subject matter expertise across technology domains in order to best advise our customers, solve complex problems and identify areas of improvement for our products.</li> <li>Pre-Sales &amp; Post-Sales: We are focused on serving our customers predominantly in the Pre-Sales stages, as we determine how to best implement our products for their needs and also solve for any unique requests. We also focus on the Post-Sales stages, for those instances where customers will require solutions that were not part of their original product deployment.</li> <li>Solution Oriented: We focus on finding solutions to address every customer problem and need using every tool, skillset and creativity at our disposal.</li> <li>Channel Partnership: We collaborate with Partner Sales Engineers and Partner Sellers on joint customer strategies and joint value props, as applicable for different products.</li> </ul> Key Responsibilities for This Role: <ul> <li>Cultivates trust and builds relationships with customers by identifying, documenting, and measuring pain points and desired business outcomes.</li> <li>Effectively advocates and represents the voice of customers to influence organizational objectives, product roadmaps and to improve the overall customer experience.</li> <li>Manages relevant customer activity, identifies risk and growth opportunities, and partners with internal teams to mitigate risks or close opportunities.</li> <li>Builds and manages key processes including product fit and tech fit discoveries, customer technical win, customer FAQs, customer objections, customer feedback, customer tech research, etc..</li> <li>Serves as a knowledge resource and escalation point for coworkers and customers.</li> <li>Autonomously works through complex situations and ambiguous environments by building mechanisms and solutions to close gaps and grow the business.</li> <li>Leads cross-functionally to achieve organizational objectives, including the attainment of targets for customer solution needs, product fit, product growth and evolvement.</li> <li>Leads high customer satisfaction through the use of data and proactive solutions.</li> <li>Productively challenges the status quo with clarity, identifying and proposing different approaches and solutions.</li> <li>Conducts periodic check-ins with customers to ensure product fit and to align on ways to drive more value together through technical solutioning.</li> <li>Develops and maintains technical support procedures and policies.</li> <li>Builds credibility and trust within the team and with our business customers and stakeholders.</li> <li>Drives architecture/design reviews for our customers focused on business requirements, and as needed, designs, plans and manages architectural projects.</li> <li>Analyzes, defines and documents requirements for data, workflow, logical processes, hardware and operating system environment to support customer needs.</li> <li>Works with business partners, architects, and other groups to identify technical and functional needs of systems, and determine priority of needs.</li> <li>Stays current with new technology options and products, evaluating which ones would be a good fit for the customer or even a good fit for Capital One to develop.</li> </ul> Basic Qualifications: <ul> <li>Bachelor’s degree or Military experience</li> <li>At least 4 years of experience with design, implementation, or consulting experience of distributed applications</li> <li>At least 3 years of experience in infrastructure architecture, database architecture and Data Security </li> <li>At least 3 years of experience with cloud platforms (AWS,GCP, Azure)</li> </ul> Preferred Qualifications: <ul> <li>Master’s Degree in Computer Science, Engineering, or Information Technology </li> <li>Strong working knowledge of Kubernetes.</li> <li>Presentation skills with a high degree of comfort speaking with executives, IT Management, and developers </li> <li>High level of comfort communicating effectively across internal and external organizations </li> <li>Ability to understand API design and integration</li> <li>Demonstrated ability to adapt to new technologies and learn quickly </li> <li>Experience working within software development or Internet-related industries</li> <li>History of successful technical consulting and/or architecture engagements with large-scale customers or enterprises </li> <li>Ability to understand B2B sales process and client relationship management</li> <li>Ability to understand security frameworks (NIST, ISO)</li> <li>Ability to understand cryptography and data encryption methodologies</li> <li>Demonstrated ability to understand tokenization and data security technologies</li> </ul> At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.Remote (Regardless of Location): $204,900 - $233,800 for Sr. Manager, Solution Arch McLean, VA: $225,400 - $257,200 for Sr. Manager, Solution Arch Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the <a href="https://www.capitalonecareers.com/benefits" target="_blank">Capital One Careers website</a>. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at <a href="#">RecruitingAccommodation@capitalone.com</a>. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to <a href="#">Careers@capitalone.com</a>Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Capital One

Senior Manager, Solutions Architecture (Data Security Pre-sales)-  Remote

<h3> Position Summary </h3> Professionals in the Talent Channel may apply and be considered for the role regardless of US office location. Recruiting for this role ends on May 3rd, 2025. Work you’ll do As a ServiceNow Technology Project Manager, you will work closely to support the ServiceNow HRSD application. Key responsibilities include: <ul> <li>Manage Technology Operations: Oversee the ServiceNow product, stabilize operations and drive system enhancements.</li> <li>Product Backlog Management:</li> <ul> <li>Prioritize, scope, and schedule internal configuration and development.</li> <li>Coordinate with Stakeholders to prioritize changes and enhancements.</li> <li>Manage deadlines and delivery schedules.</li> <li>Work with Deloitte Technology to expedite backlog work.</li> </ul> <li>Strategic Advisory Role: Act as a strategic advisor to Talent, coordinating with subject matter experts to ensure appropriate Talent representation in preparation, design, and testing workshops.</li> <li>Stakeholder Management: </li> <ul> <li>Collaborate with customers to identify and resolve issues, enhancing their operational efficiency through best practices and various tools.</li> <li>Develop and implement a stakeholder outreach process to address evolving needs and underlying concerns effectively.</li> <li>Gain a comprehensive understanding of each stakeholder's business, including relevant laws and regulations, to anticipate and adapt to potential changes in processes and technology.</li> </ul> <li>Ensure Project/Operations Success: Keep project teams/vendors on task, manage technical and vendor calls as needed.</li> <li>Project Planning and Management: Document and oversee the project plan, resources, timeline, and budget. Manage risks, actions, issues, and decision logs ensuring timely resolution and escalation as needed.</li> <li>Cross-Functional Collaboration: </li> <ul> <li>Work closely with Talent, Consulting, and Deloitte Technology teams to deliver effective technology solutions. </li> <li>This includes updating status reports, facilitating project meetings and workshops, and supporting the user acceptance testing process.</li> </ul> <li>Technology Landscape Insight: Understand the broader Talent technology landscape to advise on system changes.</li> <li>Support System Integration: Partner with Deloitte Technology to maintain our existing ServiceNow integrations.</li> <li>Risk Management: Implement effective quality, risk, and issue management processes.</li> <li>Team Leadership: Lead and develop our US/USI colleagues, providing guidance on technical support, issue resolution, and legal/compliance matters.</li> <li>Mentorship: Mentor junior colleagues, acting as an escalation point for the team and Talent stakeholders.</li> </ul> The Team Significant shifts in both the environment and our firm strategy, talent management, and our current Deloitte workforce are evolving at a critical pace. The firm is embracing this unique opportunity to not only rethink how we deliver our services, but also where and how we source, hire and develop talent, and drive a differentiated talent experience for our people. Deloitte’s Talent Innovation &amp; Solutions (TIS) talent strategy team collaborates across each of the Deloitte businesses to shape the future of workforce strategy and talent management - including the design, development, and implementation of ‘future of work’ strategies, human centered end-to-end workforce solutions, and strategic workforce planning initiatives. The team tackles the firm’s most critical workforce strategy opportunities through the design of innovative strategies and solutions that are propelling us into the future of work. Given the nature of our work, our team culture focuses on nurturing personal growth, learning, and development to elevate everyone’s professional journey. We provide the support and resources our team members need to excel in their roles and thrive, from mentorship and coaching to a strong commitment to well-being, mental and physical health. Qualifications Required: <ul> <li>Bachelor’s degree</li> <li>Minimum of 10 years of relevant work experience leading/implementing new Talent systems or enhancements from concept to deployment and/or operational experience managing a large complex Talent application, including technical aspects of support</li> <li>Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future</li> <li>Ability to travel 0-5%, on average, based on the work you do and the clients and industries/sectors you serve</li> </ul> Preferred: <ul> <li>ServiceNow product experience, preferably HRSD</li> <li>Strong knowledge of leading-edge project management methodologies and experience supporting the implementation of new Talent systems and processes</li> <li>Strong project management and organizational skills, particularly in managing multiple project priorities simultaneously</li> <li>Ability to communicate complex information with individuals at all levels</li> <li>Ability to identify issues, present solutions, and determine the best course of action through analysis and input gathering.</li> <li>Detail-oriented with strong communication skills, both verbal and written</li> <li>Strong written/verbal executive communication and presentation skills; strong listening, facilitation and influencing skills with audiences of all management and leadership levels</li> <li>Knowledge of the professional services industry</li> </ul> Information for applicants with a need for accommodation: <a href="https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html" target="_blank">https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html</a> The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $97,600-$179,900. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. EA_ExpHire; EA_TALENT_ExpHire Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. <a href="https://www2.deloitte.com/us/en/pages/careers/topics/recruiting-tips.html" target="_blank">Check out recruiting tips from Deloitte recruiters.</a> Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. <a href="https://www2.deloitte.com/us/en/pages/careers/articles/life-at-deloitte-benefits-and-rewards.html" target="_blank">Learn more about what working at Deloitte can mean for you.</a> Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte’s purpose is to make an impact that matters for our clients, our people, and in our communities. We are creating trust and confidence in a more equitable society. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. We are focusing our collective efforts to advance sustainability, equity, and trust that come to life through our core commitments. <a href="https://www2.deloitte.com/us/en/pages/about-deloitte/articles/purpose-at-deloitte-us.html" target="_blank">Learn more about Deloitte's purpose, commitments, and impact.</a> Professional development From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

Deloitte

D&A ServiceNow Technology Manager

<h3> Position Summary </h3> A Lead Product Manager is an expert individual contributor responsible for ensuring a product’s value and viability within a product line. This role involves leading empowered, cross-functional product teams to solve complex customer problems that align with strategic business needs. The Lead Product Manager is accountable for the product’s success, from vision to execution, and collaborates closely with various functions and stakeholders to deliver valuable, viable, usable, and feasible solutions. The Lead Product Manager plays a crucial role in ensuring the success of our most strategic, complex products by balancing customer needs with business objectives. This role requires a blend of strategic vision, analytical skills, and collaborative teamwork to deliver valuable, viable, usable, and feasible solutions. It demands a high degree of experience and expertise in the modern product management craft and a drive for continuous improvement. Recruiting for this role ends 5/31/25 Key Responsibilities <ol> <li>Product Accountability</li> <ul> <li>Responsible and accountable for the product's value and viability, including profit and loss</li> <li>Formulate and achieve Key Performance Indicators (KPIs) for identified problems to solve.</li> <li>Drive strategy-aligned solutions to achieve product profit and loss objectives.</li> <li>Measure KPIs and analyze outcomes to inform future strategies.</li> </ul> <li>Vision and Strategy</li> <ul> <li>Co-create, own, and evangelize the product vision, strategy, and roadmap.</li> <li>Align product objectives with the product line and business goals.</li> <li>Co-create in collaboration with business stakeholders, engineering, experience, and delivery.</li> </ul> <li>Market and User Engagement</li> <ul> <li>Conduct user research and competitive analysis.</li> <li>Engage the team with users and stakeholders through continuous research and direct interactions.</li> <li>Collaborate and guide the team toward solutions that address priority user and business needs.</li> </ul> <li>Collaboration and Teamwork</li> <ul> <li>Work side-by-side with cross-functional (business, engineering, experience, and delivery) team members to achieve KPI outcomes.</li> <li>Promote a product operating model that emphasizes outcomes over output (minimize overproduction while maximizing value).</li> <li>Build empowered teams and product communities who exhibit collective product ownership.</li> </ul> <li>Continuous Improvement</li> <ul> <li>Remove obstacles for the team and ensure smooth flow of continuous value achievement.</li> <li>Promote and drive rapid, emergent, and ongoing learning and adaptation to meet objectives.</li> <li>Drive innovation and improvement of the process to drive out waste and accelerate value achievement</li> <li>Spread knowledge and best practices within the product vertical community.</li> </ul> </ol> The successful candidate will possess and/or have the: <ul> <li>Experience being accountable for value and viability results for an empowered product team.</li> <li>Proven accountability for value, viability and P&amp;L objectives for a product.</li> </ul> <ul> <li>Demonstrated experience in modern product craft of delivering the right thing, in the right way, at the right time.</li> <li>Ability to analyze data and derive actionable insights.</li> </ul> <ul> <li>Innovative and experimental approach to solving complex problems.</li> <li>Clear and effective communication with team members, stakeholders, and customers.</li> <li>Ability to lead and inspire cross-functional teams, fostering collaboration and collective movement toward product goals.</li> <li>Deep understanding of customer needs and engagement patterns, driving teams to deliver solutions that customers love and that work for the business.</li> <li>Ability to develop and execute a strategic vision for the product, aligning it with broader business objectives.</li> <li>Expert analytical and problem-solving skills.</li> <li>Exceptional communication and collaboration abilities.</li> <li>Ability to influence at all organizational levels through inclusion and leadership.</li> <li>Detail-oriented, organized, and visionary.</li> <li>Learning-forward, experimental, and value-oriented mindset.</li> <li>Customer-centric methods and practices.</li> <li>Expert in modern product management craft and domain (tools, methods, and practices).</li> <li>Ability to navigate complexity and uncertainty.</li> <li>Broad knowledge across multiple business areas.</li> <li>Quick to reach expert-level knowledge within the product domain being served.</li> </ul> <ul> <li>Strong leadership capabilities.</li> <li>Customer-centric mindset.</li> <li>Ability to work as an individual contributor in a collaborative, cross-functional team.</li> <li>Humble, curious, and learning-forward mindset.</li> <li>Favor small step action and evidence over detailed upfront planning and precision aiming.</li> <li>Experience with lean solutions and rapid, inexpensive experimentation to emerge the right thing, in the right way, at the right time.</li> <li>High levels of continuous customer and user engagement.</li> </ul> The Team US Deloitte Technology Product Engineering has modernized software and product delivery, creating a scalable, lean, cost-effective model that harnesses early user outcomes in a way that optimizes business impact. To enable this vision, we leverage a progressive and responsive talent structure. As Deloitte’s primary internal development team, Product Engineering delivers innovative digital solutions to businesses, service lines, and internal operations with proven bottom-line results and outcomes. It helps power Deloitte’s success. It is the engine that drives Deloitte, serving many of the world’s largest, most respected companies. We develop and deploy cutting-edge internal and go-to-market solutions that help Deloitte operate effectively and lead in the market. Our reputation is built on a tradition of delivering with excellence. Qualifications Required: <ul><ul> <li>Bachelor’s degree in business, Marketing, Engineering, or a related field.</li> <li>8+ years of proven experience in product management or related roles.</li> <li>Limited immigration sponsorship may be available</li> <li>Ability to travel 0-10%, on average, based on the work you do and the clients and industries/sectors you serve</li> </ul></ul> Preferred: <ol><ul> <li>An MBA or related advanced degree is beneficial.</li> <li>15+ years of experience in product management or related roles.</li> </ul></ol> The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $118,700 to $243,700. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. Information for applicants with a need for accommodation: <a href="https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html" target="_blank">https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html</a> EA_ITS_ExpHire Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. <a href="https://www2.deloitte.com/us/en/pages/careers/topics/recruiting-tips.html" target="_blank">Check out recruiting tips from Deloitte recruiters.</a> Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. <a href="https://www2.deloitte.com/us/en/pages/careers/articles/life-at-deloitte-benefits-and-rewards.html" target="_blank">Learn more about what working at Deloitte can mean for you.</a> Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte’s purpose is to make an impact that matters for our clients, our people, and in our communities. We are creating trust and confidence in a more equitable society. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. We are focusing our collective efforts to advance sustainability, equity, and trust that come to life through our core commitments. <a href="https://www2.deloitte.com/us/en/pages/about-deloitte/articles/purpose-at-deloitte-us.html" target="_blank">Learn more about Deloitte's purpose, commitments, and impact.</a> Professional development From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

Deloitte Technology |Product Engineering |Product Manager Path | Lead Product Manager

Distribution and Packaging Technical Leader Projects<h2>Job Description</h2>You’re not the person who will settle for just any role. Neither are we. Because we’re out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference. Here, you’ll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic, ground-breaking brands. In this role, you’ll help us deliver better care for billions of people around the world. It starts with YOU. Incumbent reports to the Enterprise Capital Engineering (ECE) Mill Sustaining Capital Sr Engineering Manager. You will be the KCNA Distribution and Packaging Technical leader driving the development and execution of Distribution and Converting packaging projects along with technical decisions to meet NA business needs using KCNA Project Management Practices (PMP) process. In this role, you will:<ul><li>Effectively collaborate with a cross-functional team that includes NA Distribution teams, Value Streams, mill operations, procurement, equipment suppliers and with a focus on external service providers. </li></ul><ul> <li>Own vendor relationships, including vetting and selection to drive cost effective design and execution for packaging, conveying, palletizing, stretch wrapping and labeling projects.</li> <li>Owns &amp; manages Third Party Technical Service Provider relationships</li> <li>Equipment Capability /Improvement- evaluation evolving technology to meet changing business needs for Tissue and Personal Care. </li> <li>Own and develop roadmaps for obsolescence replacement plans.</li> <li>Support major initiatives such as DC Automation to ensure the Case Handling systems meets their needs, ie. SLPN, Labeling, Double stacking.</li> <li>Work with businesses to add capability and capacity as new machines are added, significant increases in rates due to upgrades or changes to product mix.</li> <li>Connection to PMO’s up front to trigger need to engage with R&amp;D, ECE and Distribution teams</li> <li>Conduct EDR’s including use of modeling to determine bottlenecks and look at proposed solutions.</li> <li>Develop cost estimates, write appropriations &amp; provide leadership for implementation.</li> <li>Work with ECE, DC’s &amp; DC/Staff Capital leads to develop/maintain listing of capital projects to support on-going DC needs including obsolescence.</li> <li>Support development of cost justification &amp; communication with sites/staff to get justification &amp; alignment.</li> <li>Lead projects through execution and startup</li> </ul>About UsHuggies®. Kleenex®. Cottonelle®. Scott®. Kotex®. Poise®. Depend®. Kimberly-Clark Professional®. You already know our legendary brands—and so does the rest of the world. In fact, millions of people use Kimberly-Clark products every day. We know these amazing Kimberly-Clark products wouldn’t exist without talented professionals, like you.At Kimberly-Clark, you’ll be part of the best team committed to driving innovation, growth and impact. We’re founded on more than 150 years of market leadership, and we’re always looking for new and better ways to perform – so there’s your open door of opportunity. It’s all here for you at Kimberly-Clark.Led by Purpose. Driven by You.About YouYou perform at the highest level possible, and you appreciate a performance culture fueled by authentic caring. You want to be part of a company actively dedicated to sustainability, inclusion, wellbeing, and career development. You love what you do, especially when the work you do makes a difference. At Kimberly-Clark, we’re constantly exploring new ideas on how, when, and where we can best achieve results. When you join our team, you’ll experience Flex That Works: flexible (hybrid) work arrangements that empower you to have purposeful time in the office and partner with your leader to make flexibility work for both you and the business.In one of our professional roles, you’ll focus on winning with consumers and the market, while putting safety, mutual respect, and human dignity at the center.To succeed in this role, you will need the following qualifications:<ul> <li>Requires a bachelor’s degree in a science, engineering or related discipline and 10+ years industrial experience or another equivalent combination of education and experience. Experience leading capital projects and portfolios is required.</li> <li>Ability to develop TSPs and other vendors.</li> <li>Ability to work collaboratively and effectively with individuals across all levels of the organization.</li> <li>Flexibility to travel up to 35% as dictated by business need for meetings and machine checkouts.</li> </ul><ul><li>Capital project administration process expertise, project execution, TSP management</li></ul>Preferred (not essential, but desired): <ul> <li>Experience in the design requirements and safe operation of high-speed converting equipment and conveyors through palletizing processes, with an ability to translate that knowledge in support of process, product, and capacity improvements. </li> <li>Distribution functional knowledge is an asset</li> <li>Related technical experience includes various roles at both mill/staff locations and/or cross sector experiences. </li> </ul>Total BenefitsHere are just a few of the benefits you’d enjoy working in this role for Kimberly-Clark. For a complete overview, see <a href="http://www.mykcbenefits.com/" target="_blank">www.mykcbenefits.com</a>. Great support for good health with medical, dental, and vision coverage options with no waiting periods or pre-existing condition restrictions. Access to an on-site fitness center, occupational health nurse, and allowances for high-quality safety equipment.Flexible Savings and spending accounts to maximize health care options and stretch dollars when caring for yourself or dependents.Diverse income protection insurance options to protect yourself and your family in case of illness, injury, or other unexpected events.Additional programs and support to continue your education, adopt a child, relocate, or even find temporary childcare.To Be Considered Click the Apply button and complete the online application process. A member of our recruiting team will review your application and follow up if you seem like a great fit for this role.In the meantime, please check out the <a href="https://www.careers.kimberly-clark.com/en/our-careers/career-areas" target="_blank">careers website</a>.And finally, the fine print…. For Kimberly-Clark to grow and prosper, we must be an inclusive organization that applies the diverse experiences and passions of its team members to brands that make life better for people all around the world. We actively seek to build a workforce that reflects the experiences of our consumers. When you bring your original thinking to Kimberly-Clark, you fuel the continued success of our enterprise. We are a committed equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law. The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position. Employment is subject to verification of pre-screening tests, which may include drug screening, background check, and DMV check. Salary Range: $128,000 - $158,000 USDAt Kimberly-Clark, pay is just one aspect of our total rewards package, which also includes a variety of benefits and opportunities to achieve, thrive and grow. Along with base pay, this position offers eligibility for a target bonus and a comprehensive benefits suite, including our 401(k) and Profit-Sharing plan. The anticipated base pay range for this role is provided above for a fully qualified hire. Actual pay will depend on several factors, such as location, role, skills, performance, and experience. Please note that the stated pay range applies to US locations only. Veterans and members of the Reserve and Guard are highly encouraged to apply. Kimberly-Clark will support in-country relocation for the chosen candidate for the role. The benefits provided will be per the terms of Kimberly-Clark’s applicable mobility policies. The benefits/policy provided will be decided at Kimberly-Clark’s sole discretion. Salary Range: 127,600 – 157,600 USDAt Kimberly-Clark, pay is just one aspect of our total rewards package, which also includes a variety of benefits and opportunities to achieve, thrive and grow. Along with base pay, this position offers eligibility for a target bonus and a comprehensive benefits suite, including our 401(k) and Profit Sharing plan. The anticipated base pay range for this role is provided above for a fully qualified hire. Actual pay will depend on several factors, such as location, role, skills, performance, and experience. Please note that the stated pay range applies to US locations only.<h2>Primary Location</h2>Neenah - West Office Facility 1<h2>Additional Locations</h2>Beech Island Mill, Chester Mill, Jenks Mill, New Milford Mill<h2>Worker Type</h2>Employee<h2>Worker Sub-Type</h2>Regular<h2>Time Type</h2>Full time

Kimberly-Clark Corporation

Distribution and Packaging Technical Leader Projects

<h2>Job Description</h2>As a Technical Account Manager at Zendesk, you'll become an extension of our largest customers' teams, bridging technical expertise with business acumen. You'll guide clients in maximizing value from Zendesk solutions by understanding their business strategy, consulting on implementation methodologies, and creating technical solutions to business problems. Rather than performing implementations yourself, you'll partner with clients and internal teams to navigate configurations, integrations, and overall architecture to drive innovation and transformation in customer experience.<h3>Core Responsibilities</h3><ul> <li>Establish relationships across all levels of client organizations, from administrators to C-level executives</li> <li>Document customer CX/EX ecosystems including use-cases, workflows, configurations, integrations, and technical architecture</li> <li>Develop and lead tailored Customer Technical Roadmaps with short, medium, and long-term improvement plans</li> <li>Conduct regular operational reviews, including weekly client meetings, monthly value playbacks, and quarterly business reviews</li> <li>Orchestrate Zendesk resources (Support, Professional Services, Product Managers) to support implementations</li> <li>Create critical issue resolution plans and work closely with support teams</li> <li>Advocate for customer needs with Zendesk product teams</li> <li>Collaborate with other TAMs to ensure continuous improvement and global delivery excellence</li> </ul><h3>Required Qualifications</h3><ul> <li>Knowledge of Zendesk products and experience managing Zendesk environments</li> <li>10+ years of technical experience, with at least 5 years in enterprise environments</li> <li>Proven track record driving technical initiatives within organizations</li> <li>Experience in service management, operational support, and customer/employee experience management</li> <li>History of customer-facing technical leadership in enterprise settings</li> <li>Ability to thrive in collaborative and matrix environments</li> <li>Superior communication skills for all organizational levels</li> <li>Understanding of SaaS implementations, API use cases, and logic-based workflows</li> <li>Proven ability to develop creative solutions to complex problems, paired with genuine technical curiosity</li> <li>Deep understanding of at least one industry vertical</li> </ul><h3>What You'll Bring to the Role</h3><ul> <li>Strategic vision to identify opportunities clients haven't recognized</li> <li>Ability to translate business objectives into technical roadmaps</li> <li>Skills to deliver measurable ROI and demonstrate business value</li> <li>Forward-thinking approach to anticipate technology shifts</li> <li>Leadership capability to align multiple stakeholders with competing priorities</li> <li>Continuous self-development and learning agility</li> </ul><h3>Why Work With Us</h3><ul> <li>Join a friendly, collaborative, and growing team</li> <li>Help customers adapt and get value from an evolving product in a dynamic market</li> <li>Position yourself at the center of Zendesk, interacting with diverse teams</li> <li>Build a long-term career with phenomenal benefits supporting physical and mental wellbeing</li> <li>Make a meaningful impact on client business outcomes</li> </ul>The US annualized base salary range for this position is $116,000.00-$174,000.00. This position may also be eligible for bonus, benefits, or related incentives. While this range reflects the minimum and maximum value for new hire salaries for the position across all US locations, the offer for the successful candidate for this position will be based on job related capabilities, applicable experience, and other factors such as work location. Please note that the compensation details listed in US role postings reflect the base salary only (or OTE for commissions based roles), and do not include bonus, benefits, or related incentives.The intelligent heart of customer experienceZendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster <a href="http://www.zendesk.com/diversity-inclusion/" target="_blank">global diversity, equity, &amp; inclusion</a> in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please <a href="https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf" target="_blank">click here</a>. Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to <a href="#">peopleandplaces@zendesk.com</a> with your specific accommodation request.

Zendesk

Technical Account Manager

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.<h3>Position Summary:</h3><h3>Responsible for the successful design and delivery of complex analyses, reporting solutions and applications to meet business needs. Interacts directly with internal customers and colleagues in the development of reporting and analytic solutions.</h3><ul> <li><h3>Collaborates with internal partners and organizations in the design and development of reporting solutions, analytic studies and applications to support business needs.</h3></li> <li><h3>Develops, validates and executes complex queries, develops complex reports and performs complex data analysis that answers business questions for internal customers; interprets results, and makes recommendations to business areas based on findings.</h3></li> <li><h3>Designs and Develops applications for internal customers.</h3></li> <li><h3>Evaluates data needs of assigned projects, assures data integrity and suitability, and determines data collection methods, metrics definitions and evaluation methods.</h3></li> <li><h3>Turns data into actionable information through reporting solutions.</h3></li> <li><h3>Troubleshoots technical details / issues.</h3></li> <li><h3>Presents analysis and reports to internal customers and stakeholders.</h3></li> </ul><h3>Required Qualifications:</h3><h3>2 - 4 + years of experience in most of the following:</h3><ul> <li><h3>Experience with Microsoft Access (manipulating forms, tables, queries, etc.), Excel, Visual Basic for Applications (VBA)</h3></li> <li><h3>Experience with reporting platform SQL Server Integrated Services (SSIS)</h3></li> <li><h3>Development Database Languages / Knowledge / Experience - Transact SQL (T-SQL)</h3></li> <li><h3>Database Knowledge / Experience - MS SQL Server</h3></li> </ul><h3>Preferred Qualifications:</h3><ul> <li><h3>Development Programming Languages / Knowledge / Experience - ASP.NET, C#, JavaScript</h3></li> <li><h3>Oracle PLSQL</h3></li> <li><h3>Experience with GCP (querying with BigQuery) and Oracle</h3></li> <li><h3>Experience with reporting platform WEBI (SAP BI Launchpad)</h3></li> <li><h3>Knowledge of QNXT databases and underlying data structures</h3></li> <li><h3>Crystal Reporting experience preferred</h3></li> </ul><h3>Education</h3><ul><li><h3>Bachelor's degree in Information Systems, Computer Science, or equivalent related work experience</h3></li></ul>Anticipated Weekly Hours40Time TypeFull timePay RangeThe typical pay range for this role is:$46,988.00 - $122,400.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.Great benefits for great peopleWe take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:<ul> <li>Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.</li> <li>No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.</li> <li>Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.</li> </ul>For more information, visit <a href="https://jobs.cvshealth.com/us/en/benefits" target="_blank">https://jobs.cvshealth.com/us/en/benefits</a>We anticipate the application window for this opening will close on: 05/10/2025Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

26 IT Jobs in Timonium, MD 21093, USA