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Overview This is a remote role that may be hired in several markets across the United States. This position allocates technical resources and associates within the Information Technology (IT) department of the Bank. Manages an associate team to ensure effective delivery of service and project results. Oversees the design, implementation, and support of systems and applications. Partners with peers, senior management, business units, and associate teams to align projects or tasks with wider organizational goals. Responsibilities <ul> <li>Project and Product Management - Provides direction and oversight to IT projects and products. Assigns project tasks, drives project schedules, product releases, and conveys results or updates to the appropriate parties. Develops and utilizes methods of tracking performance.</li> <li>Managerial Functions - Establishes and monitors expectations to achieve company and department goals. Makes appropriate changes to IT policies, standards, procedures, and efficiencies in order to meet objectives. Manages the performance, training, and evaluation of assigned staff. Maximizes department achievements by providing professional development. Ensures bank needs are met through prioritization and resource allocation. Supports budget forecasting, capital planning and invoicing.</li> <li>Business Support - Directs programming, business analysis, or testing activities, including the determination of scope, time and cost estimates, and system impact within user requests. Facilitates system modifications within existing system architecture and assists with architectural changes as necessary. Elicits and refines business technology roadmaps, including setting priority and understanding cross team impacts.</li> <li>Technical Expertise - Serves as a technical expert and strategic leader to senior management, associates, and business units. Ensures that team activities comply with all appropriate configuration, change controls, and security standards. Participates in business meetings and special projects to provide insight on end-user needs. Keeps abreast of industry trends. Identifies and holds accountable vendors in support of system updates and maintenance.</li> </ul> Qualifications Bachelor's Degree and 6 years of experience in Applications development, applications analysis or systems engineering OR High School Diploma or GED and 10 years of experience in Applications development, applications analysis or systems engineering Skill(s): Previous leadership for technical implementation, Knowledge of Standard Development Life Cycles (like Waterfall or Agile), Knowledge of system and data design This job posting is expected to remain active for 45 days from the initial posting date listed above. If it is necessary to extend this deadline, the posting will remain active as appropriate. Job postings may come down early due to business need or a high volume of applicants. If hired in NC, the base pay for this position is generally between $124,000 and $168,000. If hired in AZ, the base pay for this position is generally between $137,000 and $185,000. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment. First Citizens benefits programs are designed to meet our associates where they are in life. Full-time associates (20+ hours) are offered a comprehensive benefits program, with customized offerings, including those designed to support families, however defined. More information regarding our benefits offerings can be found here: <a href="https://jobs.firstcitizens.com/benefits" target="_blank">https://jobs.firstcitizens.com/benefits</a>.

SVB Financial Group

Manager IT BSA AML Compliance Systems (Hybrid)

Overview This is a remote role that may be hired in several markets across the United States. This position plays a crucial role in supporting the Systems Development Lifecycle (SDLC) within the organization. This senior position will mentor and guide junior team members fostering a culture of continuous improvement and knowledge sharing. This position will work closely with SDLC governance, development, project managers, business partners, and Quality Assurance (QA) professionals to ensure compliance with SDLC methodologies (e.g Agile, Waterfall and hybrid approaches). This position will support teams in adopting SDLC tools such as JIRA, X-Ray, TestRay/synapseRT, and Azure DevOps. Will provide training and enablement to application teams on SDLC standards and procedures as well as SDLC tools. The ideal candidate will possess a calm demeanor and the ability to approach challenges with a positive and solution-oriented mindset. Responsibilities <ul> <li>Mentor junior team members and lead large-scale initiatives across the organization</li> <li>Engaging and influencing with senior leaders on key decisions</li> <li>Establishes a strong partnership with the SDLC Governance team to ensure alignment across the organization</li> <li>Emphasize and delegate top priority tasks across the SDLC Enablement team</li> <li>Review and approve compliance training, self-service content and best practices identified by the SDLC Enablement team</li> <li>Provide ongoing coaching and mentoring to application teams. Foster a culture of continuous learning and improvement</li> <li>Communicate changes effectively to stakeholders regarding SDLC standards and procedures</li> <li>SDLC Support - Provides expert technical support for SDLC by responding to escalated inquiries, ensuring processes run smoothly, and working to continuously improve the end-user experience. Implements recommended modifications and enhancements. Serves as an analytics resource to wider organization or business units, offering guidance on SDLC standards and procedures</li> </ul> Qualifications Bachelor's Degree and 6 years of experience in Systems Support, or Analytics, or Operational Support OR High School Diploma or GED and 10 years of experience in Systems Support, or Analytics, or Operational Support Preferred skills: Strong understanding of SDLC, Agile, and Waterfall. Experience with SDLC tools (JIRA, X-Ray, TestRay/synapseRT, and Azure DevOps). Excellent communication and interpersonal skills, with a demonstrated ability to influence at all levels of the organization. Proven ability to delivery engaging and persuasive presentations. Strong problem-solving and analytical skills. Proficient in Powerpoint and SharePoint. Proven ability to drive process improvements and enablement initiatives across teams. Familiar with Articulate 360 a plus. This job posting is expected to remain active for 30 days from the initial posting date listed above. If it is necessary to extend this deadline, the posting will remain active as appropriate. Job postings may come down early due to business need or a high volume of applicants. If hired in North Carolina, the base pay for this position is generally between $115,000 and $170,000. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment. First Citizens benefits programs are designed to meet our associates where they are in life. Full-time associates (20+ hours) are offered a comprehensive benefits program, with customized offerings, including those designed to support families, however defined. More information regarding our benefits offerings can be found here: <a href="https://jobs.firstcitizens.com/benefits" target="_blank">https://jobs.firstcitizens.com/benefits</a>.

Senior Business Systems Analyst - SDLC Enablement (Remote)

Overview This is a hybrid role, with the expectation that time working will regularly take place inside and outside of a company office. Support the execution of control testing within the Corporate Treasury department by developing control test plans, completing testing, and reporting results. Partners with Treasury Controls Assurance leadership to develop and recommend improvements to current procedures, plans, and controls to business units to support achievement of objectives. Provides support for additional Treasury risk management activities including special projects and cross functional initiatives. Responsibilities <ul> <li>Responsible for execution of Treasury first line control testing in accordance with Enterprise Controls Assurance Standards. Includes testing of controls supporting liquidity risk management, capital adequacy and planning, investment portfolio management, funding, and modeling/data analytics functions.</li> <li>Creates reports and other documentation to communicate findings. Works with team to design test procedures, techniques, and sampling approach. Communicates effectively with both Treasury and Risk leadership</li> <li>Performs complex analysis and provides sufficient evidence to conclude on the adequacy and effectiveness of Treasury’s internal controls</li> <li>Provides feedback on control testing results to senior leadership and partners with Treasury teams to develop/implement solutions to control gaps.</li> </ul> Qualifications Bachelor’s Degree and 3 years of experience in Finance or Analytics OR High School Diploma or GED and 7 years of experience in Finance or Analytics. Other preferred qualifications: <ul> <li>Strong working knowledge of Word, Excel, PowerPoint, Microsoft Teams, and SharePoint </li> <li>Control Testing, Internal or External audit experience </li> <li>Certified Internal Auditor (CIA) designation</li> <li>Corporate Treasury experience</li> </ul> First Citizens benefits programs are designed to meet our associates where they are in life. Full-time associates (20+ hours) are offered a comprehensive benefits program, with customized offerings, including those designed to support families, however defined. More information regarding our benefits offerings can be found here: <a href="https://jobs.firstcitizens.com/benefits" target="_blank">https://jobs.firstcitizens.com/benefits</a>.

Financial Analyst Treasury - First Line Controls Assurance (Hybrid)

Overview This is a remote role that may be hired in several markets across the United States. This position is responsible for researching, developing, data gathering, and executing risk procedures on an advanced level in support of the Enterprise Risk Appetite program. Recommends improvements to current processes and procedures, and ensures compliance with relevant rules and regulations. Responsibilities <ul> <li>Identifying Adherence gaps - Creates and implements quality control and assurance evaluation methods. Develops strategies and solutions to address evaluation results, and monitoring to ensure developed solutions are effective.</li> <li>Data Analysis - Sources, compiles, and interprets data. Performs analysis for risk trends and data discrepancies, effectively communicates analysis output.</li> <li>Reporting - Produces reports based on data analysis, company trends, and risk factors. Conveys patterns, problems, and areas of improvement. Enables insight into potential losses and mitigation of identified risks through reporting activities.</li> <li>Operational Support - Supports business processes through a variety of escalated operational tasks. Develops, implements, and ensures continuous improvement of procedures. Acts as a resource to management and other associates, including production of documentation, presentations, or other materials to educate on risk policies and procedures.</li> </ul> Principal Accountabilities: <ul> <li>Support maintenance and development of the Key Indicator module and KI data within the Archer GRC platform.</li> <li>Partner with ERM Technology teams to design and develop enterprise reporting to ensure adherence to the Risk Appetite Framework and Standards.</li> <li>Facilitate the review and update of the Risk Appetite Statement (RAS), and associated Key Indicators (KIs), to ensure alignment with the Bank’s risk appetite and strategic objectives.</li> <li>Assist with training Second Line on Program expectations regarding supporting analysis, documentation, and effective challenge of First Line Risk Appetite proposals.</li> <li>Assist with monthly and quarterly Risk Appetite reporting, including the escalation of Risk Appetite threshold breaches and risk responses to the Board for approval.</li> <li>Update and monitor adherence to the Risk Appetite Standards and Procedures in alignment with industry and regulatory expectations.</li> <li>Partner with key internal stakeholders to maintain awareness of organizational risk appetite.</li> <li>Identify process deficiencies and escalate applicable issues to management.</li> <li>Identify process deficiencies and escalate applicable issues to management.</li> </ul> Qualifications Bachelor's Degree and 1 years of experience in Risk Analytics or Analytics OR High School Diploma or GED and 5 years of experience in Risk Analytics or Analytics Preferred Qualifications: <ul> <li>Large Financial Institution (LFI) experience working in first and/or second-line risk functions</li> <li>Strong knowledge of Risk Appetite program requirements, including development and management of Risk Appetite qualitative statements and quantitative key indicators</li> <li>Knowledge of risk management techniques and best practices, including a working knowledge of Risk Frameworks and regulatory guidance (e.g., FDIC, OCC, FRB, CFPB)</li> <li>Direct working experience, as a user and/or admin, with Archer or similar GRC platforms</li> <li>Proficiency in project management, languages, business intelligence methodologies, and applications (i.e., SQL, Tableau, PowerBI, etc.)</li> </ul> Skills: <ul> <li>Excellent communication skills, both verbal and written</li> <li>Exceptional analytical, organizational, and problem solving skills</li> <li>Ability to prioritize and manage multiple projects at a time</li> <li>Advanced Microsoft Office skills including Excel, PowerPoint, SharePoint/Teams</li> </ul> This job posting is expected to remain active for 45 days from the initial posting date listed above. If it is necessary to extend this deadline, the posting will remain active as appropriate. Job postings may come down early due to business need or a high volume of applicants. The base pay for this position is generally between $76,000 to $110,000. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment. First Citizens benefits programs are designed to meet our associates where they are in life. Full-time associates (20+ hours) are offered a comprehensive benefits program, with customized offerings, including those designed to support families, however defined. More information regarding our benefits offerings can be found here: <a href="https://jobs.firstcitizens.com/benefits" target="_blank">https://jobs.firstcitizens.com/benefits</a>.

Risk Analyst II, Risk Appetite Process Improvement, Monitoring, and Reporting (Remote)

Overview This is a remote role that may be hired in several markets across the United States. First Citizens Bank helps personal, business, commercial and wealth clients build financial strength that lasts. Headquartered in Raleigh, N.C., First Citizens has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of more than 550 branches in 23 states and commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast. Parent company First Citizens BancShares, Inc. (NASDAQ: FCNCA) is a top 20 U.S. financial institution with more than $200 billion in assets. This position is responsible for gathering, organizing, and analyzing large data sets using complex statistical techniques and tools, to ensure data quality, integrity and compliance with applicable laws, regulations, and Bank policies that assist management with making informed business decisions. This position is responsible for supporting development, implementation, and maintenance of strategic risk platform for Enterprise Risk Management. Serves as a subject matter expert and may mentor other staff members or serve in a team lead role. As part of Enterprise Risk Management (ERM), you will work as a liaison and coordinate with the Enterprise Risk Data Platform (ERDP) technical team on data sourcing and development prioritization alignment in support of risk reporting products that are critical in the establishment of a mature Large Financial Institution (LFI) risk program. You will collaborate closely as a trusted consultant with ERM teams and collectively help manage the strategic risk platform. Responsibilities <ul> <li> Data Enhancement - Leads the implementation of enhancements for the quality, management, and storage of enterprise risk data. Executes initiatives that improve profiling, exception reporting, and issue resolution as well as general fixes for the Enterprise Risk Data Platform. Builds data quality monitoring dashboards and assists management with special data projects. </li> <li> Business Support - Enforces data and access management policies and procedures across the Enterprise Risk Management Analytics and Automation team. Encourages discussion and feedback from associates to identify areas of improvement within data management capabilities. Identifies, prioritizes, develops, documents, and implements strategic-use cases to support data analysis outcomes, processes, and other requirements. Responsible for all components of project execution and stakeholder engagement. </li> <li>Innovation - Works across departments and with functional management as needed to ensure timely delivery of data requirements and establishing remediation plans. Analyze market and technology trends to identify emerging technologies for enhancing domain products’ deliverables and operations.</li> <li>Business Strategy - Facilitates strategies that develop the Bank's data management capabilities. Assists management in creating and implementing a strategic road to achieve planned objectives. Works cross-functionally to mature department presence within Bank business units. Maintains a strong knowledge of current and emerging technologies or trends impacting the financial service industry.</li> <li>Documentation - Creates and maintains documentation which includes source-to-target mappings, data dictionaries, critical data elements, change management, and other related materials to ensure audit readiness from documentation standpoint. Identifies and creates centralized business critical reports.</li> <li>Operational Support - Provides support to the department and senior staff regarding technical inquiries serving as a subject matter expert.</li> </ul> Qualifications Bachelor's Degree and 8 years of experience in Risk Management, Financial Analysis, or Statistical Modeling OR High School Diploma or GED and 12 years of experience in Risk Management, Financial Analysis, or Statistical Modeling Required Skills <ul> <li>Understanding of data warehousing and transformation methods.</li> <li>Lineage documentation.</li> <li>ETL processes.</li> <li>Spreadsheet and database knowledge.</li> <li>Able to analyze and visualize large sets of data.</li> <li>Able to create and apply accurate algorithms to datasets to identify solutions.</li> <li>Knowledge of programming languages including but not limited to SQL, Oracle, R, MATLAB, Python.</li> <li>Proficiency in statistics and statistical packages/applications used to analyze data sets.</li> <li>Proficiency in SQL.</li> </ul> Preferred Skills <ul> <li>Expertise in Python and/or automation.</li> <li>Proficiency with Tableau and/or PowerBI.</li> <li>5+ years of experience in Risk Management.</li> <li>5+ years of experience in Financial Services.</li> </ul> This job posting is expected to remain active for 45 days from the initial posting date listed above. If it is necessary to extend this deadline, the posting will remain active as appropriate. Job postings may come down early due to business need or a high volume of applicants. The base pay for this position is generally between $113,000 to $190,000. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment. First Citizens benefits programs are designed to meet our associates where they are in life. Full-time associates (20+ hours) are offered a comprehensive benefits program, with customized offerings, including those designed to support families, however defined. More information regarding our benefits offerings can be found here: <a href="https://jobs.firstcitizens.com/benefits" target="_blank">https://jobs.firstcitizens.com/benefits</a>.

Senior Risk Analytics Consultant (Technology Liaison) - Remote

Overview This a remote role that may only be hired in the following locations- AZ, FL, ND. As Senior First Line Risk Analyst, you will be a member of the Enterprise Technology &amp; Operations Business Risk &amp; Controls organization. This position is responsible for supporting the risk management function by analyzing and managing risks through program oversight, root cause analysis, and issues management. This role requires a deep understanding of risk-related trends, strong communication skills, and the ability to provide insights to leadership through data visualizations and reports. The ideal candidate will have experience in medium to large financial institutions, with a proven background in risk analysis, quality monitoring, program management, and process documentation. Responsibilities <ul> <li>Development of governance and oversight for risk-related programs.</li> <li>Analyze large datasets to identify themes, trends, and emerging risks, providing actionable insights to leadership.</li> <li>Create clear and concise communications, including data visualizations, to inform leadership of key deliverables, milestones, and project statuses.</li> <li>Collaborate with cross-functional teams to identify, document, and solve risk-related problem statements.</li> <li>Develop and implement risk mitigation strategies to address identified issues and enhance risk management processes.</li> <li>Document processes and procedures related to risk management, ensuring clear, consistent, and detailed documentation for reference and compliance purposes.</li> <li>Ensure quality monitoring is performed in alignment with the organization’s risk management framework and goals.</li> <li>Stay up to date on regulatory requirements, risk management best practices, and industry trends.</li> </ul> Qualifications Bachelor's Degree and 4 years of experience in Risk management, or financial analysis, or statistical modeling. OR High School Diploma or GED and 8 years of experience in Risk management, or financial analysis, or statistical modeling. Additional Requirements: <ul> <li>Experience in risk management, issues management, or quality assurance functions at a medium to large financial institution.</li> <li>Proven experience in program management with strong organizational skills.</li> <li>Strong analytical skills, with the ability to analyze data, identify trends, and make recommendations.</li> <li>Expertise in root cause analysis, with experience in documenting problem statements and developing solutions.</li> <li>Demonstrated ability to document processes and procedures in a clear and comprehensive manner.</li> <li>Proficiency in creating reports and presentations, including data visualizations, for senior leadership.</li> <li>Strong communication and interpersonal skills, with the ability to work across departments and influence decision-making.</li> <li>High attention to detail and ability to manage multiple projects simultaneously.</li> <li>Experience with risk management software and tools preferred.</li> </ul> First Citizens benefits programs are designed to meet our associates where they are in life. Full-time associates (20+ hours) are offered a comprehensive benefits program, with customized offerings, including those designed to support families, however defined. More information regarding our benefits offerings can be found here: <a href="https://jobs.firstcitizens.com/benefits" target="_blank">https://jobs.firstcitizens.com/benefits</a>.

Senior First Line Risk Analyst- Issues (Remote AZ, FL, ND)

Overview This is a remote role that may only be hired in the following location(s): AZ, CA, NC This position leads architecture and technical design activities in support of specific solution development projects. Works closely with business units and associates to identify development solutions that are cost-effective, efficient, and meet business needs. Collaborates on the technical design of artifacts, ensuring compliance and documentation of all applicable standards. Ensures quality results and timely completion of project tasks. Utilizes expertise to provide guidance on the design, interface requirements, and technology of developed solutions. Responsibilities <ul><li>Solution Development - Leads a team of associates on assigned solution development projects. Recommends technology solutions, an application programming and integration solution through research on alternative options. As needed, troubleshoots deployment issues, develops programs, integrates solutions, and performs other tasks related to technical design. </li></ul> <ul><li>Lead and serve on architect on projects and vendor work, Collaborate in regards to middleware, microservices, streaming, database, software development (full stack) and cloud/infrastructure standards </li></ul> <ul><li>Consultation - Provides consultation to the business unit, management, and associates on all phases of integration systems development and processes. Acts as a trusted advisor on strategies and approaches for overall integration of technology components. </li></ul> <ul><li>Project Coordination - Ensures project tasks are completed on time and with a high degree of quality. Collaborates with other team members on detailed application design, development, and integration testing. </li></ul> <ul><li>Technical Expertise - Maintains a strong understanding of available technology, tools, and designs in order to provide consultation and leverage technologies within the Bank. Offers direction, training, and guidance for less experienced staff. </li></ul> <ul><li>Plan, coordinate, document, analyze, design, review, and implement enhancements. </li></ul> <ul><li>Provide expertise, mentorship, process improvements, strategy and standards </li></ul> <ul><li>Monitor architecture and review/create new pans to meet business needs while also keeping plans realistic in terms of expectation as you lead proof of concepts </li></ul> <ul><li>Ensure adherence to security requirements and technical standards. </li></ul> <ul><li>Identify and mitigate technical risks, assumptions, issues, and dependencies </li></ul> <ul><li>Support pre-project efforts and assist with delivery time estimates and stay updated on technology trends. </li></ul> Qualifications Bachelor's Degree and 8 years of experience in Software application development OR High School Diploma or GED and 12 years of experience in Software application development <ul><li>Experience developing IT solution strategy with multiple stakeholders.At least 5 years of direct architecture experience. </li></ul> <ul><li>5+ years’ experience in at least two of the following: Programming, database/analytics, integration/middleware, infrastructure/cloud, and security. </li></ul> <ul><li>Experience in solution design principles, system development methodologies, and software life cycles . </li></ul> <ul><li>Experience coordinating vendors and utilizing excellent communication skills to work across different partner/organizational levels. </li></ul> Preferred Qualifications <ul> <li>Experience in architecting Foreign Exchange/Capital Markets, payments, and core banking solutions for the Financial service/Banking industry.</li> <li>Expertise in more than one infrastructure technology area (network, mainframe, and distributed platforms, and databases)</li> <li>Knowledge of compliance regulations, system development methodologies and tools, and IT systems framework and standards</li> <li>Consulting and relationship management skills</li> <li>Experience leading technical teams and with multiple architecture disciplines.</li> <li>Knowledge of Financial service/Banking industry as it pertains to payments, foreign exchange, core banking.</li> <li>Programming experience with contemporary languages (Java, micro services, Node.js, and shell scripting).</li> <li>Experience in middleware technologies (Kafka, Sterling, MQ, SFTP).</li> <li>Hands-on experience in cloud-native architectures (OpenShift, DevSecOps).</li> <li>Strong leadership and mentoring skills, excellent influencing, and consultative skills.</li> <li>Experience documenting requirements through interviews and JAD sessions.</li> <li>Visual modeling using ArchiMate is a plus, certification in IT architecture is preferred.</li> <li>Information architecture, data modeling, and designing models.</li> <li>Modern practices around data ingestion, publishing, and master data management</li> </ul> If hired in AZ or NC, the base pay for this position is generally between $160,000 and $215,000. If hired in CA, the base pay for this position is generally between $181,000 and $230,000. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment. First Citizens benefits programs are designed to meet our associates where they are in life. Full-time associates (20+ hours) are offered a comprehensive benefits program, with customized offerings, including those designed to support families, however defined. More information regarding our benefits offerings can be found here: <a href="https://jobs.firstcitizens.com/benefits" target="_blank">https://jobs.firstcitizens.com/benefits</a>.

FX Solutions  Architect

Overview This is a remote role that may be hired in several markets across the United States. This position plays a crucial role in supporting the Systems Development Lifecycle (SDLC) within the organization. This position will work closely with SDLC governance, development, project managers, business partners, and Quality Assurance (QA) professionals to ensure compliance with SDLC methodologies (e.g Agile, Waterfall and hybrid approaches). This position will support teams in adopting SDLC tools such as JIRA, X-Ray, TestRay/synapseRT, and Azure DevOps. Will provide training and enablement to application teams on SDLC standards and procedures as well as SDLC tools. The ideal candidate will possesses a calm demeanor and the ability to approach challenges with a positive and solution-oriented mindset. Responsibilities <ul> <li>Liaison to application teams to support adherence and compliance to SDLC standards and procedures</li> <li>Effectively manage, sequence, and execute tasks in a structured manner</li> <li>Creation of self-service content and best practices for SDLC, agile, and Quality Assurance</li> <li>Develop and maintain compliance training for SDLC standards and procedures in partnership with Learning and Development</li> <li>Provide ongoing coaching and mentoring to application teams. Foster a culture of continuous learning and improvement</li> <li>Communicate changes effectively to stakeholders regarding SDLC standards and procedures</li> <li>SDLC Support - Provides expert technical support for SDLC by responding to escalated inquiries, ensuring processes run smoothly, and working to continuously improve the end-user experience. Implements recommended modifications and enhancements. Serves as an analytics resource to wider organization or business units, offering guidance on SDLC standards and procedures</li> </ul> Qualifications Bachelor's Degree and 4 years of experience in Systems Support, or Analytics, or Operations Support OR High School Diploma or GED and 8 years of experience in Systems Support, or Analytics, or Operations Support Preferred skills: Strong understanding of SDLC, Agile, and Waterfall. Experience with SDLC tools (JIRA, X-Ray, TestRay/synapseRT, and Azure DevOps). Excellent communication and interpersonal skills. Strong problem-solving and analytical skills. Proficient in Powerpoint and SharePoint. Proven ability to drive process improvements and enablement initiatives across teams. Familiar with Articulate 360 a plus. This job posting is expected to remain active for 30 days from the initial posting date listed above. If it is necessary to extend this deadline, the posting will remain active as appropriate. Job postings may come down early due to business need or a high volume of applicants. If hired in North Carolina, the base pay for this position is generally between $110,000 and $150,000. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment. First Citizens benefits programs are designed to meet our associates where they are in life. Full-time associates (20+ hours) are offered a comprehensive benefits program, with customized offerings, including those designed to support families, however defined. More information regarding our benefits offerings can be found here: <a href="https://jobs.firstcitizens.com/benefits" target="_blank">https://jobs.firstcitizens.com/benefits</a>.

Business Systems Analyst III - SDLC Enablement (Remote)

Overview This is a remote role that may only be hired in the following location: (AZ) This position delivers strategic insight into business systems through complex analysis, reporting, and operational activities. Serves as a technical expert on system usage and performance. Determines business requirements and implements appropriate specifications, monitoring for compliance and effectiveness. Assists in identifying and resolving process issues which may involve system testing or development. May oversee the work of less experienced analysts in the work group. Responsibilities <ul> <li>Data Analysis - Sources, compiles, and interprets data. Analyzes data for accuracy and efficiencies, effectively communicates analysis output.</li> <li>Identifying Requirements - Determines system requirements and communicates them through the use of specifications, reports, project plans, or other forms of documentation. Identifies issues that affect system processes, and assists in correcting. Ensures compliance through testing and analysis.</li> <li>Reporting - Produces advanced reporting based on data analysis, user input, and system testing. Identifies patterns, problems, and areas of improvement. May develop process enhancements based on analysis results.</li> <li>System Support - Provides expert technical support for systems by responding to escalated inquiries, ensuring processes run smoothly, and working to continuously improve the end-user experience. Implements recommended modifications and enhancements. Serves as an analytics resource to wider organization or business units, offering guidance on systems and data output.</li> </ul> Qualifications Bachelor's Degree and 4 years of experience in Systems Support, or Analytics, or Operations Support OR High School Diploma or GED and 8 years of experience in Systems Support, or Analytics, or Operations Support Preferred: <ul> <li>Subject Matter Expert for PeopleSoft Financials AP and GL modules.</li> <li>Experience with the following PeopleSoft technologies: SQR, Application Engine, PeopleCode, Component Interface and PS Query.</li> <li>Experience with Oracle SQL queries.</li> <li>Experience eliciting business requirements and working with stakeholders.</li> <li>Financial Services experience.</li> </ul> First Citizens benefits programs are designed to meet our associates where they are in life. Full-time associates (20+ hours) are offered a comprehensive benefits program, with customized offerings, including those designed to support families, however defined. More information regarding our benefits offerings can be found here: <a href="https://jobs.firstcitizens.com/benefits" target="_blank">https://jobs.firstcitizens.com/benefits</a>. #LI-DNI

Business Systems Analyst III- PeopleSoft (Remote- AZ)

Overview The Compliance Systems Product Manager role resides within the Compliance Systems Solutions and Integration group of the Global Compliance organization at First Citizens Bank. This role is responsible to support the Global Compliance organization by providing product leadership, end user research and insights to improve the compliance systems product offerings, features and functionality to improvs the end user customer experience and operational efficiency through driving identified business needs through to Agile pod(s) responsible for the delivery. This position is responsible for the usage optimization and growth of new and existing compliance systems and solutions. This is an Individual Contributor role that works with a wide range of cross-functional stakeholders, teams, and subject-matter-experts to ensure initiatives within their value stream have a defined book of work that is delivered in alignment with stated objectives, meet the defined success criteria and, is completed within appropriate time and within budget. In addition to the Product Owner activities outlined above this role also provides active leadership through business systems analysis partnering with the business and Agile team to define and plan business activities, coordinating, doing gap analysis, documenting and configuring workflows and business requirements, mapping activities, and at times leading the non-IT tasks and activities required on the project/initiatives. One of the key aspects of this role is stakeholder relationship management to ensure a harmonious relationship with all business, technology and operations leaders, to partner with them in defining the product vision and build/manage a 18-month product roadmap. This role is proactive in reaching out to cross functional teams needed for success and aligning/coordinating the work and timing of deliverables to meet business needs. You will develop product delivery strategies based on situational awareness and the change in business requirements, and Compliance policies and procedures. Your expertise equips you with the ability to develop and implement comprehensive plans across multiple Compliance product initiatives simultaneously that lead to quality execution and sustainability which ultimately enables Agile teams to achieve successful results. You are responsible for managing all aspects of business needs including but not limited to business value delivery, end-user training, driving system feature changes to align with Policy &amp; Procedure updates and ensuring delivered product features meet business objectives. You will create product delivery strategies including Minimum Viable Product (MVP) identification and delivery, and prioritization of roadmap items on time and with a high quality. Your approach is forward-looking, holistic, comprehensive, action-oriented, flexible, and adaptable. You are analytical and organized with a natural inclination for planning and are resilient with a propensity to persevere. This is a remote role that may be hired in several markets across the United States. Responsibilities <ul> <li>Lead preparation and execution of Product Increment Planning and rally Agile teams to align with product vision.</li> <li>Build and manage a rolling 18-month product roadmap inclusive of Compliance integration book of work, business feature requests, tech debt and BAU tasks.</li> <li>Identify and manage value stream priorities, create epics and user stories with acceptance criteria (in partnership with business leads and subject matter experts) in Jira and Confluence</li> <li>Working with business leads and SMEs, build and manage product backlog and drive prioritization based on quantified business value.</li> <li>Act as primary point of contact (the “Voice Of Customer”) who represents business interests and delivery objectives in all conversations. Make decisions as appropriate (based on business leadership alignment).</li> <li>Understand and document operational impact of identified risks and issues and escalate through appropriate channels for a timely resolution.</li> <li>Assess solutions proposed by IT team, vendors on behalf of the business to ensure it meets the product feature requirements.</li> <li>Partner with technology and portfolio leads to identify growth opportunities for team’s Agile maturity and develop action plans.</li> <li>Develop and oversee operational roll-out inclusive of training, communications and change management for implemented system capabilities.</li> <li>Define as is/to be business architecture and process flows (as applicable)</li> <li>Mentor and coach business leads and Agile team in Scaled Agile framework, concepts and approaches that help improve the delivery maturity.</li> <li>Draft and present sponsor and executive updates as needed.</li> <li>Build deep and meaningful relationships with business and technology stakeholders to promote collaboration and alignment with the product vision.</li> </ul> Qualifications <ul><li>Bachelor's Degree and 4 years of experience in Systems Support, or Analytics, or Operations Support OR High School Diploma or GED and 8 years of experience in Systems Support, or Analytics, or Operations Support</li></ul> Preferred Qualifications <ul> <li>8 years of professional experience in business systems analysis</li> <li> 5+ years as an Agile product manager/product owner in a SCRUM environment </li> <li> SAFe Product Owner / Product Manager Certification </li> <li>3+ Experience working within a Financial Crimes Risk Management, Global Compliance or BSA/AML domains</li> </ul> This job posting is expected to remain active for 3 days from the initial posting date listed above. If it is necessary to extend this deadline, the posting will remain active as appropriate. Job postings may come down early due to business need or a high volume of applicants. The base pay for this position is generally between $110,000 and $160,000. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment. First Citizens benefits programs are designed to meet our associates where they are in life. Full-time associates (20+ hours) are offered a comprehensive benefits program, with customized offerings, including those designed to support families, however defined. More information regarding our benefits offerings can be found here: <a href="https://jobs.firstcitizens.com/benefits" target="_blank">https://jobs.firstcitizens.com/benefits</a>

27 IT Jobs in Sterling, VA, USA