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<h2>#WeAreONEOK – Fortune 500 company. 100+ years in business. Leading midstream service provider. Safety first. Sustainable operations. Environmentally responsible. Employee focused. </h2>JOB SUMMARYAs a member of the Operations Control Support team, the SCADA Analyst team contributes to ONEOK's commitment to safe, efficient, 24/7 operations by maintaining a state-of-the-art SCADA system for liquid petroleum pipelines. The SCADA Analyst provides real-time support to Operations Control, maintains and updates the SCADA Systems, and may evaluate and implement system enhancements. SCADA Analysts strive to safely implement new assets in the SCADA system, improve operational safety, solve real-time problems, reduce operations upsets, increase efficiency, etc. They are expected to understand complex issues/problems/situations, determine solutions, and present information to decision makers or make a decision themselves. A successful candidate will work closely with multi-discipline teams made up of Project Managers, Controls Technology Engineers, other SCADA Analysts, Controllers, etc., to complete projects. In this role, the SCADA Analyst may work on multiple projects with competing priorities and occasionally be required to achieve tight project schedules.Job Profile Summary Designs, builds, programs, modifies, administers, documents, and supports the Supervisory Control And Data Acquisition (SCADA) field communication and networking schemes. Tests modifications using simulation tools in a development environment. Configures and/or develops communications systems screens and/or database records to connect field Remote Terminal Units (RTU) to the master SCADA system. Collaborates with engineers and field personnel to perform final testing with live data prior to implementation in the production system. Troubleshoots problems and issues including, but not limited to: equipment communications and remote equipment malfunction. Documents program development, logic, coding, and corrections. Writes manuals for users to describe installation and operating procedures.The incumbent works under regular supervision and applies acquired job skills, policies, and procedures to complete assignments/projects/tasks of moderate scope and complexity; exercises judgement within defined guidelines and practices to determine appropriate action. Although guidelines are established, the SCADA Analyst I position requires the ability to deal with occasional anomalies. Limited use and/or application of basic theories/principles/concepts/techniques as obtained by higher education or equivalent experience. Developing knowledge of company policies/practices. Provides resolutions to problems of limited scope following standard practices and procedures by analyzing data from which answers to problems can be readily obtained. Overall work is closely managed and reviewed. Tasks/duties are usually assignment-related and detailed work assignments are typically provided by management. Failure to accomplish results can normally be overcome without significant effect on the organization, goals, schedules or objectives. Essential Functions and Responsibilities<ul> <li>Using graphic design application(s), develops Supervisory Control and Data Acquisition (SCADA) screens and supports database modifications on a Windows-based SCADA system. Configures, creates and/or modifies new screens, database records, and communications systems to route field data to the master SCADA computer. All work is completed and tested in a development environment to verify it has been configured properly.</li> <li>Performs lab testing and simulation in a development environment. Examines the validity of data points, troubleshoots data and control points, maintenance system upgrades, and new product implementation.</li> <li>Collaborates with Controls Technology field engineers and/or field technicians to troubleshoot RTUs and related equipment by providing diagnostic and run-time information from SCADA on the RTUs, flow computers, and related equipment. Performs final testing with field personnel using live data to verify all configuration and development work has been completed correctly.</li> <li>Troubleshoots and restores SCADA functions for Operations Control. Restores failed communications to field systems, investigates and resolves incorrect configurations. Supports and assists Operations Controllers with resolving operational issues.</li> <li>Provides recommendations for methods to incorporate new pipelines into the existing assets and SCADA system. Provides technical expertise and business consultation and over-sees assignments.</li> </ul>Education<ul><li>Bachelor's Degree Computer Science, Engineering, Math or related field</li></ul>Work Experience<ul><li>At least 1 - 2 years related work experience preferred</li></ul>Knowledge, Skills and Abilities<ul> <li>Ability to: communicate effectively orally and in writing in English</li> <li>Ability to: communicate effectively with supervisors, co-workers, internal and external customers</li> <li>Ability to: work under time pressure, tight deadlines and interruptions</li> <li>Ability to: use a personal computer with the Windows® operating system to complete time sheets, send and receive e-mail, and access information posted on the Company’s intranet</li> <li>Ability to: follow instructions or standard procedures</li> <li>Ability to: travel if required &lt;25%</li> <li>Ability to: provide 24 hours per day/7 days per week on-call support, as needed</li> </ul>Licenses and Certifications<ul><li>None required</li></ul>Strength Factor Rating - Physical Demands/Requirements<ul><li>Sedentary Work - Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.</li></ul>Strength Factor Description - Physical Demands/Requirements<ul> <li>Standing: Remaining on one's feet in an upright position at a work station without moving about (Occasionally)</li> <li>Walking: Moving about on foot (Frequently)</li> <li>Sitting: Remaining in a seated position (Constantly)</li> <li>Lifting: Raising or lowering an object from one level to another (includes upward pulling) (Occasionally)</li> <li>Carrying: Transporting an object, usually holding it in the hands or arms, or on the shoulder (Occasionally)</li> <li>Pushing: Exerting force upon an object so that the object moves away from the force (Occasionally)</li> <li>Pulling: Exerting force upon an object so that the object moves toward the force (includes jerking) (Occasionally)</li> <li>Climbing: Ladders, Stairs (Occasionally)</li> <li>Balancing: Maintaining body equilibrium to prevent falling (Occasionally)</li> <li>Stooping: Bending the body downward and forward by bending the spine at the waist (Occasionally)</li> <li>Kneeling: Bending the legs at the knees to come to rest on the knee or knees (Occasionally)</li> <li>Crouching: Bending the body downward and forward by bending the legs and spine (Occasionally)</li> <li>Crawling: Moving about on the hands and arms in any direction (Occasionally)</li> <li>Reaching: Extending hands and arms in any direction (Constantly)</li> <li>Handling: Seizing, holding, grasping, turning or otherwise working with the hand or hands (Manual Dexterity) (Constantly)</li> <li>Fingering: Picking, pinching or otherwise working with the fingers primarily (Finger Dexterity) (Constantly)</li> <li>Feeling: Perceiving such attributes of objects/materials as size, shape, temperature, texture, movement or pulsation by receptors in the skin, particularly those of the finger tips (Constantly)</li> <li>Talking: Expressing or exchanging ideas/information by means of the spoken word (Frequently)</li> <li>Hearing: Perceiving the nature of sound by the ear (Frequently)</li> <li>Tasting/Smelling: (Occasionally)</li> <li>Near Vision: Clarity of vision at 20 inches or less (Constantly)</li> <li>Far Vision: Clarity of vision at 20 feet for more (Frequently)</li> <li>Depth Perception: Three-dimensional vision; ability to judge distances and spatial relationships so as to see objects where and as they actually are (Frequently)</li> <li>Vision: Color - The ability to identify and distinguish colors (Constantly)</li> </ul>Working Conditions/Environment<ul><li>Employee is subject to inside environmental conditions</li></ul>Working Conditions<ul> <li>Well lighted, climate controlled areas (Constantly)</li> <li>Frequent repetitive motion (Constantly)</li> <li>CRT (Computer Monitor(s)) (Constantly)</li> </ul>Travel<ul><li>Travel to other locations may be required</li></ul>Driving<ul><li>Based on assigned tasks, employee may be assigned a company vehicle requiring the applicable driver's license</li></ul>ONEOK is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, sex, pregnancy, sexual orientation, age, religion, creed, national origin, gender identity, disability, military/veteran status, genetic information or any other categories protected by applicable law.The job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of ONEOK.ONEOK is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request an accommodation email <a href="mailto:HRSolutions@ONEOK.com" target="_blank">HRSolutions@ONEOK.com</a> or call 1-855-663-6547​.Expected Salary Range$0.00 - $0.00

ONEOK

SCADA Analyst I

<h1>Head of Technical Program Management, PaaS</h1> <a href="https://careers-americas.icims.com/jobs/17001/head-of-technical-program-management%2c-paas/job?mode=apply" target="_blank">Apply for this job</a> Working at Atlassian Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. This is a remote position. To help our teams work together effectively, this role requires you to be located in the Pacific timezone. Your future team The mission of the PaaS Technical Program Management team is to work across Engineering to implement Core Engineering's infrastructure strategy with greater velocity and more predictable outcomes for our customers. This team works with the engineering leadership team to ensure that strategic technical programs are successful and standards are derived from those programs to help our scale. The members of the organization are important in influencing the technical strategy and aligning it with our goals in delivering outcomes towards our business continuity strategy. As Head of TPM, you will bring executive leadership necessary to transform and drive the PaaS strategy. For this role, you will demonstrate innovative thinking, lean on collaborative problem-solving skills, and exercise a passion for working in a highly cross-functional environment. This is a unique opportunity to influence important technical decisions across the company. You will be working with world-class engineering teams to build central solutions while breaking down technical barriers and strengthening existing systems. You will be leading and growing a team of TPMs that are driving the next generation of the network and compute platform for all Atlassian’s cloud products. As a member of the TPM team, you will also shape the TPM craft, which is still in a formation stage. We envision TPMs to have strong technical depth, ability to shape product strategy and drive its execution in close collaboration with stakeholders across numerous crafts and product areas. What you'll do <ul> <li>Analyze the state of the Network and Compute platforms, understand the business objectives, customer needs, product adoption inhibitors, industry trends, and based on these, in close collaboration with your stakeholders, define a long-term strategy and roadmap for continued scale.</li> <li>Ensure translation of the strategy and platform/product requirements into technical requirements and solutions in collaboration with your partner teams and engineering counterparts.</li> <li>Streamline the execution of the articulated roadmap. This will require scoping and execution of numerous programs, and assign the appropriate leaders for each of them.</li> <li>Drive adoption/usage of your platform across Atlassian products and external partners and customers.</li> <li>While this list highlights the most common responsibilities, I want to emphasize the importance of the sense of ownership that you will have for your platform and products, programs, customer scenarios. This means that you will need to proactively identify any inhibitors, issues or opportunities, and proactively address them yourself or find the right owners to do so. The bottom line is that you are a true owner of your area and the buck stops with you.</li> <li>Hire and enable professional and career growth of your team members.</li> <li>As a senior member of the PaaS community, you may be driving some of the most complex, cross-divisional projects/initiatives. This could include managing complex dependencies and projects with a broad scope across the company</li> </ul> Your background <ul> <li>12+ years of experience in program leadership on software teams as TPM, Engineer Manager or PM</li> <li>5+ years of people management experience</li> <li>Analyzing business priorities, customer needs, industry trends and articulating a long-term roadmap for your area of responsibilities</li> <li>Translating customer and/or product requirements into technical requirements</li> <li>Influencing architecture or technical design, by leveraging subject matter expertise and technical depth that you build in your previous roles</li> <li>Driving projects spanning multiple teams, including negotiating and reaching agreement with your partners and stakeholders, shepherding the project while identifying and mitigating risks, making trade-off decisions optimizing the outcome</li> <li>Experience building in commercial Cloud Services</li> <li>Experience with global-scale distributed cloud technology and solutions, such as Kubernetes</li> </ul> Compensation At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are: Zone A: $239,000 - $318,600 Zone B: $215,100 - $286,700 Zone C: $198,300 - $264,400 This role may also be eligible for benefits, bonuses, commissions, and equity. Please visit <a href="http://go.atlassian.com/payzones" target="_blank">go.atlassian.com/payzones</a> for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. Our perks &amp; benefits Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit <a href="http://go.atlassian.com/perksandbenefits" target="_blank">go.atlassian.com/perksandbenefits</a>to learn more. About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. To learn more about our culture and hiring process, visit <a href="http://go.atlassian.com/crh" target="_blank">go.atlassian.com/crh</a>. <a href="https://careers-americas.icims.com/jobs/17001/head-of-technical-program-management%2c-paas/job?mode=apply" target="_blank">Apply for this job</a>

Atlassian

Head of Technical Program Management, PaaS

<h1>Principal Technical Program Manager - Trust</h1> <a href="https://careers-americas.icims.com/jobs/16899/principal-technical-program-manager---trust/job?mode=apply" target="_blank">Apply for this job</a> Working at Atlassian Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. What you'll do <ul> <li>Analyse the current state of Security, business objectives, customer needs, product adoption inhibitors, and industry trends.</li> <li>In close collaboration with your security and engineering partners, you'll define a long-term strategy and roadmap for Security.</li> <li>Translate the strategy and platform/product requirements into technical requirements and solutions in collaboration with your partner teams and engineering counterparts.</li> <li>Lead the execution of the articulated roadmap.</li> <li>Drive adoption/usage of your solutions and tools across Atlassian products and external partners and customers.</li> <li>You'll be the owner of your domain, you'll identify and solve any inhibitors, issues or opportunities for your platform/products, programs and customer scenarios.</li> <li>As a Principal TPM of the Security community, you'll drive some of the most complex, cross-divisional projects - including managing complex dependencies and projects with a broad scope across the company</li> </ul> Your background <ul> <li>Recent relevant experience as a Principal Technical Product Manager or from similar positions leading software teams such as Principal Technical Program Manager, Engineer, Technical Lead, Engineering/Development Manager.</li> <li>You'll have either worked on teams that are building commercial security products, or building Cloud Services using security products and partnering with internal security teams - we need you to have security expertise from exposure working in one of these scenarios.</li> <li>You'll be an expert in various security technologies, such as anti-malware, threat protection, vulnerability management, security operations centres, anti-phishing, and threat analysis.</li> <li>For technical depth, you'll be able to demonstrate your understanding of how back end systems are designed and architected, and have experience influencing architecture or technical design leveraging your subject matter expertise.</li> <li>8+ years experience shaping technical product strategy and leading the execution in close collaboration with security and engineering stakeholders, and working with multiple teams across numerous crafts and product areas.</li> <li>Experience analysing business priorities, customer needs, industry trends and articulating a long-term roadmap for your domain in security.</li> <li>Able to translate customer and/or product requirements into technical requirements</li> <li>Experience driving projects spanning multiple teams, identifying and mitigating risks, making trade-off decisions and optimising the outcome</li> </ul> Compensation At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are: Zone A: $205,700 - $274,300 Zone B: $185,200 - $246,900 Zone C: $170,800 - $227,700 This role may also be eligible for benefits, bonuses, commissions, and equity. Please visit <a href="http://go.atlassian.com/payzones" target="_blank">go.atlassian.com/payzones</a> for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. Our perks &amp; benefits Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit <a href="http://go.atlassian.com/perksandbenefits" target="_blank">go.atlassian.com/perksandbenefits</a>to learn more. About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. To learn more about our culture and hiring process, visit <a href="http://go.atlassian.com/crh" target="_blank">go.atlassian.com/crh</a>. <a href="https://careers-americas.icims.com/jobs/16899/principal-technical-program-manager---trust/job?mode=apply" target="_blank">Apply for this job</a>

Principal Technical Program Manager - Trust

<h1>Senior Principal Technical Program Manager</h1> <a href="https://careers-americas.icims.com/jobs/16995/senior-principal-technical-program-manager/job?mode=apply" target="_blank">Apply for this job</a> Working at Atlassian Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. As part of the ACE team at Atlassian, your role will unlock the potential of every team within the company. The ACE team within Atlassian is responsible for delivering advanced technology and solutions that empower Atlassian teams to excel in their respective missions like <ol> <li>Power data driven decision making by developing innovative solutions including using AI/ML and other leading-edge technologies.</li> <li>Ensuring success of critical business decision-making processes by delivering enterprise-grade solutions across finance, commerce, people and workplace domains.</li> </ol> As a Technical Program Manager, reporting to a Head of TPM on the ACE team you will define product/program technical strategy. You will create long term vision for the team and associated roadmap for your areas of ownership and ensure buy in from stakeholders. You will leverage deep domain expertise and technical acumen to ensure successful delivery of large cross organization initiatives. You will demonstrate a comprehensive understanding of fundamental business challenges, shape technical requirements and collaborate with stakeholders to develop comprehensive solutions. You will utilize your technical expertise to influence solution architecture to meet the emerging needs of the business and contribute to programs and process across organizational boundaries <ul> <li>Analyze business objectives, customer needs, product adoption inhibitors and opportunities, industry trends, and based on these, in close collaboration with your stakeholders, define a long-term strategy and roadmap for your platform and product components.</li> <li>Understand business objectives and translate them into technical systems problems that need to be prioritized solved in the current business environment.</li> <li>Define specific systems programs and create a plan of action for realizing those programs. Such programs could be around capacity planning, migration efforts, high availability, network architecture, performance optimization, reliability improvements and more.</li> <li>Use your technical understanding of Atlassian and related systems to partner with and influence engineers and architects in making progress on these problems.</li> <li>Responsible for taking a systematic approach to engineering problems. This includes: prioritizing tasks, scoping out the project, defining objectives, and making consistent progress against each of these.</li> <li>Be accountable for the success of these technical programs by managing the entire lifecycle from initiation to forecasting, budgeting, scheduling, etc.</li> <li>Manage complex dependencies and projects with a broad scope across the company</li> </ul> <ul> <li>Experience leading TPM teams for well-respected technology companies that have become leaders in their space</li> <li>15+ years of leadership experience on software teams as an Engineer, Development Manager, or TPM Manager</li> <li>Strategic thinking and ability to understand business objectives to translate them into technical problems and programs.</li> <li> Technical understanding of systems involved. Willingness to develop domain expertise in the area they operate - storage, networking, authentication, capacity management, service deployments, etc. <ul><li>TPMs are not expected to write or read code, but are expected to understand system flows, block architectures, APIs and such.</li></ul> </li> <li>Experience defining and running end-to-end complex technical programs</li> <li>Strong leadership, organizational, and communication skills</li> </ul> Compensation At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are: Zone A: $230,900 - $307,800 Zone B: $207,800 - $277,000 Zone C: $191,600 - $255,500 This role may also be eligible for benefits, bonuses, commissions, and equity. Please visit <a href="http://go.atlassian.com/payzones" target="_blank">go.atlassian.com/payzones</a> for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. Our perks &amp; benefits Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit <a href="http://go.atlassian.com/perksandbenefits" target="_blank">go.atlassian.com/perksandbenefits</a>to learn more. About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. To learn more about our culture and hiring process, visit <a href="http://go.atlassian.com/crh" target="_blank">go.atlassian.com/crh</a>. <a href="https://careers-americas.icims.com/jobs/16995/senior-principal-technical-program-manager/job?mode=apply" target="_blank">Apply for this job</a>

Senior Principal Technical Program Manager

<h1>Principal Business and Data Analyst</h1> Support | Seattle, United States | Remote, Remote | San Francisco, United States | Full-Time <a href="https://careers-americas.icims.com/jobs/15133/principal-business-and-data-analyst/job?mode=apply" target="_blank">Apply for this job</a> Working at Atlassian Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. Being part of our support organization, you are the customer champion, a trusted partner to Product &amp; Engineering teams, scaling our business by making our Enterprise Customers more successful. You will be key in our company strategic transformation towards Enterprise Cloud. By using your strong business, analytical and data skills, you will identify opportunities to improve our Enterprise Customer’s experience after they migrate to our cloud, based on data and insights from support, and will influence product roadmap, culminating in accelerated growth while keeping our margins (support costs). You're part data analyst, part product manager, and part program manager. You're strategic and also relationship- and data-driven. <ul> <li>Influence product roadmap by identifying, articulating the business impact and proposing possible solutions to the most impacting friction to our customers, after they migrate to our cloud</li> <li>By manipulating data from our customers' interactions with support, extract insights, prepare and deliver regular reporting that uncover improvements opportunities in customer experience, business growth and support efficiency</li> <li>Deliver high-quality deep-dive analysis into opportunities and friction areas happening post-migration and corresponding business cases</li> <li>Partner with Engineering and Product Leaders to design processes and solutions to solve complex support challenges and to implement product improvements that prevent customer friction</li> <li>Identify and remedy Product specific supportability gaps</li> <li>Tell stories through data that resonate with executive leadership</li> <li>Build relationship and rapport to become a trusted advisor to senior partners (Heads of Support, Analytics, Product, and Engineering)</li> <li>Lead projects independently</li> </ul> You will report to the Group Manager, Support Enablement, CSS. <ul> <li>10+ years of relevant experience with a proven ability as an principal data analyst in software development, service delivery, or customer support</li> <li>You have in-depth business understanding and the ability to map business challenges to data</li> <li>Experience with SQL and visualization tools (for example: Tableau, Power BI)</li> <li>Strong written, verbal communication, and presentation skills to senior audience</li> <li>Proven track record of developing longer-term strategies and using data to influence product roadmap</li> <li>Extensive experience working with Product Managers and Software Developers</li> <li>Solid experience Influencing senior partners (directors, heads of ) to enact change</li> </ul> Compensation At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are: Zone A: $192,000 - $256,000 Zone B: $172,800 - $230,400 Zone C: $159,300 - $212,400 This role may also be eligible for benefits, bonuses, commissions, and equity. Please visit <a href="http://go.atlassian.com/payzones" target="_blank">go.atlassian.com/payzones</a> for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. Our perks &amp; benefits Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit <a href="http://go.atlassian.com/perksandbenefits" target="_blank">go.atlassian.com/perksandbenefits</a>to learn more. About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. To learn more about our culture and hiring process, visit <a href="http://go.atlassian.com/crh" target="_blank">go.atlassian.com/crh</a>. <a href="https://careers-americas.icims.com/jobs/15133/principal-business-and-data-analyst/job?mode=apply" target="_blank">Apply for this job</a>

Principal Product Data Analyst - Enterprise Cloud Post-Migration

<h1>Head of Technical Program Management, Identity</h1> <a href="https://careers-americas.icims.com/jobs/14658/head-of-technical-program-management%2c-identity/job?mode=apply" target="_blank">Apply for this job</a> Working at Atlassian Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. This is a remote position. To help our teams work together effectively, this role requires you to be located in the Pacific timezone. Your future team The Identity team is building and delivering a platform and solutions enabling Atlassian's customers and partners to access the resources and content they are authorized to across all Atlassian products. As Head of TPM, you will bring executive leadership necessary to transform and drive the Identity strategy. In this role, you will report into the Head of TPM for Core Engineering and demonstrate innovative thinking, collaborative problem-solving skills, as well as a passion for working in a highly cross-functional environment. This is a unique opportunity to influence important technical decisions across the company. You will be working with world-class engineering teams to build central solutions while breaking down technical barriers and strengthening existing systems. You will be leading and growing a team of TPMs. As a member of the TPM team, you will also shape the TPM craft, which is still in a formation stage. We envision TPMs to have strong technical depth, ability to shape product strategy and drive its execution in close collaboration with stakeholders across numerous crafts and product areas. What you'll do <ul> <li>Analyze the state of Identity, business objectives, customer needs, product adoption inhibitors, industry trends, and based on these, in close collaboration with your stakeholders, define a long-term strategy and roadmap for Identity.</li> <li>Ensure translation of the strategy and platform/product requirements into technical requirements and solutions in collaboration with your partner teams and engineering counterparts.</li> <li>Streamline the execution of the articulated roadmap. This will require scoping and execution of numerous programs, and assign the appropriate leaders for each of them.</li> <li>Drive adoption/usage of your platform across Atlassian products and external partners and customers.</li> <li>While this list highlights the most common responsibilities, I want to emphasize the importance of the sense of ownership that you will have for your platform and products, programs, customer scenarios. This means that you will need to proactively identify any inhibitors, issues or opportunities, and proactively address them yourself or find the right owners to do so. The bottom line is that you are a true owner of your area and the buck stops with you.</li> <li>Hire and enable professional and career growth of your team members.</li> <li>As a senior member of the Identity community, you may be driving some of the most complex, cross-divisional projects/initiatives. This could include managing complex dependencies and projects with a broad scope across the company</li> </ul> Your background <ul> <li>12+ years of experience in program leadership on software teams as TPM, Engineer Manager or PM</li> <li>5+ years of people management experience</li> <li>Analyzing business priorities, customer needs, industry trends and articulating a long-term roadmap for your area of responsibilities</li> <li>Translating customer and/or product requirements into technical requirements</li> <li>Influencing architecture or technical design, by leveraging subject matter expertise and technical depth that you build in your previous roles</li> <li>Driving projects spanning multiple teams, including negotiating and reaching agreement with your partners and stakeholders, shepherding the project while identifying and mitigating risks, making trade-off decisions optimizing the outcome</li> <li>Experience building a commercial Cloud Services</li> <li>Experience with Identity technology</li> </ul> Compensation At Atlassian, we strive to design equitable and explainable compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are: Zone A: $230,900 - $307,800 Zone B: $207,800 - $277,000 Zone C: $191,600 - $255,500 This role may also be eligible for benefits, bonuses, commissions, and equity. Please visit <a href="http://go.atlassian.com/payzones" target="_blank">go.atlassian.com/payzones</a> for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. #LI-Remote Our perks &amp; benefits Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit <a href="http://go.atlassian.com/perksandbenefits" target="_blank">go.atlassian.com/perksandbenefits</a>to learn more. About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. To learn more about our culture and hiring process, visit <a href="http://go.atlassian.com/crh" target="_blank">go.atlassian.com/crh</a>. <a href="https://careers-americas.icims.com/jobs/14658/head-of-technical-program-management%2c-identity/job?mode=apply" target="_blank">Apply for this job</a>

Head of Technical Program Management, Identity

<h1>Head of Technical Program Management, Trust</h1> <a href="https://careers-americas.icims.com/jobs/14926/head-of-technical-program-management%2c-trust/job?mode=apply" target="_blank">Apply for this job</a> Working at Atlassian Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. What You’ll Do <ul> <li>Analyze the current state of Trust, business objectives, customer needs, product adoption inhibitors, industry trends, and define a long-term strategy and roadmap for Trust.</li> <li>Ensure translation of the strategy and platform/product requirements into technical requirements and solutions in collaboration with your partner teams and engineering counterparts.</li> <li>Streamline the execution of the articulated roadmap. Drive adoption/usage of your solutions and tools across Atlassian products and external partners and customers.</li> <li>Take ownership for your platform, products, programs, and customer scenarios. You will identify any inhibitors, issues or opportunities, and address them yourself or find the right owners to do so.</li> <li>As a senior member of the Trust community, you will lead the most complex, cross-divisional projects/initiatives. This could include managing complex dependencies and projects with a broad scope across the company.</li> </ul> Your Background <ul> <li>12+ years on software teams as a TPM, Engineer, Engineering Manager or PM</li> <li>5+ years of people management experience</li> <li>Analyzing business priorities, customer needs, industry trends and articulating a long-term roadmap for your area of responsibilities</li> <li>Translating customer and/or product requirements into technical requirements</li> <li>Influencing architecture or technical design, by leveraging subject matter expertise and technical depth</li> <li>Driving projects spanning multiple teams, including negotiating and reaching agreement with partners and stakeholders, shepherding the project while identifying and mitigating risks, making trade-off decisions that optimize the outcome</li> <li>Experience building commercial Cloud Services</li> <li>Experience in Security technologies</li> </ul> Compensation At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are: Zone A: $230,900 - $307,800 Zone B: $207,800 - $277,000 Zone C: $191,600 - $255,500 This role may also be eligible for benefits, bonuses, commissions, and equity. Please visit <a href="http://go.atlassian.com/payzones" target="_blank">go.atlassian.com/payzones</a> for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. Our perks &amp; benefits Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit <a href="http://go.atlassian.com/perksandbenefits" target="_blank">go.atlassian.com/perksandbenefits</a>to learn more. About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. To learn more about our culture and hiring process, visit <a href="http://go.atlassian.com/crh" target="_blank">go.atlassian.com/crh</a>. <a href="https://careers-americas.icims.com/jobs/14926/head-of-technical-program-management%2c-trust/job?mode=apply" target="_blank">Apply for this job</a>

Head of Technical Program Management, Trust

<h1>Lead Principal Technical Program Manager</h1> <a href="https://careers-americas.icims.com/jobs/14923/lead-principal-technical-program-manager/job?mode=apply" target="_blank">Apply for this job</a> We're hiring the Lead Principal Technical Program Manager for Foundations. This is the most senior Individual Contributor TPM role at Atlassian covering wide and most foundational parts of our technical stack (Compute, Network, Data Platform, Identity, Security, Reliability, to name a few). In this role you will bring leadership necessary to transform and drive some of the most critical company-wide initiatives. In this role, you will demonstrate innovative thinking, collaborative problem-solving skills, as well as a passion for working in a highly cross-functional environment. This is a unique opportunity to influence and make some of the most critical technical decisions across the company. You will be working with world-class engineering teams and experts evolving the most foundational aspects of Atlassian's technical stack while breaking down technical barriers and strengthening existing systems. As one of the most senior members of the TPM team, you will also shape the TPM craft, which is still in a formation stage. We envision TPMs to have strong technical depth, ability to shape product strategy and drive its execution in close collaboration with stakeholders across numerous crafts and product areas. Working at Atlassian Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. <ul> <li>Analyze the current state of Foundations, business objectives, customer needs, product adoption inhibitors, industry trends, and based on these, in close collaboration with your stakeholders, define long-term strategy and roadmap for Foundations.</li> <li>Ensure translation of the strategy and platform/product requirements into technical requirements and solutions in collaboration with your partner teams and engineering counterparts.</li> <li>Streamline the execution of the articulated roadmap. Evangelize adoption/usage of the platform and tools across Atlassian executives and product teams.</li> <li>While this list highlights the most common responsibilities, I want to emphasize the importance of the sense of ownership that you will have for your platforms and products, programs. This means that you will need to proactively identify any inhibitors, issues or opportunities, and proactively address them yourself or find the right owners to do so. The bottom line is that you are a true owner of your area and the buck stops with you.</li> <li>As a senior member of the Foundations org, you will be driving some of the most complex, cross-divisional projects/initiatives. This will likely include managing complex dependencies and projects with a broad scope across the company</li> </ul> <ul> <li>15+ years on software teams as TPM, Engineer, Engineering Manager or PM</li> <li>Analyzing business priorities, customer needs, industry trends and articulating a long-term roadmap for your area of responsibilities</li> <li>Translating customer and/or product requirements into technical requirements</li> <li>Influencing architecture or technical design, by leveraging subject matter expertise and technical depth that you built in your previous roles</li> <li>Driving projects spanning multiple orgs, including negotiating and reaching agreement with your partners and stakeholders, shepherding the project while identifying and mitigating risks, making trade-off decisions optimizing the outcome</li> <li>Rich experience building large-scale commercial Cloud Services and PaaS</li> </ul> Our perks &amp; benefits Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit <a href="http://go.atlassian.com/perksandbenefits" target="_blank">go.atlassian.com/perksandbenefits</a>to learn more. About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. To learn more about our culture and hiring process, visit <a href="http://go.atlassian.com/crh" target="_blank">go.atlassian.com/crh</a>. <a href="https://careers-americas.icims.com/jobs/14923/lead-principal-technical-program-manager/job?mode=apply" target="_blank">Apply for this job</a>

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