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<h3> Position Summary </h3> Industry-leading clients. An award-winning culture. Top notch connections. Big opportunities. From learning to leadership, this is your chance to take your career to the next level. Deloitte can show you what it takes to explore an entire universe of ideas, possibilities, and opportunities—and help make an impact that matters with SAP solutions. Recruiting for this role ends on May 31, 2025 Work You'll Do At Deloitte, you will work with the best in the business to solve their toughest problems. As an SAP Manager, you will: <ul> <li> Be responsible for delivering complex projects in a fast-paced, team environment.</li> <li> Promote and take part in forums for sharing expertise and strengthening Deloitte’s collective knowledge.</li> <li> Collaborate on innovative solutions to bolster the future of the practice.</li> <li> Develop your knowledge of and gain project experience in SAP’s newest and future solutions.</li> </ul> The Team Relentless disruption requires organizations to embrace more than iterative change. Deloitte’s SAP practice helps clients move from legacy systems to enterprise-wide solutions by efficiently designing and implementing SAP solutions. Each SAP implementation focuses on achieving results that support businesses strategies through process improvement, technology, and innovation. Our work is varied and challenging, involving clients considering first time implementations as well as those experienced businesses looking to enhance their business applications. Our professionals have hands-on access and exposure to the latest technologies and committed thought pioneers. Qualifications Required: <ul> <li>8 years’ relevant SAP consulting or industry experience</li> <li>Experience with SAP Data Architecture, SAP MDG/MDM, and S4 HANA</li> <li>Participation in all phases of at least 4 SAP MDG master data domain implementations with 2 in a lead role</li> <li>Bachelor’s degree or equivalent</li> <li>Ability to travel up to 50%, based on the work you do and the clients and industries/sectors you serve.</li> </ul> Desired: <ul> <li>Experience with SAP BODS, Information Steward, and Data Services</li> <li>Experience leading pre-sales, proposal, and RFPs</li> <li>Data quality reporting and cleansing implementation experience</li> <li>Knowledge of SAP Landscape Transformation (SLT), Smart Data Integration (SDI) or Smart Data Access (SDA)</li> <li>Experience delivering projects using SAP ASAP &amp; Agile methodologies</li> <li>Signavio experience</li> <li>Greenfield implementation experience</li> <li>Master’s degree</li> </ul> <a href="https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html" target="_blank">Information for applicants with a need for accommodation</a> Wages + Salary The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $131,175 to $218,625. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. #SAP23 #EPCORE Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. <a href="https://www2.deloitte.com/us/en/pages/careers/topics/recruiting-tips.html" target="_blank">Check out recruiting tips from Deloitte recruiters.</a> Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. <a href="https://www2.deloitte.com/us/en/pages/careers/articles/life-at-deloitte-benefits-and-rewards.html" target="_blank">Learn more about what working at Deloitte can mean for you.</a> Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte’s purpose is to make an impact that matters for our clients, our people, and in our communities. We are creating trust and confidence in a more equitable society. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. We are focusing our collective efforts to advance sustainability, equity, and trust that come to life through our core commitments. <a href="https://www2.deloitte.com/us/en/pages/about-deloitte/articles/purpose-at-deloitte-us.html" target="_blank">Learn more about Deloitte's purpose, commitments, and impact.</a> Professional development From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

Deloitte

SAP Data Architect Manager

<h3> Position Summary </h3> Industry-leading clients. An award-winning culture. Top notch connections. Big opportunities. From learning to leadership, this is your chance to take your career to the next level. Deloitte can show you what it takes to explore an entire universe of ideas, possibilities, and opportunities—and help make an impact that matters with SAP solutions. Recruiting for this role ends on May 31, 2025 Work You'll Do At Deloitte, you will work with the best in the business to solve their toughest problems. As an SAP Senior Consultant, you will <ul> <li>Take part in delivering complex projects in a fast-paced, team environment.</li> <li>Promote and take part in forums for sharing expertise and strengthening Deloitte’s collective knowledge.</li> <li>Collaborate on innovative solutions to bolster the future of the practice.</li> <li>Develop your knowledge of and gain project experience in SAP’s newest and future solutions.</li> </ul> The Team Relentless disruption requires organizations to embrace more than iterative change. Deloitte’s SAP practice helps clients move from legacy systems to enterprise-wide solutionsby efficiently designing and implementing SAP solutions. Each SAP implementation focuses on achieving results that support businesses strategies through process improvement, technology, and innovation. Our work is varied and challenging, involving clients considering first time implementations as well as those experienced businesses looking to enhance their business applications. Our professionals have hands-on access and exposure to the latest technologies and committed thought pioneers. Qualifications Required: <ul> <li>5 years’ relevant SAP consulting or industry experience</li> <li>Experience with SAP Data Architecture, SAP MDG/MDM, and S4 HANA</li> <li>Experience setting up master data processes on SAP MDG</li> <li>Participation in all phases of at least 2 SAP MDG master data domain implementations, with at least 1 in a lead role</li> <li>S4 HANA implementation experience</li> <li>Bachelor’s degree or equivalent</li> <li>Ability to travel up to 50%, based on the work you do and the clients and industries/sectors you serve.</li> </ul> Desired: <ul> <li>Experience with SAP BODS, Information Steward, and Data Services</li> <li>Data quality reporting and data cleansing implementation experience</li> <li>Knowledge of SAP Landscape Transformation (SLT), Smart Data Integration (SDI) or Smart Data Access (SDA)</li> <li>Understanding of SAP ASAP &amp; Agile methodologies</li> <li>Signavio experience</li> <li>Greenfield implementation experience</li> <li>Master’s degree</li> </ul> <a href="https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html" target="_blank">Information for applicants with a need for accommodation</a> Wages + Salary The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $113,325 to $188,875. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance #SAP23 #EPCORE Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. <a href="https://www2.deloitte.com/us/en/pages/careers/topics/recruiting-tips.html" target="_blank">Check out recruiting tips from Deloitte recruiters.</a> Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. <a href="https://www2.deloitte.com/us/en/pages/careers/articles/life-at-deloitte-benefits-and-rewards.html" target="_blank">Learn more about what working at Deloitte can mean for you.</a> Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte’s purpose is to make an impact that matters for our clients, our people, and in our communities. We are creating trust and confidence in a more equitable society. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. We are focusing our collective efforts to advance sustainability, equity, and trust that come to life through our core commitments. <a href="https://www2.deloitte.com/us/en/pages/about-deloitte/articles/purpose-at-deloitte-us.html" target="_blank">Learn more about Deloitte's purpose, commitments, and impact.</a> Professional development From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

SAP Data Architect Senior Consultant

Your work days are brighter here.At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.At Workday, we value our candidates’ privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers. Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not.In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.About the TeamWorkday’s Specialized technical consulting team is driven by a passion for our products and the success of our customers in implementing our best in class solutions. We’re a diverse group of people, with an invaluable mix of experience and backgrounds, located across multiple locations. We are often remote from one another but that doesn’t stop our sense of collaboration, supportiveness, and fun!About the RoleThis role involves leading complex technical workstreams, designing and implementing solutions that align with customer requirements, and ensuring seamless data synchronization across systems. You'll work closely with the client’s project team to ensure the customer’s successful deployments of various integration products, and services. You will help lead integration deliverables associated with Adaptive Planning and Strategic Sourcing implementation projects. This position offers the opportunity to leverage your technical expertise and consulting skills to significantly impact how our customers maximize the value from their Workday products.We are looking for someone to join our team who is eager to learn with a creative mindset, great technical skills and a positive attitude. About YouBasic Qualifications<ul> <li>5+ years as a software engineer or technical consultant</li> <li>5+ years in a closely related technical area (i.e. system administration, software QA, etc.) where script writing or coding is part of the usual job duties</li> <li>Experience with Adaptive Planning!</li> <li>Experience with scripting languages, ie. JavaScript</li> <li>In-depth understanding of APIs, Web Services, SOAP, REST, XML and XSLT</li> <li>Confirmed knowledge of software development process and testing practices</li> </ul><h2>Other Qualifications</h2><ul> <li>Advanced analytical and problem-solving skills with the ability to learn and apply technologies to address business challenges.</li> <li>Experience leading a team in technical, customer-facing roles responsible for gathering requirements and designing solutions.</li> <li>Experience with internet protocols, networks, and related technologies, including HTTP, XML, REST and SOAP web services</li> <li>Experience with software delivery and support (experience with SaaS)</li> <li>Understanding of relational databases including intermediate level SQL</li> <li>Aptitude for problem solving and learning new technologies</li> </ul>Posting End Date: 6/30/2025The application deadline for this role is the same as the posting end date stated. Workday Pay Transparency StatementThe annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday’s comprehensive benefits, please <a href="https://workdaybenefits.com/us/welcome-to-workday-benefits/prospective-workmates" target="_blank">click here</a>.Primary Location: USA.CO.Denver Primary Location Base Pay Range: $116,900 USD - $175,400 USD Additional US Location(s) Base Pay Range: $111,100 USD - $197,300 USDIf performed in Colorado, the pay range for this job is $116,900 - $175,400 USD based on min and max pay range for that role if performed in CO.The application deadline for this role is the same as the posting end date stated as below: 06/30/2025 Our Approach to Flexible Work With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!

Workday

Senior Technical Integration Consultant(Adaptive Planning)

WHO WE ARE Relation Insurance is a leading, innovative company with a strong commitment to excellence and a passion for delivering cutting-edge solutions to our clients. As a key player in the insurance market, we pride ourselves on our dynamic culture, collaborative environment, and continuous drive for success. With a rich history and a bright future ahead, we are looking for exceptional individuals to join our team and contribute to our ongoing growth and success. JOIN OUR COMPLIANCE DREAM TEAM! Are you and your colleague passionate about navigating the complexities of health and welfare compliance? The team is seeking a dynamic duo to join as VP, Compliance and Compliance Analyst. VP, Compliance The VP, Compliance will provide expert health and welfare compliance support to Employee Benefits Sales Executives and Client Service teams. Responsibilities include researching and reviewing federal, state, and local laws, offering training to enhance the skills and knowledge of client service teams, and assisting in client compliance education and implementation. The VP, Compliance will ensure clients remain informed and compliant with all applicable laws, including the Affordable Care Act, while demonstrating exceptional research, leadership, business, and client relations skills. Compliance Analyst The Compliance Analyst will focus on standardizing processes across various service teams to promote accountability and implement compliance safeguards. Acting as a liaison between the Employee Benefits Compliance Team and Relation’s Operations and Service teams, this position will provide proactive support to ensure adherence to relevant laws, regulations, and internal policies. This role is crucial in ensuring compliance with relevant laws, regulations, and internal policies. Together, the VP, Compliance and Compliance Analyst will form a powerhouse team, leveraging their existing synergy to drive compliance excellence and support clients' success. ***We are also open to candidates who may not currently be working together but are passionate about team collaboration. A GLIMPSE INTO YOUR DAY<ul> <li>Manages, designs, develops, and completes compliance projects to ensure that our internal teams and clients are meeting the requirements of various federal, state and local laws.</li> <li>Stays updated with federal, state, and local regulations such as HIPAA and ACA.</li> <li>Manage and investigate compliance related incidents and breaches, ensuring proper documentation and reporting to appropriate authorities.</li> <li>Provides guidance, clear insight, and recommendations to effectively and efficiently achieve compliance with Federal, state and local requirements.</li> <li>Conducts compliance reviews for new clients during onboarding and provides guidance where necessary in collaboration with internal teams.</li> <li>Conducts regular audits and reviews of organizational practices to ensure compliance with regulatory standards.</li> <li>Performs risk assessments to identify potential compliance issues and recommends corrective actions.</li> <li>Prepares comprehensive reports on compliance activities, findings, and outcomes.</li> <li>Plans, organizes, and prioritizes work in a well-organized manner.</li> <li>Conducts research to respond to ad-hoc client inquiries. </li> <li>Works closely with internal and external partners to ensure that all practices align with applicable laws and regulations.</li> <li>Recommends process improvements as needed.</li> <li>Special projects and other duties as assigned.</li> </ul>WHAT SUCCESS LOOKS LIKE IN THIS ROLE<ul> <li>A Life Accident and Health License from state of domicile is required within 3 months of hire and must be maintained thereafter.</li> <li>2+ years of healthcare compliance, auditing, risk management or equivalent combination of education and job-related experience.</li> <li>In-depth understanding of healthcare laws and regulations.</li> <li>Outstanding interpersonal and communication skills are required to maintain effective relationships with clients, team members, and others.</li> <li>Ability to conduct audits and risk assessments.</li> <li>Proficiency in in data analysis and reporting.</li> <li>Advanced skills in Microsoft Office (primarily Excel, PowerPoint and Word). Must be computer literate with the ability to learn new software applications, such as online agency management systems.</li> <li>Excellent presentation skills for both in-person and teleconference/webinar sessions. Works cross-functionally and at all levels as both a self-starter and in a team environment.</li> <li>Think critically, creatively, analytically, and with sound judgment to develop and provide comprehensive, in-depth compliance analyses and ad hoc projects.</li> <li>Simultaneously manage multiple assignments while maintaining composure, good judgment, and commitment to deadlines.</li> <li>Drive and influence projects from start to finish with minimal oversight and little or no authority.</li> <li>Willingness to adhere to all principles of confidentiality.</li> <li>Customer focused, high integrity, excellent work ethic.</li> <li>Must value operating in a collaborative work environment.</li> <li>Ability to show initiative, good judgment, and resourcefulness.</li> <li>Ability to work independently and on a team.</li> </ul>WHY CHOOSE RELATION?<ul> <li>Competitive pay.</li> <li>A safe and healthy work environment provided by our robust benefit program including family health and wellness programs, 401K, employee assistance programs, paid time off, paid holidays and more. </li> <li>Career advancement and development opportunities.</li> </ul>.Note: The above is not all encompassing of the full position description. Relation Insurance Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Relation, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is presented within this posting. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. .$65,000.00 - $85,000.00

Relation Insurance

Compliance Analyst

<h2>Job Description</h2>Zendesk is seeking a Global Content Demand Generation Marketing Manager to drive global demand campaigns, with a particular focus on creating demand in the IT, Employee Experience (EX), and Employee Service (ES) space. This role will be instrumental in nurturing open opportunities and building a pipeline to grow our Employee Service solutions. You’ll collaborate closely with regional marketing, product marketing, and sales teams to create integrated campaigns that generate pipeline and bookings.The ideal candidate has a strong background in demand generation for ITSM solutions, employee experience or employee service initiatives. Experienced in developing content strategies, working with event speakers, and evolving messaging for the stages of the buyer journey . You should be a team player with strong influence management, cross-functional collaboration skills, and a willingness to learn new AI and marketing technologies. Join a team that values creativity, inclusivity, and community impact.Responsibilities:<ul> <li>Campaign content and messaging development: Lead the development of global, full funnel demand content such as digital events, analyst reports, demos, customer stories, data sheets, etc. Partner with product marketing and utilize data-driven analysis to understand target audience segmentation, align campaign and product messaging, and develop an effective and compelling content strategy. Understand and articulate the buyer's journey for our solutions in the context of campaigns. </li> <li>Cross-team collaboration: Work closely with teams across the marketing organization including product marketing, brand &amp; creative, localization, customer marketing, etc to deliver integrated demand campaigns.</li> <li>Global Partnership: Partner with regional marketing teams to execute the global campaign within the AMER, EMEA, LATAM, and APAC regions. Responsible for helping to define and build a repeatable marketing strategy and execution model which is packaged up into Marketing Kits that our regional and channel marketing teams can use to execute activities within each region.</li> <li>Measure &amp; Optimize: Collaborate closely with marketing analytics to set pipeline targets for each campaign, evaluate campaign and channel performance, and implement data-driven optimizations to meet objectives.</li> </ul>Qualifications:<ul> <li>3-5 years of marketing experience, ideally with a focus on content development in a B2B SaaS environment</li> <li>Proven experience in end-to-end execution of global marketing campaigns targeting IT, EX and ES audiences</li> <li>Ability to leverage audience data to inform optimal targeting and campaign strategy</li> <li>Strong writing and messaging skills, especially around IT and employee service topics</li> <li>Experience managing multi-channel campaigns and working with external agencies</li> <li>Quick learner who thrives in a fast-paced, dynamic environment</li> <li>Creative, innovative, and solutions-oriented with a knack for problem-solving and program improvement</li> <li>Strong organizational skills with attention to detail and ability to manage multiple projects</li> <li>Data-driven approach to campaign optimization and performance tracking</li> <li>Strong communication skills across all levels, from marketing and sales teams to executive stakeholders</li> <li>Positive, collaborative, and energetic, with a focus on building effective relationships and influencing change</li> <li>Bias for action and high-quality results with a focus on timely delivery</li> </ul>Where We Work:Fully Flexible - BUT YOU MUST LIVE IN COMMUTABLE DISTANCE TO ONE OF OUR MARKETING HUBS (AUSTIN, SEATTLE, SF BAY) The US annualized base salary range for this position is $103,000.00-$155,000.00. This position may also be eligible for bonus, benefits, or related incentives. While this range reflects the minimum and maximum value for new hire salaries for the position across all US locations, the offer for the successful candidate for this position will be based on job related capabilities, applicable experience, and other factors such as work location. Please note that the compensation details listed in US role postings reflect the base salary only (or OTE for commissions based roles), and do not include bonus, benefits, or related incentives.The intelligent heart of customer experienceZendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster <a href="http://www.zendesk.com/diversity-inclusion/" target="_blank">global diversity, equity, &amp; inclusion</a> in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please <a href="https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf" target="_blank">click here</a>. Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to <a href="#">peopleandplaces@zendesk.com</a> with your specific accommodation request.

Zendesk

Global Content Demand Marketing Manager - IT

Airtable is the no-code app platform that empowers people closest to the work to accelerate their most critical business processes. More than 500,000 organizations, including 80% of the Fortune 100, rely on Airtable to transform how work gets done.At Airtable, we are passionate about our platform’s ability to democratize software creation and empower anyone to “create anything.” As a Technical Account Manager, you’ll leverage your product and technical expertise to help our most strategic customers maximize their value from Airtable’s platform. Partnering closely with our Customer Success, Sales, and Services teams, you’ll help clients feel confident with their Airtable implementations and build scalable solutions. You’ll also work closely with our product and engineering teams to expand our platform capabilities based on market feedback. This is a unique opportunity to serve as an early member of the TAM team, shaping our client support model as we grow the team and define our playbook. <h1>What you'll do</h1> <ul> <li>Serve as a dedicated resource to strategic customers and their key Airtable builders, accelerating their time to value as they launch new solutions and entrench existing use cases </li> <li>Partner with our Customer Success and Sales teams to identify opportunities to increase Airtable’s value to strategic customers and create a world class customer experience</li> <li>Build working knowledge of customers’ complex workflows and ecosystems in order to design proactive/tailored solutions</li> <li>Host regular sessions with customer contacts to provide hands-on support for Airtable challenges and aid in building new functionality in their bases</li> <li>Review support cases to identify trends and present holistic solutions</li> <li>Complete in-depth reviews of customers’ implementations to provide insights and strategic recommendations for future improvements</li> <li>Provide at-the-ready support for customers’ critical events, such as major releases or seasonal launches</li> <li>Manage escalations with the Engineering team, serving as the customer’s advocate and liaison </li> <li>Identify and share our most valuable use cases and user stories to our Engineering and Customer Engagement teams to inform the product roadmap</li> <li>Develop processes and workflows that allow us to scale a best-in-class Premium Support program</li> </ul> <h1>Who you are</h1> <ul> <li>You have 3+ years of experience in a support, technical account management or consulting role in a SaaS environment, ideally in the data visualization or productivity space</li> <li>You demonstrate excellent communication skills, and are equally comfortable presenting to individual contributor stakeholders and VP-Level decision makers </li> <li>You grasp the fundamentals of database design and are passionate about creating unique solutions to complex business problems</li> <li>You have a history of managing multiple assignments simultaneously, can work independently to drive projects to completion with a high level of attention to detail</li> <li>You have experience supporting critical processes for major Enterprise customers</li> <li>You have a keen technical mind, and are comfortable discussing how customers can leverage APIs or custom code</li> <li>You have a proactive, empathetic, and consultative partnership style</li> </ul> Airtable is an equal opportunity employer. We embrace diversity and strive to create a workplace where everyone has an equal opportunity to thrive. We welcome people of different backgrounds, experiences, abilities, and perspectives. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any characteristic protected by applicable federal and state laws, regulations and ordinances. Learn more about your <a href="https://drive.google.com/file/d/1jAj2by1bto5g8Xqn9hWNAwPOMGNd_fM6/view?usp=sharing" target="_blank">EEO rights as an applicant</a>. VEVRAA-Federal Contractor If you have a medical condition, disability, or religious belief/practice which inhibits your ability to participate in any part of the application or interview process, please complete our <a href="https://airtable.com/shrq13fCV8h1sx2t8" target="_blank">Accommodations Request Form</a> and let us know how we may assist you. Airtable is committed to participating in the interactive process and providing reasonable accommodations to qualified applicants. Compensation awarded to successful candidates will vary based on their work location, relevant skills, and experience. Our total compensation package also includes the opportunity to receive benefits, restricted stock units, and may include incentive compensation. To learn more about our comprehensive benefit offerings, please check out <a href="https://airtable.com/careers/life-at-airtable" target="_blank">Life at Airtable</a>. For work locations in the San Francisco Bay Area, Seattle, Los Angeles, and New York, the on-target earnings range for this role is: $170,000—$221,500 USD For all other work locations (including remote), the on-target earnings range for this role is: $153,000—$199,300 USD Please see our Privacy Notice for details regarding Airtable’s collection and use of personal information relating to the application and recruitment process by clicking <a href="https://www.airtable.com/company/personnel-privacy-notice" target="_blank">here</a>.

Airtable

Technical Account Manager

<h2>This is IT at Lattice</h2> As an IT Systems Engineer at Lattice, you will be responsible for the design, development, and management of our identity and access management systems. you will play a critical role in developing, maintaining, and improving our entire suite of third party applications. You will proactively seek ways to empower all Latticians to work efficiently, productively, and securely anywhere in the world by maintaining and improving, and creating orchestration for our entire SaaS portfolio and supporting systems such as Jamf, Okta, Workato, among others. Additionally, you will be responsible for building and iterating on processes and workflows to enhance the overall employee experience at Lattice. This is an amazing opportunity to join a small but mighty team and develop best practices and tooling strategies while also helping scale the maturity of the enterprise tech stack as the business grows. If you’re someone who is driven, passionate about the latest technologies (AI, anyone?), and enjoys solving impactful problems at a high-growth company, we would love to hear from you! <h2>What You Will Do</h2> <ul> <li>You will design, implement, and manage Identity and Access Management (IAM) solutions using Okta, focusing on SSO, SAML, OAuth, and SCIM protocols</li> <li>You will develop, test, and maintain Okta Workflows to automate and streamline identity lifecycle processes</li> <li>You will administer Lattice’s Okta Environment, including curating Zones, Policies, and building SAML and OIDC integrations for 3rd-party SaaS and internal apps via the OIN or from scratch, including creating authorization servers with custom scopes and claims</li> <li>You will collaborate with cross-functional stakeholders such as EPD, Business Systems, and the People Team to increase automation and improve security posture of internal systems</li> <li>You will leverage Python, Bash, etc. to automate routine tasks and integrate with APIs</li> <li>You will serve as an escalation point for fellow IT Team members on issues requiring deeper technical expertise in various knowledge domains (i.e. Okta, Okta Workflows, endpoint issues, automations, scripting, etc.)</li> <li>You will create and maintain team-focused and user-facing documentation, policies, and procedures</li> <li>You will develop and implement security policies, procedures, and controls to ensure the integrity and compliance of IAM solutions </li> <li>You will identify and take advantage of opportunities to train and mentor various members across Information Technology</li> <li>You will be responsible for the deployment, configuration, and management of enterprise devices using modern device management solutions. Ensures seamless integration with organizational systems, enforces security policies, and supports application distribution, software updates, and compliance with IT standards</li> </ul> <h2>What You Will Bring to the Table</h2> <ul> <li>You have a minimum of 5 years of experience in Identity and Access Management, with at least 3 years of hands-on experience with Okta</li> <li>You have strong experience with IAM related protocols such as SSO, SAML, OAuth, and SCIM</li> <li>You have documented experience automating routine tasks using Okta Workflows and other automation tools</li> <li>You are proficient in Python and Bash scripting, with a strong understanding of API integrations</li> <li>You have firm knowledge of leveraging APIs to orchestrate IAM systems and experience with API integration work</li> <li>You have experience working in high-growth companies with rapidly shifting IT and business needs</li> <li>You can communicate effectively and be able to break down complex problems into easily digestible tasks</li> <li>You are familiar with SaaS applications and their identity and access management requirements</li> <li>You have excellent problem-solving skills and attention to detail</li> <li>You have strong communication and collaboration skills - you’re a team player and focused on the value that diverse perspectives and experiences bring to discussion</li> </ul> Bonus Points: <ul> <li>You have experience developing infrastructure in public cloud environments (AWS/GCP/Azure)</li> <li>You have certifications in JAMF, Okta, and other relevant fields</li> <li>You have previous experience with security and compliance concepts and frameworks</li> <li>You have advanced scripting and API knowledge</li> <li>You have experience managing and administering MDM platforms and endpoint compliance</li> </ul> The estimated annual cash salary for this role is $139,000 - $173,500. This position is also eligible for incentive stock options, subject to the terms of Lattice’s applicable plans. Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: Medical insurance; Dental insurance; Vision insurance; Life, AD&amp;D, and Disability Insurance; Emergency Weather Support; Wellness Apps; Paid Parental Leave, Paid Time off inclusive of holidays and sick time; Commuter &amp; Parking Accounts; Lunches in the Office; Internet and Phone Stipend; One time WFH Office Set-Up Stipend; 401(k) retirement plan; Financial Planning; Learning &amp; Development Budget; Sabbatical Program; and Invest in Your People Fund *Note on Pay Transparency: Lattice provides an estimate of the compensation for roles that may be hired as required by state regulations. Compensation may vary based on (a) location, as Lattice factors in specific location when benchmarking compensation for most roles; (b) individual candidate skills and qualifications; and (c) individual candidate experience. Additionally, Lattice leverages current market data to determine compensation, so posted compensation figures are subject to change as new market data becomes available. The salary, other compensation, and benefits information is accurate as of the date of this posting. Lattice reserves the right to modify this information at any time, subject to applicable law. <h2>About Lattice</h2> Lattice is on a mission to build cultures where employees and their companies thrive. In an age where employees have more choices than ever before, businesses that put employees first are winning 🏅– and Lattice is building the tools to empower those people-centric companies. Lattice is a people success platform that offers performance reviews, employee engagement surveys, real-time feedback, weekly check-ins, goal setting, and career planning in a way that allows companies to focus on employee development, growth, and engagement – yielding stronger employee retention, performance, and impact to the bottom line 📈. Since launching in 2016, we have grown to over 5,000+ customers globally, including brands like Loom, Robinhood, and Gusto. Lattice is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. Lattice is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation. By clicking the "Submit Application" button below, you consent to Lattice processing your personal information for the purpose of assessing your candidacy for this position in accordance with<a href="https://lattice.com/privacy/job-applicant-privacy-policy" target="_blank">Lattice's Job Applicant Privacy Policy</a>.

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