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Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Your background Bank of America is seeking to expand and diversify their Digital Forensics and Incident Response (DFIR) capability with motivated and adaptable individuals from a range of different backgrounds and experience. This role is open to individuals with at least 3 years of Digital Forensics experience. Required Background and Experience <ul> <li>Identify, analyze, and present evidential data from workstation orientated systems, including but not limited to systems installed with Microsoft Windows; and</li> <li>Such candidates will have experience in investigating specific facets or workstreams of various incident scenarios/investigations as part of a broader DFIR/investigative team; and</li> <li>This particular type of candidate will have accumulated some form of generalist or broad knowledge in computing and networking, together with at least a generalist understanding of information security technologies, techniques, and processes.</li> <li>This candidate may also have led or started to lead a limited amount of incident scenarios/investigations from commencement to cessation, though not a requirement.</li> </ul> Desired Background and Experience <ul> <li>Identify, analyze, and present evidential data from a wide range of enterprise systems for a wide range of incident or investigative scenarios. Scenarios involving cloud technology, such as Azure or AWS, would be especially advantageous; and</li> <li>Such candidates will have experience in investigating and leading various incident scenarios/investigations as part of a broader DFIR/investigative team from commencement to cessation; and</li> <li>This particular type of candidate will be able to draw upon their well-versed knowledge in computing and networking, together with information security technologies, techniques and processes.</li> <li>This candidate may also have initiated or driven initiatives to transform, evolve or upgrade incident scenarios/investigative processes and/or technologies.</li> </ul> For all candidates, please refer to the following in terms of skills and qualifications: <ul><li> One of the below qualifications or certifications are a requirement: <ul> <li>Bachelor’s, Masters or Doctorate Degree in a Computer Science, Computer Engineering, Information Security or Cyber/Digital Forensics related discipline; or</li> <li>Digital Forensics and Incident Response Certification (i.e., EnCE or related SANS certification, such as GCFA).</li> </ul> </li></ul> <ul><li> One or more of the following qualifications or certifications are highly advantageous, though not essential: <ul> <li>A Cloud related qualification or certification, such as Certified Cloud Security Professional (CCSP), or related to Microsoft Azure and Amazon Web Services (AWS); or</li> <li>Linux Qualification or Certification, e.g Red Hat Certified System Administrator</li> </ul> </li></ul> <ul><li> One or more of the following skills or experience are also highly advantageous and would be particularly exciting, though not essential: <ul><li> Programming and scripting skills or experience, such as: <ul> <li>Programming skills and experience, such as Java, C++, Python; or</li> <li>Batch or shell scripting experience within Windows or Linux environments; or</li> </ul> </li></ul> </li></ul> <ul><li> Experience in one of the following Digital Forensics and Incident Response (DFIR) backgrounds: <ul> <li>Cloud and/or containerization technologies (i.e., Docker and Kubernetes) within an enterprise environment; or</li> <li>Linux/Unix systems with particular focus on RedHat or other enterprise scale distributions (distros). This experience should also include excellent knowledge of operating system nuances, file systems and inner workings.</li> </ul> </li></ul> What you can expect The Cyber Threat Defense (CTD) team’s aim is to protect the bank and has an end-to-end view and influence over all security controls at the Bank. Digital Forensics (DF), which is part of CTD, is a reactive team that responds to events or incidents in order to identify and mitigate risk to the Bank. Digital Forensics purview encompasses a wide breadth of incidents, which includes but are not limited to third party breaches, determining data exfiltration and anything else in-between. The Digital Forensics team are well trained and comprise of individuals with a number of different backgrounds, which range from law enforcement, consulting and from within industry. The Digital Forensics team has a vested interest in taking members of the team to the next level. Regardless of levels of experience, training and certification opportunities are commonplace and actively encouraged, as well as the empowerment to invest time in learning new and upcoming technologies that improve on the way that we respond to incidents. What you will do Not one day is the same for Cyber Threat Defense (CTD) team and this is especially true for Digital Forensics (DF). Anyone working within the Digital Forensics team can expecting the following: <ul> <li>Utilizing your extensive Digital Forensics and Incident Response experience to conduct and manage your individual caseload across the entire incident response or investigative lifecycle from start to finish.</li> <li>Discovering unfamiliar technology or data during the midst of an incident or investigation and assessing its relevance to the issues at hand, i.e., stored information, auditing capability, evidential value etc.</li> <li>Leveraging upon your ability to communicate, both written and verbal, in a clear, concise, and inclusive manner to technical and non-technical audiences with colleagues, peers and stakeholders at all levels.</li> <li>Embracing new and upcoming technologies and assessing how they could apply and improve on the way in which the team responds to incidents.</li> <li>Working alongside a global team with colleagues in the USA and Europe, whilst placing emphasis on collaboration and sharing of ideas and methodologies.</li> <li>Undertaking and sharing the responsibilities of working an on-call schedule so that the bank is well placed to respond to incidents or investigations when required.</li> </ul>

Bank of America

Vice President, Digital Forensics, Global Information Security

Dreaming big is in our DNA. It’s who we are as a company. It’s our culture. It’s our heritage. And more than ever, it’s our future. A future where we’re always looking forward. Always serving up new ways to meet life’s moments. A future where we keep dreaming bigger. We look for people with passion, talent, and curiosity, and provide them with the teammates, resources and opportunities to unleash their full potential. The power we create together – when we combine your strengths with ours – is unstoppable. Are you ready to join a team that dreams as big as you do?SALARY: $52,000 - $61,750COMPANY: Michelob ULTRA. Cutwater Spirits. Budweiser. Kona Brewing Co. Stella Artois. Bud Light. That’s right, over 100 of America’s most loved brands, to be exact. But there’s so much more to us than our top-notch portfolio of beers, seltzers, and more. We are powered by a 19,000-strong team that shares our passion to create a future with more cheers. We look for people with talent, curiosity, and commitment and provide the teammates, resources and opportunities to unleash their full potential. The power we create together – when we combine your strengths with ours – is unstoppable. Are you ready to join a team that dreams as big as you do? ROLE SUMMARY: The Service Analyst role consists of critical business functions for AB ONE Tulsa operations. Some of these functions include creating deposits, managing accounts payables &amp; receivables, Front line tech support, as well as ensuring all paperwork and payments are turned in and balanced. In addition, the Service Analyst works daily with assisting Sales and Ops as needed with sales orders.JOB RESPONSIBILITIES: <ul> <li>Perform and ensure all critical local business processes for Sales and Delivery teams (route reconciliation, daily cash deposits, inventory adjustments, accounts payable) are executed and meet daily, weekly, and monthly service level. </li> <li>Provide reception desk and administrative support, including answering phones and front door, inbound and outbound mail, ordering office supplies, etc. </li> <li>Coordinate and ensure that all local Service Analyst processes support and enable the centralized processes in St. Louis.</li> <li>Process activities include check and invoice scanning, necessary technical support for handhelds and mobile computing. </li> <li>Maintain standards controls, and compliance related to the business process. </li> <li>Provide basic technical support and assistance with computer, phone, and iPad hardware and software for staff on-site. </li> <li>Act as the single point of contact for escalations by internal and external customers </li> <li>Execute timely and accurate transactions. Assists in the resolution of discrepancies and data maintenance. </li> <li>Provide outstanding service to internal clients as well as external vendors. </li> </ul>JOB QUALIFICATIONS: <ul> <li>High school diploma or equivalent.</li> <li>1+ years accounting experience, preferred. </li> <li>Customer issue resolution experience.</li> <li>Ability to explain financial or report information. </li> <li>Must be able to work various shifts based on business needs, as the department provides supports the operations. </li> <li>Experience with MS Office Suite including advanced Excel skills, highly skilled in data analysis </li> <li>Understanding of query type software, preferred.</li> <li>Knowledge of applicable systems, preferred (i.e., VIP RAS, SAP, Business Objects, Daily Sales) </li> <li>Strong analytical and problem-solving skills, excellent written and verbal communication skills, follow-up, and organizational skills.</li> <li>Must be able to handle multiple projects and tasks simultaneously. </li> </ul>WHY ANHEUSER-BUSCH: Anheuser-Busch has always dreamed big. It’s who we are as a company. It’s our culture. It’s our heritage. And more than ever, it’s our future. A future where we’re always looking forward. Always serving up new ways to meet life’s moments. A future where we keep dreaming bigger. To reimagine what a beer company can be. And what, together with our people and our partners, Anheuser-Busch can do. Our collective impact is significant. Over the last decade alone, we have contributed more than $400 million to charitable organizations that support our communities, provided over 90 million cans of emergency drinking water, and, together with our wholesaler partners, invested more than $1 billion into responsible drinking initiatives. At the heart of these investments is our shared commitment to community – providing opportunity for our people, lifting our neighbors, and making a meaningful difference in the world. This future is our purpose. A future that everyone can celebrate, and everyone can share in. A future with more cheers. BENEFITS: <ul> <li>Health benefits including Medical, Dental, Vision, Wellness and Tax-Advantaged Savings and Spending Accounts</li> <li>Life Insurance and Disability Income Protection</li> <li>FMLA policies</li> <li>401(k) Retirement Savings options with a company matching contribution</li> <li>Chance to work in a fast-paced environment among a company of owners</li> <li>Free Beer!</li> </ul>

Anheuser-Busch

Service Analyst

Muscogee Nation Department of Health

Assistant Director of Information Technology

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Overview: The Cloud Security Controls Enablement Specialist is responsible for designing, implementing, and managing security controls across multi-cloud environments, with a specific emphasis on Azure and AWS platforms, to ensure the protection of organizational data and systems. This role requires deep expertise in cloud security, architecture principles, and industry standards. The ideal candidate will work closely with various teams to ensure the security of cloud-based applications, data, and infrastructure, particularly on platforms like AWS and Azure. Key Responsibilities: <ul> <li>Lead the design and implementation of secure cloud architectures and solutions, ensuring alignment with business objectives and security requirements.</li> <li>Develop and document security architectures in partnership with CST solutions architecture team, including detailed diagrams and written explanations.</li> <li>Evaluate and recommend new cloud security technologies and practices to improve the organization's security posture.</li> <li>Develop and implement security controls for cloud infrastructure (IaaS, PaaS, SaaS) based on industry best practices and compliance requirements.</li> <li>Ensure appropriate security measures are in place to protect against threats, vulnerabilities, and breaches in Azure and AWS environments.</li> <li>Monitor and evaluate the effectiveness of existing cloud security controls and recommend enhancements.</li> <li>Define and implement security controls and policies for cloud environments, ensuring compliance with industry standards (e.g., ISO 27001, NIST, GDPR, HIPAA) and bank security policies.</li> <li>Conduct regular security assessments and audits of cloud environments to identify and mitigate risks.</li> <li>Conduct risk assessments to identify potential security threats and vulnerabilities in cloud environments.</li> <li>Develop risk mitigation strategies and work with relevant teams to implement solutions.</li> <li>Maintain and update risk registers and ensure continuous monitoring of cloud security risks.</li> <li>Ensure compliance with relevant security standards and regulations (e.g., ISO 27001, NIST, GDPR, HIPAA).</li> <li>Develop and maintain documentation for security controls, policies, and procedures.</li> <li>Participate in internal and external audits to demonstrate compliance with cloud security requirements.</li> <li>Provide guidance and training to stakeholders on cloud security best practices and the implementation of security controls.</li> <li>Act as a liaison between the security team and other departments to promote a security-first culture. </li> <li>Collaborate with DevOps, IT, and business teams to integrate security controls into cloud deployments and CI/CD pipelines.</li> <li>Act as a subject matter expert on cloud security architecture, providing guidance and support to various stakeholders.</li> <li>Stay current with emerging cloud security trends, technologies, and best practices.</li> <li>Continuously improve security controls and processes to enhance the organization's security posture.</li> <li>Participate in security research, community engagements, industry forums, and knowledge-sharing initiatives.</li> </ul> Required Skills: <ul> <li>Strong understanding of cloud security principles and best practices for Azure and AWS platforms.</li> <li>Extensive knowledge of security tools and technologies such as SIEM, IDS/IPS, DLP, firewalls, PKI, and identity management.</li> <li>Experience architecting SIEM systems, threat intelligence platforms, security automation and orchestration.</li> <li>Knowledgeable in network security, including AWS networking primitives, security groups, network access control lists, proxies, firewall and WAF technologies.</li> <li>Experience building and implementing IaC/PaC governance strategies.</li> <li>Experience with cloud and containerized technologies, AKS, EKS, ECS, serverless, Kubernetes and Docker</li> <li>Experience with PKI secrets management platforms (e.g., Azure Key Vault, AWS, KMS, AWS Secrets Manager, HashiCorp Vault).</li> <li>DevSecOps experience building and deploying infrastructure with build and test automation technologies terraform, cloudformation, ansible, docker, jenkins</li> <li>Hands on experience designing and deploying cloud security controls at scale.</li> <li>Extensive knowledge of public cloud service providers and the threats to workloads within those environments</li> <li>Hands-on experience with cloud security solutions, including Cloud Security Posture Management (CSPM) and Cloud Workload Protection (CWPP).</li> <li>5 years of experience in cloud security</li> <li>Currently hold active AWS Security Specialty or Azure AZ-500 certification</li> <li>In-depth understanding of cloud security principles, best practices, and industry frameworks such as OWASP Top 10, NIST, CSA, CIS benchmarks</li> </ul> Desired Skills: <ul> <li>Relevant industry certifications such as ISC2 and SANS GIAC are highly desirable.</li> <li>Strong communication and interpersonal skills to work effectively with cross-functional teams.</li> <li>Ability to manage multiple projects and priorities in a fast-paced environment.</li> </ul>

Vice President, Senior Cloud Security Controls Enablement Specialist, Global Information Security, Australia

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for providing operational support for securities, loans, exchange traded derivatives and over the counter derivatives across multiple lines of business through the lifecycle of a trade. Key responsibilities include handling trading and operational activities before deadlines, maintaining internal systems and providing operational support to internal partners. Job expectations include maintaining a high degree of accuracy with customers and data to ensure compliance with regulations and policies. Responsibilities: <ul> <li>Performs set-up and maintenance of core data across client, account, instrument, and agreement data, and oversees data quality within key data platforms</li> <li>Ensures transactions are completed in an accurate and timely manner</li> <li>Provides operational support for one or more activities within the lifecycle of a trade, including trade processing, trade settlement, accounting and reconciliation, lifecycle events, and collateral management</li> <li>Conducts daily monitoring of client trading activity across multiple markets, servicing clients' needs</li> <li>Completes accurate, timely clearing and settlement of trades with internal and external counterparties, including reconciliation management and governance of trade fails and breaks</li> <li>Performs tasks accurately during high volume periods in a team environment</li> <li>Identifies and flags potential risks in a timely manner</li> </ul> Skills: <ul> <li>Collaboration</li> <li>Customer and Client Focus</li> <li>Oral Communications</li> <li>Prioritization</li> <li>Active Listening</li> <li>Adaptability</li> <li>Business Acumen</li> <li>Client Management</li> <li>Data Collection and Entry</li> </ul> Required Background: Must be a current Year Up intern at Bank of America Shift:1st shift (United States of America) Hours Per Week: 40

Markets Support Analyst - Year Up

Liberty Mutual Strategic Ventures

Account Analyst

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Position Summary Bank of America is looking for an experienced ServiceNow business analyst to help implement ServiceNow’s SecOps modules in a new, “greenfield” ServiceNow instance. This job is responsible for capturing and refining business needs into actionable requirements for ServiceNow developers. Job expectations include working closely with key stakeholders to ensure business outcomes are delivered, assisting with troubleshooting, creating documentation, and assisting with user training. Key Responsibilities: <ul> <li>Responsible for capturing and refining business and system requirements for the ServiceNow SecOps modules.</li> <li>Works with stakeholders to understand their needs, analyze problems, and capture their requirements, and then working closely with the Development Team to refine the requirement into specifications that can be executed by the team.</li> <li>Possess a working knowledge of Cybersecurity best practices, vulnerability management lifecycle, and ServiceNow configuration.</li> <li>Leverages experience and understanding of stakeholder needs to help create a solution, envisions the solution to solve a problem (manual or through software).</li> <li>Performs Cost/Benefit Analysis to align the technology to business strategy. Gathers &amp; catalogs functional, non-functional, and technical requirements for stakeholder requests.</li> <li>Determines the impact of modifications and enhancements on the ServiceNow SecOps modules and platform.</li> <li>Acts as the ServiceNow SecOps subject matter expert to support scope and requirement decisions.</li> <li>Ensures changes to the application are compliant with bank standards and policies.</li> <li>Assists users and development team with application testing and troubleshooting. May help configure test solutions to validate functional and system needs.</li> <li>Identify, document, and troubleshoot application related problems.</li> <li>Documents process, procedures, and workflows associated with the relevant ServiceNow modules and external applications.</li> <li>Leads or participates in continuous improvement efforts; Building expertise in creating, analyzing, and improving processes.</li> <li>Ability to create, maintain, and present training materials for end-users.</li> </ul> Qualifications: <ul> <li>1+ years of experience translating business needs into requirements for a ServiceNow implementation or major enhancement project.</li> <li>Hands-on experience with ServiceNow, including familiarity with at least 1 module.</li> <li>Prior experience in an IT or Cybersecurity role.</li> <li>Strong interpersonal and written/verbal communication skills, with the ability to present complex ideas clearly and effectively.</li> <li>Familiarity with Agile development practices.</li> </ul> Desired Certifications: <ul><li>ServiceNow Certified Systems Administrator (CSA) certification</li></ul> Enterprise Role Overview: Responsible for capturing and refining business and/or system requirements (based on specialization). Works with stakeholders to understand their needs, analyze problems, and capture their requirements, and then working closely with the Development Team to refine the requirement into specifications that can be executed by the team. Possess a working knowledge of the business and/or technical domain based on their specialization. Leverages experience and understanding of stakeholder needs to help create a solution, envisions the solution to solve a problem (manual or through software). Performs Cost/Benefit Analysis to align the technology to business strategy. Gathers &amp; catalogs functional, non-functional, and technical requirements for stakeholder requests. Determines the impact of modifications and enhancements on the application. Acts as the product(s) subject matter expert to support scope and requirement decisions. Ensures changes to the application are compliant with bank standards and policies. Assists users and development team with application testing and troubleshooting, and may help configure test solutions to validate functional and system needs. Identifies, document and troubleshoot application related problems. Documents process, procedures and workflows associated with applications. Leads or participate in continuous improvement efforts; Building expertise in creating, analyzing, and improving processes. Creates, maintains and presents training materials for end-users. Individual contributor. Shift:1st shift (United States of America) Hours Per Week: 40

ServiceNow Business Analyst

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! About the Role: The role is within a team of associates in the Anti-Money Laundering Client Due Diligence (AML/CDD) onboarding function. The team covers new client onboarding and expansion across Global Banking and Markets (GBAM) as its core activities. Responsible for completing AML/CDD checks in line with country standards and CIP/CDD procedures. Responsible to provide seamless delivery and client delight. We not only offer the training and support you will expect from a leading global bank but also the opportunity to grow your career. With exposure to a variety of financial products and markets plus internal exposure to business and support stakeholders. We can offer excellent development and represent the ideal mobility opportunity. Job Description: <ul> <li>Perform document gap analysis by self-sourcing and reviewing available documentation. Evaluating information available publicly or through vendors for multiple Asian jurisdictions </li> <li>Liaise with sales/client teams to obtain and validate correct documentation </li> <li>Process AML/CDD by enriching onboarding requests in the system of record and performing enhanced due diligence as required </li> <li>Support creation of key business metrics </li> <li>Liaise with internal departments to support KYC issues - Involvement in ad hoc projects for new processes or industry initiatives </li> <li>Participate in remediation’s, internal/external Audits Requirements </li> <li>Control focused mindset and good understanding of regulatory and reputational risks (knowledge of Asian requirements a plus) </li> <li>Ability to work under pressure in a dynamic team environment. </li> <li>Ability to liaise with all levels of the firm and people with different experiences and backgrounds. </li> <li>Collaborate closely with business partners to onboard client locally and regionally.</li> </ul> Experience <ul> <li>At least 2-4 years’ working experience in a similar role is preferred</li> <li>Control focused mindset and good understanding of regulatory and reputational risks (knowledge of APAC AML/CDD requirements a plus)</li> <li>Excellent presentation, communication and problem solving skills</li> <li>A proactive learner and self-starter seeking continuous improvement in all job-related aspects.</li> <li>Experience of working in an Asia/Global environment.</li> <li>Good written and oral English, additional language expertise will be a plus.</li> </ul>

Officer - AML/CDD Onboarding Senior Analyst

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description The Client Account Management team handles all Client Onboarding and Monitoring for Global Treasury, Banknote and Global Bulk clients. The Senior Operations Analyst will be responsible for Transaction Monitoring, Product Setup, Foreign Exchange Confirmations, SWIFT MT300 processing, representing department manager on meetings &amp; projects during absences, and various other functions as assigned. Hours of operation range from 7:00 am to 6:00 pm EST daily, however, shift hours are subject to change as business needs arise to ensure sufficient coverage for support functions. Required to work different shifts including statutory holidays as required, based on departmental needs, The Senior Operations Analyst will report to the Department Manager. Responsibilities <ul> <li>Monitor and investigate transactions on the GTMS (Global Treasury Monitoring) and AOC (Approval Officer Communication) queues. </li> <li>Foreign Exchange Confirmations and SWIFT MT300 processing </li> <li>Maintain client database for various Lines of Business</li> <li>Address and respond to inquiries from business partners </li> <li>Complete various accounting entries </li> <li>Representing department manager on meetings &amp; projects during absences</li> <li>Archiving and controlling of department records</li> <li>Other administrative duties, as assigned including month end reporting requirements and daily queries to support department and preparation of reports </li> <li> Required to work different shifts including statutory holidays as required, based on departmental needs</li> </ul> Qualifications <ul> <li>Working knowledge of GBS, AS400, and On-line support an asset</li> <li>Proficiency with Microsoft Office applications and computer skills</li> <li>Knowledge of the banks Treasury products and understanding of payment processing and investigation experience an asset </li> <li>Excellent communication, organizational and problem solving skills</li> <li>Demonstrated ability to work independently with minimal supervision and also a team player</li> <li>Ability to meet established deadlines in a fast paced environment</li> <li>Willingness to learn and take on new tasks</li> <li>Experience in financial services preferred but not required</li> </ul> Other Qualifications <ul> <li>Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions</li> <li>Excels in working among diverse viewpoints to determine the best path forward</li> <li>Experience in connecting with a diverse set of clients to understand future business needs – is a continuous learner</li> <li>Commitment to challenging the status quo and promoting positive change</li> <li>Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base</li> <li>Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world</li> </ul> What Bank of America Offers Bank of America embodies a culture that extends from how we think, to how we behave, and to how we measure performance. By achieving excellence - in everything we do, every time we do it - we deliver the full value of Bank of America for our clients, our shareholders and our employees. Bank of America places a high value on talent and on maintaining a culture defined by meritocracy. For these reasons, it is deeply committed to professional development, opportunity and accountability at all levels of the organization. Bank of America is an Equal Opportunity Employer. Bank of America encourages applications from all qualified individuals. Applicants with disabilities may notify us of any accommodations needed to support your participation in the recruitment process. We wish to thank all applicants for their interest and effort in applying. Please be aware that only candidates selected for interviews will be contacted for this position.

Sr. Operations Analyst - Client Account Management

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to<a href="https://customers.twilio.com/" target="_blank"> hundreds of thousands of businesses </a>and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to <a href="https://www.twilio.com/en-us/blog/open-work" target="_blank">remote-first work</a>, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. See yourself at Twilio Join the team as Twilio’s next Senior Architect - Phone Numbers and Compliance About the job Twilio seeks a visionary leader to guide the development of key systems within Phone Numbers and Compliance areas of our product portfolio. This role will drive strategic initiatives, ensuring our products are robust, scalable, and aligned with Twilio’s commitment to innovation and customer trust. As a senior leader, you will shape the future of our architecture, influence cross-functional teams, and set the standard for excellence across multiple engineering teams.Responsibilities In this role, you will: <ul> <li>Define and drive the strategic vision for Twilio’s architecture, ensuring alignment with business goals and industry best practices.</li> <li>Lead and mentor a team of high-performing architects and engineers, fostering a culture of innovation, collaboration, and continuous improvement.</li> <li>Ensure world-class reliability, scalability, and security for all the products we build.</li> <li>Mentor other architects and engineers on the team throughout their journey.</li> <li>Influence and guide architectural and product decisions, balancing long-term vision with immediate business needs</li> <li>Represent Twilio as a thought leader in the industry, contributing to forums, conferences, and partnerships.</li> </ul> Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: <ul> <li>15–20 years of relevant industry experience, including 5+ years in senior architecture roles</li> <li>Extensive leadership experience in scalable architecture, including a proven track record of leading large, cross-functional engineering teams.</li> <li>Demonstrated ability to set technical direction and lead organizations through complex architectural transformations.</li> <li>Experience designing scalable and resilient enterprise-grade platforms and applications</li> <li>A recognized thought leader with a demonstrated ability to set strategic direction and execute with a bias for action.</li> <li>Skilled at balancing long-term strategies with short-term business priorities, enabling pragmatic and sustainable solutions.</li> <li>Proven ability to design scalable, secure, and fault-tolerant systems iteratively and evolutionarily.</li> <li>Strong experience improving quality and operational processes, commitment to implementing best engineering practices across the organization.</li> <li>Deep cloud expertise with hands-on experience in cloud ecosystems (e.g., AWS, GCP, or Azure), preferably in AWS.</li> <li>Exceptional written and verbal communication skills, with the ability to effectively articulate architectural concepts to technical and non-technical audiences.</li> <li>Strong collaborator, able to influence and build productive relationships across engineering, product, and business teams.</li> <li>Passionate about enabling other architects and engineers through leadership, mentoring, and driving efficient, well-informed decision-making.</li> <li>Skilled at articulating and sharing the vision with customers and synthesizing their business needs to influence strategy and future direction. </li> </ul> Location This role will be remote, but is not eligible to be hired in San Francisco, CA, Oakland, CA, San Jose, CA, or the surrounding areas. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation *Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows: <ul> <li>Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $245,800.00-$308,200.00</li> <li>Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $260,200.00-$325,300.00</li> <li>Based in the San Francisco Bay area, California: $289,100.00-$361,400.00</li> <li>This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.</li> </ul> The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Application deadline information Applications for this role are intended to be accepted until June 20th, 2025 but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call <a href="https://www.twilio.com/company/values" target="_blank">Twilio Magic</a>. Additionally, we empower employees to build <a href="https://twilio.org/support-and-resources/impact-fund" target="_blank">positive change in their communities</a> by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, <a href="https://www.twilio.com/company/jobs#open-positions" target="_blank">please consider other open positions</a>. Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

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