field_remote_option

field_job_occupational_field_parents_all

job_organization_name

job_upgrade_is_featured

About Lumen Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress. We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. <h2>The Role</h2> Provide technical direction in the creation, delivery, and integration of multiple complex software solutions, primarily related to network automation and orchestration. May translate business requirements into specific designs and/or participate in the design, evaluation, and selection of IT solutions for software for a specific business process. Establish the current and future use of practice, metrics, and methodologies to determine current and future solutions. Explore and evaluate new and approved technologies. Consult on the application of existing and new, approved technologies to develop solutions. Ensure the process of creation and delivery of design and solution in accordance with the architectural direction. Create reference diagrams, documentation, topologies, and proof of concepts. <h2>Location</h2> This role is designated as a fully remote position within the United States. <h2>The Main Responsibilities</h2> <ul> <li>Ability to effectively manage and deliver multiple projects to operational stability</li> <li>Champion of the methodology by demonstrating ownership of all aspects of the development lifecycle</li> <li>Support &amp; ownership of all areas under their responsibility</li> <li>Consistently show the ability to mentor others in the production of all artifacts</li> <li>Able to influence the work of others to drive medium &amp; large projects to successful completion through effective project management, customer interaction, and IT coordination</li> <li>Able to effectively estimate the time it will take for themselves and others to perform tasks and are able to influence the team's work to be completed within those timeframes</li> <li>Ability to mentor others in the business processes implemented in the team's applications to provide resolution to support problems</li> <li>Effectively categorize support problems and respond with the appropriate level of urgency</li> <li>Hands-on with coding practices on multiple applications preferably multiple functional areas using various technologies.</li> <li>Ability to architect solutions for the business problem which may be beyond their own applications</li> <li>Ability to scale applications to meet the agreed-upon business SLAs.</li> <li>Collaborate and influence architects and operations team members to make the projects a success from inception to delivery</li> <li>Provide input to stakeholders and project managers for effective capacity planning</li> </ul> <h2>What We Look For in a Candidate</h2> Required Qualifications: <ul> <li>Bachelor’s or Master’s degree or equivalent experience</li> <li>10+ years of relevant experience in the following areas:</li> <li>Software Development Experience; Java, Node.js, Python</li> <li>Network engineering with a focus on automation and orchestration.</li> <li>Strong knowledge of network hardware, protocols, and management systems.</li> <li>Experience with multi-vendor, multi-platform network environments</li> <li>Experience with asynchronous programming and distributed systems design</li> <li>Experience with continuous integration and delivery practices</li> <li>Experience with zero downtime deployment</li> <li>OpenAPI implementation experience</li> </ul> Preferred Qualifications: <ul> <li>Experience with network automation tools such as Ansible, Puppet, or Chef.</li> <li>Experience with gnmi/grpc</li> <li>Knowledge of SDN and NFV technologies.</li> <li>Familiarity with CI/CD pipelines and DevOps practices.</li> </ul> <h2>Compensation</h2> This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges $129,639 - $172,852 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY $136,121 - $181,494 in these states: CO HI MI MN NC NH NV OR RI $142,603 - $190,137 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA #LI-VK1 Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: <ul> <li><a href="https://www.lumenbenefits.com/httpdocs2/index.html" target="_blank">Benefits</a></li> <li><a href="https://jobs.lumen.com/global/en/compensation-information" target="_blank">Bonus Structure</a></li> </ul> Requisition #: 337268 Background Screening If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our <a href="https://jobs.lumen.com/i/global/en/faqs" target="_blank">FAQ page</a>. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Equal Employment Opportunities We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Disclaimer The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name. Application Deadline 03/14/2025

CenturyLink

Sr Lead Architect

<h3> Position Summary </h3> Technology | PxE HXM | SuccessFactors Functional Engineer Position summary As a SuccessFactors Functional Engineer, you will play an important role in implementing and optimizing SuccessFactors solutions, with a particular focus on the Employee Central module. Your expertise will be pivotal in delivering solutions that delight customers and users, while also driving tangible value for Deloitte's business investments. You will leverage your expertise in SuccessFactors to design, configure, and deploy high-quality, outcome-focused solutions, consistently demonstrating your strong track record. The ideal candidate will be a dependable team player, collaborating with cross-functional teams to ensure the successful implementation and optimization of SuccessFactors solutions. Recruiting for this role ends on March 17, 2025 Work you’ll do <ul> <li> Outcome-Driven Accountability: Embrace and drive a culture of accountability for customer and business outcomes. Develop solutions that solve complex HR problems with valuable outcomes, ensuring high-quality, lean designs and implementations.</li> <li> Technical Leadership and Advocacy: Serve as the technical advocate for SuccessFactors solutions, ensuring module configuration integrity, feasibility, and alignment with business and customer goals. Lead requirement analysis, design, configuration, unit testing, integrations, and support.</li> <li> Engineering Craftsmanship: Maintain accountability for the integrity of the configuration design, implementation, quality, data, and ongoing maintenance and operations. Be hands-on, self-driven, and continuously learn new approaches and frameworks. Create functional/technical specifications, and implement high-quality, supportable, scalable configurations ensuring all quality KPIs are met or exceeded. Demonstrate collaborative skills to work effectively with diverse teams.</li> <li> Customer-Centric Engineering: Develop lean solutions through rapid, inexpensive experimentation to solve customer needs. Engage with customers and product teams before, during, and after delivery to ensure the right solution is delivered at the right time.</li> <li> Incremental and Iterative Delivery: Adopt a mindset that favors action and evidence over extensive planning. Utilize a leaning-forward approach to navigate complexity and uncertainty, delivering lean, supportable, and maintainable solutions.</li> <li> Cross-Functional Collaboration and Integration: Work collaboratively with empowered, cross-functional teams including product management, experience, engineering, and delivery. Integrate diverse perspectives to make well-informed decisions that balance feasibility, viability, usability, and value. Foster a collaborative environment that enhances team synergy and innovation.</li> <li> Advanced Technical Proficiency: Possess deep expertise in modern product engineering practices and principles, including Agile methodologies and DevSecOps to deliver daily product deployments using full automation, if available, documenting changes, tracking versions, performing regular backups, and deploying configuration bundles into production via Instance Sync with all quality checks through SDLC lifecycle. Strive to be a role model, leveraging these techniques to optimize solutioning and product delivery. Demonstrate understanding of the full lifecycle product development, focusing on continuous improvement and learning.</li> <li> Domain Expertise: Quickly acquire domain-specific knowledge relevant to the business or implemented SuccessFactors modules. Translate business/user needs, architectures, and UX/UI designs into functional/technical specifications. Be a valuable, flexible, and dedicated team member, supportive of teammates, and focused on quality and tech debt payoff.</li> <li> Effective Communication and Influence: Exhibit exceptional communication skills, capable of articulating complex technical concepts clearly and compellingly. Inspire and influence teammates and product teams through well-structured arguments and trade-offs supported by evidence. Create coherent narratives that align technical solutions with business objectives.</li> <li> Engagement and Collaborative Co-Creation: Engage and collaborate with product engineering teams at all organizational levels, including customers as needed. Build and maintain constructive relationships, fostering a culture of co-creation and shared momentum towards achieving product goals. Align diverse perspectives and drive consensus to create feasible solutions.</li> </ul> The successful candidate will have and/or be able to: <ul> <li>Strong SAP SuccessFactors platform foundation with the understanding of OOPs, data structures, algorithms, configuration, user permissions, etc. </li> </ul> <ul> <li>Advanced knowledge is required in creating and maintaining foundation and generic objects, workflows, configuring business rules, event reasons, Metadata Framework (MDF), Role-Based Permissions (RBP), leveraging SAP Cloud Platform Integration (CPI) or Boomi/MuleSoft, and data exchange formats (XML/JSON).</li> <li>Experience in AI/ML and GenAI.</li> </ul> <ul> <li>Excellent interpersonal and organizational skills, with the ability to handle diverse situations, complex projects, and changing priorities, behaving with passion, empathy, and care.</li> </ul> The team US Deloitte Technology Product Engineering has modernized software and product delivery, creating a scalable, cost-effective model that focuses on value/outcomes that leverages a progressive and responsive talent structure. As Deloitte’s primary internal development team, Product Engineering delivers innovative digital solutions to businesses, service lines, and internal operations with proven bottom-line results and outcomes. It helps power Deloitte’s success. It is the engine that drives Deloitte, serving many of the world’s largest, most respected companies. We develop and deploy cutting-edge internal and go-to-market solutions that help Deloitte operate effectively and lead in the market. Our reputation is built on a tradition of delivering with excellence. Qualifications Required: <ul> <li>5+ years proven experience with SuccessFactors, specifically in implementing and optimizing the Employee Central module. SAP SuccessFactors Employee Central Certification is required.</li> <li>Limited immigration sponsorship may be available</li> <li>Ability to travel 0-10%, on average, based on the work you do and the clients and industries/sectors you serve</li> </ul> Preferred: <ul> <li> A bachelor’s degree in computer science, software engineering, or a related discipline and/or advanced degree (e.g., MS)</li> <li> Previous experience using methodologies &amp; tools like, XP, Lean, SAFe, DevSecOps, SRE, ADO, GitHub, SonarQube, etc. to deliver high quality products rapidly.</li> <li>Previous experience with JavaScript, Groovy, Python, SQL, and planning and configuring architectural layouts for various BizX suite modules.</li> </ul> Information for applicants with a need for accommodation: <a href="https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html" target="_blank">https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html</a> The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $93,000 - $191,000. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. EA_ExpHire EA_ITS_ExpHire Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. <a href="https://www2.deloitte.com/us/en/pages/careers/topics/recruiting-tips.html" target="_blank">Check out recruiting tips from Deloitte recruiters.</a> Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. <a href="https://www2.deloitte.com/us/en/pages/careers/articles/life-at-deloitte-benefits-and-rewards.html" target="_blank">Learn more about what working at Deloitte can mean for you.</a> Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte’s purpose is to make an impact that matters for our clients, our people, and in our communities. We are creating trust and confidence in a more equitable society. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. We are focusing our collective efforts to advance sustainability, equity, and trust that come to life through our core commitments. <a href="https://www2.deloitte.com/us/en/pages/about-deloitte/articles/purpose-at-deloitte-us.html" target="_blank">Learn more about Deloitte's purpose, commitments, and impact.</a> Professional development From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

Deloitte

Technology | PxE HXM | SuccessFactors Functional Engineer

About Lumen Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress. We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. <h2>The Role</h2> The Principal API Architect for Lumen’s Network as a Service implementation is responsible for the design and consistency of our API solutions for NaaS. The ideal candidate will have a deep understanding of API architecture, integration, and management, and will drive the strategic direction of our API initiatives. This role will involve working with network automation and orchestration technologies to enhance our service offerings. <h2>Location</h2> This role is designated as a fully remote position within the United States. <h2>The Main Responsibilities</h2> <ul> <li>Lead the architecture and design of scalable, secure, and high-performance APIs.</li> <li>Collaborate with cross-functional teams to define API strategies and standards.</li> <li>Ensure APIs are consistently designed for high availability and disaster recovery.</li> <li>Oversee API lifecycle management, including versioning and deprecation.</li> <li>Provide technical leadership and mentorship to development teams.</li> <li>Evaluate and recommend new technologies and tools to enhance API capabilities.</li> <li>Ensure compliance with security and data privacy regulations.</li> <li>Participate in code reviews and provide feedback to ensure high-quality code.</li> </ul> <h2>What We Look For in a Candidate</h2> Required Qualifications: <ul> <li>Bachelor’s degree in computer science, engineering, or related field with 15+ years of relevant experience or</li> <li>Master’s degree in computer science, engineering, or related field with 12+ years of relevant experience.</li> <li>Extensive experience in software development with a focus on API architecture and design.</li> <li>Strong knowledge of RESTful and SOAP APIs, API gateways, and related technologies.</li> </ul> Preferred Qualifications: <ul> <li>Experience with microservices architecture and cloud platforms (AWS, Azure, GCP).</li> <li>Experience with API management tools such as Apigee, AWS API Gateway, or similar.</li> <li>Knowledge of GraphQL and gRPC.</li> <li>Familiarity with CI/CD pipelines and DevOps practices.</li> <li>Experience with network standards bodies such as MEF or TMF.</li> </ul> <h2>Compensation</h2> This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges $149,084 - $198,779 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY $156,539 - $208,718 in these states: CO HI MI MN NC NH NV OR RI $163,993 - $218,657 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA #LI-VK1 Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: <ul> <li><a href="https://www.lumenbenefits.com/httpdocs2/index.html" target="_blank">Benefits</a></li> <li><a href="https://jobs.lumen.com/global/en/compensation-information" target="_blank">Bonus Structure</a></li> </ul> Requisition #: 337266 Background Screening If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our <a href="https://jobs.lumen.com/global/en/faq" target="_blank">FAQ page</a>. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Equal Employment Opportunities We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Disclaimer The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name. Application Deadline 03/11/2025

Principal Architect

About Lumen Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress. We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. <h2>The Role</h2> We are seeking a highly skilled and experienced Lead Network Engineer to join our Network Software team. In this role, you will be responsible for designing, developing, coding, testing, and debugging new software or significant enhancements to existing software of moderate complexity. You will work both independently and as part of a team to develop solutions across various disciplines and explain solutions and procedures to stakeholders. <h2>Location</h2> This is a Work From Home position available from any US-based location. <h2>The Main Responsibilities</h2> <ul> <li>Design and implement computer programs to enhance and update the computer system.</li> <li>Analyze programming requests to assist with integration with current applications.</li> <li>Conduct project implementation, research, and evaluate problems, and recommend and implement decisions.</li> <li>Develop and deploy automation solutions for business needs.</li> <li>Provide technical expertise and training to end users, including System Operators/Programmers.</li> <li>Collaborate with the development team to improve system architecture.</li> <li>Ensure the process of creation and delivery of design and solution in accordance with architectural direction.</li> <li>Mentor and train other Software Developers and seek to continually improve processes.</li> <li>Migrate existing applications using Informix to MS SQL Server.</li> <li>Migrate existing applications using Delphi to new standards.</li> </ul> <h2>What We Look For in a Candidate</h2> Essential Skills: <ul> <li>6+ years of overall professional software development experience.</li> <li>4+ years of hands-on development experience with a structured language.</li> <li>Knowledge of Delphi and .NET development.</li> <li>Knowledge in Unit Testing and Server Administration.</li> <li>Experience with API integration, Micro Services, and Containers.</li> <li>Detailed understanding of networking at all layers.</li> <li>Familiarity with concepts related to continuous integration and continuous deployment.</li> <li>Experience with Relational and Non-Relational databases. Specifically experience with Informix and MS SQL Server required.</li> <li>Strong communication and collaboration skills.</li> <li>Familiarity with Lumen UCC applications and services.</li> </ul> Desirable Skills: <ul> <li>Proven experience with CI/CD tools, such as GITLAB CI, Jenkins, and ITCDM.</li> <li>Ability to troubleshoot and resolve technical issues in test and production environments.</li> <li>Ability to identify, assess, and integrate various requests using existing technologies and services.</li> <li>Work under agile principles.</li> <li>Supportive and collaborative management ability in a team environment.</li> <li>Proven customer-facing management skills.</li> </ul> Qualifications: <ul><li>Bachelor's Degree in Computer Science, Engineering, or a related field.</li></ul> <h2>Compensation</h2> This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges: $103,711 - $138,281 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY. $108,896 - $145,195 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI. $114,082 - $152,109 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA. Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: <ul> <li><a href="https://jobs.lumen.com/global/en/benefits-statement" target="_blank">Benefits</a></li> <li><a href="https://jobs.lumen.com/global/en/compensation-information" target="_blank">Bonus Structure</a></li> </ul> Requisition #: 337116 Background Screening If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our <a href="https://jobs.lumen.com/global/en/faq" target="_blank">FAQ page</a>. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Equal Employment Opportunities We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Disclaimer The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name. Application Deadline 03/14/2025

Lead Network Engineer

About Lumen Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress. We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. <h2>The Role</h2> We are seeking a highly skilled and experienced Senior Lead Information Security Engineer specializing in Threat detection and data analytics, to join the Public Sector Security Architecture and Engineering team. In this role, you will be a part of a team that builds security solutions to protect Lumen public sector customers and infrastructure, from advanced security threats. The ideal candidate will be responsible for certifying architecture designs, creating implementation guides and training security operations teams, to support a new virtualized cloud infrastructure environment. This role requires a deep understanding of cloud security, virtualization technologies, best practices in information security and CISA controls. Additionally, this role requires recurring collaboration with Product Management, IT, Architecture, Engineering and Operations teams, to provide subject matter expertise. Candidate must be a U.S. Citizen and eligible to obtain suitability and/or a US Government personnel security clearance. <h2>Location and Schedule</h2> This is a Work from Home position available from any US-based location. <h2>The Main Responsibilities</h2> Security Engineering Researches, evaluates, engineers, develops, troubleshoots, and supports solutions and infrastructure for the company’s Managed Security portfolio. Technical Documentation and Test Procedures Defines and executes repeatable test procedures, creation of technical documentation, and delivery of scalable standards. Solution Design Responsibility for independent engineering design to include collaboration with the Product Management, Product Development, Architecture, and Operations staff on complex security solutions. New Capabilities Develop and implement threat detection rules, signatures, and analytics to identify suspicious behavior. Improve Processes Assesses security operational processes to identify opportunities to optimize, enhance, and automate. Security Infrastructure Support Conduct real-time threat hunting and anomaly detection to proactively identify malicious activity and analyze attack patterns. Security Operations Support Create a scalable process to continuously monitor logs, alerts, and security telemetry from SIEM, EDR, and network security tools. Lifecycle Management Define process and support all platform lifecycle management. Vendor Relations Develops partnerships with key equipment suppliers. Communicates requirements, guidance, and vision to develop, implement, and support security solutions. <h2>What We Look For in a Candidate</h2> - Experience using industry leading security solutions and technologies, to implement modern threat intelligence and data analytics solutions. - Build lab and production development environments to certify architecture designs. - Develop low-level design documents, configuration templates and implementation guides. - Implement production systems and train operations teams. - Experience with integrated SIEM platforms, data analytics techniques, security incident response remediation and threat intelligence feeds. - DevOps tools such as Git, Docker, Jenkins, Gitlab CI/CD; configuration management tools such as Ansible, Salt, Puppet, Chef; and scripting language experience. - Demonstrated ability to effectively manage vendor and contract resources. - Experience working with government programs, employees, and contractors. - 10+ years of related experience. - Undergraduate degree in Computer Science, Engineering, or related field, or equivalent experience. Preferred Qualifications: - SOC (Security Operations Center) data analytics and incident response experience. - Hands-on experience with accreditation and acceptance processes for complex, integrated solutions in a DOD or federal government environment. - Federal TIC (Trusted Internet Connections) or MTIPS (Managed Trusted Internet Protocol Services) experience. - Understanding of cloud infrastructure, networking, storage and platform services and proficiency in cloud-native tools, virtualization and orchestration. - Relevant certifications, such as Splunk Enterprise Security, Splunk Architect. Professional/technical certifications, such as CISSP, CISM or CEH. - Experience developing solutions per FISMA, DCID, NIST policy frameworks, FedRAMP, CISA and GSA compliance requirements. - Working experience with Managed Security Services platforms and solutions. - Working experience with data center platforms such as service provider edge/core devices, Ethernet switch platforms, load balancers, etc. - Experience with software development, and automation of testing, troubleshooting and provisioning tasks. - Knowledge of project management practices and experience with agile development process. <h2>Compensation</h2> This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges: $129,639 - $172,852 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY. $136,121 - $181,494 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI. $142,603 - $190,137 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA. Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: <ul> <li><a href="https://jobs.lumen.com/global/en/benefits-statement" target="_blank">Benefits*</a></li> <li><a href="https://jobs.lumen.com/global/en/compensation-information" target="_blank">Bonus Structure</a></li> </ul> Requisition #: 336964 Background Screening If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our <a href="https://jobs.lumen.com/global/en/faq" target="_blank">FAQ page</a>. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Equal Employment Opportunities We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Disclaimer The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name. Application Deadline 03/18/2025

Sr Lead Information Security Engineer

About Lumen Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress. We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. <h2>The Role</h2> Provide technical direction and definition of Lumen’s Network as a Service (NaaS) implementation across a broad range of network and applications. This will require a strong understanding of Lumen’s Layer 1, Layer 2, &amp; Layer 3 networks and products, a strong understanding of Lumen’s Edge Compute implementation, and a working level understanding of software development methodologies. This role will serve as a primary representative for a product’s implementation on the network automation platform in a cross-functional team and will be expected to be a thought leader in how network capabilities are componentized and exposed to both internal and external consumers to align to the Network as a Service vision and methodology. Will be expected to contribute to the definition of the customer experience and product requirements, translating product and customer experience requirements into specific network and application designs. This role will work across the network architecture, engineering, and systems development organizations to ensure alignment to the vision and experience. Will ensure delivery is coordinated across the broader cross-functional team. May also be expected to communicate vision and implementation with external audiences – customers, industry forums, etc. <h2>Location</h2> This role is designated as a fully remote position within the United States. <h2>The Main Responsibilities</h2> <ul> <li>Process feedback and requirements into key points and concepts to be implemented</li> <li>Architect solutions for business problems which may be beyond ownership area and clearly communicate requirements, intent, and implementation details to technical and non-technical audiences</li> <li>Effectively manage and deliver multiple projects in parallel while maintaining ownership of keys areas of responsibility across the organization</li> <li>Indirectly influence the work of others to drive large projects from inception to delivery with successful completion and implementation of requirements</li> <li>Coach and mentor others in the business processes implemented in the team's applications, services, and workflows to provide resolution to support problems</li> <li>Effectively estimate the time it will take to perform tasks and influence the work to be completed within those timeframes, provide input/feedback to stakeholders and project managers for effective capacity planning</li> <li>Scale solutions to meet enhanced requirements for growth, new services, or network optimization by applying approved technologies and architectures for enhancements/additions and provide for an economical means to complete the work</li> </ul> <h2>What We Look For in a Candidate</h2> Required Qualifications: <ul> <li>Bachelor’s or master’s degree or equivalent experience</li> <li>10+ years of related experience in software development, systems engineering, and/or networking and networking automation</li> <li>Experience translating product and technical network requirements into implementable solutions</li> <li>Strong listening and communication skills</li> <li>Strong coaching and mentorship capabilities</li> <li>Strong understanding of network technologies including Internet, Ethernet, IPVPN, Edge Compute, and Optical transport</li> <li>Strong Layer 2 knowledge of ethernet switching equipment and switching architectures used on Lumen’s Internet networks</li> <li>Working level experience with protocols and standards used on Lumen’s networks such as BGP, IS-IS, MPLS, BFD, LLDP, RPKI, BMP</li> <li>Strong understanding of Ansible, Python, and other network automation methodologies</li> </ul> Preferred Qualifications: <ul> <li>Proven experience as force multiplier in the way teams are lead through complex problems</li> <li> Working Knowledge of:<ul> <li>Asynchronous programming concepts and distributed systems design</li> <li>Continuous integration and delivery practices</li> <li>Zero downtime deployment strategies</li> <li>OpenAPI</li> </ul> </li> </ul> <h2>Compensation</h2> This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges: $129,639 - $172,852 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY. $136,121 - $181,494 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI. $142,603 - $190,137 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA. #LI-VK1 Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: <ul> <li><a href="https://jobs.lumen.com/global/en/benefits-statement" target="_blank">Benefits</a></li> <li><a href="https://jobs.lumen.com/global/en/compensation-information" target="_blank">Bonus Structure</a></li> </ul> Requisition #: 337269 Background Screening If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our <a href="https://jobs.lumen.com/i/global/en/faqs" target="_blank">FAQ page</a>. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Equal Employment Opportunities We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Disclaimer The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name. Application Deadline 03/14/2025

Sr Lead Solution Architect

About Lumen Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress. We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. <h2>The Role</h2> The Principal Information Security Architect provides subject matter expertise for multiple, complex security systems, including developing security architectures and roadmaps, and evaluating, planning and designing security solutions. Additionally, the Principal Architect provides subject matter expertise to Product, IT, Network, and Security teams in the implementation of recommended solutions for identified technical security issues; ensures the implementation of security solutions utilizing advanced technical expertise; serves as architecture lead on major projects with the ability and expertise to develop overall architectural direction; initiates and executes advanced research and development activities of significance to future business security strategies. Experience with Security Designs, Guidance and Best Practices for defining and implementing secure interoperability of Lumen Digital offerings, partner portals, and infrastructure systems. Experience with security frameworks to align guidance and practice towards automated audit capabilities. <h2>Location</h2> This role is designated as a fully remote position within the United States. <h2>The Main Responsibilities</h2> <ul> <li>Drives beneficial security change into the business through the development or review of architectures to ensure that they fit business requirements for security, mitigate risks, conform to the relevant security standards, and balance information risk against the cost of appropriate countermeasures.</li> <li>Develops and designs new security solutions to reduce risk and align business requirements with security standards. Supports vendor relationships; leads vendor reviews through RFx process, working with Procurement and appropriate business partners on requirements and success criteria. Supports development of business case and approval process.</li> <li>Delivers guidelines, best practices, and direction on security standards/policies and roadmaps. Provides subject matter expertise, consultation, and escalation support.</li> <li>Provides support to Security Review process by assisting with complex questions and projects. Work with business units and partners as needed.</li> <li>Acts as liaison between the business and technology from a security perspective, maintains an overview of the environment as a whole and its security aspects, understands business strategy and how it relates to security strategy, acts as a liaison between appropriate regulatory bodies, IT auditors, and business stakeholders, educates IT and enterprise roles on the need for (and consequences of) reducing information-related risk, and ultimately drives organizational change at all levels of the business.</li> </ul> <h2>What We Look For in a Candidate</h2> Required Qualifications: <ul> <li>Bachelor’s degree in computer science, engineering, or related field with 15+ years of relevant experience or</li> <li>Master’s degree in computer science, engineering, or related field with 12+ years of relevant experience.</li> <li>Applicable professional/technical certifications must be in place, such as CISSP, GPEN, GWAPT, GISEC, CISM or CISA.</li> <li>Software development experience.</li> </ul> Preferred Qualifications: <ul><li>Knowledge of information security industry and regulatory obligations (ISO 27001/27002, NIST Framework, FISMA, FedRAMP, and GDPR).</li></ul> <h2>Compensation</h2> This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges: $149,084 - $198,779 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY. $156,539 - $208,718 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI. $163,993 - $218,657 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA. #LI-VK1 Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: <ul> <li><a href="https://jobs.lumen.com/global/en/benefits-statement" target="_blank">Benefits</a></li> <li><a href="https://jobs.lumen.com/global/en/compensation-information" target="_blank">Bonus Structure</a></li> </ul> Requisition #: 337270 Background Screening If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our <a href="https://jobs.lumen.com/i/global/en/faqs" target="_blank">FAQ page</a>. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Equal Employment Opportunities We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Disclaimer The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name. Application Deadline 03/12/2025

Principal Information Security Architect

About Lumen Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress. We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. <h2>The Role</h2> We are seeking a highly skilled and experienced Senior Lead Information Security Engineer specializing in Cloud and Virtualization, to join the Public Sector Security Architecture and Engineering team. In this role, you will be a part of a team that builds security solutions to protect Lumen public sector customers and infrastructure, from advanced security threats. The ideal candidate will be responsible for certifying architecture designs, creating implementation guides, and training security operations teams, to support a new virtualized cloud infrastructure environment. This role requires a deep understanding of cloud security, virtualization technologies, best practices in information security, and CISA controls. Additionally, this role requires recurring collaboration with Product Management, IT, Architecture, Engineering, and Operations teams, to provide subject matter expertise. Candidate must be a U.S. Citizen and eligible to obtain suitability and/or a US Government personnel security clearance. <h2>Location and Schedule</h2> This is a Work from Home position available from any US-based location. <h2>The Main Responsibilities</h2> Security Engineering Researches, evaluates, engineers, develops, troubleshoots, and supports solutions and infrastructure for the company’s Managed Security portfolio. Technical Documentation and Test Procedures Defines and executes repeatable test procedures, creation of technical documentation, and delivery of scalable standards.. Solution Design Responsibility for independent engineering design to include collaboration with the Product Management, Product Development, Architecture, and Operations staff on complex security solutions. New Capabilities Provides input regarding multivendor network, compute, virtualization, and security infrastructure capabilities and future possibilities to conceptualize new products and features. Improve Processes Assesses security operational processes to identify opportunities to optimize, enhance, and automate. Security Infrastructure Support Ensure ongoing scale, management, and monitoring of deployed solutions. Lifecycle Management Define process and support all platform lifecycle management. Vendor Relations Develops partnerships with key equipment suppliers. Communicates requirements, guidance, and vision to develop, implement, and support security solutions. <h2>What We Look For in a Candidate</h2> - Experience using industry leading security solutions and technologies, to implement modern virtualized cloud infrastructure deployments. - Has built lab and production development environments to certify architecture designs. - Development of low-level design documents, configuration templates, and implementation guides. - Implementation of production systems and training operations teams. - Experience with integrated network architectures, data center architectures, and virtualized cloud technologies. - DevOps tools such as Git, Docker, Jenkins, Gitlab CI/CD; configuration management tools such as Ansible, Salt, Puppet, Chef; and scripting language experience. - Broad technical knowledge of current and emerging technologies used within the service provider security, data center, network, and cloud infrastructure. - Demonstrated ability to effectively manage vendor and contract resources. - Experience working with government programs, employees, and contractors. - 10+ years of related experience. - Undergraduate degree in Computer Science, Engineering, or related field, or equivalent experience. Preferred Qualifications: - SOC (Security Operations Center) infrastructure engineering and cloud deployment experience. - Hands-on experience with accreditation and acceptance processes for complex, integrated solutions in a DOD or federal government environment. - Federal TIC (Trusted Internet Connections) or MTIPS (Managed Trusted Internet Protocol Services) experience. - Understanding of cloud infrastructure, networking, storage, and platform services and proficiency in cloud-native tools, virtualization and orchestration. - Relevant cloud certifications, such as AWS certified solutions architect, Azure solutions architect or Google cloud professional architect. - Professional/technical certifications, such as CISSP, CISM or CISA. - Experience developing solutions per FISMA, DCID, NIST policy frameworks, FedRAMP, CISA, and GSA compliance requirements - while maintaining balance between functionality, performance, scalability, and reliability - Working experience with Managed Security Services platforms and solutions. - Working experience with data center platforms such as service provider edge/core devices, Ethernet switch platforms, load balancers, etc. - Experience with software development, and automation of testing, troubleshooting, and provisioning tasks. - Knowledge of project management practices and experience with agile development process <h2>Compensation</h2> This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges: $129,639 - $172,852 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY. $136,121 - $181,494 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI. $142,603 - $190,137 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA. Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: <ul> <li><a href="https://jobs.lumen.com/global/en/benefits-statement" target="_blank">Benefits*</a></li> <li><a href="https://jobs.lumen.com/global/en/compensation-information" target="_blank">Bonus Structure</a></li> </ul> Requisition #: 336963 Background Screening If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our <a href="https://jobs.lumen.com/global/en/faq" target="_blank">FAQ page</a>. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Equal Employment Opportunities We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Disclaimer The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name. Application Deadline 03/18/2025

You could be the one who changes everything for our 28 million members as a Customer Care professional at Centene. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility. *Applicants for the job have the flexibility to work remote from home anywhere in the United States; however, must be able to work a Monday - Friday schedule that covers 11:00 a.m. - 8:00 p.m. Eastern Time. Position Purpose: Leverages real-time analytics to monitor contact center call traffic, reflect current workforce operational targets, and predict resource demands. Works closely with senior workforce team members to optimize simple contact center capabilities.<ul> <li>Performs real-time monitoring of queue metrics and contact center staff performance within internal systems to ensure contact center achieves service level expectations</li> <li>Assists with managing real-time response to events and incidents, and escalating to appropriate teams when needed</li> <li>Assists in managing real-time allocations of resources, prioritizing certain channels as necessary, and escalating requests for staffing changes</li> <li>Monitors real-time adherence to schedules for team members and provides feedback to leaders in real-time via pre-defined communication channels</li> <li>Acts as primary point of contact for daily scheduling questions, issues, or changes</li> <li>Creates scheduled (e.g., daily, weekly) and ad-hoc reports on various performance metrics</li> <li>Processes new hire profiles in internal workforce management tool and links call management systems to reflect real time activity</li> <li>Modifies, cancels, or re-prioritizes planned or shrinkage under direct guidelines from senior team members</li> <li>Performs other duties as assigned</li> <li>Complies with all policies and standards</li> </ul>Education/Experience: Requires a Bachelor's degree and 0 – 2 years of related experience or equivalent experience acquired through accomplishments of applicable knowledge, duties, scope and skill reflective of the level of this position. Experience as project lead handling large projects in similar domain preferred.Pay Range: $22.50 - $38.02 per hourCentene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law. Total compensation may also include additional forms of incentives.Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act

Centene Corporation

Workforce Real-Time Management Analyst I

You could be the one who changes everything for our 28 million members by using technology to improve health outcomes around the world. As a diversified, national organization, Centene's technology professionals have access to competitive benefits including a fresh perspective on workplace flexibility. Position Purpose: In the Digital Experience and Engagement space, leads the management and oversight of all aspects of a technology project to ensure it is completed on time and within budget. Has overall responsibility for managing scope, cost, schedule, internal staffing, vendors, and contractual deliverables. Develops detailed project plans. Monitors project milestones and generates periodic status reports. Evaluates and manages risk. Incorporates quality measures and standards to project deliverables.<ul> <li>Leads multiple medium to large sized projects</li> <li>Leads development and execution of division project initiatives</li> <li>Owns, track, and report on key performance metrics for leadership</li> <li>Works with project stakeholders to develop an objective-based comprehensive project plan as per allocated time and budget</li> <li>Establishes, builds rapport, and maintains relationships with stakeholders, third parties and vendors to ensure their coordination with internal resources</li> <li>Creates, builds, and updates project schedules, project charters, status reports and work breakdown structures</li> <li>Tracks and reports on financial data, performance, and status of multiple projects by leveraging project management tools and techniques; continually reviews and makes recommendations to ensure adequate availability of resources</li> <li>Identifies key project risks and manages them to ensure the delivery of business goals; escalates issues to management as needed</li> <li>Facilitates and determines the resolution of project-related conflicts including necessary corrective action(s)</li> <li>Ensures consistency and adherence to corporate operational standards and processes</li> <li>Ensures proper project closure including lessons learned</li> <li>Works with consultant staff performing a wide-range of project controls functions.</li> <li>Prepares information technology project status reports by collecting, analyzing and summarizing information and trends.</li> <li>Performs other duties as assigned</li> <li>Complies with all policies and standards</li> </ul>Education/Experience: Requires a Bachelor's degree and 5 – 7 years of related experience. Or equivalent experience acquired through accomplishments of applicable knowledge, duties, scope and skill reflective of the level of this position. Technical Skills:One or more of the following skills are desired.<ul> <li>Experience with Jira or other Agile/Scrum related platforms</li> <li>Experience with large-scale digital and/or operational transformations</li> <li>Experience in healthcare, wellness, or digital health</li> <li>Experience with service design and operations (digital and physical)</li> <li>Experience with both B2C and B2B products and/or services</li> <li>Experience with Adobe Platforms, Salesforce, or AWS</li> <li>Experience with Microsoft Office; Project Management; Root Cause Analysis; Sourcing; Stakeholder Management; Vendor Relationship Management</li> </ul> Soft Skills:<ul> <li>Intermediate - Seeks to acquire knowledge in area of specialty</li> <li>Intermediate - Ability to identify basic problems and procedural irregularities, collect data, establish facts, and draw valid conclusions</li> <li>Intermediate - Ability to work independently</li> <li>Intermediate - Demonstrated analytical skills</li> <li>Intermediate - Demonstrated project management skills</li> <li>Intermediate - Demonstrates a high level of accuracy, even under pressure</li> <li>Intermediate - Demonstrates excellent judgment and decision making skills</li> <li>Intermediate - Ability to communicate and make recommendations to upper management</li> <li>Intermediate - Ability to drive multiple projects to successful completion</li> </ul> License/Certification:<ul><li>Certified Project Management Professional (PMP)-PMI preferred</li></ul>Pay Range: $100,900.00 - $186,800.00 per yearCentene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law. Total compensation may also include additional forms of incentives.Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act

51 IT Jobs in Jersey City, NJ, USA