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Job TitleOperations AnalystJob Description SummaryKey account role supporting the Facilities Management (IFM) and Engineering teams in meeting their strategic business objectives, compliance requirements, and key performance indicators. Operates as an integrator between the IFM teams, COE platform, Shared Services, and field operations as well as with vendors and account leadership. This position is responsible for related data integrity and reporting tools for the delivery of IFM services and ensures the reliability of the service lines' work product and enhances the IFM services process to improve efficiency as well as support relationships with service providers and create vendor management routines. The role will develop and maintain related facility management processes playbooks, notably for IFM tracking databases utilized. The candidate must have a strong data governance focus, excellent communication skills, be able to organize and prioritize multiple tasks, and consistently make effective, high-quality decisions. In addition, this position will develop and implement analytical reporting models for account and client management as needed. Primarily working in client-based systems to create visualizations and custom reporting, using multiple data sources to assist the IFM team and client in timely data management processes and quality and reliability of deliverables for decision-making presentations. The ideal candidate will thrive in a fast-paced environment and be skilled at handling and prioritizing multiple demands and projects to meet deadlines. The candidate must have some understanding of facility management operations, CMMS systems, and be able to identify, process and develop action plans and best practice solutions. The role will act as a steward for operational excellence initiatives and see-through service delivery through coordination of the Operations program, performing at the highest of ethical standards, reflecting the core values of C&amp;W as defined in its Business Code of Conduct, Policies, and Procedures Manual, and other related company policies.Job Description<ul> <li>Support the IFM strategic KPIs and create cohesive, scalable processes for the IFM service line that support our company and account goals and drive employee engagement and operational excellence.</li> <li>Work cross-functionally with stakeholders and business partners to ensure goal-oriented programs and operational strategies align with account goals, leveraging internal company-wide resources and advocating, supporting, and increasing adoption of account-wide IFM initiatives.</li> <li> Assist in the preparation of IFM market, personnel, and related fleet or other resource information for use in presentations and meetings and speak to market information. </li> <li>Dissect processes and information to construct clear findings resulting in improvement recommendations, such as designing changes to a functional unit’s workflow and influencing others to buy in on those changes.</li> <li>Manage the project work (task, sequencing, milestones, risk, and contingencies) to ensure that the project is launched on time and within time constraints.</li> <li>Interprets collected data. Identifies functional requirements through process analysis, review of documents and procedures. </li> <li>Maintain organized records to ensure any implemented system of checks and balances is being continually met for IFM compliance. </li> <li>Conducts audits and inspections and documents the organization's processes to ensure performance and adherence to quality requirements.</li> <li>Ability to work in and maintain complex database applications (for example, SharePoint sites, BI dashboards, and playbooks).</li> <li>Development of operational standards/playbooks / operating manuals for all aspects of the client workplace.</li> <li> Proactively review workplace systems/processes to innovate and continuously improve the customer journey and workplace experience. </li> <li>Skilled in creating presentations, process flows, and diagrams to accompany documentation.</li> <li>Understanding internal and external clients’ requests and maintaining the skills, knowledge and know-how to clarify requests in order to deliver desired results.</li> <li>Possess strong knowledge of Microsoft Office 365 applications</li> <li>Ensure corporate standards and internal company processes and systems are leveraged.</li> <li>Comply with all company and account safety procedures, including completing all required C&amp;W Safety Training as scheduled annually.</li> <li>Other duties as assigned. </li> </ul>KEY COMPETENCIESCommunication Proficiency (oral and written). Well-versed in project and process management. Analytical Problem Solving &amp; Critical Thinking Analysis skills. Sense of Urgency Detailed Oriented, Organized and Technical Proficiency.C&amp;W CORE STANDARDSArticulate and live the Cushman &amp; Wakefield culture, model organizational values, and required behavior, and hold others (employees and peers) accountable for their actions by identifying and acting on behavior that is inconsistent with agreed standards.Comply with all Cushman &amp; Wakefield systems that are in place to meet the health and safety obligations of the organization.Work safely and avoid placing yourself or anyone else’s health and safety at risk by your acts or omissions.Comply with Cushman &amp; Wakefield Environmental policies and adhere to procedures and work instructions that are relevant to your activities.Operate in a manner that will minimize any adverse environmental impacts associated with your activities.Actively participate within a community of practice group within Global Occupier Services by sharing information and strategies that result in the best outcomes for the client and Cushman &amp; WakefieldUnderstand the Cushman &amp; Wakefield brand and expertise of services delivered to ensure all opportunities to provide a full-service offer to clients are available.Regularly engage with the Cushman &amp; Wakefield CRE team to leverage their knowledge.Related requirementsAny combination of education and experience that would provide the required knowledge and abilities is qualifying. A typical way to obtain knowledge and abilities would be:EducationA High School Diploma or GED Equivalent is required.Higher level education, having obtained an AA, BA, BS, or related is preferred but not required.Years of Relevant ExperienceMinimum of 5+ years’ or more of administrative support or operational coordinator experience is required.Licenses or CertificationsN/AKnowledge, Skills &amp; Abilities<ul> <li>Advanced proficiency with standard office applications and industry software such as Microsoft Office (SharePoint, Word, Excel, Access, Outlook, and PowerPoint), Smartsheet, Adobe Acrobat, and GSuite conferencing with MS Teams, Zoom, BlueJeans.</li> <li>Understanding of Facilities Management a plus.</li> <li>Ability to identify and resolve any problems in the IMF operations processes.</li> <li>Knowledge of the real estate industry and business model a plus.</li> <li>Ability to provide solid customer service while exercising diplomacy.</li> <li>Ability to work independently with minimal supervision and manage time efficiently.</li> <li>Ability to work with a diverse group of professionals in close cooperation and influence positive outcomes.</li> <li>Strong organizational skills with the ability to multi-task -productively and efficiently work on multiple projects simultaneously in a fast-paced, ever-changing environment.</li> <li>Ability to grasp modern technology quickly.</li> </ul>Physical Work Requirements The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions: Environment: Role is remote / work from home with typical business working hours expected supporting an East Coast / EST client account. Typical equipment supplied for the role includes a company laptop computer, monitor, and mobile phone. The role is expected to provide an internet connection at their remote location with no reimbursement for internet costs. If remote work is not preferred a local hub office to the candidate’s location may be an alternative assigned work location.Physical: Sufficient physical ability to work in a home office setting and operate office equipment; to perform light to moderate lifting and carrying; standing, walking, or sitting for prolonged periods of time.Vision: See in the normal visual range with or without correction; vision sufficient to read computer screens and printed documents. Regularly required to utilize vision abilities, allowing reading of printed material, drawings, and schematics.Hearing: Hear in the normal audio range with or without correction. Scheduling Most schedules work typical business hours based on the location assigned. Must be willing and able to support after-hours/weekend activity as required. Other Duties This job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.Conditions of employmentAll offers of employment are contingent upon:Legal Documentation establishing identity and eligibility to be legally employed in the US/United States CitizenshipDrug TestingCriminal background checkClean DMV record (for related driving roles)Education verificationReference checksAAP/EEO STATEMENT C&amp;W provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the company takes affirmative action to ensure that applicants are employed and employees during employment are treated without regard to any of these characteristics. Discrimination of any type will not be tolerated. Cushman &amp; Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements. The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications. The company will not pay less than minimum wage for this role. The compensation for the position is: $55,250.00 - $65,000.00Cushman &amp; Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman &amp; Wakefield, please call the ADA line at 1-888-365-5406 or email <a href="#">HRServices@cushwake.com</a>. Please refer to the job title and job location when you contact us.INCO: “Cushman &amp; Wakefield”

Cushman & Wakefield

Operations Analyst

R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our Denials &amp; AR Analyst I, you will help R1 clients by analyzing claims information so that they can resolve complex accounts. Every day, you will conduct root cause analysis to craft appeal letters to resolve any insurance company medical denials. To thrive in this role, you must excel in a metrics-driven environment and have strong critical thinking and problem-solving capabilities.Prior Denials or AR experience in Hospital or Physician claims and experience working in a production-based environment is required. We will teach you our industry-leading technology and a variety of skill sets to help you excel in your new position. You will also need experience in writing appeal letters to insurance companies.Here’s what you will experience working as a Denials &amp; AR Analyst I:<ul> <li>You will be investigating and analyzing claims to identify denial reasons and create appeal letters to resolve any issues. You can expect to contact payers to learn the status of previously resubmitted claims, written appeals, or updates on incoming claims payments.</li> <li>Utilizing strong attention to detail, you will calculate expected claim reimbursement and notate accounts with updates received via email/phone from commercial or government payers.</li> <li>You can expect a team you can rely on, including a mentor that cares about your progress toward your career goals.</li> </ul>Required Skills:<ul><li>High School Diploma or GED</li></ul>For this US-based position, the base pay range is $15.45 - $24.29 per hour . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career. Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a <a href="http://go.r1rcm.com/benefits" target="_blank">competitive benefits package.</a>R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights <a href="https://f.hubspotusercontent20.net/hubfs/4941928/California%20Consent%20Notice.pdf" target="_blank">California Consent </a>To learn more, visit: <a href="https://R1RCM.com" target="_blank">R1RCM.com</a>Visit us on <a href="https://www.facebook.com/R1RCM" target="_blank">Facebook</a>

R1 RCM

Denials & AR Analyst I

<h1>Information Technology - Software Engineer 130-2025</h1> Tulsa, OK, USA Req #793 Sunday, May 18, 2025 JOB SUMMARY: The Software Engineer will build out the next generation of our platform. As a Software Engineer, you are expected to work independently, and within teams, leading the development of software features. You will be involved with the early stages of mentoring other team members and helping with identifying process improvements for the team. KEY RESPONSIBILITIES: •Implements features of the application and is proficient in one or more of the feature or components. •Leads independently and completes all assigned tasks correctly and efficiently. •Works with Advanced software engineers on technical designs. •Ensures code functions according to specifications and their work is completed within the allotted time frame and with high quality. •Provides direction to other team members by being available to answer questions and perform code reviews. •Shows direction in improving coding standards and product lines by suggesting new ideas and methods to incorporate into our existing procedures. •Requires the ability to work well with others in and out of the scrum team. •Ensures goals of team are being met by reporting any issues that hinder productivity or stability of product. •Other duties as assigned. QUALIFICATIONS: •Experience with Microsoft SQL. •Experience with .NET C# Object Oriented Programming. •Fluency in JavaScript frameworks such as Angular. •Experience designing APIs is a bonus. •High Availability techniques in a database or applicable software environment. •Excellent verbal and written communication skills; ability to work within strict deadlines. EDUCATION/EXPERIENCE: •Bachelor’s degree in computer science or equivalent experience. •Minimum of four years’ experience required. CommunityCare is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin <h2 id="otherDetailsHeader">Other details</h2> <ul> <li> Job Family Commercial </li> <li> Pay Type Salary </li> </ul> <a href="#"> Apply Now </a>

CommunityCare

Information Technology - Software Engineer 130-2025

<h2 id="who-we-are">Who we are</h2> <h3 id="about-stripe">About Stripe</h3> Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. <h3 id="about-the-team">About the team</h3> Stripe's Payments Experiences teams focus on empowering merchants to create delightful and highly optimized payment experiences. This involves Stripe's Payment Links, Elements, Checkout, and Terminal, which are reshaping online and in-person shopping. These products enhance convenience and security for consumers across numerous businesses, ultimately boosting conversion rates and lowering cost for merchants. The Technical Program Management (TPM) team collaborates closely with product, engineering, go-to-market teams, and customers to achieve the teams' most important objectives. <h2 id="what-youll-do">What you’ll do</h2> Effective TPMs at Stripe always bias towards driving the right solutions for our users and internal stakeholders with the north star focus of delivering long term impact for the product and for Stripe. You’ll do this even when it’s not the easiest path for us or our teams, and requires trade-off decisions. You will look ahead and around corners to enable our teams to operate at their best, and for opportunities to eliminate the unnecessary in delivering results. Payments Experiences is still in early days. So you will have an opportunity to have significant influence on the product roadmap and technical direction for the team. <h3 id="responsibilities">Responsibilities</h3> <ul> <li>Drive functional and technical delivery of key team-, org-, and company-wide initiatives </li> <li>Collaborate with engineering teams to design, scope, and shepherd features </li> <li>Create functional specs, project plans, and roadmaps </li> <li>Own and execute multiple software engineering programs simultaneously </li> <li>Help drive product decisions to align with higher company initiatives </li> <li>Help influence peers / managers and build consensus while dealing with ambiguity </li> <li>Drive clarity across all stakeholders on the goal, problem and outcomes the team is working towards. </li> <li>Understand the technical problems that need to be solved, and work closely with necessary stakeholders of the engineering teams, technical systems/processes involved to define and manage the most effective way to enable teams to deliver solutions. </li> <li>Bring rapid clarity to ambiguous situations, resolve them effectively, communicate decisions efficiently, and enable teams to move towards implementing solutions. You will bring your experience and contextual knowledge to bear on the problems that teams need to solve </li> </ul> <h2 id="who-you-are">Who you are</h2> We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. <h3 id="minimum-requirements">Minimum requirements</h3> <ul> <li>7+ years of product management or technical program management experience with extensive experience partnering closely with software engineering teams </li> <li>Experience providing program management during all phases of software development. </li> <li>Proven track record of defining and executing complex programs across multiple functions </li> <li>Excellent written and verbal communication skills, with the ability to establish strong relationships with stakeholders and senior leaders </li> <li>Thrive in solving ambiguous problems and see opportunities where others see chaos </li> <li>Experience influencing technical decisions particularly as they impact reliability, security, latency and scalability </li> <li>Relentless focus on users and solving for their needs and wants </li> <li>Have strong prioritization frameworks to drive development for the product team and customers. You will have a strong understanding of our product roadmaps and help leaders navigate how to balance meeting the roadmap and balancing priority customer needs </li> </ul> <h3 id="preferred-qualifications">Preferred qualifications</h3> <ul><li> Experience with payments-related products </li></ul> A remote location, in most cases, is defined as being 35 miles (56 kilometers) or more from one of our offices. While you would be welcome to come into the office for team/business meetings, on-sites, meet-ups, and events, our expectation is you would regularly work from home rather than a Stripe office. Stripe does not cover the cost of relocating to a remote location. We encourage you to apply for roles that match the location where you currently or plan to live. The annual US base salary range for this role is $157,600 - $236,500. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process. Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends. Remote locations Remote in United States Team Payments Job type Full time <a href="#"> Apply for this role </a>

Stripe

Technical Program Manager, Payments Experiences

Current Saint Francis Employees - Please click <a href="http://www.myworkday.com/saintfrancis/d/task/3005$4482.htmld" target="_blank">HERE</a> to login and apply. Full TimeJob Summary: The Application Analyst has primary responsibility for system design, build, testing, validation, and ongoing support of assigned applications. Minimum Education: High school diploma or GED. Bachelor's degree strongly preferred. Licensure, Registration and/or Certification: Obtain and maintain Epic certification in assigned application module(s). Work Experience: One year of related experience. Current internal/external Epic operational experience strongly preferred. Knowledge, Skills and Abilities: Ability to complete Epic certification and maintain certification in assigned application module(s). Basic computer skills. Ability to work independently and within a team across multiple disciplines. Ability to establish and meet work schedules within limited time frames and under tight deadlines. Analytical ability to solve both business and technical problems. Excellent interpersonal and communication skills. Essential Functions and Responsibilities: Responsible for obtaining and maintaining in-depth knowledge of functional workflows and the software functionality necessary to support them. Participate in future state workflow review and development and complete the system build necessary to support these new workflows. Work collaboratively in workgroups and across interdisciplinary teams. Identify system optimization and enhancements and collaborate with vendors and other technology, project team, and end-user resources in order to design and implement effective solutions. Research issues and use independent analysis and judgment to produce solution options (including alternative solutions when necessary to address system limitations) to complex matters. Continually identify opportunities for functional improvement in applications. Provide tier-2 support of application incidents reported through the help desk. Maintain up to date documentation. Implement changes using documented processes that are compliant with departmental policies and procedures. Promote the Mission, Vision, and Values of the Health System and practice a high level of customer service in all aspects of job duties. Decision Making: Independent judgment in making decisions from many diversified alternatives that are subject to general review in final stages only. Working Relationships: Coordinates activities of others (does not supervise). Leads others in same work performed (does not supervise). Works directly with patients and/or customers. Works with internal customers via telephone or face to face interaction. Works with external customers via telephone or face to face interaction. Works with other healthcare professionals and staff. Works frequently with individuals at Director level or above. Special Job Dimensions: Ability to travel as required for Epic training. Ability to travel to remote work sites as needed.Supplemental Information: This document generally describes the essential functions of the job and the physical demands required to perform the job. This compilation of essential functions and physical demands is not all inclusive nor does it prohibit the assignment of additional duties.Information Technology Revenue Cycle Systems - Yale CampusLocation:Virtual Office, Oklahoma 73105EOE Protected Veterans/Disability

Saint Francis Health System

Epic Application Analyst - Hospital Billing Reimbursement Contracts

R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our Data Operations Analyst II, you will be responsible for managing the data ingestion process, from client delivery to system integration, in order to support new clients for R1. Every day, you will collaborate closely with client IT teams to obtain data files, ensure their accuracy, and import them into our applications. To thrive in this role, you must have experience in an analytical environment and possess exceptional attention to detail, critical thinking skills, and an inquisitive attitude.Here’s what you will experience working as a Data Operations Analyst II: <ul> <li>Own complex client implementations from a data perspective - acquiring, importing, validating data and preparing proprietary systems and platforms ready for go-live. </li> <li>Manage the relationship between client IT to collaboratively work towards data that meets data specifications. </li> <li>Apply a deep understanding of healthcare data to solve problems for internal and external stakeholders. </li> <li>Data research and analysis – writing queries, analyzing results, identifying trends. </li> <li>Create reports around system performance (rules engine), client data trends and other business needs. </li> <li>Communicate/present research results to non-technical stakeholders (both internal and external). </li> <li>Serve as a technical mentor to Data Operation Analysts on the team. </li> </ul>To be successful in this role, the candidate will have:<ul> <li>SQL (or similar) and SSIS mastery</li> <li>Experience managing data pipelines</li> <li>Demonstrated ability to learn and master new tools and processes</li> <li>Ability to identify problems and ideate on how to improve/fix issues impacting the team and/or clients</li> <li>Detail oriented, organized, exercise good judgement, ability to manage multiple projects and prioritize own work</li> <li>Ability to partner and collaborate closely with both internal and external project/operational stakeholders and provide excellent communication to both technical and nontechnical stakeholders and teams</li> </ul>For this US-based position, the base pay range is $65,342.00 - $94,799.70 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.This job is eligible to participate in our annual bonus plan at a target of 10.00%The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career. Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a <a href="http://go.r1rcm.com/benefits" target="_blank">competitive benefits package.</a>R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights <a href="https://f.hubspotusercontent20.net/hubfs/4941928/California%20Consent%20Notice.pdf" target="_blank">California Consent </a>To learn more, visit: <a href="https://R1RCM.com" target="_blank">R1RCM.com</a>Visit us on <a href="https://www.facebook.com/R1RCM" target="_blank">Facebook</a>

Data Operations Analyst II

City of Tulsa

INTERNAL LISTING: COMPUTER SUPPORT/ DEPLOYMENT SENIOR ANALYST (IT)

SUMMARY Application Analyst III is a senior technical position that is responsible for maintaining, supporting, and upgrading existing systems and applications. This individual will apply proven communication skills, problem-solving skills, and knowledge of best practices to guide the team on the operations, testing, and deployment of mission-critical information and software systems. The Application Analyst will provide production support and operational activities necessary to maintain the applications that support the business. This position is responsible for ensuring that the applications and all necessary interfaces operate according to defined requirements and service level agreements. This role works closely with respective application teams, business groups, vendors, and other IT support groups. This role leverages the individual’s technical knowledge and analytical skills to support the delivery and ongoing operations of IT projects and initiatives into the operating environment. This position can be based remotely within the US and requires 5% travel. ESSENTIAL DUTIES AND RESPONSIBILITIES:<ul> <li>Provides excellent service and technical support to customers across multiple departments in support of specified applications.</li> <li>Conducts routine monitoring, administration, and continual improvement of application within the production environment while providing high level technical support to customers. </li> <li>Responds to production issues by reporting, logging, escalating, and tracking issues through resolution in ticketing system and functions as technical escalation resource to Help Desk.</li> <li>Analyzes and troubleshoots applications and interfaces to ensure problems do not recur and root cause is identified.</li> <li>Generates various reports by querying application databases when requested. </li> <li>Facilitates and/or participates in monthly maintenance activities as they relate to production applications.</li> <li>Controls and monitors user access to applications. </li> <li>Develops and maintains system and application documentation required to support and maintain applications and their production schedules. </li> <li>Ensures data integrity of systems and proactively monitors applications and corresponding interfaces for issue indicators or production impacts. </li> <li>Functions as a technical subject matter (SME) for support of applications in production environment and act as a technical resource in organizational projects.</li> <li>Provides testing of applications, upgrades, and patches prior to introduction to production environment.</li> <li>Interfaces with third party service providers to coordinate maintenance, upgrade schedules, or to initiate/follow-up on tickets relevant to their services. </li> <li>Analyzes processes, recommends process improvement, and writes formal documentation.</li> <li>Supports various areas of the environment by automating processes, troubleshooting problems with internal departments, and configuring and maintaining software platforms. </li> <li>Participates and can lead team meetings, provide status reports, exception reports, prioritization of business requests, and definition of any new requirements or enhancement requests. </li> <li>Provides training on production issues and new application functionality to team members and customers as needed. </li> <li>Other duties as assigned by management.</li> </ul> MINIMUM REQUIREMENTS:<ul> <li>Bachelor’s degree in Computer Science, Computer Engineering, Information Technology or similar field or equivalent work experience.</li> <li>6+ years’ related work experience.</li> <li>Ability to work independently as well as in a fast paced, team-oriented environment.</li> <li>Must have excellent interpersonal, communication and listening skills.</li> <li>Ability to execute and resolve multiple project deliverables and problems.</li> <li>Well organized.</li> <li>Strong analytical, assessment and problem-solving skills.</li> <li>Must be detail-oriented and can work proactively and effectively on multiple tickets with minimal supervision. </li> <li>Familiarity with a wide variety of technologies including SQL Server, SQL coding, Windows server, data integration, integrating APIs (REST/SOAP) to support data synchronization, web development technologies (HTML, CSS, JavaScript, XML, Drupal CMS), SOA, etc.</li> <li>Develop and maintain automated scripts (using PowerShell, Python, or Bash)</li> <li>Build and support automation pipelines for ETL processes, data cleansing, and nightly import/export</li> <li>Understands SDLC process / ITIL / COBIT best practices.</li> <li>Demonstrated knowledge with relational database systems, networking, and Internet technologies as it pertains to an application in production.</li> <li>Understanding of requirements for support in SaaS environments.</li> <li>Ability to automate operational procedures via a variety of shell scripting languages.</li> <li>Proficient with systems, applications, and database monitoring tools and techniques.</li> <li>Proficient with scheduling, starting/stopping, and restarting application processes.</li> <li>Ability to handle conflict resolution and priority issues with customers.</li> <li>Experience working with all levels of the organization and with technical and non-technical users.</li> <li> Active support of HFHI Values:<ul> <li>Humility – We are part of something bigger than ourselves.</li> <li>Courage – We do what’s right, even when it is difficult or unpopular.</li> <li>Accountability – We take personal responsibility for Habitat’s mission.</li> </ul> </li> <li>Safeguarding: HFHI requires that all employees take seriously their ethical responsibilities to safeguarding our intended beneficiaries, their communities, and all those with whom we work. Managers at all levels have responsibilities to support and develop systems that create and maintain an environment that prevents harassment, sexual exploitation and abuse, safeguards the rights of beneficiaries and community members (especially children), and promotes the implementation of Habitat for Humanity’s code of conduct.</li> </ul> PREFERRED – IN ADDITION TO MINIMUM:<ul> <li>Experience with CRM Systems such as Blackbaud CRM, Luminate Online and Marketing Data Systems such as Merkle and RedPoint.</li> <li>Some application and web developmental familiarity or experience. (ASP.NET, Web Services, XML, and SOA).</li> <li>Experience with JIRA ticketing system.</li> <li>Knowledge and experience with Skilled Agile Framework (SAFe) and continuous improvement methodology such as LEAN Six Sigma.</li> </ul> The actual salary offered for this role will be based on a variety of factors, including location, internal equity and the candidate’s qualifications and professional experience. HFHI offers a competitive, comprehensive benefits package that varies by country and typically includes vacation leave, sick leave, personal days, health insurance options, retirement plan contributions and life insurance. For work locations in the US, the hiring range for this position is $86,700 to $102,000. #LI-RM1 #LI-Remote

Terwilliger Centre for Innovation in Shelter

Application Analyst III

CompanyCox Automotive - USAJob Family GroupCustomer Care GroupJob ProfileTechnical Customer Care Specialist IManagement LevelIndividual Contributor Flexible Work Option Can work remotely anywhere in the specified countryTravel %NoWork ShiftDayCompensationHourly base pay rate is $16.15 - $24.23/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.Job DescriptionThis is a fully remote position-must be able to work any shift during business hours, currently Monday - Saturday, 7AM - 7PM central time zone (hours subject to change to meet business needs). Currently, 10am-7pm Central is needed. Key Responsibilities <ul> <li>The Customer Care Specialist will be responsible for routine customer questions relating to product usage, as well as technical support issues relating to the Dealertrack family of products</li> <li>Handle routine customer questions relating to product usage, as well as technical support issues</li> <li>Maintains expert-level knowledge of Dealertrack Solutions and Products</li> <li>Develops and maintains strong technical expertise in Dealertrack products and those devices and platforms upon which the products function</li> <li>Accurately logs all customer information in the CRM customer ticketing system</li> <li>Adhere to corporate objectives for ticket processing and associated support service level agreements for response time and ticket closure</li> <li>Follow-up skills</li> <li>Ability to handle and respond to multiple open issues</li> <li>Able to work independently with little direction and multi-task and handle various tickets at once while being extremely productive and timely</li> <li>Ability to work required shifts both independently and within a team organization</li> <li>Facilitate communication from Support Team to other departments as needed to complete Cases</li> </ul>Qualifications Minimum:<ul> <li>High School Diploma/GED</li> <li>Generally, less than 2 years of experience</li> <li>Must be flexible to work any shift during business hours, currently Monday - Saturday, 7AM - 7PM central time zone (hours subject to change to meet business needs)</li> <li>Hours are extended and varied must have the ability to accommodate a flexible schedule and work overtime as needed</li> <li> Follow-up/follow-through skills required</li> <li>Ability to handle and respond to multiple open issues</li> <li>Able to work independently with little direction and multi-task and handle various tickets at once while being extremely productive and timely</li> <li>Customer-oriented background</li> <li>Knowledge of various computer applications including experience with business support applications such as MS Office (Word, PowerPoint, and Excel) required</li> <li>Excellent oral and written communication skills</li> <li>Experience working in a team environment and assisting others as applicable</li> <li>Requires attention to detail and the ability to adapt to change</li> <li>Ability to type 40+ WPM</li> </ul>Preferred:<ul> <li>Associate's degree or Technical Certification or equivalent work experience</li> <li>Technical background preferred </li> </ul>Drug TestingTo be employed in this role, you’ll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.BenefitsEmployees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells – or simply uses – cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. <h3> </h3>Application Deadline: 06/12/2025

Cox Communications

Technical Customer Care Specialist I

About Ingredion:Join Ingredion, where innovation impacts lives worldwide! Without even realizing it, you’ve experienced our work in your favorite chocolate, your pet’s food, the paper you write on, and your everyday snacks. As a global powerhouse across more than 60 industries, we harness the potential of natural ingredients to transform lives. Whether you’re just starting your career or bringing years of experience, there's a place for you here to make a real difference. Be part of our team that values a wide range of perspectives and is committed to shaping a better world with every product we create.LOCATION: Tulsa, OKWORKPLACE TYPE: HybridAs an Analyst, Accounts Payable, you will assist AP leadership with reporting, statistics, auditing of AP transactions, leading automation campaigns and specials projects as assigned. This role will also assist with the execution of high risk AP Processes. This role will also ensure processes are properly executed through on-going reporting, resolve issues to avoid as many risks as possible in Accounts Payable. You may also assist with retraining where needed and support the Supervisor and Associate Manager to resolve issues. This role will be reporting to the Associate Manager of General Accounts Payable and collaborate within a dynamic, team oriented environment. What will you do:Primary responsibilities include resolving the daily activities for the AP invoice exception processes, monthly operating reviews, reporting and ensuring adherence to strong internal controls.<ul> <li>Review, analyze and process high volumes of accounts payable transactions </li> <li>Provide support and guidance on accounts payable inquiries that require non standard solutions </li> <li>Prepare comprehensive analysis reports as required to support required processes </li> <li>Assist in month-end close activities </li> <li>Ensure company policies and procedures are being adhered to. </li> <li>Communicate all activities to managers and escalate important issues when appropriate. </li> <li>Identify areas of continuous improvement and or challenges </li> <li>Complete Vendor Statement reconciliations as assigned </li> <li>Prepare, Analyze the Monthly Operating Reviews (MORs) with managers with the goal of reviewing all performance measures and ensures the attainment of the SLAs. </li> <li>You will also act as an ESKER subject matter expert and assist the AP Department as needed </li> <li>Additional processes may include: Disbursements (Payee Positive pay, rejects), High Risk vendor reviews, process manual payments, collect on debit payables, vendor and ERS reconciliations, GRIR resolution, Internal &amp; External Audit Support, Annual 1099 process, support the Close process, W9 / ACH validations, Open Reviews, Vendor Term reviews, purchasing &amp; AP/ policy controls </li> <li>Other duties as assigned </li> </ul>What you will bring:<ul> <li>Bachelor’s degree in Accounting, Finance or business related field or relevant years of experience </li> <li>3-5 years proven experience in Accounts Payable or PTP processes, risks, controls, and policy compliance. </li> <li>Strong understanding of internal controls, compliance requirements and financial reporting standards </li> <li>Skilled in analytical and statistical research and providing analysis and commentary on monthly analytic reports </li> <li>Strong Experience in SAP, Ariba, Esker and Advance MS Excel User </li> <li>Global Shared Services environment experience is a plus </li> <li>Proficient with resolving Invoice Exceptions</li> </ul>Who you are:<ul> <li>Have a strong sense of urgency and ability to solve problems </li> <li>Ability to thrive in a fast-paced environment while maintaining accuracy and confidentiality. </li> <li>Exceptional attention to detail and accuracy with excellent time management and problem solving skills </li> <li>Strong Communication skills and a team player </li> </ul>Why Join Ingredion? Discover why Ingredion is the ideal place to advance your career with our exceptional rewards and benefits package designed to help you thrive. Create the future with us and enjoy:<ul> <li> Total Rewards Package – Competitive salary and performance-based pay recognizing your contributions to our success</li> <li> Comprehensive Benefits &amp; Wellness Support – Health, long-term savings, and resources for your physical, mental, and emotional well-being</li> <li> Flexible Work Arrangements – We value flexibility to support you both professionally and personally</li> <li> Career Growth – Learning, training, and development opportunities, including tuition reimbursement</li> <li> Employee Recognition Program – A culture of real-time appreciation, with personalized recognition rewards globally</li> <li> Employee Discount Program – Provides exclusive discounts on everyday products, services, and travel</li> </ul>#LI-BS1We are an equal opportunity employer and value diversity at our company. Ingredion seeks to provide a work environment that is free from harassment and discrimination. We will not tolerate any form of discrimination based on race, color, religion, age, gender, gender identity, gender expression, national origin, ancestry, handicap or disability—mental or physical—marital status, sexual orientation, veteran status, disability resulting from military service, or any other classification protected by law (“protected classifications”). We are committed to establishing and maintaining a work environment where everyone is treated with dignity and respect.Ingredion provides accommodations to job applicants with disabilities throughout the hiring process. If a job applicant requires an accommodation during the application process or through the selection process, we will work with the applicant to meet the job applicant's accommodation needs.Relocation Available:NoPay Range:$61,360.00-$81,813.33 AnnualThis pay range is not a guarantee of compensation or salary. Final base salary will be determined based on several factors which may include but are not limited to responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data and applicable bargaining agreement (if any).Incentive Compensation:As a part of the total compensation package, this role may be eligible for the Ingredion Annual Incentive Plan or a role-specific commission/bonus.Benefits:Full-time roles are eligible for our comprehensive benefits package which includes medical, dental and vision coverage as well as a 401(k) plan with an competitive company match.

284 IT Jobs in Jenks, OK, USA