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About Lumen Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress. We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. <h2>The Role</h2> Provide technical direction in the creation, delivery, and integration of multiple complex software solutions, primarily related to network automation and orchestration. May translate business requirements into specific designs and/or participate in the design, evaluation, and selection of IT solutions for software for a specific business process. Establish the current and future use of practice, metrics, and methodologies to determine current and future solutions. Explore and evaluate new and approved technologies. Consult on the application of existing and new, approved technologies to develop solutions. Ensure the process of creation and delivery of design and solution in accordance with the architectural direction. Create reference diagrams, documentation, topologies, and proof of concepts. <h2>Location</h2> This role is designated as a fully remote position within the United States. <h2>The Main Responsibilities</h2> <ul> <li>Ability to effectively manage and deliver multiple projects to operational stability</li> <li>Champion of the methodology by demonstrating ownership of all aspects of the development lifecycle</li> <li>Support &amp; ownership of all areas under their responsibility</li> <li>Consistently show the ability to mentor others in the production of all artifacts</li> <li>Able to influence the work of others to drive medium &amp; large projects to successful completion through effective project management, customer interaction, and IT coordination</li> <li>Able to effectively estimate the time it will take for themselves and others to perform tasks and are able to influence the team's work to be completed within those timeframes</li> <li>Ability to mentor others in the business processes implemented in the team's applications to provide resolution to support problems</li> <li>Effectively categorize support problems and respond with the appropriate level of urgency</li> <li>Hands-on with coding practices on multiple applications preferably multiple functional areas using various technologies.</li> <li>Ability to architect solutions for the business problem which may be beyond their own applications</li> <li>Ability to scale applications to meet the agreed-upon business SLAs.</li> <li>Collaborate and influence architects and operations team members to make the projects a success from inception to delivery</li> <li>Provide input to stakeholders and project managers for effective capacity planning</li> </ul> <h2>What We Look For in a Candidate</h2> Required Qualifications: <ul> <li>Bachelor’s or Master’s degree or equivalent experience</li> <li>10+ years of relevant experience in the following areas:</li> <li>Software Development Experience; Java, Node.js, Python</li> <li>Network engineering with a focus on automation and orchestration.</li> <li>Strong knowledge of network hardware, protocols, and management systems.</li> <li>Experience with multi-vendor, multi-platform network environments</li> <li>Experience with asynchronous programming and distributed systems design</li> <li>Experience with continuous integration and delivery practices</li> <li>Experience with zero downtime deployment</li> <li>OpenAPI implementation experience</li> </ul> Preferred Qualifications: <ul> <li>Experience with network automation tools such as Ansible, Puppet, or Chef.</li> <li>Experience with gnmi/grpc</li> <li>Knowledge of SDN and NFV technologies.</li> <li>Familiarity with CI/CD pipelines and DevOps practices.</li> </ul> <h2>Compensation</h2> This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges $129,639 - $172,852 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY $136,121 - $181,494 in these states: CO HI MI MN NC NH NV OR RI $142,603 - $190,137 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA #LI-VK1 Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: <ul> <li><a href="https://www.lumenbenefits.com/httpdocs2/index.html" target="_blank">Benefits</a></li> <li><a href="https://jobs.lumen.com/global/en/compensation-information" target="_blank">Bonus Structure</a></li> </ul> Requisition #: 337268 Background Screening If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our <a href="https://jobs.lumen.com/i/global/en/faqs" target="_blank">FAQ page</a>. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Equal Employment Opportunities We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Disclaimer The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name. Application Deadline 03/14/2025

CenturyLink

Sr Lead Architect

<h3 id="about-stripe">About Stripe</h3> Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. <h3 id="about-the-team">About the team</h3> The Financial Data team is the single source of truth for all financial data in Stripe. Engineers on the Financial Data team build platforms, tools, and products to ensure that Stripe’s financial data is complete, accurate, timely and gives business leaders financial insights based on which business decisions are made. It supports data consumers like Accounting, Treasury, Revenue, and Cost. The use cases include financial forecasting, financial data analytics &amp; business intelligence, compliance reporting, reconciliation and auditing &amp; compliance. <h3 id="what-youll-do">What you'll do</h3> We’re looking for people with a strong background or interest in building successful products or systems; you’re passionate about data, you are comfortable in dealing with lots of moving pieces; and you’re comfortable learning new technologies and systems. Responsibilities * Operationalize and execute on key cross functional programs spanning all engineering organizations including managing Operation Reviews, driving efficiencies in capacity governance and launch reviews * Partner with Engineering Managers and Technical Program Managers to define, scope and improve the operational needs within the teams * Define and standardize documentation and communication processes * Develop, implement, and iterate on program management procedures, frameworks, and metrics to achieve goals with defined success criteria * Develop, define and report on program health and success metrics * Leverage data to drive strategic decisions and reporting at the leadership level * Create canonical documentation of plans and processes, driving consistency and alignment across teams <h3 id="who-you-are">Who you are</h3> We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum Requirements * 5+ years of software engineering, systems engineering or technical product/program management experience * You are not satisfied with just delivering a program on time—you are discerning about product/infrastructure architecture and obsessed with quality, reliability &amp; correctness * You have a track record of providing program management during all phases of software development from kick-off to ship, demonstrating critical thinking and thought leadership * You have strong written and verbal communication skills, building strong relationships with stakeholders and teams around the organization * You can drive internal and external process improvements across multiple teams and functions * Experience operating autonomously and leading large-scale efforts across multiple teams and functions, with stakeholders in different disciplines across time zones * Analytical and problem-solving experience with large-scale platforms, infrastructure and organizations * Experience leading initiatives with a global footprint having built APIs, products, and complex systems/infrastructure at scale This role is available either in an office or a remote location (typically, 35+ miles or 56+ km from a Stripe office). Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams. A remote location, in most cases, is defined as being 35 miles (56 kilometers) or more from one of our offices. While you would be welcome to come into the office for team/business meetings, on-sites, meet-ups, and events, our expectation is you would regularly work from home rather than a Stripe office. Stripe does not cover the cost of relocating to a remote location. We encourage you to apply for roles that match the location where you currently or plan to live. The annual US base salary range for this role is $157,600 - $236,500. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process. Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends. Office locations South San Francisco HQ, or Seattle Remote locations Remote in United States Team Infrastructure &amp; Corporate Tech Job type Full time <a href="#"> Apply for this role </a>

Stripe

Technical Program Manager, Financial Systems

<h3> Position Summary </h3> Technology | PxE HXM | SuccessFactors Functional Engineer Position summary As a SuccessFactors Functional Engineer, you will play an important role in implementing and optimizing SuccessFactors solutions, with a particular focus on the Employee Central module. Your expertise will be pivotal in delivering solutions that delight customers and users, while also driving tangible value for Deloitte's business investments. You will leverage your expertise in SuccessFactors to design, configure, and deploy high-quality, outcome-focused solutions, consistently demonstrating your strong track record. The ideal candidate will be a dependable team player, collaborating with cross-functional teams to ensure the successful implementation and optimization of SuccessFactors solutions. Recruiting for this role ends on March 17, 2025 Work you’ll do <ul> <li> Outcome-Driven Accountability: Embrace and drive a culture of accountability for customer and business outcomes. Develop solutions that solve complex HR problems with valuable outcomes, ensuring high-quality, lean designs and implementations.</li> <li> Technical Leadership and Advocacy: Serve as the technical advocate for SuccessFactors solutions, ensuring module configuration integrity, feasibility, and alignment with business and customer goals. Lead requirement analysis, design, configuration, unit testing, integrations, and support.</li> <li> Engineering Craftsmanship: Maintain accountability for the integrity of the configuration design, implementation, quality, data, and ongoing maintenance and operations. Be hands-on, self-driven, and continuously learn new approaches and frameworks. Create functional/technical specifications, and implement high-quality, supportable, scalable configurations ensuring all quality KPIs are met or exceeded. Demonstrate collaborative skills to work effectively with diverse teams.</li> <li> Customer-Centric Engineering: Develop lean solutions through rapid, inexpensive experimentation to solve customer needs. Engage with customers and product teams before, during, and after delivery to ensure the right solution is delivered at the right time.</li> <li> Incremental and Iterative Delivery: Adopt a mindset that favors action and evidence over extensive planning. Utilize a leaning-forward approach to navigate complexity and uncertainty, delivering lean, supportable, and maintainable solutions.</li> <li> Cross-Functional Collaboration and Integration: Work collaboratively with empowered, cross-functional teams including product management, experience, engineering, and delivery. Integrate diverse perspectives to make well-informed decisions that balance feasibility, viability, usability, and value. Foster a collaborative environment that enhances team synergy and innovation.</li> <li> Advanced Technical Proficiency: Possess deep expertise in modern product engineering practices and principles, including Agile methodologies and DevSecOps to deliver daily product deployments using full automation, if available, documenting changes, tracking versions, performing regular backups, and deploying configuration bundles into production via Instance Sync with all quality checks through SDLC lifecycle. Strive to be a role model, leveraging these techniques to optimize solutioning and product delivery. Demonstrate understanding of the full lifecycle product development, focusing on continuous improvement and learning.</li> <li> Domain Expertise: Quickly acquire domain-specific knowledge relevant to the business or implemented SuccessFactors modules. Translate business/user needs, architectures, and UX/UI designs into functional/technical specifications. Be a valuable, flexible, and dedicated team member, supportive of teammates, and focused on quality and tech debt payoff.</li> <li> Effective Communication and Influence: Exhibit exceptional communication skills, capable of articulating complex technical concepts clearly and compellingly. Inspire and influence teammates and product teams through well-structured arguments and trade-offs supported by evidence. Create coherent narratives that align technical solutions with business objectives.</li> <li> Engagement and Collaborative Co-Creation: Engage and collaborate with product engineering teams at all organizational levels, including customers as needed. Build and maintain constructive relationships, fostering a culture of co-creation and shared momentum towards achieving product goals. Align diverse perspectives and drive consensus to create feasible solutions.</li> </ul> The successful candidate will have and/or be able to: <ul> <li>Strong SAP SuccessFactors platform foundation with the understanding of OOPs, data structures, algorithms, configuration, user permissions, etc. </li> </ul> <ul> <li>Advanced knowledge is required in creating and maintaining foundation and generic objects, workflows, configuring business rules, event reasons, Metadata Framework (MDF), Role-Based Permissions (RBP), leveraging SAP Cloud Platform Integration (CPI) or Boomi/MuleSoft, and data exchange formats (XML/JSON).</li> <li>Experience in AI/ML and GenAI.</li> </ul> <ul> <li>Excellent interpersonal and organizational skills, with the ability to handle diverse situations, complex projects, and changing priorities, behaving with passion, empathy, and care.</li> </ul> The team US Deloitte Technology Product Engineering has modernized software and product delivery, creating a scalable, cost-effective model that focuses on value/outcomes that leverages a progressive and responsive talent structure. As Deloitte’s primary internal development team, Product Engineering delivers innovative digital solutions to businesses, service lines, and internal operations with proven bottom-line results and outcomes. It helps power Deloitte’s success. It is the engine that drives Deloitte, serving many of the world’s largest, most respected companies. We develop and deploy cutting-edge internal and go-to-market solutions that help Deloitte operate effectively and lead in the market. Our reputation is built on a tradition of delivering with excellence. Qualifications Required: <ul> <li>5+ years proven experience with SuccessFactors, specifically in implementing and optimizing the Employee Central module. SAP SuccessFactors Employee Central Certification is required.</li> <li>Limited immigration sponsorship may be available</li> <li>Ability to travel 0-10%, on average, based on the work you do and the clients and industries/sectors you serve</li> </ul> Preferred: <ul> <li> A bachelor’s degree in computer science, software engineering, or a related discipline and/or advanced degree (e.g., MS)</li> <li> Previous experience using methodologies &amp; tools like, XP, Lean, SAFe, DevSecOps, SRE, ADO, GitHub, SonarQube, etc. to deliver high quality products rapidly.</li> <li>Previous experience with JavaScript, Groovy, Python, SQL, and planning and configuring architectural layouts for various BizX suite modules.</li> </ul> Information for applicants with a need for accommodation: <a href="https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html" target="_blank">https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html</a> The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $93,000 - $191,000. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. EA_ExpHire EA_ITS_ExpHire Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. <a href="https://www2.deloitte.com/us/en/pages/careers/topics/recruiting-tips.html" target="_blank">Check out recruiting tips from Deloitte recruiters.</a> Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. <a href="https://www2.deloitte.com/us/en/pages/careers/articles/life-at-deloitte-benefits-and-rewards.html" target="_blank">Learn more about what working at Deloitte can mean for you.</a> Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte’s purpose is to make an impact that matters for our clients, our people, and in our communities. We are creating trust and confidence in a more equitable society. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. We are focusing our collective efforts to advance sustainability, equity, and trust that come to life through our core commitments. <a href="https://www2.deloitte.com/us/en/pages/about-deloitte/articles/purpose-at-deloitte-us.html" target="_blank">Learn more about Deloitte's purpose, commitments, and impact.</a> Professional development From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

Deloitte

Technology | PxE HXM | SuccessFactors Functional Engineer

<h2 id="who-we-are">Who we are</h2> <h3 id="about-stripe">About Stripe</h3> Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. <h3 id="about-the-team">About the team</h3> The Global Partner Engineering and Operations (PE&amp;O) team is part of Stripe’s Global Partnerships organization and is responsible for managing the technical and operational aspects of new and existing product partnerships and programs. Positioned at the intersection of product, engineering, and partnerships, we focus on technical operational execution and optimization with financial ecosystem partners. We drive smooth technical onboarding and implementation with financial partners, we manage the ongoing engagement between Stripe and its partners, and we monitor and optimize stringent quality and performance targets. Our team also drives partner-agnostic programs and initiatives to address broad ecosystem challenges and builds technical solutions and tools that enhance operational efficiency and scalability. <h2 id="what-youll-do">What you’ll do</h2> We are seeking a knowledgeable and proactive Technical Partner Manager to join our Global Partner Engineering &amp; Operations (PE&amp;O) banks partnerships team at Stripe. In this role, you will be responsible for building and maintaining strong relationships with our partners, facilitating technical integrations and launching new capabilities with new and existing partners, and ensuring the optimal performance of our solutions with financial partners. The ideal candidate will possess a blend of technical expertise and account management experience, with a focus on driving partner success. <h3 id="responsibilities">Responsibilities</h3> <ul> <li>Partner Management: Build and maintain strong, long-term relationships with key financial ecosystem partners, serving as the primary point of contact for technical inquiries and operational support. </li> <li>Technical Integration: Collaborate closely with partners to define and implement successful integrations, ensuring all technical requirements are met and projects are delivered on time. </li> <li>Performance Tracking: Establish Service Level Agreements (SLAs) and performance standards for partner accounts, leveraging metrics and data analysis to monitor and improve partner health and satisfaction. Regularly drive technical reviews to improve partner performance. </li> <li>Cross-Functional Collaboration: Work across multiple Stripe teams—including Engineering, Product, and Partner Development—to support and drive process enhancements and technical solutions that benefit partners. </li> <li>Incident Management: Assist in incident resolution by coordinating with internal teams to manage partner communications effectively and resolve issues efficiently. </li> <li>Operational Efficiencies: Identify inefficiencies within Stripe’s operating model, proposing and driving effective solutions (including both technical and operational requirements) to address them. </li> <li>Training and Support: Provide ongoing training, documentation and support to partners, helping them leverage Stripe’s technology and products effectively. </li> <li>Feedback Collection: Gather feedback from partners to inform improvements in internal processes and product functionalities, ensuring customer needs are addressed within the organization </li> </ul> <h2 id="who-you-are">Who you are</h2> We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. <h3 id="minimum-requirements">Minimum requirements</h3> <ul> <li>Bachelor’s degree in Business Administration, Computer Science, or a related field. </li> <li>7+ years of experience in partner management, technical project management, or business operations, especially managing external partnerships. </li> <li>Proven ability to drive medium to large-sized technical projects in collaboration with external partners and cross-functional internal stakeholders. </li> <li>Strong analytical and problem-solving skills, with experience leveraging data to enhance decision-making. </li> <li>Excellent interpersonal and communication skills, capable of effectively conveying technical information to non-technical stakeholders. </li> <li>Willingness to travel as necessary to meet partner needs. </li> </ul> <h3 id="preferred-qualifications">Preferred qualifications</h3> <ul> <li>Experience in banking, e-commerce, or payments; with knowledge of payment technologies and ecosystems is preferred.. </li> <li>Basic to intermediate proficiency in SQL and XML is preferred. </li> <li>Experience working in a SaaS or cloud-based technology environment. </li> <li>Ability to thrive in an unstructured, fast-moving environment. </li> </ul> This role is available either in an office or a remote location (typically, 35+ miles or 56+ km from a Stripe office). Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams. A remote location, in most cases, is defined as being 35 miles (56 kilometers) or more from one of our offices. While you would be welcome to come into the office for team/business meetings, on-sites, meet-ups, and events, our expectation is you would regularly work from home rather than a Stripe office. Stripe does not cover the cost of relocating to a remote location. We encourage you to apply for roles that match the location where you currently or plan to live. The annual US base salary range for this role is $148,300 - $222,500. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process. Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends. Office locations South San Francisco HQ, New York, Seattle, or Chicago Remote locations Remote in United States Team Global Partnerships Job type Full time <a href="#"> Apply for this role </a>

Technical Partner Manager, Bank Partnerships, Global Partner Engineering & Operations (PE&O)

Oklahoma State University

IT Project Manager

About Lumen Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress. We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. <h2>The Role</h2> We are seeking a highly skilled and experienced Lead Network Engineer to join our Network Software team. In this role, you will be responsible for designing, developing, coding, testing, and debugging new software or significant enhancements to existing software of moderate complexity. You will work both independently and as part of a team to develop solutions across various disciplines and explain solutions and procedures to stakeholders. <h2>Location</h2> This is a Work From Home position available from any US-based location. <h2>The Main Responsibilities</h2> <ul> <li>Design and implement computer programs to enhance and update the computer system.</li> <li>Analyze programming requests to assist with integration with current applications.</li> <li>Conduct project implementation, research, and evaluate problems, and recommend and implement decisions.</li> <li>Develop and deploy automation solutions for business needs.</li> <li>Provide technical expertise and training to end users, including System Operators/Programmers.</li> <li>Collaborate with the development team to improve system architecture.</li> <li>Ensure the process of creation and delivery of design and solution in accordance with architectural direction.</li> <li>Mentor and train other Software Developers and seek to continually improve processes.</li> <li>Migrate existing applications using Informix to MS SQL Server.</li> <li>Migrate existing applications using Delphi to new standards.</li> </ul> <h2>What We Look For in a Candidate</h2> Essential Skills: <ul> <li>6+ years of overall professional software development experience.</li> <li>4+ years of hands-on development experience with a structured language.</li> <li>Knowledge of Delphi and .NET development.</li> <li>Knowledge in Unit Testing and Server Administration.</li> <li>Experience with API integration, Micro Services, and Containers.</li> <li>Detailed understanding of networking at all layers.</li> <li>Familiarity with concepts related to continuous integration and continuous deployment.</li> <li>Experience with Relational and Non-Relational databases. Specifically experience with Informix and MS SQL Server required.</li> <li>Strong communication and collaboration skills.</li> <li>Familiarity with Lumen UCC applications and services.</li> </ul> Desirable Skills: <ul> <li>Proven experience with CI/CD tools, such as GITLAB CI, Jenkins, and ITCDM.</li> <li>Ability to troubleshoot and resolve technical issues in test and production environments.</li> <li>Ability to identify, assess, and integrate various requests using existing technologies and services.</li> <li>Work under agile principles.</li> <li>Supportive and collaborative management ability in a team environment.</li> <li>Proven customer-facing management skills.</li> </ul> Qualifications: <ul><li>Bachelor's Degree in Computer Science, Engineering, or a related field.</li></ul> <h2>Compensation</h2> This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges: $103,711 - $138,281 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY. $108,896 - $145,195 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI. $114,082 - $152,109 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA. Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: <ul> <li><a href="https://jobs.lumen.com/global/en/benefits-statement" target="_blank">Benefits</a></li> <li><a href="https://jobs.lumen.com/global/en/compensation-information" target="_blank">Bonus Structure</a></li> </ul> Requisition #: 337116 Background Screening If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our <a href="https://jobs.lumen.com/global/en/faq" target="_blank">FAQ page</a>. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Equal Employment Opportunities We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Disclaimer The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name. Application Deadline 03/14/2025

Lead Network Engineer

CompanyCox Automotive - USAJob Family GroupCustomer Care GroupJob ProfileTechnical Customer Care Specialist IIManagement LevelIndividual Contributor Flexible Work Option Can work remotely anywhere in the specified countryTravel %NoWork ShiftVariableCompensationHourly base pay rate is $19.57 - $29.38/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.Job Description vAuto is looking for a Technical Customer Care Specialist II to join our call center team remotely! SCHEDULE: If selected for this role, your permanent work schedule will be given to you during your training period. <ul><li> This is a call center role. Hours of operation are 7AM - 8PM (M-F) and 8AM - 5PM (Sat). </li></ul> <ul><li> All times listed above are Central Standard Time (CST). </li></ul> <ul><li> You would be scheduled for an 8-hour shift within our hours of operation </li></ul> <ul><li> You would also be expected to work some holidays and Saturdays </li></ul> This position involves taking inbound phone calls, emails, tickets and working to assist Cox Automotive customers. Our Service model looks different from traditional help desk models, because it’s made up of skilled, knowledgeable, technically adept staff with the tools and access needed to resolve most issues and requests on first contact. Your Role: <ul><li>Providing the first level of support, answering a high volume of calls and e-mails from customers </li></ul> <ul><li>Assists customers with a variety of questions, requests, and issues </li></ul> <ul><li>Effectively research, document, track and monitor customers’ requests and issues to ensure a timely resolution </li></ul> <ul><li>Effectively communicate technical concepts, while taking into consideration the varying degrees of customers’ technical experience. </li></ul> <ul><li>Identify and organize tickets according to priority </li></ul> <ul><li>Interfaces with customer’s multiple vendors and platforms to ensure seamless data flow, proactively identifies and resolves data issues. </li></ul> <ul><li>Accurately input document and maintain customer issues using SalesForce.com. </li></ul> Minimum Qualifications: <ul><li>High School Diploma/GED and 3 years’ experience in a related field; OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and up to 1 year experience; OR 5 years’ experience in a related field </li></ul> What We Look For (Preferred): <ul><li>Bachelor’s Degree in Information Technology or Computer Information Systems with programming </li></ul> <ul><li>Basic to intermediate technical skills with a moderate level of proficiency </li></ul> <ul><li>Strong knowledge of basic problem resolution and escalation practices </li></ul> <ul><li>Strong technical aptitude, analytical and problem-solving skills </li></ul> <ul><li>Experience with readying and writing SQL queries </li></ul> <ul><li>Excellent phone, verbal and communication skills </li></ul> <ul><li>Attention to detail, maintaining a high degree of accuracy </li></ul> <ul><li>Organizational skills </li></ul> <ul><li>Ability to work independently with minimal supervision </li></ul> <ul><li>Ability to multitask with frequent interruptions and multiple priorities </li></ul> Drug TestingTo be employed in this role, you’ll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.BenefitsEmployees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells – or simply uses – cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. <h3> </h3>Application Deadline: 03/14/2025

Cox Automotive Inc.

Technical Customer Care Specialist II

About Lumen Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress. We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. <h2>The Role</h2> We are seeking a highly skilled and experienced Senior Lead Information Security Engineer specializing in Threat detection and data analytics, to join the Public Sector Security Architecture and Engineering team. In this role, you will be a part of a team that builds security solutions to protect Lumen public sector customers and infrastructure, from advanced security threats. The ideal candidate will be responsible for certifying architecture designs, creating implementation guides and training security operations teams, to support a new virtualized cloud infrastructure environment. This role requires a deep understanding of cloud security, virtualization technologies, best practices in information security and CISA controls. Additionally, this role requires recurring collaboration with Product Management, IT, Architecture, Engineering and Operations teams, to provide subject matter expertise. Candidate must be a U.S. Citizen and eligible to obtain suitability and/or a US Government personnel security clearance. <h2>Location and Schedule</h2> This is a Work from Home position available from any US-based location. <h2>The Main Responsibilities</h2> Security Engineering Researches, evaluates, engineers, develops, troubleshoots, and supports solutions and infrastructure for the company’s Managed Security portfolio. Technical Documentation and Test Procedures Defines and executes repeatable test procedures, creation of technical documentation, and delivery of scalable standards. Solution Design Responsibility for independent engineering design to include collaboration with the Product Management, Product Development, Architecture, and Operations staff on complex security solutions. New Capabilities Develop and implement threat detection rules, signatures, and analytics to identify suspicious behavior. Improve Processes Assesses security operational processes to identify opportunities to optimize, enhance, and automate. Security Infrastructure Support Conduct real-time threat hunting and anomaly detection to proactively identify malicious activity and analyze attack patterns. Security Operations Support Create a scalable process to continuously monitor logs, alerts, and security telemetry from SIEM, EDR, and network security tools. Lifecycle Management Define process and support all platform lifecycle management. Vendor Relations Develops partnerships with key equipment suppliers. Communicates requirements, guidance, and vision to develop, implement, and support security solutions. <h2>What We Look For in a Candidate</h2> - Experience using industry leading security solutions and technologies, to implement modern threat intelligence and data analytics solutions. - Build lab and production development environments to certify architecture designs. - Develop low-level design documents, configuration templates and implementation guides. - Implement production systems and train operations teams. - Experience with integrated SIEM platforms, data analytics techniques, security incident response remediation and threat intelligence feeds. - DevOps tools such as Git, Docker, Jenkins, Gitlab CI/CD; configuration management tools such as Ansible, Salt, Puppet, Chef; and scripting language experience. - Demonstrated ability to effectively manage vendor and contract resources. - Experience working with government programs, employees, and contractors. - 10+ years of related experience. - Undergraduate degree in Computer Science, Engineering, or related field, or equivalent experience. Preferred Qualifications: - SOC (Security Operations Center) data analytics and incident response experience. - Hands-on experience with accreditation and acceptance processes for complex, integrated solutions in a DOD or federal government environment. - Federal TIC (Trusted Internet Connections) or MTIPS (Managed Trusted Internet Protocol Services) experience. - Understanding of cloud infrastructure, networking, storage and platform services and proficiency in cloud-native tools, virtualization and orchestration. - Relevant certifications, such as Splunk Enterprise Security, Splunk Architect. Professional/technical certifications, such as CISSP, CISM or CEH. - Experience developing solutions per FISMA, DCID, NIST policy frameworks, FedRAMP, CISA and GSA compliance requirements. - Working experience with Managed Security Services platforms and solutions. - Working experience with data center platforms such as service provider edge/core devices, Ethernet switch platforms, load balancers, etc. - Experience with software development, and automation of testing, troubleshooting and provisioning tasks. - Knowledge of project management practices and experience with agile development process. <h2>Compensation</h2> This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges: $129,639 - $172,852 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY. $136,121 - $181,494 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI. $142,603 - $190,137 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA. Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: <ul> <li><a href="https://jobs.lumen.com/global/en/benefits-statement" target="_blank">Benefits*</a></li> <li><a href="https://jobs.lumen.com/global/en/compensation-information" target="_blank">Bonus Structure</a></li> </ul> Requisition #: 336964 Background Screening If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our <a href="https://jobs.lumen.com/global/en/faq" target="_blank">FAQ page</a>. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Equal Employment Opportunities We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Disclaimer The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name. Application Deadline 03/18/2025

Sr Lead Information Security Engineer

About Lumen Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress. We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. <h2>The Role</h2> Provide technical direction and definition of Lumen’s Network as a Service (NaaS) implementation across a broad range of network and applications. This will require a strong understanding of Lumen’s Layer 1, Layer 2, &amp; Layer 3 networks and products, a strong understanding of Lumen’s Edge Compute implementation, and a working level understanding of software development methodologies. This role will serve as a primary representative for a product’s implementation on the network automation platform in a cross-functional team and will be expected to be a thought leader in how network capabilities are componentized and exposed to both internal and external consumers to align to the Network as a Service vision and methodology. Will be expected to contribute to the definition of the customer experience and product requirements, translating product and customer experience requirements into specific network and application designs. This role will work across the network architecture, engineering, and systems development organizations to ensure alignment to the vision and experience. Will ensure delivery is coordinated across the broader cross-functional team. May also be expected to communicate vision and implementation with external audiences – customers, industry forums, etc. <h2>Location</h2> This role is designated as a fully remote position within the United States. <h2>The Main Responsibilities</h2> <ul> <li>Process feedback and requirements into key points and concepts to be implemented</li> <li>Architect solutions for business problems which may be beyond ownership area and clearly communicate requirements, intent, and implementation details to technical and non-technical audiences</li> <li>Effectively manage and deliver multiple projects in parallel while maintaining ownership of keys areas of responsibility across the organization</li> <li>Indirectly influence the work of others to drive large projects from inception to delivery with successful completion and implementation of requirements</li> <li>Coach and mentor others in the business processes implemented in the team's applications, services, and workflows to provide resolution to support problems</li> <li>Effectively estimate the time it will take to perform tasks and influence the work to be completed within those timeframes, provide input/feedback to stakeholders and project managers for effective capacity planning</li> <li>Scale solutions to meet enhanced requirements for growth, new services, or network optimization by applying approved technologies and architectures for enhancements/additions and provide for an economical means to complete the work</li> </ul> <h2>What We Look For in a Candidate</h2> Required Qualifications: <ul> <li>Bachelor’s or master’s degree or equivalent experience</li> <li>10+ years of related experience in software development, systems engineering, and/or networking and networking automation</li> <li>Experience translating product and technical network requirements into implementable solutions</li> <li>Strong listening and communication skills</li> <li>Strong coaching and mentorship capabilities</li> <li>Strong understanding of network technologies including Internet, Ethernet, IPVPN, Edge Compute, and Optical transport</li> <li>Strong Layer 2 knowledge of ethernet switching equipment and switching architectures used on Lumen’s Internet networks</li> <li>Working level experience with protocols and standards used on Lumen’s networks such as BGP, IS-IS, MPLS, BFD, LLDP, RPKI, BMP</li> <li>Strong understanding of Ansible, Python, and other network automation methodologies</li> </ul> Preferred Qualifications: <ul> <li>Proven experience as force multiplier in the way teams are lead through complex problems</li> <li> Working Knowledge of:<ul> <li>Asynchronous programming concepts and distributed systems design</li> <li>Continuous integration and delivery practices</li> <li>Zero downtime deployment strategies</li> <li>OpenAPI</li> </ul> </li> </ul> <h2>Compensation</h2> This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges: $129,639 - $172,852 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY. $136,121 - $181,494 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI. $142,603 - $190,137 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA. #LI-VK1 Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: <ul> <li><a href="https://jobs.lumen.com/global/en/benefits-statement" target="_blank">Benefits</a></li> <li><a href="https://jobs.lumen.com/global/en/compensation-information" target="_blank">Bonus Structure</a></li> </ul> Requisition #: 337269 Background Screening If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our <a href="https://jobs.lumen.com/i/global/en/faqs" target="_blank">FAQ page</a>. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Equal Employment Opportunities We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Disclaimer The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name. Application Deadline 03/14/2025

Sr Lead Solution Architect

<h2>DESCRIPTION</h2> One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn’t your average doctor’s office. We’re on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we’re building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. We’re looking for a passionate IT Support Associate to ensure that our clinical teams, administrators, and corporate staff have the IT support they need to perform their jobs efficiently. In this role, you will report directly to the IT Manager, providing technical assistance and troubleshooting for internal users across our nationwide network of medical offices. As part of the One Medical IT Technical Services Team, your main responsibility will be supporting the phone, chat, and ticket support queues, resolving technical issues, and ensuring seamless IT operations. This position offers the opportunity to tackle a variety of technical challenges while working alongside a dedicated and mission-driven team. Key job responsibilities Deliver exceptional IT support to One Medical employees. • Serve as the first point of contact for One Medical users, documenting support calls and resolutions using our ticketing system. • Respond to and troubleshoot support IT requests via phone, chat and ticketing system, ensuring timely and efficient support. • Collaborate with a dedicated IT support team to diagnose and resolve technical issues. • Provide remote support to employees, ensuring all incidents are addressed in a professional, timely and efficient manner. • Install and configure hardware/software issues across Windows, macOS and Chrome OS environments. • Observe and ensure compliance with security and system configuration standards as well as HIPAA regulations. • Contribute to and maintain the IT knowledge base, ensuring documentation is accurate and up to date. • Assist in workflow improvements. • Adherence to shift schedules and timeliness are key requirements. • Willingness to work flexible shifts and scheduling, weekends, and holidays. • Must be willing and able to occasionally come to Amazon corporate sites with 24 hours notice. <h2>BASIC QUALIFICATIONS</h2> - 1+ years of corporate setting Windows, Mac or Linux Operating systems support experience - High school or equivalent - Experience troubleshooting integrated and interdependent computer systems - Experience maintaining zebra thermal printers, troubleshooting thin clients, PCs, scanners, and portable handheld terminals <h2>PREFERRED QUALIFICATIONS</h2> - CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications - Experience in a dynamic environment with a high degree of customer service Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit <a href="https://amazon.jobs/content/en/how-we-hire/accommodations" target="_blank">https://amazon.jobs/content/en/how-we-hire/accommodations</a> for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $42,200/year in our lowest geographic market up to $91,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit <a href="https://www.aboutamazon.com/workplace/employee-benefits" target="_blank">https://www.aboutamazon.com/workplace/employee-benefits</a>. This position will remain posted until filled. Applicants should apply via our internal or external career site.

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