field_remote_option

job_industry

field_job_occupational_field_parents_all

job_organization_name

job_upgrade_is_featured

CompanyCox Automotive - USAJob Family GroupCustomer Care GroupJob ProfileTechnical Customer Care Specialist IIManagement LevelIndividual Contributor Flexible Work Option Can work remotely anywhere in the specified countryTravel %NoWork ShiftVariableCompensationHourly base pay rate is $19.57 - $29.38/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.Job Description vAuto is looking for a Technical Customer Care Specialist II to join our call center team remotely! SCHEDULE: If selected for this role, your permanent work schedule will be given to you during your training period. <ul><li> This is a call center role. Hours of operation are 7AM - 8PM (M-F) and 8AM - 5PM (Sat). </li></ul> <ul><li> All times listed above are Central Standard Time (CST). </li></ul> <ul><li> You would be scheduled for an 8-hour shift within our hours of operation </li></ul> <ul><li> You would also be expected to work some holidays and Saturdays </li></ul> This position involves taking inbound phone calls, emails, tickets and working to assist Cox Automotive customers. Our Service model looks different from traditional help desk models, because it’s made up of skilled, knowledgeable, technically adept staff with the tools and access needed to resolve most issues and requests on first contact. Your Role: <ul><li>Providing the first level of support, answering a high volume of calls and e-mails from customers </li></ul> <ul><li>Assists customers with a variety of questions, requests, and issues </li></ul> <ul><li>Effectively research, document, track and monitor customers’ requests and issues to ensure a timely resolution </li></ul> <ul><li>Effectively communicate technical concepts, while taking into consideration the varying degrees of customers’ technical experience. </li></ul> <ul><li>Identify and organize tickets according to priority </li></ul> <ul><li>Interfaces with customer’s multiple vendors and platforms to ensure seamless data flow, proactively identifies and resolves data issues. </li></ul> <ul><li>Accurately input document and maintain customer issues using SalesForce.com. </li></ul> Minimum Qualifications: <ul><li>High School Diploma/GED and 3 years’ experience in a related field; OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and up to 1 year experience; OR 5 years’ experience in a related field </li></ul> What We Look For (Preferred): <ul><li>Bachelor’s Degree in Information Technology or Computer Information Systems with programming </li></ul> <ul><li>Basic to intermediate technical skills with a moderate level of proficiency </li></ul> <ul><li>Strong knowledge of basic problem resolution and escalation practices </li></ul> <ul><li>Strong technical aptitude, analytical and problem-solving skills </li></ul> <ul><li>Experience with readying and writing SQL queries </li></ul> <ul><li>Excellent phone, verbal and communication skills </li></ul> <ul><li>Attention to detail, maintaining a high degree of accuracy </li></ul> <ul><li>Organizational skills </li></ul> <ul><li>Ability to work independently with minimal supervision </li></ul> <ul><li>Ability to multitask with frequent interruptions and multiple priorities </li></ul> Drug TestingTo be employed in this role, you’ll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.BenefitsEmployees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells – or simply uses – cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. <h3> </h3>Application Deadline: 03/14/2025

Cox Automotive Inc.

Technical Customer Care Specialist II

About Lumen Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress. We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. <h2>The Role</h2> We are seeking a highly skilled and experienced Senior Lead Information Security Engineer specializing in Threat detection and data analytics, to join the Public Sector Security Architecture and Engineering team. In this role, you will be a part of a team that builds security solutions to protect Lumen public sector customers and infrastructure, from advanced security threats. The ideal candidate will be responsible for certifying architecture designs, creating implementation guides and training security operations teams, to support a new virtualized cloud infrastructure environment. This role requires a deep understanding of cloud security, virtualization technologies, best practices in information security and CISA controls. Additionally, this role requires recurring collaboration with Product Management, IT, Architecture, Engineering and Operations teams, to provide subject matter expertise. Candidate must be a U.S. Citizen and eligible to obtain suitability and/or a US Government personnel security clearance. <h2>Location and Schedule</h2> This is a Work from Home position available from any US-based location. <h2>The Main Responsibilities</h2> Security Engineering Researches, evaluates, engineers, develops, troubleshoots, and supports solutions and infrastructure for the company’s Managed Security portfolio. Technical Documentation and Test Procedures Defines and executes repeatable test procedures, creation of technical documentation, and delivery of scalable standards. Solution Design Responsibility for independent engineering design to include collaboration with the Product Management, Product Development, Architecture, and Operations staff on complex security solutions. New Capabilities Develop and implement threat detection rules, signatures, and analytics to identify suspicious behavior. Improve Processes Assesses security operational processes to identify opportunities to optimize, enhance, and automate. Security Infrastructure Support Conduct real-time threat hunting and anomaly detection to proactively identify malicious activity and analyze attack patterns. Security Operations Support Create a scalable process to continuously monitor logs, alerts, and security telemetry from SIEM, EDR, and network security tools. Lifecycle Management Define process and support all platform lifecycle management. Vendor Relations Develops partnerships with key equipment suppliers. Communicates requirements, guidance, and vision to develop, implement, and support security solutions. <h2>What We Look For in a Candidate</h2> - Experience using industry leading security solutions and technologies, to implement modern threat intelligence and data analytics solutions. - Build lab and production development environments to certify architecture designs. - Develop low-level design documents, configuration templates and implementation guides. - Implement production systems and train operations teams. - Experience with integrated SIEM platforms, data analytics techniques, security incident response remediation and threat intelligence feeds. - DevOps tools such as Git, Docker, Jenkins, Gitlab CI/CD; configuration management tools such as Ansible, Salt, Puppet, Chef; and scripting language experience. - Demonstrated ability to effectively manage vendor and contract resources. - Experience working with government programs, employees, and contractors. - 10+ years of related experience. - Undergraduate degree in Computer Science, Engineering, or related field, or equivalent experience. Preferred Qualifications: - SOC (Security Operations Center) data analytics and incident response experience. - Hands-on experience with accreditation and acceptance processes for complex, integrated solutions in a DOD or federal government environment. - Federal TIC (Trusted Internet Connections) or MTIPS (Managed Trusted Internet Protocol Services) experience. - Understanding of cloud infrastructure, networking, storage and platform services and proficiency in cloud-native tools, virtualization and orchestration. - Relevant certifications, such as Splunk Enterprise Security, Splunk Architect. Professional/technical certifications, such as CISSP, CISM or CEH. - Experience developing solutions per FISMA, DCID, NIST policy frameworks, FedRAMP, CISA and GSA compliance requirements. - Working experience with Managed Security Services platforms and solutions. - Working experience with data center platforms such as service provider edge/core devices, Ethernet switch platforms, load balancers, etc. - Experience with software development, and automation of testing, troubleshooting and provisioning tasks. - Knowledge of project management practices and experience with agile development process. <h2>Compensation</h2> This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges: $129,639 - $172,852 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY. $136,121 - $181,494 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI. $142,603 - $190,137 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA. Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: <ul> <li><a href="https://jobs.lumen.com/global/en/benefits-statement" target="_blank">Benefits*</a></li> <li><a href="https://jobs.lumen.com/global/en/compensation-information" target="_blank">Bonus Structure</a></li> </ul> Requisition #: 336964 Background Screening If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our <a href="https://jobs.lumen.com/global/en/faq" target="_blank">FAQ page</a>. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Equal Employment Opportunities We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Disclaimer The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name. Application Deadline 03/18/2025

CenturyLink

Sr Lead Information Security Engineer

About Lumen Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress. We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. <h2>The Role</h2> Provide technical direction and definition of Lumen’s Network as a Service (NaaS) implementation across a broad range of network and applications. This will require a strong understanding of Lumen’s Layer 1, Layer 2, &amp; Layer 3 networks and products, a strong understanding of Lumen’s Edge Compute implementation, and a working level understanding of software development methodologies. This role will serve as a primary representative for a product’s implementation on the network automation platform in a cross-functional team and will be expected to be a thought leader in how network capabilities are componentized and exposed to both internal and external consumers to align to the Network as a Service vision and methodology. Will be expected to contribute to the definition of the customer experience and product requirements, translating product and customer experience requirements into specific network and application designs. This role will work across the network architecture, engineering, and systems development organizations to ensure alignment to the vision and experience. Will ensure delivery is coordinated across the broader cross-functional team. May also be expected to communicate vision and implementation with external audiences – customers, industry forums, etc. <h2>Location</h2> This role is designated as a fully remote position within the United States. <h2>The Main Responsibilities</h2> <ul> <li>Process feedback and requirements into key points and concepts to be implemented</li> <li>Architect solutions for business problems which may be beyond ownership area and clearly communicate requirements, intent, and implementation details to technical and non-technical audiences</li> <li>Effectively manage and deliver multiple projects in parallel while maintaining ownership of keys areas of responsibility across the organization</li> <li>Indirectly influence the work of others to drive large projects from inception to delivery with successful completion and implementation of requirements</li> <li>Coach and mentor others in the business processes implemented in the team's applications, services, and workflows to provide resolution to support problems</li> <li>Effectively estimate the time it will take to perform tasks and influence the work to be completed within those timeframes, provide input/feedback to stakeholders and project managers for effective capacity planning</li> <li>Scale solutions to meet enhanced requirements for growth, new services, or network optimization by applying approved technologies and architectures for enhancements/additions and provide for an economical means to complete the work</li> </ul> <h2>What We Look For in a Candidate</h2> Required Qualifications: <ul> <li>Bachelor’s or master’s degree or equivalent experience</li> <li>10+ years of related experience in software development, systems engineering, and/or networking and networking automation</li> <li>Experience translating product and technical network requirements into implementable solutions</li> <li>Strong listening and communication skills</li> <li>Strong coaching and mentorship capabilities</li> <li>Strong understanding of network technologies including Internet, Ethernet, IPVPN, Edge Compute, and Optical transport</li> <li>Strong Layer 2 knowledge of ethernet switching equipment and switching architectures used on Lumen’s Internet networks</li> <li>Working level experience with protocols and standards used on Lumen’s networks such as BGP, IS-IS, MPLS, BFD, LLDP, RPKI, BMP</li> <li>Strong understanding of Ansible, Python, and other network automation methodologies</li> </ul> Preferred Qualifications: <ul> <li>Proven experience as force multiplier in the way teams are lead through complex problems</li> <li> Working Knowledge of:<ul> <li>Asynchronous programming concepts and distributed systems design</li> <li>Continuous integration and delivery practices</li> <li>Zero downtime deployment strategies</li> <li>OpenAPI</li> </ul> </li> </ul> <h2>Compensation</h2> This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges: $129,639 - $172,852 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY. $136,121 - $181,494 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI. $142,603 - $190,137 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA. #LI-VK1 Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: <ul> <li><a href="https://jobs.lumen.com/global/en/benefits-statement" target="_blank">Benefits</a></li> <li><a href="https://jobs.lumen.com/global/en/compensation-information" target="_blank">Bonus Structure</a></li> </ul> Requisition #: 337269 Background Screening If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our <a href="https://jobs.lumen.com/i/global/en/faqs" target="_blank">FAQ page</a>. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Equal Employment Opportunities We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Disclaimer The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name. Application Deadline 03/14/2025

Sr Lead Solution Architect

<h2>DESCRIPTION</h2> One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn’t your average doctor’s office. We’re on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we’re building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. We’re looking for a passionate IT Support Associate to ensure that our clinical teams, administrators, and corporate staff have the IT support they need to perform their jobs efficiently. In this role, you will report directly to the IT Manager, providing technical assistance and troubleshooting for internal users across our nationwide network of medical offices. As part of the One Medical IT Technical Services Team, your main responsibility will be supporting the phone, chat, and ticket support queues, resolving technical issues, and ensuring seamless IT operations. This position offers the opportunity to tackle a variety of technical challenges while working alongside a dedicated and mission-driven team. Key job responsibilities Deliver exceptional IT support to One Medical employees. • Serve as the first point of contact for One Medical users, documenting support calls and resolutions using our ticketing system. • Respond to and troubleshoot support IT requests via phone, chat and ticketing system, ensuring timely and efficient support. • Collaborate with a dedicated IT support team to diagnose and resolve technical issues. • Provide remote support to employees, ensuring all incidents are addressed in a professional, timely and efficient manner. • Install and configure hardware/software issues across Windows, macOS and Chrome OS environments. • Observe and ensure compliance with security and system configuration standards as well as HIPAA regulations. • Contribute to and maintain the IT knowledge base, ensuring documentation is accurate and up to date. • Assist in workflow improvements. • Adherence to shift schedules and timeliness are key requirements. • Willingness to work flexible shifts and scheduling, weekends, and holidays. • Must be willing and able to occasionally come to Amazon corporate sites with 24 hours notice. <h2>BASIC QUALIFICATIONS</h2> - 1+ years of corporate setting Windows, Mac or Linux Operating systems support experience - High school or equivalent - Experience troubleshooting integrated and interdependent computer systems - Experience maintaining zebra thermal printers, troubleshooting thin clients, PCs, scanners, and portable handheld terminals <h2>PREFERRED QUALIFICATIONS</h2> - CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications - Experience in a dynamic environment with a high degree of customer service Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit <a href="https://amazon.jobs/content/en/how-we-hire/accommodations" target="_blank">https://amazon.jobs/content/en/how-we-hire/accommodations</a> for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $42,200/year in our lowest geographic market up to $91,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit <a href="https://www.aboutamazon.com/workplace/employee-benefits" target="_blank">https://www.aboutamazon.com/workplace/employee-benefits</a>. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Amazon

IT Support Associate II, One Medical IT Support

<h2>Job Description</h2> SUMMARY Oversee various system projects of a highly complex nature without supervision. Assemble project team, assign individual responsibilities, identify appropriate resources needed, and develop schedule to ensure timely completion of projects. <h2>Responsibilities</h2> ESSENTIAL DUTIES AND RESPONSIBILITIES Includes the following: <ul> <li>Evaluates and develops project plans and budgets.</li> <li>Maintains familiarity with the system scope and project objectives, as well as the role and function of each team member in order to effectively coordinate the activities of the team.</li> <li>Coordinates with multiple internal and external groups.</li> <li>Disseminates information on any problems or potential delays and mitigation plans.</li> <li>Ensures that projects remain on schedule and within budget.</li> <li>Communicates project progress to appropriate audience.</li> <li>Manages all phases of assigned programs from inception through completion</li> <li>Manages aspects of customer interface, including requirements of cost, schedule, and technical performance.</li> <li>Manages project deliverables and progress through continuous communication with project members.</li> <li>Participates in negotiation of requirements and requirements changes.</li> <li>Oversees Cost, Schedule, Scope, and Risk Management.</li> <li>Remains aware of any potential problems and works to mitigate any risks</li> <li>Serves as focal point for and liaison between departments on project status or other project information.</li> <li>Provides leadership and motivation to project team members throughout the project life cycle and provide practical guidance on driving projects to completion.</li> <li>Recommends and implements improvements to IT’s PMO.</li> <li>Performs other job-related duties as assigned.</li> </ul> SUPERVISORY/MANAGEMENT AUTHORITY Lead/and or guide the work of other employees. <h2>Qualifications</h2> EDUCATION AND EXPERIENCE Bachelor’s Degree in Information Systems, Business Administration, Finance, or Accounting and 8 years of related experience, or an equivalent combination of education and experience. Experience with implementing large-scale projects. KNOWLEDGE, SKILLS AND ABILITIES <ul> <li>Working knowledge of project management, creating, and implementing project schedules, and managing project teams and budgets. </li> <li>Excellent written and verbal communication skills.</li> <li>Ability to lead, mentor and advise large teams.</li> <li>Must have and maintain a valid driver’s license. </li> </ul> WORK ENVIRONMENT Work is primarily performed in a climate-controlled office setting. Work may require travel, including overnight stays. Work will require varied shifts including, weekends and holidays, as needed (on call). <h2>Job Info</h2> <ul> <li> Job Identification 28010 </li> <li> Job Category Information Technology Services </li> <li> Posting Date 03/07/2025, 03:18 PM </li> <li> Job Schedule Full time </li> <li> Locations Tulsa - Marshall Building (OK) </li> <li> Regular or Temporary Regular </li> </ul>

Cherokee Nation Businesses

Senior IT Project Manager

<h2>About the team</h2>At Zillow Group, our Legal and Compliance team of skilled professionals, which includes the Vendor Management team, aims to ensure that Zillow Group adheres to state and federal regulations and our own internal policies and company expectations. The Vendor Management team plays a crucial role in this mission by overseeing vendor relationships, mitigating risks, and ensuring compliance across our external partnerships. We are dedicated to fostering collaboration within our innovative and dynamic company, where we strive to make home ownership accessible to all.<h2>About the role</h2>We are seeking a driven, highly accountable individual to join our Vendor Management team. This position requires establishing and maintaining strategic partnerships with stakeholders to ensure vendor risks are appropriately identified, evaluated and incorporated into decisions related to the vendor relationship. Responsibilities may include evaluating vendors based on their risk profiles, monitoring vendor performance, assisting in the identification of risk and engaging necessary stakeholders on developing a mitigation plan, and improving vendor lifecycle processes. This person will engage across business lines and with various risk SMEs to coordinate vendor risk management activities and ensure vendor-associated risks align with enterprise risk tolerance.The Zillow Vendor Management program is evolving to support Zillow’s growth. We are looking for an experienced candidate to lead vendor management program changes, who is comfortable taking initiative with minimal direction and flourishes with taking on ambitious projects. You will help drive key vendor management initiatives to completion through close collaboration with key business partners and compliance leaders. If you want to make significant contributions to a fast-growing enterprise, we encourage you to apply!<h2>As the Senior Vendor Management Analyst you will:</h2><ul> <li>Work closely with Procurement, Legal, Finance, Information Security, and other departments to ensure seamless coordination in vendor management activities.</li> <li>Focus on the continuous improvement of vendor management processes, with the goals of increased efficiency and cost-effectiveness.</li> <li>Develop vendor management reports to monitor key performance indicators, risks, and compliance, such as monthly/quarterly reports on vendor performance compared to SLAs, risk reduction efforts, and Zillow’s comprehensive vendor risk profile.</li> <li>Engage in and drive the full vendor lifecycle including risk assessment, due diligence, and ongoing monitoring with a key focus on task execution and providing support for strategies, procedures, and systems.</li> <li>Support executive and quarterly business vendor reviews to assess performance and strategic alignment with our more strategic and critical vendors.</li> <li>Monitor vendor service level agreement (SLA) tracking to ensure vendor compliance and performance standards.</li> <li>Participate in regulated vendor management activities to ensure adherence to financial services regulations and requirements.</li> <li>Coordinate and support vendor audits, both internal and external.</li> <li>Deliver vendor performance results, including SLAs, metrics, and scorecards to Zillow business line leadership.</li> <li>Research and validate vendor compliance with vendor management policy; help model and advance effective, efficient, and compliant workflows.</li> </ul>This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.In California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Minnesota, Nevada, New York, Washington state, and Washington DC the standard base pay range for this role is $81,200.00 - $129,800.00 Annually. This base pay range is specific to California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Minnesota, Nevada, New York, Washington state, and Washington DC and may not be applicable to other locations.In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location.<h2>Who you are</h2><ul> <li>Bachelor’s degree or equivalent experience</li> <li>5+ years of hands-on experience in vendor management roles for medium to large enterprises with a strong understanding of risk oversight tools and vendor management standard methodologies.</li> <li>High level of proficiency with contract terms and conditions.</li> <li>Proven ability to track vendor performance metrics and effectively manage underperforming vendors.</li> <li>Understanding of sourcing and procurement processes.</li> <li>Demonstrable experience establishing baseline metrics and setting ambitious goals. You can monitor progress and support the visualization of data and have solid project management skills.</li> <li>Experience in developing strategies and processes for improving vendor management programs, and guiding organizations through dynamic change.</li> <li>Strong executive communication skills, both written and verbal, advocating for organizational solutions that align with internal and external interests.</li> <li>Demonstrates a passion for seeking internal business partner relationships.</li> </ul><h2>Preferred Qualifications</h2><ul> <li>Proficient in Google Workspace applications, Tableau, Asana, Workday Financials, Auditboard TPRM, and Workday Strategic Sourcing.</li> <li>Certifications: Certified Vendor Management Professional (CVMP), Certified Regulatory Vendor Program Manager (CRVPM), Certified Supplier Management Professional (CSMP), or Certified Third-Party Risk Professional (CTPRP).</li> <li>Familiarity with third party risk management programs and oversight best practices, specific to the financial services industry.</li> </ul><h2>Get to know us</h2>Zillow is reimagining real estate to make home a reality for more and more people.As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do helps people get home and no matter what job you're in, you will play a critical role in making home a reality for more and more people.Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, and <a href="https://www.zillow.com/careers/benefits/" target="_blank">world-class benefits</a>. These benefits include comprehensive medical, dental, vision, life, and disability coverages as well as parental leave, family benefits, retirement contributions, and paid time off. We’re also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don’t just take our word for it. Read recent reviews on <a href="https://www.glassdoor.com/Overview/Working-at-Zillow-EI_IE40802.11,17.htm" target="_blank">Glassdoor</a> and recent recognition from multiple organizations, including: the 100 Best Companies to Work For, Glassdoor Employees’ Choice Award, Bloomberg Gender-Equality Index, Human Rights Campaign (HRC) Corporate Equity Index, and TIME <a href="http://time.com/100companies" target="_blank">100 Most Influential Companies</a> list.Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter.

Zillow

Senior Vendor Management Analyst

<h2>About the team</h2>Join our Information Security team as we build cutting-edge solutions to protect our technology stack, products, and services! Our company focuses on developing our outstanding solutions, with the team fully coordinated within the organization to prioritize application security in all our projects. We are looking for individuals who thrive at the intersection of security, technology, and innovation, and who are excited to help scale our platforms to meet the challenges of the future. This is your chance to make a lasting impact by shaping the security posture and architecture of a company dedicated to building its own solutions and staying at the forefront of technology.<h2>About the role</h2>This role will play a critical role in shaping the security posture of the organization, helping to build and scale secure, innovative solutions for a constantly evolving business landscape. Lead by developing security strategies, encouraging technical expertise, and integrating standard methodologies.Inspire and collaborate with Product, Application Engineering, and Architecture teams to prioritize security. By applying your expertise in cloud security, cyber defense technologies, application security. Your expertise and sophisticated solutions will help the organization stay ahead of emerging threats while maintaining operational agility.This role requires a seasoned professional with a proven track record to solve sophisticated, undefined problems, influence at the highest levels, and drive transformational change across the organization. You will not only design scalable security architectures and processes but also shape the strategic directly.As a Senior Principal Engineer, Information Security, you will:<ul> <li>Act as an inspiring leader, influencing senior leaders and individual contributors to define technical strategies, craft organizational and architectural structures, and establish high engineering standards.</li> <li>Develop and deploy brand-new cybersecurity strategies to safeguard critical applications, data, and systems, ensuring alignment with industry standards, business objectives, and the changing threat landscape.</li> <li>Serve as an expert in Cyber Defense Technologies, embedding them into application security and the broader engineering organization.</li> <li>Architect and drive the adoption of security solutions for cloud environments (with a focus on AWS and GCP), ensuring scalability, operational efficiency, and compliance with security standards.</li> <li>Apply Innovative/AI technologies to improve security operations and application security, allowing for proactive threat detection, automation of repetitive tasks, and improved efficiency across the organization.</li> <li>Lead the design and implementation of perimeter security solutions to safeguard against external threats while maintaining seamless internal operations.</li> <li>Collaborate with team members to build scalable architectures and integrate secure-by-design principles.</li> <li>Evaluate and recommend AI capabilities to enrich the security portfolio and align with the company’s technology strategy, ensuring the organization remains at the forefront of innovation.</li> <li>Mentor and guide engineers across the organization, fostering a culture of technical excellence, continuous learning, and security-first principles.</li> <li>Collaborate across teams and organizations to ensure alignment on application security, software architecture, and operational strategies that scale with the demands of the future.</li> <li>Analyze undefined, complex problems with ambiguous risks, and develop innovative solutions that can have impacts on the business and potentially the industry.</li> </ul>This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.In California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Minnesota, Nevada, New York, Washington state, and Washington DC the standard base pay range for this role is $220,200.00 - $351,800.00 Annually. This base pay range is specific to California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Minnesota, Nevada, New York, Washington state, and Washington DC and may not be applicable to other locations.In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location.<h2>Who you are</h2><ul> <li>Proven experience in information security, cybersecurity, or related technical fields. Equivalent experience will also be considered.</li> <li>A leader with industry-recognized expertise, capable of solving sophisticated, undefined problems and driving ground-breaking change across teams and organizations.</li> <li>Hold certifications such as CISSP, CISM, CCSP, or equivalent. Additional certifications like AWS Certified Security Specialist, GIAC certifications (e.g., GCSA, GSEC, or GWAPT), or similar are a plus.</li> <li>Deep understanding of AWS Cloud Environments and cloud-native security solutions, with hands-on experience implementing secure architectures in cloud platforms. Familiarity with multi-cloud environments is a bonus.</li> <li>Great foundation in application security principles, including secure development practices, threat modeling, and vulnerability management, with experience integrating these into engineering and operational workflows.</li> <li>Familiar with the nuances of perimeter security and the ability to design and implement defense mechanisms such as firewalls, web application firewalls (WAFs), and zero-trust network architectures.</li> <li>Proficient in designing sophisticated architectures that unify, simplify, and standardize security practices across teams and organizations, ensuring scalability and operational efficiency.</li> <li>Proficient in evaluating and offering guidance on the integration of AI/ML technologies, with a focus on maintaining privacy, security, and compliance in adopting AI solutions. Familiarity with AI risks, including model security, bias mitigation, and data privacy, is helpful.</li> <li>A leader with a clear perspective and outstanding communication abilities, influencing diverse collaborators and guiding professionals in various fields.</li> <li>Continuously curious, staying informed about industry trends and new technologies, and bringing this knowledge to bear to identify strategic advantages for the organization.</li> <li>Demonstrated ability to work closely with Product, Application Engineering, and Architecture teams, embedding security standard methodologies and secure-by-design principles across the organization.</li> <li>Adept at solving ambiguous, high-impact problems, developing innovative solutions, and delivering ground-breaking results in fast-paced environments.</li> <li>Prioritizing operational efficiency, having dealt with problems stemming from subpar architecture or misaligned processes.</li> </ul><h2>Get to know us</h2>Zillow is reimagining real estate to make home a reality for more and more people.As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do helps people get home and no matter what job you're in, you will play a critical role in making home a reality for more and more people.Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, and <a href="https://www.zillow.com/careers/benefits/" target="_blank">world-class benefits</a>. These benefits include comprehensive medical, dental, vision, life, and disability coverages as well as parental leave, family benefits, retirement contributions, and paid time off. We’re also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don’t just take our word for it. Read recent reviews on <a href="https://www.glassdoor.com/Overview/Working-at-Zillow-EI_IE40802.11,17.htm" target="_blank">Glassdoor</a> and recent recognition from multiple organizations, including: the 100 Best Companies to Work For, Glassdoor Employees’ Choice Award, Bloomberg Gender-Equality Index, Human Rights Campaign (HRC) Corporate Equity Index, and TIME <a href="http://time.com/100companies" target="_blank">100 Most Influential Companies</a> list.Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter.

Senior Principal Engineer, Information Security

Req ID: 76209 Location: Tulsa -TUL, Oklahoma City -OKC Areas of Interest: Information Technology Pay Transparency Salary Range: Not Available Application Deadline: 03/20/2025 BOK Financial Corporation Group includes BOKF, NA; BOK Financial Securities, Inc. and BOK Financial Private Wealth, Inc. BOKF, NA operates TransFund and Cavanal Hill Investment Management, Inc. BOKF, NA operates banking divisions: Bank of Albuquerque; Bank of Oklahoma; Bank of Texas and BOK Financial®. <h2>Bonus Type</h2> Discretionary <h2>Summary</h2> You place great value on building meaningful relationships, and you do so by leveraging your excellent interpersonal skills. You find satisfaction in helping others by offering sound advice. You make the most out of every opportunity. Bring your knowledge, skills, and abilities to us as a Technical Analyst I. You’ll be positioned for a great career! <h2>Job Description</h2> The Technical Analyst I is responsible for delivering superior services acting as a liaison between the line of business and IT with a focus on end user experience such as user interfacing, user flow, data flow, and/or other UI/UX strategies. Defining and performing analysis, design, programming, planning, implementation, and supporting of some of the most critical systems software and procedures with a focus on our long term technology road map which require technical and systems knowledge. The Technical Analyst manages plans, organizes, and controls projects which have an organizational impact as well as provides day-to-day support for complex applications systems. <h2>Team Culture</h2> Our mission is to empower our company, teammates and customers through the delivery of resilient and customer-centric technology. We achieve this by leveraging our expertise in technology and deep understanding of our business units. <h2>How You'll Spend Your Time</h2> • You will write basic business requirements and document customer needs and expectations for simple projects. This includes working on data access, retention specs, data security requirements and report definition for simple projects. • You will provide basic business process modeling and project estimates for simple projects and system enhancements. • You will apply business application patches and releases; diagnose and remediate issues with applications; assist with root cause analysis and assist with authoring and maintaining application documentation. • You will build simple queries, create reports from database repositories and perform simple production deployments. • You will perform testing on projects and application/system enhancements using the defined methodologies. • You will keep management informed of progress and issues, particularly as to needed changes in schedule, resources, or product status. • You will have general technical understanding of single application data flows across multiple applications, software and system integrations, RDBMA principles, tiered environments, Cloud environments, and project management skills. <h2>Education &amp; Experience Requirements</h2> This level of knowledge is normally acquired through completion of (a/an) Bachelor’s Degree in Information Technology or Computer Science or related field of study and/or 1-3 years of directly related experience in Technical Analysis, Data Analytics, or Bank Operations or equivalent combination of education and experience. • Application data flows across multiple applications • Software integration, system integration, and technology used • RDBMS principles and tools • Tiered environments (e.g. development, testing, UAT, production, DR) • Application disaster recovery • SQL Queries a plus • API experience a plus • IT and IS standards and concepts • Banking and payments industry and processes a plus • Solid conceptual thinking and analytical skills with the ability to provide resolution to problems of a moderate complexity. Enjoy working in teams and across departments to achieve business objectives while building strong relationships to become a trusted advisor and create raving fans. Navigating change by being flexible and adaptable. • Project Management Methodology (basic framework, phases, artifacts, process, and project funding) • Quality / Testing Methodologies and tools (experience with tools like Zephyr, HP Quality Center or similar software a plus) • IT lifecycle Governance • Ability to effectively plan time, method, manner and sequence of own work assignments • Agile, waterfall, or other project management strategy • Oral and written communication skills to effectively represent self and BOKF • Demonstrated ability to establish and build healthy working partnerships with clients, vendors and peers. • Strong will for continuous learning and applying better ways of working. • Self-driven with a strong bias for action and a ‘take ownership’ attitude. <h2>Working Conditions &amp; Physical Requirements</h2> Office BOK Financial Corporation Group is a stable and financially strong organization that provides excellent training and development to support building the long term careers of employees. With passion, skill and partnership you can make an impact on the success of the bank, customers and your own career! Apply today and take the first step towards your next career opportunity! The companies in BOK Financial Corporation Group are equal opportunity employers. We are committed to providing equal employment opportunities for training, compensation, transfer, promotion and other aspects of employment for all qualified applicants and employees without regard to sex, race, color, religion, national origin, age, disability, pregnancy status, sexual orientation, genetic information or veteran status. Please contact <a href="#">recruiting_coordinators@bokf.com</a> with any questions.

Bank of Oklahoma

Technical Analyst I - Treasury Application Support

<h2>About the team</h2>The Collaboration Technology team at Zillow is a dynamic group of professionals who are dedicated to delivering world-class tools and technology to support Zillow's employees! As part of the broader Enterprise Applications organization, Collaboration Technology works closely with teams across IT, Product, and Engineering functions to configure, implement, and maintain software applications that are used by Zillow Group employees in their day-to-day job activities. This team playa substantial role in ensuring that Zillow operates efficiently and effectively, and cultivates a culture of inclusion and collaboration.<h2>About the role</h2>Join Zillow as the Senior Manager of Collaboration Technology and take charge of a team of experienced application engineers! Your main focus will involve optimizing our core collaboration tools for the company across applications like Google Workspace, Slack, Zoom, Microsoft Office, and others. This role also requires effectively balancing the expertise and career aspirations of your team members with the organization's objectives.As a Senior Manager of the Collaboration Technology Team, you will:<ul> <li>Drive execution of initiatives in support of helping our employees collaborate more seamlessly and gain leverage out of existing toolsets.</li> <li>Continually assess AI capabilities offered across core collaboration tooling, evaluating potential return on investment, and driving feature rollouts forward that will help our employees save time and collaborate more effectively.</li> <li>Represent Zillow's needs and best interests with third-party vendors, ensuring that they are accountable to expectations, service level agreements (SLAs), and contractual commitments.</li> <li>Champion growth opportunities by carefully considering the skills, career aspirations, and business needs from existing team members, ensuring a well-balanced team with potential to continually develop and grow their careers at Zillow.</li> <li>Discover possibilities to reduce technical debt and propel ongoing improvement initiatives, guaranteeing Zillow maintains a world-class technology infrastructure.</li> <li>Constructively negotiate trade-off discussions with other senior leaders, articulating pros and cons while providing options and recommendations that align with Zillow's goals and values.</li> <li>Collaborate regularly in planning and estimating activities, offering mentorship and support to team members using your previous experience and understanding of the business, and actively participate in discussions about capacity and priorities.</li> <li>Establish strong connections with key individuals in the Product, People, Technology and Engineering organizations, serving as a reliable consultant who can provide mentorship, anticipate challenges, and find innovative solutions for business issue.</li> </ul>This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.In California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Minnesota, Nevada, New York, Washington state, and Washington DC the standard base pay range for this role is $160,500.00 - $256,500.00 Annually. This base pay range is specific to California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Minnesota, Nevada, New York, Washington state, and Washington DC and may not be applicable to other locations.In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location.<h2>Who you are</h2><ul> <li>Experienced in managing collaboration technology stacks, focusing on Google, Microsoft, Jira, Slack &amp; Zoom for mid-large enterprises.</li> <li>5+ years of people leadership experience, with a consistent track record of getting results through others.</li> <li>Familiar with Agile Scrum processes and associated ceremonies, and can effectively lead a team in an agile environment.</li> <li>Passionate about career development and multiplying the impact of your team members, providing mentoring and coaching to individual contributors.</li> <li>Ability to seamlessly adapt your communication style to the audience ranging from individual contributors on your team to senior leaders and executives.</li> <li>Strong dedication to operational excellence, constantly aspiring to uncover the underlying causes of problems, using data to guide your decision-making, and encouraging a culture of ongoing improvement within your team.</li> <li>Previous experience managing relationships with external vendors and a solid understanding of commonly accepted approaches in the industry.</li> <li>Track record of successfully delivering projects through team members that report to you, and can collaborate effectively with partner teams.</li> </ul><h2>Get to know us</h2>Zillow is reimagining real estate to make home a reality for more and more people.As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do helps people get home and no matter what job you're in, you will play a critical role in making home a reality for more and more people.Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, and <a href="https://www.zillow.com/careers/benefits/" target="_blank">world-class benefits</a>. These benefits include comprehensive medical, dental, vision, life, and disability coverages as well as parental leave, family benefits, retirement contributions, and paid time off. We’re also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don’t just take our word for it. Read recent reviews on <a href="https://www.glassdoor.com/Overview/Working-at-Zillow-EI_IE40802.11,17.htm" target="_blank">Glassdoor</a> and recent recognition from multiple organizations, including: the 100 Best Companies to Work For, Glassdoor Employees’ Choice Award, Bloomberg Gender-Equality Index, Human Rights Campaign (HRC) Corporate Equity Index, and TIME <a href="http://time.com/100companies" target="_blank">100 Most Influential Companies</a> list.Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter.

Senior Manager, Collaboration Technology

Ready to be pushed beyond what you think you’re capable of? At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system. To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems. Our <a href="https://www.coinbase.com/mission" target="_blank">work culture</a> is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be. The CX Compliance team is essential in ensuring that our global CX Compliance Operations function efficiently, comply with regulatory requirements, and consistently deliver high-quality resolutions. As a Senior Analyst, Compliance EDD Quality Operations within the CX Compliance team, you will be responsible for conducting a review of end-to-end investigations for customers (individuals/entities). You will work extensively with functional leaders in the Financial Crime Risk Service line and support functions to maintain production and quality of the highest standard. You will work independently, prioritizing multiple tasks with minimal guidance, and remain open to feedback from all levels as well as deliver feedback to agents to drive continuous improvement in compliance handling. What you’ll be doing (ie. job duties): To be completed by all business teams except Eng. <ul> <li>Minimum of 2 years of relevant experience in financial services, crypto, investigations, legal, or the tech industry, with a focus on EDD/KYC, compliance, or regulatory matters.</li> <li>Minimum of 2 years of relevant experience in quality review and control framework.</li> <li>Conduct investigative review and analysis in support of company’s BSA/AML regulatory compliance policies and programs including investigating automated alerts from our transaction monitoring systems, and referrals sourced from law enforcement requests and other company lines of business</li> <li>Gather and analyze transaction activity and KYC information and conduct due diligence research in support of investigations as well as interpret evidence from external tools and systems to determine the legitimacy of customer behavior across multiple products</li> <li>Document investigations in appropriate channels and in written narratives as necessary</li> <li>Incorporate feedback from Quality Assurance Team</li> <li>Maintain detailed documentation to demonstrate compliance with regulations and internal policies and procedures </li> <li>Remain current with industry standards and developments in the areas of KYC, BSA/AML, and OFAC, and apply regulatory requirements and internal policies and procedures to investigations</li> <li>Review data from systems and following Coinbase procedures to investigate, decide, and document identifiable alerts</li> </ul> What we look for in you (ie. job requirements): To be completed by all business teams except Eng. <ul> <li>Strong interpersonal, analytical, and communication (verbal and written) skills</li> <li>Experience working with Google Sheet, Google Doc, Excel, Word</li> <li>Flexible and adaptable to the evolving needs of a high-growth and fast paced organization environment</li> <li>Ready to support in 24*7 environment</li> <li>Organized with a High level of attention to detail</li> </ul> Nice to haves: <ul> <li>Professional certification in AML or Fraud (e.g. CAMS, CFCS, CFE) </li> <li>Experience in project management, analytics, or vendor management</li> <li>Advanced degree in business, finance, or customer experience (CX)</li> <li>Proficiency with tools such as Google apps, JIRA, Hummingbird, and Salesforce Service Cloud.</li> <li>Experience collaborating with external outsource business partners</li> </ul> <h4>Note: This role requires full-time, in-office presence at our Charlotte location. In order to support the 24/7 nature of cryptocurrency, shifts may include weekend and night.</h4> Job #: G2715 Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. <h3>Commitment to Equal Opportunity</h3> Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Know Your Rights notice <a href="https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf" target="_blank">here</a>. Additionally, Coinbase participates in the <a href="https://static-assets.coinbase.com/e-verify.pdf" target="_blank">E-Verify program</a> in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site <a href="https://chrome.google.com/webstore/detail/chromevox/kgejglhpjiefppelpmljglcjbhoiplfn" target="_blank">click here to download</a> a free compatible screen reader <a href="http://www.chromevox.com/tutorial/" target="_blank">(free step by step tutorial can be found here)</a>. <h3>Global Data Privacy Notice for Job Candidates and Applicants</h3> Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available <a href="https://www.coinbase.com/legal/applicant_privacy_notice" target="_blank">here</a>. By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined <a href="https://www.coinbase.com/legal/application-arbitration-agreement" target="_blank">here.</a>

355 IT Jobs