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<h3> Position Summary </h3> Professionals in the Talent Channel may apply and be considered for the role regardless of US office location. Recruiting for this role ends on May 3rd, 2025. Work you’ll do As a ServiceNow Technology Project Manager, you will work closely to support the ServiceNow HRSD application. Key responsibilities include: <ul> <li>Manage Technology Operations: Oversee the ServiceNow product, stabilize operations and drive system enhancements.</li> <li>Product Backlog Management:</li> <ul> <li>Prioritize, scope, and schedule internal configuration and development.</li> <li>Coordinate with Stakeholders to prioritize changes and enhancements.</li> <li>Manage deadlines and delivery schedules.</li> <li>Work with Deloitte Technology to expedite backlog work.</li> </ul> <li>Strategic Advisory Role: Act as a strategic advisor to Talent, coordinating with subject matter experts to ensure appropriate Talent representation in preparation, design, and testing workshops.</li> <li>Stakeholder Management: </li> <ul> <li>Collaborate with customers to identify and resolve issues, enhancing their operational efficiency through best practices and various tools.</li> <li>Develop and implement a stakeholder outreach process to address evolving needs and underlying concerns effectively.</li> <li>Gain a comprehensive understanding of each stakeholder's business, including relevant laws and regulations, to anticipate and adapt to potential changes in processes and technology.</li> </ul> <li>Ensure Project/Operations Success: Keep project teams/vendors on task, manage technical and vendor calls as needed.</li> <li>Project Planning and Management: Document and oversee the project plan, resources, timeline, and budget. Manage risks, actions, issues, and decision logs ensuring timely resolution and escalation as needed.</li> <li>Cross-Functional Collaboration: </li> <ul> <li>Work closely with Talent, Consulting, and Deloitte Technology teams to deliver effective technology solutions. </li> <li>This includes updating status reports, facilitating project meetings and workshops, and supporting the user acceptance testing process.</li> </ul> <li>Technology Landscape Insight: Understand the broader Talent technology landscape to advise on system changes.</li> <li>Support System Integration: Partner with Deloitte Technology to maintain our existing ServiceNow integrations.</li> <li>Risk Management: Implement effective quality, risk, and issue management processes.</li> <li>Team Leadership: Lead and develop our US/USI colleagues, providing guidance on technical support, issue resolution, and legal/compliance matters.</li> <li>Mentorship: Mentor junior colleagues, acting as an escalation point for the team and Talent stakeholders.</li> </ul> The Team Significant shifts in both the environment and our firm strategy, talent management, and our current Deloitte workforce are evolving at a critical pace. The firm is embracing this unique opportunity to not only rethink how we deliver our services, but also where and how we source, hire and develop talent, and drive a differentiated talent experience for our people. Deloitte’s Talent Innovation &amp; Solutions (TIS) talent strategy team collaborates across each of the Deloitte businesses to shape the future of workforce strategy and talent management - including the design, development, and implementation of ‘future of work’ strategies, human centered end-to-end workforce solutions, and strategic workforce planning initiatives. The team tackles the firm’s most critical workforce strategy opportunities through the design of innovative strategies and solutions that are propelling us into the future of work. Given the nature of our work, our team culture focuses on nurturing personal growth, learning, and development to elevate everyone’s professional journey. We provide the support and resources our team members need to excel in their roles and thrive, from mentorship and coaching to a strong commitment to well-being, mental and physical health. Qualifications Required: <ul> <li>Bachelor’s degree</li> <li>Minimum of 10 years of relevant work experience leading/implementing new Talent systems or enhancements from concept to deployment and/or operational experience managing a large complex Talent application, including technical aspects of support</li> <li>Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future</li> <li>Ability to travel 0-5%, on average, based on the work you do and the clients and industries/sectors you serve</li> </ul> Preferred: <ul> <li>ServiceNow product experience, preferably HRSD</li> <li>Strong knowledge of leading-edge project management methodologies and experience supporting the implementation of new Talent systems and processes</li> <li>Strong project management and organizational skills, particularly in managing multiple project priorities simultaneously</li> <li>Ability to communicate complex information with individuals at all levels</li> <li>Ability to identify issues, present solutions, and determine the best course of action through analysis and input gathering.</li> <li>Detail-oriented with strong communication skills, both verbal and written</li> <li>Strong written/verbal executive communication and presentation skills; strong listening, facilitation and influencing skills with audiences of all management and leadership levels</li> <li>Knowledge of the professional services industry</li> </ul> Information for applicants with a need for accommodation: <a href="https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html" target="_blank">https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html</a> The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $97,600-$179,900. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. EA_ExpHire; EA_TALENT_ExpHire Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. <a href="https://www2.deloitte.com/us/en/pages/careers/topics/recruiting-tips.html" target="_blank">Check out recruiting tips from Deloitte recruiters.</a> Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. <a href="https://www2.deloitte.com/us/en/pages/careers/articles/life-at-deloitte-benefits-and-rewards.html" target="_blank">Learn more about what working at Deloitte can mean for you.</a> Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte’s purpose is to make an impact that matters for our clients, our people, and in our communities. We are creating trust and confidence in a more equitable society. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. We are focusing our collective efforts to advance sustainability, equity, and trust that come to life through our core commitments. <a href="https://www2.deloitte.com/us/en/pages/about-deloitte/articles/purpose-at-deloitte-us.html" target="_blank">Learn more about Deloitte's purpose, commitments, and impact.</a> Professional development From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

Deloitte

D&A ServiceNow Technology Manager

<h3> Position Summary </h3> A Lead Product Manager is an expert individual contributor responsible for ensuring a product’s value and viability within a product line. This role involves leading empowered, cross-functional product teams to solve complex customer problems that align with strategic business needs. The Lead Product Manager is accountable for the product’s success, from vision to execution, and collaborates closely with various functions and stakeholders to deliver valuable, viable, usable, and feasible solutions. The Lead Product Manager plays a crucial role in ensuring the success of our most strategic, complex products by balancing customer needs with business objectives. This role requires a blend of strategic vision, analytical skills, and collaborative teamwork to deliver valuable, viable, usable, and feasible solutions. It demands a high degree of experience and expertise in the modern product management craft and a drive for continuous improvement. Recruiting for this role ends 5/31/25 Key Responsibilities <ol> <li>Product Accountability</li> <ul> <li>Responsible and accountable for the product's value and viability, including profit and loss</li> <li>Formulate and achieve Key Performance Indicators (KPIs) for identified problems to solve.</li> <li>Drive strategy-aligned solutions to achieve product profit and loss objectives.</li> <li>Measure KPIs and analyze outcomes to inform future strategies.</li> </ul> <li>Vision and Strategy</li> <ul> <li>Co-create, own, and evangelize the product vision, strategy, and roadmap.</li> <li>Align product objectives with the product line and business goals.</li> <li>Co-create in collaboration with business stakeholders, engineering, experience, and delivery.</li> </ul> <li>Market and User Engagement</li> <ul> <li>Conduct user research and competitive analysis.</li> <li>Engage the team with users and stakeholders through continuous research and direct interactions.</li> <li>Collaborate and guide the team toward solutions that address priority user and business needs.</li> </ul> <li>Collaboration and Teamwork</li> <ul> <li>Work side-by-side with cross-functional (business, engineering, experience, and delivery) team members to achieve KPI outcomes.</li> <li>Promote a product operating model that emphasizes outcomes over output (minimize overproduction while maximizing value).</li> <li>Build empowered teams and product communities who exhibit collective product ownership.</li> </ul> <li>Continuous Improvement</li> <ul> <li>Remove obstacles for the team and ensure smooth flow of continuous value achievement.</li> <li>Promote and drive rapid, emergent, and ongoing learning and adaptation to meet objectives.</li> <li>Drive innovation and improvement of the process to drive out waste and accelerate value achievement</li> <li>Spread knowledge and best practices within the product vertical community.</li> </ul> </ol> The successful candidate will possess and/or have the: <ul> <li>Experience being accountable for value and viability results for an empowered product team.</li> <li>Proven accountability for value, viability and P&amp;L objectives for a product.</li> </ul> <ul> <li>Demonstrated experience in modern product craft of delivering the right thing, in the right way, at the right time.</li> <li>Ability to analyze data and derive actionable insights.</li> </ul> <ul> <li>Innovative and experimental approach to solving complex problems.</li> <li>Clear and effective communication with team members, stakeholders, and customers.</li> <li>Ability to lead and inspire cross-functional teams, fostering collaboration and collective movement toward product goals.</li> <li>Deep understanding of customer needs and engagement patterns, driving teams to deliver solutions that customers love and that work for the business.</li> <li>Ability to develop and execute a strategic vision for the product, aligning it with broader business objectives.</li> <li>Expert analytical and problem-solving skills.</li> <li>Exceptional communication and collaboration abilities.</li> <li>Ability to influence at all organizational levels through inclusion and leadership.</li> <li>Detail-oriented, organized, and visionary.</li> <li>Learning-forward, experimental, and value-oriented mindset.</li> <li>Customer-centric methods and practices.</li> <li>Expert in modern product management craft and domain (tools, methods, and practices).</li> <li>Ability to navigate complexity and uncertainty.</li> <li>Broad knowledge across multiple business areas.</li> <li>Quick to reach expert-level knowledge within the product domain being served.</li> </ul> <ul> <li>Strong leadership capabilities.</li> <li>Customer-centric mindset.</li> <li>Ability to work as an individual contributor in a collaborative, cross-functional team.</li> <li>Humble, curious, and learning-forward mindset.</li> <li>Favor small step action and evidence over detailed upfront planning and precision aiming.</li> <li>Experience with lean solutions and rapid, inexpensive experimentation to emerge the right thing, in the right way, at the right time.</li> <li>High levels of continuous customer and user engagement.</li> </ul> The Team US Deloitte Technology Product Engineering has modernized software and product delivery, creating a scalable, lean, cost-effective model that harnesses early user outcomes in a way that optimizes business impact. To enable this vision, we leverage a progressive and responsive talent structure. As Deloitte’s primary internal development team, Product Engineering delivers innovative digital solutions to businesses, service lines, and internal operations with proven bottom-line results and outcomes. It helps power Deloitte’s success. It is the engine that drives Deloitte, serving many of the world’s largest, most respected companies. We develop and deploy cutting-edge internal and go-to-market solutions that help Deloitte operate effectively and lead in the market. Our reputation is built on a tradition of delivering with excellence. Qualifications Required: <ul><ul> <li>Bachelor’s degree in business, Marketing, Engineering, or a related field.</li> <li>8+ years of proven experience in product management or related roles.</li> <li>Limited immigration sponsorship may be available</li> <li>Ability to travel 0-10%, on average, based on the work you do and the clients and industries/sectors you serve</li> </ul></ul> Preferred: <ol><ul> <li>An MBA or related advanced degree is beneficial.</li> <li>15+ years of experience in product management or related roles.</li> </ul></ol> The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $118,700 to $243,700. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. Information for applicants with a need for accommodation: <a href="https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html" target="_blank">https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html</a> EA_ITS_ExpHire Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. <a href="https://www2.deloitte.com/us/en/pages/careers/topics/recruiting-tips.html" target="_blank">Check out recruiting tips from Deloitte recruiters.</a> Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. <a href="https://www2.deloitte.com/us/en/pages/careers/articles/life-at-deloitte-benefits-and-rewards.html" target="_blank">Learn more about what working at Deloitte can mean for you.</a> Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte’s purpose is to make an impact that matters for our clients, our people, and in our communities. We are creating trust and confidence in a more equitable society. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. We are focusing our collective efforts to advance sustainability, equity, and trust that come to life through our core commitments. <a href="https://www2.deloitte.com/us/en/pages/about-deloitte/articles/purpose-at-deloitte-us.html" target="_blank">Learn more about Deloitte's purpose, commitments, and impact.</a> Professional development From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

Deloitte Technology |Product Engineering |Product Manager Path | Lead Product Manager

<h3> Position Summary </h3> Product Architect – CL5 Role Overview: As a Product Architect, you will actively engage in your software architecture craft, taking a hands-on approach to multiple high-visibility projects. Your expertise will be pivotal in delivering solutions that delight customers and users, while also driving tangible value for Deloitte's business investments. You will leverage your extensive engineering craftsmanship and advanced proficiency across multiple programming languages and modern frameworks, consistently demonstrating your exemplary track record in delivering high-quality, outcome-focused solutions. The ideal candidate will be a role model and engineering mentor, collaborating with cross-functional teams to design, develop, and deploy advanced software solutions. Recruiting for this role ends 5.31.25 Key Responsibilities: <ul> <li> Outcome-Driven Accountability: Embrace and drive a culture of accountability for customer and business outcomes. Develop engineering solutions that solve complex problems with valuable outcomes, ensuring high-quality, lean designs and implementations.</li> <li> Technical Leadership and Advocacy: Serve as the technical advocate for products, ensuring architectural integrity, feasibility, and alignment with business and customer goals, NFRs, and applicable architecture and engineering standards—being responsible for product architecture blueprints, high-level architecture designs (e.g., “4+1 model” or relevant others), and integration architecture into the technical landscape and technology stack.</li> <li> Engineering Craftsmanship: Possess passion and experience as an individual contributor, responsible for the engineering designs and technical feasibility of solutions, being hands-on with design, configuration and code part of the time, contributing to team velocity. Actively get engaged with engineers to ensure architecture is understood and can be implemented, working with them closely during sprints, helping resolve any technical issues through to production operations: reviewing code, actively driving technology debt reduction, and helping drive engineering quality. Be self-driven to learn new technologies, experiment with engineers, and inspire the team to learn and drive application of those new technologies.</li> <li> Customer-Centric Engineering: Develop lean engineering solutions through rapid, inexpensive experimentation to solve customer needs. Engage with customers and product teams to deliver the right architectural solution for the product in the right way at the right time.</li> <li> Incremental and Iterative Delivery: Exhibit a mindset that favors action and evidence over extensive planning. Utilize a leaning-forward approach to navigate complexity and uncertainty, delivering lean, supportable, and maintainable solutions.</li> <li> Cross-Functional Collaboration and Integration: Work collaboratively with empowered, cross-functional teams including product management, experience, delivery, infrastructure, and security. Integrate diverse perspectives to make well-informed decisions that balance feasibility, viability, usability, and value. Foster a collaborative environment that enhances team synergy and innovation.</li> <li> Advanced Technical Proficiency: Possess deep expertise in modern software engineering practices and principles, including OOD/OOP, Agile methodologies, DevSecOps, Continuous Integration/Continuous Deployment, deployment techniques like Blue-Green, Canary to minimize down-time and enable A/B testing approaches. Act as a Role-Model, leveraging these techniques to optimize solutioning and product delivery, ensuring high-quality outcomes with minimal waste. Demonstrate proficiency in product development, from conceptualization and design to implementation and scaling, with a focus on continuous improvement and learning.</li> <li> Domain Expertise: Quickly acquire domain-specific knowledge relevant to the business or product. Translate business/user needs and UX/UI designs into technical requirements and designs. Navigate various enterprise functions such as business and enabling areas as well as product, experience, delivery, infrastructure, and security to drive product value and feasibility as well as alignment with organizational goals.</li> <li> Effective Communication and Influence: Exhibit exceptional communication skills, capable of articulating complex technical concepts clearly and compellingly. Inspire and influence stakeholders at all levels through well-structured arguments and trade-offs supported by evidence, evaluations, and research. Create coherent narratives that align technical solutions with business objectives.</li> <li> Engagement and Collaborative Co-Creation: Engage and collaborate with stakeholders at all organizational levels, from team members to senior executives. Build and maintain constructive relationships, fostering a culture of co-creation and shared momentum towards achieving product goals. Align diverse perspectives and drive consensus to create feasible solutions.</li> </ul> The successful candidate will possess: Excellent interpersonal and organizational skills, with the ability to handle diverse situations, complex projects, and changing priorities, behaving with passion, empathy, and care. The team: US Deloitte Technology Product Engineering has modernized software and product delivery, creating a scalable, cost-effective model that focuses on value/outcomes that leverages a progressive and responsive talent structure. As Deloitte’s primary internal development team, Product Engineering delivers innovative digital solutions to businesses, service lines, and internal operations with proven bottom-line results and outcomes. It helps power Deloitte’s success. It is the engine that drives Deloitte, serving many of the world’s largest, most respected companies. We develop and deploy cutting-edge internal and go-to-market solutions that help Deloitte operate effectively and lead in the market. Our reputation is built on a tradition of delivering with excellence. Qualifications: Required: <ul> <li>A bachelor’s degree in computer science, software engineering, or a related discipline.</li> <li>6+ years proven experience with programming languages like Angular, React, NodeJS, Python, Streamlit, C#, .NET Core, Golang, SQL/NoSQL, unit testing frameworks.</li> <li>5+ years of experience in designing and architecting enterprise solutions, using cloud-native engineering, using FaaS/PaaS/micro-services on cloud hyper-scalers like Azure, AWS, and GCP, specifically with demonstrated experience with AWS technologies, including Glue pipeline, Step Functions, EMR, Lambda, Neptune, Snowflake, Redshift, Aurora (PostgreSQL), Iceberg Table format, SQS/SNS, Athena, OpenSearch, PySpark, AppSync, AWS SageMaker, and AWS Bedrock.</li> <li>1+ years of leadership experience</li> <li>Limited immigration sponsorship may be availabl</li> <li>Ability to travel 0-10%, on average, based on the work you do and the clients and industries/sectors you serve</li> </ul> Preferred: <ul> <li>An advanced degree (e.g., MS in computer science, software engineering, or a related discipline.</li> <li>10+ years of experience in software engineering.</li> <li>3+ years of experience with AI/ML and GenAI, specifically with large language models (LLMs) such as OpenAI, Anthropic, Claude, and Gemini, including engineering experience with AI/ML-based applications, including modules based on the Generative AI concept.</li> <li>Prior software engineering and product architecture/design foundation with an understanding of Business Context Diagrams (BCD), sequence/activity/state/ER/DFD diagrams, OOP/OOD, data-structures, algorithms, code instrumentations, etc.</li> <li>Prior experience using methodologies &amp; tools like, XP, Lean, SAFe, DevSecOps, SRE, ADO, GitHub, SonarQube, etc. to deliver high quality products rapidly.</li> </ul> The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $107,700 to $ 221,200. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. Information for applicants with a need for accommodation: <a href="https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html" target="_blank">https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html</a> EA_ITS_ExpHire Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. <a href="https://www2.deloitte.com/us/en/pages/careers/topics/recruiting-tips.html" target="_blank">Check out recruiting tips from Deloitte recruiters.</a> Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. <a href="https://www2.deloitte.com/us/en/pages/careers/articles/life-at-deloitte-benefits-and-rewards.html" target="_blank">Learn more about what working at Deloitte can mean for you.</a> Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte’s purpose is to make an impact that matters for our clients, our people, and in our communities. We are creating trust and confidence in a more equitable society. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. We are focusing our collective efforts to advance sustainability, equity, and trust that come to life through our core commitments. <a href="https://www2.deloitte.com/us/en/pages/about-deloitte/articles/purpose-at-deloitte-us.html" target="_blank">Learn more about Deloitte's purpose, commitments, and impact.</a> Professional development From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

Deloitte Technology |Product Engineering |Product Architect| Vision360

<h3> Position Summary </h3> The Work You’ll Do The Network Engineering Manager provides engineering for the Deloitte network. This includes but not limited to routing, switching, and WiFi. This team works closely with other Deloitte groups and vendors to provide exceptional customer support. This resource will be creating high level documentation, low level documentation, configurations and scripts for enterprise deployment of solutions that align with business strategies. As well as, contributing to the transition of new technologies between Architecture and Engineering, confirming all appropriate documents &amp; processes are developed. Recruiting for this role ends on May 31, 2025. Responsibilities: <ul> <li>Drive for results by motivating team(s) while constantly driving towards key milestones. Maintains constant awareness of deliverables; keeps team focused on short- and long-term milestones</li> <li>Drive standardization to ensure one implementation and one experience.</li> <li>Partner with vendors and understands critical information about future technologies. Lead the production and maintenance of processes, procedures, operational and architectural documentation.</li> <li>Accountable for execution according to established standards, procedures, and processes.</li> <li>Own cross-functional support for development and implementation of systems.</li> <li>Ensure optimization and performance of the hardware, software and virtual infrastructure. Recommend upgrades, patches to current infrastructure, as well as capacity planning for future customer needs.</li> <li>Be the third level support to the Operations Groups and monitors the Service Desk system. Perform troubleshooting, fault isolation, and recovery of failed network components.</li> <li>Participates in a 24x7x365 on-call rotation and other maintenance activities as necessary</li> <li>Provide IT management escalations to outstanding issues and problems as necessary to resolve and correct</li> <li>Fosters a climate conducive to establishing positive working relationships with clients (internal and external)</li> </ul> Required qualifications: <ul> <li>Minimum 7 years related experience in security and network environments performing planning and engineering (hardware and software) and optimization.</li> <li>3+ years of recent experience performing routing &amp; switching within Cisco environments and a strong knowledge of protocols such as: BGP, OSPF, IPv4/IPv6</li> <li>1+ years with previous people/process management experience</li> <li>Bachelor’s degree or equivalent in Computer Science, Computer Engineering, Business Administration and/or additional relevant professional experience</li> <li>Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.</li> <li>Ability to travel up to 10%, on average, based on the work you do and the clients and industries/sectors you serve. Travel may be required to locations including but not limited to MX, Costa Rica, Hawaii, PR.</li> </ul> Preferred Qualifications: <ul> <li>Strong leadership and communication skills, combined with exception network competencies</li> <li>Solid understanding of an enterprise IT infrastructure operational environment, adhering to industry best practice is desired.</li> <li>Strong expertise in Cisco Certified Internetwork Routing and Switching</li> <li>Senior engineering skills in three or more of the following: <ul> <li>Software Defined WAN (SD-WAN)</li> <li>Secure Access Service Edge (SASE)</li> <li>Automation, Programming/Scripting languages (Python, Ansible, etc.) &amp; Orchestration</li> <li>Cisco ISE, network access control and</li> <li>Network segmentation.</li> </ul> </li> <li>Expert knowledge with multi-site network protocols and physical topology, systems monitoring, including packet level analysis</li> <li>Advanced understanding of cyber security, cloud, compute and storage technologies.</li> <li>Experience with InfoBlox, NetBrain, Solarwinds, DNA-C is a plus.</li> <li>Excellent time management and attention to detail is essential.</li> <li>Experience of agile methodology</li> <li>Excellent written and verbal communication skills, interpersonal and collaborative skills</li> <li>Ability to communicate strategic information, security topics, policies and standards as well as risk-related concepts to technical and nontechnical audiences at various hierarchical levels</li> <li>Ability to guide a global team in a matrix environment</li> <li>Sensitivity and cultural awareness is essential as the role will interact with resources globally.</li> <li>Discipline and experience in recognizing and handling confidential and sensitive information.</li> <li>Ability to travel as needed up to 10%</li> <li>CCNP or CCIE certification is a plus.</li> </ul> Information for applicants with a need for accommodation: <a href="https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html" target="_blank">https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html</a> The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $102,000 to $189,000. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. EA_ExpHire #LH-1 Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. <a href="https://www2.deloitte.com/us/en/pages/careers/topics/recruiting-tips.html" target="_blank">Check out recruiting tips from Deloitte recruiters.</a> Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. <a href="https://www2.deloitte.com/us/en/pages/careers/articles/life-at-deloitte-benefits-and-rewards.html" target="_blank">Learn more about what working at Deloitte can mean for you.</a> Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte’s purpose is to make an impact that matters for our clients, our people, and in our communities. We are creating trust and confidence in a more equitable society. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. We are focusing our collective efforts to advance sustainability, equity, and trust that come to life through our core commitments. <a href="https://www2.deloitte.com/us/en/pages/about-deloitte/articles/purpose-at-deloitte-us.html" target="_blank">Learn more about Deloitte's purpose, commitments, and impact.</a> Professional development From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

Cisco Network Engineer- CCIE/CCNP preferred

<h3> Position Summary </h3> Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic ASAP and Orders Analyst you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Delivery Talent Model. Project Delivery Model (PDM) is a talent model that is tailored specifically for long-term, onsite client service delivery. Work you’ll do/Responsibilities <ul> <li>Epic support role for ASAP and Orders applications, to include on-call support on a weekly rotating basis.</li> <li>Provide support for operations break-fix tickets, standards changes, maintenance and some small projects</li> <li>Communicate regularly with Engagement Managers (Directors), project team members, and representatives from various functional and / or technical teams, including escalating any matters that require additional attention and consideration from engagement management.</li> </ul> The Team Operations and Technology Transformation delivers market leading expertise and industry depth by harnessing deep sector knowledge, scaling the power of hybrid services and products, and unlocking the power of Process Bionics to deliver sustainable and impactful solutions to our clients. We advise, design, implement, and deploy innovative and technology enabled solutions focused on “heart of the business” issues in specific sectors including Health Care &amp; Life Sciences, Digital Banking &amp; Payments, Investment &amp; Wealth Management, Insurance, Telecom, Media and Energy &amp; Resources. Our OTT team brings clients the knowledge of industry leaders who understand the relevant processes and technologies for their industry—and apply them with a process and mindset that tailors transformational change to their specific organization. Qualifications Required <ul> <li>Certified in either ASAP or Inpatient Orders</li> <li>3+ years of recent experience on Epic Support &amp; Maintenance</li> <li>Experience in application design, workflows, build, troubleshooting, testing, and support.</li> <li>Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience</li> <li>Limited immigration sponsorship may be available.</li> <li>Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve</li> </ul> Preferred <ul> <li>Hospital or Clinic operations experience</li> <li>Additional Epic Certifications</li> <li>ITIL process knowledge</li> <li>Analytical/ Decision Making Responsibilities</li> <li>Analytical ability to manage multiple projects and prioritize tasks into manageable work products</li> <li>Can operate independently or with minimum supervision.</li> <li>Excellent Written and Communication Skills</li> <li>Ability to deliver technical demonstrations.</li> </ul> Information for applicants with a need for accommodation: <a href="https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html" target="_blank">https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html</a> Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. <a href="https://www2.deloitte.com/us/en/pages/careers/topics/recruiting-tips.html" target="_blank">Check out recruiting tips from Deloitte recruiters.</a> Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. <a href="https://www2.deloitte.com/us/en/pages/careers/articles/life-at-deloitte-benefits-and-rewards-usdc.html" target="_blank">Learn more about what working at Deloitte can mean for you.</a> Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte’s purpose is to make an impact that matters for our clients, our people, and in our communities. We are creating trust and confidence in a more equitable society. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. We are focusing our collective efforts to advance sustainability, equity, and trust that come to life through our core commitments. <a href="https://www2.deloitte.com/us/en/pages/about-deloitte/articles/purpose-at-deloitte-us.html" target="_blank">Learn more about Deloitte's purpose, commitments, and impact.</a> Professional development From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

Epic ASAP and Orders Analyst

<h3> Position Summary </h3> Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Customer Communications Technology Sr. Genesys Engineer you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Delivery Talent Model. Project Delivery Model (PDM) is a talent model that is tailored specifically for long-term, onsite client service delivery. Work you’ll do/Responsibilities <ul><li>Lead the onshore efforts for the Genesys solution ecosystem, assist in client management, technical grooming, defect resolution, RCA</li></ul> <ul> <li>Understanding of Genesys Engage architecture, interrelation of layers and applications to be able to asses points of failure in order to identify solutions to reported issues.</li> <li>Troubleshooting through logs for inbound, outbound voice (SIP/URS/ORS/IXN/Stat/MCP etc) , E-Services email chat, GMS, outbound campaigns for both Linux and Windows environment.</li> <li>Resolve technical issues, related to the Genesys platform, minimizing downtime, and ensuring service continuity.</li> <li>Installing Genesys Engage applications both Linux and Windows</li> <li>Configure and manage Genesys Engage components, including call flows, queues, and reporting dashboards to optimize performance.</li> <li>Provide ongoing support to contact center staff, addressing technical issues and ensuring effective use of Genesys tools.</li> <li>Conduct training sessions and workshops to educate staff on new features and best practices.</li> <li>Work closely with cross-functional teams, including IT, operations, and customer service, to ensure integration and alignment of systems and processes.</li> <li>Communicate effectively with stakeholders to gather requirements and provide updates on system performance and enhancements.</li> </ul> The Team Our Digital Foundry &amp; Operations works with the Customer &amp; Marketing group to bring a flexible capability and fluid capacity model to the delivery of small technology projects and enhancements. Qualifications Required <ul> <li>4 + years of consulting/ industry experience</li> <li>4 + years of experience in Genesys Engage</li> <li>Experience working with agile methodology utilizing Jira</li> <li>Certification Genesys Engage</li> <li>Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience</li> <li>Limited immigration sponsorship may be available.</li> <li>Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve</li> <li>Live near or willing to relocate to Houston, TX. Relocation assistance is available.</li> </ul> Preferred <ul> <li>Genesys Cloud CX/Contact Center domain experience</li> <li>Strong communication, influence, and cross-functional collaboration skills.</li> <li>Strong problem-solving and critical thinking abilities</li> <li>Experience working in a consulting environment.</li> <li>Analytical/ decision making responsibilities</li> <li>Analytical ability to manage multiple projects and prioritize tasks into manageable work products</li> <li>Can operate independently or with minimum supervision</li> <li>Excellent communication skills</li> <li>Ability to deliver technical demonstrations</li> </ul> Information for applicants with a need for accommodation: <a href="https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html" target="_blank">https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html</a> Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. <a href="https://www2.deloitte.com/us/en/pages/careers/topics/recruiting-tips.html" target="_blank">Check out recruiting tips from Deloitte recruiters.</a> Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. <a href="https://www2.deloitte.com/us/en/pages/careers/articles/life-at-deloitte-benefits-and-rewards-usdc.html" target="_blank">Learn more about what working at Deloitte can mean for you.</a> Our people and culture Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. <a href="https://www2.deloitte.com/us/en/pages/about-deloitte/articles/deloitte-inclusion.html" target="_blank">Learn more about our inclusive culture.</a> Our purpose Deloitte’s purpose is to make an impact that matters for our clients, our people, and in our communities. We are creating trust and confidence in a more equitable society. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. We are focusing our collective efforts to advance sustainability, equity, and trust that come to life through our core commitments. <a href="https://www2.deloitte.com/us/en/pages/about-deloitte/articles/purpose-at-deloitte-us.html" target="_blank">Learn more about Deloitte's purpose, commitments, and impact.</a> Professional development From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

Customer Communications Technology Sr. Genesys Engineer

<h3> Position Summary </h3> Industry-leading clients. An award-winning culture. Top notch connections. Big opportunities. From learning to leadership, this is your chance to take your career to the next level. Deloitte can show you what it takes to explore an entire universe of ideas, possibilities, and opportunities—and help make an impact that matters with SAP solutions. Recruiting for this role ends on May 31, 2025 Work You'll Do At Deloitte, you will work with the best in the business to solve their toughest problems. As an SAP Manager, you will: <ul> <li> Be responsible for delivering complex projects in a fast-paced, team environment.</li> <li> Promote and take part in forums for sharing expertise and strengthening Deloitte’s collective knowledge.</li> <li> Collaborate on innovative solutions to bolster the future of the practice.</li> <li> Develop your knowledge of and gain project experience in SAP’s newest and future solutions.</li> </ul> The Team Relentless disruption requires organizations to embrace more than iterative change. Deloitte’s SAP practice helps clients move from legacy systems to enterprise-wide solutions by efficiently designing and implementing SAP solutions. Each SAP implementation focuses on achieving results that support businesses strategies through process improvement, technology, and innovation. Our work is varied and challenging, involving clients considering first time implementations as well as those experienced businesses looking to enhance their business applications. Our professionals have hands-on access and exposure to the latest technologies and committed thought pioneers. Qualifications Required: <ul> <li>8 years’ relevant SAP consulting or industry experience</li> <li>Experience with SAP Data Architecture, SAP MDG/MDM, and S4 HANA</li> <li>Participation in all phases of at least 4 SAP MDG master data domain implementations with 2 in a lead role</li> <li>Bachelor’s degree or equivalent</li> <li>Ability to travel up to 50%, based on the work you do and the clients and industries/sectors you serve.</li> </ul> Desired: <ul> <li>Experience with SAP BODS, Information Steward, and Data Services</li> <li>Experience leading pre-sales, proposal, and RFPs</li> <li>Data quality reporting and cleansing implementation experience</li> <li>Knowledge of SAP Landscape Transformation (SLT), Smart Data Integration (SDI) or Smart Data Access (SDA)</li> <li>Experience delivering projects using SAP ASAP &amp; Agile methodologies</li> <li>Signavio experience</li> <li>Greenfield implementation experience</li> <li>Master’s degree</li> </ul> <a href="https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html" target="_blank">Information for applicants with a need for accommodation</a> Wages + Salary The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $131,175 to $218,625. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. #SAP23 #EPCORE Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. <a href="https://www2.deloitte.com/us/en/pages/careers/topics/recruiting-tips.html" target="_blank">Check out recruiting tips from Deloitte recruiters.</a> Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. <a href="https://www2.deloitte.com/us/en/pages/careers/articles/life-at-deloitte-benefits-and-rewards.html" target="_blank">Learn more about what working at Deloitte can mean for you.</a> Our people and culture Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. <a href="https://www2.deloitte.com/us/en/pages/about-deloitte/articles/deloitte-inclusion.html" target="_blank">Learn more about our inclusive culture.</a> Our purpose Deloitte’s purpose is to make an impact that matters for our clients, our people, and in our communities. We are creating trust and confidence in a more equitable society. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. We are focusing our collective efforts to advance sustainability, equity, and trust that come to life through our core commitments. <a href="https://www2.deloitte.com/us/en/pages/about-deloitte/articles/purpose-at-deloitte-us.html" target="_blank">Learn more about Deloitte's purpose, commitments, and impact.</a> Professional development From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

SAP Data Architect Manager

<h3> Position Summary </h3> Industry-leading clients. An award-winning culture. Top notch connections. Big opportunities. From learning to leadership, this is your chance to take your career to the next level. Deloitte can show you what it takes to explore an entire universe of ideas, possibilities, and opportunities—and help make an impact that matters with SAP solutions. Recruiting for this role ends on May 31, 2025 Work You'll Do At Deloitte, you will work with the best in the business to solve their toughest problems. As an SAP Senior Consultant, you will <ul> <li>Take part in delivering complex projects in a fast-paced, team environment.</li> <li>Promote and take part in forums for sharing expertise and strengthening Deloitte’s collective knowledge.</li> <li>Collaborate on innovative solutions to bolster the future of the practice.</li> <li>Develop your knowledge of and gain project experience in SAP’s newest and future solutions.</li> </ul> The Team Relentless disruption requires organizations to embrace more than iterative change. Deloitte’s SAP practice helps clients move from legacy systems to enterprise-wide solutionsby efficiently designing and implementing SAP solutions. Each SAP implementation focuses on achieving results that support businesses strategies through process improvement, technology, and innovation. Our work is varied and challenging, involving clients considering first time implementations as well as those experienced businesses looking to enhance their business applications. Our professionals have hands-on access and exposure to the latest technologies and committed thought pioneers. Qualifications Required: <ul> <li>5 years’ relevant SAP consulting or industry experience</li> <li>Experience with SAP Data Architecture, SAP MDG/MDM, and S4 HANA</li> <li>Experience setting up master data processes on SAP MDG</li> <li>Participation in all phases of at least 2 SAP MDG master data domain implementations, with at least 1 in a lead role</li> <li>S4 HANA implementation experience</li> <li>Bachelor’s degree or equivalent</li> <li>Ability to travel up to 50%, based on the work you do and the clients and industries/sectors you serve.</li> </ul> Desired: <ul> <li>Experience with SAP BODS, Information Steward, and Data Services</li> <li>Data quality reporting and data cleansing implementation experience</li> <li>Knowledge of SAP Landscape Transformation (SLT), Smart Data Integration (SDI) or Smart Data Access (SDA)</li> <li>Understanding of SAP ASAP &amp; Agile methodologies</li> <li>Signavio experience</li> <li>Greenfield implementation experience</li> <li>Master’s degree</li> </ul> <a href="https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html" target="_blank">Information for applicants with a need for accommodation</a> Wages + Salary The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $113,325 to $188,875. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance #SAP23 #EPCORE Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. <a href="https://www2.deloitte.com/us/en/pages/careers/topics/recruiting-tips.html" target="_blank">Check out recruiting tips from Deloitte recruiters.</a> Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. <a href="https://www2.deloitte.com/us/en/pages/careers/articles/life-at-deloitte-benefits-and-rewards.html" target="_blank">Learn more about what working at Deloitte can mean for you.</a> Our people and culture Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. <a href="https://www2.deloitte.com/us/en/pages/about-deloitte/articles/deloitte-inclusion.html" target="_blank">Learn more about our inclusive culture.</a> Our purpose Deloitte’s purpose is to make an impact that matters for our clients, our people, and in our communities. We are creating trust and confidence in a more equitable society. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. We are focusing our collective efforts to advance sustainability, equity, and trust that come to life through our core commitments. <a href="https://www2.deloitte.com/us/en/pages/about-deloitte/articles/purpose-at-deloitte-us.html" target="_blank">Learn more about Deloitte's purpose, commitments, and impact.</a> Professional development From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

SAP Data Architect Senior Consultant

<h3> Position Summary </h3> The Deloitte Consulting HR Transformation practice is a $750M+ offering, with over 2,000 consulting practitioners, and is part of a $2B+ Human Capital Consulting team. Our practice encompasses several offerings, including UKG, which is one of the fastest growing in our portfolio. What drives you? Is it complex, challenging, possibly global projects? Is it the satisfaction of solving problems and eliminating pain points for your client? Is it working alongside and mentoring the brightest minds in the consulting industry? Is it enhancing your brand in the market by providing amazing client service and establishing career-long client relationships? You will find all of this and more with a career at Deloitte. Working with our Global Payroll and Workforce Management Team means you will be working with UKG’s #1 Global System Integrator who had growth of over 45% in 2023. Our commitment to UKG’s platforms is demonstrated in over 150 successful implementations, including some of the largest, most complex UKG implementations to date. Recruiting for this role ends on 12/30/2024. Work you’ll do: As a UKG Pro HCM Suite Implementation Solution Architect, you should expect to be involved in the following: <ul> <li>Implement UKG HCM Pro modules including Core HR, Payroll, Benefits, Talent, Onboarding, Recruiting, Learning Management Systems, HR Service Delivery, Compensation and Performance with a lens toward architecting a solution for the client, considering the technology stack of the platform(s) and up and downstream systems.</li> <li>Work with top brands for healthcare, consumer, and manufacturing industries.</li> <li>Working in the full lifecycle of a UKG HCM Pro project or workstream including, Business Analysis, Technical Specification, System Configuration, Design, Testing, Cutover and Hypercare</li> <li>Be able to carry on a mature dialogue with key client leaders to explain the complexities of the architecture of the UKG solution and the necessary parts that should be integrated with up and downstream systems.</li> <li>Working with the team in requirements gathering, workshops or facilitating client meetings on integrations, development, customizations and conversion.</li> <li>Take responsibility for delivering work and designing the work effort.</li> <li>Proactively identify project issues and recommend viable solutions. </li> </ul> Qualifications Required: <ul> <li>5-7 years of related experience</li> <li>Superior knowledge of HR, Payroll, Talent, and other related function, technical &amp; processes that support the architecture.</li> <li>Technical experience (integrations, conversion, development (including customizations and other technical needs) with some or all the UKG Pro modules including Core HR, Payroll, Benefits, Talent, Onboarding, Recruiting, Learning Management Systems, HR Service Delivery, Compensation and Performance and the underlying technology stack.</li> <li>Experience working in the full lifecycle of a HCM project or workstream including, Business Analysis, Functional Specification, System Configuration, Design, Testing</li> <li>Experience in technical requirements gathering workshops or facilitating meetings.</li> <li>Ability to interact at all levels of the client organization.</li> <li>Strong problem solving and troubleshooting skills with the ability to exercise mature judgment.</li> <li>Ability to travel up to 50%, on average, based on the work you do and the clients and industries/sectors you serve.</li> <li>Bachelor’s Degree</li> <li>Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.</li> </ul> Preferred: <ul> <li>External Consulting Experience</li> <li>Experience in other HRIS Implementations</li> <li>Experience with UKG technology stack</li> </ul> The HRT Team At Deloitte Consulting LLP, helping our clients exploit new technologies like employee engagement tools, advanced workforce planning and analytics we empower HR to better support the business and create value. HR organizations now reduce costs and improve operating effectiveness through process improvements, shared services, outsourcing and employee self-service, but that’s only part of the story, we help them to drive the value this delivers and help the business achieve its strategic objectives in performance and growth. Payroll &amp; Workforce Management Solutions – Global UKG practice With the emergence of the gig economy, the change in the demographics of the workforce and the ever-evolving business needs, it’s clear that the workforce of tomorrow will look very different than the workforce of today. To be a true business partner with the credibility to lead the business – not just a seat at the table - HR can’t just be managing talent, you need to be building the workforce of the future. Working with Deloitte enables you to gain the insights you need to build and execute a workforce strategy that will help the business survive today’s disruption. Information for applicants with a need for accommodation: <a href="https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html" target="_blank">https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html</a> The wage range for this role considers the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $131,175 to $218,625. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. For more information about Human Capital, visit our landing page at: <a href="https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-human-capital-consulting-jobs.html" target="_blank">https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-human-capital-consulting-jobs.html</a> #HC25 #HRT25 Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. <a href="https://www2.deloitte.com/us/en/pages/careers/topics/recruiting-tips.html" target="_blank">Check out recruiting tips from Deloitte recruiters.</a> Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. <a href="https://www2.deloitte.com/us/en/pages/careers/articles/life-at-deloitte-benefits-and-rewards.html" target="_blank">Learn more about what working at Deloitte can mean for you.</a> Our people and culture Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. <a href="https://www2.deloitte.com/us/en/pages/about-deloitte/articles/deloitte-inclusion.html" target="_blank">Learn more about our inclusive culture.</a> Our purpose Deloitte’s purpose is to make an impact that matters for our clients, our people, and in our communities. We are creating trust and confidence in a more equitable society. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. We are focusing our collective efforts to advance sustainability, equity, and trust that come to life through our core commitments. <a href="https://www2.deloitte.com/us/en/pages/about-deloitte/articles/purpose-at-deloitte-us.html" target="_blank">Learn more about Deloitte's purpose, commitments, and impact.</a> Professional development From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

UKG PRO HCM Solution Architect

<h3> Position Summary </h3> Kinaxis Solution Architect Specialist Master Are you looking for a fulfilling and dynamic career where no day is the same? Deloitte is defining the digital landscape. We are pioneering a new model for a new digital world. Do you like to challenge the status quo? Does curiosity feed your soul? Our Supply Chain &amp; Network Operations practice has been growing since 2002 with significant, continued growth on the horizon. Creative design, state-of-the-art technology, and your imagination merge here to create lasting impact for our clients. Not to mention making for an impactful and meaningful career! Team Intro We work with clients to solve their most complex and strategic operational challenges. Our team spans the supply chain from procurement to manufacturing and all through connecting the supply to the customer. In today’s world, we can’t do that without working together across the supply chain and using data and analytics to get our clients' insights in real-time, all the time. Many of our clients are trying to keep up with companies based solely on an interconnected supply chain; we modernize their supply chains using artificial intelligence, machine learning, and connected products resulting in a competitive asset for the entire organization. Our Synchronized Planning &amp; Fulfillment practice develops integrated business and supply chain planning solutions that synchronize customer demand, supply chain assets, and working capital to drive and deliver improvements in customer service levels, supply chain efficiency, and financial results. We work with companies to develop strategies, identify opportunities, and create innovative alternatives that provide supply chain improvement for shareholders and customers. <a href="https://www2.deloitte.com/us/en/pages/strategy-operations/solutions/synchronized-planning-and-fulfilment-services.html" target="_blank">Read more about our Synchronized Planning &amp; Fulfillment services</a> Work You’ll Do This position is responsible for overseeing and ensuring the success of the end-to-end solution delivery process including resource allocation, serving as the primary interface with the client, and directing a cross-functional team to achieve established goals. This role will manage solution delivery through a variety of activities including process design, data analytics, solution configuration, and deployment, establishing performance metrics and new policies, testing, and knowledge management. The role requires deep analytical, technical, and complex problem-solving skills with knowledge of optimization methods, financial computations, statistical analysis, and advanced mathematical modeling techniques. It also requires exposure to data science, and associated software and programming technologies. Additionally, this role requires exposure to advanced planning systems and tools (Kinaxis, etc.) The successful candidate will be a skilled leader with a proven track record of driving results, exceeding client expectations, building trust across the organization, applying critical thinking and business management skills, and managing diverse groups of people and projects. Recruiting for this role ends on 2/3/2025. Roles and Responsibilities <ul> <li>Requirement gathering for Supply Chain Planning including planning business processes, identifying potential areas of improvement and new development, automation of processes, reducing of cycle times and productivity improvement.</li> <li>Provides architecture guidance on individual system designs; Architect designs and solutions to support the realization of supply chain planning functionalities on Kinaxis RapidResponse.</li> <li>Design and develop technical specifications with Kinaxis RapidResponse and SAP Planning applications – working on different modules including Supply Planning, Forecasting and Demand Planning, Aggregate Supply Planning, Capacity Planning, Attribute Based Planning, Sales &amp; Operations Planning</li> <li>Develop and maintain System Architecture models (e.g. System Interaction diagrams) and reference implementations within systems of record (e.g. Portfolio Management and Enterprise Architecture tools)</li> <li>Partner with Scrum Master, Product Owner and the team in defining Technical User Stories</li> <li>Partners with Product Owner to identify and prioritize enabler work</li> <li>Support Product roles in engaging Kinaxis vendor consultants for system implementation guidance, roadmaps, and features.</li> <li>Configure the supply chain planning systems to support business requirements and design different seeded resources including worksheets/workbooks, alerts, metrics, scorecards, dashboards, application of different control sets, etc.</li> <li>Support data integration with multiple sources and target systems.</li> <li>Work with Kinaxis product vendor to optimize performance and automate processes for sustained value delivery.</li> <li>Update solution documentation, workflows, and system configurations to ensure comprehensive understanding and facilitate knowledge transfer.</li> <li>Support Integration Lead, Data and System Architects in the definition of technical data integration requirements and associated Features/User stories.</li> </ul> Required Qualifications / Experience <ul> <li>Bachelor’s Degree in Operations Research, Industrial Engineering, Engineering Management, Business Analytics, Computer Science, or related fields with a concentration in operations or analytics</li> <li>5+ years of experience in supply chain module implementation using Kinaxis RapidResponse</li> <li>3+ full life cycle implementations of supply chain planning projects end to end</li> <li>Ability to travel up to 50%, based on the work you do and the clients and industries/sectors you serve. </li> <li>Limited immigration sponsorship may be available.</li> </ul> Preferred Qualifications / Experience <ul> <li>5+ years leading a team</li> <li>Certified as a Kinaxis Solution Architect or has completed all requirements for Kinaxis Solution Architect certification</li> <li>1+ year experience in Agile methodology to deliver large scale enterprise solutions</li> </ul> The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the range is $137,700 to $229,500. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. Information for applicants with a need for accommodation - <a href="https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html" target="_blank">https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html</a> <a href="https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html" target="_blank"></a> <a href="https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html" target="_blank"></a> <a href="https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html" target="_blank"></a> Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. <a href="https://www2.deloitte.com/us/en/pages/careers/topics/recruiting-tips.html" target="_blank">Check out recruiting tips from Deloitte recruiters.</a> Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. <a href="https://www2.deloitte.com/us/en/pages/careers/articles/life-at-deloitte-benefits-and-rewards.html" target="_blank">Learn more about what working at Deloitte can mean for you.</a> Our people and culture Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. <a href="https://www2.deloitte.com/us/en/pages/about-deloitte/articles/deloitte-inclusion.html" target="_blank">Learn more about our inclusive culture.</a> Our purpose Deloitte’s purpose is to make an impact that matters for our clients, our people, and in our communities. We are creating trust and confidence in a more equitable society. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. We are focusing our collective efforts to advance sustainability, equity, and trust that come to life through our core commitments. <a href="https://www2.deloitte.com/us/en/pages/about-deloitte/articles/purpose-at-deloitte-us.html" target="_blank">Learn more about Deloitte's purpose, commitments, and impact.</a> Professional development From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

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