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Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for providing moderately complex research, reporting, and analytical support for the delivery of end-to-end support for Global Markets sales, trading and underwriting business for securities, foreign exchange, fixed income, exchange traded derivatives, and over-the-counter derivatives across multiple Lines of Business. Key responsibilities include carrying out duties under general supervision and assisting teammates while following established procedures. Responsibilities: <ul> <li>Maintains accuracy of client portfolio using internal and external comparison tools</li> <li>Performs research and conducts moderately complex analyses using established techniques, including transactions that require special handling and exception handling</li> <li>Explores methods to enhance processes, further reduce risks, and boost client experience</li> <li>Partners with colleagues on the trade and sales support teams, as well as external agents</li> <li>Creates reports and liaises with internal partners to ensure proper client reporting and assist with regulatory reporting</li> <li>Escalates potential risks and exposures to manager in a timely manner</li> <li>Assists with ad-hoc projects, new processes, or initiatives requiring coordination among subject matter experts representing multiple product areas or functions</li> </ul> Skills: <ul> <li>Attention to Detail</li> <li>Critical Thinking</li> <li>Data Collection and Entry</li> <li>Recording/Organizing Information</li> <li>Research</li> <li>Fraud Management</li> <li>Interpret Relevant Laws, Rules, and Regulations</li> <li>Problem Solving</li> <li>Quality Assurance</li> <li>Risk Management</li> <li>Adaptability</li> <li>Customer and Client Focus</li> <li>Prioritization</li> <li>Result Orientation</li> <li>Written Communications</li> </ul> Required Background: Must be a current Year Up intern with Bank of America Shift:1st shift (United States of America) Hours Per Week: 40

Bank of America

Ops Sr. Analyst Markets - Year Up

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: The Information Security Consultant – Cloud Security will be part of the Global Information Security (GIS) Cyber Security Assurance (CSA) Infrastructure Remediation Governance team. In this role, you will play an integral part in ensuring security of the cloud infrastructure by governing and overseeing remediation activities. As the Cloud Remediation Governance resource, you will collaborate closely with cross functional teams and stakeholders in IT, business technology groups, Risk Partners, and GIS teams across their respective LOBs. You will present key findings, progress, and escalate issues and be responsible for influencing the stakeholders to prioritize/execute risk management issues and lead remediation efforts. Key responsibilities: <ul> <li>Oversee remediation efforts for identified vulnerabilities and compliance/configuration violations in the cloud infrastructure environment.</li> <li>Analyze findings from security monitoring systems such as Aqua, Qualys Scanning, Network Configuration Compliance, and Security Compliance, to identify and direct a respond to all potential security incidents and data breaches.</li> <li>Review all current and existing vulnerabilities for active and acceptable remediation plans. These plans may be reviewed with LOB point of contacts, Application Owners, Data Owners / Custodians or System Administrators. Verify that remediation plans are implemented per remediation plan and GIS guidelines. Review and identify any potential gaps that may result in possible audit issues.</li> <li>Drive remediation of vulnerabilities and misconfiguration issues in public and private cloud</li> <li>Design and enhance vulnerability management process for public and private cloud.</li> <li>Serve as a key resource in improving the governance of end-user remediation and act as the subject matter expert of end-user remediation governance.</li> <li>Review all vulnerability scan results to identify all security risks and report on findings to appropriate partners.</li> <li>Respond to relevant requests received from stakeholders, or representatives of stakeholders, for investigation of potential reporting issues.</li> <li>Provide all necessary reports and presentations on the status of remediation efforts and all gaps and potential obstacles or issues to management and technical staff.</li> <li>Performs other related duties incidental to the work described herein and all special assignments as needed or assigned.</li> </ul> Required Qualifications <ul> <li>5+ years of experience in information security </li> <li>2+ years of experience identifying vulnerabilities in a cloud environment and creating/reviewing plans for remediation</li> <li>Proven project management Skills</li> <li>Knowledgeable with cloud-native application development and application modernization</li> <li>Experience with one or more of Cloud Service Provider (i.e. AWS, and Azure) products and services</li> <li>Experience with Aqua, Qualys Scanning or similar security monitoring systems</li> <li>Excellent communication skills, and the ability to understand and translate cyber security threats from a technical perspective to business-line understanding and execution; ability to communicate risks and propose counter measures to senior technology executives</li> <li>Well-developed analytic, qualitative, and quantitative reasoning skills and demonstrated creative problem-solving abilities with complementary skills for log analytics and diagnosis skills utilizing regular expression and/or scripting</li> <li>Ability to work independently on initiatives with little oversight. Motivated and willing to learn</li> <li>Broad technical background utilizing security technologies, such as Cloud, Server and workstation Operating Systems, Network Security, Vulnerability Scanning Engines, and Compliance Management solutions</li> <li>Strong PC skills including Microsoft Office applications</li> </ul> Desired Qualifications <ul> <li>Bachelors and/or Master’s degree in Computer Science, Information Technology or related field</li> <li>Strong analytical skills/problem solving/conceptual thinking</li> <li>Ability to effectively communicate with Technical and Non-Technical business owners</li> <li>Lead internal efficiencies projects and development</li> </ul> Skills: <ul> <li>Controls Management</li> <li>Cyber Security</li> <li>Data Governance</li> <li>Information Systems Management</li> <li>Risk Management</li> </ul> This job will be open and accepting applications for a minimum of seven days from the date it was posted. Shift:1st shift (United States of America) Hours Per Week: 40

Information Security Consultant - Cloud Security

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Position Summary Global Information Security (GIS) is responsible for protecting bank information systems, confidential and proprietary data, and customer information. GIS develops the bank’s Information Security strategy and policy, manages the Information Security program, identifies and addresses vulnerabilities and operates a global security operations center that monitors, detects and responds to cybersecurity incidents. Within GIS, Identity and Access Management (IAM) is a security discipline that enables the right individuals to access the right resources at the right times and in the right context. IAM addresses the mission-critical need to ensure appropriate access to the resources across increasingly heterogeneous technology environments, and to meet increasingly rigorous compliance requirements. What you can expect in Identity &amp; Access Management: In today’s highly connected world, managing and securing the identity of users is essential to the safety and success of our workforce. The Identity &amp; Access Management (IAM) team works within Global Information Services (GIS) and in close participation with all other LOB teams as well as second and third line of defense partners. This role is highly visible and requires frequent interaction with senior management and key stakeholders. Are you passionate about the latest IT technologies and thrive in a fast-paced international environment? In a typical day, you may work with other team members on the book of work, operational concerns, or risk items. You will help overcome obstacles and maintain good relationships with key stakeholders across the bank to ensure timely and effective delivery. We offer you the opportunity to collaborate with passionate competent people, experts in their field. We thrive on being challenged and everything we do is anchored in managing risk for the bank. The Identity and Access Management (IAM) enablement services and data engineering function within Global Information Security is responsible for engineering, solutions architectures, capabilities development, deployment maintenance and governance administration and assurance. In this role you will use past-experience and an analytical mindset to identify opportunities and drive improvements in the Access Management experience. The role is focused on the more technical aspects of IAM eco-system on-boarding and management, including the identification of integrations across business applications, technology infrastructure, platforms and IAM capabilities, such as account discovery, IGA, Cloud and PAM. Responsibilities: This role requires you to be result-oriented, business focused, and successful at interfacing and influencing across multiple organizational units, at various levels. Knowledge/experience/exposure with information security topics, including the design, development, testing, implementation or governance of information security practices and solutions, is extremely desirable for this role. You should be prepared to demonstrate your knowledge of access management/risk identification and mitigation/project management skills. You will be responsible for interfacing with project managers and stakeholders to ensure IAM requirements are clearly defined, fully understood, and ultimately delivered, translating those needs into applied rules tests, and reports that can be applied to ensure sustainability. You will have or will develop a deep understanding of information repositories and the business context of the information they contain, as well as possessing the technical skills to build repeatable, robust processes to test these assumptions. Enterprise position overview: As an experienced professional, provide advice to client management about highly complex security issues. Assists in the review, development, testing and implementation of security plans, products and control techniques. Provides technical support to the management and staff in risk assessments and implementation of appropriate data security procedures and products. Identifies and escalates changes that will affect information security policy, standards and procedures. Works on complex problems where analysis of situations or data requires an in-depth evaluation of various factors. Exercises judgment within broadly defined practices and policies in selecting methods, techniques, and evaluation criterion for obtaining results. Work leadership may be provided by assigning work and resolving problems. 2-5 years of operational experience. Required Skills: <ul> <li>Must be proficient in modern IAM technologies including IGA, Active Directory and Cloud</li> <li>Excellent attention to detail and passionate about IAM</li> <li>Strong organizational skills and be able to effectively prioritize multiple tasks</li> <li>Must have experience participating in large or complex projects</li> <li>Must be proficient in data management</li> <li>Must be able to engage and leverage teams and business partners to efficiently deliver business solutions</li> <li>Excellent verbal and written communications</li> <li>Ambitious, self-starter</li> <li>Must be able to identify, analyze and address problems to resolve issues whenever possible in way that minimizes negative impact and risk to the organization.</li> <li>Must be pro-active and be able to drive direction of work that needs to be completed, ability to work independently on initiatives with little oversight. Motivated and willing to learn.</li> <li>Must be comfortable in delivering messages across a wide spectrum of individuals having varying degrees of technical understanding</li> </ul> Desired Qualifications: <ul> <li>Ability to manage diverse projects impacting multiple roles and processes</li> <li>Ability to create management level reporting using aggregated bank data</li> <li>Candidate should be able to troubleshoot problem areas and identify data gaps and issues</li> <li>Ability to identify and integrate modern tech opportunities into the IAM platform, including adoption of Gen AI and LLM</li> </ul> This job will be open and accepting applications for a minimum of seven days from the date it was posted. Shift:1st shift (United States of America) Hours Per Week: 40

Identity & Access Management Information Security Consultant (IGA, Active Directory and Cloud exp. Required)

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Summary: Global Information Security (GIS) is responsible for protecting bank through Information Security strategy, policy/standards, manages the Information Security program, identifies and addresses vulnerabilities and operates global security operations center that monitor, detects and responds to cybersecurity incidents. Within GIS, Identity and Access Management (IAM) is a security discipline that enables the right individuals to access the right resources at the right times and in the right context. IAM addresses the mission-critical need to ensure appropriate access to the resources across increasingly heterogeneous technology environments, and to meet increasingly rigorous identity requirements. What you can expect in IAM: In today’s highly connected world, managing and securing the identity of users is essential to the safety and success of our workforce. The IAM team works within Global Information Services (GIS) and in close participation with all lines of business (LOB), as well as second and third line of defense partners. This role is highly visible and requires frequent interaction with senior management and key stakeholders. Are you passionate about the latest IT technologies and thrive in a fast-paced international environment? In a typical day, you may work with other team members on the book of work, operational concerns, or risk items. You will help overcome obstacles and maintain good relationships with key stakeholders across the Bank to ensure timely and effective delivery. We offer you the opportunity to collaborate with passionate competent people, experts in their field. We thrive on being challenged and everything we do is anchored in managing risk for the Bank. The IAM Information Security Controls Specialist will analyze, strengthen, and secure the company's related systems and overall security posture for identity and resource lifecycle governance. This role focuses on collaboration across all Lines of Business, CIO teams, to continuously improve the organization's adherence to security best practices, laws/rules/regulations, and policies. The Control Specialist will analyze technology, controls and various other areas to identify inefficiencies and drive designing of improvement opportunities to enable adherence. The role also will actively apply knowledge of laws, rules, regulations, and information security concepts (e.g., NIST, COBIT, ISO) to establish and maintain policies, validate alignment of processes and controls to requirements, and report on adherence to policy requirements. Job expectations include using data analytics and partnering with internal teams to verify policy compliance, identify gaps in coverage, and support remediation activities. Responsibilities: <ul> <li>Primary responsibility includes assisting IAM leads and partners along with other technology SMEs to ensure that strategic and effective solutions are adopted across the bank.</li> <li>Support leads to ensure that all related IAM requirements are appropriately measured, reported, and governed.</li> <li>Establish and maintain strong partnership with other GIS functions, Core Technology Infrastructure, Cyber Security Technology, Third Party management, Global Compliance and Operations Risk, internal audit, and regulatory agencies.</li> <li>Clearly articulate rationale and methods behind proposed changes through informative materials for educating others.</li> <li>Provide education and documentation to team members and technology partners regarding the proposed changes.</li> <li>Engage senior management to provide factual, transparent, and timely reporting on existing and emerging identity and authentication risks.</li> <li>Ensures Information Technology systems meet enterprise standards, adhere to applicable rules, laws, and regulations, and comply with appropriate treatment of risk.</li> </ul> Required Qualifications: <ul> <li>Knowledge and understanding of IAM specific laws, rules, regulations, and Guidelines such as SOX, OCC, NIST, ISO/EC, FFIEC within the financial services sector.</li> <li>Knowledge of identity and authentication methodologies, techniques, and technologies.</li> <li>Knowledge of IAM Governance Administration related tools which support, account vaulting, integration with service management tool.</li> <li>5+ years relevant hands-on experience in identity and authentication fields in a large and complex organization.</li> <li>Security knowledge which covers core technology infrastructure (Account management, servers, databases, etc.) identity management and application security practice.</li> <li>Experience with Linux, Windows, Cloud Identity, Access Management, design and architecture of authentication services or Identity Store.</li> <li>Proficient in articulating facts and data-driven plans and ability to partner with stakeholders to implement intended solutions to drive risk reductions and adherence to relevant Identity and Authentication requirement within IAM standards.</li> <li>Strong attention to detail and advanced analytical skills.</li> <li>Excellent communication and presentation skills.</li> <li>Excellent organizational skills and be able to effectively prioritize multiple tasks.</li> <li>Hands on experience and involvement in large and complex projects.</li> <li>Proficient in data management capabilities with understanding of the collection and management of metadata.</li> <li>Experience with Tableau and SQL would be an advantage.</li> <li>Previous experience with access related management tools like SailPoint, AZURE AD, ForgeRock Identity Platform, Oracle Access Management, and Cloud would be a plus.</li> </ul> This job will be open and accepting applications for a minimum of seven days from the date it was posted. Shift:1st shift (United States of America) Hours Per Week: 40

Identity & Access Management (IAM) Governance & Controls Analyst

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! About the Team: The Global Technology Service Management function is a new team charted with designing, implementing, and managing next generation Service Management policies, processes, and solutions. Our mission is to ensure the appropriate controls and capabilities are in place to enable the delivery of stable, resilient, and available technology services to our customers and employees. About the Role: The ServiceNow Knowledge Process Analyst is a key role within the Technology Service Management Office, a group that enforces standardized governance methods across all ITSM processes. This net new role in the organization will manage day-to-day governance, operations and continual improvement for technology request management and technology knowledge management within the scope of those capabilities on the ServiceNow platform. In addition to managing the process day to day, this role will build and manage relationships with teams who execute the process to ensure their adherence and success. Key responsibilities: <ul> <li>Participate in the day-to-day of operation of process controls to ensure consistent and efficient execution</li> <li>Participate in developing, monitor, and report on key process metrics to track performance, identify trends, and drive improvements</li> <li>Identify risks and issues and support mitigation, coordinating with partners as needed</li> <li>Collaborate with cross-functional teams to ensure onboarding of partners into use of the ServiceNow catalog with its request process and into use of ServiceNow knowledge management are trained on requirements and control execution</li> <li>Deliver ongoing training to refresh partner understanding and share improvements</li> <li>Participate in support for evaluations of the process by lines of defense</li> <li>Create and maintain process documentation, including procedures</li> <li>Participate in performance improvement efforts, including identifying opportunities, designing selected improvements, and ensuring comprehensive implementation</li> <li>Perform other duties as assigned </li> </ul> Required Experience: <ul> <li>Minimum of 3 years of experience as a process manager for an IT Service Management process</li> <li>Minimum of 1 years of experience managing controls for an ITSM process</li> <li>Strong understanding of knowledge management and/or technology service request management</li> <li>Understanding of service catalog use, structure, and operation</li> <li>Understanding of ITSM portals</li> <li>ITIL v3 Foundation Certification</li> <li>Experience operating a process on the ServiceNow ITSM platform</li> </ul> Desired Experience: <ul> <li>Strong collaboration and relationship building skills</li> <li>Strong risk, issue and control management skills</li> <li>Superb written communication skills, with a keen eye for detail</li> <li>Proven ability to quickly learn and understand complex subject matter</li> <li>Self-starter with ability to handle multiple assignments simultaneously</li> </ul> Skills: <ul> <li>Controls Management</li> <li>Issue Management</li> <li>Monitoring, Surveillance, and Testing</li> <li>Quality Assurance</li> <li>Risk Management</li> <li>Analytical Thinking</li> <li>Attention to Detail</li> <li>Critical Thinking</li> <li>Problem Solving</li> <li>Written Communications</li> <li>Decision Making</li> <li>Innovative Thinking</li> <li>Prioritization</li> <li>Recording/Organizing Information</li> <li>Research</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

ServiceNow Knowledge Process Analyst

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Position Summary Bank of America is looking for an experienced ServiceNow business analyst to help implement ServiceNow’s SecOps modules in a new, “greenfield” ServiceNow instance. This job is responsible for capturing and refining business needs into actionable requirements for ServiceNow developers. Job expectations include working closely with key stakeholders to ensure business outcomes are delivered, assisting with troubleshooting, creating documentation, and assisting with user training. Key Responsibilities: <ul> <li>Responsible for capturing and refining business and system requirements for the ServiceNow SecOps modules.</li> <li>Works with stakeholders to understand their needs, analyze problems, and capture their requirements, and then working closely with the Development Team to refine the requirement into specifications that can be executed by the team.</li> <li>Possess a working knowledge of Cybersecurity best practices, vulnerability management lifecycle, and ServiceNow configuration.</li> <li>Leverages experience and understanding of stakeholder needs to help create a solution, envisions the solution to solve a problem (manual or through software).</li> <li>Performs Cost/Benefit Analysis to align the technology to business strategy. Gathers &amp; catalogs functional, non-functional, and technical requirements for stakeholder requests.</li> <li>Determines the impact of modifications and enhancements on the ServiceNow SecOps modules and platform.</li> <li>Acts as the ServiceNow SecOps subject matter expert to support scope and requirement decisions.</li> <li>Ensures changes to the application are compliant with bank standards and policies.</li> <li>Assists users and development team with application testing and troubleshooting. May help configure test solutions to validate functional and system needs.</li> <li>Identify, document, and troubleshoot application related problems.</li> <li>Documents process, procedures, and workflows associated with the relevant ServiceNow modules and external applications.</li> <li>Leads or participates in continuous improvement efforts; Building expertise in creating, analyzing, and improving processes.</li> <li>Ability to create, maintain, and present training materials for end-users.</li> </ul> Qualifications: <ul> <li>1+ years of experience translating business needs into requirements for a ServiceNow implementation or major enhancement project.</li> <li>Hands-on experience with ServiceNow, including familiarity with at least 1 module.</li> <li>Prior experience in an IT or Cybersecurity role.</li> <li>Strong interpersonal and written/verbal communication skills, with the ability to present complex ideas clearly and effectively.</li> <li>Familiarity with Agile development practices.</li> </ul> Desired Certifications: <ul><li>ServiceNow Certified Systems Administrator (CSA) certification</li></ul> Enterprise Role Overview: Responsible for capturing and refining business and/or system requirements (based on specialization). Works with stakeholders to understand their needs, analyze problems, and capture their requirements, and then working closely with the Development Team to refine the requirement into specifications that can be executed by the team. Possess a working knowledge of the business and/or technical domain based on their specialization. Leverages experience and understanding of stakeholder needs to help create a solution, envisions the solution to solve a problem (manual or through software). Performs Cost/Benefit Analysis to align the technology to business strategy. Gathers &amp; catalogs functional, non-functional, and technical requirements for stakeholder requests. Determines the impact of modifications and enhancements on the application. Acts as the product(s) subject matter expert to support scope and requirement decisions. Ensures changes to the application are compliant with bank standards and policies. Assists users and development team with application testing and troubleshooting, and may help configure test solutions to validate functional and system needs. Identifies, document and troubleshoot application related problems. Documents process, procedures and workflows associated with applications. Leads or participate in continuous improvement efforts; Building expertise in creating, analyzing, and improving processes. Creates, maintains and presents training materials for end-users. Individual contributor. Shift:1st shift (United States of America) Hours Per Week: 40

ServiceNow Business Analyst

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. The Senior Information Security Officer will be a member of the Business Information Security Officer's (BISO) organization and work closely with the line of business Chief Information Officers (CIOs)/Chief Technology Officers (CTOs). In this role, you will be supporting the Real Time Communications and Productivity Team to develop a deep understanding of the business in order to have specialized information security risk-based discussions. This relationship will ensure a focus on the right risk priorities. You will also provide guidance on information security topics, policies and controls. Additionally, this role will support strategic and highly visible portfolio rollouts in our Productivity portfolio including M365 and enabling Artificial Intelligence capabilities on our enterprise meeting platforms. Required Skills • Has a deep understanding of M365 and related components • Information Security &amp; Technology professional with 10+ years of experience in security architecture and/or Information Security • 5+ years of risk management experience with proven ability to effectively apply risk principles to challenging business situations • Subject matter expertise in cloud security, virtualization, application architecture, design patterns, vulnerability testing and development of risk appetite • Experience evaluating cyber security controls and providing guidance for platform or distributed computing platforms, including (Cloud/SaaS/IaaS/PaaS) • Exceptional executive presentation and communication skills • Excellent influencing and problem resolution skills • Ability to be comfortable delivering messages across a wide spectrum of individuals having varying degrees of technical understanding • Strong leadership skills and qualities which enable you to work with peers and various levels of management Desired Skills: • Experience working on cloud implementations in Microsoft Azure, Amazon Web Services and Google Cloud Platform environments • Bachelors and/or Master’s degree in Computer Science, Information Technology or related field Scale/Scope • Possess strong / experienced cybersecurity architecture and/or application security background; with solid knowledge of Financial Service requirements for regulated users • Serves as an Information Security subject matter expert and participates in the development, implementation and maintenance of information security for the line of business (LOB) • Provides guidance and advocacy regarding the prioritization of LOB investments that impact information security • Advises LOB management on risk issues related to information security and recommends actions in support of the bank's wider risk management and compliance programs • Consults on M365 Security Baselines • Exchange online, Sharepoint online, Teams and more • Consults on Mobile security strategy, design, implementation and migration for LOB projects • For key initiatives – Assess security opportunities and challenges and partner to determine best future state • Influence and drive collaboration across teams for key initiatives, bringing in key stakeholders • Serve as subject matter expert in BISO process and participate in training for new employees • Monitors information security trends internal and external to the bank and keeps LOB leadership informed about information security-related issues • Serve as the backup for teammate responsible for supporting our End User Platforms – another high profile &amp; visible portfolio • For key initiatives – Assess security opportunities and challenges and partner to determine best future state • Ensures user experience is top of mind and never sacrifices security • Ensures compliance with policies and laws This job will be open and accepting applications for a minimum of seven days from the date it was posted. Shift:1st shift (United States of America) Hours Per Week: 40

Sr. Business Information Security Officer - Employee Experience Technology

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Job Description: Our Cyber Threat Hunting, Intelligence &amp; Defense team within Bank of America’s Cyber Security Defense function works to continuously strengthen the bank’s cyber security posture through research, intelligence, threat simulations, threat hunting, and offensive security engagements. This team works with partners throughout public and private sectors to both discover threats to help secure critical infrastructure around the world that interacts with millions of customers. Role Responsibilities: The position of Cyber Threat Intelligence Technical Analyst is responsible for collecting, analyzing, and actioning cyber threat intelligence to defend the Bank. The Cyber Threat Intelligence Technical Analyst also will be tasked with and collaborating with defensive control owners, threat research, and incident response to track and defend against emerging threat tactics, techniques, and procedures. The Cyber Threat Intelligence Technical Analyst requires strategic thinking with a strong background in cyber security, threat intelligence, and leadership. The role will work with all Cyber Defense operational and technical teams within Global Information Security (GIS) to gain insight into critical security controls and architectural specifics to develop adequately track, analyze, and defend against cyber threat actors. This role will be a thought leader in the design of cutting-edge detective, preventative, and proactive controls. Required Skills: • 5+ years of experience in Cyber Threat Intelligence • Experience collecting, analyzing, and actioning Threat Intelligence • Must demonstrate extensive knowledge of tactics, techniques, and procedures associated with malicious insider activity, organized crime/fraud groups, and both state and non-state sponsored threat actors • Ability to apply Cyber Threat Intelligence through enrichment, correlation, and attribution • Ability to provide expert guidance on threat trends, analysis methods, and defensive strategies to senior management and key stakeholders • Strong experience with offensive security tactics, techniques, and procedures (DDoS, Malware, Phishing, Vulnerabilities, etc.) • Strong technical experience performing OSINT investigations • Must demonstrate knowledge of tactics, techniques, and procedures associated with malicious insider activity, organized crime/fraud groups, and both state and non-state sponsored threat actors • Technical experience with Threat Intelligence tools such as Passive DNS, Network Flow Analysis, Maltego, Virus Total, URLScan, etc. • Ability to analyze threats and distill common Indicators of Attack and Indicators of Compromise • Technical experience with defensive tools for actioning threat intelligence including tools like SIEM/Splunk, EDR, Big Data Platforms, etc. • Deep experience working with industry-wide frameworks and standards like MITRE ATT&amp;CK • Ability to navigate and work effectively across a complex, geographically dispersed organization • Experience with threat intelligence vendors and platforms • Previous experience performing threat intelligence and incident response on major security incidents This job will be open and accepting applications for a minimum of seven days from the date it was posted. Shift:1st shift (United States of America) Hours Per Week: 40

Cyber Threat Intelligence Technical Analyst

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: Global Information Security (GIS) is responsible for protecting bank information systems, confidential and proprietary data, and customer information. GIS develops the bank’s Information Security strategy and policy, manages the Information Security program, identifies and addresses vulnerabilities and operates a global security operations center that monitors, detects and responds to cybersecurity incidents Role Description: We are seeking a Senior Technology Manager to lead the design, development, and deployment of a centralized, intuitive interface that enhances the efficiency of Security Operations teams. This role requires a strong leader who can blend enterprise cybersecurity expertise with user experience (UX) and user interface (UI) best practices to create a seamless, scalable, and highly effective security operations platform. As the development lead, you will drive the strategic vision for a multi environment platform that integrates security tools, telemetry, automation, and analytics into a unified experience. You will collaborate closely with SOC analysts, threat hunters, incident responders, and security engineers to ensure that the interface meets operational needs while reducing friction and improving response times. Roles &amp; Responsibilities <ul> <li>Define and execute the strategy for a unified security operations interface, aligning with enterprise security goals and operational needs.</li> <li>Lead a cross-functional team of contractors, engineers, UX designers, and cybersecurity specialists to deliver a robust, scalable platform.</li> <li>Partner with SOC, incident response, threat intelligence, and vulnerability management teams to ensure the interface enhances security operations workflows.</li> <li>Drive adoption and engagement, ensuring continuous feedback loops from end users to refine and improve functionality.</li> <li>Oversee the design and development of a user-friendly, data-driven interface that consolidates security event data, logs, threat intelligence, and automation tools.</li> <li>Ensure seamless integration with SIEM, SOAR, TIP, EDR, cloud security tools, and other enterprise security platforms.</li> <li>Optimize the UI/UX to reduce analyst fatigue and improve situational awareness, alert triage, and incident response efficiency.</li> <li>Establish performance metrics, usability testing, and iterative improvement cycles to continuously refine the platform.</li> <li>Leverage AI/ML-driven analytics and automation to enhance decision-making and reduce manual workloads for security teams.</li> </ul> Role Requirements <ul> <li>10+ years of experience in cybersecurity, software engineering, or security operations, with 5+ years in a leadership role.</li> <li>Deep knowledge of enterprise security operations tools (SIEM, SOAR, EDR, threat intelligence, log management, etc.).</li> <li>Strong UI/UX design principles, with experience building security dashboards, workflows, and automation tools.</li> <li>Hands-on experience with cloud security architectures (AWS, Azure, GCP) and DevSecOps methodologies.</li> <li>Experience with data visualization, security analytics, and AI-driven decision support.</li> <li>Strong understanding of SOC workflows, incident response, and security automation best practices.</li> <li>Experience managing vendor integrations, open-source tooling, and API-based security solutions</li> </ul> Managerial Responsibilities: This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above. <ul> <li>Diversity &amp; Inclusion Champion: Models an inclusive environment for employees and clients, aligned to company D&amp;I goals.</li> <li>Manager of Process &amp; Data: Demonstrates deep process knowledge, operational excellence and innovation through a focus on simplicity, data based decision making and continuous improvement.</li> <li>Enterprise Advocate &amp; Communicator: Communicates enterprise decisions, purpose, and results, and connects to team strategy, priorities and contributions.</li> <li>Risk Manager: Ensures proper risk discipline, controls and culture are in place to identify, escalate and debate issues.</li> <li>People Manager &amp; Coach: Provides inspection, coaching and feedback to motivate, differentiate and improve performance.</li> <li>Financial Steward: Actively manages expenses and budgets in alignment with objectives, making sound financial decisions.</li> <li>Enterprise Talent Leader: Assesses talent and builds bench strength for roles across the organization.</li> <li>Driver of Business Outcomes: Delivers results by effectively prioritizing, inspecting and appropriately delegating team work.</li> </ul> Skills: <ul> <li>Proven ability to drive cross-functional collaboration across security, IT, and engineering teams.</li> <li>Strong interpersonal skills; ability to make effective presentations and communicate technical concepts to non-technical parties</li> <li>Exhibits executive leaderships behaviors when addressing organizational conflict and removing roadblocks to effective delivery</li> <li>Strong relationship management skills to navigate the complexities of gaining buy-in and building consensus</li> <li>Excellent communication, influencing and facilitation skills with deep intellectual curiosity and innovative thinker</li> <li>Demonstrate neutral objectivity and seek the best outcome for the business. Enterprise mindset; considers E2E process impact when evaluating opportunities/challenges</li> <li>Influence</li> <li>Risk Management</li> <li>Solution Design</li> <li>Stakeholder Management</li> <li>Technical Strategy Development</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

Senior Technology Manager - Security Operations Platform

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us Job Description: This job is responsible for conducting quantitative analytics and modeling projects for specific business units or risk types. Key responsibilities include developing new models, analytic processes, or systems approaches, creating technical documentation for related activities, and working with Technology staff in the design of systems to run models developed. Job expectations include having a broad knowledge of financial markets and products. Responsibilities: <ul> <li>Performs end-to-end market risk stress testing including scenario design, scenario implementation, results consolidation, internal and external reporting, and analyzes stress scenario results to better understand key drivers</li> <li>Supports the planning related to setting quantitative work priorities in line with the bank’s overall strategy and prioritization</li> <li>Identifies continuous improvements through reviews of approval decisions on relevant model development or model validation tasks, critical feedback on technical documentation, and effective challenges on model development/validation</li> <li>Supports model development and model risk management in respective focus areas to support business requirements and the enterprise's risk appetite</li> <li>Supports the methodological, analytical, and technical guidance to effectively challenge and influence the strategic direction and tactical approaches of development/validation projects and identify areas of potential risk</li> <li>Works closely with model stakeholders and senior management with regard to communication of submission and validation outcomes</li> <li>Performs statistical analysis on large datasets and interprets results using both qualitative and quantitative approaches</li> </ul> Skills: <ul> <li>Critical Thinking</li> <li>Quantitative Development</li> <li>Risk Analytics</li> <li>Risk Modeling</li> <li>Technical Documentation</li> <li>Adaptability</li> <li>Collaboration</li> <li>Problem Solving</li> <li>Risk Management</li> <li>Test Engineering</li> <li>Data Modeling</li> <li>Data and Trend Analysis</li> <li>Process Performance Measurement</li> <li>Research</li> <li>Written Communications</li> </ul> Minimum Education Requirement: Master’s degree in related field or equivalent work experience Required Education, Skills, and Experience: <ul> <li>Bachelor’s degree or equivalent with a quantitative emphasis in areas such as mathematics, engineering, or computer science</li> <li>Proven programming skills (Python, C++, SQL, or equivalent object-oriented programming), with relevant industry experience</li> <li>Ability to work well within a team based development environment</li> <li>Can effectively use modern software development and lifecycle tools enabling strong source control and code review</li> <li>Strong problem solving skills with the ability to tackle issues independently</li> <li>Ability to get to grips with a large and complicated systems</li> <li>Great communication skills, including the ability to write clear and concise documentation</li> <li>A team player who can work in well with existing systems while still finding a way to impart a personal style </li> </ul> Desired Skills and Experience: <ul><li>Process automation experience a plus</li></ul> Shift:1st shift (United States of America) Hours Per Week: 40

26 IT Jobs in Chicago, IL, USA