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Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: Responsible for the day-to-day analysis, research and resolution of varied problems. Functions include administering defined procedures, analysis and report generation, and exception processing. Coordinates the implementation of products/services and operational solutions. May assist in designing, documenting, implementing, and monitoring of new products/services. Provides guidance to associates within own unit regarding procedural, technical and/or operational changes. Incumbents have full working knowledge of operations environment acquired through experience in an operations environment and on the job training. Individuals typically have 2 to 4 years of experience. Responsibilities: <ul> <li>Leads implementation for products, services, and operational solutions</li> <li>Manages the design, documentation, implementation, and monitoring of new products and services</li> <li>Consults on procedural, technical, and operational changes</li> <li>Advances business products knowledge within operations environment</li> <li>Fosters relationships with partners and teammates</li> <li>Inspects data to identify issues and trends</li> <li>Presents reporting on key performance and implementation status</li> </ul> Skills: <ul> <li>Attention to Detail</li> <li>Monitoring, Surveillance, and Testing</li> <li>Policies, Procedures, and Guidelines Management</li> <li>Regulatory Compliance</li> <li>Written Communications</li> <li>Adaptability</li> <li>Business Acumen</li> <li>Continuous Improvement</li> <li>Critical Thinking</li> <li>Process Mapping</li> <li>Change Management</li> <li>Consulting</li> <li>Data Management</li> <li>Reporting</li> <li>Research</li> </ul>

Bank of America

Trade Operations Senior Analyst

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: Enterprise Model Risk Management seeks a Senior Quantitative Finance Analyst – Liquidity Risk to conduct independent testing and review of complex models used to monitor and mitigate liquidity and funding risks in the Bank. Responsible for compliance with Enhanced Prudential Standards and other regulatory guidelines, the candidate will work on models related to both banking and trading businesses of Bank of America. The candidate should exhibit familiarity with industry practices and have up-to-date knowledge of liquidity risk management. The candidate should be able to provide both thought leadership and hands-on expertise in methodology, techniques, and processes in applying mathematical approaches to manage the bank’s liquidity risk models and model systems. Minimum Education Requirement: Master’s degree in related field or equivalent work experience Required Qualifications: <ul> <li>Masters in finance or economics with demonstrated quantitative skills.</li> <li>FRM and CFA certifications preferred. </li> <li>Knowledge and 5+ years of experience in building and understanding of liquidity risk management models. </li> <li>Strong familiarity with the industry practices in the field and knowledge of up-to-date liquidity risk management.</li> <li>Excellent written and oral communication skills with stakeholders of varying analytic skill and knowledge levels. </li> </ul> Skills: <ul> <li>Critical Thinking</li> <li>Quantitative Development</li> <li>Risk Analytics</li> <li>Risk Modeling</li> <li>Technical Documentation</li> <li>Adaptability</li> <li>Collaboration</li> <li>Problem Solving</li> <li>Risk Management</li> <li>Test Engineering</li> <li>Data Modeling</li> <li>Data and Trend Analysis</li> <li>Process Performance Measurement</li> <li>Research</li> <li>Written Communications</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

Sr. Quantitative Finance Analyst - Liquidity Model Validation

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: As an Azure Senior Cloud Operations Specialist, you will play a pivotal role in our organization’s growth and evolution. You will be responsible for modernizing our existing and future cloud operations workflows to simplify, optimize and ensure consistency in quality and urgency of investigations within our organization and a well-defined decision matrix for escalations to our partner organizations. You will also collaborate with partner teams to continually identify opportunities to reduce event volume, to increase event fidelity, and to engineer detections for new threats and risks. Additionally, you will support development and maintenance of innovate training programs to quickly upskill existing cybersecurity operations professionals to operate in an Azure cloud operations environment as well as to be a representative for the organization on cloud related operations in any audit or regulatory examinations. Key Responsibilities: <ul> <li>Investigate security events and incidents within cloud environments, utilizing advanced tools and techniques to identify threats and vulnerabilities.</li> <li>Design and implement comprehensive workflows for handling security events, ensuring timely and effective response procedures.</li> <li>Collaborate with cross-functional teams to develop and refine security policies, procedures, and best practices tailored to Azure cloud security operations.</li> <li>Provide guidance and mentorship to junior team members, fostering their professional development and enhancing overall team capabilities.</li> <li>Stay abreast of emerging threats, vulnerabilities, and industry trends, continually updating skills and knowledge to maintain expertise in cloud security.</li> </ul> Qualifications: <ul> <li>Extensive experience (7+ years) in cybersecurity operations, with a focus on Azure.</li> <li>Proven expertise in investigating security events and incidents within cloud environments, demonstrating strong analytical and problem-solving skills.</li> <li>Solid understanding of regulatory compliance requirements, particularly in highly regulated industries (e.g., healthcare, finance, government).</li> <li>Experience in designing and implementing workflows for security event investigation and response.</li> <li>Strong communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and mentor junior team members.</li> <li>Ability to thrive in a fast-paced environment, managing multiple priorities and deadlines effectively.</li> </ul> Required Skills: <ul> <li>Understanding of Azure and its associated technologies, both from Security and Cloud Ops perspective.</li> <li>8+ years relevant Cyber Security experience with at least five (5) years in Cloud SOC and/or Purple Team roles.</li> <li>Experience designing and implementing technical solutions to enhance visibility, alerting capabilities, and reduce risk within Cloud IaaS, PaaS, and M365 environments.</li> <li>Experience reviewing applications, infrastructure, and architectural designs to identify threats and vulnerabilities.</li> <li>Experience with a range of Azure native services and tools.</li> <li>Experience writing and modifying Analytic Rules.</li> <li>Experience designing and implementing SOAR capabilities within Azure.</li> <li>Deep understanding of Cyber Security control environments and their relationship to zero-trust networks.</li> <li>Understanding of Terraform.</li> <li>Understanding of threat frameworks, such as MITRE ATT&amp;CK for Cloud and D3FEND.</li> <li>Understanding of Risk Management principles.</li> <li>Experience in building, configuring, operating and/or securing cloud infrastructure and applications in Azure with either native cloud service provider capabilities or 3rd party vendor tools.</li> <li>Proven ability to leverage Azure native capabilities to build custom reports and dashboards.</li> <li>Ability to independently assess risks and identify vulnerabilities in infrastructure with an eagerness to suggest new processes, policies, and overall improvements to internal security controls.</li> <li>Ability to perform root cause analyses.</li> <li>Experience partnering with incident response teams, threat intelligence researchers, Red/Purple teams, and/or HUNT researchers.</li> <li>Ability to support 24x7x365 global support through rotational on-call.</li> <li>Highly organized and motivated self-starter who can deliver results with minimal direction.</li> <li>Ability to navigate and collaborate effectively within a geographically complex and dispersed global corporation.</li> <li>Excellent verbal and written communication skills with ability to distill key data points and effectively present information.</li> </ul> Preferable Certifications: <ul> <li>AZ-500: Azure Security Engineer Associate</li> <li>CISSP</li> <li>CISM</li> </ul>

Azure Cloud Security Operations Sr Analyst, Global Information Security

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Responsibilities: A Treasury Sales Analyst at Bank of America is a role that supports the Treasury Management Sales Team (TSO) in growing treasury management revenue. They are responsible for activities from sales through implementation, including client management, portfolio development, pricing strategy, and proposal/presentation development. <ul> <li>Client Engagement: Develop and maintain relationships with clients, identifying opportunities to grow revenue and increase treasury product penetration.</li> <li>Product Knowledge: Possess a strong understanding of Bank of America's treasury products and services, including cash management, liquidity solutions, and payment services.</li> <li>Sales Support: Support TSOs in developing strategies, creating proposals, and delivering presentations to clients.</li> <li>Implementation Coordination: Coordinate the implementation of treasury solutions, gathering necessary documentation and working with internal partners.</li> <li>Market Research: Conduct industry research to identify trends and opportunities, and develop strategies to target specific client segments.</li> <li>Data Management: Maintain accurate client information, sales activities, and pipeline opportunities in CRM systems.</li> </ul> Job Qualifications: <ul> <li>Communication: Excellent verbal and written communication skills.</li> <li>Analytical Skills: Ability to analyze issues and develop solutions.</li> <li>Financial Acumen: Understanding of financial principles and concepts.</li> <li>Organizational Skills: Strong time management and organizational skills.</li> <li>Interpersonal Skills: Ability to build rapport with clients, colleagues, and business partners.</li> <li>Technology Proficiency: Proficiency in MS Office applications (Word, Excel, PowerPoint, Outlook).</li> <li>Undergraduate degree or equivalent work experience</li> <li>Experience in B2B sales or client service and exposure to treasury products and services is preferred</li> </ul> Skills: <ul> <li>Account Management</li> <li>Client Management</li> <li>Customer and Client Focus</li> <li>Oral Communications</li> <li>Presentation Skills</li> <li>Critical Thinking</li> <li>Data Management</li> <li>Portfolio Analysis</li> <li>Problem Solving</li> <li>Relationship Building</li> <li>Active Listening</li> <li>Analytical Thinking</li> <li>Collaboration</li> <li>Prioritization</li> <li>Written Communications</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

Treasury Sales Analyst

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. The Senior Information Security Officer will be a member of the Business Information Security Officer's (BISO) organization and work closely with the line of business Chief Information Officers (CIOs)/Chief Technology Officers (CTOs). In this role, you will be supporting the Real Time Communications and Productivity Team to develop a deep understanding of the business in order to have specialized information security risk-based discussions. This relationship will ensure a focus on the right risk priorities. You will also provide guidance on information security topics, policies and controls. Additionally, this role will support strategic and highly visible portfolio rollouts in our Productivity portfolio including M365 and enabling Artificial Intelligence capabilities on our enterprise meeting platforms. Required Skills • Has a deep understanding of M365 and related components • Information Security &amp; Technology professional with 10+ years of experience in security architecture and/or Information Security • 5+ years of risk management experience with proven ability to effectively apply risk principles to challenging business situations • Subject matter expertise in cloud security, virtualization, application architecture, design patterns, vulnerability testing and development of risk appetite • Experience evaluating cyber security controls and providing guidance for platform or distributed computing platforms, including (Cloud/SaaS/IaaS/PaaS) • Exceptional executive presentation and communication skills • Excellent influencing and problem resolution skills • Ability to be comfortable delivering messages across a wide spectrum of individuals having varying degrees of technical understanding • Strong leadership skills and qualities which enable you to work with peers and various levels of management Desired Skills: • Experience working on cloud implementations in Microsoft Azure, Amazon Web Services and Google Cloud Platform environments • Bachelors and/or Master’s degree in Computer Science, Information Technology or related field Scale/Scope • Possess strong / experienced cybersecurity architecture and/or application security background; with solid knowledge of Financial Service requirements for regulated users • Serves as an Information Security subject matter expert and participates in the development, implementation and maintenance of information security for the line of business (LOB) • Provides guidance and advocacy regarding the prioritization of LOB investments that impact information security • Advises LOB management on risk issues related to information security and recommends actions in support of the bank's wider risk management and compliance programs • Consults on M365 Security Baselines • Exchange online, Sharepoint online, Teams and more • Consults on Mobile security strategy, design, implementation and migration for LOB projects • For key initiatives – Assess security opportunities and challenges and partner to determine best future state • Influence and drive collaboration across teams for key initiatives, bringing in key stakeholders • Serve as subject matter expert in BISO process and participate in training for new employees • Monitors information security trends internal and external to the bank and keeps LOB leadership informed about information security-related issues • Serve as the backup for teammate responsible for supporting our End User Platforms – another high profile &amp; visible portfolio • For key initiatives – Assess security opportunities and challenges and partner to determine best future state • Ensures user experience is top of mind and never sacrifices security • Ensures compliance with policies and laws This job will be open and accepting applications for a minimum of seven days from the date it was posted. Shift:1st shift (United States of America) Hours Per Week: 40

Sr. Business Information Security Officer - Employee Experience Technology

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to<a href="https://customers.twilio.com/" target="_blank"> hundreds of thousands of businesses </a>and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to <a href="https://www.twilio.com/en-us/blog/open-work" target="_blank">remote-first work</a>, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. See yourself at Twilio Join the team as our next Manager of Technical Partnerships on Twilio’s Emerging Technology and Innovation. About the job At Twilio, our team is dedicated to identifying, exploring, and developing disruptive new products and platforms that anticipate what the world will need three to five years ahead. We unite world-class product, engineering, design, and research talent to transform ambitious concepts into market-defining realities. We are looking for a passionate and strategic Manager of Technical Partnerships to drive the discovery, cultivation, and scaling of external technical partnership opportunities that will help Twilio shape the future of communications technology. Reporting to the VP of ETI, you will collaborate closely with product, engineering, research, and design teams, as well as external startups, technology leaders, and ecosystem partners. We are looking for someone who can help accelerate our path towards bold initiatives and forge relationships that can enable our technical experiments. Your success is measured not just by the products incubated, but by your ability to create a steady pipeline of validated future bets and elevate the organization’s long-term innovation capacity Responsibilities In this role, you’ll: <ul> <li> Partnership Strategy: Develop and execute a strategy for technical partnerships aligned with Twilio’s Horizon 3 innovation priorities (Next-gen communications, privacy/identity tech, and more)</li> <li> Sourcing &amp; Evaluation: Proactively scout, evaluate, and engage with startups, research labs, emerging platforms, and established technology leaders to identify high-potential partnership opportunities</li> <li> Technical Diligence: Assess the technical value, feasibility, and integration potential of prospective partner solutions</li> <li> Relationship Building: Cultivate deep, trusted relationships with external technical partners (startups, open source projects, universities, etc.), acting as Twilio’s primary point of contact</li> <li> Innovation Enablement: Collaborate on joint proofs-of-concept, co-investment pilots, and complex integrations that accelerate learning and market entry</li> <li> Market Intelligence: Stay ahead of industry trends, emerging technologies, and competitor activities; provide synthesized recommendations for investment and partnership</li> <li> Ecosystem Representation: Represent Twilio at industry events, conferences, and innovation forums, evangelizing our vision and cultivating partnership opportunities</li> </ul> Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: <ul> <li> Education &amp; Experience: Bachelor’s degree in a technical field (Computer Science, Engineering, etc.) or equivalent; MBA or advanced degree a plus. 5+ years in technology partnerships, business development, technical program management, or related fields</li> <li> Technical Acumen: Strong understanding of software, APIs, cloud platforms, and emerging technologies (AI, IoT, blockchain, etc.), with the ability to converse at a deep technical level</li> <li> Deal Experience: Demonstrated track record of sourcing, negotiating, and executing technical partnerships, pilots, or co-development initiatives</li> <li> Strategic Mindset: Passion for innovation, with the ability to balance blue-sky thinking with rigorous assessment of technical and commercial viability</li> <li> Influence &amp; Communication: Exceptional communication, relationship management, and stakeholder engagement skills; proven ability to influence technical and executive stakeholders</li> <li> Self-starter: Comfort in ambiguity and fast-paced environments; entrepreneurial spirit and bias for action</li> </ul> Desired: <ul> <li>Strong network among startups, VCs, and research communities in relevant domains.</li> <li>Experience in early-stage product/technology incubation or venture studio models.</li> <li>Prior experience in large-scale communications, CPaaS, or SaaS environments.</li> </ul> Location This role will be remote, but is not eligible to be hired in San Francisco, CA, Oakland, CA, San Jose, CA, or the surrounding areas. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation *Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows: <ul> <li>Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $167,760.00-$209,700.00</li> <li>Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $177,680.00-$222,100.00.</li> <li>Based in the San Francisco Bay area, California: $197,400.00-$246,700.00.</li> <li>This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.</li> </ul> The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Application deadline information Applications for this role are intended to be accepted until 6/20/25 but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call <a href="https://www.twilio.com/company/values" target="_blank">Twilio Magic</a>. Additionally, we empower employees to build <a href="https://twilio.org/support-and-resources/impact-fund" target="_blank">positive change in their communities</a> by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, <a href="https://www.twilio.com/company/jobs#open-positions" target="_blank">please consider other open positions</a>. Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Twilio

Manager of Technical Partnerships

Ready to be pushed beyond what you think you’re capable of? At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system. To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems. Our <a href="https://www.coinbase.com/mission" target="_blank">work culture</a> is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be. While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported. The Business Unit Delivery Team leverages technical programs, platforms, and engineering to help Coinbase scale. What you’ll be doing (ie. job duties): <ul> <li> Design and Execute Programs - Build and run detailed programs to drive continuous process improvements, platform enhancements, and large-scale engineering efforts. Ensure appropriate metrics are available to measure program impact.</li> <li> Coordinate Delivery Across Teams - Support initiative delivery by collaborating across internal teams to manage prioritization, dependencies, scheduling, and stakeholder alignment. Develop and iterate on transparent communication mechanisms.</li> <li> Partner with Product and Engineering - Translate internal and external problems into business requirements. Gather and synthesize feedback to help inform future development and roadmaps.</li> <li> Drive Internal Implementation and Adoption - Work closely with internal operations / engineering teams to drive advocacy, education, and usage of program deliverables.</li> </ul> What we look for in you (ie. job requirements): <ul> <li> Experience: 3-6 years of experience in relevant domains, especially Trust &amp; Risk, DevRel, and / or Solutions Architecture.</li> <li> Program Management Expertise: Deep understanding of program management frameworks, risk mitigation strategies, and various tools / templates.</li> <li> Integrations / Implementation Expertise: Practice defining and implementing complex SaaS solutions and / or integrations.</li> <li> Metrics &amp; Analysis: Strong analytical skills to define, track, and measure program KPIs for program effectiveness.</li> <li> Stakeholder Communication: Exceptional verbal and written communication skills for cross-functional engagement and feedback synthesis into actionable themes for product teams.</li> <li> Education: Bachelor’s degree in a relevant field or equivalent practical experience.</li> </ul> Nice to haves: <ul> <li>Familiarity with global compliance and regulatory frameworks in financial services and / or crypto.</li> <li>Applied knowledge of AI / LLM tools for process automation, scoring / tuning, and orchestration.</li> <li>Interest / passion in web3 technologies.</li> <li>Experience navigating developer forums including Discord, Reddit, Warpcast, Github, etc.</li> </ul> Position ID: P68349 Pay Transparency Notice: Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include target bonus + target equity + benefits (including medical, dental, vision and 401(k)). Pay Range: $140,080—$164,800 USD Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. <h3>Commitment to Equal Opportunity</h3> Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Know Your Rights notice <a href="https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf" target="_blank">here</a>. Additionally, Coinbase participates in the <a href="https://static-assets.coinbase.com/e-verify.pdf" target="_blank">E-Verify program</a> in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site <a href="https://chrome.google.com/webstore/detail/chromevox/kgejglhpjiefppelpmljglcjbhoiplfn" target="_blank">click here to download</a> a free compatible screen reader <a href="http://www.chromevox.com/tutorial/" target="_blank">(free step by step tutorial can be found here)</a>. <h3>Global Data Privacy Notice for Job Candidates and Applicants</h3> Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available <a href="https://www.coinbase.com/legal/applicant_privacy_notice" target="_blank">here</a>. By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined <a href="https://www.coinbase.com/legal/application-arbitration-agreement" target="_blank">here.</a>

Coinbase

Senior Technical Program Manager

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for conducting routine analysis, research, and investigations in diversified compliance operations aligned to the bank’s Financial Crimes Enterprise Policy and the Financial Crimes Global Standard. Key responsibilities include executing against regulatory requirements and economic sanctions compliance practices, understanding and anticipating inherent risks to the business, and building and maintaining business relationships. Responsibilities: <ul> <li>Performs day-to-day activities aligned to the team's common goals, strategy, and metrics and works on improving capabilities through learning and development</li> <li>Identifies and analyzes problems related to product lines or functions and develops and implements process improvements to address and resolve issues</li> <li>Provides quality assurance review and testing on operating key controls</li> <li>Supports special projects that represent significant risk exposure and identifies and escalates risks accordingly with a sense of urgency</li> <li>Ensures quality service and effective and efficient operations support for the assigned area's internal business partners and external clients</li> <li>Interprets and analyzes information gathered from numerous applications and third party sources and identifies issues that prompt further inquiry</li> </ul> Skills: <ul> <li>Adaptability</li> <li>Critical Thinking</li> <li>Data Collection and Entry</li> <li>Data Quality Management</li> <li>Interpret Relevant Laws, Rules, and Regulations</li> <li>Problem Solving</li> <li>Research Analysis</li> <li>Customer and Client Focus</li> <li>Innovative Thinking</li> <li>Oral Communications</li> <li>Prioritization</li> <li>Quality Assurance</li> </ul> Required Qualification's : <ul> <li>Role is responsible for reviewing client data that cannot be verified by a third party vendor in accordance with the Customer Identification Program.</li> <li>Processes routine/standard alerts (via applications and email) to appropriate front line unit (FLU) according to established procedures and prescribed processes.</li> <li>Daily responsibilities will cover one or more operations functional areas such as: Reviewing Initial Report, Sending out Alerts, Responding to Email Requests</li> <li>Provides quality service and effective and efficient operations support for the assigned areas, internal business partners and/or external customers and clients.</li> </ul> Desired Qualification's: <ul> <li>Strong written communication skills</li> <li>Strong problem resolution and decision-making skills</li> <li>Attention to Detail and completeness for record retention is critical</li> <li>Highly motivated mindset</li> <li>Adapt to change in a highly regulated industry</li> <li>Collaborative mindset</li> <li>Analytical thinking</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

CIM Ops Information Management Analyst

Technical Account ManagerWhat you can expectWe are looking for an amazing Technical Account Manager (TAM) with Contact Center experience to join our team. The ideal candidate will build impactful relationships with customers and internal partners alike, ensuring success with Zoom products and services. Your efforts will drive customer satisfaction and happiness.About the TeamThe TAM team plays a crucial role in improving the customer experience within Zoom. We build relationships, encourage product usage, and act as dedicated technical consultants for customers. We provide our customers with useful resources that will enable them to succeed with our solutions, we effectively manage internal procedures and work across departments. Our success is achieved by consistently implementing the strategies with a commitment to excellence.Responsibilities: <ul> <li>Serving as a technical subject matter expert on Zoom’s architecture and video/audio collaboration space.</li> <li>Partnering closely with the customer account team ( Account Executive and Customer Success Manager) to drive and strengthen the customer relationship</li> <li>Managing technical feature requests and requirements that are key to the customer’s success and process workflow.</li> <li>Developing a trusted- technical advisor relationship with customers and provide recommendations based on the Zoom product suite to address their business needs.</li> <li>Partnering with Customer Success Manager to notify customers about product enhancements and incremental product releases.</li> <li>Being the Voice of Customer internally within Zoom to drive prioritization of business needs for our customers, working with the assigned Customer Success Manager</li> </ul>What we’re looking for<ul> <li>Have experience (5+) in a client-facing technical role, ideally as a Technical Account Manager or Solutions/Sales Engineer.</li> <li>Have deep understanding of IP Telephony, SIP/H323, Audio/Video codecs, and experience troubleshooting network issues (e.g., firewalls, NAT, etc.).</li> <li>Have experience with video conferencing and UC tools such as Cisco/Tandberg, Polycom, Lifesize, Microsoft Lync/Office365.</li> <li>Have administration experience with Windows, Mac, and Linux.</li> <li>Be familiar with cloud CCaaS platforms like NICE, Genesys, Five9, etc., and contact center technologies (ACD, omnichannel, routing).</li> <li>Have experience with on-premise solutions like Genesys Engage, and understanding of telecom infrastructure including PBX, carriers, VoIP, and networking protocols like UDP/TCP/IP.</li> <li>Project management skills (PM but not required), with excellent communication, analytical, and problem-solving abilities to quickly resolve issues and drive customer satisfaction.</li> <li>Possessing certifications in Cisco (CCNA, CCNP, CCIE) and contact center-centric industry certifications are highly valued.</li> </ul>Salary Range or On Target Earnings:Minimum:$97 600,00Maximum:$225 700,00In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.Note: Starting pay will be based on a number of factors and commensurate with qualifications &amp; experience.We also have a location based compensation structure; there may be a different range for candidates in this and other locationsAt Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!Anticipated Position Close Date:06/17/25Ways of Working Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.Benefits As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click <a href="https://careers.zoom.us/benefits" target="_blank">Learn</a><a href="http://careers.zoom.us/benefits" target="_blank"> </a>for more information.About Us Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment. Our Commitment​At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step. If you need assistance navigating the interview process due to a medical disability, please submit an <a href="https://form.asana.com/?k=OIuqpO5Tv9XQTWp1bNYd8w&amp;d=1127274756253361" target="_blank">Accommodations Request Form</a> and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.#LI-Remote

Zoom

Technical Account Manager

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for reviewing complex products for the prevention and detection of possible fraud. Key responsibilities include researching and analyzing of account activity to assess levels of risk and fraud. Job expectations include completing inbound and outbound calls, taking appropriate action based on transaction characteristics of greater complexity, performing functions related to research, and resolving fraudulent activity and service support. Responsibilities: <ul> <li>Services banking products with high-risk activity to maximize approval of legitimate transactions, minimize client impact at the point of sale, identify fraudulent activity, and restrict account activity</li> <li>Makes decisions based on judgment, research, and extensive job experience, following established procedures and guidelines while leveraging multiple systems</li> <li>Assesses the level of risk and makes decisions which directly affect the customer experience and risk to the bank</li> <li>Reviews and analyzes accounts and relationships that may require differentiated treatment or specialized resolution</li> <li>Complies with industry regulations, bank procedures, integrity levels of the department's system, and financial controls</li> <li>Records data captured during client interactions accurately</li> </ul> For internal employees; participation in a work from home posture does not make you ineligible to post” Hours: Tuesday through Saturday 12:00pm-9:00pm Required Qualifications: • Strong analytical and organizational skills • Demonstrated ability to solve complex problems by reviewing related information. • Ability to multi-task, including researching information through multiple systems, in order to make judgmental decisions based on the data reviewed. • Customer centric approach • Demonstrates a strong sense of urgency • Able to work in a fast-paced, ever-changing environment with a strong focus on risk mitigation and client experience. • Comfortable taking inbound or making outbound calls to clients in a high production focused environment. • Communicates effectively and confidently and is comfortable engaging all clients. • Has the ability to learn and adapt to new information and technology platforms. • Ability to follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations. • Good time management skills • Flexible to work weekends and/or extended hours as needed. Desired Qualifications: • Prior experience in Retail Fraud Servicing, Claims or Fraud Detection. • Experience working in an environment where both individual and team goals are met or exceeded routinely. Skills: <ul> <li>Analytical Thinking</li> <li>Client Experience Branding</li> <li>Customer and Client Focus</li> <li>Due Diligence</li> <li>Research</li> <li>Attention to Detail</li> <li>Data Collection and Entry</li> <li>Policies, Procedures, and Guidelines</li> <li>Referral Management</li> <li>Written Communications</li> <li>Adaptability</li> <li>Business Intelligence</li> <li>Investigation Management</li> <li>Issue Management</li> <li>Relationship Building</li> </ul> Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent Shift:2nd shift (United States of America) Hours Per Week: 40

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