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Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.Position Summary: As the Senior Analyst, Client Benefits, you will champion the strategic documentation, coding, and deployment of our client's prescription benefit plan designs. You will be seen as a client problem-solver and will bring innovation solutions for high-profile clients.You will accomplish this by:• Building relationships with key client partners through a consultative approach to understand client benefit plan design needs• Translating client needs and requirements to internal CVS Health teams such as Benefits Coding and Quality Analysis• Providing timely communications to provide status updates and make decisions relative to client benefit setupYour success will be driven by exceeding client satisfaction score targets as well as working towards reduced service warranty payments to clients. Your healthcare industry knowledge in the areas of Benefits Coding, Formulary Management, Drug Utilization Management, and Reimbursement and Claims Adjudication will also contribute to your success. In this role, you will operate in a fast-paced environment with tight deadlines so your ability to operate autonomously and make key decisions is imperative. The contributions you will make as a Senior Analyst, Client Benefits will position CVS Health as a leader in client satisfaction and service in the Pharmacy Benefit Management marketplace.**This is a hybrid role and requiring on-site presence at least 2 times per week where applicable**Required Qualifications: • 5 or more years of experience in benefit plan design/coding/testing/account management, or related field • Willingness and Ability to Travel up to 10% for client support if neededEducation: • Bachelor’s degree preferred but not required, equivalent work experience may be considered.Pay RangeThe typical pay range for this role is:$46,988.00 - $102,000.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. For more detailed information on available benefits, please visit <a href="https://jobs.cvshealth.com/us/en/benefits" target="_blank">Benefits | CVS Health</a>We anticipate the application window for this opening will close on: 02/17/2025Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

CVSHealth

Client Services - Senior Analyst

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility. Important note: ​This Senior Actuarial Analyst position is well-suited for individuals with actuarial experience (required), SOA exam credentials (required), and who are working toward their ASA designation. Candidates need to meet the Rule of 5 (e.g., 2 years exp, 3 passed exams). If you're already an ASA or FSA, please see our Associate or Actuary postings.Position Purpose: Assist in financial analysis, pricing and risk assessment to estimate outcomes. This position will be provide cross-market cross-functional actuarial support for all Centene Medicaid markets. Extract, transform analyze, aggregate, review, interpret data to support development of Medicaid health insurance models.In this Senior Actuarial Analyst role, you will:<ul> <li>Manage Apply knowledge of mathematics, probability, statistics, principles of finance and business to calculate financial outcomes</li> <li>Assist with developing probability tables based on analysis of statistical data and other pertinent information</li> <li>Analyze and evaluate required premium rates</li> <li>Assess cash reserves and liabilities enable payment of future benefits</li> <li>Develop and run data reports</li> <li>Assist with determining the equitable basis for distributing money for insurance benefits</li> <li>Participate in merger and acquisition analysis</li> <li>Performs other duties as assigned</li> <li>Complies with all policies and standards</li> <li>Understand different Medicaid markets and how organization capabilities interrelate across the function or segment.</li> <li>Analyze different data sources to determine value and make recommendations</li> <li>Incorporate core data management competencies including Data Governance, Data Security and Data Quality</li> <li>Perform assessments on data assets</li> <li>Prepare information for actuarial and non-actuarial audiences through building reports and delivering summary of results</li> <li>Serve as a resource to others</li> <li>Maintain high quality documentation of data definitions, transformations, and processes to ensure data governance and security</li> <li>Active pursuit of actuarial designation(ASA /FSA)</li> </ul>This Senior Actuarial Analyst position requires applying technical skills to complex analyses, strong interest in Medicaid market dynamics, good communication and interpersonal skills, and organizational talents. Excel skills and SQL/SAS or other programming languages are highly preferred. Experience with health care claims and pharmacy claims (i.e. understanding of costs, diagnosis/procedure codes, pharmacy terminology, etc.) is highly preferred.Required Education/Experience: Bachelor’s degree in related field or equivalent experience. Combination of years of experience and number of actuarial exams passed equals or exceeds 5 (Rule of 5). For example, 2 years of actuarial experience and 3 passed actuarial exams. License/Certification: Combination of years of experience and number of actuarial exams passed equals or exceeds 5 (Rule of 5). For example, 2 years of actuarial experience and 3 passed actuarial exams.Applicants for this job have the flexibility to work remote from home anywhere in the Continental United States.Pay Range: $68,700.00 - $123,700.00 per yearCentene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law. Total compensation may also include additional forms of incentives.Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act

Oklahoma Complete Health

Senior Actuarial Analyst

<h3> Position Summary </h3> S&amp;T | US Innovation | Senior Manager | Innovation Strategy Are you passionate about innovation, finding creative ways to solve business challenges, and making an impact that matters in the marketplace? Do you have significant experience operating in high-growth markets, building new businesses and serving as a leading expert in your field? If you are interested in pushing boundaries, developing and testing new ground-breaking capabilities and thinking, and powering purposeful progress, Deloitte’s US Innovation may be the place for you! Recruiting for this role ends on April 2, 2025 Work You’ll Do US Innovation is focused on the following priority activities… <ul> <li>Working hand-in-hand with clients and client teams to identify new opportunities in emerging market areas, including developing incubation toolkits, assessing markets, identifying business opportunities, shaping client pilots, scoping/managing investments </li> <li>Launching market and client-facing programs that create differentiated experiences and scale innovation for top-tier clients, including new client engagement strategies, methodologies and investments to improve engagement and elevate our innovation brand </li> <li>Researching and developing thought leadership (and associated activation toolkits) on emerging technology applications and innovation best practices that builds Deloitte’s innovation brand, generates market interest and identifies new client opportunities/engagements </li> </ul> As the Senior Manager, Innovation Strategy, you will define investment priorities for our high-potential new businesses in collaboration with cross-functional business leaders and spearheading execution of these investments. You will be responsible for standing up fast moving, high functioning teams bringing together capabilities from across businesses and enabling areas such as design, engineering, marketing, industry, and emerging technology teams. You will be on the vanguard of emerging technology, new business incubation, and proactive new market development. Additional responsibilities include: <ul> <li>Lead multiple emerging business priorities, from defining market opportunities to developing investment hypothesis and leading execution of initiatives spanning ecosystem creation, eminence development, asset &amp; solution design, to in-market activation. </li> <li>Lead the development of new and alternative Deloitte offerings and solutions, including the creation of comprehensive business models, go-to-market strategy, monetization options, ecosystem activation and opportunities to pilot/co-invest with clients </li> <li>Lead market-facing programs and active client engagements that build the Deloitte innovation brand, grow client innovation capabilities, ascertain emerging client needs and/or test the value/feasibility of new Deloitte solutions</li> <li>Identify and drive the development of market-facing thought leadership that showcase Deloitte’s innovation successes and bring thought-provoking perspectives to emerging markets </li> <li>Incorporate leading practices to drive faster development of high-impact market-led hypothesis, solution ideation and prioritization, and stakeholder alignment. </li> <li>Use quantitative and qualitative data for strategy development, execution and ongoing management of initiatives (e.g., market analysis, competitive assessment, investment thesis and define investment KPIs). </li> <li>Facilitate ideation, understanding of client needs / pain points, solution requirements, prototype development, and ongoing roadmap management. </li> <li>Analyze and evaluate vendor technologies to determine opportunities for new relationship development. </li> <li>Co-develop and deliver workshops for internal and external stakeholders, working with cross-business leaders. </li> <li>Maintain and leverage strong knowledge of general business and technology concepts, market dynamics, and emerging technology.</li> <li>Manage cross-business relationships to ensure effective investment execution across a portfolio of investments. </li> </ul> The Team Deloitte’s US Innovation team is focused on building the future – for our business, our clients, and emerging markets. We collaborate with experts across Deloitte functions, alliances, academics, startups, venture capitalists and beyond to create compelling visions for the future and activating new ideas for how to make that future a reality. If you live by a growth mindset and want to work with a collaborative team committed to pushing boundaries, leading thinking, and applying it for impact, this could be the team for you! Qualifications Required: <ul> <li>Bachelor's degree</li> <li>8+ years’ experience in management consulting or innovation including strategy/innovation experience with a premier management consultancy, seasoned client experience, client workshop execution, business case development, innovation investment management</li> <li>Strong background in supporting the development of emerging businesses (market research/analysis, sales/marketing materials, project plans, service architecture frameworks)</li> <li>Experience developing, authoring and presenting thought leadership and other eminence materials (e.g., whitepapers, immersive experiences, solution demonstrations) with clients and the broader market</li> <li>Demonstrated capability in empowering innovation practices (teaming with ecosystems, using new tech tools, developing data-driven insights, developing materials labs/workshops/hackathons)</li> <li>Deep understanding and familiarity with emerging technology (e.g., AI, blockchain, XR, digital twins), including development of practical business applications</li> <li>5+ years’ experience managing/coaching teams</li> <li>Familiarity leveraging GenAI tools in process workflows</li> <li>Limited travel (up to 10% of travel may be necessary for the role).</li> <li>Limited immigration sponsorship may be available</li> </ul> Preferred: <ul> <li>Master’s degree or higher</li> <li>Prior experience operating and serving in prominent leadership positions in markets and industries that are growing and/or evolving rapidly</li> <li>Prior experience designing, developing and launching new businesses and/or startups</li> <li>Prior experience leading in-depth market analysis, due diligence and the development of published market reports and/or PoVs (including, but not limited to, work with venture capital, private equity, other financial services, research institutions, premier management consultancies)</li> </ul> The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $143,300 to $265,600. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. Information for applicants with a need for accommodation: <a href="https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html" target="_blank">https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html</a> EA_ExpHire Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. <a href="https://www2.deloitte.com/us/en/pages/careers/topics/recruiting-tips.html" target="_blank">Check out recruiting tips from Deloitte recruiters.</a> Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. <a href="https://www2.deloitte.com/us/en/pages/careers/articles/life-at-deloitte-benefits-and-rewards.html" target="_blank">Learn more about what working at Deloitte can mean for you.</a> Our people and culture Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. <a href="https://www2.deloitte.com/us/en/pages/about-deloitte/articles/deloitte-inclusion.html" target="_blank">Learn more about our inclusive culture.</a> Our purpose Deloitte’s purpose is to make an impact that matters for our clients, our people, and in our communities. We are creating trust and confidence in a more equitable society. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. We are focusing our collective efforts to advance sustainability, equity, and trust that come to life through our core commitments. <a href="https://www2.deloitte.com/us/en/pages/about-deloitte/articles/purpose-at-deloitte-us.html" target="_blank">Learn more about Deloitte's purpose, commitments, and impact.</a> Professional development From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

Deloitte

Strategy & Technology | US Innovation | Senior Manager | Innovation Strategy

<h3> Position Summary </h3> Technology | PxE HXM | SuccessFactors Functional Engineer Position summary As a SuccessFactors Functional Engineer, you will play an important role in implementing and optimizing SuccessFactors solutions, with a particular focus on the Employee Central module. Your expertise will be pivotal in delivering solutions that delight customers and users, while also driving tangible value for Deloitte's business investments. You will leverage your expertise in SuccessFactors to design, configure, and deploy high-quality, outcome-focused solutions, consistently demonstrating your strong track record. The ideal candidate will be a dependable team player, collaborating with cross-functional teams to ensure the successful implementation and optimization of SuccessFactors solutions. Recruiting for this role ends on March 17, 2025 Work you’ll do <ul> <li> Outcome-Driven Accountability: Embrace and drive a culture of accountability for customer and business outcomes. Develop solutions that solve complex HR problems with valuable outcomes, ensuring high-quality, lean designs and implementations.</li> <li> Technical Leadership and Advocacy: Serve as the technical advocate for SuccessFactors solutions, ensuring module configuration integrity, feasibility, and alignment with business and customer goals. Lead requirement analysis, design, configuration, unit testing, integrations, and support.</li> <li> Engineering Craftsmanship: Maintain accountability for the integrity of the configuration design, implementation, quality, data, and ongoing maintenance and operations. Be hands-on, self-driven, and continuously learn new approaches and frameworks. Create functional/technical specifications, and implement high-quality, supportable, scalable configurations ensuring all quality KPIs are met or exceeded. Demonstrate collaborative skills to work effectively with diverse teams.</li> <li> Customer-Centric Engineering: Develop lean solutions through rapid, inexpensive experimentation to solve customer needs. Engage with customers and product teams before, during, and after delivery to ensure the right solution is delivered at the right time.</li> <li> Incremental and Iterative Delivery: Adopt a mindset that favors action and evidence over extensive planning. Utilize a leaning-forward approach to navigate complexity and uncertainty, delivering lean, supportable, and maintainable solutions.</li> <li> Cross-Functional Collaboration and Integration: Work collaboratively with empowered, cross-functional teams including product management, experience, engineering, and delivery. Integrate diverse perspectives to make well-informed decisions that balance feasibility, viability, usability, and value. Foster a collaborative environment that enhances team synergy and innovation.</li> <li> Advanced Technical Proficiency: Possess deep expertise in modern product engineering practices and principles, including Agile methodologies and DevSecOps to deliver daily product deployments using full automation, if available, documenting changes, tracking versions, performing regular backups, and deploying configuration bundles into production via Instance Sync with all quality checks through SDLC lifecycle. Strive to be a role model, leveraging these techniques to optimize solutioning and product delivery. Demonstrate understanding of the full lifecycle product development, focusing on continuous improvement and learning.</li> <li> Domain Expertise: Quickly acquire domain-specific knowledge relevant to the business or implemented SuccessFactors modules. Translate business/user needs, architectures, and UX/UI designs into functional/technical specifications. Be a valuable, flexible, and dedicated team member, supportive of teammates, and focused on quality and tech debt payoff.</li> <li> Effective Communication and Influence: Exhibit exceptional communication skills, capable of articulating complex technical concepts clearly and compellingly. Inspire and influence teammates and product teams through well-structured arguments and trade-offs supported by evidence. Create coherent narratives that align technical solutions with business objectives.</li> <li> Engagement and Collaborative Co-Creation: Engage and collaborate with product engineering teams at all organizational levels, including customers as needed. Build and maintain constructive relationships, fostering a culture of co-creation and shared momentum towards achieving product goals. Align diverse perspectives and drive consensus to create feasible solutions.</li> </ul> The successful candidate will have and/or be able to: <ul> <li>Strong SAP SuccessFactors platform foundation with the understanding of OOPs, data structures, algorithms, configuration, user permissions, etc. </li> </ul> <ul> <li>Advanced knowledge is required in creating and maintaining foundation and generic objects, workflows, configuring business rules, event reasons, Metadata Framework (MDF), Role-Based Permissions (RBP), leveraging SAP Cloud Platform Integration (CPI) or Boomi/MuleSoft, and data exchange formats (XML/JSON).</li> <li>Experience in AI/ML and GenAI.</li> </ul> <ul> <li>Excellent interpersonal and organizational skills, with the ability to handle diverse situations, complex projects, and changing priorities, behaving with passion, empathy, and care.</li> </ul> The team US Deloitte Technology Product Engineering has modernized software and product delivery, creating a scalable, cost-effective model that focuses on value/outcomes that leverages a progressive and responsive talent structure. As Deloitte’s primary internal development team, Product Engineering delivers innovative digital solutions to businesses, service lines, and internal operations with proven bottom-line results and outcomes. It helps power Deloitte’s success. It is the engine that drives Deloitte, serving many of the world’s largest, most respected companies. We develop and deploy cutting-edge internal and go-to-market solutions that help Deloitte operate effectively and lead in the market. Our reputation is built on a tradition of delivering with excellence. Qualifications Required: <ul> <li>5+ years proven experience with SuccessFactors, specifically in implementing and optimizing the Employee Central module. SAP SuccessFactors Employee Central Certification is required.</li> <li>Limited immigration sponsorship may be available</li> <li>Ability to travel 0-10%, on average, based on the work you do and the clients and industries/sectors you serve</li> </ul> Preferred: <ul> <li> A bachelor’s degree in computer science, software engineering, or a related discipline and/or advanced degree (e.g., MS)</li> <li> Previous experience using methodologies &amp; tools like, XP, Lean, SAFe, DevSecOps, SRE, ADO, GitHub, SonarQube, etc. to deliver high quality products rapidly.</li> <li>Previous experience with JavaScript, Groovy, Python, SQL, and planning and configuring architectural layouts for various BizX suite modules.</li> </ul> Information for applicants with a need for accommodation: <a href="https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html" target="_blank">https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html</a> The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $93,000 - $191,000. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. EA_ExpHire EA_ITS_ExpHire Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. <a href="https://www2.deloitte.com/us/en/pages/careers/topics/recruiting-tips.html" target="_blank">Check out recruiting tips from Deloitte recruiters.</a> Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. <a href="https://www2.deloitte.com/us/en/pages/careers/articles/life-at-deloitte-benefits-and-rewards.html" target="_blank">Learn more about what working at Deloitte can mean for you.</a> Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte’s purpose is to make an impact that matters for our clients, our people, and in our communities. We are creating trust and confidence in a more equitable society. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. We are focusing our collective efforts to advance sustainability, equity, and trust that come to life through our core commitments. <a href="https://www2.deloitte.com/us/en/pages/about-deloitte/articles/purpose-at-deloitte-us.html" target="_blank">Learn more about Deloitte's purpose, commitments, and impact.</a> Professional development From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

Technology | PxE HXM | SuccessFactors Functional Engineer

Security Analyst What you can expect As a Security Analyst, you’ll assist in leading a team in response as you triage information security events and incidents. The role is Wed- Sat, remote, but ideally based in Bangalore. About the TeamThe Global Security team partners with Cyber Security, Legal, PX, Workplace Operations, IT, Corporate Communications and others to build risk management programs that can be leveraged to increase employee’s physical security literacy and maturity. What we’re looking for • Experience as an Information Security analyst role or similar with at least 2 years of experience. • Experience with security monitoring in a Security Operations Center or Cyber Fusion Center environment • Experience must include hands on SIEM experience, including writing complex queries in SPL, KQL, Lucene, etc, plus EDR/NDR, network experience. • Experience with one or more programming languages such as Python, Javascript, Powershell, etc • Experience with critical, logical and analytical thinking, and attention to detail • Experience in written and oral communication skillsWays of Working Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.Benefits As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click <a href="https://careers.zoom.us/benefits" target="_blank">Learn</a><a href="http://careers.zoom.us/benefits" target="_blank"> </a>for more information.About Us Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment. Our Commitment​ We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.If you need assistance navigating the interview process due to a medical disability, please submit an <a href="https://form.asana.com/?k=OIuqpO5Tv9XQTWp1bNYd8w&amp;d=1127274756253361" target="_blank">Accommodations Request Form</a> and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.#LI-Remote

Zoom

Security Analyst

Sr. Business Analyst, Revenue Performance Monitoring &amp; Analytics, Capital One Shopping (Remote-Eligible) This is your opportunity to join Capital One’s fast-growing consumer app: Capital One Shopping. Within Capital One, the Shopping team is working on a new consumer product that seeks to change the way people buy things online. Our mission is to deliver a best-in-class shopping and savings experience for our millions of customers while driving incremental and sustainable sales for our merchant partners. To be successful in the role, you will need to be a well-rounded 'business athlete’ - a creative, analytical, and technically proficient problem solver who understands both the dynamics of the business and the tech landscape. The ideal candidate is resourceful, motivated, and self-sufficient, with demonstrated success in spearheading cross-functional projects that drive the growth and success of a business. Summary: As a Senior Business Analyst at Capital One, you will apply your strategic and analytical skills to major company challenges. You will team with world-class professionals to develop and test strategies that ultimately impact the bottom line. And you will do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation. General Responsibilities: <ul> <li>Analysis: Identify business challenges and opportunities for improvement and solve for them using analysis to make strategic or tactical recommendations</li> <li>Product: Perform modeling/analytics to assist new product and pricing strategies for various lending products</li> <li>Marketing: Support direct-to-consumer marketing efforts for select products, and strategic intent for products distributed through the retail channel. Help build targeted insights to inform the design and development of new customer experiences, as well as breakthrough technology and concepts designed to deliver on new go to market strategies</li> <li>Credit Risk: Support step-change improvements in credit performance by connecting drivers of future consumer credit trends to historical behavior, creating risk models, and testing hypotheses using rigorous monitoring and analysis</li> <li>Execution: Involve problem frame-works, develop hypotheses, test and analysis, solution development, scope operational feasibility, lead implementation efforts and develop a monitoring plan</li> <li>Partnership: Work closely with colleagues across Capital One including: IT, Sales, Operations, Finance and others to drive improvement in quality, volume, service, and profitability</li> <li>Strategic &amp; analytic orientation: A proven track record of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation, given that a large part of the business is based on rigorous analytic marketing &amp; credit risk management</li> <li>Strong business judgment, leadership and integrity: He/she should be a tenacious decision maker, able to bring a healthy, aggressive, yet responsible approach to business</li> <li>Strong communication skills: Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills</li> <li>Clear results orientation: display an intense focus on achieving both short and long term goals. He/she should be able to drive and execute an agenda in an uncertain and fluid environment</li> <li>Successful track record of thriving in a fast paced, entrepreneurial and dynamic environment. Previous consulting experience is a plus</li> </ul> Capital One is open to hiring a Remote Employee for this opportunity.Basic Qualifications:<ul> <li>Bachelor’s Degree in any quantitative field (Business, Math, Economics, Finance, Statistics, Science, Engineering)</li> <li>At least 1 year of experience in analysis</li> </ul>Preferred Qualifications:<ul> <li>Master’s Degree in Business or quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering</li> <li>1+ years of experience in Statistical model building</li> <li>1+ years of experience in market research</li> <li>1+ years of experience in SQL querying</li> <li>2+ years of experience in business analysis</li> <li>1+ years of experience in consulting</li> </ul>Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.McLean, VA: $109,000 - $124,400 for Sr. Business Analyst Remote (Regardless of Location): $99,100 - $113,100 for Sr. Business Analyst Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the <a href="https://www.capitalonecareers.com/benefits" target="_blank">Capital One Careers website</a>. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at <a href="#">RecruitingAccommodation@capitalone.com</a>. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to <a href="#">Careers@capitalone.com</a>Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Capital One

Sr. Business Analyst,  Revenue Performance Monitoring & Analytics, Capital One Shopping (Remote-Eligible)

At 2U, we are all in on purpose. We are motivated by our mission – to eliminate the back row in education – and connected by our shared passion to deliver world-class digital education at scale. As the parent company of edX, the world’s leading online learning platform, 2U powers more than 4,000 online higher education offerings – from free courses to full degrees. Together with more than 230 colleges, universities, and corporate partners, we are helping to unlock human potential. What We’re Looking For: This position requires a highly motivated and multifaceted individual to contribute to and be part of a proactive and client focused advanced technical team with a key responsibility of supporting remote users with varying levels of technical expertise. Individual must have web application support experience on Microsoft &amp; Apple platforms with fine analytic and problem-solving skills to utilize in systems engineering tasks. Role will require individual to think both logically and out of the box to come up with optimum operational implementation to resolve escalated issues. Responsibilities Include, But Are Not Limited To: Key Responsibilities Will Include but are not Limited to: <ul> <li>Handle escalated cases to resolve advanced technical issues with users systems including network issues, proprietary systems, Zoom, audio conferencing platforms, general computer issues and other systems</li> <li>Maintain 90% ACD availability for incoming calls, chats, and emails</li> <li>Perform remote desktop support to assist end users in resolving issues</li> <li>Track and update troubles in ticketing system</li> <li>Strong understanding of troubleshooting and root cause analysis</li> <li>Requires independent thinking/problem solving skills and proven ability to prioritize and execute multiple tasks in a high pressure environment</li> <li>Proactively look to improve and add efficiency to current processes and exercise judgment in the decision-making process in order to provide consistent excellent customer service</li> <li>Assist in the creation of knowledge and trainings for other support tiers and end users</li> <li>Ability to work with other groups to ensure collaboration</li> </ul> <ul> <li>Coordinate updates to existing course content and curriculum</li> </ul> <ul> <li>Assist in administering G-suite and other 2U technologies</li> <li>Perform all other duties as assigned by the departmental management</li> </ul> Things That Should Be In Your Background: <ul> <li> Bachelor's Degree, and/or additional related college courses or professional training is preferred.</li> <li>2 plus years of internal or external technical service experience that supports troubleshooting of software apps</li> <li>Ability to work a flexible shift</li> <li>Ability to work in a highly visible, fast paced environment with minimal supervision and major responsibility</li> <li>Enthusiasm and the ability to thrive in an atmosphere of constant change</li> <li>Excellent time management skills</li> <li>Comprehensive understanding of Microsoft Windows &amp; macOS operating systems and home wireless networking/configuration</li> <li>Strong leadership and teamwork skills</li> <li>Ability to fully articulate complex technical solutions to non-technical people in a clear, concise manner</li> </ul> Strong Candidate would also have: <ul> <li>Prior knowledge of online learning technology</li> <li>Prior experience in education</li> <li>Experience in SaaS support</li> <li>Experience with mobile device/application support (iOS and Android)</li> <li>Experience with SalesForce</li> <li>Experience with JIRA</li> <li>Experience with Confluence</li> <li>Experience with remote access tools</li> </ul> Hours are 3:30pm-12 am EDT Monday- Friday with 1 on call Saturday per month Benefits &amp; Culture Our global employee base is a diverse collection of innovators, dreamers, and doers working together to transform lives through higher education. We believe that every employee can advance our shared purpose, and that life at 2U should be fun and meaningful. If you’re excited by the opportunity to provide over 40 million learners and counting with access to world-class online higher education, then join us – and do work that makes a difference. #NoBackRow We offer comprehensive benefits (unique per country) and excellent work/life balance. Full-time, U.S. benefits include: <ul> <li>Medical, dental, and vision coverage</li> <li>Life insurance, disability, and 401(k) employer match</li> <li>Free snacks and drinks in-office</li> <li>Generous paid holidays and leave policies, including unlimited PTO</li> <li>Additional time off benefits include: volunteer days, parental leave, and a company-wide winter break</li> </ul> The anticipated base salary range for this role is ($50,00-$58,000), with potential bonus eligibility. Salary offers are made based on the candidate’s qualifications, experience, skills, and education as they directly relate to the requirements of the position, budget for the position and cost of labor in the market in which the candidate will be hired. 2U Diversity and Inclusion Statement At 2U, we are committed to building and sustaining a culture of belonging, respect, and inclusion. We are proud of the steps we’ve taken to bring together an employee base that embodies diverse walks of life, ideas, genders, ages, races, cultures, sexual orientations, abilities and other unique qualities. We strive to offer a workplace where every employee feels empowered by what makes us different, as well as by how we are alike. 2U is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodations, please reach out to us at: <a href="#">recruitingaccommodations@2u.com</a>. About 2U LLC For more than a decade, 2U, Inc. has been the digital transformation partner of choice to great non-profit colleges and universities delivering high-quality online education at scale. As the parent company of edX, a leading global online learning platform, 2U provides over 45 million learners with access to world-class education in partnership with more than 230 colleges, universities, and corporations. Our people and technology are powering more than 4,000 digital education offerings — from free courses to full degrees — and helping unlock human potential. To learn more: visit 2U.com. About edX edX is the education movement for restless learners and a leading global online learning platform from 2U, LLC. Together with the majority of the world’s top-ranked universities and industry-leading companies, we bring our community of over 45 million learners world-class education to support them at every stage of their lives and careers, from free courses to full degrees. And we're not stopping there — we're relentlessly pursuing our vision of a world where every learner can access education to unlock their potential, without the barriers of cost or location. Learn more at edX.org. Learn more at <a href="https://2u.com/careers/" target="_blank">https://2u.com/careers/</a> #NoBackRow The above statements are intended to describe the general nature and level of work performed by individuals assigned to this position, and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. 2U is an equal opportunity employer that does not discriminate against applicants or employees and ensures equal employment opportunity for all persons regardless of their race, creed, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, marital status, disability, citizenship, military or veterans’ status, or any other classifications protected by applicable federal, state or local laws. 2U’s equal opportunity policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, training, promotion, job benefits and pay.

2U Inc.

Technical Escalations Specialist I

<h2>DESCRIPTION</h2> This position can be located within commutable distance of Austin,TX; Denver,CO; Herndon,VA; Nashville,TN; Washington, DC; or Raleigh,NC. Do you like helping the U.S. Army implement innovative cloud computing solutions and solve technical problems? Would you like to do this using the latest cloud computing technologies? Do you have a knack for helping these groups understand application architectures and integration approaches, and the consultative skills to launch a project on a trajectory to success? Must be willing to travel within the US and Overseas 50%. Come join our team as a Solutions Architect and help us accelerate our growing U.S. Department of Defense business as part of the World Wide Public Sector practice. This is an excellent opportunity to join Amazon’s truly innovative technical teams, while also developing your skills and furthering your career within one of the most innovative and progressive technology companies anywhere. In this role, you will have the opportunity to help shape and deliver on a strategy to build broad use of Amazon's utility computing web services (e.g., Amazon DynamoDB, Amazon S3, Amazon EC2, and Amazon CloudFront) directly with customers and our ecosystem of system integrators and solution providers. Your broad responsibilities will include: owning the technical engagement and ultimate success around specific implementation projects; defining implementation architectures, responding to RFPs, developing a deep expertise in the AWS technologies as well as broad know-how around how applications and services are constructed using the AWS platform; and being a subject matter expert on security as it relates to customer applications and services. You will provide thoughtful technical design and offer sensitivity to our customer needs in the Defense markets for cloud computing working with a truly innovative sales and business development team. You will lead efforts to capture and share best-practice knowledge amongst the AWS solution architect community. You will have the opportunity to learn from, collaborate with, and educate some of the brightest technical minds in the industry today across the breadth of enterprise architecture. *You should apply to this role if you are passionate about: * Creating, building, educating, training and designing cloud computing architectures for our Defense Department customers. * Our company credo: “Work hard. Have fun. Make history.” It’s critical to love what you do and take pride in your value proposition to our customers. * Deep-dive technical discussions around design and the curiosity to keep your technical skills current while maintaining a pulse on industry trends **Experience in the following key areas are helpful:** * Executive Speaking and Presentation Skills – White board, small and large group presentations * Technical – Web Services development/deployment experience, cloud computing * Operational – Web site/services operations, management, and security * Economic and business – RFP/Acquisition support; Technical architecture; understanding market trends; cost benefit analysis * Advisory/Consulting experience with Defense Department customers This position requires that the candidate selected be a US Citizen and obtain and maintain an active TS/SCI security clearance. A day in the life This team works with Army customers at various locations throughout the US. We listen to customer requirements, analyze and determine potential solutions, then assist Army customers to achieve their cloud goals. About the team About AWS AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. Mentorship &amp; Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. <h2>BASIC QUALIFICATIONS</h2> - 2+ years of design, implementation, or consulting in applications and infrastructures experience - 4+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data &amp; analytics) experience - 10+ years of IT development or implementation/consulting in the software or Internet industries experience <h2>PREFERRED QUALIFICATIONS</h2> - Experience working within software development or Internet-related industries - Experience migrating or transforming legacy customer solutions to the cloud - Experience working with AWS technologies from a dev/ops perspective Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit <a href="https://amazon.jobs/content/en/how-we-hire/accommodations" target="_blank">https://amazon.jobs/content/en/how-we-hire/accommodations</a> for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $118,200/year in our lowest geographic market up to $204,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit <a href="https://www.aboutamazon.com/workplace/employee-benefits" target="_blank">https://www.aboutamazon.com/workplace/employee-benefits</a>. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Amazon

Solutions Architect - WWPS DOD, US Army

Senior Director, Technical Program Management (Remote)Ever since our first credit card customer in 1994, Capital One has recognized that technology and data can enable even large companies to be innovative and personalized. As one of the first large enterprises to go all-in on the public cloud, Capital One needed to build cloud and data management tools that didn’t exist in the marketplace to enable us to operate at scale in the cloud. As we roll out AI/ML capabilities across the company, we continue to build innovative capabilities that enable data privacy and utility at scale. We are seeking top tier Technical Program Management (TPM) talent to join our pioneering team and propel us towards our destination. You will be joining a team of innovative product, tech, and design leaders that tirelessly seek to question the status quo. As a Capital One Senior Director, Technical Program Management, you’ll have the opportunity to be on the forefront of delivering cutting edge data management tools and capabilities to enable cutting edge AI/ML use cases. In addition to the technical program, you will also work to pave the way for an expanding TPM discipline within the team, by leveraging your industry knowledge and experience to teach the organization what a great TPM can achieve.Our TPM Sr. Directors have:<ul> <li>Strong technical backgrounds (ideally building highly scalable platforms, products, or services) with the ability to proactively identify and mitigate technical risks throughout delivery life-cycle</li> <li>Experience building and leading a world-class team of technical program managers with a mission to power real-time, intelligent experiences for our customers and associates</li> <li>Lead technology focused discussions with senior leadership by providing valuable insights and recommendations that guide technology-based decisions</li> <li>Exceptional communication and collaboration skills</li> <li>Excellent problem solving and influencing skills</li> <li>A quantitative approach to problem solving and a collaborative implementer to holistic solutions; a systems thinker </li> <li>Experienced TPM leader to grow and develop a team of TPMs, while also building the foundations for the TPM practice</li> <li>Ability to simplify the technically complex and drive well-educated decisions across product, engineering, design, and data science representatives</li> <li>Deep focus on execution, follow-through, accountability, and results</li> <li>Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done.</li> <li>Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partners</li> </ul>Basic Qualifications<ul> <li>At least 9 years of experience in technical program management</li> <li>Bachelor's degree</li> </ul>Preferred Qualifications<ul> <li>9+ years of experience designing and building data-intensive solutions using distributed computing.</li> <li>5+ years of experience in building distributed systems &amp; highly available services using cloud computing services / architecture - preferably using AWS</li> <li>5+ years of building &amp; leading experienced TPM team</li> <li>5+ years experience building highly scalable mobile products &amp; platforms</li> <li>5+ years of experience with Agile delivery</li> <li>5+ years years experience delivering large and complex programs - where you own the business or technical vision, collaborate with large cross-functional teams, secure commitments on deliverables and unblock teams to land business impact</li> <li>Experience in building systems &amp; solutions within a highly regulated environment</li> <li>Bachelor's degree in a related technical field (Computer Science, Software Engineering) </li> <li>MBA or Master’s Degree in a related technical field (Computer Science, Software Engineering) or equivalent experience</li> </ul>At this time, Capital One will not sponsor a new applicant for employment authorization for this position.The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.Remote (Regardless of Location): $240,300 - $274,300 for Sr. Director, Technical Program Management Richmond, VA: $240,300 - $274,300 for Sr. Director, Technical Program Management Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the <a href="https://www.capitalonecareers.com/benefits" target="_blank">Capital One Careers website</a>. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at <a href="#">RecruitingAccommodation@capitalone.com</a>. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to <a href="#">Careers@capitalone.com</a>Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Senior Director, Technical Program Management (Remote)

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.Position SummaryApplies in-depth knowledge in allocating and optimizing resources to contribute to strategic decision-making. Ensures effective resource utilization by analyzing data, developing capacity plans, optimizing scheduling processes, and collaborating with stakeholders. Takes a lead in driving process improvements, providing insights, and mentoring junior team members.What you will do<ul> <li>Analyzes and interprets data related to workforce management and staffing requirements to ensure consistent operations that support optimal resource allocation and utilization.</li> <li>Forecasts staffing needs based on historical data and trends, providing detailed analysis to senior management to support day-to-day operations and ensure optimal operational performances.</li> <li>Leverages statistical models and workforce management software to generate accurate demand forecasts that help ensure adequate staffing levels for multiple work areas.</li> <li>Creates and maintains staff schedules based on the forecasted workforce requirements, taking into account factors such as employee availability, shift preferences, and labor regulatory requirements.</li> <li>Oversees the implementation of labor standards to ensure organizational compliance with industry-related laws and regulatory requirements.</li> <li>Provides strategic guidance to senior leadership and collaborates with cross-functional teams to ensure that all workforce management initiatives align with organizational objectives.</li> <li>Implements workforce efficiency initiatives, process improvements, and automation technology to streamline workforce management processes, enhance scheduling accuracy, and improve overall efficiency.</li> <li>Collaborates with department managers, human resources (HR), and employees to gather input, address concerns, and facilitate effective communication regarding staffing and scheduling.</li> <li>Communicates effectively with senior leadership, stakeholders, and individual contributors to ensure the organization's workforce is efficient, productive, and well-managed.</li> </ul>Required Qualifications<ul> <li>1-2 years of experience in a workforce role, including working with forecasting.</li> <li>Must be able to work between Monday-Friday from 11am-8pm EST.</li> </ul>Preferred Qualifications<ul> <li>1-2 years of experience in a call center setting in a supervisory role.</li> <li>Problem-solving and decision-making skills.</li> <li>Strong analytical skills.</li> <li>Strong communication and interdepartmental collaboration skills.</li> </ul>EducationHigh school diploma or GED.Anticipated Weekly Hours40Time TypeFull timePay RangeThe typical pay range for this role is:$43,888.00 - $102,081.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.Great benefits for great peopleWe take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:<ul> <li>Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.</li> <li>No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.</li> <li>Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.</li> </ul>For more information, visit <a href="https://jobs.cvshealth.com/us/en/benefits" target="_blank">https://jobs.cvshealth.com/us/en/benefits</a>We anticipate the application window for this opening will close on: 03/31/2025Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

35 IT Jobs in Arlington, VA, USA