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Job Posting End Date06-23-2025Please note the job posting will close on the day before the posting end date. <h3>Job Summary</h3> Responsible to the assigned supervisor for performing advance engineering work activities and projects requiring the application of engineering knowledge in a safe, effective, efficient and economic accomplishment of assigned objectives. American Electric Power is one of the largest electric utilities in the United States, delivering safe, reliable power to nearly 5.6 million regulated customers in 11 states. Position will be full-time in office (Tulsa) <h3>Job Description</h3> What You'll Do: Technical Expertise: Exhibits advanced level proficiency plus advanced knowledge of a specialized technical area that enables the engineer to serve as a resource for the company in an area such as advanced Transmission Line Design, high voltage transmission Line experience and complex project execution ability. Leadership &amp; Guidance: Influences the direction of thinking throughout the organizational unit as a recognized authority in an area of expertise. Leads, facilitates and coordinates work activities of others within work group, team, department, corporate entity, or those external to the company and assumes the role of project or function manager for assigned tasks. Planning &amp; Organization Ability: Develops, recommends, and implements plans that include all scheduling, resource, and cost information and control required to address complex engineering problems that require the input and efforts of a wide array of entities both internal and external to the company. Problem Solving &amp; Initiative: Identifies, clarifies, resolves, and initiates solutions to complex problems that require multi-functional, or organizational, interfacing and/or multi-disciplined analytical techniques. Develops opportunities and new ideas and approaches that have system-wide impact. Communication: Leads in the preparation and presentation of complex technical subjects, clearly, concisely, and persuasively, bringing in ancillary issues before senior management, professional organizations, regulatory bodies, etc. Projects credibility and competence on technical issues and has highly developed presentation skills. Interpersonal Skills: Builds teams and networks that extend through AEP, and other companies, professional organizations, regulatory agencies, and academia. Networks throughout AEP, other companies, professional organizations, and regulatory agencies. Decision Making: Possesses the experience and knowledge to make some technical decisions based on calculated risks without management review. Makes decisions affecting long range plans and goals based on analysis of highly uncertain input and outcomes. Visualizes long-term results. Makes decisions where differences of opinion are likely to exist. Makes decisions that have an impact across organizational boundaries. Business Awareness &amp; Characteristics: Demonstrates vision in identifying business opportunities for the organizational unit. Understands how strategies and decisions impact the relationship with our customers and suppliers. What We're Looking For: <ul> <li>Has typically acquired 8 or more years of related engineering experience along with a Bachelor's degree in engineering in a program accredited by ABET*; or 6 years of related engineering experience along with a Master's or PhD in engineering from a program accredited by ABET*. </li> <li>Registration as a Professional Engineer (PE) in any U.S. state or Puerto Rico** is preferred for this position unless approval to waive this requirement is given by the organization's EVP.*ABET - Engineering Accreditation Commission of the Accreditation Board for Engineering and Technology.</li> </ul> Salary Range: $120,000 - $145,000 Acceptable alternative is: <ul> <li>a Bachelor's degree in engineering (non-ABET) plus a Master's degree or PhD in engineering from a university with an ABET accredited Bachelor's program. ** Confirmation is preferred to ensure the PE obtained in Puerto Rico aligns with NCEES standards**</li> <li>VP or above may waive the requirement for a degree from a university with an Non ABET accredited program</li> </ul> At AEP, we’re more than just an energy company — we’re a team of dedicated professionals committed to delivering safe, reliable, and innovative energy solutions. Guided by our mission to put the customer first, we strive to exceed expectations by listening, responding, and continuously improving the way we serve our communities. If you're passionate about making a meaningful impact and being part of a forward-thinking organization, this is the company for you! #AEPcareers Compensation Data Compensation Grade: SP20-009 Compensation Range: $112,869.00-146,730.50 USD The Physical Demand Level for this job is: S – Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently. (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met. It is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all respects of the employer-employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran or military status, disability, genetic information, or any other basis prohibited by applicable law. When required by law, we might record certain information or applicants for employment may be invited to voluntarily disclose protected characteristics.

Public Service Company

Transmission Line Engineer Principal

<h3>At TDW we put people first - that means working everyday to ensure the pipelines that run through our communities are operating safely and reliably. What sets us apart is our expertise, experience and commitment.</h3>Each day we dedicate ourselves to treating each other, our customers and our community with care and respect.OverviewResponsible for ensuring that material handling, warehousing, packaging, loading, and unloading of materials are done according to the defined schedule, the internal procedures, and the customer's requirements.Key ResponsibilitiesPrimary duties may include, but are not limited to:<ul> <li>Ensure that all material received from suppliers is accurately entered into the system, following the order and transport receipt, while maintaining high levels of accuracy in day-to-day operations.</li> <li>Organize the warehousing of products, inventories, and supplies to facilitate the safe storage of inventory, timely shipments, and maximum utilization of space, ensuring the accuracy of inventory and that all stock movements are recorded in the system.</li> <li>Responsible for packaging for expedites (boxes, boards, carton boards, etc.) as well as supervising subcontracting of packaging and ensuring all packaging is done according to the customer's requirements.</li> <li>Prepare inventory reports and track Key Performance Indicators (KPI) to show the current state and create plans for improvement opportunities.</li> <li>Works cross-functionally to identify root causes of inventory discrepancies and implements process improvements in collaboration with warehouse, receiving, inventory supervisor, and operational leadership.</li> <li>Works closely with scheduling, production, purchasing, quality control, and traffic departments. Directly supervises a team of several warehousemen, coordinators, leads, and the receiving department personnel.</li> <li>Sets personal objectives, provides fair and constructive feedback, accurately assesses employee performance, training needs, areas for improvement, and the possibility of future growth within the organization, and ensures training and development needs are addressed.</li> <li>Hires, trains, coaches, counsels, and evaluates the performance of direct reports.</li> <li>Reviews and approves hours worked</li> <li>Ensures that inventory is labeled correctly and placed in the correct bin locations</li> <li>Ensures forklift safety inspections are completed</li> <li>Develops and implements shipping and receiving work schedules and assignments to assure effective and efficient operations to meet goals</li> <li>Conducts the daily pre-shift meetings covering previous shifts' productivity, operational issues, forecasting workload, and any other pertinent company information</li> </ul>Experience<ul> <li>Logistics experience in shipping/receiving /scheduling</li> <li>Manufacturing material handling</li> <li>Leadership through leading a team</li> <li>Lean manufacturing and continuous improvement (6S, Kaizen, etc.)</li> <li>Safety first mentality</li> </ul>Knowledge, Skills, and Abilities<ul> <li>Working knowledge of Microsoft Office applications</li> <li>Willing to help when needed</li> <li>Forklift Certification</li> <li>Demonstrates strong leadership abilities</li> <li> Communicates effectively in written and spoken form</li> <li> Possesses excellent interpersonal relationship skills</li> <li> Presents a strong, confident, and decisive personality</li> <li> Demonstrates strong multitasking capabilities and excellent organizational skills</li> <li> Works effectively in a team environment</li> <li> Works effectively in a fast-paced, high-pressure environment</li> </ul>

T.D. Williamson

Supervisor, Warehouse

Cherokee Nation Businesses

Subcontracts Supervisor

The Crosby Group

Product Development Engineer

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ONE Gas

Supervisor, Accounting - Accounts Payable (Hybrid)

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to<a href="https://customers.twilio.com/" target="_blank"> hundreds of thousands of businesses </a>and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to <a href="https://www.twilio.com/en-us/blog/open-work" target="_blank">remote-first work</a>, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. <h3>See yourself at Twilio</h3> Join us as our next Senior Solutions Engineer - LATAM on Twilio’s Digital Sales Communications team! <h3>About the job</h3> This position is needed to enable our customers to build the future of communications. The Senior Solutions Engineer is a critical part of the sales team focused on our Digital Sales segment. Twilio’s Senior Solutions Engineers are responsible for delivering the Technical Win and best Product Fit to our customers.They lead the technical pre-sales relationship, drive technical discovery, propose technical architectures, demonstrate the product, anticipate concerns and offer creative solutions. They build customer trust in Twilio’s solutions. Senior Solutions Engineers should be comfortable engaging with mid-level managers or sketching out an API flow on a whiteboard with customer software engineers. As a Senior Solutions Engineer you will be able to fully and independently run low to mid-complexity opportunities. You will have exposure to all aspects of a deal and will work towards comprehensive knowledge of both our technology and elements of the deal cycle. Additionally, you will take the initiative in identifying and resolving issues that can improve the overall efficiency and effectiveness of the team. In doing so, you may lead the design and execution of small to medium technical projects with limited oversight. <h4>Responsibilities</h4> In this role, you’ll: <ul> <li>Partner with Account Executives to execute pre-sales activities including opportunity qualification, demonstrations, Proof-of-Concept, RFP, design documentation, technical presentations and enablement sessions.</li> <li>Help customers achieve success by leading the technical and product sale, recommending best-practice solutions, and guiding them on how to use Twilio’s APIs.</li> <li>Establish yourself as a trusted advisor to our customers, by taking the lead on understanding customer technical pains through discovery in order to design, demonstrate, and present innovative solutions that solve business challenges.</li> <li>Build and present highly interactive, complex and engaging customer product demonstrations to help showcase the capabilities of Twilio’s Communications Products, while effectively forming strong customer relationships with both technical and nontechnical stakeholders</li> <li>Be Hands-on, high-energy, passionate, and a creative problem solver, equipped with the knowledge of how to get things done and ability to lead others to success.</li> <li>Take the initiative to identify and solve problems - both for the customer and within the organization as we grow</li> <li>Contribute to the broader Twilio Solutions Engineering community through knowledge sharing, constructing demonstration materials, and creating reusable presentations</li> </ul> <h3>Qualifications </h3> Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! <h4>Required:</h4> <ul> <li>5+ years pre-sales experience selling complex, technical products or 6+ years of professional experience supporting technical products coupled with customer facing experience, particularly in delivery or consulting</li> <li>Excellent communicator and presenter able to gain audience confidence</li> <li>An engaging storyteller - you can gain audience confidence and communicate complex topics to multiple levels of audience.</li> <li>Ability to build a deep understanding of a customer’s communications needs and guide them to a technical solution</li> <li>Previous software development experience or working knowledge in one or more of the following areas:</li> <ul> <li>Backend (Java, C#, Node.js, Python, PHP)</li> <li>Web development (JavaScript, HTML/CSS, frontend frameworks - React, Vue.js, Angular)</li> <li>Experience building with REST APIs</li> </ul> <li>Bachelor’s and/or Master’s degree in a technical discipline (Engineering, Mathematics, Computer Science) or equivalent practical experience</li> <li> Fluent in Portuguese, English and Spanish (Desired).</li> <li>Based in EST</li> </ul> Desired: <ul> <li>Familiarity with cloud platforms (Amazon Web Services, Google Cloud, Microsoft Azure) and cloud application architecture.</li> <li>Previous experience in Telecom, SIP, Contact Center, or Security is a plus.</li> <li>Experience with sales methodologies.</li> </ul> Location This role will be remote and based in the East Coast, USA. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 10% travel is anticipated to help you connect in-person in a meaningful way. <h3>What We Offer</h3> There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation *Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows: <ul> <li>Based in Colorado, Hawaii, Minnesota or Vermont : $112,000.00 - $140,000.00.</li> <li>Based in Washington D.C., Illinois, Maryland, Massachusetts or California (outside of the San Francisco Bay Area): $118,300.00 - $147,800.00.</li> <li>Based in New York, New Jersey, Washington State, or the San Francisco Bay area, California: $124,500.00 - $155,600.00.</li> <li>This role may be eligible to participate in Twilio’s equity plan. All roles are eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.</li> <li>This role is eligible to earn commissions. </li> </ul> The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Applications for this role are intended to be accepted until July 30, 2025 but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call <a href="https://www.twilio.com/company/values" target="_blank">Twilio Magic</a>. Additionally, we empower employees to build <a href="https://twilio.org/support-and-resources/impact-fund" target="_blank">positive change in their communities</a> by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, <a href="https://www.twilio.com/company/jobs#open-positions" target="_blank">please consider other open positions</a>. Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Twilio

Senior Solutions Engineer- East Coast (Portuguese Fluent)

<h2 id="who-we-are">Who we are</h2> <h3 id="about-stripe">About Stripe</h3> Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. <h3 id="about-the-team">About the team</h3> We are a global team of employment lawyers who support our People team and other business stakeholders to proactively manage potential employment-related risks. <h2 id="what-youll-do">What you’ll do</h2> <ul> <li>Partner with our People team to provide day-to-day advice on a range of employment issues including recruiting, hiring, performance management, compensation and benefits, leaves of absence, internal investigations, working time, employee data privacy, and HR best practices; </li> <li>Proactively review employment policies to ensure legal compliance and consistency with best practices; </li> <li>Collaborate with cross-functional teams to support and maintain employment compliance; </li> <li>Support cross-functional stakeholders on a range of strategic global projects. </li> </ul> <h2 id="who-you-are">Who you are</h2> We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. <h3 id="requirements">Requirements</h3> <ul> <li>10+ years of employment law experience at a leading law firm and/or in-house legal department, with demonstrated employment counseling experience (in-house experience is preferred, but not required); </li> <li>A proven ability to exercise sound judgment in balancing legal risks and business needs; </li> <li>Excellent communication skills, both verbal and written; </li> <li>Strong organization and project management skills with the ability to work well on both long and short-term projects. </li> <li>An exceptional work ethic with a proven ability to deliver results; </li> <li>A team player who is willing to pitch in where needed in a fast-paced, growing company; </li> <li>decisive, with excellent judgment, and capable of making smart decisions in the face of ambiguity and imperfect information; </li> <li>Adept at working with multiple stakeholders while maintaining strict discretion, confidentiality, and professionalism; and </li> <li>Passionate about Stripe's mission of helping businesses grow and thrive. </li> </ul> Location - Applicants in the US and Canada will be considered. This role is available either in an office or a remote location (typically, 35+ miles or 56+ km from a Stripe office). Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams. A remote location, in most cases, is defined as being 35 miles (56 kilometers) or more from one of our offices. While you would be welcome to come into the office for team/business meetings, on-sites, meet-ups, and events, our expectation is you would regularly work from home rather than a Stripe office. Stripe does not cover the cost of relocating to a remote location. We encourage you to apply for roles that match the location where you currently or plan to live. The annual US base salary range for this role is $209,400 - $314,200. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process. Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends. Office locations Chicago Remote locations Remote in United States Team Legal Job type Full time <a href="#"> Apply for this role </a>

Stripe

Employment Counsel

Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.Affirm is looking for an experienced and driven Director of Platform Sales to lead a team of Account Executives focused on signing and scaling platform partnerships—particularly those serving small and mid-sized businesses (SMBs). These platforms include ISVs, SaaS providers, and startups offering solutions to industry-specific merchants. Your mission will be to establish Affirm as a key driver of revenue growth and customer retention for these platforms and their merchant ecosystems. In this role, you’ll be responsible for building and executing a high-velocity sales motion, with a strong focus on hunting and closing new business. You’ll coach, mentor, and lead a team of five AEs, empowering them to land complex platform deals, and you'll collaborate closely with Product, Marketing, and Partner Success to ensure long-term success and impact. <h4>What You’ll Do</h4> <ul> <li> Lead, mentor, and scale a team of high-performing Account Executives focused on platform sales. </li> <li> Drive a proactive, hunter-focused sales culture aimed at landing net-new platform deals. </li> <li> Build and execute strategic sales plans targeting platforms that serve SMB merchants. </li> <li> Develop positioning and messaging that resonates with platform stakeholders—emphasizing how Affirm drives revenue and retention for their businesses and underlying merchants. </li> <li> Collaborate cross-functionally with Marketing, Product, Legal, and Partner Success to streamline deal execution and accelerate onboarding. </li> <li> Provide hands-on support in closing high-impact opportunities and navigating complex platform environments. </li> <li> Forecast and report on pipeline health, team performance, and revenue impact. </li> <li> Represent the voice of the platform ecosystem internally to influence strategy, product development, and roadmap alignment. </li> </ul> What We’re Looking For <ul> <li> 10+ years of experience in sales, with at least 5 years in a leadership role managing quota-carrying sales teams. </li> <li> Proven track record of consistently exceeding revenue goals in high-growth environments. </li> <li> Deep expertise in hunting and closing new business within complex or multi-stakeholder organizations, particularly platforms such as ISVs, software providers, or vertical-specific SaaS companies. </li> <li> Strong understanding of the SMB market and the needs of platform-based ecosystems. </li> <li> Excellent coaching, team-building, and performance management skills. </li> <li> Strategic thinker with a hands-on approach—comfortable diving into deals while building scalable sales processes. </li> <li> Excellent communication, negotiation, and relationship-building skills. </li> </ul> <ul> <li> Experience in fintech, payments, or commerce-enablement platforms. </li> <li> Background in two-sided marketplaces or embedded finance products. </li> <li> Familiarity with Affirm's business model, product suite, or similar BNPL solutions. </li> </ul> Pay Grade - L Equity Grade - 12 Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, which includes the annual base pay and the sales incentive target. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.) USA On Target Earnings (CA, WA, NY, NJ, CT) per year: $320,000 - $420,000 USA On Target Earnings (all other U.S. states) per year: $284,000 - $384,000 Please note that visa sponsorship is not available for this position. #LI-Remote Affirm is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment. Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office. A limited number of roles remain office-based due to the nature of their job responsibilities. We’re extremely proud to offer competitive benefits that are anchored to our core value of people come first. Some key highlights of our benefits package include: <ul> <li>Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents </li> <li>Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses</li> <li>Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge</li> <li>ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount</li> </ul> We believe It’s On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process. [For U.S. positions that could be performed in Los Angeles or San Francisco] Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, Affirm will consider for employment qualified applicants with arrest and conviction records. By clicking "Submit Application," you acknowledge that you have read Affirm's <a href="https://www.affirm.com/global-candidate-privacy-notice" target="_blank">Global Candidate Privacy Notice</a> and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as described therein.

Affirm

Director, Platform Sales

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.Position SummaryResponsible for intake, investigation and resolution of appeals, complaints and grievances scenarios for all products, which may contain multiple issues and, may require coordination of responses from multiple business units. Ensure timely, customer focused response to appeals, complaints and grievance. Identify trends and emerging issues and report and recommend solutions.-Research incoming electronic appeals, complaints and grievance to identify if appropriate for unit based upon published business responsibilities. Identify correct resource and reroute inappropriate work items that do not meet appeals, complaints and grievance criteria. -Research Standard Plan Design or Certification of Coverage relevant to the member to determine accuracy/appropriateness of benefit/administrative denial. -Research claim processing logic to verify accuracy of claim payment, member eligibility data, billing/payment status, prior to initiation of appeal process. -Identify and research all components within member or provider/practitioner appeals, complaints and grievance for all products and services. -Triage incomplete components of appeals, complaints and grievance to appropriate subject matter expert within another business unit(s) for resolution response content to be included in final resolution response. -Responsible for coordination of all components of appeals, complaints and grievance including final communication to member/provider for final resolution and closure. -Serve as a technical resource to colleagues regarding appeals, complaints and grievance issues, and similar situations requiring a higher level of expertise. -Identifies trends and emerging issues and reports on and gives input on potential solutions.-Ability to meet demands of a high paced environment with tight turnaround times. -Ability to make appropriate decisions based upon Aetna's current policies/guidelines. -Collaborative working relationships. -Thorough knowledge of member and/or provider appeals, complaints and grievance policies. -Strong analytical skills focusing on accuracy and attention to detail. -Knowledge of clinical terminology, regulatory and accreditation requirements. -Excellent verbal and written communication skills. -Computer literacy in order to navigate through internal/external computer systems, including Excel and Microsoft Word. Required Qualifications-Experience in reading or researching benefit language. -1-2 years experience that includes but is not limited too claim platforms, products, and benefits; patient management; product or contract drafting; compliance and regulatory analysis; special investigations; provider relations; customer service or audit experience. Preferred Qualifications -Experience in research and analysis of claim processing a plus. Education-Some college preferred. -High School or GED equivalent.Anticipated Weekly Hours40Time TypeFull timePay RangeThe typical pay range for this role is:$17.00 - $25.65This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.Great benefits for great peopleWe take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:<ul> <li>Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.</li> <li>No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.</li> <li>Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.</li> </ul>For more information, visit <a href="https://jobs.cvshealth.com/us/en/benefits" target="_blank">https://jobs.cvshealth.com/us/en/benefits</a>We anticipate the application window for this opening will close on: 06/30/2025Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

CVSHealth

Appeal and Grievance Coordinator - Prefer Candidate live in IL

Blackbaud unleashes the potential of the people and organizations who change the world, and we’re growing our team. As the leading software exclusively dedicated to powering social and corporate impact , expand what is possible across the nonprofit and education sectors, at companies committed to social responsibility, and for individual change makers.The Senior Business Systems Analyst role supports the Leadership Team of Application Services and will focus on supporting the Customer Success organization by providing systems and processes to ensure successful onboarding, adoption, operational effectiveness, support and retention of Blackbaud customers throughout the customer journey. Examples include data integrations, product usage, customer relationship management, health monitoring and helping identify expansion opportunities for the Blackbaud products. The analyst will work with a team of resources in collection of current policy and procedures, business requirements, discovery of operational efficiency improvements, workflow design, documentation, education, and adherence monitoring work efforts. The analyst will also seek to ensure optimal usage of the existing tools which support the customer operation organization including, Certinia (formally FinancialForce), Coveo, Docebo LMS, and Salesforce ecosystems.What you'll do::<ul> <li>Partner with cross functional departments to uncover business needs and understand how to best leverage our core customer-lifecycle management systems such as Gainsight, Salesforce, Workday, etc.</li> <li>Support business strategy development for the services teams and manage mapping, documenting, and implementing customer success processes </li> <li>Prepares preliminary project documentation pertinent to the business objectives, summarizing the goals of the business process change and expected business benefit, which are then used as inputs to functional design </li> <li>Analyze different technology solutions/approaches, which may include reviews of different market solutions and/or internal solutions; recommend best practice driven approach</li> <li>Develop and prioritize user stories to drive system requirements, aligned with and enabling business process change; able to engage with application team in discussion to ensure technical design meets functional objectives in Azure Dev Ops (ADO)</li> <li>Participates in sprint planning, design reviews and sprint reviews to ensure that business processes are properly supported; responsible for updated proposed workflows </li> <li>Performs Data review / audits, identify specific performance improvement opportunities (system performance, functional performance, user performance, etc.) </li> <li>Facilitate successful testing and launch activities including UAT, Regression testing and internal/external readiness and change management</li> </ul>What you'll bring: <ul> <li>5+ years professional experience in Business Analysis, preferably in a role focused on Customer Success and Enablement utilizing Salesforce-related technologies and solution design </li> <li>Strong understanding and experience with Salesforce and Customer Success technology; Coveo Enterprise Search, Docebo LMS and Gainsight experience preferred </li> <li>Strong understanding or experience with process definition methodologies </li> <li>Familiarity with application tracking analytics and processes (MixPanel, Heap)</li> <li>Knowledge of Azure Dev Ops (ADO) and SAFe, Agile, or Scrum Methodologies.</li> <li>Highly proficient with Microsoft Visio and/or other modeling tools</li> <li>Knowledge of data analysis to support proposed process definition, monitor adherence, and communicate performance results </li> <li>Ability to deliver work which meets minimum standards of quality, security, and operability.</li> </ul>Stay up to date on everything Blackbaud, follow us on <a href="http://bit.ly/FollowUsLI" target="_blank">Linkedin</a>, <a href="http://bit.ly/2xn65ez" target="_blank">Twitter</a>, <a href="https://www.instagram.com/blackbaud/" target="_blank">Instagram</a>, <a href="http://bit.ly/2yNWNJH" target="_blank">Facebook</a> and <a href="https://bit.ly/BLKBYouTube" target="_blank">YouTube ​</a>Blackbaud is a remote-first company which embraces a flexible remote work culture. Blackbaud supports hiring and career development for all roles from the location you are in today!Blackbaud is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.A notice to candidates: Recruitment Fraudulent Alert: Your personal information and online safety as a candidate mean a lot to us! At Blackbaud and our portfolio of companies, recruiters only direct candidates to apply through our official careers page at <a href="https://careers.blackbaud.com/us/en" target="_blank">https://careers.blackbaud.com/us/en</a> or our official LinkedIn page. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers, or conduct interviews via Skype. Anyone suggesting otherwise is not a representative of Blackbaud. If you are unsure if a message is from Blackbaud, please email <a href="#">blackbaudrecruiting@blackbaud.com</a>. The starting base pay is $87,700.00 to $114,200.00. Blackbaud may pay more or less based on employee qualifications, market value, Company finances, and other operational considerations.Benefits Include:<ul> <li>Medical, dental, and vision insurance</li> <li>Remote-first workforce</li> <li>401(k) program with employer match</li> <li>Flexible paid time off</li> <li>Generous Parental Leave</li> <li>Volunteer for vacation</li> <li>Opportunities to connect to build community and belonging</li> <li>Pet insurance, legal and identity protection</li> <li>Tuition reimbursement program</li> </ul>

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