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<h3>Details </h3><ul> <li> Department: Operating Room</li> <li> Schedule: FT, Monday-Friday, 7am - 3pm</li> <li> Hospital: Ascension St. John Medical Center</li> <li> Location: Tulsa, OK</li> </ul><h3>Benefits </h3>Paid time off (PTO) Various health insurance options &amp; wellness plans Retirement benefits including employer match plans Long-term &amp; short-term disability Employee assistance programs (EAP) Parental leave &amp; adoption assistance Tuition reimbursement Ways to give back to your communityBenefit options and eligibility vary by position. Compensation varies based on factors including, but not limited to, experience, skills, education, performance and salary range at the time of the offer.<h3>Responsibilities </h3>Manage activities and flow of work for the assigned clinical program.<ul> <li>Develop, implement and evaluate program services and initiatives.</li> <li>Hire, train, develop and evaluate staff.</li> <li>Assign tasks and prioritize and coordinate work.</li> <li>Collaborate with others to assist with problem identification and resolution, cost containment issues, implementation of new services, and systems/performance measures.</li> <li>Monitor and adhere to budget.</li> <li>Approve or monitor expenditures, purchases and other actions to insure compliance with budget guidelines.</li> </ul><h3>Requirements </h3>Education:<ul> <li>High School diploma equivalency with 3 years of cumulative experience OR Associate's degree/Technical degree with 2 years of experience OR 7 years of applicable cumulative job specific experience required.</li> <li>3 years of leadership or management experience preferred.</li> </ul><h3>Additional Preferences </h3><ul> <li>Experience running the board in an OR environment</li> <li>Understanding the complexities of coordinating Anesthesiologist schedules in an OR environment</li> <li>Auditing charts to understand efficient OR scheduling</li> <li>Developing programs and initiatives within an OR environment (Room turn around times, Quality initiatives, etc.)</li> <li>Payroll review and approval</li> <li>Provider on-boarding, etc.</li> <li>Excellent focus, critical and analytical thinking skills and communication skills</li> </ul><h3>Why Join Our Team </h3>Ascension St. John has been serving Northeast Oklahoma with compassionate, personalized care since 1926. Join more than 7,000 associates and find a rewarding healthcare career at one of our 6 hospitals and numerous other sites of care. When you join our care teams, you join a team dedicated to providing spiritually centered, holistic care which sustains and improves the health of the communities we serve.Ascension is a leading non-profit, faith-based national health system made up of over 134,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities in 19 states.Our Mission, Vision and Values encompass everything we do at Ascension. Every associate is empowered to give back, volunteer and make a positive impact in their community. Ascension careers are more than jobs; they are opportunities to enhance your life and the lives of the people around you.<h3>Equal Employment Opportunity Employer </h3>Ascension will provide equal employment opportunities (EEO) to all associates and applicants for employment regardless of race, color, religion, national origin, citizenship, gender, sexual orientation, gender identification or expression, age, disability, marital status, amnesty, genetic information, carrier status or any other legally protected status or status as a covered veteran in accordance with applicable federal, state and local laws.For further information, view the <a href="https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf" target="_blank">EEO Know Your Rights (English)</a> poster or <a href="https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRightsSp_10_20.pdf" target="_blank">EEO Know Your Rights (Spanish)</a> poster.As a military friendly organization, Ascension promotes career flexibility and offers many benefits to help support the well-being of our military families, spouses, veterans and reservists. Our associates are empowered to apply their military experience and unique perspective to their civilian career with Ascension.<a href="https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf" target="_blank">Pay Non-Discrimination Notice</a>Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.<h3>E-Verify Statement </h3>This employer participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information. <a href="https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf" target="_blank">E-Verify</a>

Ascension

Program Coordinator - Anesthesiologist Scheduling - Operating Room

<h3>Details </h3><ul> <li> Department: St John Foundation</li> <li> Schedule: Full-time days, Monday - Friday, 8a - 5p</li> <li> Hospital: Ascension St John</li> <li> Location: Tulsa, OK</li> </ul><h3>Benefits </h3>Paid time off (PTO) Various health insurance options &amp; wellness plans Retirement benefits including employer match plans Long-term &amp; short-term disability Employee assistance programs (EAP) Parental leave &amp; adoption assistance Tuition reimbursement Ways to give back to your communityBenefit options and eligibility vary by position. Compensation varies based on factors including, but not limited to, experience, skills, education, performance and salary range at the time of the offer.<h3>Responsibilities </h3>Participate in fundraising campaigns, grant administration, major gift and/or charitable development programs.<ul> <li>Assist with fundraising campaigns including budgets and timelines.</li> <li>Coordinate the creative process, file selection, production and mailing, and the acknowledgement process.</li> <li>Support strategy to train staff on marketing campaigns, soliciting donors, and defining levels of giving and benefits.</li> <li>Create printed materials and update databases and websites with campaign program information.</li> <li>Implement donor relations/recognition activities.</li> <li>Develop donor confidence and relationships through effective gift solicitation, processing and acknowledgement.</li> <li>Support the development and implementation of tracking strategies for solicitation efforts and perform analysis of data for results.</li> </ul><h3>Requirements </h3>Licensure / Certification / Registration:<ul><li>Certification specializing in Fund Raising preferred.</li></ul>Education:<ul><li>High School diploma equivalency with 2 years of cumulative experience OR Associate's degree/Bachelor's degree OR 4 years of applicable cumulative job specific experience required.</li></ul><h3>Additional Preferences </h3>Experience:<ul> <li>Prior experience preferred</li> <li>Fund Raising experience preferred</li> <li>Prior marketing, event planning, public relation experience preferred</li> </ul><h3>Why Join Our Team </h3>Ascension St. John has been serving Northeast Oklahoma with compassionate, personalized care since 1926. Join more than 7,000 associates and find a rewarding healthcare career at one of our 6 hospitals and numerous other sites of care. When you join our care teams, you join a team dedicated to providing spiritually centered, holistic care which sustains and improves the health of the communities we serve.Ascension is a leading non-profit, faith-based national health system made up of over 134,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities in 19 states.Our Mission, Vision and Values encompass everything we do at Ascension. Every associate is empowered to give back, volunteer and make a positive impact in their community. Ascension careers are more than jobs; they are opportunities to enhance your life and the lives of the people around you.<h3>Equal Employment Opportunity Employer </h3>Ascension will provide equal employment opportunities (EEO) to all associates and applicants for employment regardless of race, color, religion, national origin, citizenship, gender, sexual orientation, gender identification or expression, age, disability, marital status, amnesty, genetic information, carrier status or any other legally protected status or status as a covered veteran in accordance with applicable federal, state and local laws.For further information, view the <a href="https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf" target="_blank">EEO Know Your Rights (English)</a> poster or <a href="https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRightsSp_10_20.pdf" target="_blank">EEO Know Your Rights (Spanish)</a> poster.As a military friendly organization, Ascension promotes career flexibility and offers many benefits to help support the well-being of our military families, spouses, veterans and reservists. Our associates are empowered to apply their military experience and unique perspective to their civilian career with Ascension.<a href="https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf" target="_blank">Pay Non-Discrimination Notice</a>Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.<h3>E-Verify Statement </h3>This employer participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information. <a href="https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf" target="_blank">E-Verify</a>

Foundation - Marketing & Event Coordinator

<h3>Details </h3><ul> <li> Schedule: Full-time, Day shift. 40 hours per week, Monday - Friday</li> <li> Hospital: Ascension St. John</li> <li> Location: Tulsa, OK</li> </ul>The ideal candidate would:<ul> <li>Have a Bachelor's Degree or higher (Masters preferred)</li> <li>Have 5+ years of experience with consumer experience (in healthcare setting preferred)</li> <li>Has a background in Operations and Cross-functional Collaborations</li> <li>Be able to push data driven improvements across the Oklahoma market </li> </ul><h3>Benefits </h3>Paid time off (PTO) Various health insurance options &amp; wellness plans Retirement benefits including employer match plans Long-term &amp; short-term disability Employee assistance programs (EAP) Parental leave &amp; adoption assistance Tuition reimbursement Ways to give back to your communityBenefit options and eligibility vary by position. Compensation varies based on factors including, but not limited to, experience, skills, education, performance and salary range at the time of the offer.<h3>Responsibilities </h3>Leads and operationalizes Ascension Consumer Experience (CX) strategy in the market.<ul> <li>Provide market subject matter expertise regarding best practices and service standards for an exceptional consumer and patient experience.</li> <li>Partner with the Contact Center and operations leaders. </li> <li>Collect Voice of the Customer (VOC) insights and prioritizes actions for experience excellence including real-time feedback for review with the Patient and Family Advisory Council (PFACs).</li> <li>Drive post-encounter engagement with consumer-friendly education.</li> <li>Lead systems and solutions for service recovery throughout all aspects of the consumer and patient journey. </li> <li>Lead the enablement workstreams to ensure all associates and partners deliver differentiated experiences through personalized, compassionate care.</li> <li>Provide in-market education, tools and resources to best deliver the brand promise of compassionate personalized care.</li> <li>Ensure an inclusive experience that allows for full and equitable experience encounters. </li> <li>Lead market reviews and collaborates with local partners to ensure restorative spaces necessary for an exceptional experience.</li> <li>Provide insights and communication for the experience data ecosystem, translating VOC data into value added actions.</li> </ul><h3>Requirements </h3>Education:<ul><li>High School diploma equivalency with 5 years of applicable cumulative job specific experience required, with 2 of those years being in leadership/management OR Associate's degree/Bachelor's degree with 3 years of applicable cumulative job specific experience required, with 2 of those years being in leadership/management.</li></ul><h3>Why Join Our Team </h3>Ascension St. John has been serving Northeast Oklahoma with compassionate, personalized care since 1926. Join more than 7,000 associates and find a rewarding healthcare career at one of our 6 hospitals and numerous other sites of care. When you join our care teams, you join a team dedicated to providing spiritually centered, holistic care which sustains and improves the health of the communities we serve.Ascension is a leading non-profit, faith-based national health system made up of over 134,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities in 19 states.Our Mission, Vision and Values encompass everything we do at Ascension. Every associate is empowered to give back, volunteer and make a positive impact in their community. Ascension careers are more than jobs; they are opportunities to enhance your life and the lives of the people around you.<h3>Equal Employment Opportunity Employer </h3>Ascension will provide equal employment opportunities (EEO) to all associates and applicants for employment regardless of race, color, religion, national origin, citizenship, gender, sexual orientation, gender identification or expression, age, disability, marital status, amnesty, genetic information, carrier status or any other legally protected status or status as a covered veteran in accordance with applicable federal, state and local laws.For further information, view the <a href="https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf" target="_blank">EEO Know Your Rights (English)</a> poster or <a href="https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRightsSp_10_20.pdf" target="_blank">EEO Know Your Rights (Spanish)</a> poster.As a military friendly organization, Ascension promotes career flexibility and offers many benefits to help support the well-being of our military families, spouses, veterans and reservists. Our associates are empowered to apply their military experience and unique perspective to their civilian career with Ascension.<a href="https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf" target="_blank">Pay Non-Discrimination Notice</a>Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.<h3>E-Verify Statement </h3>This employer participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information. <a href="https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf" target="_blank">E-Verify</a>

Director of Consumer Experience

<a href="#"> </a> <a href="#">About Us</a> <a href="#">Current Employee Job Search</a> <a href="#">Ardent Health Careers</a> <a href="https://hillcrest.com/rncareers" target="_blank">Nurse Residency Program</a> <ul> <li> <a href="#">Home</a> <a href="#">Home</a> </li> <li> <a href="#">Locations</a> <a href="#">Locations</a> </li> <li> <a href="#">Nursing Careers</a> <a href="#">Nursing Careers</a> </li> <li> <a href="#">Provider Careers</a> <a href="#">Provider Careers</a> </li> <li> <a href="#">Corporate Careers</a> <a href="#">Corporate Careers</a> </li> <li> <a href="#">Executive Careers</a> <a href="#">Executive Careers</a> </li> <li> <a href="#">Join Talent Community</a> <a href="#">Join Talent Community</a> </li> </ul> <ul> <li> <a href="#">Home</a> </li> <li> <a href="#">Locations</a> </li> <li> <a href="#">Nursing Careers</a> </li> <li> <a href="#">Provider Careers</a> </li> <li> <a href="#">Corporate Careers</a> </li> <li> <a href="#">Executive Careers</a> </li> <li> <a href="#">Join Talent Community</a> </li> <li> <ul> <li><a href="#">Careers Home</a></li> <li><a href="#">Search Jobs</a></li> </ul> </li> </ul> Candidates residing in the following states, CA, CO, CT, HI, IL, MA, MD, ME, MI, MN, NH, NV, NY, OR, RI, VT, WA, Washington DC and WV, must be willing to relocate if they are hired in a remote role. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. FOLLOW US <a href="https://www.linkedin.com/company/hillcrest-healthcare-system" target="_blank"> </a> <a href="https://www.youtube.com/user/HillcrestMedicalCtr" target="_blank"> </a> <a href="https://www.facebook.com/hillcrestmedicalcenter" target="_blank"> </a> <h4>ARDENT HEALTH SERVICES</h4> Ardent Health Services invests in quality health care. In people, technology, facilities and communities, Ardent makes considerable investments – producing high quality care and extraordinary results. <h4>CONTACT US</h4> 340 Seven Springs Way Suite 100, Brentwood, TN 37027 (615) 296-3000 We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Copyright © Ardent Health Services. All rights reserved. <a href="#">Providerrecruitment@ardenthealth.com</a> <a href="#">Providerrecruitment@ardenthealth.com</a> <a href="#">Providerrecruitment@ardenthealth.com</a> <a href="#">Providerrecruitment@ardenthealth.com</a> <a href="#">Providerrecruitment@ardenthealth.com</a> <a href="#">Providerrecruitment@ardenthealth.com</a>

Hillcrest Healthcare System

Director of Quality

PEPM Group

Lead or Senior Structural Engineer

Ready to be a Titan? We accompany our customers every step of the way from the moment they partner with us to the end of their journey. We bring passion to what we do every day because what we do matters to real people. We share happy and sad moments with our customers, we laugh and cry with them, and we build relationships that go far beyond a business partnership. We are a group of ambitious, intelligent, hard-working, and fun people. If you are passionate about helping real hard-working people, love technology, aren't afraid of a challenge or two, and have a desire to push yourself to your maximum potential, our CS team is where you belong. Our team's success directly correlates with our clients' success, as we are responsible for guiding them through the entire implementation process, from initial setup to full-scale utilization of our platform's capabilities. By meticulously understanding their unique business needs and objectives, we tailor our implementation strategies to optimize efficiency, enhance productivity, and drive measurable outcomes. What you'll do:<ul> <li>Closely manage multiple and concurrent implementation projects from initiation through project close, acting as the primary point of contact for your clients and assuming full accountability for a high quality customer experience and on-time activations. </li> <li>Manage Stakeholder relationships to ensure that each phase of a customer’s implementation is delivered on-time while ensuring long-term customer success and positive sentiment.</li> <li>Consistently update all internal and customer stakeholders on any progress and/or roadblocks to maintain alignment and transparency, while continually driving the project forward to meet established deadlines. Communicate key information on upcoming milestones and execution plans in a clear, concise format leveraging project management artifacts such as (RAID Logs, Project Status Templates) </li> <li>Lead discovery sessions to understand business requirements to deliver a ServiceTitan environment configured to meet their needs and align with ServiceTitan best practices.</li> <li>Conduct training with clients to enable them on the different functions within the software and ensure their Go-Live readiness.</li> <li>Proactively identify and mitigate escalate customer risks, and collaborate with product, leadership, and/or supporting resources to develop and communicate potential solutions while maintaining on-time activations and customer retention rates.</li> <li>Collaborate with cross-functional data, telecom, fintech, and product teams to continuously improve our service and product for the markets we serve.</li> <li>Stay up-to-date and enabled on all new and in-development ServiceTitan functionality to ensure customers utilize most current features.</li> <li>Troubleshoot software and hardware issues related to supporting ServiceTitan and integrated applications</li> </ul>What you'll need:<ul> <li>At least 2+ years of relevant experience preferred or Home Service industry knowledge and experience</li> <li>Critical thinking skills with experience in troubleshooting software issues</li> <li>Experience with ServiceTitan software a big plus</li> <li>Exceptional project management skills; Proven ability to multi-task and manage multiple moving pieces at a time while paying strict attention to detail</li> <li>Exceptional customer relationship skills and a clear view on what constitutes excellent customer service</li> <li>Familiarity with SaaS business models a plus</li> </ul>Be Human With Us:Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. What We Offer:When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:<ul> <li>Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more. </li> <li>Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more. </li> <li>Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.</li> </ul>At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation. The expected salary range for this role for candidates residing in the United States is between $54,000 USD - $78,000 USD. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits.

ServiceTitan

SMB Implementation Manager

Advanced Heart Failure/VAD Cardiologist  | Oklahoma Heart Institute (Tulsa, OK)

Accounting Administrative Assistant

<a href="#"> </a> <a href="#">About Us</a> <a href="#">Current Employee Job Search</a> <a href="#">Go to Hillcrest HealthCare System Careers</a> <ul> <li> <a href="#">Home</a> <a href="#">Home</a> </li> <li> <a href="#">Locations</a> <a href="#">Locations</a> </li> <li> <a href="#">Nursing Careers</a> <a href="#">Nursing Careers</a> </li> <li> <a href="#">Provider Careers</a> <a href="#">Provider Careers</a> </li> <li> <a href="#">Corporate Careers</a> <a href="#">Corporate Careers</a> </li> <li> <a href="#">Executive Careers</a> <a href="#">Executive Careers</a> </li> <li> <a href="#">Join Talent Community</a> <a href="#">Join Talent Community</a> </li> </ul> <ul> <li> <a href="#">Home</a> </li> <li> <a href="#">Locations</a> </li> <li> <a href="#">Nursing Careers</a> </li> <li> <a href="#">Provider Careers</a> </li> <li> <a href="#">Corporate Careers</a> </li> <li> <a href="#">Executive Careers</a> </li> <li> <a href="#">Join Talent Community</a> </li> <li> <ul> <li><a href="#">Careers Home</a></li> <li><a href="#">Search Jobs</a></li> </ul> </li> </ul> Candidates residing in the following states, CA, CO, CT, HI, IL, MA, MD, ME, MI, MN, NH, NV, NY, OR, RI, VT, WA, Washington DC and WV, must be willing to relocate if they are hired in a remote role. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. FOLLOW US <a href="https://www.linkedin.com/company/hillcrest-healthcare-system" target="_blank"> </a> <a href="https://www.youtube.com/user/HillcrestMedicalCtr" target="_blank"> </a> <a href="https://www.facebook.com/UticaPark" target="_blank"> </a> <h4>ARDENT HEALTH SERVICES</h4> Ardent Health Services invests in quality health care. In people, technology, facilities and communities, Ardent makes considerable investments – producing high quality care and extraordinary results. <h4>CONTACT US</h4> 340 Seven Springs Way Suite 100, Brentwood, TN 37027 (615) 296-3000 We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Copyright © Ardent Health Services. All rights reserved. <a href="#">Providerrecruitment@ardenthealth.com</a> <a href="#">Providerrecruitment@ardenthealth.com</a> <a href="#">Providerrecruitment@ardenthealth.com</a> <a href="#">Providerrecruitment@ardenthealth.com</a> <a href="#">Providerrecruitment@ardenthealth.com</a> <a href="#">Providerrecruitment@ardenthealth.com</a>

Utica Park Clinic

Inpatient Cardiologist at the Award-Winning Oklahoma Heart Institute (Tulsa, OK)

Work ScheduleStandard (Mon-Fri)Environmental ConditionsOfficeJob DescriptionAt Thermo Fisher Scientific, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life – To enable our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through research, development and delivery of life-changing therapies. As part of our clinical research portfolio, our CorEvitas evidence-based solutions specialize in generating data intelligence and clinical insights needed to bring safe and effective treatments to market. Your objectivity and dedication to patient safety will improve health outcomes that people and communities depend on – now and in the future.Location/Division Specific Information#CorEvitasDiscover Impactful Work:The Quality &amp; Process Improvement Manager works across clinical research teams to ensure quality standards are met for our client-facing Biostatistics, Epidemiology, and Project Management teams responsible for client deliverables. This role requires a strong leader with a deep understanding of process improvement, quality assurance, and compliance.A day in the Life:<ul> <li>Collaborate with talented professionals across departments to promote a culture of quality excellence </li> <li>Build upon existing processes to establish, enhance, and improve quality assurance policies, procedures, and standards to ensure consistency and compliance across all research project operations</li> <li>Establish a mechanism to quantitatively assess compliance to these policies and procedures to promote excellence (KPIs)</li> <li>Conduct proactive internal audits and assessments to evaluate the effectiveness and adherence to quality systems and identify areas for improvement; Ensure timely follow-up on major and critical audit findings, ensuring that necessary actions have been taken to effectively resolve identified issues</li> <li>Spearhead and collaborate in process improvement initiatives</li> <li>Monitor processes and provide necessary process improvements trainings</li> <li>Lead investigations into quality issues and client complaints, ultimately working to identify corrective and preventative actions through a growth mindset approach</li> <li>Prepare and provide reports outlining identified Quality KPI measures</li> <li>Monitor, evaluate, and report on research project Lessons Learned findings and Customer Experience Survey results to support continuous improvement opportunities</li> <li>Lead RCA and CAPA development and management as needed</li> </ul>Keys to Success: Education<ul><li>Bachelor’s degree in related field or equivalent experience</li></ul>Experience<ul> <li>Minimum 10 years of quality assurance and compliance experience or an equivalent combination of education and experience that gives the individual the necessary knowledge, skills, and abilities to perform the job</li> <li>Lean Six Sigma or other process improvement certification preferred</li> </ul>Knowledge, Skills, Abilities<ul> <li>Ability to effectively communicate and collaborate with cross-functional teams to understand and uncover patterns of quality issues, provide thoughtful recommendations, and develop efficient processes leading to improved quality</li> <li>Experience leading teams through internal and external audits, including facilitation of Root Cause Analysis (RCA) and Corrective and Preventive Action plans (CAPAs)</li> <li>Excellent verbal and written communication skills</li> <li>Ability to juggle multiple initiatives at once</li> <li>Strict attention to detail and quality</li> <li>Excellent organizational and time management skills</li> <li>A quantitative mindset with demonstrated experience making data-driven decision</li> <li>Ability to handle sensitive and confidential information appropriately</li> <li>Strong problem analysis and problem-solving skills</li> <li>A team-oriented mindset with the initiative to contribute ideas, share learnings, and accomplish goals</li> <li>Ability to advocate for quality in all aspects of company operations</li> <li>Experience working in a research setting with scientific teams (e.g. biostatisticians and epidemiologists) is a plus</li> <li>Experience working with remote teams is a plus</li> </ul>Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory with Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.Apply today! <a href="http://jobs.thermofisher.com" target="_blank">http://jobs.thermofisher.com</a>Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.Accessibility/Disability AccessJob Seekers with a Disability: Thermo Fisher Scientific offers accessibility service for job seekers requiring accommodations in the job application process. For example, this may include individuals requiring assistance because of hearing, vision, mobility, or cognitive impairments. If you are a job seeker with a disability, or assisting a person with a disability, and require accessibility assistance or an accommodation to apply for one of our jobs, please submit a request by telephone at 1-855-471-2255*. Please include your contact information and specific details about your required accommodation to support you during the job application process.*This telephone line is reserved solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes, such as not being able to get into the career website, following up on an application, or other non-disability related technical issues will not receive a response.

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