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At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.Senior Epic Analyst​: At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Title: Senior Epic Analyst Department: Information Technology/Health Information Management Reports To: Epic Team Lead/Manager Summary: The Senior Epic Analyst is a subject matter expert in Epic systems, responsible for leading complex projects, providing advanced technical support, and mentoring junior analysts. This role involves in-depth analysis, design, and implementation of Epic system solutions to optimize workflows, enhance patient care, and improve operational efficiency. The Senior Epic Analyst serves as a key resource for troubleshooting complex issues and driving system improvements. Responsibilities: <ul> <li>Provide end-user support, analyzes and diagnoses system problems, identifies root cause, and then solves the problem or escalates issues to other appropriate IT staff when outside area of responsibility or expertise.</li> <li>Partners with vendor to troubleshoot and resolve system problems, to improve product performance and usability. Provides vendor with recommendations for system improvements.</li> <li>Addresses technical issues that occur during installation and maintenance activities.</li> <li>Designs, implements, and supports applications while ensuring ongoing optimization and performance.</li> <li>Translates technical requirements into development specifications and provides product management support.</li> <li>Evaluates and documents system updates, upgrades, and their impacts in collaboration with analysts and end users.</li> <li>Participates in system implementations, upgrades, and continuous improvement initiatives.</li> <li>Conduct system testing, validation, and quality assurance to ensure compliance and optimal system performance.</li> <li>Develop and maintain documentation, including build specifications, test scripts, and training materials, including the delivery of training when necessary.</li> <li>Partner with clinical staff and IT professionals to evaluate, design, develop, test, implement, and maintain systems</li> <li>Partner with clinical staff and IT teams, to ensure workstations, printers, scanners, mobile devices, and other peripherals are aligned with the functional and compatibility requirements of Epic applications.</li> <li>Strategically lead and collaborate on cross-functional application initiatives with application and operational teams to ensure seamless integration, streamlined workflows, and optimal system performance.</li> <li>Maintain vendor certifications required to support the analyst’s application areas of responsibility.</li> <li>Support system integrations and interoperability efforts with other third-party applications and interfaces.</li> <li>Assisting as needed with after hour activities such as go lives, upgrades, downtimes, and other special project.</li> </ul> Scope and Level <ul> <li>Guidelines: Demonstrates comprehensive knowledge and mastery of advanced concepts, practices, and procedures within a specialized field. Applies this expertise to innovate and drive improvements.</li> <li>Complexity: Duties and tasks are highly varied and complex, often involving significant responsibility. Procedures, methods, and techniques to carry out work are not well defined, requiring sophisticated analysis and strategic thinking.</li> <li>Decision Making: Exercises substantial discretion in making critical decisions. Decisions and recommendations are made after thorough analysis, leveraging independent judgment and ingenuity. Handles complex and high-impact decisions autonomously, escalating only the most critical issues to senior leadership.</li> <li>Communication: Communicates complex and interpretive information effectively across all levels of the organization, including team members, peers, management, clients, and the public. Utilizes discretion and independent judgment in information exchange, gathering, and presentation. Provides guidance and leadership in communication strategies.</li> <li>Adaptability/Flexibility: Demonstrates exceptional flexibility and adaptability in response to evolving business needs and changing environments. Proactively anticipates and addresses challenges.</li> <li>Critical Thinking: Exhibits a high level of open-mindedness and analytical skills, examining ideas and concepts from multiple perspectives to drive innovative solutions.</li> <li>Dependability: Takes ownership of work activities with a commitment to accuracy, efficiency, and timely completion. Sets a standard for reliability and accountability within the team.</li> <li>Initiative: Recognizes and undertakes assignments or tasks that need to be completed, actively seeks out additional responsibilities, and supports others in achieving their goals.</li> </ul> Qualifications Minimum <ul> <li>Education: Bachelor's degree is required or equivalent experience.</li> <li>Experience: Minimum of three (3) years of related experience is required.</li> <li>Equivalency: Combination of post-high school education, job related certification and/or related experience equivalent to seven (7) years may be considered in lieu of minimum requirements.</li> <li>Certification(s): Two or more of the following Epic Certifications:</li> <li>EpicCare Ambulatory, Healthy Planet, Beacon, Willow, Prelude, Cadence, Resolute Professional Billing, HIM (Health Information Management), MyChart, Beaker, Welcome Kiosk, Rover, Haiku, EpicCare Link, Caboodle, SlicerDicer, Bridges, Reporting Workbench, Orders</li> </ul> Anticipated Weekly Hours40Time TypeFull timePay RangeThe typical pay range for this role is:$79,310.00 - $158,620.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.Great benefits for great peopleWe take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:<ul> <li> Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.</li> <li> No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.</li> <li> Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.</li> </ul>For more information, visit <a href="https://urldefense.com/v3/__https://jobs.cvshealth.com/us/en/benefits__;!!GAh89RXEB34!MxHAIzPTpKgJekyDxJMVP0Lx8lb9fJSdh-SnwjW9zrWjIee7VSmyAHyliDVOpp_tj5a5k6sIGYCKMoAF96bAqrWXpKjFxA$" target="_blank">https://jobs.cvshealth.com/us/en/benefits</a> We anticipate the application window for this opening will close on: 08/04/2025Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.Anticipated Weekly Hours40Time TypeFull timePay RangeThe typical pay range for this role is:$101,970.00 - $203,940.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.Great benefits for great peopleWe take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:<ul> <li>Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.</li> <li>No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.</li> <li>Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.</li> </ul>For more information, visit <a href="https://jobs.cvshealth.com/us/en/benefits" target="_blank">https://jobs.cvshealth.com/us/en/benefits</a>We anticipate the application window for this opening will close on: 12/31/2025Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

CVSHealth

Sr. Epic Analyst

<h2 id="jobDescriptionHeading"> Job Description </h2> Overview You may be eligible for a sign-on bonus of up to $11,000. You may also be eligible for relocation assistance. Join our team as a night shift, full-time, Emergency Room (ER) Registered Nurse (RN) in Tulsa, OK. Why Join Us? Thrive in a People-First Environment and Make Healthcare Better <ul> <li> Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being. </li> <li> People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for. </li> <li> Make Healthcare Better: We use advanced technology to support our team and enhance patient care. </li> </ul> Get to Know Your Team: <ul><li>Hillcrest Hospital South is a full-service 180-bed hospital providing a wide range of inpatient and outpatient services using state-of-the-art technology in a friendly community setting. Consistent performance has helped the hospital be nationally recognized for patient safety.</li></ul> Responsibilities The Registered Nurse shall be responsible for assessing, planning, supervising, and evaluating the nursing care of patients and for correlating the nurses process, the medical plan of care and policies. Qualifications Job Requirements: <ul> <li>Graduate from an accredited nursing program.</li> <li>Must possess a current Oklahoma licensure as a Registered Nurse.</li> <li>Must obtain and maintain a current certification in CPR. </li> <li>ACLS and PALS must be obtained within 6 months of hire. </li> <li>NIHSS must be obtained within 90 days of hire.</li> </ul> Preferred Job Requirements: <ul><li>One year of experience as an RN in the area of application.</li></ul>

Hillcrest Healthcare System

Registered Nurse / RN ER

Linktree

Senior Product Manager, Growth

CompanyCox Automotive - USAJob Family GroupCustomer Care GroupJob ProfileCustomer Care Specialist IIManagement LevelIndividual Contributor Flexible Work Option Can work remotely anywhere in the specified countryTravel %NoWork ShiftDayCompensationHourly base pay rate is $17.74 - $26.59/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.Job DescriptionKey Responsibilities:• Administrative duties for onboarding new customers that may require working in several different applications.• Working with sales and customers directly to acquire information for onboarding. • Make updates and changes to customers inventory, service requirements or contact information in FleetNet applications.• May also perform additional duties, such as: data analysis, special projects related to customer’s needs, reporting.• Consult supervisor as needed for problem/complex request resolutions.• Provide input for improvements, diagnostic tools, and process changes.• Monitor queues to proactively look for changes needed and potential issues. Skills: • Friendly and professional tone and demeanor.• Can-do attitude, self-starter with a willingness to assist in all functional areas as needed.Capable of interacting effectively with clients and vendors as well as managers and peers.• Customer Oriented - Desire to serve both external and internal customers by focusing effort of meeting the clients’ needs.• Working knowledge and proficiency with Microsoft Excel and Word applications.• Excellent verbal and written communications and interpersonal skills. Bi-lingual, a plus.• Effective problem solving and technical troubleshooting skills. • Ability to work independently as well as in a team environment.• Ability to manage multiple projects simultaneously.• Willingness to work overtime.Minimum Qualifications: <ul><li>High School Diploma/GED and 3 years’ experience in a related field. The right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and up to 1 year of experience; or 5 years’ experience in a related field.</li></ul>Drug TestingTo be employed in this role, you’ll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.BenefitsEmployees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells – or simply uses – cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. <h3> </h3>Application Deadline: 05/01/2025

Cox Automotive Inc.

Customer Care Specialist II

General Responsibilities This is a full-time administrative/office operations support role with an emphasis on PX Planning and insurance and investment servicing/onboarding. The role specializes in operational support to ensure the maintenance of an efficient and organized financial practice supporting one financial advisor in a small, fast-paced office atmosphere. Client Service/Relations: <ul> <li>Telephone clients, prospects and centers of influence for appointments and reviews</li> <li>Tracking review calls, term conversion calls, APB calls</li> <li>Assemble materials for presentations for clients—PX plan creation.</li> <li>Help maintain case open inventory list and client meeting follow up tasks</li> <li>Help maintain client management system and client review calls.</li> <li>Policy owner service work and underwriting responsibilities (Insurance and/or investments) when necessary.</li> <li>Contacting clients on behalf of the financial advisor</li> </ul> Planning and Case Preparation: <ul> <li>Preparing review information</li> <li>Preparing and modifying PX plans</li> <li>Acquiring information from clients to assist in creating/completing their PX Plans.</li> </ul> Support: <ul> <li>Case notation from meetings, processing correspondence, maintaining client case files, and filing performance reports, account forms and other advisory paperwork</li> <li>Calendar management/scheduling appointments</li> <li>Phoning/emailing existing clients to schedule appointments</li> <li>CRM management and data entry</li> <li>Processing fact finders and creating/modifying PX Plans.</li> <li>Scanning files and E-filing client documents.</li> <li>Promote the team and office through technology and in person.</li> <li>Marketing assistance through LinkedIn and eventually other social media platforms.</li> <li>Completing ad hoc requests and projects as needed</li> </ul> Qualifications It is recommended that this position have the following qualifications: <ul> <li>Bachelor’s degree preferred</li> <li>Experience or educational background in marketing, recruiting or business development</li> <li>One to three years professional work experience, preferably in sales, recruiting or the financial services industry</li> <li>Demonstrated ability to work professionally as a team member and with all levels of people</li> <li>Experience with prospecting; generating leads via phone or face-to-face interactions preferred</li> <li>Strong personal network and/or community involvement to leverage from a recruiting perspective</li> <li>Ability to work independently with proper direction</li> <li>Ability to work well within a team</li> <li>Detail oriented with above average organizational and time management skills</li> <li>Proficient and comfortable with computers, computer programs such as Microsoft Word and Excel, and LinkedIn Recruiter or Sales Navigator</li> <li>Obtain Life, Accident and Health License within 1 year of employment</li> </ul>

Northwestern Mutual

Client Services Associate

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.Position SummaryAs the Senior Manager, Business Communications (Medicare) you will be responsible for the creation and editing of written content for a variety of communications designed to address the needs of our Medicare members. As the writer you will ensure all content meets our brand standards for style, readability and plain language, and will work closely with other roles in the organization, such as designers, web content developers, product managers, and subject matter experts to ensure the smooth creation, production and distribution of assigned communication projects. What you will do<ul> <li>Develop tactical and operational plans to achieve the Business Communications area's goals, and communicates plans to managers, supervisors, and individual contributors.</li> <li>Ensure team compliance with policies and procedures to achieve the organization's Business Communications goals and objectives.</li> <li>Coordinate communications solutions with organizational objectives.</li> <li>Benchmark key performance indicators for measuring effectiveness of communication initiatives.</li> <li>Determine best practices and audience insight for communication services.</li> <li>Collaborate with communication professionals to support integrated communication efforts.</li> <li>Audit communication materials for accuracy, appropriateness, and reflection of organizational core values.</li> <li>Manage operational aspects of the team (e.g., budget, performance, and compliance), and implements workforce and succession plans to meet business needs.</li> </ul> Required Qualifications<ul> <li>3-5 years’ experience writing in a corporate environment, with experience in the health care industry and a compliance-driven environment.</li> <li>Proficiency with Adobe Acrobat and Microsoft Word, Excel and PowerPoint</li> <li>Experience writing for a variety of communication vehicles, from basic letters to omni-channel digital pieces (work samples/portfolio required)</li> <li>Strong attention to detail, with experience to confidently take a project from concept to final execution.</li> <li>Strong project management and oral/written communication skills</li> <li>Comfortable working as either a leader or active team member on high-profile projects with other persons from a range of business units and organizational levels.</li> </ul> Education<ul><li>College Degree or equivalent work experience</li></ul>Anticipated Weekly Hours40Time TypeFull timePay RangeThe typical pay range for this role is:$54,300.00 - $119,340.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.Great benefits for great peopleWe take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:<ul> <li>Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.</li> <li>No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.</li> <li>Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.</li> </ul>For more information, visit <a href="https://jobs.cvshealth.com/us/en/benefits" target="_blank">https://jobs.cvshealth.com/us/en/benefits</a>We anticipate the application window for this opening will close on: 05/09/2025Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Manager, Business Communications (Healthcare)

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.Position SummaryResponsible for intake, investigation and resolution of appeals, complaints and grievances scenarios for all products, which may contain multiple issues and, may require coordination of responses from multiple business units. Ensure timely, customer focused response to appeals, complaints and grievance. Identify trends and emerging issues and report and recommend solutions.-Research incoming electronic appeals, complaints and grievance to identify if appropriate for unit based upon published business responsibilities. Identify correct resource and reroute inappropriate work items that do not meet appeals, complaints and grievance criteria. -Research Standard Plan Design or Certification of Coverage relevant to the member to determine accuracy/appropriateness of benefit/administrative denial. -Research claim processing logic to verify accuracy of claim payment, member eligibility data, billing/payment status, prior to initiation of appeal process. -Identify and research all components within member or provider/practitioner appeals, complaints and grievance for all products and services. -Triage incomplete components of appeals, complaints and grievance to appropriate subject matter expert within another business unit(s) for resolution response content to be included in final resolution response. -Responsible for coordination of all components of appeals, complaints and grievance including final communication to member/provider for final resolution and closure. -Serve as a technical resource to colleagues regarding appeals, complaints and grievance issues, and similar situations requiring a higher level of expertise. -Identifies trends and emerging issues and reports on and gives input on potential solutions.-Ability to meet demands of a high paced environment with tight turnaround times. -Ability to make appropriate decisions based upon Aetna's current policies/guidelines. -Collaborative working relationships. -Thorough knowledge of member and/or provider appeals, complaints and grievance policies. -Strong analytical skills focusing on accuracy and attention to detail. -Knowledge of clinical terminology, regulatory and accreditation requirements. -Excellent verbal and written communication skills. -Computer literacy in order to navigate through internal/external computer systems, including Excel and Microsoft Word. Required Qualifications-Experience in reading or researching benefit language. -1-2 years experience that includes but is not limited too claim platforms, products, and benefits; patient management; product or contract drafting; compliance and regulatory analysis; special investigations; provider relations; customer service or audit experience. Preferred Qualifications -Experience in research and analysis of claim processing a plus. Education-Some college preferred. -High School or GED equivalent.Anticipated Weekly Hours40Time TypeFull timePay RangeThe typical pay range for this role is:$17.00 - $25.65This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.Great benefits for great peopleWe take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:<ul> <li>Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.</li> <li>No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.</li> <li>Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.</li> </ul>For more information, visit <a href="https://jobs.cvshealth.com/us/en/benefits" target="_blank">https://jobs.cvshealth.com/us/en/benefits</a>We anticipate the application window for this opening will close on: 05/31/2025Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Appeal and Grievance Coordinator - MUST live in Louisiana

What to ExpectWe are looking for a Contact Center Business Development Representative (BDR) to join our growing team. In this role, you will play a critical part in expanding Zoom’s presence in the upmarket enterprise segment, focusing on strategic engagement with key decision-makers in the Contact Center as a Service (CCaaS) space. This role requires teamwork, excellent communication skills, and a passion for helping potential customers unlock the full value of Zoom Contact Center solutions.As a CX BDR, you will work cross-functionally with Zoom CX Specialists, Field Marketing, your geo BDR, and ABM teams to build highly targeted outreach strategies and campaigns. Your goal will be to generate qualified opportunities for our sales teams by researching, prospecting, and engaging high-value accounts.About the TeamZoom’s sales team is committed to helping businesses modernize communication and customer experience through innovative technology. Our BDRs play a key role in expanding Zoom's Contact Center presence, driving pipeline, and ensuring our customers understand how Zoom can transform their contact center operations.BDRs are expected to execute 70+ outbound activities daily, including calls, emails, LinkedIn outreach, and personalized video messages. This role requires resilience and a growth mindset, as rejection is a common part of the process. Success comes from staying proactive, continuously refining strategies, and leveraging internal partnerships to drive impactfulconversations.Responsibilities• Strategic Prospecting – Identify and engage enterprise accounts that would benefit from Zoom Contact Center by leveraging targeted account lists and ABM campaigns.• Outbound Engagement – Execute 70+ outbound activities daily, including cold calls, emails, video messages, and LinkedIn outreach.• Cross-Functional Collaboration – Work with Zoom CX Specialists, Field Marketing, geo BDRs, and ABM teams to craft and execute highly targeted account-based campaigns.• Lead Qualification – Identify and qualify Zoom Contact Center opportunities by conducting discovery calls and understanding a prospect’s contact center needs.• Personalized Outreach – Develop compelling, account-specific messaging to engage C-level executives and VPs in Customer Experience (CX), IT, and Operations.• Pipeline Management – Maintain accurate records in Salesforce (SFDC) and contribute to Zoom’s enterprise pipeline growth.• Performance Metrics &amp; Continuous Learning – Track weekly and monthly performance, proactively adjusting strategies based on results and feedback.What We Are Looking For• Previous Contact Center (CX) Experience – Previous experience working with contact center solutions, CCaaS, or customer experience technologies is highly preferred.• Strategic Prospecting Ability – Proven ability to research, segment, and target high-value enterprise accounts using ABM and intent data.• Cross-Functional Collaboration – Ability to work with multiple teams (CX Specialists, Sales, Field Marketing, ABM, Geo BDRs) to refine sales strategies.• Resilience &amp; Growth Mindset – Experience in high-volume outbound prospecting, with the ability to handle rejection and adapt strategies.• Strong Communication Skills – Experience engaging C-level and VP executives, using consultative selling and personalized messaging.• Goal-Oriented &amp; Data-Driven – Proven success in achieving or exceeding quarterly BDR quotas and contributing to pipeline growth.Salary Range or On Target Earnings:Minimum:$64,500.00Maximum:$121,100.00In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.Note: Starting pay will be based on a number of factors and commensurate with qualifications &amp; experience.We also have a location based compensation structure; there may be a different range for candidates in this and other locationsAt Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!Anticipated Position Close Date:05/23/25Ways of Working Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.Benefits As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click <a href="https://careers.zoom.us/benefits" target="_blank">Learn</a><a href="http://careers.zoom.us/benefits" target="_blank"> </a>for more information.About Us Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment. Our Commitment​At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step. If you need assistance navigating the interview process due to a medical disability, please submit an <a href="https://form.asana.com/?k=OIuqpO5Tv9XQTWp1bNYd8w&amp;d=1127274756253361" target="_blank">Accommodations Request Form</a> and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.#LI-Remote

Zoom

Contact Center Business Development Representative

<h2>Job Details</h2> Level Entry Job Location Tulsa, OK - Tulsa, OK Position Type Seasonal Education Level Not Specified Salary Range $13.50 - $13.50 Hourly Travel Percentage Road Warrior Job Shift Day Job Category Nonprofit - Social Services <h2>Description</h2> About the Role: The Summer Feeding Associate is a part-time, seasonal position dedicated to supporting the Food Bank’s mission of providing nutritious meals to thousands of children during the summer months. This role is vital in ensuring that no child goes hungry when school is out. The program schedule varies but shifts generally fall between 8:30 AM and 3:30 PM Monday through Friday, with a lunch break. Comprehensive training is provided, covering the Summer Feeding Program (SFSP) regulations, food safety, and vehicle/equipment use. Key Responsibilities: <ul> <li>Collaborate with a team of Summer Feeding Associates to ensure the timely and accurate delivery of shelf-stable, fresh, and frozen meals.</li> <li>Pack meals, load vehicles, and distribute meals at designated sites.</li> <li>Engage with children by leading recreational activities that foster a welcoming and inclusive environment.</li> <li>Conduct site reviews to ensure compliance with SFSP regulations.</li> <li>Communicate effectively with co-workers, program coordinators, and site managers regarding schedules, deliveries, monitoring visits, and other program aspects.</li> <li>Complete and maintain necessary forms, collect site records, and compile data accurately.</li> </ul> <h2>Qualifications</h2> Qualifications &amp; Skills: <ul> <li>Strong organizational skills with attention to detail.</li> <li>Excellent interpersonal and customer service skills, with the ability to engage respectfully with people from diverse backgrounds.</li> <li>Ability to multitask, prioritize responsibilities, and problem-solve in a fast-paced environment.</li> <li>Team-oriented mindset with the ability to work independently when needed.</li> <li>Comfort working with diverse communities, including children, families, and program partners.</li> <li>Basic proficiency in Microsoft Office (Word, Excel, Outlook).</li> </ul> Additional Requirements: <ul> <li>Commitment to the Food Bank’s mission and values, including equity, inclusion, and community service.</li> <li>Integrity, enthusiasm, flexibility, and a strong work ethic.</li> <li>Must be at least 18 years old.</li> <li>Must have a valid Oklahoma driver’s license and current vehicle insurance.</li> <li>Ability to perform essential duties with or without reasonable accommodation, including lifting and carrying up to 25 pounds.</li> <li>A pre-employment background check and drug screening are required.</li> </ul>

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