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Location: Must live within a commutable distance of the Tampa, FL, Cary, NC, Bridgewater, NJ, Warwick, RI, office Once a month in office for meetings Insight CoPilot Product Owner <ul type="disc"> <li>Serve as Product Owner for the core capabilities of the Agent Desktop (Salesforce) system that supports MetLife Global Customer Service and Operations.</li> <li>Lead deep strategic vision and initiatives focused on leveraging Artificial Intelligence (AI) to enhance customer and Contact Center associate experiences, optimizing tools such as Co-Pilot, post-call wrap/import speech analytics, and tracking data utilization of Co-Pilot.</li> <li>Drive an advanced understanding of Salesforce CoPilot capabilities, ensuring alignment with business strategies and key performance indicators (KPIs) to achieve impactful outcomes.</li> <li>Architect and execute comprehensive Artificial Intelligence (AI) strategies that translate to achieving crucial KPIs (e.g., AHT) and other Objective Key Results (OKRs), drawing valuable insights to facilitate informed decision-making and next steps.</li> <li>Oversee and guide the progression of CRM (Salesforce) product stories throughout sprints and iterations, proactively resolving issues and removing blockers to ensure smooth development.</li> <li>Formulate and execute a strategic plan for the roll-out/release of new features and functionalities, defining, measuring, and reporting on product analytics, performance, and success metrics.</li> <li>Collaborate with Application Development to lead innovative discovery processes on new concepts, determining and refining business and customer value based on technical feasibility.</li> <li>Participate in cross-functional system demos, review UAT, ensure thorough post-production check-outs, and monitor/prioritize post-production issues.</li> <li>Actively engage with business owners and leaders to discuss strategic business initiatives, recommending cutting-edge AI technology solutions to support and propel those strategies forward.</li> <li>Cultivate and manage relationships with multiple stakeholders including Contact Center LOBs, Digital, Application Development, Risk/Security, and more, ensuring strategic alignment and collaboration.</li> <li>Structure and drive complex and dynamic projects, bringing clarity and definition to undefined or fluid initiatives.</li> </ul> Technical &amp; Professional Skills Required <ul type="disc"> <li>Possess a Design Thinking Mindset: Expertise in developing Personas, Journey Maps, Story Maps, writing User Stories, and defining Acceptance Criteria.</li> <li>Advanced knowledge of Agile Methodologies; Agile Product Owner certification preferred.</li> <li>Experience with Agile and DevOps methodologies, including Backlog Grooming and Sprint Planning.</li> <li>Proficient in using Collaboration Tools including Miro, Azure DevOps, SharePoint, Microsoft Teams, Microsoft PowerPoint, and Microsoft Visio.</li> <li>Expert level knowledge of Salesforce Co-Pilot capabilities.</li> <li>Comprehensive understanding of the benefits of Co-Pilot for enhancing associate and customer satisfaction, boosting knowledge, reducing call misdirects, improving user experience, achieving cost savings, and decreasing average handle/call time.</li> <li>Ability to identify needed enhancements through metric analysis and quantify expected outcomes.</li> <li>Exceptional communication, organizational, and planning skills.</li> <li>Proven ability in Stakeholder Management.</li> </ul> Experience Required <ul type="disc"> <li>3+ years’ current experience working within a complex Salesforce - Lightning development environment</li> <li>3+ years’ current experience working on a Scrum and/or Agile team as Product Owner</li> <li>3+ years’ experience with creating documentation for communication with varied audiences</li> <li>2+ years’ experience working on complex development projects</li> <li>Location: Bridgewater, NJ; Cary, NC; Warwick, RI; or Tampa, FL</li> </ul> Experience Preferred <ul><li>3+ years call center experience</li></ul>

MetLife

CRM Product Owner - Salesforce

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Role and Responsibilities As a Vice President, Payment Application Support Engineer, you will be responsible for support of cloud (AWS, Azure) deployed applications related to Payment industry, which: <ul> <li>receive card transactions from POS Terminals, Hosted Payment Pages, and forwarding them to Payment Processors</li> <li>onboard merchants to transaction processing applications, platforms</li> </ul> You can look forward to: <ul> <li>Supporting Gateway applications that process card transactions for Visa, MC, AMEX, DISC.</li> <li>Analyzing transaction failures and make recommendations to improve application reliability and quality, support processes, practices, and procedures.</li> <li>Making strong technical decisions and complete tasks &amp; assignments under limited supervision.</li> <li>Recognizing problems that need further investigations, seeking assistance when needed, and demonstrating initiative and self-motivation.</li> <li>Ensuring documentation of production incidents and collaborate with different support and development teams and resolve issues.</li> <li>Assisting the team in devising new support processes and ensure their implementation as per company policy.</li> </ul> Required Experience Qualifications for Consideration: <ul> <li>Bachelor’s degree or foreign equivalent in Computer Engineering, Computer Science, Information Technology, or a related field.</li> <li>Solid understanding of the SDLC, ITIL processes, change management, release management and configuration management.</li> <li>Knowledge of Payment industry, Cards, ATM &amp; POS Terminal and transaction processing protocols i.e. ISO 8583, fixed length message formats, etc.</li> <li>Solid Project Management skills.</li> <li>Knowledge of information systems elements (hardware, software, network) and their application to business functions/processes</li> <li>Knowledge database concepts and MS Office.</li> <li>Must have good communication and vendor management skills.</li> </ul> Preferred Skills, Experience, and Domain Knowledge: <ul> <li>Server Administration experience would be a plus to compliment the card industry experience.</li> <li>Administration of tools relative to Payment industry, Cards, ATM &amp; POS Terminal and transaction processing protocols i.e. ISO 8583, fixed length message formats etc.</li> <li>Experience with UL, Pargon and Astrex simulators, or other payment transaction simulators</li> <li>Python, Shell scripting, Putty, Oracle, SQL Server, MySQL</li> </ul> Domain Knowledge: 2-5 years of experience supporting payment gateway or acquiring systems. Familiarity with below areas of payments is necessary. <ul> <li>Knowledge of ISO 8583 message standard, and its versions for different card networks like Visa, MC, Discover, Amex.</li> <li>E-commerce<ul> <li>Hosted Payment Pages/Secure Acceptance</li> <li>Recurring and Tokenized payments</li> <li>Knowledge of payment modules of SPreedly, Shopify, Recurly, Netsuite,</li> <li>E-signature services like Docusign, rightSignature</li> </ul> </li> <li>Mobile Payments<ul> <li>Apple Pay</li> <li>Google Pay</li> </ul> </li> <li>Point of Sale Technologies<ul> <li>NCR</li> <li>PAX</li> </ul> </li> <li>REST APIs<ul><li>VISA Developer APIs</li></ul> </li> <li>Fraud and Transactional Risk Management domain</li> <li>Settlements</li> </ul> Technologies Several years of experience with the technologies listed below is necessary. <ul> <li>Linux –<ul> <li>Scripting - python, shell</li> <li>Tools – Grep, awk, netstat, pstat, free, vmstat</li> </ul> </li> <li>SQL – Oracle or Postgress</li> <li>Programming Language<ul> <li>Java (enterprise JBOSS)</li> <li>Ruby (Ruby On Rails)</li> <li>Python</li> </ul> </li> <li>Network monitoring<ul><li>VPC flow logs</li></ul> </li> <li>Cloud<ul><li>AWS ( EC2, ECS, ALB, NLB, RDS, SQS, cloudwatch)</li></ul> </li> </ul> List of payment processors <a href="https://en.wikipedia.org/wiki/List_of_online_payment_service_providers" target="_blank">https://en.wikipedia.org/wiki/List_of_online_payment_service_providers</a> Names of Gateway applications that are popular in APAC <ul> <li>MIGS - Mastercard Internet Payment Gateway Service.</li> <li>Smarvista EPG and Integration Platform - <a href="https://www.bpcbt.com/integration-platform" target="_blank">https://www.bpcbt.com/integration-platform</a></li> <li>Compass Plus - <a href="https://compassplustechnologies.com/solutions/acquiring-solutions.html" target="_blank">https://compassplustechnologies.com/solutions/acquiring-solutions.html</a></li> </ul>

Bank of America

Vice President, Payment Application Support Engineer, Global Technology, Australia

<a href="#">Locations</a> <a href="#">Being here</a> <a href="#">Diversity, Equity &amp; Impact</a> <a href="#">Students</a><a href="#">How We Hire</a><a href="#">Latest</a><a href="#">All Jobs</a> <h1> Senior Machine Learning Engineer Personalization</h1> Link copied to clipboard. <ul> <li><a href="#">Engineering</a></li> <li>Machine Learning</li> </ul> The Now Playing View team is a new surface on Spotify that gives users a chance to engage deeply with the content they are currently playing, and explore new content related to what’s currently playing. With content like concerts, lyrics, and merchandise, as well as playable recommendations like music, podcasts, and audiobooks. There is a huge opportunity to scale and personalize recommendations on the surface. Locations <ul> <li>New York</li> <li>Boston</li> </ul> Job type Permanent The Home NPV team, which is taking ownership of this surface, is looking for a Senior Machine Learning Engineer to join a team of talented engineers that share a common interest in distributed systems, scalability and Machine Learning best practices. As one of the founding Machine Learning engineers on the team. You will be responsible for training and deploying the first models to power the NPV surface, across Music, Podcasts, and Audiobooks. You will work closely with the Backend and Data engineers on the team to ensure we meet latency requirements for serving the model on the request path as well as work closely with the Engineering Manager and Product Manager to drive the future of the Machine Learning strategy. What You'll Do <ul> <li>Coordinate technical projects across teams within Spotify</li> <li>Facilitate collaboration with other engineers, product owners, and designers to solve interesting and challenging problems for delivering various media worldwide</li> <li>Be a valued member of an autonomous, cross-functional agile team</li> <li>Architect, design, develop, and deploy the first Machine Learning models that will serve realtime recommendations across the Music, Podcast, and Audiobook NPV surfaces.</li> <li>Be a leader in personalization's Machine Learning community and work collaboratively and efficiently within Home’s existing platforms and systems.</li> <li>Hands-on expertise with implementing end-to-end production ML systems at scale in Java, Scala, Python, or similar languages</li> <li>Help drive optimization, testing, and tooling to improve quality</li> </ul> Who You Are <ul> <li>You have experience being a technical leader or mentor</li> <li>You have a strong background in machine learning, with experience and expertise in personalized machine learning algorithms, especially recommender systems. (including experience in spotify-kubeflow and salem)</li> <li>You are experienced with feature engineering and building scalable data pipelines in Scio.</li> <li>You have a deep understanding of Machine Learning systems and infrastructure.</li> <li>You have experience in Tensorflow or Keras.</li> </ul> Where You'll Be <ul> <li>We offer you the flexibility to work where you work best! For this role, you can be within the North America region as long as we have <a href="https://lifeatspotify.com/being-here/work-from-anywhere" target="_blank">a work location.</a> </li> <li>This team operates within the Eastern Standard time zone for collaboration.</li> </ul> Link copied to clipboard. Our global benefits Extensive learning opportunities, through our dedicated team, GreenHouse. Flexible share incentives letting you choose how you share in our success. Global parental leave, six months off - fully paid - for all new parents. All The Feels, our employee assistance program and self-care hub. Flexible public holidays, swap days off according to your values and beliefs. Learn about life at Spotify The United States base range for this position is $176,166 $251,666 plus equity. The benefits available for this position include health insurance, six month paid parental leave, 401(k) retirement plan, monthly meal allowance, 23 paid days off, 13 paid flexible holidays, paid sick leave. These ranges may be modified in the future. <h2>Quick clicks</h2> <a href="#">More about Engineering Engineering category </a><a href="#">See our New York office New York office </a><a href="#">Find out how we hire How we hire </a> <h2>Similar jobs</h2> Boston &amp; New York Permanent <a href="#">Data Engineer II, Music</a> <a href="#">Engineering</a> New York Permanent <a href="#">Machine Learning Engineer II, Personalization</a> <a href="#">Engineering</a>Machine Learning New York Permanent <a href="#">Machine Learning Engineering Manager, Content Platform</a> <a href="#">Engineering</a>Machine Learning <a href="#">See all similar jobs</a>

Spotify

Senior Machine Learning Engineer, Personalization

Job Description: Job Title: Global Financial Crimes Manager Corporate Title: Director Location: Dublin Company Overview: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Location Overview: Overlooking the spectacular Iveagh Gardens with access to all amenities in the beating heart of central Dublin is our Park Place office. Travel options include the LUAS, Dublin Bus networks as well as the Dublin Bikes station, positioned just outside our front doors. As part of our commitment to supporting staff travel to and from work in the most sustainable way possible, we also provide tax saver tickets as part of our award-winning benefits package which means getting to work has never been easier. Role Description: This job is responsible for executing substantive money laundering, economic sanctions and fraud compliance and operational risk practices. Key responsibilities include working directly or through compliance officers for the Front-Line Units (FLUs) and Control Functions (CFs) to complete compliance, policy, operational/fraud risk management requirements. Responsibilities: <ul> <li>Advises and directs the development and maintenance of financial crimes owned policies and standards, and reviews relevant Front-Line Units/Control Functions-owned policies and standards to ensure that regulatory requirements and operational risks are appropriately addressed.</li> <li>Produces and/or oversees independent financial crimes risk management reporting to Senior Leaders and FLU/CF Senior Leaders.</li> <li>Monitors the changes in regulations applicable to Global Financial Crimes, including advising business leaders, directing the appropriate areas to implement or amend policies, standards, procedures and/or processes to address regulatory requirements, and challenging the implementation plan as needed.</li> <li>Participates in industry forums and monitors regulatory expectations, emerging legislation and regulation, political scrutiny, litigation and key influencers to identify and mitigate emerging risks.</li> <li>Escalates financial crimes related risks and issues to appropriate governance routines, management/board level committees.</li> <li>Identifies, aggregates, reports, escalates, inspects, and challenges the remediation and thematic analysis of FLU/CF-owned issues and control enhancements related to financial crimes.</li> </ul> What we are looking for: <ul><li>Extensive financial crime or broader compliance experience</li></ul> <ul><li>Broad understanding of risks and control frameworks</li></ul> Skills that will help: <ul><li>Management Experience</li></ul> Benefits of working at Bank of America: Ireland Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner. <ul> <li>Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons.</li> <li>20 days of back-up childcare and 20 days of back-up adult care per annum.</li> <li>The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc.</li> <li>Access to an Employee Assistance Program for confidential support and help for everyday matters.</li> <li>Access to free counselling through the Employee Assistance Program and virtual GP services through our private health care plan.</li> <li>Ability to donate to charities of your choice and the bank will match your contribution.</li> <li>Opportunity to access our Arts &amp; Culture corporate membership program and receive discounted entry to some of Ireland’s most iconic cultural institutions and exhibitions.</li> <li>Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local community.</li> </ul> Bank of America: Good conduct and sound judgment is crucial to our long term success. It’s important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well. We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity or gender reassignment, marital or civil partner status, race, religion or belief, colour, nationality, ethnic or national origins, membership of the Traveller community, age, sexual orientation, pregnancy or maternity, civil status, socio-economic background, family status or physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience. We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.

Global Financial Crimes Manager

Outlier

AI Training for Operations Management and Research

Job Description: Responsible for risk management and trading activities with limited direction from more senior staff. Strong knowledge of regional demand balances, understanding of risk management, hedging and trading strategies, as well as ability to work with internal and external partners. <ul> <li>Works independently and is responsible for risk management and trading activities</li> <li>Manage Northeast gas exposures; physical and financial within defined trading limits</li> <li>Responsible for regional trading / market views.</li> <li>Executes transactions in accordance with established trading strategies and risk parameters</li> <li>Contributes to the formulation of long-term strategies used for desk, sales, and origination market views</li> <li>May be needed to provide technical and product support to more junior associates</li> </ul> Required skills: <ul> <li>Strong knowledge of risk management, hedging and trading strategies as well as market characteristics</li> <li>Has a thorough knowledge of product area including market liquidity and volatility, pricing, and trading/hedging strategies of the Eastern natural gas markets</li> <li>Understanding of physical markets</li> <li>Five years of Eastern natural gas market experience required</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

Director, Northeast Gas Trading

Job Description: Please note that this requisition contains multiple locations but there is not an immediate opening for every location listed. This job will be open and accepting applications for a minimum of seven days from the date it was posted. At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for providing comprehensive advice and customized solutions to clients to help them achieve their financial goals. Key responsibilities include triaging client leads, making referrals to business partners based on client needs and asset thresholds, meeting with clients to review financial and investment goals, building a financial plan, and recommending brokerage products. Job expectations include applying and expanding knowledge by completing required licenses and trainings. This position is subject to SAFE Act registration requirements. Pursuant to the SAFE Act requirements, all employees engaged in residential loan mortgage originations must register with the federal registry system and remain in good standing. Since this position requires SAFE Act registration, employees are required to register and to submit to the required SAFE Act background check and registration process. Failure to obtain and/or maintain SAFE Act registration may result in disciplinary action up to and including termination. Responsibilities: <ul> <li>Works with clients to plan their short and long-term financial goals by building a financial plan with brokerage products, including stocks, bonds, mutual funds, annuities, and banking and money managed solutions</li> <li>Recommends banking and investments strategies that align with client financial goals and needs</li> <li>Triages client requests and makes referrals to appropriate internal service providers based on client needs and asset thresholds</li> <li>Mitigates and controls risk as part of daily activities</li> <li>Identifies and engages potential new clients through referrals or financial center clientele</li> <li>Provides coaching and feedback to referral partners based on knowledge of client needs and potential product services recommended</li> </ul> Required Qualifications: <ul> <li>Currently holds Series 7 &amp; 66 (63 &amp; 65 in lieu of 66) licenses. If you do not currently hold the 66 but have either a 63 or 65, an offer can be extended with the condition that a passing score is received for the missing series within 60 days.</li> <li>Has at least one year experience in the investments industry, including investment training and in-depth knowledge of investment products and services.</li> <li>Has at least one year experience working in the financial service industry and/or a sales environment where goals were met or exceeded.</li> <li>Sets and accomplishes goals, achieving whatever you put your mind to.</li> <li>Builds and nurtures strong relationships.</li> <li>Collaborates effectively with others to get things done.</li> <li>Communicates effectively and confidently and is comfortable engaging all clients.</li> <li>Manages goals, navigates complexity, prioritizes tasks and executes in a fast-paced environment.</li> <li>Likes to learn, adapts to new information and seeks the right solutions for clients.</li> <li>Efficiently manages your time and capacity.</li> <li>Is thorough and thoughtful in incorporating relevant regulatory due diligence into daily activities and long-term strategies for clients.</li> </ul> Desired Qualifications: <ul> <li>Strong computer skills with an ability to multitask in a demanding environment.</li> <li>At least three years’ experience working in the financial service industry and/or a sales environment where goals were met or exceeded.</li> <li>Achieved additional professional designations such as Certified Financial Planner (CFP) and/or Chartered Retirement Planning Counselor (CRPC).</li> </ul> <ul><li>Obtained your insurance licenses.</li></ul> Skills: <ul> <li>Account Management</li> <li>Advisory</li> <li>Client Experience Branding</li> <li>Customer and Client Focus</li> <li>Oral Communications</li> <li>Active Listening</li> <li>Attention to Detail</li> <li>Client Solutions Advisory</li> <li>Issue Management</li> <li>Pipeline Management</li> <li>Causation Analysis</li> <li>Client Management</li> <li>Policies, Procedures, and Guidelines</li> <li>Risk Management</li> <li>Written Communications</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

Financial Solutions Advisor Stage II - Consumer Investments - Manhattan Central Market

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for providing comprehensive advice and customized solutions to clients to help them achieve their financial goals. Key responsibilities include triaging client leads, making referrals to business partners based on client needs and asset thresholds, meeting with clients to review financial and investment goals, building a financial plan, and recommending brokerage products. Job expectations include applying and expanding knowledge by completing required licenses and trainings. This position is subject to SAFE Act registration requirements. Pursuant to the SAFE Act requirements, all employees engaged in residential loan mortgage originations must register with the federal registry system and remain in good standing. Since this position requires SAFE Act registration, employees are required to register and to submit to the required SAFE Act background check and registration process. Failure to obtain and/or maintain SAFE Act registration may result in disciplinary action up to and including termination. Responsibilities: • Works with clients to plan their short and long-term financial goals by building a financial plan with brokerage products, including stocks, bonds, mutual funds, annuities, and banking and money managed solutions • Recommends banking and investments strategies that align with client financial goals and needs • Triages client requests and makes referrals to appropriate internal service providers based on client needs and asset thresholds • Mitigates and controls risk as part of daily activities • Identifies and engages potential new clients through referrals or financial center clientele • Provides coaching and feedback to referral partners based on knowledge of client needs and potential product services recommended Required Qualifications: • Currently holds Series 7 &amp; 66 (63 &amp; 65 in lieu of 66) licenses. If you do not currently hold the 66 but have either a 63 or 65, an offer can be extended with the condition that a passing score is received for the missing series within 60 days. • Has at least one year experience in the investments industry, including investment training and in-depth knowledge of investment products and services. • Has at least one year experience working in the financial service industry and/or a sales environment where goals were met or exceeded. • Sets and accomplishes goals, achieving whatever you put your mind to. • Builds and nurtures strong relationships. • Collaborates effectively with others to get things done. • Communicates effectively and confidently and is comfortable engaging all clients. • Manages goals, navigates complexity, prioritizes tasks and executes in a fast-paced environment. • Likes to learn, adapts to new information and seeks the right solutions for clients. • Efficiently manages your time and capacity. • Is thorough and thoughtful in incorporating relevant regulatory due diligence into daily activities and long-term strategies for clients. Desired Qualifications: • Strong computer skills with an ability to multitask in a demanding environment. • At least three years’ experience working in the financial service industry and/or a sales environment where goals were met or exceeded. • Achieved additional professional designations such as Certified Financial Planner (CFP) and/or Chartered Retirement Planning Counselor (CRPC). • Obtained your insurance licenses. • Bilingual Spanish Preferred Skills: • Advisory • Account Management • Client Experience Branding • Customer and Client Focus • Oral Communications • Issue Management • Client Solutions Advisory • Pipeline Management • Active Listening • Attention to Detail • Risk Management • Policies, Procedures, and Guidelines • Client Management • Causation Analysis • Written Communications *Please note that this requisition contains multiple locations but there is not an immediate opening for every location listed. Shift:1st shift (United States of America) Hours Per Week: 40

Financial Solutions Advisor - Consumer Investments - Downtown Chicago Market

Job Description Terracon is seeking a Geologist or Engineer to join our team as an Environmental Project Manager! If you’re eager to learn and grow into all phases of environmental consulting including site assessments, investigations, and remediation, you have leadership and management aspirations; if your passion lies in working on challenging projects, then we invite you to explore with us! We are an employee-owned organization that creates earth-to-sky solutions with down-to-earth people. This position is for an experienced professional to assist in the planning, scheduling, and execution of environmental projects varying in size and complexity. As a Project Manager, oversee monitoring and testing of soil, soil vapor, and groundwater, generate subsurface maps and cross-sections; evaluate and interpret subsurface field and sampling data; develop conclusions, and prepare reports concerning the environmental and geologic site conditions. Essential Roles and Responsibilities:<ul> <li>Manage all aspects of small to medium sized projects to ensure they are completed safely, on time, and within budget.</li> <li>Prepare scopes of work for routine site investigations to assess soil, groundwater, soil vapor, and indoor air from a hydrogeological, geological, or environmental perspective. May assist more senior level project managers on large, more complex projects.</li> <li>Develop, plan, schedule, and implement technical scopes of work related to environmental site assessments, risk based corrective actions, and remediation designs/implementation with minimal oversight.</li> <li>Work with senior project managers to identify, develop, and gather the resources to complete the project.</li> <li>Work as part of a local team in Fargo, as well as within regional and national teams for various national account clients.</li> <li>Troubleshoot and recommend or resolve operational problems and minimize delays.</li> <li>Lead safety efforts for your team to promote Terracon’s Incident and Injury Free (IIF) culture, ensuring everyone works safely. Promote pre-task planning for all projects.</li> <li>Promote continuous quality and improvement on projects.</li> </ul> Requirements:<ul> <li>Bachelor’s degree in technical discipline practices by the Firm including Engineering, Environmental Science or Geology and a minimum of 5 years’ related experience.</li> <li>Valid driver’s license.</li> </ul> Preferred Certification:<ul><li>Professional Engineer (PE), Professional Geologist (PG) or similar professional registration/certification relevant to the type of services and projects being managed</li></ul> About Terracon Terracon is a 100 percent employee-owned multidiscipline consulting firm comprised of more than 7,000 curious minds focused on solving engineering and technical challenges from more than 180 locations nationwide. Since 1965, Terracon has evolved into a successful multi-discipline firm specializing in environmental, facilities, geotechnical, and materials services. Terracon’s growth is due to our talented employee-owners exceeding expectations in client service and growing their careers with new and exciting opportunities in the marketplace. Terracon’s vision of “Together, we are best at people” is demonstrated through our excellent compensation and benefits package. Based on eligibility, role and job status, we offer many programs including medical, dental, vision, life insurance, 401(k) plan, paid time off and holidays, education reimbursement, and various bonus programs. EEO Statement Terracon is an EEO employer. We encourage qualified minority, female, veteran and disabled candidates to apply and be considered for open positions. We do not discriminate against any applicant for employment, or any employee because of race, color, religion, national origin, age, sex, sexual orientation, gender identity, gender, disability, age, or military status.

Terracon

Project Manager

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: Manages and provides strategic and technical leadership on one or more significant areas of coverage and/or a portfolio of related insurance underwriting. Typically collaborates with one or more insurance specialists, and is responsible for insurance expense control (with a significant amount of expenditure authority). Responsible for accuracy of budgets for his area of responsibility. May individually manage complex and sensitive projects that can involve other business units. Interfaces with, and gives strategic insurance coverage advice to various business units. Bank of America’s Enterprise Insurance Management (EIM) team utilizes insurance to protect the bank’s assets and reduce corporate and line of business risk in support of our responsible growth strategy and risk management framework. EIM is looking for a dynamic professional to join our team as an Insurance Manager. Responsibilities: <ul> <li>Support management on a broad portfolio of property/casualty, professional management liability, specialty, and surety underwriting coverages</li> <li>Provide consulting as subject matter expert to resolve insurance inquiries for senior management and business units quickly and accurately</li> <li>Work with external brokers, insurers and third party administrators</li> <li>Interface with various lines of business across the firm to research, gather and analyze exposure, loss, and trend information</li> <li>Utilize relevant underwriting and claims knowledge to thoroughly analyze product availability, coverage, and pricing to provide recommendations on specific product purchases, structures and counterparties</li> <li>Have responsibility for collecting, reviewing and maintaining policy documentation, monitoring insurer credit quality, and providing appropriate management reporting of insurance programs</li> </ul> Required Qualifications: <ul> <li>Minimum 3 years’ experience in Insurance Risk Management and/or Commercial Insurance underwriting experience</li> <li>Demonstrated analytical skills, intellectually curious</li> <li>Resourceful/Research information - problem solver</li> <li>Excellent communication skills, teamwork and business partnering</li> <li>Proven strong communication and writing skills to all different levels</li> <li>Intermediate to advanced experience with Microsoft computer programs: Word, Excel, Access and Outlook</li> </ul> Desired Qualifications: <ul><li>BS/BA degree (Insurance &amp; Risk Management/Finance preferred) or related insurance work experience</li></ul> Minimum Education Requirement: <ul><li>High School Diploma / GED / Secondary School or equivalent”</li></ul> Skills: <ul> <li>Financial Forecasting and Modeling</li> <li>Underwriting</li> <li>Risk Analytics</li> <li>External Resource Management</li> <li>Vendor Management</li> <li>Analytical Thinking</li> <li>Financial Analysis</li> <li>Interpret Relevant Laws, Rules, and Regulations</li> <li>Reporting</li> <li>Collaboration</li> <li>Claims Management</li> <li>Policies, Procedures, and Guidelines</li> <li>Problem Solving</li> <li>Record Keeping</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

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