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<h3> Position Summary </h3> Workforce Analytics Today’s disruptive environment calls for a different mindset and a new approach to drive organizational performance and enhance human capital development. Deloitte Workforce Analytics brings that insight through data and analytics to help our clients find signals in the noise and align workforce actions with business outcomes. With our HR domain breadth and industry depth, we bring hands-on experience in people analytics, workforce listening and analytics, and market sensing. Recruiting for this role ends on 6/30/2025. Work you’ll do As a Visier People Analytics Senior Consultant, you will engage with clients to advance their people analytics capabilities across strategy, people, process, data and technology and to help them to deliver business-driven, actionable people insights across work, workforce and workplace topics (e.g., DEI, attrition, mobility, future of work, talent acquisition, compensation, performance management, etc.). You’ll work with an experienced team to help organizations navigate the future with confidence, embracing decision-making with clear, data-driven insights. Depending on your passion, capability, and experience your project work could include the following: <ul> <li>Conduct current state assessments or discoveries to understand client people analytics maturity, synthesize findings, and communicate key themes.</li> <li>Lead and support the development of a client's people analytics vision, strategy, operating model, and roadmap for scaling people analytics.</li> <li>Utilize Human Capital Management (HCM), people analytics, or enterprise and BI platforms to design, build, test and deploy reports, dashboards, data visualizations, and predictive models based on project requirements.</li> <li>Assist with end-to-end data and analytics processes, including cleansing and wrangling structured and unstructured data, designing, and building analytics and models, extracting insights and findings, visualizing outputs, and communicating outcomes to the client and other stakeholders.</li> <li>Leverage quantitative and qualitative data and analytics methods to analyze client data across HR and people analytics focus areas.</li> <li>Define top client business questions and challenges by conducting client interviews, synthesizing findings, and identifying key themes coming out of discovery work and client communications.</li> <li>Develop data visualizations that highlight key insights to help clients make informed business decisions related to human capital issues and communicate these insights to relevant stakeholders.</li> <li>Engage, communicate, and build relationships with internal and external stakeholders across geographies—both national and international—on both technical and non-technical people analytics topics.</li> </ul> Required Qualifications: <ul> <li>Bachelor’s degree</li> <li>4+ years of hands-on experience in Human Capital Consulting and/or closely related experience in a consultative people analytics role.</li> <li>4+ years of experience with People Analytics tools, specifically including a combination of the following: Visier, Power BI, Tableau, and/or Workday HCM.</li> <li>Proven experience with at least one Visier implementation, either by deploying Visier as the primary People Analytics platform for an organization or by expanding Visier capabilities through the implementation of new data subjects.</li> <li>4+ years of experience serving the HR Domain in areas such as recruiting, attrition, DE&amp;I, compensation and benefits, performance, and/or learning and development.</li> <li>Ability to travel 0-25%, on average, based on the work you do and the clients and industries/sectors you serve.</li> <li>Limited immigration sponsorship may be available.</li> </ul> Preferred Qualifications: <ul> <li>4+ years of experience utilizing Visier to deliver actionable insights in the role of a People Analytics practitioner.</li> <li>4+ years of external Consulting experience within a firm environment.</li> </ul> <ul> <li>Strong communication skills (to be able to effectively communicate with clients and Deloitte teams across the globe).</li> <li>Strong project management and technical skills including familiarity with the end-to-end lifecycle of a project.</li> <li>Strong familiarity with People Analytics data and technology architecture from data source to ingestion, transformation, and visualization.</li> <li>Advanced Excel, Word, and PowerPoint skills.</li> <li>Understanding of and exposure to advanced analytics techniques and approaches.</li> <li>Strong problem solving and troubleshooting skills with the ability to exercise mature judgment.</li> <li>Strong oral and written communication skills, including presentation skills.</li> <li>Ability to work independently and manage multiple task assignments.</li> </ul> Information for applicants with a need for accommodation: <a href="https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html" target="_blank">https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html</a> Possible Locations: Atlanta, Austin, Baltimore, Birmingham, Boca Raton, Boise, Boston, Charlotte, Chicago, Cincinnati, Cleveland, Columbus, Costa Mesa, Dallas, Davenport, Dayton, Denver, Des Moines, Detroit, Fort Worth, Fresno, Grand Rapids, Harrisburg, Hartford, Houston, Indianapolis, Jacksonville, Jersey City, Kansas City, Las Vegas, Los Angeles, Louisville, McLean, Memphis, Miami, Midland, Minneapolis, Morristown, Nashville, New Orleans, New York, Philadelphia, Pittsburgh, Portland, Princeton, Raleigh, Richmond, Rochester, Rosslyn, Sacramento, Salt Lake City, San Diego, San Francisco, San Jose, Seattle, St. Louis, Stamford, Tampa, Tempe, Tulsa, Washington DC The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $119,025 to $198,375. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. For more information about Human Capital, visit our landing page at: <a href="https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-human-capital-consulting-jobs.html" target="_blank">https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-human-capital-consulting-jobs.html</a> #HC25 #HCaaS25 Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. <a href="https://www2.deloitte.com/us/en/pages/careers/topics/recruiting-tips.html" target="_blank">Check out recruiting tips from Deloitte recruiters.</a> Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. <a href="https://www2.deloitte.com/us/en/pages/careers/articles/life-at-deloitte-benefits-and-rewards.html" target="_blank">Learn more about what working at Deloitte can mean for you.</a> Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte’s purpose is to make an impact that matters for our clients, our people, and in our communities. We are creating trust and confidence in a more equitable society. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. We are focusing our collective efforts to advance sustainability, equity, and trust that come to life through our core commitments. <a href="https://www2.deloitte.com/us/en/pages/about-deloitte/articles/purpose-at-deloitte-us.html" target="_blank">Learn more about Deloitte's purpose, commitments, and impact.</a> Professional development From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

Deloitte

People Analytics Visier Senior Consultant

<h3> Position Summary </h3> Today’s disruptive environment calls for a different mindset and a new approach to drive organizational performance and enhance human capital development. Deloitte Workforce Analytics brings that insight through data and analytics to help our clients find signals in the noise and align workforce actions with business outcomes. With our HR domain breadth and industry depth, we bring hands-on experience in Recruiting for this position will end on 6/30/25 Work you’ll do As a People Analytics Visier Consultant, you will engage with clients to advance their people analytics capabilities across strategy, people, process, data and technology and to help them to deliver business-driven, actionable people insights across work, workforce and workplace topics (e.g., DEI, attrition, mobility, future of work, talent acquisition, compensation, performance management, etc). You’ll work with an experienced team to help organizations navigate the future with confidence, embracing decision-making with clear, data-driven insights. Depending on your passion, capability, and experience your project work could include the following: <ul> <li>Conduct current state assessments or discoveries to understand client people analytics maturity, synthesize findings, and communicate key themes</li> <li>Lead and support the development of a client's people analytics vision, strategy, operating model and roadmap for scaling people analytics</li> <li>Utilize Human Capital Management (HCM), people analytics, or enterprise and BI platforms to design, build, test and deploy reports, dashboards, data visualizations, and predictive models based on project requirements</li> <li>Assist with end-to-end analytics process, including cleansing and wrangling structured and unstructured data, designing and building analytics and models, extracting insights and findings, visualizing outputs, and communicating outcomes to the client and other stakeholders</li> <li>Leverage quantitative and qualitative data and analytics methods to analyze client data across HR and people analytics focus areas</li> <li>Define top client business questions and challenges by conducting client interviews, synthesizing findings, and identifying key themes coming out of discovery work and client communications</li> <li>Develop data visualizations that highlight key insights to help clients make informed business decisions related to human capital issues and communicate these insights to relevant stakeholders</li> <li>Engage, communicate, and build relationships with internal and external stakeholders across geographies—both national and international—on both technical and non-technical people analytics topics</li> </ul> Required Qualifications <ul> <li>Bachelor’s degree in Human Resources, Business Analytics, IT or relevant field</li> <li>2+ years of experience in Human Capital Consulting and/or closely related experience in a consultative people analytics role.</li> <li>2+ years of experience with People Analytics tools, specifically including a combination of the following: Visier, Power BI, Tableau, and/or Workday HCM.</li> <li>Proven experience with at least one Visier implementation, either by deploying Visier as the primary People Analytics platform for an organization or by expanding Visier capabilities through the implementation of new data subjects.</li> <li>2+ years of experience serving the HR Domain in areas such as recruiting, attrition, DE&amp;I, compensation and benefits, performance, and/or learning and development.</li> <li>Ability to travel 25-50%, on average, based on the work you do and the clients and industries/sectors you serve.</li> <li>Limited immigration sponsorship may be available.</li> </ul> Preferred <ul> <li>Strong communication skills (to be able to effectively communicate with clients and Deloitte teams across the globe)</li> <li>Strong project management and technical skills including familiarity with the end-to-end lifecycle of a project</li> <li>Strong familiarity with People Analytics data and technology architecture from data source to ingestion, transformation, and visualization</li> <li>Advanced Excel, Word, and PowerPoint skills</li> <li>Understanding of and exposure to advanced analytics techniques and approaches</li> <li>Strong problem solving and troubleshooting skills with the ability to exercise mature judgment</li> <li>Strong oral and written communication skills, including presentation skills</li> <li>Ability to work independently and manage multiple task assignments</li> </ul> Information for applicants with a need for accommodation: <a href="https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html" target="_blank">https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html</a> Possible Locations: Costa Mesa, Denver, Fresno, Jersey City, Las Vegas, Los Angeles, Morristown, New York, Pleasanton, Princeton, Rochester, Sacramento, San Diego, San Francisco, San Jose, Seattle The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $97,875 to $163,125. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. For more information about Human Capital, visit our landing page at: <a href="https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-human-capital-consulting-jobs.html" target="_blank">https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-human-capital-consulting-jobs.html</a> #HC25 #HCaaS25 Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. <a href="https://www2.deloitte.com/us/en/pages/careers/topics/recruiting-tips.html" target="_blank">Check out recruiting tips from Deloitte recruiters.</a> Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. <a href="https://www2.deloitte.com/us/en/pages/careers/articles/life-at-deloitte-benefits-and-rewards.html" target="_blank">Learn more about what working at Deloitte can mean for you.</a> Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte’s purpose is to make an impact that matters for our clients, our people, and in our communities. We are creating trust and confidence in a more equitable society. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. We are focusing our collective efforts to advance sustainability, equity, and trust that come to life through our core commitments. <a href="https://www2.deloitte.com/us/en/pages/about-deloitte/articles/purpose-at-deloitte-us.html" target="_blank">Learn more about Deloitte's purpose, commitments, and impact.</a> Professional development From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

People Analytics Visier Consultant

<h2>Job Description</h2>We are seeking a dynamic and visionary leader to join our team as Director, AI Sales to lead the success of our ambitious specialist AI sales team in North America. In this pivotal role, you will own the North America AI Sales team, driving the success of ambitious targets and harnessing groundbreaking technology to redefine engagement with our customers. This role requires expertise in AI solutions and demonstrated leadership in building high-performance, technical sales teams. Experience within overlay sales is a huge bonus.This is an unique opportunity to lead our fastest growing product category, across our #1 market. You will lead our specialist AI sales team in honing their value-sales methodology and deepening alignment with their territories - accelerating AI penetration into our customer base and fundamentally transform CX delivery at the world's leading brands. With so much of the company’s bookings set to be delivered by AI in 2025, this is a rare opportunity to be at the forefront of the revenue and adoption strategy of the most disruptive technology of our decade.Key responsibilities<ul> <li>Reporting to the Global AI GTM leader, you'll form part of the GTM leadership of the AI Center of Excellence (COE) and collaborate closely with regional sales and success peers to deliver ambitious AI revenue targets.</li> <li>Take full ownership of North America AI sales target and proactively work towards meeting and exceeding it. Collaborate closely with the core sales team to develop and execute strategic plans to drive revenue growth from both existing Zendesk accounts and new business pursuits. </li> <li>Hire, coach, lead, motivate and inspire a team of 8 AI Sales Specialists. Attract, mentor, and develop top talent while encouraging a culture of achievement and accountability.</li> <li>Partner with core sales and success teams in North America to identify target accounts for AI and drive a successful demand generation plays to exceed pipeline targets.</li> <li>Build and nurture strong relationships with customers, understanding their business challenges and leveraging a value-based selling methodology to align the Zendesk AI portfolio to their goals.</li> <li>Collaborate closely with the COE AI Success team to proactively identify expansion/cross-sell opportunities through the addition of volume, higher automation rates, and/or new products.</li> <li>Support the construction of commercial modelling, provide expert guidance on a customers AI usage requirements and forecasted automation rate to ensure AI potential is maximised, whilst remaining aligned to customers requirements.</li> <li>Report on key top-of-funnel metrics / KPIs, adding to the accuracy of overall business forecasting and planning. Implement standard processes for forecasting, deal progression, and pipeline management using Salesforce CRM.</li> <li>Establish meticulous operational cadence within your team driving forecast accuracy with a keen view on deal progression, sales stage verification, and pipeline coverage.</li> <li>Participate and lead in customer and prospect meetings, maintaining key relationships with clients as well as services and technology partners.</li> <li>Collaborate closely with the product development team to continually innovate and enhance Zendesk’s AI solutions to meet evolving customer requirements and expectations. Provide valuable feedback from customer interactions to inform continuous product enhancements.</li> </ul>What you'll bring to the role<ul> <li>Consistent track record in leading and scaling high-performance sales teams in a fast-growth environment with a focus on hiring, retaining and developing talent.</li> <li>Demonstrated ability to exceed sales goals within the context of technical sales and SaaS.</li> <li>In-depth knowledge of AI technologies and their practical application to enhance both customer and agent experiences in CX</li> <li>Strong executive presence and experience in building long-term relationships with senior customers.</li> <li>Outstanding communication and negotiation skills honed through your experience. </li> <li>Experience as a quota carrying sales professional</li> <li>Experience in a similar specialist or overlay function is a bonus</li> </ul>The US annualized OTE (On Target Earnings) range for this position is $304,000.00-$456,000.00 with a pay mix of 60/40 (base/commission). This position may also be eligible for bonus, benefits, or related incentives. While this range reflects the minimum and maximum value for new hire salaries for the position across all US locations, the offer for the successful candidate for this position will be based on job related capabilities, applicable experience, and other factors such as work location. Please note that the compensation details listed in US role postings reflect the base salary only (or OTE for commissions based roles), and do not include bonus, benefits, or related incentives.The intelligent heart of customer experienceZendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster <a href="http://www.zendesk.com/diversity-inclusion/" target="_blank">global diversity, equity, &amp; inclusion</a> in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please <a href="https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf" target="_blank">click here</a>. Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to <a href="#">peopleandplaces@zendesk.com</a> with your specific accommodation request.

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