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<h1>People Data Scientist</h1> <a href="https://globalcareers-atlassian.icims.com/jobs/16841/people-data-scientist/job?mode=apply" target="_blank">Apply for this job</a> Working at Atlassian Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. <blockquote>Atlassian is hiring a data scientist to join our People Insights team, a cross-disciplinary group of analysts, data scientists, behavioral scientists, researchers and business partners, who use data and research to inform strategic and operational issues facing our leaders, teams, and people. In this role, you’ll get to:</blockquote> <ul> <li>Collaborate with behavioral scientists, business partners and others to understand the people insights needed to drive decision making at Atlassian, and design products and insights in a way that motivates and inspires action</li> <li>Conduct analyses to uncover data-driven people insights</li> <li>Help scale compelling insights from people data by building automated internal processes and/or products</li> <li>Learn from and collaborate with other Data Scientists, as well as mentor others on the team</li> </ul> <blockquote>On your first day, we’ll expect you to have:</blockquote> <ul> <li>Working knowledge of advanced statistical methods (e.g., could include: regression, cluster analysis, HLM, social network analysis, text analysis, longitudinal methods, etc.)</li> <li>Experience working with people data (e.g., survey data, HR data, psychological study data, human behavior data) in an applied setting</li> <li>Proven ability to translate data into compelling and easy-to-understand insights, stories, and narratives that resonate with a non-technical audience</li> <li>Knowledge of experimental methods</li> <li>Knowledge of Python or R</li> <li>Proficiency in reading and writing SQL queries</li> <li>Knowledge of Git is a plus</li> <li>Cross-functional collaboration skills</li> <li>Written and verbal communication skills</li> </ul> Compensation At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are: Zone A: $152,200 - $202,900 Zone B: $137,000 - $182,600 Zone C: $126,300 - $168,400 This role may also be eligible for benefits, bonuses, commissions, and equity. Please visit <a href="http://go.atlassian.com/payzones" target="_blank">go.atlassian.com/payzones</a> for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. Our perks &amp; benefits Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit <a href="http://go.atlassian.com/perksandbenefits" target="_blank">go.atlassian.com/perksandbenefits</a>to learn more. About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. To learn more about our culture and hiring process, visit <a href="http://go.atlassian.com/crh" target="_blank">go.atlassian.com/crh</a>. <a href="https://globalcareers-atlassian.icims.com/jobs/16841/people-data-scientist/job?mode=apply" target="_blank">Apply for this job</a>

Atlassian

People Data Scientist

Forum Ventures

Generative AI Founder, SEO

At Webflow, our mission is to bring development superpowers to everyone. Webflow is a Website Experience Platform (WXP) that empowers modern marketing teams to visually build, manage, and optimize stunning websites. With AI-driven personalization baked in, Webflow enables teams to significantly boost conversion rates, translating directly into measurable business growth. From independent designers and creative agencies to Fortune 500 companies, millions worldwide use Webflow to be more nimble, creative, and collaborative. We’re looking for a Senior GTM Data Analyst to drive the analyses of both our PLG and sales businesses to support our top-line financial forecast, as well as provide meaningful and actionable insights to our Go-to-Market (GTM) teams. This role will sit under finance and will partner across the company, with key cross-functional partners sitting in the data &amp; insights, sales, growth marketing, pricing &amp; packaging, and partnerships orgs. This position has the opportunity to make a significant impact on business performance and company trajectory through data. We are looking for an empathetic, humble, curious, and collaborative team member who is excited to provide meaningful, actionable insights to teams at Webflow while helping to shape our foundational data capabilities. <h2>About the role </h2> <ul> <li>Location: Remote-first (United States; BC &amp; ON, Canada)</li> <li>Full-time</li> <li>Permanent </li> <li>Exempt</li> <li>The cash compensation for this role is tailored to align with the cost of labor in different geographic markets. We've structured the base pay ranges for this role into zones for our geographic markets, and the specific base pay within the range will be determined by the candidate’s geographic location, job-related experience, knowledge, qualifications, and skills.</li> <ul> <li>United States (all figures cited below are in USD and pertain to workers in the United States)</li> <ul> <li>Zone A: $121,000 - $164,000</li> <li>Zone B: $114,000 - $154,000</li> <li>Zone C: $107,000 - $144,500</li> </ul> </ul> </ul> Please visit our <a href="https://webflow.com/careers#pay-zones" target="_blank">Careers page</a> for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. <ul> <li>Reporting to the Director of Finance, GTM</li> </ul> As a Senior Data Analyst you’ll … <ul> <li>Analyze and transform complex datasets to generate actionable GTM insights through queries and advanced analytical tools</li> <li>Develop predictive models to assess potential revenue outcomes of GTM initiatives, supporting strategic planning and budgeting</li> <li>Utilize a range of data and visualization tools such as Snowflake, dbt, Fivetran, Tableau, Python, and R to create, automate, and visualize insights</li> <li>Partner with cross-functional stakeholders to perform root cause analysis that will lead to actionable insights that inform strategic decisions.</li> </ul> <h2>About you </h2> You’ll thrive as a Senior GTM Data Analyst if you: <ul> <li>Have 4+ years of experience working in data analytics (or other relevant focus), providing high quality, reproducible analysis, with a strong grasp of SaaS and product-led growth (PLG) business metrics</li> <li>Have proficiency in SQL for large data manipulation, integrating multiple data sources, and creating data visualizations using tools like Tableau, Snowsight, or Hex; experience with Python or R is a plus</li> <li>Have exceptional analytical skills to interpret trends and provide actionable recommendations that influence business strategy</li> <li>Are a proven collaborator and self-starter with a track record of empowering business stakeholders through diagnostic and descriptive analysis for data-driven decision-making</li> <li>Have excellent communication skills for presenting insights to both technical and non-technical audiences, and ability to thrive in a fast-paced, complex environment</li> </ul> <h3>Our Core Behaviors:</h3> <ul> <li> Obsess over customer experience. We deeply understand what we’re building and who we’re building for and serving. We define the leading edge of what’s possible in our industry and deliver the future for our customers</li> <li> Move with heartfelt urgency. We have a healthy relationship with impatience, channeling it thoughtfully to show up better and faster for our customers and for each other. Time is the most limited thing we have, and we make the most of every moment</li> <li> Say the hard thing with care. Our best work often comes from intelligent debate, critique, and even difficult conversations. We speak our minds and don’t sugarcoat things — and we do so with respect, maturity, and care</li> <li> Make your mark. We seek out new and unique ways to create meaningful impact, and we champion the same from our colleagues. We work as a team to get the job done, and we go out of our way to celebrate and reward those going above and beyond for our customers and our teammates</li> </ul> <h3>Benefits &amp; wellness</h3> <ul> <li>Equity ownership (RSUs) in a growing, privately-owned company.</li> <li>100% employer-paid healthcare, vision, and dental insurance coverage for employees and dependents (full-time employees working 30+ hours per week), as well as Health Savings Account/Health Reimbursement Account, dependent care Flexible Spending Account (US only), dependent on insurance plan selection where applicable in the respective country of employment; Employees may also have voluntary insurance options, such as life, disability, hospital protection, accident, and critical illness where applicable in the respective country of employment</li> <li>12 weeks of paid parental leave for both birthing and non-birthing caregivers, as well as an additional 6-8 weeks of pregnancy disability for birthing parents to be used before child bonding leave (where local requirements are more generous employees receive the greater benefit); Employees also have access to family planning care and reimbursement</li> <li>Flexible PTO with a mandatory annual minimum of 10 days paid time off for all locations (where local requirements are more generous employees receive the greater benefit), and sabbatical program</li> <li>Access to mental wellness and professional coaching, therapy, and Employee Assistance Program</li> <li>Monthly stipends to support health and wellness, smart work, and professional growth</li> <li>Professional career coaching, internal learning &amp; development programs</li> <li>401k plan and pension schemes (in countries where statutorily required) financial wellness benefits, like CPA or financial advisor coverage</li> <li>Discounted Pet Insurance offering (US only)</li> <li>Commuter benefits for in-office employees</li> </ul> Temporary employees are not eligible for paid holiday time off, accrued paid time off, paid leaves of absence, or company-sponsored perks unless otherwise required by law. <h3>Remote, together</h3> At Webflow, equality is a core tenet of our culture. We are an Equal Opportunity (EEO)/Veterans/Disabled Employer and are <a href="https://webflow.com/diversity-equity-inclusion" target="_blank">committed</a> to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law. Pursuant to the San Francisco Fair Chance Ordinance, Webflow will consider for employment qualified applicants with arrest and conviction records. <h3>Stay connected</h3> Not ready to apply, but want to be part of the Webflow community? Consider following our story on our <a href="https://webflow.com/blog" target="_blank">Webflow Blog</a>, <a href="https://www.linkedin.com/company/webflow-inc-/" target="_blank">LinkedIn</a>, <a href="https://twitter.com/webflow" target="_blank">X (Twitter)</a>, and/or <a href="https://www.glassdoor.com/Reviews/Webflow-Reviews-E890506.htm" target="_blank">Glassdoor</a>. <h3>Please note:</h3> We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Upon interview scheduling, instructions for confidential accommodation requests will be administered. To join Webflow, you'll need a valid right to work authorization depending on the country of employment. If you are extended an offer, that offer may be contingent upon your successful completion of a background check, which will be conducted in accordance with applicable laws. We may obtain one or more background screening reports about you, solely for employment purposes. For information about how Webflow processes your personal information, please review <a href="https://webflow.com/legal/applicant-privacy-notice" target="_blank">Webflow’s Applicant Privacy Notice</a>.

Webflow

Senior GTM Data Analyst

<h1>Principal Strategist, Sales and Success (Rovo AI)</h1> <a href="https://globalcareers-atlassian.icims.com/jobs/16394/principal-strategist%2c-sales-and-success-%28rovo-ai%29/job?mode=apply" target="_blank">Apply for this job</a> Your future team Atlassian is seeking a Principal Strategist to drive the dynamic growth and adoption of our Rovo AI suite of solutions. This role will evaluate opportunities to drive revenue and value throughout the customer lifecycle, develop economic models and projections, and work cross-functionally with responsibility for overall program management for the Sales &amp; Success GTM teams. We are looking for a highly capable individual contributor who will partner closely with Sales and Success, Marketing, Product, Engineering and Revenue Operations teams. This individual should thrive in a fast-paced environment, evaluate challenges from multiple angles to cogently structure and implement plans, and be able to operate independently. Working at Atlassian Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. What you'll do <ul> <li>Strategic Planning: Have a pulse on market trends, competitive landscape, and internal capabilities to identify growth opportunities and risks. Update strategic plans, target market and revenue impact as needed.</li> <li>Program Management: Develop and maintain program plan including scoping, milestone planning, identifying resource needs, managing timelines, determining program operating rhythm, championing change management, etc.</li> <li>Execution and Monitoring: Oversee the implementation of strategic initiatives and track progress against goals. Adjust plans as needed based on performance metrics and changing market conditions.</li> <li>Risk Mitigation: Manage dependencies and risks by implementing best practices to proactively address potential issues, pinpoint operational inefficiencies, and enhance overall processes.</li> <li>Analytics: Support development of economic models, including evaluation of financial forecasts, long-range planning, and propensity models. Establish and track key performance indicators (KPIs) to monitor and report on the business's progress. Create data visualizations to enhance stakeholders' understanding of the company's performance.</li> <li>Cross-Functional Leadership: Work cross-functionally to ensure strategies and tactics are integrated and executed effectively. Foster collaboration and communication across teams, with emphasis on supporting collaboration for customer engagements between GTM and R&amp;D teams.</li> <li>Stakeholder Engagement: Communicate strategic goals and initiatives to key stakeholders, including senior management. Execute tactical requests as needed and prepare and present reports on progress and outcomes.</li> </ul> Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. We encourage you to apply should you meet many of these requirements and have the ability and interest to develop the others. <ul> <li>Have 10+ years of experience in the high-tech industry in combination with program management, consulting, corporate strategy, business operations, with an emphasis on strategic program execution. </li> <li>Deep program management experience with success leading high-impact, cross-functional programs or projects with a strong sense of urgency and commitment.</li> <li>Exceptional critical thinking and analytic skills including evaluating risks and contingencies, developing structure in ambiguity, connecting the dots, and tackling difficult problems combined with the ability to prioritize and function well in a dynamic and matrix environment. </li> <li>Ability to develop financial models and analysis, demonstrate strong quantitative analysis skills. Have experience framing strategic choices based on well-grounded assumptions, using logic when data or market signals are limited. </li> <li>A self-starter with a willingness to roll up your sleeves and work across teams to accomplish goals, tasks, and deliver outcomes.</li> <li>Ability to influence and impact without authority and across multiple organizational altitudes through strong communication, collaboration, and presentation skills, with particularly strong executive-level verbal and written communication skills.</li> <li>Demonstrate leadership qualities throughout your work – taking ownership of challenges, supporting your colleagues, and setting the standard for quality in your deliverables.</li> </ul> Compensation At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are: Zone A: $176,100 - $234,800 Zone B: $158,500 - $211,400 Zone C: $146,200 - $194,900 This role may also be eligible for benefits, bonuses, commissions, and equity. Please visit <a href="http://go.atlassian.com/payzones" target="_blank">go.atlassian.com/payzones</a> for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. Our perks &amp; benefits Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit <a href="http://go.atlassian.com/perksandbenefits" target="_blank">go.atlassian.com/perksandbenefits</a>to learn more. About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. To learn more about our culture and hiring process, visit <a href="http://go.atlassian.com/crh" target="_blank">go.atlassian.com/crh</a>. <a href="https://globalcareers-atlassian.icims.com/jobs/16394/principal-strategist%2c-sales-and-success-%28rovo-ai%29/job?mode=apply" target="_blank">Apply for this job</a>

Principal Strategist, Sales and Success (Rovo AI)

<h1>Senior Data Scientist</h1> Analytics &amp; Data Science | Seattle, United States | Remote, Remote | Full-Time <a href="https://careers-americas.icims.com/jobs/15042/senior-data-scientist/job?mode=apply" target="_blank">Apply for this job</a> Working at Atlassian Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. <h3>Your future team</h3> You will be part of a world-class Data Science team that leverages data to drive insights about our products and customers. The Data Science team partners with Product Managers/Researchers/ Engineers/Marketers/Designers/Privacy and Executive teams to drive and influence. They use a variety of analysis and data-science techniques to understand how Atlassian’s customers engage with our products and communications and, in doing so, identify, design, and measure the success of product investments. Compensation At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are: Zone A: $175,100 - $233,400 Zone B: $157,600 - $210,100 Zone C: $145,300 - $193,800 This role may also be eligible for benefits, bonuses, commissions, and equity. Please visit <a href="http://go.atlassian.com/payzones" target="_blank">go.atlassian.com/payzones</a> for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. <h3>In this role, you will:</h3> <ul> <li>Collaborate on a variety of product and business problems with a diverse set of cross-functional partners and become a trusted strategic partner through the structure and clarity of your work.</li> <li>Apply technical expertise with quantitative analysis, experimentation, and the presentation of data to develop strategies for our business and help solve the business's biggest challenges.</li> <li>Focus on developing hypotheses through analytical approaches, different methodologies, frameworks, and technical approaches to test them.</li> <li>Define, understand, and test opportunities to improve the products and business and influence roadmaps through insights and recommendations.</li> <li>Partner with cross-functional teams to inform, influence, and execute strategy decisions</li> <li>Identify and measure the success of product efforts through forecasting and monitoring of key product metrics to understand trends.</li> <li>You will use data to shape product development, quantify new opportunities, identify upcoming challenges, and ensure the products we build bring value to people, businesses, and Atlassian.</li> </ul> <h3>Minimum Qualifications / Your background:</h3> <ul> <li>5+ Years of Experience in Data Science or related fields</li> <li>Proficiency in SQL AND another data manipulation programming language (e.g Python, R)</li> <li>Expertise at telling stories with data and familiarity with at least one visualization tool (e.g. Tableau, R-Shiny, Microstrategy, SAP Business Objects, Looker, etc.)</li> <li>Experience in applying statistical concepts (e.g. regressions, A/B tests, clustering, probability) to business problems</li> <li>Experience driving projects or programs which have had proven impact on business strategy and performance through your analytics skills</li> <li>Ability to craft analysis into well-written and persuasive content</li> </ul> <h3>Desirable Qualifications</h3> <ul> <li>7+ Years of Experience in Data Science or related fields OR 5+ Years of experience in Data Science along with a post-graduate degree or equivalent in a related field</li> <li>An understanding of the SaaS business model and key metrics</li> <li>Experience in developing insights for Chat, Search or LLM-based products</li> </ul> Our perks &amp; benefits Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit <a href="http://go.atlassian.com/perksandbenefits" target="_blank">go.atlassian.com/perksandbenefits</a>to learn more. About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. To learn more about our culture and hiring process, visit <a href="http://go.atlassian.com/crh" target="_blank">go.atlassian.com/crh</a>. <a href="https://careers-americas.icims.com/jobs/15042/senior-data-scientist/job?mode=apply" target="_blank">Apply for this job</a>

Senior Data Scientist

At Coinbase, our mission is to<a href="https://blog.coinbase.com/our-mission-strategy-and-culture-18a92a3bb0fa" target="_blank"> increase economic freedom around the world</a>, and we couldn’t do this without hiring the best people. We’re a group of hard-working overachievers who are deeply focused on building the future of finance and Web3 for our users across the globe, whether they’re trading, storing, staking or using crypto. Know those people who always lead the group project? That’s us. There are a few things we look for across all hires we make at Coinbase, regardless of role or team. First, we look for candidates who will thrive in a<a href="https://blog.coinbase.com/culture-at-coinbase-f0e1c2a99aff" target="_blank"> culture</a> like ours, where we default to trust, embrace feedback, and disrupt ourselves. Second, we expect all employees to commit to our<a href="https://blog.coinbase.com/coinbase-is-a-mission-focused-company-af882df8804" target="_blank"> mission-focused approach</a> to our work. Most importantly, we seek people who are excited about crypto, because those are the folks who enjoy the intense moments in our sprint and recharge work culture. We’re a remote-first company looking to hire the absolute best talent all over the world. Who you are: <ul> <li>You’ve got positive energy. You’re optimistic about the future and determined to get there. </li> <li>You’re never tired of learning. You want to be a pro in bleeding edge tech like DeFi, NFTs, DAOs, and Web 3.0. </li> <li>You appreciate direct communication. You’re both an active communicator and an eager listener - because let’s face it, you can’t have one without the other. You’re cool with candid feedback and see every setback as an opportunity to grow.</li> <li>You can pivot on the fly. Crypto is constantly evolving, so our priorities do, too. What you worked on last month may not be what you work on today, and that excites you. You’re not looking for a boring job.</li> <li>You have a “can do” attitude. Our teams create high-quality work on quick timelines. Owning a problem doesn’t scare you, but rather empowers you to take 100% responsibility for achieving our mission.</li> <li>You want to be part of a winning team. We’re stronger together, and you’re a person who embraces being pushed out of your comfort zone. </li> </ul> The Customer Self-Service and Automation (CSSA) team at Coinbase is dedicated to enhancing the customer experience by developing robust self-service and automation solutions. Our goal is to empower customers with effortless and highly efficient self-service support options, ultimately enhancing product satisfaction. Collaborating closely with Product, Engineering, Design, Analytics, and other teams, we aim to revolutionize customer interactions. We are currently seeking an experienced Technical Program Manager to oversee our Customer-facing self-service and AI efforts, focusing on identifying automation opportunities and ensuring scalability. The ideal candidate will possess a blend of technical proficiency, project management acumen, and a profound understanding of customer and agent needs. This role plays a crucial part in shaping the future of customer engagement through strategic planning, technological innovation, and cross-functional cooperation What you’ll be doing (ie. job duties): <ul> <li> Customer Workflow Analysis: Attain a deep understanding of customer workflows to identify and implement automation opportunities that enhance efficiency and effectiveness.</li> <li> Automation Strategy Development: Define and lead the long-term customer-facing automation strategy, ensuring alignment and successful execution with both technical and non-technical stakeholders.</li> <li> Cross-functional Collaboration: Partner with engineering, product, analytics, and customer experience teams to develop business requirements, define success criteria, and ensure seamless delivery of automation initiatives.</li> <li> Quality Assurance Leadership: Oversee User Acceptance Testing (UAT) for all automation launches, and establish ongoing quality monitoring to maintain high standards.</li> <li> Performance Measurement: Develop and track key performance indicators (KPIs) to measure the effectiveness of customer support systems, making data-driven decisions to enhance performance and satisfaction.</li> <li> Industry Trend Awareness: Stay informed on industry trends and emerging technologies, ensuring automation solutions remain cutting-edge and deliver optimal customer experiences.</li> <li> Risk and Issue Management: Monitor program status, proactively identify and address risks and issues, and ensure timely resolution to keep projects on track.</li> </ul> What we look for in you (ie. job requirements): <ul> <li>6+ years of program/product management experience at a technology company and/or in a technical capacity</li> <li>3+ years of similar experience working with Customer Support organizations</li> <li>Experience working with and an understanding of basic concepts for ML and/or LLMs</li> <li>Experience working with Customer Support tools (IVRs, chatbots, CRMs, etc)</li> <li>Strong understanding of customer experience principles and how technology can enhance customer satisfaction</li> <li>Experience building strategy and roadmaps (both technical and programmatic) with clear success criteria</li> <li>Ability to communicate with technical and non-technical stakeholders in order to drive alignment</li> <li>Exceptional communication and leadership skills, with the ability to influence and drive consensus across diverse stakeholder groups</li> <li>Ability to leverage data to inform critical decisions and make recommendations</li> <li>Prior experience working with global teams/stakeholders across a wide range of timezones</li> <li>Proficiency in software development concepts as well as SQL</li> </ul> Nice to haves: <ul> <li>Proficiency in Product Management/UX/Design best practices</li> <li>Experience working with localization teams </li> <li>Experience with Salesforce, Amazon Connect, Looker, and Snowflake</li> </ul> ID: P62428 Pay Transparency Notice: Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include target bonus + target equity + benefits (including medical, dental, vision and 401(k)). Pay Range: $161,500—$190,000 USD <h3>Commitment to Equal Opportunity</h3> Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Know Your Rights notice <a href="https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf" target="_blank">here</a>. Additionally, Coinbase participates in the <a href="https://static-assets.coinbase.com/e-verify.pdf" target="_blank">E-Verify program</a> in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site <a href="https://chrome.google.com/webstore/detail/chromevox/kgejglhpjiefppelpmljglcjbhoiplfn" target="_blank">click here to download</a> a free compatible screen reader <a href="http://www.chromevox.com/tutorial/" target="_blank">(free step by step tutorial can be found here)</a>. <h3>Global Data Privacy Notice for Job Candidates and Applicants</h3> Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available <a href="https://www.coinbase.com/legal/applicant_privacy_notice" target="_blank">here</a>. By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined <a href="https://www.coinbase.com/legal/application-arbitration-agreement" target="_blank">here.</a>

Coinbase

Senior Technical Program Manager, CX (AI, ML)

<h1>Senior Business Intelligence Engineer</h1> <a href="https://globalcareers-atlassian.icims.com/jobs/16789/senior-business-intelligence-engineer/job?mode=apply" target="_blank">Apply for this job</a> Working at Atlassian Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. We’re seeking a Senior Business Intelligence Engineer to join a high-performing team passionate about solving business problems with advanced analytics. You will translate raw data into valuable business insights, guide initiatives to measure the health of Cloud Migrations, build dashboards, and support key performance indicators. The ideal candidate has proficiency in SQL, proven data visualization skills, and experience engaging with executive audiences. The candidate will be excellent at time management and comfortable with ambiguity in a fast-paced environment. <ul><li>Partner with senior leaders to translate business needs into technical requirements, data products and actionable insights.</li></ul> <ul> <li>Design, develop, and optimize key business metrics, reports, analyses and dashboards to drive business decisions</li> <li>Use data visualization, statistics, and storytelling to effectively answer open-ended business questions</li> <li>Manage data pipelines, reports, and dashboards</li> <li>Work with data engineers on our scalable data infrastructure for analytics</li> <li>Present data results, analyses and recommendations to senior leaders</li> </ul> <ul> <li>Bachelors/Masters in Computer Science, Information Systems, Business/Data Analytics or a related field</li> <li>Minimum 2 years of experience creating dashboards and interactive reports in BI tools (Tableau, Streamlit, Databricks, etc)</li> <li>Minimum 2 years of SQL experience with a solid understanding of CTEs, Sub-queries, and window functions</li> <li>Minimum 2 years experience in an analytics field with data engineering exposure</li> <li>Working knowledge of Databricks to write production-level queries and publish visualizations</li> <li>Knowledge of scripting languages like Python and R is a plus</li> <li>Comfortable presenting data insights and recommendations to non-technical audiences</li> <li>Experience with Git-based tools like BitBucket</li> <li>Experience defining technical requirements and using data and metrics to draw actionable insights</li> </ul> Compensation At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are: Zone A: $125,600 - $167,400 Zone B: $113,000 - $150,700 Zone C: $104,200 - $138,900 This role may also be eligible for benefits, bonuses, commissions, and equity. Please visit <a href="http://go.atlassian.com/payzones" target="_blank">go.atlassian.com/payzones</a> for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. Our perks &amp; benefits Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit <a href="http://go.atlassian.com/perksandbenefits" target="_blank">go.atlassian.com/perksandbenefits</a>to learn more. About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. To learn more about our culture and hiring process, visit <a href="http://go.atlassian.com/crh" target="_blank">go.atlassian.com/crh</a>. <a href="https://globalcareers-atlassian.icims.com/jobs/16789/senior-business-intelligence-engineer/job?mode=apply" target="_blank">Apply for this job</a>

Senior Business Intelligence Engineer

<h1>Principle Data Scientist - Experimentation</h1> <a href="https://careers-americas.icims.com/jobs/15903/principle-data-scientist---experimentation/job?mode=apply" target="_blank">Apply for this job</a> Working at Atlassian Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. Atlassian is looking for a Principal Data Scientist to join our Experimentation Data Science team. The Experimentation Data Science team partners with the experimentation engineering team to help unlock Atlassian’s experimentation capabilities. We help teams experiment successfully by delivering training, tools, and analyses to go from idea to decision as quickly as possible. This is a unique opportunity to work in a collaborative environment to create a culture of experimentation and tackle challenging and distinctive problems. <h2>Your future team</h2> The Experimentation Data Science team sits within the in the Atlassian Corporate Engineering Organization. The team is tasked with pursuing opportunities to increase the velocity and value of experiments in Atlassian. We work cross-functionally with stakeholders in GTM, growth, product, data engineering, and analytics platform teams. We providing experimentation expertise and hands-on support for experimenting at scale. The teams we work with are split geographically between the US and Australia. We are highly nimble, with a focus on velocity between theory and practice, and laser-focused on business impact. <h2>What you’ll do</h2> As a Principle Experimentation Data Scientist, you will drive the experimentation practices and analyses, collaborating with business, engineering, and analytics teams, to enable trustworthy decisions at scale. Additionally, you will lead the organization to develop and adopt novel ways (sprt, stratified random sampling, etc.,) to increase the speed of the experimentation lifecycle. <h2>Your background</h2> <h3>On the first day, we'll expect you to have</h3> <ul> <li>Master or PhD in a quantitative subject (Statistics, Mathematics, Computer Science, Operations Research, or relevant work experience)</li> <li>5+ years of related industry experience in the data science and experimentation domain</li> <li>Experience building and scaling experimentation practices, statistical methods, and tools in a large scale organization</li> <li>Experience with causal inference, multi-arm bandits. reinforcement learning, synthetic data and experimentation, non-parametric methods</li> <li>Expertise in SQL, familiarity with Python, knowledge of Spark and cloud data environments (e.g. AWS, Databricks)</li> <li>Ability to communicate and explain data science and experimentation concepts to diverse audiences, craft a compelling story</li> <li>Focus on business practicality and the 80/20 rule; very high bar for output quality, but recognize the business benefit of "having something now" vs "perfection sometime in the future"</li> <li>Agile development mindset, appreciating the benefit of constant iteration and improvement</li> </ul> <h3>It's great, but not required, if you have</h3> <ul> <li>Experience working in a consumer or B2C space for a SaaS product provider, or the enterprise/B2B space</li> <li>Familiarity working with go-to-market (GTM), buyer experience and Growth teams (in addition to Product and Engineering)</li> <li>Excelling in solving ambiguous and complex problems, being able to navigate through uncertain situations, breaking down complex challenges into manageable components and developing innovative solutions</li> </ul> Our perks &amp; benefits Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit <a href="http://go.atlassian.com/perksandbenefits" target="_blank">go.atlassian.com/perksandbenefits</a>to learn more. About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. To learn more about our culture and hiring process, visit <a href="http://go.atlassian.com/crh" target="_blank">go.atlassian.com/crh</a>. <a href="https://careers-americas.icims.com/jobs/15903/principle-data-scientist---experimentation/job?mode=apply" target="_blank">Apply for this job</a>

Principle Data Scientist - Experimentation

<h1>About One</h1>One’s mission is simple - to help customers achieve financial progress. We’re doing this by creating simple solutions to help our customers save, spend, borrow, and grow their money – all in one place. The U.S. consumer today deserves better. Millions of Americans today can’t access credit, build savings or wealth, and are left to manage their financial lives through multiple disconnected apps. Almost a quarter of U.S. adults are unbanked or underbanked and roughly 80% of fintech users rely on multiple accounts to manage their finances. What makes us unique? We are backed by a preeminent fintech investor (Ribbit) and the world’s largest retailer (Walmart), maintain the speed and independence of a startup, and employ a strong (and growing) collection of world-class talent. There’s never been a better moment to build a business that helps people achieve financial progress. Come build with us!<h1>The role</h1>As a member of the Product Analytics team, your mandate is to work closely with teams and leads across the business to shape the acquisition, growth, and optimization strategies that will drive bottom-line impact for the Core Banking business. Sitting at the intersection of Product, Finance, Marketing, and Engineering, you will work cross-functionally to define the problem at-hand, create a framework to break it down, leverage data to enable optimal decision-making and extend proposals that advance both the business and the Core Banking product. To be successful, you’ll need a passion for solving complex problems inherent to working in the fintech industry, have an eager-mentality to accelerate our robust customer growth, and take an owner-like mentality in managing our foremost business performance metrics. This role will impact One’s vision by further extending the growth of our flagship product, fostering a bridge between the Banking product and our other rapidly expanding product offerings, and effectively managing the foremost business performance metrics to kickstart more customers on their financial journeys!<h2>This role is responsible for: </h2><ul> <li>Performing detailed product usage and business performance analyses to derive data insights that lead to actionable business solutions. </li> <li>Intertwining analytics with business and product strategy to craft business proposals that ultimately impact the bottom-line </li> <li>Building and testing new concepts from the ground-up in order to improve the top business KPIs critical to the Banking business and drive product growth</li> <li>Designing, executing, and analyzing A/B tests to measure impact of changes with a focus on iteration to perfection.</li> <li>Sharing business insights and product enhancement recommendations to senior leadership and stakeholders effectively and concisely.</li> <li>Thinking through 2nd order impacts of their analysis and explaining the impacts to different business areas.</li> </ul><h1>You bring</h1><ul> <li>5-10 years of professional experience in analytics with a proven track record of leveraging quantitative analyses to impact key product decisions </li> <li>Ability to build from the ground-up and a strong analytical aptitude to quickly convert whitespace complex business processes into understandable and easy-to-manage analysis and decision points.</li> <li>Experience working in an analytical scripting language (SQL, Python) with concrete understanding of common statistical methods and applications such as experimentation, regression, and probabilities.</li> <li>Strong written and verbal skills - inclusive of the ability to distill technical subjects for non-technical audiences and effectively communicate findings to stakeholders and executive leadership.</li> <li>The capacity to work both independently and collaboratively with members across the business to surface new insights that will fuel the product roadmap.</li> <li>Curiosity and desire to figure out the key insights even in an uncertain environment.</li> <li>The Triple H Factor: Humble, Hungry and Honest</li> <li> An act-like-an-owner mentality: decisive, collaborative, and ruthlessly prioritize </li> </ul><h1>Pay Transparency</h1>The estimated annual base salary for this position ranges from $150,000 to $175,000. Pay is generally based upon the level, complexity, responsibility, and job duties / requirements of the specific position. We then source candidates with the requisite skills, expertise, education, training, and experience. If you are selected for an interview, please feel welcome to speak to a Talent Partner about our compensation philosophy and other available benefits.<h1>What it’s like working @ One</h1><ul> <li>Competitive cash</li> <li>Benefits effective on day one </li> <li>Early access to a high potential, high growth fintech</li> <li>Generous stock option packages in an early-stage startup</li> <li>Remote friendly (anywhere in the US) and office friendly - you pick the schedule</li> <li>Flexible time off programs - vacation, sick, paid parental leave, and paid caregiver leave</li> <li>401(k) plan with match</li> </ul> We use Covey as part of our hiring process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using <a href="https://getcovey.com/product/covey-scout-inbound" target="_blank">Covey Scout for Inbound</a> on May 31, 2024.Please see the independent bias audit report covering our use of Covey <a href="https://getcovey.com/nyc-local-law-144" target="_blank">here</a>.<h1>Leveling Philosophy</h1>In order to thoughtfully scale the company and avoid downstream inequities, we’ve adopted a flat titling structure at One. Though we may occasionally post a role externally with a prefix such as “Senior” to reflect the external level of the position, we do not use prefixes in titles like that internally unless in a position which manages a team. Internal titles typically include your specific functional responsibility, such as engineering, product management or sales, and often include additional descriptors to ensure clarity of role and placement within our organization (i.e. “Engineer, Platform”, “Sales, Business Development” or “Manager, Talent”). Employees are paid commensurate with their experience and the internal level within One.<h1>Inclusion &amp; Belonging</h1>To build technology and products that are used and loved by people and solve real-world problems, we need to build a team with many different perspectives and experiences. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at <a href="mailto:talent@one.app" target="_blank">talent@one.app</a>.

Product Analytics

<h1>Principal Business and Data Analyst</h1> Support | Seattle, United States | Remote, Remote | San Francisco, United States | Full-Time <a href="https://careers-americas.icims.com/jobs/15133/principal-business-and-data-analyst/job?mode=apply" target="_blank">Apply for this job</a> Working at Atlassian Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. Being part of our support organization, you are the customer champion, a trusted partner to Product &amp; Engineering teams, scaling our business by making our Enterprise Customers more successful. You will be key in our company strategic transformation towards Enterprise Cloud. By using your strong business, analytical and data skills, you will identify opportunities to improve our Enterprise Customer’s experience after they migrate to our cloud, based on data and insights from support, and will influence product roadmap, culminating in accelerated growth while keeping our margins (support costs). You're part data analyst, part product manager, and part program manager. You're strategic and also relationship- and data-driven. <ul> <li>Influence product roadmap by identifying, articulating the business impact and proposing possible solutions to the most impacting friction to our customers, after they migrate to our cloud</li> <li>By manipulating data from our customers' interactions with support, extract insights, prepare and deliver regular reporting that uncover improvements opportunities in customer experience, business growth and support efficiency</li> <li>Deliver high-quality deep-dive analysis into opportunities and friction areas happening post-migration and corresponding business cases</li> <li>Partner with Engineering and Product Leaders to design processes and solutions to solve complex support challenges and to implement product improvements that prevent customer friction</li> <li>Identify and remedy Product specific supportability gaps</li> <li>Tell stories through data that resonate with executive leadership</li> <li>Build relationship and rapport to become a trusted advisor to senior partners (Heads of Support, Analytics, Product, and Engineering)</li> <li>Lead projects independently</li> </ul> You will report to the Group Manager, Support Enablement, CSS. <ul> <li>10+ years of relevant experience with a proven ability as an principal data analyst in software development, service delivery, or customer support</li> <li>You have in-depth business understanding and the ability to map business challenges to data</li> <li>Experience with SQL and visualization tools (for example: Tableau, Power BI)</li> <li>Strong written, verbal communication, and presentation skills to senior audience</li> <li>Proven track record of developing longer-term strategies and using data to influence product roadmap</li> <li>Extensive experience working with Product Managers and Software Developers</li> <li>Solid experience Influencing senior partners (directors, heads of ) to enact change</li> </ul> Compensation At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are: Zone A: $192,000 - $256,000 Zone B: $172,800 - $230,400 Zone C: $159,300 - $212,400 This role may also be eligible for benefits, bonuses, commissions, and equity. Please visit <a href="http://go.atlassian.com/payzones" target="_blank">go.atlassian.com/payzones</a> for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. Our perks &amp; benefits Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit <a href="http://go.atlassian.com/perksandbenefits" target="_blank">go.atlassian.com/perksandbenefits</a>to learn more. About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. To learn more about our culture and hiring process, visit <a href="http://go.atlassian.com/crh" target="_blank">go.atlassian.com/crh</a>. <a href="https://careers-americas.icims.com/jobs/15133/principal-business-and-data-analyst/job?mode=apply" target="_blank">Apply for this job</a>

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