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At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.<h2>Position Summary</h2>Responsible for supporting the provision and use of the Employee Assistance Program.<h2>Position Overview</h2><ul> <li> Schedule: Tuesday-Saturday 10:00AM-6:30PM EST </li> <li> Holiday/PTO Requirements: As a 24-hour call center operation, we will treat holidays as normal working business days, unless you have been approved for time off. This means you would work your normal shift if the Company Observed Holiday falls on your normal workday. No PTO available the first 45 days of employment. </li> <li> Training Requirements: First six weeks of employment will be training on Monday-Friday 9:00AM-5:30PM EST</li> </ul><h2>What you will do</h2><ul> <li>Responsible for supporting the provision and use of the Employee Assistance Program.</li> <li>Determines purpose of call by actively listening and interacting with callers, triages call in a in a professional and timely manner.</li> <li>Taking inbound calls and or chats from members </li> <li>Connect member with additional and appropriate benefits / external resources. </li> <li>Supporting members with troubleshooting and deescalating where needed </li> <li>Embodying CVS Core values in each interaction.</li> <li>Assesses client’s needs; researches and articulately communicates information regarding pertinent EAP services and resources.</li> <li>Recognizes crisis situations and evaluates for needed action to minimize risk.</li> <li>Performs appropriate research in internal databases and online to identify potential providers and resources.</li> <li>Enters member information into the appropriate EAP system to initiate the case and documents comments and information thoroughly and professionally.</li> <li>Assists team members with necessary activities to effectively respond to member inquiries about and requests for services and resources related to various life skills such as finding childcare, finding eldercare, etc.</li> <li>Utilizes relevant Aetna databases to research and identify validated, appropriate member resources.</li> <li>Provides miscellaneous support functions including administrative support, follow-up calls, and other duties as assigned.</li> <li>Compliance with Policies and Regulatory Standards.</li> <li>Protects the confidentiality of member information and adheres to enterprise policies, and EAP policies and procedures.</li> <li>Maintains accurate and complete internal documentation of required information that meets risk management and regulatory requirements.</li> </ul>Required Qualifications<ul> <li>1+ years’ experience in call center environment</li> <li>Experienced in a social, psychological, or human service field providing client support.</li> <li> Technical Requirement for personal residential internet service. Recommended Technical requirements when obtaining your own residential internet service:<ul> <li>Select an internet service that is either broadband or fiber (e.g., Verizon Fios, Comcast).</li> <li>Select a minimum of 25mbps/3mbps. Remember, the higher the speed, the faster your internet. A hardwired connection is required (ethernet connection); a wireless connection will introduce the risk of performance degradation. </li> <li>Consider the internet usage of others in the household during your scheduled working hours. You may need to obtain a higher speed internet connection so your ability to perform your work is not affected. Streaming video content and gaming will significantly reduce the amount of bandwidth available for your corporate equipment.</li> </ul> </li> </ul><h2>Preferred Qualifications</h2><ul> <li>Mental health or Human services background preferred. </li> <li>1-3 years of healthcare experience preferred.</li> </ul>Education<ul><li>High School Diploma or GED</li></ul>Anticipated Weekly Hours40Time TypeFull timePay RangeThe typical pay range for this role is:$17.00 - $28.46This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.Great benefits for great peopleWe take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:<ul> <li>Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.</li> <li>No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.</li> <li>Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.</li> </ul>For more information, visit <a href="https://jobs.cvshealth.com/us/en/benefits" target="_blank">https://jobs.cvshealth.com/us/en/benefits</a>We anticipate the application window for this opening will close on: 03/27/2025Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

CVSHealth

Customer Service Representative - Employee Assistance Program (Tuesday-Saturday 10:00AM-6:30PM EST)

CompanyCox Automotive - USAJob Family GroupFinanceJob ProfileFinance Support Specialist IIManagement LevelIndividual Contributor Flexible Work Option Hybrid - Ability to work remotely part of the weekTravel %NoWork ShiftDayCompensationHourly base pay rate is $17.74 - $26.59/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.Job Description This hybrid position, located in Atlanta, Georgia, focuses on all Accounts Payable functions within Enterprise Finance &amp; Accounting Accounts Payable. The position is responsible for, but not limited to, customer service management of phone and email inquiries across all areas of Accounts Payable including resolution of escalated inquiries, transaction reconciliations, payment research, creation and processing help desk incidents in Service Station, mail automation and invoice workflow optimization best practices. Some key responsibilities will include the following: <ul> <li>Oversee resolution of daily incoming/outgoing phone and email requests across all AP functions. </li> <li>Research, troubleshoot, and resolve complex exceptions across all AP Functions within defined service level agreements </li> <li>Review &amp; Reconcile supplier statements for billing optimization efficiency, resolve unapplied credits and supplier refund checks.</li> <li>Create and track Service Station incidents for Cox internal/external customers </li> <li>Work closely with internal/external customers to resolve billing issues/disputes with excellent customer service </li> <li>Partner with various accounting divisions for analysis and any re-class entries for AP transactions to ensure accuracy of Cox financial records </li> <li>Research and troubleshoot system accounting errors. </li> <li>Train new Accounts Payable Specialists that are onboarded</li> <li>Partner with other Cox Client Support groups to maintain cross-departmental connections and train on Accounts Payable policy and procedures </li> <li>Assist in process development and Standard Operating Procedures documentation for Accounts Payable </li> </ul> Qualifications: <ul> <li>HS Diploma/GED with generally 2+ years of experience in accounting or a related field. A candidate may also have any level degree or certification beyond HS Diploma/GES with 1+ year of experience.</li> <li>Experience partnering with both internal and external customers</li> <li>Experience working in a team environment </li> <li>Ability to deliver high levels of customer service </li> <li>Excellent oral and written communication is mandatory </li> </ul> Competencies/Skills: <ul> <li>Effective accounting and organizational skills required </li> <li>Strong organizational and analytical skills </li> <li>High degree of accuracy and attention to detail </li> <li>Strong computer skills and proficient use of Excel, Word, PowerPoint </li> <li>Strong knowledge of Oracle Financials </li> <li>Working knowledge of AS400 systems </li> </ul> Drug TestingTo be employed in this role, you’ll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.BenefitsEmployees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells – or simply uses – cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. <h3> </h3>

Cox Communications

Finance Support Specialist I

At Webflow, our mission is to bring development superpowers to everyone. Webflow is a Website Experience Platform (WXP) that empowers modern marketing teams to visually build, manage, and optimize stunning websites. With AI-driven personalization baked in, Webflow enables teams to significantly boost conversion rates, translating directly into measurable business growth. From independent designers and creative agencies to Fortune 500 companies, millions worldwide use Webflow to be more nimble, creative, and collaborative. We’re looking for a Senior Web Designer to help craft engaging and intuitive digital experiences for<a href="https://university.webflow.com/" target="_blank"> Webflow University</a>. You’ll craft user flows, wireframes, and interactive content while designing eye-catching graphics, illustrations, and branded elements. Plus, you’ll build a scalable design system that keeps everything looking sharp. If you have a knack for designing seamless SaaS or enterprise websites, love creating smooth navigation experiences, and have a genuine interest in education, we’d love to hear from you! <h1>About the role:</h1> <ul> <li>Location: Remote-first (United States)</li> <li>Full-time</li> <li>Permanent </li> <li>Exempt</li> <li>The cash compensation for this role is tailored to align with the cost of labor in different geographic markets. We've structured the base pay ranges for this role into zones for our geographic markets, and the specific base pay within the range will be determined by the candidate’s geographic location, job-related experience, knowledge, qualifications, and skills.</li> <ul> <li>United States (all figures cited below are in USD and pertain to workers in the United States)</li> <ul> <li>Zone A: $121,000 - $164,000</li> <li>Zone B: $114,000 - $154,000</li> <li>Zone C: $107,00 - $144,500</li> </ul> </ul> </ul> This role is also eligible to participate in Webflow's company-wide bonus program. Target amounts are a percentage of base salary and vary by career level. Payouts are based on company performance against established financial and operational goals. Please visit our <a href="https://webflow.com/careers#pay-zones" target="_blank">Careers page</a> for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. <ul> <li>Reporting to the Sr. Manager, Education Platforms</li> </ul> As a Senior Web Designer, you’ll … <ul> <li>Collaborate with Webflow University Platform team to execute on large-scale initiatives as well as to support ad hoc projects</li> <li>Create intuitive user flows, wireframes, prototypes, and interactive content</li> <li>Develop and maintain visual assets such as illustrations, graphics, and branded elements to ensure a cohesive and engaging customer education experience</li> <li>Build and maintain a design system for Customer Education, including brand guidelines, design specifications and reusable components</li> </ul> In addition to the responsibilities outlined above, at Webflow we will support you in identifying where your interests and development opportunities lie and we'll help you incorporate them into your role. <h1>About you:</h1> You’ll thrive as a/an Senior Web Designer if you: <ul> <li>Have experience designing, developing, and maintaining websites for SaaS and/or enterprise software products. Bonus points if it was focused on customer education or product enablement.</li> <li>Are proficient in Figma or similar tools to create wireframes, prototypes and high-fidelity mockups, familiarity with designing in Webflow is a plus!</li> <li>Have experience designing intuitive navigation structures and search functionalities to enhance content discoverability and user experience.</li> <li>Thrive in ambiguous environments by proactively identifying solutions, taking initiative, and driving clarity.</li> <li>Are a strong communicator with the ability to articulate design decisions, navigate feedback, and build alignment with stakeholders.</li> </ul> <h3>Our Core Behaviors:</h3> <ul> <li> Obsess over customer experience. We deeply understand what we’re building and who we’re building for and serving. We define the leading edge of what’s possible in our industry and deliver the future for our customers</li> <li> Move with heartfelt urgency. We have a healthy relationship with impatience, channeling it thoughtfully to show up better and faster for our customers and for each other. Time is the most limited thing we have, and we make the most of every moment</li> <li> Say the hard thing with care. Our best work often comes from intelligent debate, critique, and even difficult conversations. We speak our minds and don’t sugarcoat things — and we do so with respect, maturity, and care</li> <li> Make your mark. We seek out new and unique ways to create meaningful impact, and we champion the same from our colleagues. We work as a team to get the job done, and we go out of our way to celebrate and reward those going above and beyond for our customers and our teammates</li> </ul> <h3>Benefits &amp; wellness</h3> <ul> <li>Equity ownership (RSUs) in a growing, privately-owned company</li> <li>100% employer-paid healthcare, vision, and dental insurance coverage for full-time employees (working 30+ hours per week) and their dependents. Full-time employees may also be eligible for voluntary insurance options where applicable in the respective country of employment</li> <li>12 weeks of paid parental leave for both birthing and non-birthing caregivers, as well as an additional 6-8 weeks of pregnancy disability leave for birthing parents to be used before child bonding leave (note: where local requirements are more generous, employees receive the greater benefit); full-time employees also have access to family planning care and reimbursement</li> <li>Flexible PTO for all locations and sabbatical program</li> <li>Access to mental wellness and professional coaching, therapy, and Employee Assistance Program</li> <li>Monthly stipends to support work and wellness</li> <li>401k plan or pension schemes (in countries where statutorily required), and other financial wellness benefits, like CPA and financial advisor coverage</li> </ul> Temporary employees may be eligible for paid holiday and time off, statutory leaves of absence, and company-sponsored medical benefits depending on their Fixed Term Contract and their country/state of employment. <h3>Remote, together</h3> At Webflow, equality is a core tenet of our culture. We are an Equal Opportunity (EEO)/Veterans/Disabled Employer and are <a href="https://webflow.com/diversity-equity-inclusion" target="_blank">committed</a> to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law. Pursuant to the San Francisco Fair Chance Ordinance, Webflow will consider for employment qualified applicants with arrest and conviction records. <h3>Stay connected</h3> Not ready to apply, but want to be part of the Webflow community? Consider following our story on our <a href="https://webflow.com/blog" target="_blank">Webflow Blog</a>, <a href="https://www.linkedin.com/company/webflow-inc-/" target="_blank">LinkedIn</a>, <a href="https://twitter.com/webflow" target="_blank">X (Twitter)</a>, and/or <a href="https://www.glassdoor.com/Reviews/Webflow-Reviews-E890506.htm" target="_blank">Glassdoor</a>. <h3>Please note:</h3> We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Upon interview scheduling, instructions for confidential accommodation requests will be administered. To join Webflow, you'll need a valid right to work authorization depending on the country of employment. If you are extended an offer, that offer may be contingent upon your successful completion of a background check, which will be conducted in accordance with applicable laws. We may obtain one or more background screening reports about you, solely for employment purposes. For information about how Webflow processes your personal information, please review <a href="https://webflow.com/legal/applicant-privacy-notice" target="_blank">Webflow’s Applicant Privacy Notice</a>.

Webflow

Senior Web Designer, Customer Education

<h2> Client Service Associate </h2> <a href="#"> apply now </a> <a href="#"> Back To Search Results </a> LOCATION: Oklahoma City, Oklahoma FLEXIBILITY: Hybrid/Onsite SALARY: $0 - $ SALARY: $17 - $17/hour POSTED: March 24, 2025 JOB TYPE: Contract JOB ID: 30811 <h4>I want more jobs Like this in My inbox.</h4> <a href="#"> Job alerts </a> <h4> Job details </h4> <h4><a href="https://jobs.inceed.com/job/30811" target="_blank">To Apply for this Job Click Here</a></h4> Compensation: $17.00 hourly Location: Oklahoma City, Oklahoma Position: Client Service Associate / Data Entry Inceed has partnered with a great company to help find a skilled Client Service Associate / Data entry clerk to join their team! This is an excellent opportunity for a detail-oriented individual with strong computer skills who enjoys working with documents and data. This role involves reviewing paperwork, ensuring accuracy, and maintaining organized digital records. It is a great fit for someone who thrives in an office setting and is comfortable handling data with precision. <h3>Responsibilities:</h3> <ul> <li> Review and process various documents, ensuring completeness and accuracy </li> <li> Verify that all forms are signed, dated, and properly completed </li> <li> Organize and input data into computer systems with a high level of accuracy </li> <li> Maintain digital and physical records efficiently </li> <li> Collaborate with internal teams to address document discrepancies </li> </ul> <h3>Required Qualifications &amp; Experience:</h3> <ul> <li> At least one year of office experience demonstrating computer proficiency </li> <li> Strong typing, reading, and computer skills </li> <li> Excellent attention to detail and organizational abilities </li> <li> Ability to work efficiently in a structured environment </li> </ul> <h3>Nice to Have Skills &amp; Experience:</h3> <ul> <li> Experience handling sensitive documents or data entry </li> <li> Familiarity with office software and digital file management </li> <li> Strong communication and teamwork skills </li> </ul> <h3>Perks &amp; Benefits:</h3> <ul> <li> 3 different medical health insurance plans, dental, and vision insurance </li> <li> Voluntary and Long-term disability insurance </li> <li> Paid time off, 401k, and holiday pay </li> <li> Weekly direct deposit or pay card deposit </li> </ul> <h3>If you are interested in learning more about the Client Service Associate / Data Entry Clerk opportunity, please submit your resume for consideration. We are unable to provide sponsorship at this time.</h3> We are Inceed, a staffing direct placement firm who believes in the possibility of something better. Our mission is simple: We’re here to help every person, whether client, candidate, or employee, find and secure what’s better for them. Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. #LI-MR2 #INDOKC <h4><a href="https://jobs.inceed.com/job/30811" target="_blank">To Apply for this Job Click Here</a></h4> <h4>I want more jobs Like this in My inbox.</h4> <a href="#"> Job alerts </a> <h5> Share This Job </h5> <a href="https://www.facebook.com/sharer.php?u=https://jobs.inceed.com/job/30811-client-service-associate-oklahoma-city-oklahoma/" target="_blank"> </a> <a href="https://twitter.com/intent/tweet?url=https://jobs.inceed.com/job/30811-client-service-associate-oklahoma-city-oklahoma/" target="_blank"> </a> <a href="https://www.linkedin.com/shareArticle?mini=true&amp;url=https://jobs.inceed.com/job/30811-client-service-associate-oklahoma-city-oklahoma/" target="_blank"> </a> Copied <a href="#"> </a> <h5> Share This Job </h5> <a href="https://www.facebook.com/sharer.php?u=https://jobs.inceed.com/job/30811-client-service-associate-oklahoma-city-oklahoma/" target="_blank"> </a> <a href="https://twitter.com/intent/tweet?url=https://jobs.inceed.com/job/30811-client-service-associate-oklahoma-city-oklahoma/" target="_blank"> </a> <a href="https://www.linkedin.com/shareArticle?mini=true&amp;url=https://jobs.inceed.com/job/30811-client-service-associate-oklahoma-city-oklahoma/" target="_blank"> </a> Copied <a href="#"> </a> <h4> Apply Now </h4> "*" indicates required fields <h2> About Us </h2> Inceed is a staffing and recruiting team full of people-loving people. Specializing in the IT and Finance &amp; Accounting fields, we thrill at the opportunity to help you discover the next step in your career or, as we call it, your “something better”. And with the broad reach of our multiple branches, we’re able to do so nationwide. It feels weird tooting our own horn, but we are super proud to be: (same list awards and recognitions) Once we synch up with you to discuss a job posting, we value connection above all else. After all, how can we know if it’s a culture fit, a lifestyle fit, a passion fit, if we don’t truly know the person behind the resume?

Inceed

Client Service Associate

See yourself at Twilio. Join the team as our next Technical Support Engineer 2 on Twilio’s Programmable Voice Support Team. Who we are &amp; why we’re hiring Twilio powers real-time business communications and data solutions that help <a href="https://customers.twilio.com/" target="_blank">companies and developers worldwide</a> build better applications and customer experiences. Twilio is looking for a Technical Support Engineer - Voice to join our APAC team supporting our customers’ with their Programmable Voice issues. You will function as the voice of Twilio to our customers and partners and function as a subject matter expert for Twilio’s platform. We’re looking for someone who is excited by solving tough problems and enjoys helping others work through complex technical issues. You’re a strong communicator to both technical and non-technical audiences via phone or email, and you’re able to empathize with frustrated customers from all backgrounds. You enjoy collaborating with colleagues on your team, help them with the day-to-day challenges, and are able to contribute ideas on how to improve the team’s work. You should have a firm understanding of the technology stacks common to the Web ecosystem and experience in a telecom environment. (For example, you’ve implemented, deployed and/or maintained/supported Avaya/Cisco/Open PBX/or similar platforms of significant size in the past). You’ve got strong time management skills, work well in a fast-paced environment, and are efficient at getting work done while still following standard processes and procedures. Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias. At Twilio, we support <a href="https://www.twilio.com/company/diversity" target="_blank">diversity, equity &amp; inclusion</a> wherever we do business. About the job Twilio is looking for new Technical Support Engineers to join our APAC Voice Support team. We are seeking candidates with a consistent record of providing outstanding technical support, who have experience with VOIP/SIP/IP-PBXes, REST APIs, and the development of web and mobile applications. Responsibilities In this role, you will: <ul> <li>Work on Programmable Voice and Elastic SIP Trunking submitted by both individual developers and major brands via multiple communications channels (email, phone, chat).</li> <li>Assist customers with troubleshooting voice connectivity, audio quality, application-level and networking issues.</li> <li>Speak with customers in order to guide them through the development of their voice application.</li> <li>Collaborate with your teammates and the Twilio Product and Engineering teams via Slack, Jira and Zoom.</li> <li>Report reproducible Voice bugs and review our internal knowledge base to stay up to speed with industry shifts and standards.</li> <li>Work with your manager to surface customer problems and assist in process betterments.</li> </ul> Qualifications Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required <ul> <li>2+ years of experience in a client-facing, technical role.</li> <li>Past telecom experience, including knowledge of SIP and IP Telephony protocols, and experience using packet capture tools (e.g. Wireshark).</li> <li>1+ years of experience troubleshooting VoIP and SIP issues, and configuring PBX.</li> <li>Ability to address customer concerns and provide feedback in a friendly, diplomatic and empathetic way; you treat customer problems like your own.</li> <li>Ability to advise on improvements for the Voice product. </li> <li>Ability to make sound decisions quickly and efficiently.</li> <li>Experience with troubleshooting and resolving QoS (Quality of Service) issues, including escalations to third parties.</li> <li>Strong knowledge of RESTful API’s with the ability to understand and troubleshoot issues with cloud solutions.</li> <li>Skilled in troubleshooting network connectivity issues, with an understanding of TCP/UDP, and basics of SSL/TLS. Bonus: an understanding of WebRTC.</li> <li>Third level qualification in Computer Science, Network Engineering, or a related discipline, or relevant experience related to this position.</li> </ul> <ul> <li>You will help customers solve their technical challenges through tickets, phone calls, and chat conversations</li> <li>You will interact, collaborate and network with other departments in Twilio in your search for solutions that our customers need.</li> <li>Twilio provides 24/7 support, requiring availability to work on weekends and holidays from 6:30 AM to 3:30 PM India Standard Time.</li> </ul> Desired <ul> <li>Excellent written and verbal communication skills.</li> <li>Previous experience or knowledge of Twilio products.</li> <li>Previous experience with IP-PBX configuration.</li> <li>Previous experience with JIRA, Zendesk, or similar ticketing systems. </li> </ul> Location This role will be located remote, and based in India. What we offer There are many benefits to working at Twilio, including things like competitive pay, generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call<a href="https://www.twilio.com/company/values" target="_blank"> Twilio Magic</a>. Additionally, we empower employees to build<a href="https://www.twilio.org/impact-fund/" target="_blank"> positive change in their communities</a> by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,<a href="https://www.twilio.com/company/jobs#open-positions" target="_blank"> please consider other open positions</a>. Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law. Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at <a href="#">accommodations@twilio.com</a>.

Twilio

Technical Support Engineer 2

Family &amp; Children’s Services, Oklahoma’s leading community mental health center is looking for a personable, front desk specialist who can provide front desk support services in telephone operations, general front desk operations, client and public engagement, and other related responsibilities. Family &amp; Children’s Services works to heal hurting and abused children, strengthen families, and provide hope and a path to recovery for those battling mental illness and addiction. Requires a high school diploma or the equivalent, preferably with course work office administration, typing, and computer software. One year experience in medical office or healthcare with direct patient care/interaction in past 3 years required. Must be able to type a minimum of 30 WPM. Ability to work effectively with employees and clients under stressful situations; ability to work with agitated, mentally ill and/or substance-abusing public; ability to maintain an effective working relationship with agency employees; ability to maintain a professional manner at all times; and ability to maintain confidentiality. Good listening skills. Ability to manage multi-line telephone system and other communication technologies. Must possess strong computer skills.

Family & Children's Services

Employment & Education Specialist-Individual Support

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.This is a full-time telework role.The hours for this position are Monday-Friday 8 AM - 5 PM CST.Position Summary/Mission Aetna is an industry leader in serving dual eligible populations by utilizing best-in-class operating and clinical models. We collaborate with members, providers, and community organizations in pursuit of quality solutions that address the full continuum of our members’ health care and social determinant needs. Dual Eligible Special Needs Plans (DSNP) members are enrolled in Medicare and Medicaid. Our Care Managers are frontline advocates for members who cannot advocate for themselves. Join us in this exciting opportunity as we grow and expand DSNP into new markets across the country.Fundamental Components <ul> <li>Nurse Care Manager is responsible for assessing, planning, implementing, and coordinating all case management activities with members to evaluate the medical needs of the member to facilitate the member’s overall wellness.</li> <li>Develops a proactive plan of care to address identified issues to enhance the short and long-term outcomes as well as opportunities to enhance a member’s overall wellness.</li> <li>Uses clinical tools and information/data review to conduct an evaluation of member's needs and benefits.</li> <li>Applies clinical judgment to incorporate strategies designed to reduce risk factors and barriers and address complex health and social indicators which impact care planning.</li> <li>Conducts assessments that consider information from various sources, such as claims, to address all conditions including co-morbid and multiple diagnoses that impact functionality.</li> <li>Uses a holistic approach to assess the need for a referral to clinical resources and other interdisciplinary team members.</li> <li>Consults with supervisor and others in overcoming barriers in meeting goals and objectives, presents cases at interdisciplinary case conferences.</li> <li>Utilizes case management processes in compliance with regulatory and company policies and procedures. Utilizes motivational interviewing skills to ensure maximum member engagement and discern their health status and health needs based on key questions and conversation.</li> </ul>Required Qualifications<ul> <li>Must have active and unrestricted RN licensure in the state of Alabama OR compact licensure in state of residence</li> <li>3+ years of clinical experience</li> <li>2+ years of case management, discharge planning and/or home healthcare coordination experience</li> </ul>Preferred Qualifications<ul> <li>Certified Case Manager</li> <li>Excellent analytical and problem-solving skills</li> <li>Bilingual</li> <li>Effective communications, organizational, and interpersonal skills</li> <li>Ability to work independently</li> <li>Effective computer skills including navigating multiple systems and keyboarding</li> <li>Proficiency with standard corporate software applications, including MS Word, Excel, Outlook, and PowerPoint, as well as some special proprietary applications</li> </ul>Education <ul> <li>Associate's Degree in Nursing (REQUIRED) with equivalent experience</li> <li>Bachelor’s Degree (PREFERRED)</li> </ul>Certification <ul><li>Must have active and unrestricted RN licensure in the state of Alabama OR compact licensure in state of residence</li></ul>Anticipated Weekly Hours40Time TypeFull timePay RangeThe typical pay range for this role is:$54,095.00 - $116,760.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.Great benefits for great peopleWe take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:<ul> <li>Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.</li> <li>No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.</li> <li>Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.</li> </ul>For more information, visit <a href="https://jobs.cvshealth.com/us/en/benefits" target="_blank">https://jobs.cvshealth.com/us/en/benefits</a>We anticipate the application window for this opening will close on: 04/24/2025Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Care Manager RN (Remote)

You could be the one who changes everything for our 28 million members as a Customer Care professional at Centene. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility. Shifts will be Monday - Friday, 8am - 4:30pm EST Position Purpose: Delivers education and information to members and/or providers on behalf of the customer service team to help inform them of the latest updates or changes made to products, gather information, and ensure a successful experience. Facilitates the reach outs via outbound calls to provide providers with timely, accurate, and personalized support. <ul> <li>Reaches out to members and/or providers for educational or informational purposes to help support solutions or concerns.</li> <li>Escalates calls in the event providers are unable to deliver solutions.</li> <li>Serves as the front-line support on various member and/or provider inquiries, requests, or concerns.</li> <li>Assists with sharing product awareness campaigns, policy changes, directory audits, monthly provider satisfaction surveys, and basic claims related outreach with providers.</li> <li>Maintains performance and quality standards based on established contact center metrics.</li> <li>Expands knowledge on primary market and/or plan, and may expand to cover additional markets and/or plans that may require minor research (e.g., benefits eligibility).</li> <li>Documents information including demographics, call summaries, and communications for quality and performance tracking through the Customer Relationship Management (CRM) applications.</li> <li>Remains up-to-date and adheres to quality standards, regulation, and all other policies to ensure quality, consistency, and compliance.</li> <li>Performs other duties as assigned.</li> <li>Complies with all policies and standards.</li> </ul> Education/Experience: Requires a High School diploma or GED. Requires 1 – 2 years of related experience. May require vocational or technical education in addition to prior work experience. Vocation or technical education may include additional on-the-job training or continuous learning education. Experience in a contact center environment preferred.Pay Range: $17.50 - $27.50 per hourCentene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law. Total compensation may also include additional forms of incentives.Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act

Oklahoma Complete Health

Outbound Customer Service Advocate II

<a href="#"> Back </a> <h1>Interventional Neurology Inpatient/Outpatient Support – Physician Assistant at Hillcrest in Tulsa, OK!</h1>

Hillcrest Healthcare System

Interventional Neurology Inpatient/Outpatient Support - Physician Assistant at Hillcrest in Tulsa, OK!

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility. The ideal candidate should possess Behavioral Health and Medical experience. This role requires candidates to be based in Mississippi as in-person travels at our office are required. Position Purpose: Develops, assesses, and facilitates complex care management activities for primarily mental and behavioral health needs members to provide high quality, cost-effective healthcare outcomes including personalized care plans and education for members and their families related to mental health and substance use disorder.<ul> <li>Evaluates the needs of the member via phone or in-home visits related to the resources available, and recommends and/or facilitates the care plan/service plan for the best outcome, which may include behavioral health and social determinant needs</li> <li>May perform telephonic, digital, home and/or other site visits outreach to assess member needs and collaborate with resources</li> <li>Develops ongoing care plans for members with high level acuity and works to identify providers, specialists, and community resources needed for care including mental health and substance use disorders</li> <li>Coordinates as appropriate between the member and/or family/caregivers, community resources, and the care provider team to ensure identified services are accessible to members</li> <li>Monitors care plans/service plans and/or member status and outcomes for changes in treatment side effects, complications and clinical symptoms and provides recommendations to care plan/service plan based on identified member needs</li> <li>Facilitates care coordination and collaborates with appropriate providers or specialists to ensure member has timely access to needed care or services</li> <li>Collects, documents, and maintains member information and care management activities to ensure compliance with current state, federal, and third-party payer regulators</li> <li>Provides education to members and their families on procedures, healthcare provider instructions, treatment options, referrals, and healthcare benefits, which may include behavioral health and social determinant needs</li> <li>Provides feedback to leadership on opportunities to improve and enhance care and quality delivery for members in a cost-effective manner</li> <li>Performs other duties as assigned</li> <li>Complies with all policies and standards</li> </ul> The ideal candidate should possess Behavioral Health and Medical experience. This role requires candidates to be based in Mississippi as in-person travels at our office are required. Education/Experience: Requires a Master's degree in Behavioral Health or Social Work or a Degree from an Accredited School of Nursing and 2 – 4 years of related experience. License/Certification: <ul><li>Licensed Behavioral Health Professional or RN based on state contract requirements e.g., LCSW, LMSW, LMFT, LMHC, LPC and RN with BH experience required.</li></ul> Pay Range: $55,100.00 - $99,000.00 per yearCentene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law. Total compensation may also include additional forms of incentives.Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act

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