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Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Job Description: This job is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM. Key responsibilities include accurately and efficiently processing cash transactions for clients as needed. Job expectations include having deep conversations with clients to gain in-depth knowledge of the financial and life priorities and connecting clients to solutions that meet the financial goals. Responsibilities: • Executes the bank's risk culture and strives for operational excellence • Builds relationships with clients to meet financial needs • Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations • Grows business knowledge and network by partnering with experts in small business, lending, and investments • Manages financial center traffic, appointments, and outbound calls effectively • Drives the client experience • Manages cash responsibilities Required Qualifications: <ul> <li>Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client.</li> <li>Collaborates effectively to get things done, building and nurturing strong relationships.</li> <li>Displays passion, commitment, and drive to deliver an experience that improves our clients’ financial lives.</li> <li>Is confident in identifying solutions for new and existing clients based on their needs.</li> <li>Communicates effectively and confidently and is comfortable engaging all clients.</li> <li>Has the ability to learn and adapt to new information and technology platforms.</li> <li>Is confident in educating clients on how to conduct simple banking transactions through self-service technologies (for example, ATM, online banking, mobile banking).</li> <li>Applies strong critical thinking and problem-solving skills to meet clients’ needs.</li> <li>Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations.</li> <li>Efficiently manages time and capacity.</li> <li>Focuses on results, while acting in the best interest of the client.</li> <li>Can be flexible to work weekends and/or extended hours as needed.</li> </ul> Desired Qualifications: • Experience in financial services and knowledge of financial services industry, products and solutions. • One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals. • Six months of cash handling experience. Vietnamese or Spanish Preferred • Bachelor’s degree or business relevant associate degree such as business management, business administration, or finance. Skills: • Adaptability • Business Acumen • Customer and Client Focus • Oral Communications • Problem Solving • Account Management • Client Experience Branding • Client Management • Client Solutions Advisory • Relationship Building • Business Development • Pipeline Management • Prospecting • Referral Identification • Referral Management Minimum Education Requirement: • High School Diploma / GED / Secondary School or equivalent Shift:1st shift (United States of America) Hours Per Week: 40

Bank of America

Relationship Banker - Arlington Market

Job Description: Job Description At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. **This position is open for the entire market and the specific Financial Center location will be based on business needs. If you are offered a position, you will train at one financial center, and then potentially move to another location that is within a reasonable commuting distance of your home to the extent permitted by applicable law.** At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM. Key responsibilities include accurately and efficiently processing cash transactions for clients as needed. Job expectations include having deep conversations with clients to gain in-depth knowledge of the financial and life priorities and connecting clients to solutions that meet the financial goals. Responsibilities: <ul> <li>Executes the bank's risk culture and strives for operational excellence</li> <li>Builds relationships with clients to meet financial needs</li> <li>Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations</li> <li>Grows business knowledge and network by partnering with experts in small business, lending, and investments</li> <li>Manages financial center traffic, appointments, and outbound calls effectively</li> <li>Drives the client experience</li> <li>Manages cash responsibilities</li> </ul> Required Qualifications: <ul> <li>Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client</li> <li>Collaborates effectively to get things done, building and nurturing strong relationships</li> <li>Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives</li> <li>Is confident in identifying solutions for new and existing clients based on their needs</li> <li>Communicates effectively and confidently and is comfortable engaging all clients</li> <li>Has the ability to learn and adapt to new information and technology platforms</li> <li>Is confident in educating clients on how to conduct simple banking transactions through self-service technologies (for example, ATM, online banking, mobile banking)</li> <li>Applies strong critical thinking and problem-solving skills to meet clients' needs</li> <li>Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations</li> <li>Efficiently manages time and capacity</li> <li>Focuses on results while acting in the best interest of the client</li> <li>Can be flexible to work weekends and/or extended hours as needed</li> </ul> Desired Qualifications: <ul> <li>Experience in financial services and knowledge of financial services industry, products and solutions</li> <li>One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals</li> <li>Six months of cash handling experience</li> <li>Bachelor's Degree or business-relevant Associate’s Degree such as business management, business administration or finance​</li> <li>Spanish bilingual preferred</li> </ul> Skills: <ul> <li>Adaptability</li> <li>Business Acumen</li> <li>Customer and Client Focus</li> <li>Oral Communications</li> <li>Problem Solving</li> <li>Account Management</li> <li>Client Experience Branding</li> <li>Client Management</li> <li>Client Solutions Advisory</li> <li>Relationship Building</li> <li>Business Development</li> <li>Pipeline Management</li> <li>Prospecting</li> <li>Referral Identification</li> <li>Referral Management</li> </ul> Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent The following laws or regulations restrict or prohibit the hiring of individuals with certain specified criminal history for the position: FDIC/loan Originator Shift:1st shift (United States of America) Hours Per Week: 40

Relationship Banker - Berkeley area

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Role and Responsibilities As a Vice President, Payment Application Support Engineer, you will be responsible for support of cloud (AWS, Azure) deployed applications related to Payment industry, which: <ul> <li>receive card transactions from POS Terminals, Hosted Payment Pages, and forwarding them to Payment Processors</li> <li>onboard merchants to transaction processing applications, platforms</li> </ul> You can look forward to: <ul> <li>Supporting Gateway applications that process card transactions for Visa, MC, AMEX, DISC.</li> <li>Analyzing transaction failures and make recommendations to improve application reliability and quality, support processes, practices, and procedures.</li> <li>Making strong technical decisions and complete tasks &amp; assignments under limited supervision.</li> <li>Recognizing problems that need further investigations, seeking assistance when needed, and demonstrating initiative and self-motivation.</li> <li>Ensuring documentation of production incidents and collaborate with different support and development teams and resolve issues.</li> <li>Assisting the team in devising new support processes and ensure their implementation as per company policy.</li> </ul> Required Experience Qualifications for Consideration: <ul> <li>Bachelor’s degree or foreign equivalent in Computer Engineering, Computer Science, Information Technology, or a related field.</li> <li>Solid understanding of the SDLC, ITIL processes, change management, release management and configuration management.</li> <li>Knowledge of Payment industry, Cards, ATM &amp; POS Terminal and transaction processing protocols i.e. ISO 8583, fixed length message formats, etc.</li> <li>Solid Project Management skills.</li> <li>Knowledge of information systems elements (hardware, software, network) and their application to business functions/processes</li> <li>Knowledge database concepts and MS Office.</li> <li>Must have good communication and vendor management skills.</li> </ul> Preferred Skills, Experience, and Domain Knowledge: <ul> <li>Server Administration experience would be a plus to compliment the card industry experience.</li> <li>Administration of tools relative to Payment industry, Cards, ATM &amp; POS Terminal and transaction processing protocols i.e. ISO 8583, fixed length message formats etc.</li> <li>Experience with UL, Pargon and Astrex simulators, or other payment transaction simulators</li> <li>Python, Shell scripting, Putty, Oracle, SQL Server, MySQL</li> </ul> Domain Knowledge: 2-5 years of experience supporting payment gateway or acquiring systems. Familiarity with below areas of payments is necessary. <ul> <li>Knowledge of ISO 8583 message standard, and its versions for different card networks like Visa, MC, Discover, Amex.</li> <li>E-commerce<ul> <li>Hosted Payment Pages/Secure Acceptance</li> <li>Recurring and Tokenized payments</li> <li>Knowledge of payment modules of SPreedly, Shopify, Recurly, Netsuite,</li> <li>E-signature services like Docusign, rightSignature</li> </ul> </li> <li>Mobile Payments<ul> <li>Apple Pay</li> <li>Google Pay</li> </ul> </li> <li>Point of Sale Technologies<ul> <li>NCR</li> <li>PAX</li> </ul> </li> <li>REST APIs<ul><li>VISA Developer APIs</li></ul> </li> <li>Fraud and Transactional Risk Management domain</li> <li>Settlements</li> </ul> Technologies Several years of experience with the technologies listed below is necessary. <ul> <li>Linux –<ul> <li>Scripting - python, shell</li> <li>Tools – Grep, awk, netstat, pstat, free, vmstat</li> </ul> </li> <li>SQL – Oracle or Postgress</li> <li>Programming Language<ul> <li>Java (enterprise JBOSS)</li> <li>Ruby (Ruby On Rails)</li> <li>Python</li> </ul> </li> <li>Network monitoring<ul><li>VPC flow logs</li></ul> </li> <li>Cloud<ul><li>AWS ( EC2, ECS, ALB, NLB, RDS, SQS, cloudwatch)</li></ul> </li> </ul> List of payment processors <a href="https://en.wikipedia.org/wiki/List_of_online_payment_service_providers" target="_blank">https://en.wikipedia.org/wiki/List_of_online_payment_service_providers</a> Names of Gateway applications that are popular in APAC <ul> <li>MIGS - Mastercard Internet Payment Gateway Service.</li> <li>Smarvista EPG and Integration Platform - <a href="https://www.bpcbt.com/integration-platform" target="_blank">https://www.bpcbt.com/integration-platform</a></li> <li>Compass Plus - <a href="https://compassplustechnologies.com/solutions/acquiring-solutions.html" target="_blank">https://compassplustechnologies.com/solutions/acquiring-solutions.html</a></li> </ul>

Vice President, Payment Application Support Engineer, Global Technology, Australia

U.S. Department of Veteran Affairs

RN-Caregiver Support Program Clinical Assessor

<h2>Job Details</h2> Job Location AAON Tulsa - Tulsa, OK Position Type Full Time Travel Percentage Up to 25% Job Shift Day Job Category Sales <h2>Description</h2> Job Summary: Responsible for leading AAON’s customer service, warranty, and order-entry teams, ensuring exceptional support experience for our independent sales representatives and their customers. Also responsible for developing customer service procedures, implementing customer satisfaction strategies, and evolving AAON’s warranty program with a strategic focus on cost control and risk mitigation. Essential Job Duties and Responsibilities: <ul> <li>Leads and manages the daily operations of the customer service, warranty, and order entry-teams.</li> <li>Develops and implements customer service policies, procedures, and standards to ensure a consistently high-quality customer experience.</li> <li>Oversees all aspects of the warranty claims process, ensuring timely and accurate resolution while minimizing financial exposure and identifying opportunities for product and process improvements.</li> <li>Monitors customer service and warranty metrics (e.g., response time, resolution rate, satisfaction scores) and identifies opportunities for improvement.</li> <li>Interacts directly with customers and reps to resolve escalated customer concerns or complex issues to ensure prompt and effective resolution.</li> <li>Collaborates with internal teams (e.g., Sales, Operations, Engineering, Quality, Technical Support) to resolve customer issues, improve cross-functional workflows, and translate warranty data into actionable insights that enhance profitability and drive long-term performance improvements.</li> <li>Coaches and develops team members, providing ongoing development opportunities to enhance team capabilities while driving continuous improvement across all functions.</li> <li>Analyzes customer feedback and data to identify trends, root causes, and improvement opportunities, and proposes plans to address issues.</li> <li>Prepares and presents regular reports on customer service performance and warranty metrics to senior leadership.</li> </ul> <h2>Qualifications</h2> Education and Experience Requirements: Bachelor’s degree in Business Administration, Communications, or related field (or equivalent experience), and 10+ years’ experience in customer service and/or warranty, including at least 3 years in a leadership role. Knowledge, Skills, and Abilities: <ul> <li>Passion for customer service and commitment to delivering outstanding service and building long-term customer relationships.</li> <li>Working knowledge of warranty programs and practices.</li> <li>Demonstrated leadership and problem-solving skills.</li> <li>Proven track record of improving customer satisfaction and operational efficiency.</li> <li>Excellent communication, interpersonal, and conflict-resolution skills.</li> <li>Strong organizational skills and attention to detail.</li> <li>Experience with customer service software and CRM platforms.</li> <li>Ability to multitask, prioritize, and adapt in a dynamic environment.</li> </ul> Work Environment: <ul> <li>Primarily works in an office environment.</li> <li>Periodic visits to the manufacturing facility with seasonal hot and cold temperatures, dust, and some chemical fume exposure.</li> <li>Travels occasionally as needed.</li> </ul> Disclaimer: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at a time with or without notice. This job description is not an exhaustive list of all functions that the employee may be required to perform, and the employee may be required to perform additional functions. The company reserves the right to revise this job description at any time. The employee must be able to perform the essential functions of the position satisfactorily. If requested, reasonable accommodations may be made to enable employees with disabilities to perform the essential functions of the job, absent undue hardship.

Aaon

Manager, Customer Service and Warranty

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: Joining the Markets Application Production Services (MAPS) APAC team, you will be part of a global function responsible for the managing production systems across Global Markets Technology. You will work in a fast paced environment, leading multiple teams of front office facing application production specialists supporting entire APAC Equities business. You will regularly interact with senior execs/head of businesses/desk heads up to the level of MDs and closely partner with SMEs to senior execs/MDs within development and infrastructure teams in region and global to deliver to the regional Equities business as one Technology team. The successful candidate will demonstrate good acumen, flexibility and has the ability to assimilate, organize and present information quickly for the business and senior technology executives. This is a critical role requiring a highly motivated and dedicated individual with strong leadership, strategic thinking and a desire to take the team to the next level. Responsibilities: The role is fully responsible for managing the provision of application support to multiple LOBs within Global Markets Equities business in APAC. The role involves defining technical and people strategy, facing off to multiple senior business execs, coordinating stability programs, driving strategic improvements and managing major incidents. Additionally, the role will closely work with onshore and offshore groups worldwide to continue to operate and improve our global support model. This is a high-profile role requiring a highly motivated and dedicated individual who can provide technical and people leadership and is able to operate in a fast paced environment requiring flexibility, acumen and the ability to assimilate information quickly. Required Skills: <ul> <li>20+ Years overall technology experience, with at least 10 years covering Equities, with experience of managing application production support across multiple asset classes/functional areas such as Cash Equities, Electronic trading, Execution services, Derivatives, Prime, Stock Loan</li> <li>Domain knowledge, gained through hands on experience of supporting Equities and sub-lobs within Equities</li> <li>Experience of leading transformative programs/projects in application production support space to improve stability, enable the business and modernize the application production support function</li> <li>Well versed with regulatory framework governing technology incidents across APAC region </li> <li>Thorough understanding of technical areas such as Unix/Linux, Database (Sybase/SQL/Oracle), Perl, Python, Infrastructure, gained through hands on experience of supporting various applications and technologies </li> <li>Track record of leading and managing medium to large teams spread across countries</li> <li>Influential and collaborative skills to drive organization wide changes by embracing change and be a catalyst</li> <li>Experience and thorough understanding of critical aspects for production support such as monitoring, recovery and routines such as recovery simulations and driving the development of required tooling</li> <li>Thorough understanding of ITIL concepts, tools such as ITSM and Service Now. Experience of being involved in migrating to service now will be a big plus</li> <li>Experience with tools such as ITRS-Geneos, Splunk, Dynatrace, Observability, Corvil in an operational role</li> <li>Client relationship/service management experience</li> <li>Proactive, able to multi-task, prioritize and work on own initiative</li> <li>Able to work in a high pressure environment</li> <li>Strong time management skills</li> <li>Problem solving skills both technical and business related</li> <li>Excellent verbal/written communication skills</li> </ul> Desired Skills: <ul> <li>Understanding of wider global markets line of business such as Futures &amp; Options, Fixed Income, Commodities, Currencies &amp; Rates</li> <li>Past experience of working in a developer role, preferably for Equities business</li> </ul>

Director, Senior Technology Manager, Application Production Support & Engineering

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for providing comprehensive financial solutions to small businesses with annual revenues up to $20 million while actively managing and deepening relationships with high value and opportunity clients. Key responsibilities include supporting growth of the profitability of the small business customer base, identifying, developing, and driving results, and acquiring new client opportunities through prospecting, networking, and developing external referral sources. Job expectations include opening core small business accounts while adhering to procedural guidelines. Responsibilities: <ul> <li>Manages the end-to-end client journey to deliver on client needs and drive sales opportunities while mitigating risk</li> <li>Identifies and refers specialized small business opportunities and solutions to clients while conducting small business relationship reviews</li> <li>Delivers a branded customer experience within aligned sales portfolios by being in the field a minimum of 80% of the time</li> <li>Fosters relationships with key partners such as Merchant, Practice Solutions, Treasury, and Business Banking to increase small business opportunities</li> <li>Leverages knowledge of credit to advise small business owners on solutions, services, and digital capabilities that help them meet their short and long-term business goals</li> <li>Supports execution of the sales delivery model to achieve targeted performance and growth of the bank's Small Business segment</li> <li>Coaches, develops, guides, and delivers feedback to associates and clients while embodying a client and employee-centric culture</li> </ul> Required Qualifications: <ul> <li>Has proven success in consultative sales in financial services or in business-to-business sales</li> <li>Ability to demonstrate examples of improving specific businesses financial outcomes by interpreting financial statements and recommending specific levers</li> <li>Is passionate about outside sales and enjoys spending time prospecting</li> <li>Wants to enhance existing relationships and exceed sales goals</li> <li>Can analyze financial conditions of clients and industry trends</li> <li>Can understand and interpret financial statements and cash flow analysis</li> <li>Has excellent communication skills and demonstrated leadership ability</li> <li>Enjoys partnering and negotiating with a team of bank employees to solve client issues</li> <li>Demonstrated management of a client portfolio with focus on relationship development and deepening</li> <li>Thorough knowledge of small business financial products and services</li> <li>Familiarity with CRM platforms and other banking systems</li> </ul> Desired Qualifications: <ul> <li>Community leadership</li> <li>Strong computer skills with an ability to multitask in a demanding environment</li> <li>Undergraduate degree in business, finance or economics preferred or seven years relevant work experience</li> </ul> Skills: <ul> <li>Client Experience Branding</li> <li>Client Management</li> <li>Client Solutions Advisory</li> <li>Customer and Client Focus</li> <li>Pipeline Management</li> <li>Credit Documentation Requirements</li> <li>Financial Analysis</li> <li>Oral Communications</li> <li>Prioritization</li> <li>Written Communications</li> <li>Coaching</li> <li>Interpret Relevant Laws, Rules, and Regulations</li> <li>Prospecting</li> <li>Risk Management</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

Business Banking Relationship Manager (Small Business) - North Houston Market

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Job Description: This job is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM. Key responsibilities include accurately and efficiently processing cash transactions for clients as needed. Job expectations include having deep conversations with clients to gain in-depth knowledge of the financial and life priorities and connecting clients to solutions that meet the financial goals. **This position is open for the entire market and the specific Financial Center location will be based on business needs. If you are offered a position, you will train at one financial center, and then potentially move to another location that is within a reasonable commuting distance of your home to the extent permitted by applicable law.** Responsibilities: • Executes the bank's risk culture and strives for operational excellence • Builds relationships with clients to meet financial needs • Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations • Grows business knowledge and network by partnering with experts in small business, lending, and investments • Manages financial center traffic, appointments, and outbound calls effectively • Drives the client experience • Manages cash responsibilities Required Qualifications: • Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client. • Collaborates effectively to get things done, building and nurturing strong relationships. • Displays passion, commitment and drive to deliver an experience that improves our clients’ financial lives. • Is confident in identifying solutions for new and existing clients based on their needs. • Communicates effectively and confidently, and is comfortable engaging all clients. • Has the ability to learn and adapt to new information and technology platforms. • Is confident in educating clients on how to conduct simple banking transactions through self-service technologies (for example, ATM, online banking, mobile banking). • Applies strong critical thinking and problem-solving skills to meet clients’ needs. • Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations. • Efficiently manages time and capacity. • Focuses on results, while acting in the best interest of the client. • Can be flexible to work weekends and/or extended hours as needed. Desired Qualifications: • Experience in financial services and knowledge of financial services industry, products and solutions. • One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals. • Six months of cash handling experience. • Bachelor's Degree or business-relevant Associate’s Degree such as business management, business administration or finance​ • Spanish language preferred Skills: • Adaptability • Business Acumen • Customer and Client Focus • Oral Communications • Problem Solving • Account Management • Client Experience Branding • Client Management • Client Solutions Advisory • Relationship Building • Business Development • Pipeline Management • Prospecting • Referral Identification • Referral Management Minimum Education Requirement: • High School Diploma / GED / Secondary School or equivalent The following laws or regulations restrict or prohibit the hiring of individuals with certain specified criminal history for the position: FDIC/loan Originator Shift:1st shift (United States of America) Hours Per Week: 40

Relationship Banker - Santa Rosa area

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Job Summary Bank of America’s Transformative Healthcare segment is seeking a Sr. Relationship Manager to join our team. The Transformative Healthcare Group focuses on the middle market healthcare industry including traditional banking, capital raising and advisory services. This group is a specialized team within the Global Commercial Bank which serves public and private healthcare companies, generally with annual revenues of $50 million to $2 billion. The Transformative Healthcare Group maintains a leadership position within the industry, manages numerous syndicated and capital markets-agented transactions, and maintains a close working relationship with Global Investment Banking. The team brings its industry specialization and solutions to support the financial needs of healthcare services, life sciences and medical technology companies. Job Description: This job is responsible for providing advice and valuable financial solutions to complex Global Commercial Banking clients and prospects. Key responsibilities include serving as the primary point of contact or trusted advisor and acquiring, deepening, and maintaining profitable relationships, collaborating with teammates, and facilitating client relationships with Product Specialists. Job expectations include having knowledge of the bank's products and services in order to identify relationship deepening opportunities and increase overall client satisfaction. Responsibilities: <ul> <li>Manages a portfolio of For Profit Healthcare clients and prospects with annual revenues of $50 million to $2 billion and helps companies operate, borrow, and invest for their current and future needs</li> <li>Acquires, deepens, and maintains profitable client relationships through sales, prospecting, and enhancing existing relationships</li> <li>Understands and interprets financial and cash flow statements to assess and analyze financial conditions of companies and industry trends</li> <li>Collaborates with domestic and international teammates throughout the bank, including Investment Banking, Foreign Exchange, and Wealth Management and facilitates client relationships with Product Specialists in Credit, Treasury Management, and Merchant Services in order to design and deliver financial solutions to clients and prospects</li> <li>Leads and facilitates dialogue with a variety of complex For Profit Healthcare clients and prospects regarding topics such as the healthcare industry, alternative capital structures, and general business issues</li> <li>Coaches and mentors peers, while utilizing team leadership skills</li> <li>Adapts to changes in sales practices and broader market and industry conditions as needed</li> </ul> Skills: <ul> <li>Client Management</li> <li>Client Solutions Advisory</li> <li>Prospecting</li> <li>Relationship Building</li> <li>Risk Management</li> <li>Financial Analysis</li> <li>Team Leadership</li> <li>Referral Identification</li> <li>Sales Performance Management</li> <li>Business Development</li> <li>Client Experience Branding</li> <li>Continuous Improvement</li> <li>Data and Trend Analysis</li> <li>Pipeline Management</li> </ul> Required Skills <ul> <li>7+ years’ experience in Commercial Banking or Investment Banking. </li> <li>Demonstrates ability to successfully manage an extensive portfolio of clients with revenues greater than $50 million. </li> <li>Proven track record of prospecting new business, enhancing existing relationships and closing profitable transactions. </li> <li>Professional proven sales skills and experience, including planning, execution and follow up from client meetings. </li> <li>Strong corporate finance, capital markets and accounting acumen. </li> <li>Financial modeling experience and the completion of a credit training is required. </li> <li>Outstanding oral and written communication skills. </li> <li>Demonstrated leadership ability. </li> <li>Capable of organizing, facilitating, leading and negotiating with a team of bank associates to solve client problems. </li> <li> Securities Industry Essentials (SIE), Series 7 &amp; 63 (Must obtain SIE, series 7 &amp; 63 license within 180 days of start date) </li> </ul> Desired Skills: <ul> <li>Undergraduate degree in related field or equivalent work experience. MBA desirable.</li> <li>Existing knowledge of the market preferred.</li> <li>Active member/participation in local community organizations.</li> <li>Highly desirable to have active networking contacts and Centers of Influence established in market.</li> <li>Desire to work on Specialized Industries with an interest in Healthcare.</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

Sr. Relationship Manager, Global Commercial Banking - Transformative Healthcare (Chicago)

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM. Key responsibilities include accurately and efficiently processing cash transactions for clients as needed. Job expectations include having deep conversations with clients to gain in-depth knowledge of the financial and life priorities and connecting clients to solutions that meet the financial goals. Responsibilities: • Executes the bank's risk culture and strives for operational excellence • Builds relationships with clients to meet financial needs • Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations • Grows business knowledge and network by partnering with experts in small business, lending, and investments • Manages financial center traffic, appointments, and outbound calls effectively • Drives the client experience • Manages cash responsibilities Required Qualifications: • Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client. • Collaborates effectively to get things done, building and nurturing strong relationships. • Displays passion, commitment and drive to deliver an experience that improves our clients’ financial lives. • Is confident in identifying solutions for new and existing clients based on their needs. • Communicates effectively and confidently, and is comfortable engaging all clients. • Has the ability to learn and adapt to new information and technology platforms. • Is confident in educating clients on how to conduct simple banking transactions through self-service technologies (for example, ATM, online banking, mobile banking). • Applies strong critical thinking and problem-solving skills to meet clients’ needs. • Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations. • Efficiently manages time and capacity. • Focuses on results, while acting in the best interest of the client. • Can be flexible to work weekends and/or extended hours as needed. Desired Qualifications: • Experience in financial services and knowledge of financial services industry, products and solutions. • One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals. • Six months of cash handling experience. • Bachelor's Degree or business-relevant Associate’s Degree such as business management, business administration or finance​ Skills: • Adaptability • Business Acumen • Customer and Client Focus • Oral Communications • Problem Solving • Account Management • Client Experience Branding • Client Management • Client Solutions Advisory • Relationship Building • Business Development • Pipeline Management • Prospecting • Referral Identification • Referral Management Minimum Education Requirement: • High School Diploma / GED / Secondary School or equivalent It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Shift:1st shift (United States of America) Hours Per Week: 40

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