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Work From Home Bilingual (Spanish) Customer Service CoordinatorJob Description <h2>More Than Just a Bank, More Than Just a Career</h2> <h2>Your Voice is our voice. We’ll champion you.</h2> The best people listen and then say, “How can I help?” That’s what we do at Capital One. It’s how we take care of our customers. It’s how we’re changing banking for good, with compassion and real solutions. Money can be stressful; getting help shouldn’t be. Our Customer Care team is supported and empowered to be the best people to people. And we’ll have your back every step of the way. That’s life at Capital One. More Than Just Training, More About You At Capital One, it’s important that our associates have the necessary skills and know-how to succeed in their roles and best serve our customers. For that reason, we invest heavily in both formal and informal learning development opportunities. Through these training programs and your day-to-day work, you’ll find that successful associates at Capital One will: <ul> <li>Demonstrate ability and willingness to learn, strong attention to detail, positive attitude and ability to be flexible and embrace change</li> <li>Demonstrate a strong customer focus rooted in empathy</li> <li>Communicate effectively with peers, management and customers</li> <li>Exercise good judgment and independent decision-making skills</li> <li>Demonstrate exceptional listening, questioning, call control, and de-escalation techniques</li> <li>Be proactive, have effective time management and organizational skills</li> <li>Display dependability with a solid attendance record</li> <li>Maintain sufficient reliable private internet connection, not supplied by use of cellular data (Not a hot spot)</li> </ul> <h2>Compensation</h2> <ul><li>$21 per hour</li></ul> Schedule Offerings <ul> <li>Sunday through Thursday, 2:00 PM - 11:00 PM EST</li> <li> Tuesday through Saturday, 2:00 PM - 11:00 PM EST <ul><li>Schedules are adjusted per time zone and are first come, first served</li></ul> </li> </ul> <h2>More Benefits, More Health, More Wealth, and More Life</h2> Capital One believes in encouraging you to fill up your cup and come back fresh. Combine that with above and beyond benefits and you might be onto something. <ul> <li>Medical, Dental, Vision, Prescription coverage Day 1</li> <li>Flexible Schedule Options</li> <li>Paid Time Off</li> <li>Wellbeing offerings such as backup childcare and Mental Wellness support</li> <li>Tuition Reimbursement</li> <li>Paid Training and Development offered quarterly</li> <li>Flexible Spending Account</li> <li>Life Insurance </li> <li>Disability Insurance</li> <li>401 K and Stock Purchase Plan</li> </ul> “At Capital One, we strive to attract the best people to give them the opportunity to be great.” - Rich D. Fairbank, Chairman, Founder and CEO We believe in the Power of one <a href="https://www.capitalonecareers.com/work-and-culture#anchor-impact" target="_blank">Work &amp; Culture at Capital One</a> **Successful candidates will need to complete a Language Assessment** Basic Qualifications <ul> <li>High school diploma, GED or equivalent certification</li> <li>At least 2 years customer service experience or 2 years of call center experience</li> <li>Fluent in Spanish and English</li> </ul> Preferred Qualifications <ul><li>At least 1 year of Financial Services experience or Banking experience</li></ul> Work from Home Technology Requirements <ul> <li>Secure home office environment that is free from background noise and distractions</li> <li> Reliable private internet connection that is not supplied via cellular data or hotspot is required <ul> <li>A private network that is password protected where you have ownership or line of site sight to every device on the network</li> <li>Internet service must be provided by Cable or Fiber Internet Service Providers (ISP)</li> <li>Hotspots and satellite services are prohibited and do not meet performance criteria required for optimal agent/customer interactions</li> <li>ISP download speeds on VPN must be at least 5Mbps, with 10+ Mbps preferred </li> <li>To validate ISP speeds from a Chrome browser, go to <a href="http://www.google.com" target="_blank">www.google.com</a>, type Speed Test and run from the Google landing page </li> </ul> </li> <li>Both Hardwire and WiFi internet connections are acceptable as long as speed and security requirements are met</li> </ul> Capital One reserves the right to request proof of internet provider, speed and service package from the associate. Requirements are subject to change, as new systems and technology is delivered. Capital One reserves the right to modify internet service requirements with sixty (60) days notice. Internet Service Provider specs can change by provider and location within the US. If you are experiencing consistent issues with internet stability Capital One reserves the right to ask the agent to upgrade internet service to ensure a good customer experience. Work from Home Location Requirements This role is 100% work from home. We are unable to consider applicants who do not meet the required Capital One Work at Home compatible internet access or who live in the states of California, Hawaii, or US territories. Work from home U.S. based associates are not permitted to work internationally, outside of the continental United States (i.e. Hawaii or U.S. Territories), or California. At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.Remote (Regardless of Location): $43,680 - $43,680 for Fascinator, Coordinator Richmond, VA: $43,680 - $43,680 for Fascinator, Coordinator Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the <a href="https://www.capitalonecareers.com/benefits" target="_blank">Capital One Careers website</a>. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at <a href="#">RecruitingAccommodation@capitalone.com</a>. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to <a href="#">Careers@capitalone.com</a>Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Capital One

Work From Home Bilingual (Spanish) Customer Service Coordinator

About Working at Commerce Building a career here is more than just steps on a ladder. It’s about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. And our commitment doesn’t stop there. Our culture is about our people, the ones in our communities and the ones that work with us. Here, you’ll find opportunities to grow and learn, to connect with others, and build relationships with the people around you. You’ll have the space and resources to grow into the best version of yourself. Because our number one investment is you.Creating an award-winning culture doesn't come easy. And after 160 years, we know Commerce Bank is only at its best when our people are. If this sounds interesting to you, keep reading and let’s talk. Compensation RangeAnnual Salary: $81,075.00 - $211,600.00 (Amount based on relevant experience, skills, and competencies.)About This JobThis position involves both the comprehensive management of existing commercial relationships as well as soliciting new business opportunities with assigned customers and targeted prospects. Although it can vary by market, targeted companies generally include those with annual sales of $15MM and over.Essential Functions<ul> <li>Reach out to assigned customers and targeted prospects with the objective to acquire new business</li> <li>Serve as the primary advisor for an assigned portfolio of diverse and complex commercial relationships, ensuring a high level of customer satisfaction and retention</li> <li>Coordinate with product partners to cross-sell a full range of products and services</li> <li>Critically review and analyze portfolio to reduce risk and enhance profitability</li> <li>Facilitate credit requests, including loan structuring, negotiating/pricing, collateral, ensuring adequate loan documentation, and analyzing industry/credit risk</li> <li>Facilitate the resolution of customer problems, engaging product experts as needed</li> <li>Participate in community and business functions/groups to ensure a positive image for the bank and to establish referral contacts within the marketplace</li> <li>Ensure compliance with all bank policies, procedures, regulations, and laws</li> <li> Manage a portfolio of commercial relationships with some or all of the following characteristics: <ul> <li>Average loan portfolio O/S of $50MM to $100MM</li> <li>Average deposit portfolio of $25MM to $50MM</li> <li>Annual contribution of $500M to $750M</li> </ul> </li> </ul><ul><li>Perform other duties as assigned</li></ul>Knowledge, Skills &amp; Abilities Required<ul> <li>Intermediate knowledge of full range of commercial products, credit policies, procedures and terminology</li> <li>Ability to maintain a valid driver’s license and meet Commerce Bank’s driving record criteria; ongoing employment may be contingent upon meeting all driving requirements</li> <li>Strong time management skills, with ability to appropriately prioritize calling activities and strategies</li> <li>Goal oriented with well-developed sales skills</li> <li>Strong strategic, analytical, and problem-solving skills</li> <li>Strong persuasive and negotiation skills</li> <li>Ability to structure more complex credit requests</li> <li>Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities</li> <li>Inquisitive, agile and strong team player with excellent written, verbal and interpersonal communication skills</li> <li>Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values</li> <li>Basic proficiency with Microsoft Word, Excel and Outlook</li> </ul>Education &amp; Experience<ul> <li>Bachelor’s degree in Business Administration, or equivalent combination of education and experience required</li> <li>3+ years of commercial banking experience required</li> </ul>For this position, federal regulations require Commerce Bank to prepare an investigatory consumer report which will disclose credit history. If you express interest in and are considered for this position, you will be asked to authorize that report.For this position, Commerce Bank will review your motor vehicle driving record. If you express interest in and are considered for this position, you’ll be asked to authorize our review of that record.**Level of role is determined by knowledge, experience, skills, abilities, and education.***For individuals applying, assigned and/or hired to work in areas with pay transparency requirements, Commerce is required by law to include a reasonable estimate of the compensation range for some roles. This compensation range is for the Commercial Banking Relationship Manager I, II, III, and Senior job and contemplates a wide range of factors that are considered in determining most appropriate job level and making compensation decisions, including but not limited to location, skill sets, education, relevant experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has been adjusted for any applicable differentials (geographic, bilingual, or shift) that could be associated with the position or where it is filled. At Commerce, compensation decisions are dependent on the facts and circumstances of each situation. A reasonable estimate of the current base pay is $81,075 to $211,600 annually. This position will be eligible for additional compensation through performance-based incentive plan(s) that will correspond to meeting performance goals.The candidate selected for this position may be eligible for the following employment benefits: employer sponsored health, dental, and vision insurance, 401(k), life insurance, paid vacation, and paid personal time. In addition, we offer career development, education assistance, and voluntary supplemental benefits. Click <a href="https://careers.commercebank.com/us/en/benefits" target="_blank">here</a> to learn more.Location: 5314 S Yale Ave, Tulsa, Oklahoma 74135Time Type:Full time

Commerce Bank

Commercial Banking Relationship Manager

<h1>Customer Service Associate</h1> Job ID 1573633BR <a href="https://sjobs.brassring.com/TGnewUI/Search/home/HomeWithPreLoad?PageType=JobDetails&amp;partnerid=26336&amp;siteid=5014&amp;jobid=1612893&amp;AL=1" target="_blank">Apply</a> <ul dir="ltr"> <li>Models and delivers a distinctive and delightful customer experience.</li> <li>Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.</li> </ul> Customer Experience<ul dir="ltr"> <li>Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.</li> <li>Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).</li> </ul> Operations<ul dir="ltr"> <li>Provides customers with courteous, friendly, fast, and efficient service.</li> <li>Recommends items for sale to customer and recommends trade-up and/or companion items.</li> <li>Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.</li> <li>Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.</li> <li>Implements Company asset protection procedures to identify and minimize profit loss.</li> <li>Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).</li> <li>Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.</li> <li>Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.</li> <li>Has working knowledge of store systems and store equipment.</li> <li>Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.</li> <li>Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).</li> <li>Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.</li> <li>Complies with all company policies and procedures; maintains respectful relationships with coworkers.</li> <li>Completes special assignments and other tasks as assigned.</li> </ul> Training &amp; Personal Development<ul dir="ltr"><li>Attends training and completes PPLs requested by Manager or assigned by corporate.</li></ul> Basic Qualifications <ul dir="ltr"> <li>Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)</li> <li>Requires willingness to work flexible schedule, including evenings and weekend hours</li> </ul> Preferred Qualifications <ul dir="ltr"> <li>Prefer six months of experience in a retail environment.</li> <li>Prefer to have prior work experience with Walgreens.</li> <li>Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)</li> <li>Requires willingness to work flexible schedule, including evenings and weekend hours.</li> </ul> We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here <a href="https://jobs.walgreens.com/benefits" target="_blank">jobs.walgreens.com/benefits</a>. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range $15 - $17.5 / Hourly <a href="https://sjobs.brassring.com/TGnewUI/Search/home/HomeWithPreLoad?PageType=JobDetails&amp;partnerid=26336&amp;siteid=5014&amp;jobid=1612893&amp;AL=1" target="_blank">Apply</a> <a href="#">Back to nav</a>

Walgreens Boots Alliance

Customer Service Associate

Full Job Description: <a href="https://drive.google.com/file/d/1MqeG0B_bzxpB9eQSGuPQ8TVWWAU2CKcr/view?usp=sharing" target="_blank">Manager of Customer Service and Strategic Training</a> Grade: Hourly 16 | H-16 Tulsa Public Schools’ existing salary schedules provide career increment adjustments based on education/experience and/or years of creditable service. For more information about the salary for this specific position please review the <a href="https://www.tulsaschools.org/about/teams/talent-management/compensation" target="_blank">Salary Schedule</a> for the corresponding Salary Grade (listed above). For more information on our comprehensive benefits packages, please visit: <a href="https://www.tulsaschools.org/careers/comp-benefits" target="_blank">Compensation and Benefits website</a>. Position Summary: Manage Transportation’s Customer Service Center. Trains staff members with new technology for better customer relationships with the schools, parents, and students. Establishes a working relationship with school principals, city leaders, and athletic coaches to facilitate the professional transportation of students. Willing and qualified to work with district leadership as assigned to special programs and critical projects. Organizes and manages transportation services for major events within the district and city of Tulsa. Minimum Qualifications: Education: • High school diploma • Associates degree preferred Experience: • Two years’ supervisor experience • Previous experience driving a school bus Specialized Knowledge, Licenses, Etc.: • Possess or ability to obtain and maintain a CDL Class B with school bus, passenger, and air brake endorsements within first year • Proficient or willing to learn Microsoft Office Suite, Google Office Suite, Zonar GPS, SafeStop, Trip Tracker, IMS, and ByteCurve • Bilingual in Spanish is a plus About Our District: At Tulsa Public Schools, our mission is to inspire and prepare every student to love learning, achieve ambitious goals, and make positive contributions to our world. We are the destination for extraordinary educators and staff who work with our community and families to ignite the joy of learning and prepare every student for the greatest success in college, careers, and life. Our core values of equity, character, excellence, team, and joy guide how we work and interact with each other and our community.

Tulsa Public Schools

Manager of Customer Service and Strategic Training

Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.We are seeking a dynamic and experienced Client Success professional to join our team. The ideal candidate will have 4-6 years of proven client experience, preferably in the financial technology sector, with a strong track record of managing diverse portfolios. The CSM will work with our strategic platform partners to set the direction of their programs, build internal advocacy and understanding of the Affirm platform, and implement initiatives that will expand the usage of Affirm within their channels. The Client Success position requires outstanding relationship management and program management skills. <h4>What you’ll do</h4> <ul> <li> Deliver a proactive client management strategy to encourage growth &amp; retention with our platform partners </li> <li> Help launch, scale, and grow signed partners via active partner management and in collaboration with internal and external XFN teams </li> <li> Identify upsell and cross-sell opportunities to enhance platform partnerships </li> <li> Conduct regular performance reviews and gather client feedback </li> <li> Ensure alignment between client goals and internal priorities and deliverables </li> <li> Translate complex concepts into concise, compelling narratives for both technical and non-technical audiences. </li> <li> Partner with internal teams to create internal SOPs for scaled platform management </li> <li> Stay abreast of industry trends and market developments to anticipate client needs </li> <li> Collaborate effectively and engage cross-functional teams to successfully grow Affirm’s existing platform footprint </li> <li> Demonstrate resourcefulness and flexibility in navigating changing environments </li> <li> Maintain a thorough understanding of company products and services to provide accurate information and support to clients </li> </ul> <h4>What we look for</h4> <ul> <li> Bachelor's degree with at least 4-6 years of account management experience, preferably in the financial technology industry. </li> <li> Proven track record of managing portfolios and driving revenue growth. </li> <li> Excellent written and verbal communication skills. </li> <li> Strong interpersonal skills and ability to build rapport with clients and stakeholders. </li> <li> Self-motivated, proactive, and able to work independently or as part of a team </li> <li> Comfortable in fast-paced, high-pressure environments managing multiple priorities </li> <li> Proficiency in CRM software (e.g., Salesforce) and Microsoft Office suite </li> <li> Knowledge of marketing technologies and and e-commerce preferred </li> <li> Previous one-to-many platform management experience a plus </li> </ul> Pay Grade - H Equity Grade - 5 Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, which includes the annual base pay and the sales incentive target. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.) USA On Target Earnings (CA, WA, NY, NJ, CT) per year: $125,000 - $175,000 USA On Target Earnings (all other U.S. states) per year: $110,000 - $160,000 Please note that visa sponsorship is not available for this position. #LI-Remote Affirm is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment. Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office. A limited number of roles remain office-based due to the nature of their job responsibilities. We’re extremely proud to offer competitive benefits that are anchored to our core value of people come first. Some key highlights of our benefits package include: <ul> <li>Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents </li> <li>Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses</li> <li>Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge</li> <li>ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount</li> </ul> We believe It’s On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process. [For U.S. positions that could be performed in Los Angeles or San Francisco] Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, Affirm will consider for employment qualified applicants with arrest and conviction records. By clicking "Submit Application," you acknowledge that you have read Affirm's <a href="https://www.affirm.com/global-candidate-privacy-notice" target="_blank">Global Candidate Privacy Notice</a> and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as described therein.

Affirm

Associate Client Success Manager - Platform-on-Platform

When you join the team at Unum, you become part of an organization committed to helping you thrive.Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life’s moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide: <ul> <li>Award-winning culture </li> <li>Inclusion and diversity as a priority </li> <li>Performance Based Incentive Plans</li> <li>Competitive benefits package that includes: Health, Vision, Dental, Short &amp; Long-Term Disability </li> <li>Generous PTO (including paid time to volunteer!) </li> <li>Up to 9.5% 401(k) employer contribution </li> <li>Mental health support </li> <li>Career advancement opportunities </li> <li>Student loan repayment options </li> <li>Tuition reimbursement</li> <li>Flexible work environments </li> </ul><h3> *All the benefits listed above are subject to the terms of their individual Plans.</h3>And that’s just the beginning… With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you’re directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today! <h2>General Summary:</h2>This position is responsible for delivering an optimal client and worker enrollment experience for clients utilizing UNUM Group’s Virtual Enrollment Solutions Team. They are responsible for utilizing a strong working knowledge of Core products (Non-Affiliated) and voluntary product (UNUM Group’s) portfolios to provide benefits education, retention of policies, quality assurance, technical support and assist with other project initiatives. Please note: candidates must be bilingual in English and Spanish (both written and verbal) and hold a valid Health and Life insurance license. In addition, candidates must have flexible availability to work an assigned shift between 8am-8pm EST Monday through Friday.Job Description Principal Duties and Responsibilities<ul> <li>Provide virtual retention and enrollment assistance to workers in all 50 U.S. States</li> <li>Receives inbound interactions from workers</li> <li>Makes outbound calls as needed to workers</li> <li>Q&amp;A Support: Educate workers on benefits provided, and answers any questions workers may have on the enrollment offer</li> <li>Technical Support: Assist workers with navigating their company provided website, materials, or platform to find benefits information and assist with completing enrollment as applicable</li> <li>Retention Support: Educate workers on current benefits</li> <li>Communication Support: Deliver key messages via a script around benefits or other key messages as requested by the client to the worker</li> <li>Claims/Documentation Support: Remind workers where to go to file claims, or how to provide proof of documentation for select benefits and/or qualifying life events</li> <li>Contact Support: provide contact information for benefits or HR resources to workers</li> <li>Complete application when appropriate, but primarily provide benefits education or enrollment of non-affiliated insurance carrier products</li> <li>Review all provided and necessary training/demos to service the need of the client/worker.</li> <li>Utilize technology and additional resources to provide translation services.</li> <li>Maintain Individual and Team performance metrics</li> <li>Complete thorough Quality Assurance via review of metrics, auditing of calls, coaching/performance management sessions with Supervisors, and job shadows of others.</li> <li>Document pertinent information about customer interactions</li> <li>Upkeep/Submission of various forms, tickets, emails, and other resources with pertinent information that feeds Virtual Enrollment Solutions processes and reporting</li> <li>Uses knowledge and understanding of all Core products (Non-Affiliated) and Voluntary benefit product (UNUM Group’s) offerings, along with utilization of their resources, to provide benefits education and enrollment services to eligible workers and/or family members</li> <li>Completes administrative tasks of tracking and submitting all necessary training requirements as an employee of UNUM, and to meet the training requirements of our clients.</li> <li>Demonstration of Our Values through completing provided training offerings, and being involved in I &amp; D/Volunteer groups and activities</li> <li>Utilizes only UNUMs authorized and approved systems to complete all functions of the role to adhere to UNUM Groups policies, and compliance regulations for this role.</li> <li>Participates in projects and initiatives as assigned</li> <li>May perform other duties as assigned</li> </ul>Job Specifications<ul> <li>Prefer 4-year degree or equivalent in work related experience or industry designation.</li> <li>Existing knowledge of full Core and Voluntary benefit product offerings (all products)</li> <li>Must have/maintain necessary Life and Health licensing, plus any special state licensing requirements for Long Term Care</li> <li>Completion of continuing education requirements to keep Life and Health license</li> <li>Prior insurance, financial services, human resources, sales, training, and/or teaching experience highly desirable</li> <li>Demonstrate good listening ability with exceptional interpersonal and communication skills needed to build relationships with management, co-workers, and workers</li> <li>Ability to work in a fast-paced environment, both as part of a team and independently</li> <li>Demonstrate resolve to achieve their personal and business goals</li> <li>Demonstrate good organizational skills and ability to multi-task</li> <li>Demonstrate strong computer literacy and knowledge of virtual technology spanning across a variety of platforms and applications, including the full Microsoft suite</li> <li>Highly desired sales aptitude</li> <li>Superior Customer Service Skills</li> <li>Demonstrate ability to identify best practices and takes initiative to share ideas with team</li> <li>Bi-lingual abilities are an asset</li> <li>Part-Time Enrollment Support Specialist (ESS) committed to working 20 hours per week Quarter 1-3 of each calendar year, with an expectation of working near 40 hours per week Quarter 4 of each calendar year.</li> <li>Full-Time ESS committed to working 40 hours per week</li> <li>Expected to work shifts within the period of 8am to 8pm Eastern Standard Time during the business week of Monday-Friday. Shifts can change based on business need and coverage available.</li> <li>Committed to not taking pre-planned Paid Time Off in October and November of each year.</li> </ul><h3>#LI-TB1</h3><h3>IN2</h3>Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide.The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience.$40,000.00-$75,600.00Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short &amp; long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans.Company:Colonial Life

Unum

Bilingual Enrollment Support Specialist

This is a travel based position with travel throughout Pittsburgh and Northeast Ohio. The ideal candidate should reside in Pittsburgh, Pennsylvania. This position requires full time travel - please inquire to discuss in further detail!<ul> <li>​Delivering regional training designed to promote quality care, patient satisfaction and increase revenue.</li> <li>Assists with recruitment, hiring and onboarding of new hygienists at Aspen Dental practices.</li> <li>Works with vendor partners to arrange field meetings and increase product utilization.</li> <li>Assists with training initiatives on new patient care products and processes.</li> <li>Functions as a liaison to ADMI’s territory hygiene team, responding to daily phone and email inquiries regarding policies, reports, product features, incentives, ordering, support materials, etc.</li> <li>Partners with practice owners and ADMI field management teams to assist in the preparation of hygiene budgets and determine hygiene needs for the territory, floats, additional hygiene days.</li> <li>Coach under-performing offices.</li> <li>Additional developmental duties as directed or requested by practice owners of supported offices.</li> <li>As an employee of ADMI, this is a non-clinical support role that will be providing advice to hygienists practicing with and employed by Aspen Dental-branded practices.</li> </ul>Salary - $75,000-$120,000 per year (annualized base salary + incentive earnings) To be viewed as a qualified candidate for this position you should possess the following:<ul> <li>Licensed and or Registered Dental Hygienist.</li> <li>Ability to travel to assigned offices.</li> <li>Manipulate small instruments, supplies, and equipment with efficiency, dexterity, and exceptional eye hand coordination.</li> <li>Demonstrated excellence in the execution of their craft and empathy for the patient with a strong business acumen.</li> <li>The ability to travel full time throughout Pittsburgh and Northeast Ohio.</li> </ul>Preferred Qualifications:<ul> <li>Bachelor’s degree or higher in related field.</li> <li>Prior dental administrative/leadership experience.</li> <li>Adjunct or full-time dental hygiene faculty experience, and/or dental hygiene consulting experience with a proven track record.</li> <li>Ideal candidate will reside in Pittsburgh, Pennsylvania</li> </ul><a href="https://careers.aspendental.com/us/en/tag-privacy-policy-for-california-employees" target="_blank">View CA Privacy Policy</a>

Aspen Dental Management Inc.

Territory Manager of Hygiene Support

<h2>Job Details</h2> Level Entry Job Location Owasso, OK - Owasso, OK Position Type Full Time Education Level None Travel Percentage Some Travel Job Category Health Care <h2>Description</h2> Our work touches the mind, body, heart and ultimately the spirit – of those we serve, integrating our deep compassion with highly effective programs and services. We are currently seeking Direct Support Professionals to join our team! Volunteers of America is one of the nation’s largest comprehensive human services organizations with 16,000 mission-driven professionals, dedicated to helping those in need rebuild their lives and reach their full potential. What You Will Do As a Direct Support Professional, you will be an integral part of our team and will be primarily responsible for supporting individuals with intellectual and developmental disabilities in their development of basic living and social skills with the primary goal of integrating them into the community to the best of their ability. What’s In It For You! <ul> <li>$500 Sign-On Bonus</li> <li>Pay: From $10.60 an Hour</li> <li>Multiple Shifts Available</li> <li>Employee Assistance Program</li> <li> For those who qualify, we also offer: <ul> <li>Medical, dental, and vision insurance</li> <li>Paid time off (PTO), Sick Leave, Paid Holidays </li> <li>Employer paid Short-Term Disability </li> <li>Retirement plan </li> </ul> </li> <li>Ask about qualifying for FEDERAL STUDENT LOAN FORGIVENESS</li> </ul> <h2>Qualifications</h2> Essential Duties and Responsibilities: <ul> <li>Perform, or assist service recipients in, basic domestic duties as needed (e.g., cooking, cleaning, laundry, shopping).</li> <li>Develop service recipient's basic living skills (e.g., social, domestic, and hygiene) through instruction and encouragement.</li> <li>Perform, or assist service recipients with, personal hygiene as needed (e.g., bathing, brushing teeth, shaving, nail clipping, dressing, bodily functions, and appearance).</li> <li>Perform, or assist service recipients in, basic domestic duties as needed (e.g., cooking, cleaning, laundry, shopping).</li> <li>Coordinate service recipient's participation in leisure and recreational activities with assistance from the service recipient.</li> <li>Transport service recipient to and from work, scheduled appointments, and recreational activities in a safe and timely manner.</li> <li>Assist in the development and implementation of long and short-term goals for service recipients.</li> </ul> What You Will Bring: <ul> <li>18 years of age or older.</li> <li>Must have and maintain a working telephone contact number.</li> <li>Possess a valid Driver’s License.</li> <li>Have reliable transportation.</li> <li>Proof of current liability automobile insurance (your name must be on the policy).</li> <li>Maintain an acceptable driving record, Oklahoma State Bureau of Investigation criminal history checks, and Community Service Registry Record checks.</li> </ul> Volunteers of America Oklahoma is an Equal Opportunity, Protected Veterans, and Individuals with Disabilities employer. Apply today and come be a part of the passion, the mission and the tradition! Learn more about us and apply at <a href="http://www.voaok.org" target="_blank">www.voaok.org</a>.

Volunteers of America Oklahoma

Direct Support Professional

Ready to be a Titan? We accompany our customers every step of the way, from the moment they partner with us, to the end of their journey. We work hard and like to have fun along the way. If you’re excited about helping small business owners in the trades, love technology, and aren't afraid of a challenge or two, our customer support team is where you belong. As a Customer Support Advocate (CSA), you’ll have the opportunity to become a ServiceTitan subject matter expert and quickly grow your career in meaningful ways. Our CSAs have the highest rate of internal transfers across the organization. The opportunities to build an exceptional customer experience and make an impact are endless. What You'll Do:<ul> <li>Utilize support tools to assist customers with all aspects of our software via phone, chat, email, and screen-sharing sessions.</li> <li>Become a product expert and develop creative solutions and workflows that best meet customer needs.</li> <li>Influence product changes by submitting bugs to our developers and ensuring resolution of bug fixes.</li> <li>Champion customer needs by sharing feedback and concerns with internal stakeholders.</li> </ul> What You'll Bring:<ul> <li>Excellent people skills: must be empathetic, patient, confident, good-humored, and able to interact well with a broad spectrum of personality types.</li> <li>Ability to thrive in a feedback-oriented culture and stay level-headed in a challenging, rapidly changing environment.</li> <li>Self-motivated and able to master complex software.</li> <li>An efficient, effective, and resourceful problem-solver with strong critical thinking skills and troubleshooting abilities.</li> <li>Quickbooks/accounting knowledge a plus.</li> </ul><ul> <li>Pacific Time: 8:00 am -5:00 pm</li> <li>Mountain Time: 9:00 am - 6:00 pm </li> <li>Eastern Time: 11:00 am - 8:00 pm </li> </ul>Be Human With Us:Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. What We Offer: When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:<ul> <li>Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more.</li> <li>Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical.</li> <li>Support for Titans at all stages of life: Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.</li> </ul>At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation. The expected salary range for this role for candidates residing in the United States is between $40,400 USD - $54,000 USD. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits.

ServiceTitan

Customer Support Advocate

The Aspen Group (TAG) is one of the largest and most trusted retail healthcare business support organizations in the U.S. and has supported over 20,000 healthcare professionals and team members at more than 1,300 health and wellness offices across 48 states in four distinct categories: dental care, urgent care, medical aesthetics, and animal health. Working in partnership with independent practice owners and clinicians, the team is united by a single purpose: to prove that healthcare can be better and smarter for everyone. TAG provides a comprehensive suite of centralized business support services that power the impact of five consumer-facing businesses: Aspen Dental, ClearChoice Dental Implant Centers, WellNow Urgent Care, Chapter Aesthetic Studio, and AZPetVet. Each brand has access to a deep community of experts, tools and resources to grow their practices, and an unwavering commitment to delivering high-quality consumer healthcare experiences at scale.As a reflection of our current needs and planned growth we are very pleased to offer a new opportunity to join our dedicated team as Division Director of Implant Support (DDIS) for Aspen Dental. Initially focused on implants and ultimately expanding to a focus on ortho, specialty, dentures, crown and bridge, restorative, digital workflow, etc. the DDIS acts as a subject matter expert with category product support. The DDIS also: Acts as a business partner to owners as we expand category lines and services, Educates office team members on the benefits of various products and services as outlined in the treatment plans, and Acts as a bridge between TAG, owners, and supplier partners to help drive solutions and services to patients.Responsibilities<ul> <li>Creates annual business category strategic execution plans based on overall company annual strategic direction. Engages and enrolls field leadership through communication, education and continuous follow up.</li> <li>Develops and executes on division growth plans (quarterly and annually) to support business category opportunities and forecast expectations.</li> <li>Analyzes division customer trends and plans and executes on activities to achieve sales goals. Partners with owners, office staff, and division leaders to achieve desired results.</li> <li>Informs business category strategic direction and marketing plans by providing feedback on product effectiveness, opportunities, and patient needs and reactions.</li> <li>Communicates any business category product issues, loss or potential loss of key patients, or competitive sales strategies that negatively or positively affect division growth plans.</li> <li>Studies and stays informed on business category products, technologies, clinical studies, competitive activity, and other general information of interest to Aspen or our patients. Applies this knowledge to strategies and tactics to generate business line growth.</li> <li>Regularly educates owners, office staff, and division leaders on business category products, innovation, and sales opportunities to drive full engagement to achieve desired results.</li> <li>Monitors business category performance, rewards high performing teams and creates improvement plans for teams with opportunity. Executes on centrally planned division contests and incentives.</li> <li>Continuously fosters relationships with business category suppliers, remaining up-to-date on product features, benefits, and opportunities.</li> <li>Advises owners on business category opportunities and applications related to patient treatment plans. Identifies growth drivers and consults office staff on how to identify and capitalize on opportunities.</li> <li>Coaches and develops field leadership and office staff to improve performance and capability, partners with Regional Managers to resolve performance issues, provides positive feedback, coaches Regional Managers to take corrective action when needed.</li> </ul>Minimum Education and Experience<ul> <li>Bachelor’s degree preferred.</li> <li>5+ years of industry experience – e.g., dental supply sales, orthodontics, lab, implants.</li> <li>Demonstrated ability to manage multiple projects, product lines, or areas of a business, resulting in financial growth.</li> <li>Excellent communication skills – written and verbal.</li> <li>Strong business acumen, data insights, and sales planning experiences.</li> <li>Ability to travel within assigned division 80%.</li> </ul>This role will cover South Florida (Tampa - Melbourne, then south), we are seeking someone who lives in this geography. <ul> <li>Annual pay range: $75,000 - $80,000, plus opportunity for a quarterly bonus incentives.</li> <li>A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match.</li> <li>If you are an applicant residing in California, please view our privacy policy here: <a href="https://careers.aspendental.com/us/en/tag-privacy-policy-for-california-employees" target="_blank">https://careers.aspendental.com/us/en/tag-privacy-policy-for-california-employees</a> </li> </ul><a href="https://careers.aspendental.com/us/en/tag-privacy-policy-for-california-employees" target="_blank">View CA Privacy Policy</a>

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