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J.P. Morgan

Business Relationship Manager Senior Deepening - Vice President

<h2> Desktop Support – Tulsa </h2> <a href="#"> apply now </a> <a href="#"> Back To Search Results </a> LOCATION: Tulsa, Oklahoma FLEXIBILITY: Hybrid/Onsite SALARY: $40,000 - $45,000 SALARY: $21 - $24/hour POSTED: May 1, 2025 JOB TYPE: Contract To Hire JOB ID: 31059 <h4>I want more jobs Like this in My inbox.</h4> <a href="#"> Job alerts </a> <h4> Job details </h4> <h4><a href="https://jobs.inceed.com/job/31059" target="_blank">To Apply for this Job Click Here</a></h4> Position: Desktop Support Technician Compensation: $21 – $24/hour, depending on experience Location: Tulsa, Oklahoma Inceed has partnered with a great company to help find a skilled Desktop Support Technician to join their team! Key Responsibilities &amp; Duties <ul> <li>Configure and install workstations and laptops </li> <li>Identify and troubleshoot network, hardware, and software issues </li> <li>Apply patches and update operating systems </li> <li>Maintain performance levels to meet customer expectations </li> <li>Serve as escalation point for technical issues </li> <li>Document and resolve issues in ticketing system </li> <li>Install and troubleshoot peripheral devices </li> <li>Provide excellent customer service and support </li> </ul> Required Qualifications &amp; Experience <ul> <li>24 credit hours in computer science or related field </li> <li>Two years of IT technical support experience </li> <li>Strong troubleshooting skills </li> <li>Job-related certifications </li> <li>Excellent customer service skills </li> </ul> Nice To Have Skills &amp; Experience <ul> <li>Experience with ServiceNow </li> <li>Networking experience </li> <li>Mobile device support </li> <li>Experience in a healthcare environment </li> </ul> Perks &amp; Benefits <ul> <li>3 different medical health insurance plans, dental, and vision insurance </li> <li>Voluntary and Long-term disability insurance </li> <li>Paid time off, 401k, and holiday pay </li> <li>Weekly direct deposit or pay card deposit </li> </ul> Other Information <ul> <li>Team-oriented culture </li> <li>Travel up to 50% of the work week </li> <li>Collaborative work environment </li> </ul> If you are interested in learning more about the Desktop Support Technician opportunity, please submit your resume for consideration. Our client is unable to provide sponsorship at this time. We are Inceed, a staffing direct placement firm who believes in the possibility of something better. Our mission is simple: We’re here to help every person, whether client, candidate, or employee, find and secure what’s better for them. Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. #LI-BO1 #LI-Onsite <h4><a href="https://jobs.inceed.com/job/31059" target="_blank">To Apply for this Job Click Here</a></h4> <h4>I want more jobs Like this in My inbox.</h4> <a href="#"> Job alerts </a> <h5> Share This Job </h5> <a href="https://www.facebook.com/sharer.php?u=https://jobs.inceed.com/job/31059-desktop-support-tulsa-tulsa-oklahoma/" target="_blank"> </a> <a href="https://twitter.com/intent/tweet?url=https://jobs.inceed.com/job/31059-desktop-support-tulsa-tulsa-oklahoma/" target="_blank"> </a> <a href="https://www.linkedin.com/shareArticle?mini=true&amp;url=https://jobs.inceed.com/job/31059-desktop-support-tulsa-tulsa-oklahoma/" target="_blank"> </a> Copied <a href="#"> </a> <h5> Share This Job </h5> <a href="https://www.facebook.com/sharer.php?u=https://jobs.inceed.com/job/31059-desktop-support-tulsa-tulsa-oklahoma/" target="_blank"> </a> <a href="https://twitter.com/intent/tweet?url=https://jobs.inceed.com/job/31059-desktop-support-tulsa-tulsa-oklahoma/" target="_blank"> </a> <a href="https://www.linkedin.com/shareArticle?mini=true&amp;url=https://jobs.inceed.com/job/31059-desktop-support-tulsa-tulsa-oklahoma/" target="_blank"> </a> Copied <a href="#"> </a> <h4> Apply Now </h4> "*" indicates required fields <h2> About Us </h2> Inceed is a staffing and recruiting team full of people-loving people. Specializing in the IT and Finance &amp; Accounting fields, we thrill at the opportunity to help you discover the next step in your career or, as we call it, your “something better”. And with the broad reach of our multiple branches, we’re able to do so nationwide. It feels weird tooting our own horn, but we are super proud to be: (same list awards and recognitions) Once we synch up with you to discuss a job posting, we value connection above all else. After all, how can we know if it’s a culture fit, a lifestyle fit, a passion fit, if we don’t truly know the person behind the resume?

Inceed

Desktop Support - Tulsa

<h3> Position Summary </h3> Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Orders/ClinDoc/ASAP Support Specialist you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Delivery Talent Model. Project Delivery Model (PDM) is a talent model that is tailored specifically for long-term, onsite client service delivery. Work you’ll do/Responsibilities The Support Specialist will guide the Epic product specific build regarding scheduling and workflows of providers and patients, including enhancing the support models to achieve successful enhancements, expansion, and ongoing support. Additionally, the Specialist performs analysis of workflows, data collection, report details and other technical issues associated with Epic software. Prepares requirement specifications and provides technical assistance in identifying, evaluating, and configuring systems and procedures that meet user requirements. Review and test new releases and document all outcomes of testing and serve as the support contact for the application. This position has responsibility within all phases of the application implementation including design, build, test, installation, and maintenance of the application. Provide outstanding client service and contributes to the organization’s mission of utilizing information technology to improve patient care. On an as-needed basis, provide on-site support within the organization. Enterprise Epic Implementation; Primarily remote work with scheduled time onsite with the client. Deloitte has been engaged as an Implementation Partner and will operate with a hands on "Coach and Advise" model of support to the client IT Team. We are looking for experienced team leads to support/coach/advise the Project IT Team with tasks throughout the implementation cycle - Design/Workflows, System Build, Testing, Upgrades, and Activation. Recruiting for this position will end on April 20, 2025. The Team Operations and Technology Transformation delivers market leading expertise and industry depth by harnessing deep sector knowledge, scaling the power of hybrid services and products, and unlocking the power of Process Bionics to deliver sustainable and impactful solutions to our clients. We advise, design, implement, and deploy innovative and technology enabled solutions focused on “heart of the business” issues in specific sectors including Health Care &amp; Life Sciences, Digital Banking &amp; Payments, Investment &amp; Wealth Management, Insurance, Telecom, Media, and Energy &amp; Resources. Our OTT team brings clients the knowledge of industry leaders who understand the relevant processes and technologies for their industry—and apply them with a process and mindset that tailors transformational change to their specific organization. Required Qualifications <ul> <li>Must have a current Epic Certification (Orders, ClinDoc, or ASAP)</li> <li>6+ years of recent experience on Epic Support &amp; Maintenance</li> <li>Experience in application design, workflows, build, troubleshooting, testing, and support</li> <li>On-call responsibilities for evenings and weekends on a rotating schedule</li> <li>Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience</li> <li>Role is remote</li> </ul> Preferred Qualifications <ul> <li>Hospital or Clinic operations experience</li> <li>Additional Epic Certifications</li> <li>ITIL process knowledge</li> </ul> The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $97,875 to $130,500. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. Information for applicants with a need for accommodation: <a href="https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html" target="_blank">https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html</a> Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. <a href="https://www2.deloitte.com/us/en/pages/careers/topics/recruiting-tips.html" target="_blank">Check out recruiting tips from Deloitte recruiters.</a> Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. <a href="https://www2.deloitte.com/us/en/pages/careers/articles/life-at-deloitte-benefits-and-rewards-usdc.html" target="_blank">Learn more about what working at Deloitte can mean for you.</a> Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte’s purpose is to make an impact that matters for our clients, our people, and in our communities. We are creating trust and confidence in a more equitable society. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. We are focusing our collective efforts to advance sustainability, equity, and trust that come to life through our core commitments. <a href="https://www2.deloitte.com/us/en/pages/about-deloitte/articles/purpose-at-deloitte-us.html" target="_blank">Learn more about Deloitte's purpose, commitments, and impact.</a> Professional development From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

Deloitte

Epic Orders/ClinDoc/ASAP Support Specialist

At Mitratech, we are a team of technocrats focused on building world-class products that simplify operations in the Legal, Risk, Compliance, and HR functions of Fortune 100 companies. We are a close-knit, globally dispersed team that thrives in an ecosystem that supports individual excellence and takes pride in its diverse and inclusive work culture centered around great people practices, learning opportunities, and having fun! Our culture is the ideal blend of entrepreneurial spirit and enterprise investment, enabling the chance to move at a rapid pace with some of the most complex, leading-edge technologies available. Given our continued growth, we always have room for more intellect, energy, and enthusiasm - join our global team and see why it's so special to be a part of Mitratech! Job Overview: This Support Manager role will lead a group of Technical Support Engineers to provide best in class service for our Circa product. Successful candidates must possess excellent leadership skills, communication, analytical and problem solving skills along with a proven team-building focus, with an emphasis on delivering the highest level of problem resolution and service excellence. This role is critical to the success of our client facing teams and will require interacting with clients and collaborating with internal teams to resolve issues and work cross-functionally with professional services, engineering and product management to surface up product related issues. The Support Manager will contribute to the overall success and reliability of our product offerings. Essential Duties &amp; Responsibilities: <ul> <li>Motivate staff through coaching sessions, mentoring and career development through a defined performance management process.</li> <li>Creates a sense of ownership among the team members through appropriate skills mix, coaching, delegation and collaboration</li> <li>Lead Technical Support staff, with responsibility for hiring, evaluation, training, guidance and disciplinary procedures. This includes junior Technical Support Representatives up through the most senior levels of Tech Support that handle the most complex support inquiries</li> <li>Holds regular 1:1s with the team.</li> <li>Sets Goals for the team and conducts yearly review and provides essential feedback to the team.</li> <li>Monthly or quarterly metric reviews with entire staff, providing consultation and solutions to poor performing staff members.</li> <li>Manages budget of the team.</li> <li>Enhanced ability to address/resolve customer-related issues and escalations through logic, leadership, planning, execution, and prioritization</li> <li>Experience with Ticket Triage, routing, workflow, measurements and optimizations of Time to Resolution; On-time, First-time Resolution; Ticket Queue management and analytics that drive improvements; Ticket Backlog; Ticket and Support Reporting KPI’s</li> <li>Assists with new hire training on support processes and policies</li> <li>Write clean, maintainable, and easily understood JSON configurations and C# scripts within a designated user interface framework</li> <li>Meets directly with clients and leading communication and status meetings, becomes trusted advisor that our customers will turn to when they need escalated care</li> <li>Manage customer feedback and support requests through multiple vectors including email, user forums, ticketing system and conference calls</li> <li>Manage critical system notifications and queues to ensure proper execution of our product</li> <li>Collaborate with Product and Engineering teams by triaging and clearly documenting bugs and advanced user requests for timely resolutions</li> <li>Learn from best practices in industry and bring new ideas and innovations to life at Mitratech </li> </ul> Requirements &amp; Skills: <ul> <li>Strong verbal and written communication skills, with the ability to explain technical problems and solutions to diverse audiences</li> <li>Exceptional problem-solving skills and attention to detail</li> <li>Familiarity with XML, HTML and JSON data formats</li> <li>Working knowledge in crafting SQL queries for data retrieval and analysis using Microsoft SQL Server or PostgreSQL</li> <li>Comfortability with reading, writing, or modifying C# scripts and JSON configurations</li> <li>Proactive, self-motivated and demonstrated ability to work independently with minimal guidance </li> <li>Excellent leadership and people management abilities</li> <li> Effective at building trust and alignment through clear communication and cross-team collaboration Mitratech remains committed to equitable and transparent pay practices. Final base salary offered may vary from the range listed and will be determined after carefully considering multiple factors during the hiring process, including location, relevant experience and education, required competencies and skill proficiency level, and review of internal equity. We encourage candidates to apply even if they may not meet all listed requirements. We will disclose intended pay ranges in our job ads for US-based opportunities– This role can be performed 100% remote anywhere in the US. Anticipated Pay Range: $63,000 – $66,000 Annually USD Total compensation includes US employee benefits, and annual bonus eligibility. Benefits we offer: · Health, Dental &amp; Vision Insurance · 401k + Employer Match · PTO + 11 Paid Holidays + 4 Annual Paid Global Wellness Days Off · STD, LTD &amp; Group Life Insurance · Paid Parental Leave · Pet Insurance · FSA &amp; HSA Options · Employee Assistance Program Perks we offer: · Remote Work · Career Advancement &amp; Professional Development Opportunities · Employee Recognition The position will remain posted until a candidate has been hired, or we may pull the job ad at any time due to volume of qualified applicant </li> </ul> Mitratech is proud to be an EEOE, M/F/D/V, and we are committed to diversity both in practice and spirit at the corporate level. Mitratech participates in the Electronic Employment Verification Program. E-Verify is an Internet-based system that compares information from an employee’s I-9 to data from the U.S. Department of Homeland Security and Social Security Administration Records. To learn more, visit: <a href="http://everify.com/" target="_blank">everify.com</a> We are an equal-opportunity employer that values diversity at all levels. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, or veteran status.

Mitratech

Technical Support Engineer Manager

Relationship Banker - Memorial and 91st - Tulsa, OK

American Airlines

General Manager, Airport Customer Experience TUL

McElroy Manufacturing

Inside Sales & Support Manager

Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.Affirm seeks to provide better financial products to improve the lives of consumers and we are looking for a Customer Operations Associate who will join our team to humbly serve our customers. As part of our Customer Operations team, Operations Associates ensure timely and accurate resolution of complex customer inquiries through omni-channel communication, and partner with cross-functional teams to implement new systems and products. Our ideal candidate is ready to learn and develop their career as a part of a dynamic and collaborative team. What you’ll do <ul> <li> Resolve escalated customer inquiries via predominantly email, with occasional need for phone calls to support customers </li> <li> Responsible for maintaining a high level of professionalism and maintaining excellent Quality Assurance scores with clients while working to establish a positive rapport </li> <li> Utilization of your in-depth product and financial knowledge to communicate, investigate, and resolve customer issues on a larger variety of case types </li> <li> Participate and assist in ongoing training to develop new skills and responsibilities </li> <li> Help identify trends and areas of improvement including agent coaching, quality monitoring and product features </li> <li> Participate in the incubation phase of new products and features and assist with ad-hoc projects as needed </li> <li> Responsible for independently managing schedules and emails channels in order to drive higher productivity performance and quality scores </li> <li> Proactive willingness to collaborate cross-functionally with other Affirm teams to analyze, assess and resolve complex customer issues </li> <li> Opportunity to participate in voluntary specialized processes in addition to day to day responsibilities </li> <li> Initiate document creation, including meeting minutes and procedural updates </li> </ul> What we look for <ul> <li> Willingness to support operation functions on evenings, weekends and public holidays </li> <li> Excellent verbal and written communication skills </li> <li> Capable of delivering high quality work independently and/or virtually while remaining flexible in a fast-growth environment </li> <li> 1-3 years required experience interacting with customers in an omnichannel environment (phone, email, chat, etc) </li> <li> Experience within the financial industry is a plus </li> <li> Sound judgment and proactive problem solving skills </li> <li> Ability to apply analytical thinking in decision making with keen organizational skills and attention to detail </li> <li> Team player with an interest in collaborating with and learning from cross-functional partners </li> <li> Strong follow-through and ability to manage competing priorities </li> <li> Mac (iOS) and Google Workspace (formerly G Suite) knowledge a plus </li> <li> Comfortable with working with Key Performance Indicators (KPIs) to assess and drive performance </li> </ul> Base Pay Grade - B Equity Grade - 1 Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents). USA base pay range (CA, WA, NY, NJ, CT) per year: $50,000 - $70,000 USA base pay range (all other U.S. states) per year: $44,000 - $64,000 Please note that visa sponsorship is not available for this position. #LI-Remote Affirm is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment. Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office. A limited number of roles remain office-based due to the nature of their job responsibilities. We’re extremely proud to offer competitive benefits that are anchored to our core value of people come first. Some key highlights of our benefits package include: <ul> <li>Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents </li> <li>Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses</li> <li>Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge</li> <li>ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount</li> </ul> We believe It’s On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process. [For U.S. positions that could be performed in Los Angeles or San Francisco] Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, Affirm will consider for employment qualified applicants with arrest and conviction records. By clicking "Submit Application," you acknowledge that you have read Affirm's <a href="https://www.affirm.com/global-candidate-privacy-notice" target="_blank">Global Candidate Privacy Notice</a> and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as described therein.

141 Customer Service Jobs