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CompanyCox Automotive - USAJob Family GroupFinanceJob ProfileFinance Support Specialist IIManagement LevelIndividual Contributor Flexible Work Option Hybrid - Ability to work remotely part of the weekTravel %NoWork ShiftDayCompensationHourly base pay rate is $17.74 - $26.59/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.Job Description This hybrid position, located in Atlanta, Georgia, focuses on all Accounts Payable functions within Enterprise Finance &amp; Accounting Accounts Payable. The position is responsible for, but not limited to, customer service management of phone and email inquiries across all areas of Accounts Payable including resolution of escalated inquiries, transaction reconciliations, payment research, creation and processing help desk incidents in Service Station, mail automation and invoice workflow optimization best practices. Some key responsibilities will include the following: <ul> <li>Oversee resolution of daily incoming/outgoing phone and email requests across all AP functions. </li> <li>Research, troubleshoot, and resolve complex exceptions across all AP Functions within defined service level agreements </li> <li>Review &amp; Reconcile supplier statements for billing optimization efficiency, resolve unapplied credits and supplier refund checks.</li> <li>Create and track Service Station incidents for Cox internal/external customers </li> <li>Work closely with internal/external customers to resolve billing issues/disputes with excellent customer service </li> <li>Partner with various accounting divisions for analysis and any re-class entries for AP transactions to ensure accuracy of Cox financial records </li> <li>Research and troubleshoot system accounting errors. </li> <li>Train new Accounts Payable Specialists that are onboarded</li> <li>Partner with other Cox Client Support groups to maintain cross-departmental connections and train on Accounts Payable policy and procedures </li> <li>Assist in process development and Standard Operating Procedures documentation for Accounts Payable </li> </ul> Qualifications: <ul> <li>HS Diploma/GED with generally 2+ years of experience in accounting or a related field. A candidate may also have any level degree or certification beyond HS Diploma/GES with 1+ year of experience.</li> <li>Experience partnering with both internal and external customers</li> <li>Experience working in a team environment </li> <li>Ability to deliver high levels of customer service </li> <li>Excellent oral and written communication is mandatory </li> </ul> Competencies/Skills: <ul> <li>Effective accounting and organizational skills required </li> <li>Strong organizational and analytical skills </li> <li>High degree of accuracy and attention to detail </li> <li>Strong computer skills and proficient use of Excel, Word, PowerPoint </li> <li>Strong knowledge of Oracle Financials </li> <li>Working knowledge of AS400 systems </li> </ul> Drug TestingTo be employed in this role, you’ll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.BenefitsEmployees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells – or simply uses – cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. <h3> </h3>

Cox Communications

Finance Support Specialist I

You could be the one who changes everything for our 28 million members as a Customer Care professional at Centene. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility. Shifts will be Monday - Friday, 8am - 4:30pm EST Position Purpose: Delivers education and information to members and/or providers on behalf of the customer service team to help inform them of the latest updates or changes made to products, gather information, and ensure a successful experience. Facilitates the reach outs via outbound calls to provide providers with timely, accurate, and personalized support. <ul> <li>Reaches out to members and/or providers for educational or informational purposes to help support solutions or concerns.</li> <li>Escalates calls in the event providers are unable to deliver solutions.</li> <li>Serves as the front-line support on various member and/or provider inquiries, requests, or concerns.</li> <li>Assists with sharing product awareness campaigns, policy changes, directory audits, monthly provider satisfaction surveys, and basic claims related outreach with providers.</li> <li>Maintains performance and quality standards based on established contact center metrics.</li> <li>Expands knowledge on primary market and/or plan, and may expand to cover additional markets and/or plans that may require minor research (e.g., benefits eligibility).</li> <li>Documents information including demographics, call summaries, and communications for quality and performance tracking through the Customer Relationship Management (CRM) applications.</li> <li>Remains up-to-date and adheres to quality standards, regulation, and all other policies to ensure quality, consistency, and compliance.</li> <li>Performs other duties as assigned.</li> <li>Complies with all policies and standards.</li> </ul> Education/Experience: Requires a High School diploma or GED. Requires 1 – 2 years of related experience. May require vocational or technical education in addition to prior work experience. Vocation or technical education may include additional on-the-job training or continuous learning education. Experience in a contact center environment preferred.Pay Range: $17.50 - $27.50 per hourCentene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law. Total compensation may also include additional forms of incentives.Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act

Oklahoma Complete Health

Outbound Customer Service Advocate II

Cox Automotive Inc.

CompanyCox Automotive - USAJob Family GroupPeople SolutionsJob ProfileEmployee Relations Sr SpecialistManagement LevelIndividual Contributor Flexible Work Option Can work remotely but need to live in the specified city, state, or regionTravel %Yes, 5% of the timeWork ShiftDayCompensationHourly base pay rate is $21.49 - $32.26/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.Job DescriptionThe Employee Relations Support Partner (ERSP) is responsible for providing support to the Employee Relations Team by managing case intake and assignment and other various duties, using independent judgment and established resources to perform daily ER team tasks. The ERSP manages multiple issues, at times for competing stakeholders, in a fast and ever-changing environment.We prefer candidates in the Eastern Time Zone, but will consider Central Time Zone if willing to work Eastern Time.Primary Responsibilities<ul> <li>Follows established processes to prioritize, disposition, and assign cases in the case management system to Employee Relations Business Partners (ERBPs).</li> <li>Coaches and advises employees and managers on the correct interpretation of Employee Relations policies and guidelines.</li> <li>Ensures consistent interpretation of Employee Relations programs, policies, practices and guidelines. </li> <li>Tracks status and resolution of employee / manager questions and issues.</li> <li>Redirects certain cases when needed to various partners.</li> <li>Manage the intake, disposition, assignment, documentation, and closure of matters received via the Company’s hotline. Create corresponding cases in Service Now. Transfer case notes and closure details provided by the ERBP from Service Now to the hotline case.</li> <li>Assist with information gathering/documentation for legal complaints and charges and other matters as needed.</li> <li>Own and manage tier 1 ER matters involving policy questions and other less complex matters.</li> <li>Create cases in the case management system for certain matters.</li> <li>Use tools like Workday, Service Now, and others to research case participants and document needed information in the ER case.</li> <li>Manage the Workday inbox for ER Self Service matters and create/assign corresponding cases in Service Now.</li> <li>Monitor the ER team mailboxes and respond to emails when needed.</li> <li>Maintain the ER team’s absence calendar.</li> <li>Update assorted items in the ER team’s MS Teams channels.</li> <li>Create documents/guides for various ERSP processes.</li> <li>Make first contact with employees when needed for diverse types of ER matters.</li> <li>Prepares data-related reports for management, highlighting trends, inconsistencies and items for consideration.</li> <li>Other duties as assigned.</li> </ul>Minimum Qualifications:<ul> <li>High School Diploma/GED and 5 years’ experience in a related field. The right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and 3 years’ experience; or 7 years’ experience in a related field </li> <li>Proficient in Microsoft Office, including Excel, PowerPoint, and Word</li> <li>Strong time management, multitasking, and organizational skills</li> <li>Intermediate knowledge of state and federal employment laws, union avoidance</li> <li>Ability to think, understand, and communicate at all employee levels (exempt, non-exempt, corporate, field)</li> <li>Able to work independently and with a sense of urgency and prioritization</li> <li>Excellent verbal and written communication skills</li> <li>Capable of applying sound judgement and discretion when handling sensitive information</li> <li>Ability to collect, understand, interpret and share data</li> <li>Strong attention to detail and high level of accuracy</li> <li>Ability to work successfully in a quiet, private area 100% remotely, other than periodic travel (5-10%)</li> </ul>Preferred:<ul> <li>Experience with Workday, Service Now/or other web-based case management system preferred</li> <li>Bilingual (English/Spanish) a plus</li> </ul>Drug TestingTo be employed in this role, you’ll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.BenefitsEmployees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells – or simply uses – cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. <h3> </h3>

Senior Employee Relations Support Partner

CompanyCox Automotive - USAJob Family GroupCustomer Care GroupJob ProfileSr Customer Care SpecialistManagement LevelIndividual Contributor Flexible Work Option Can work remotely but need to live in the specified city, state, or regionTravel %NoWork ShiftDayCompensationHourly base pay rate is $21.49 - $32.26/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.Job Description Candidates must live in Phoenix or Atlanta area Key Responsibilities: <ul> <li>Become proficient in all knowledge base requirements to resolve clients’ needs as efficiently as possible</li> <li>Become proficient in all platforms, systems, and tools used to maintain client records, transactions, documentation, and relevant data</li> <li>Maintain appropriate documentation of conversations in designated system to ensure handoff continuity and client profile accuracy</li> <li>Manage high volume of tasks in a timely and efficient manner</li> <li>Identify client needs, research issue and provide solutions and/or alternatives</li> <li>Build sustainable relationships and engage clients by providing best-in-class service</li> <li>Meet and/or exceed established inbound call quality guidelines and key performance criteria</li> <li>Provide excellent client service and advocacy</li> <li>Work across the organization as needed to resolve client requests</li> <li>Assist clients with the onboarding process by providing status of application and registration process, guidance of next steps, and answer any questions</li> <li>Dispatch available vehicles to clients across all regions on an inbound basis</li> <li>Effectively communicate to the client how to use any of our client facing tools</li> <li>Perform other duties as deemed necessary by management</li> </ul> Minimum Requirements: <ul><li>High School Diploma/GED and 5 years’ experience in a related field OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and 3 years’ experience; OR 7 years’ experience in a related field</li></ul> Preferred Requirements: <ul> <li>Auction and/or logistics/transportation knowledge a strong plus</li> <li>Excellent oral and written communications skills, particularly in a phone or email context</li> <li>Attention to detail and follow-through</li> <li>Demonstrated ability to adapt in a changing environment,</li> <li>Ability to multi-task within a fast-paced, high energy, dynamic and demanding environment</li> <li>Demonstrated experience being a customer-focused, service-oriented professional</li> </ul> Drug TestingTo be employed in this role, you’ll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.BenefitsEmployees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells – or simply uses – cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. <h3> </h3>

Sr Customer Care Specialist

Your work days are brighter here.At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.At Workday, we value our candidates’ privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers. Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not.In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.About the TeamThe Global Customer Success (GCS) team is dedicated to engaging every customer, ensuring they derive meaningful value throughout their journey with Evisort. Our focus on customer growth and innovation drives us to enhance product adoption, elevate customer outcomes, and secure renewals in close collaboration with our account teams. We meet each customer where they are and tailor our approach to meet their unique needs. Evisort is a Workday solution that primarily serves legal and procurement stakeholders and allows customers to create cutting-edge AI technology that makes contracts searchable and simplifies deal-making processes to supercharge business while helping to reduce costs and manage risk. We automate manual work, facilitate collaboration, and streamline operations so businesses can make better decisions. Our commitment to fostering an inclusive, collaborative, and empowered environment for our Workmates enables us to innovate and consistently drive exceptional customer success!About the RoleAs a Customer Success Manager at Workday, you'll play a pivotal role in ensuring our most strategic customers realize maximum value from their Evisort investments through comprehensive adoption and value engagements. As their dedicated customer success manager, you will prioritize delivering exceptional experiences that support our customers throughout their business lifecycle. Through regular reviews and engagements, you will ensure your customers realize value and uncover adoption opportunities.Responsibilities:<ul> <li>Focused on high-touch, curated experiences for Evisort’s large enterprise accounts working on engagements with complexity and providing proactive and ongoing adoption and value at key moments of our customers' journey</li> <li>Acting as a strategic partner with insights into customer’s legal and procurement organizational and business objectives and driving product adoption by aligning Evisort’s features and functionality with customers' overall business needs</li> <li>Develop and maintain success plans that align with the customers’ business objectives and/or company goals. </li> <li>Collaborate with the customer to set clear, measurable goals and KPI’s that drive mutual success.</li> <li>Ability to understand and identify Evisort's services and offerings and how they help meet customer’s objectives leading to upsell opportunities</li> <li>Work on a diverse scope of situations where data analysis requires evaluation to prioritize and drive resolution</li> <li>Prepare and deliver executive briefings and reports for senior leadership, highlighting account achievements, challenges, and strategic opportunities (upsells; renewal strategies). </li> <li>Acting as a liaison between product management and the customer with a focus on communicating the Evisort Roadmap and how this will influence customer activities</li> <li>Collaborating cross functionally with account team members to create a seamless &amp; optimal customer experience.</li> <li>Creating customer champions and advocates</li> </ul>Expected results within 3-6 months:<ul> <li>A proficient knowledge of Evisort products, services and offerings.</li> <li>Self-sufficient management of a mid-size portfolio customers in the United States.</li> <li>Detailed &amp; prioritized account/success plan development, including product adoption strategies and the identification of any upsell opportunities or renewal strategies..</li> <li>Manage and establish customer relationships including key executives and decision makers </li> <li>Timely execution of customer success engagements.</li> </ul>About YouBasic Qualifications:<ul> <li>5-10+ years in Customer Success, Consulting, and/or Engagement Management, with a proven ability to manage relationships in complex organizations, specifically within large enterprises, including Fortune 500 and Global 2000 customers.</li> <li>5+ years experience in customer management within a software or SaaS environment, focusing on growth, adoption, retention, and issue resolution at both the business owner and senior executive levels.</li> <li>5+ years Contracts Management experience required</li> <li>5+ years experience in legal, legal operations, commercial contracting, or Contract Lifecycle Management (CLM</li> <li>Bachelor degree or equivalent work experience; Business or Technical degree preferred</li> </ul>Other Qualifications:<ul> <li>Consistent track record to collaborate and build positive relationships with customers including the executive level.</li> <li>Excellent verbal and written communication skills, including the ability to chair meetings with executive leadership.</li> <li>Demonstrated ability to engage positive relationships to collaborate across multiple company functions (Sales, Services and Product Management).</li> <li>Empathetic, positive attitude with a desire to help our customers reach their goals</li> <li>Highly organized and customer intuitive</li> <li>Ability to travel up to 10%</li> </ul> Workday Pay Transparency StatementThe annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday’s comprehensive benefits, please <a href="http://workdaybenefits.com/us/welcome-to-workday-benefits/prospective-workmates" target="_blank">click here</a>.Primary Location: USA.GA.Home Office Primary Location Base Pay Range: $113,300 USD - $170,000 USD Additional US Location(s) Base Pay Range: $107,700 USD - $191,300 USD Our Approach to Flexible Work With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!

Workday

Sr Customer Success Manager - Evisort

CompanyCox Automotive - USAJob Family GroupCustomer Care GroupJob ProfileSr Customer Care SpecialistManagement LevelIndividual Contributor Flexible Work Option Can work remotely anywhere in the specified countryTravel %NoWork ShiftDayCompensationHourly base pay rate is $21.49 - $32.26/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.Job DescriptionSince 1999, Central Dispatch has been the leader in safe and self-service auto transport. Originally built as a simple platform where shippers could securely contact carriers, we’ve now digitized every step of the process with tools and features that are now the industry standard. In 2015, we became part of Cox Automotive, giving our customers unmatched scale and resources to ship across the country with ease. Through it all, we’ve stayed true to our original mission — to help you move cars with convenience and confidence. What You'll Do: <ul> <li>Become proficient in all knowledge base requirements to resolve clients’ needs as efficiently as possible</li> <li>Become proficient in all platforms, systems, and tools used to maintain client records, transactions, documentation, and relevant data</li> <li>Maintain appropriate documentation of conversations in designated system to ensure handoff continuity and client profile accuracy</li> <li>Manage high volume of tasks in a timely and efficient manner</li> <li>Identify client needs, research issue and provide solutions and/or alternatives</li> <li>Build sustainable relationships and engage clients by providing best-in-class service</li> <li>Meet and/or exceed established inbound call quality guidelines and key performance criteria</li> <li>Provide excellent client service and advocacy</li> <li>Work across the organization as needed to resolve client requests</li> <li>Assist clients with the onboarding process by providing status of application and registration process, guidance of next steps, and answer any questions</li> <li>Dispatch available vehicles to clients across all regions on an inbound basis</li> <li>Effectively communicate to the client how to use any of our client facing tools</li> <li>Perform other duties as deemed necessary by management</li> </ul>Minimum Qualifications:<ul><li>High School Diploma/GED and 5 years’ experience in a related field; OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and 3 years’ experience; OR 7 years’ experience in a related field</li></ul>Preferred Qualifications:<ul> <li>Auction and/or logistics/transportation knowledge a strong plus</li> <li>Excellent oral and written communications skills, particularly in a phone or email context</li> <li>Attention to detail and follow-through</li> <li>Demonstrated ability to adapt in a changing environment,</li> <li>Ability to multi-task within a fast-paced, high energy, dynamic and demanding environment</li> <li>Demonstrated experience being a customer-focused, service-oriented professional</li> </ul>Drug TestingTo be employed in this role, you’ll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.BenefitsEmployees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells – or simply uses – cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. <h3> </h3>

15 Customer Service Jobs in Atlanta, GA, USA