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Northeastern State University

Administrative Assistant, Continuing Education - Broken Arrow Campus

<h2>Job Description</h2>The Zendesk Agent Experience team is hiring a well-rounded full-stack Senior Staff Software Engineer with extensive experience in developing and maintaining large-scale SaaS platforms. This is a hybrid role, and candidates must be based in San Francisco, CA; Madison, WI; or Austin, TX.As a key part of Zendesk’s flagship Support product, our team focuses on the core user experience that our customers interact with on a daily basis. Agent Workspace is the unified user experience that empowers agents to efficiently manage interactions across all Zendesk channels within a single ticket interface. It plays a crucial role in how customers engage with Zendesk Support, and represents the core of the overall product experience, fundamentally driving customer success. We believe empathy is the greatest virtue for building the best products and the greatest environment for growing together as a team, adapting quickly and constantly innovating.This role is ideal for engineers who are customer focused and thrive on solving complex performance challenges, creating seamless user experiences, and designing scalable web application architectures. You should have experience in successfully leading technical initiatives and delivering production ready software. What you’ll be doing <ul> <li>Lead the design, development, and maintenance of complex, scalable, high-performance web applications, defining and implementing cutting-edge full-stack architecture and development best practices.</li> <li>Drive key technology decisions and ensure alignment with overall business and product strategies, collaborating closely with cross-functional stakeholders to understand requirements to deliver high-quality, A11y compliant solutions.</li> <li>Mentor and guide engineers and tech leads, fostering a culture of continuous learning and technical excellence and promoting a culture of accountability and transparency in project deliverables and timelines.</li> <li>Lead by example: Conduct and participate in thorough design and code reviews to maintain high development standards, ensuring the code is clean, efficient, and maintainable. </li> <li>Document, evangelize, and communicate best practices in all our frameworks and tools.</li> <li>Optimize application performance to ensure fast and responsive user experiences across a variety of platforms.</li> <li>Identify and lead opportunities for innovation in our products and processes, proactively contributing to prototyping and developing new features, standards, and tools that add value to our products.</li> <li>Communicate effectively with business owners and other stakeholders to understand business needs and translate them into technical requirements, working collaboratively with cross-functional teams to ensure continuous delivery of value to our customers.</li> <li>Actively participate in strategic planning and roadmapping sessions, providing technical insights and aligning technical goals with business objectives.</li> <li>Stay updated with the latest industry trends, technologies, and best practices to ensure continuous improvement and innovation.</li> </ul>What you bring to the role <ul> <li> Required: <ul> <li>10+ years of industry experience with at least 8+ years in full-stack software development in a SaaS company or a product development organization</li> <li>Proven track record of delivering large-scale, high-quality, and secure web applications.</li> <li>Deep understanding of web application development and excellent knowledge of Ruby and/or at least one JVM language</li> <li>Proficiency in JavaScript, Typescript, HTML5, CSS3, and modern front-end frameworks (such as React or <a href="http://vue.js" target="_blank">Vue.js</a>).</li> <li>Some experience developing and integrating GraphQL services into frontend applications.</li> <li>Experience in leading architectural decision-making processes and mentoring a team.</li> <li>Deep understanding of cross-browser compatibility issues, responsive design, web architecture.</li> <li>Strong verbal and written communication skills, with the ability to clearly explain complex technical decisions to audiences with varying levels of technical expertise.</li> <li>Experience working with observability tools (e.g., DataDog) and optimizing UI responsiveness for structured workflows.</li> <li>Ability to work independently and in a team, with a proactive approach to improving processes and outcomes.</li> <li>A quality, balanced approach to development and testing, including TDD where appropriate. </li> </ul> </li> <li> Preferred: <ul> <li>Experience with event-driven, distributed architecture using Kafka.</li> <li>Familiarity with relational data stores like MySQL and Aurora, and systems like MySQL, ElasticSearch, Redis.</li> <li>Experience with React and its ecosystem, Ember would be a bonus.</li> <li>Strong verifiable contributions to open-source software would be nice to have.</li> </ul> </li> </ul>Tech Stack <ul> <li>Backend: Ruby, Ruby on Rails, Java, MySQL</li> <li>Frontend: JavaScript, TypeScript, React, Redux, GraphQL</li> <li>DevOps &amp; Monitoring: DataDog, CI/CD tools</li> <li>Cloud &amp; Infrastructure: AWS, Kubernetes (nice-to-have) </li> </ul>The US annualized base salary range for this position is $183,000.00-$275,000.00. This position may also be eligible for bonus, benefits, or related incentives. While this range reflects the minimum and maximum value for new hire salaries for the position across all US locations, the offer for the successful candidate for this position will be based on job related capabilities, applicable experience, and other factors such as work location. Please note that the compensation details listed in US role postings reflect the base salary only (or OTE for commissions based roles), and do not include bonus, benefits, or related incentives.Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager.The intelligent heart of customer experienceZendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster <a href="http://www.zendesk.com/diversity-inclusion/" target="_blank">global diversity, equity, &amp; inclusion</a> in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please <a href="https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf" target="_blank">click here</a>. Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to <a href="#">peopleandplaces@zendesk.com</a> with your specific accommodation request.

Zendesk

Senior Staff Software Engineer (Full-Stack)

<h2 id="jobDescriptionHeading"> Job Description </h2> Overview You may be eligible for a sign-on bonus up to $11,000. You may also be eligible for relocation assitance. Join our team as a night shift, full-time, Neonatal Intensive Care Unit (NICU) Registered Nurse (RN) in Tulsa, OK. Why Join Us? Thrive in a People-First Environment and Make Healthcare Better <ul> <li> Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being. </li> <li> People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for. </li> <li>Make Healthcare Better: We use advanced technology to support our team and enhance patient care.</li> </ul> Get to Know Your Team: <ul><li>Hillcrest Medical Center is a 656-bed hospital that includes The Alexander Burn Center, The Peggy V. Helmerich Women’s Health Center, Kaiser Rehabilitation Center, the latest technology for the treatment of cancer, and the Oklahoma Heart Institute.</li></ul> Responsibilities <ul> <li>Accountable for assessing, planning, implementing, evaluating and documenting care activities in accordance with HHS standards in order to deliver efficient, effective and quality patient care.</li> <li>Must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients served on the assigned unit.</li> <li>Must demonstrate knowledge of the principles of growth and development over the life span, possess the ability to assess data reflective of the patient’s status, interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs.</li> <li>Plan for the provision of patient care including the development, modification and implementation of the plan of care in accordance with HHS standards in order to deliver efficient, effective and quality patient care as described in the Patient Care policies and procedures.</li> <li>Expected to adhere to and abide by the rules and regulations set forth by the Oklahoma Nursing Practice Act.</li> </ul> Qualifications Job Requirements: <ul> <li>Completion of a state approved Registered Nurse Program</li> <li>Valid State of Oklahoma Registered Nurse License</li> <li>Basic Life Support (BLS) Certified</li> </ul>

Hillcrest Medical Center

Registered Nurse / RN NICU

<h2> ATM Solutions Analyst </h2> <a href="#"> apply now </a> <a href="#"> Back To Search Results </a> LOCATION: Tulsa, Oklahoma FLEXIBILITY: Hybrid/Onsite SALARY: $0 - $ SALARY: $30 - $40/hour POSTED: May 27, 2025 JOB TYPE: Contract JOB ID: 31217 <h4>I want more jobs Like this in My inbox.</h4> <a href="#"> Job alerts </a> <h4> Job details </h4> <h4><a href="https://jobs.inceed.com/job/31217" target="_blank">To Apply for this Job Click Here</a></h4> Position: ATM Solutions Analyst Compensation: $30-40/hr Location: Tulsa, OK Inceed has partnered with a great company to help find a skilled ATM Solutions Analyst to join their team! This is a fantastic opportunity for a detail-oriented technology professional with strong knowledge in ATM systems and financial networks. This team member will be responsible for supporting and optimizing ATM hardware, software, and connectivity infrastructure. The position is part of a high-impact team working in a collaborative environment, focused on enhancing operational efficiency and regulatory compliance. This role is open due to a growing demand for innovation and security in ATM services. Responsibilities: <ul> <li>Support ATM hardware, software, and network troubleshooting and configuration </li> <li>Collaborate with internal stakeholders to resolve ATM-related issues promptly </li> <li>Ensure compliance with security standards and financial industry regulations </li> <li>Manage incident tracking, problem resolution, and reporting activities </li> <li>Coordinate system updates, automation efforts, and project planning tasks </li> <li>Provide high-level support and customer service to both internal and external clients </li> </ul> Required Qualifications &amp; Experience: <ul> <li>Bachelor’s Degree or equivalent professional experience </li> <li>Strong understanding of ATM hardware, software, and network configurations </li> <li>Experience in troubleshooting and resolving technical issues related to ATM systems </li> <li>Familiarity with financial industry compliance and security protocols </li> <li>Proficiency in Microsoft Word, Excel, and PowerPoint </li> <li>Effective communication and client management abilities </li> </ul> Nice to Have Skills &amp; Experience: <ul> <li>Experience with scripting languages or automation tools </li> <li>Knowledge of emerging technologies in financial services </li> <li>Project coordination or management experience </li> <li>Experience working independently while managing multiple concurrent tasks </li> <li>Team-oriented mindset with strong interpersonal skills </li> </ul> Perks &amp; Benefits: <ul> <li>3 different medical health insurance plans, dental, and vision insurance </li> <li>Voluntary and Long-term disability insurance </li> <li>Paid time off, 401k, and holiday pay </li> <li>Weekly direct deposit or pay card deposit </li> </ul> If you are interested in learning more about the ATM Solutions Analyst opportunity, please submit your resume for consideration. We are unable to provide sponsorship at this time. We are Inceed, a staffing direct placement firm who believes in the possibility of something better. Our mission is simple: We’re here to help every person, whether client, candidate, or employee, find and secure what’s better for them. Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. #LI-BO1 #LI-Onsite <h4><a href="https://jobs.inceed.com/job/31217" target="_blank">To Apply for this Job Click Here</a></h4> <h4>I want more jobs Like this in My inbox.</h4> <a href="#"> Job alerts </a> <h5> Share This Job </h5> <a href="https://www.facebook.com/sharer.php?u=https://jobs.inceed.com/job/31217-atm-solutions-analyst-tulsa-oklahoma/" target="_blank"> </a> <a href="https://twitter.com/intent/tweet?url=https://jobs.inceed.com/job/31217-atm-solutions-analyst-tulsa-oklahoma/" target="_blank"> </a> <a href="https://www.linkedin.com/shareArticle?mini=true&amp;url=https://jobs.inceed.com/job/31217-atm-solutions-analyst-tulsa-oklahoma/" target="_blank"> </a> Copied <a href="#"> </a> <h5> Share This Job </h5> <a href="https://www.facebook.com/sharer.php?u=https://jobs.inceed.com/job/31217-atm-solutions-analyst-tulsa-oklahoma/" target="_blank"> </a> <a href="https://twitter.com/intent/tweet?url=https://jobs.inceed.com/job/31217-atm-solutions-analyst-tulsa-oklahoma/" target="_blank"> </a> <a href="https://www.linkedin.com/shareArticle?mini=true&amp;url=https://jobs.inceed.com/job/31217-atm-solutions-analyst-tulsa-oklahoma/" target="_blank"> </a> Copied <a href="#"> </a> <h4> Apply Now </h4> "*" indicates required fields <h2> About Us </h2> Inceed is a staffing and recruiting team full of people-loving people. Specializing in the IT and Finance &amp; Accounting fields, we thrill at the opportunity to help you discover the next step in your career or, as we call it, your “something better”. And with the broad reach of our multiple branches, we’re able to do so nationwide. It feels weird tooting our own horn, but we are super proud to be: (same list awards and recognitions) Once we synch up with you to discuss a job posting, we value connection above all else. After all, how can we know if it’s a culture fit, a lifestyle fit, a passion fit, if we don’t truly know the person behind the resume?

Inceed

ATM Solutions Analyst

<h2>#WeAreONEOK – Fortune 500 company. 100+ years in business. Leading midstream service provider. Safety first. Sustainable operations. Environmentally responsible. Employee focused. </h2>JOB SUMMARYONEOK is seeking a Security Analyst focused on Security Compliance. The ideal candidate will ensure the organization's information systems comply with legal and company policies, preventing security breaches and maintaining data integrity. The analyst will implement and monitor security measures, develop procedures, supports internal and external audits, analyze audit results, coordinate remediation efforts, monitor SEC filings, and support ONEOK’s cybersecurity and physical security compliance programs. This includes compliance with relevant security standards, regulations, and internal policies. Support services provided by the Security Compliance team include audit and inspection support, compliance tracking and communications, control framework development and maintenance, critical facility assessment, legal holds and forensic collections, security governance document management, and SOX compliance. Additionally, the analyst educates colleagues on security compliance.Job Profile Summary Responsible for consistent execution and application of security functions within the overall information strategy, management system processes, programs, communications, and activities within the organization. Relies on established procedures and playbooks to perform structured work assignments and leverages own general knowledge to navigate proper course of action when the situation at hand appears to deviate significantly from expected situations.Essential Functions and Responsibilities<ul> <li>Consistently executes and operates functions within the information security framework to help maintain confidentiality, integrity, availability, and safety of assets by protecting against unauthorized use, disclosure, modification, or loss. Relies on established procedures and playbooks to perform structured work assignments and leverages own general knowledge to navigate proper course of action when the situation at hand appears to deviate significantly from expected situations</li> <li>Performs configuration and light scripting/programming of security systems to implement, automate, and operate security processes. Relies primarily on detailed specifications and instructions in performing configuration and programming and leverages own knowledge to navigate proper course of action when situation at hand appears to deviate from or conflict with those instructions</li> <li>Operates and executes processes to control risk through existing playbooks, guidance, policies, and procedures to minimize exposure in accordance with applicable laws and regulations. Relies on established procedures and playbooks to perform structured work assignments and leverages own general knowledge to navigate proper course of action when the situation at hand appears to deviate significantly from expected situations</li> <li>Operates and executes processes to identify risks to the security of assets and facilities. Relies on established procedures and playbooks to perform structured work assignments and leverages own general knowledge to navigate proper course of action when the situation at hand appears to deviate significantly from expected situations</li> <li>Collaborate with appropriate personnel to refine and improve processes to validate and monitor compliance with internal security policies and applicable laws and regulations</li> <li>Responsible for consistent execution of tasks in support of risk assessment programs. Relies on established procedures and playbooks to perform structured work assignments and leverages own general knowledge to navigate proper course of action when the situation at hand appears to deviate significantly from expected situations</li> <li>Respond to security incidents in accordance with guidance from security leadership, playbooks, and processes. Relies on established procedures and playbooks to perform structured work assignments and leverages own general knowledge to navigate proper course of action when the situation at hand appears to deviate significantly from expected situations. Promptly reports and appropriately escalates security incidents based on existing guidance and processes</li> <li>Responsible for consistent execution of tasks in support of identity and access management programs. Relies on established procedures and playbooks to perform structured work assignments and leverages own general knowledge to navigate proper course of action when the situation at hand appears to deviate significantly from expected situations</li> <li>Assists as directed by security leadership in the production and development of security awareness, training, and educational activities</li> <li>Assists as directed by security leadership in developing, applying, and monitoring the secure configuration of devices in the environment</li> </ul>Education<ul><li>Bachelor's Degree in information technology, accounting, other related field, or an equivalent combination of formal education and the following job related experience</li></ul>Work Experience<ul> <li>Experience in security or experience in a directly-foundational role providing necessary background to learn security functions</li> <li>Experience operating within a defined framework of procedures and playbooks</li> <li>Experience interacting, advising, and communicating effectively</li> </ul>Knowledge, Skills and Abilities<ul> <li>Knowledge of: IT infrastructure environments, local and wide-area networks and application security needs</li> <li>Ability to: manage small to medium information security projects</li> <li>Ability to: develop consensus and facilitate decision-making among senior executives</li> <li>Ability to: communicate and/or exchange information; conduct oral presentations</li> </ul>Licenses and Certifications<ul> <li>Certified Secure Software Lifecycle Professional (CSSLP) preferred</li> <li>Certified Information Privacy Professional (CIPP) preferred</li> </ul>Strength Factor Rating - Physical Demands/Requirements<ul><li>Sedentary Work - Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.</li></ul>Strength Factor Description - Physical Demands/Requirements<ul> <li>Standing: Remaining on one's feet in an upright position at a work station without moving about (Occasionally)</li> <li>Walking: Moving about on foot (Frequently)</li> <li>Sitting: Remaining in a seated position (Constantly)</li> <li>Lifting: Raising or lowering an object from one level to another (includes upward pulling) (Occasionally)</li> <li>Carrying: Transporting an object, usually holding it in the hands or arms, or on the shoulder (Occasionally)</li> <li>Pushing: Exerting force upon an object so that the object moves away from the force (Occasionally)</li> <li>Pulling: Exerting force upon an object so that the object moves toward the force (includes jerking) (Occasionally)</li> <li>Climbing: Ladders, Stairs (Occasionally)</li> <li>Balancing: Maintaining body equilibrium to prevent falling (Occasionally)</li> <li>Stooping: Bending the body downward and forward by bending the spine at the waist (Occasionally)</li> <li>Kneeling: Bending the legs at the knees to come to rest on the knee or knees (Occasionally)</li> <li>Crouching: Bending the body downward and forward by bending the legs and spine (Occasionally)</li> <li>Crawling: Moving about on the hands and arms in any direction (Occasionally)</li> <li>Reaching: Extending hands and arms in any direction (Constantly)</li> <li>Handling: Seizing, holding, grasping, turning or otherwise working with the hand or hands (Manual Dexterity) (Constantly)</li> <li>Fingering: Picking, pinching or otherwise working with the fingers primarily (Finger Dexterity) (Constantly)</li> <li>Feeling: Perceiving such attributes of objects/materials as size, shape, temperature, texture, movement or pulsation by receptors in the skin, particularly those of the finger tips (Constantly)</li> <li>Talking: Expressing or exchanging ideas/information by means of the spoken word (Frequently)</li> <li>Hearing: Perceiving the nature of sound by the ear (Frequently)</li> <li>Tasting/Smelling: (Occasionally)</li> <li>Near Vision: Clarity of vision at 20 inches or less (Constantly)</li> <li>Far Vision: Clarity of vision at 20 feet for more (Frequently)</li> <li>Depth Perception: Three-dimensional vision; ability to judge distances and spatial relationships so as to see objects where and as they actually are (Frequently)</li> <li>Vision: Color - The ability to identify and distinguish colors (Constantly)</li> </ul>Working Conditions/Environment<ul><li>Employee is subject to inside environmental conditions</li></ul>Working Conditions<ul> <li>Well lighted, climate controlled areas (Constantly)</li> <li>Frequent repetitive motion (Constantly)</li> <li>CRT (Computer Monitor(s)) (Constantly)</li> </ul>Travel<ul><li>None required,</li></ul>Driving<ul><li>Based on assigned tasks, employee may be assigned a company vehicle requiring the applicable driver's license</li></ul>ONEOK is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, sex, pregnancy, sexual orientation, age, religion, creed, national origin, gender identity, disability, military/veteran status, genetic information or any other categories protected by applicable law.The job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of ONEOK.ONEOK is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request an accommodation email <a href="mailto:HRSolutions@ONEOK.com" target="_blank">HRSolutions@ONEOK.com</a> or call 1-855-663-6547​. Expected Salary Range$81,000.00 - $121,000.00

ONEOK

Security Analyst II

<h1>Medical Management - Supervisor Utilization Management 145-4002</h1> Tulsa, OK, USA Req #819 Tuesday, May 27, 2025 <h1>JOB SUMMARY:</h1> Responsible for supervising and coordinating daily workflow and leadership of staff. Activities include developing operating procedures and managing personnel and resources. <h1>KEY RESPONSIBILITIES:</h1> <ul> <li>Serves as a resource to the department staff by providing technical direction and resolving workflow problems or improvement opportunities within the department.</li> <li>Assesses individual workload and staffing patterns. Selects, assigns, and evaluates personnel, and recommends or initiates associated personnel actions. Takes caseload as needed to assist with staffing needs. Ensure authorization timeframes and regulatory requirements are met.</li> <li>Interviews, hires, trains, and reviews all eligibility personnel in addition to problem-solving and disciplinary actions. Participates in analysis of current policies and procedures and in the development of new or updated standard operating procedures and workflows.</li> <li>Attends departmental, interdepartmental, and facility meetings as needed.</li> <li>Performs other duties as assigned.</li> </ul> <h1>QUALIFICATIONS:</h1> <ul> <li>Ability to plan, organize, schedule, and effect procedural changes.</li> <li>Ability to effectively lead, direct and supervise others.</li> <li>Ability to reason logically and to use good judgment when interpreting materials or situations.</li> <li>Ability to work quickly and accurately with quantitative information.</li> <li>Ability to organize time effectively and set priorities.</li> <li>Possess strong written and oral communication skills.</li> <li>Proficient in Microsoft applications.</li> <li>Knowledge of managed care and benefit plans.</li> </ul> <h1>EDUCATION/EXPERIENCE:</h1> <ul> <li>Graduate from accredited School of Nursing.</li> <li>Current, active, unrestricted license to practice as Registered nurse (RN) in the State of Oklahoma.</li> <li>At least three years of clinical nursing experience in an acute care setting.</li> <li>2 years of management experience preferred.</li> </ul> CommunityCare is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin <h2 id="otherDetailsHeader">Other details</h2> <ul> <li> Job Family Commercial </li> <li> Pay Type Salary </li> </ul> <a href="#"> Apply Now </a>

CommunityCare

Medical Management - Supervisor Utilization Management 145-4002

<h3>Job Summary</h3> The IT Help Desk Support Technician II is the first point of contact for users seeking technical assistance from the IT Department. The Technician's responsibility is to provide technical assistance for incoming phone calls, instant messages, and tickets related to PC hardware and software, printers, and application support. The desirable candidate is professional with a customer service focus, organized, works with a sense of urgency, and communicates clearly and effectively both with customers and co-workers. This position is located in Tulsa, OK and is required to work in the office at least 4 days per week. Work hours are 10am - 7pm. <h3>Essential Functions</h3> • Actively supports the Company’s commitment to safety and its “Core Values”. • Represents the Company at all times with high moral standards while adhering to the Company’s “Code of Business Conduct and Ethics”. • Engages with customers to gather basic information and perform initial troubleshooting on service requests and incident reports through phone calls or instant messages. • Troubleshoots computer hardware and software including installation, repair, and upgrade of PC’s including printers, phones, and other forms of electronic communication. • Utilizes our service desk management system to document and track all activity and escalate unresolved requests to the next level of support. • Follows up with customers to inquire more detail, set expectations or to ensure issue has been resolved to customer’s satisfaction. • Ensures proper recording, documentation and closure of requests, while completing assignments according to established quality measures with detail and accuracy. • Assists users in using technologies that are already in place. • Handles routine tasks independently and perform other duties as assigned. <h3>Qualifications</h3> • Associate’s degree in Computer Science or other related area, or equivalent job-related experience/knowledge skills and abilities. • 1 – 2 years of related experience. • Maintains positive working relationships with associates. Fits well within the organizational culture for interacting with others. Possesses good interpersonal skills. • Customer-service focused and friendly. • Effective communication skills (written and verbal) with attention to detail and accuracy of documentation • Possesses a positive attitude in meeting objectives. • Working knowledge of Microsoft Suite products (Windows, Outlook, Word, Excel, PowerPoint) . • Good problem-solving skills; ability to visualize a problem or situation and think abstractly to solve it. • Learn and adapt quickly, work and remain calm under pressure Physical/Special Requirements: • Work hours are 10am - 7pm. • Lunches and breaks will be staggered and coordinated between IT Customer Care staff. • This position will require working outside of normal business hours upon occasion. • Occasional travel may be required. Full-time employees are offered a comprehensive benefits package, including medical, dental and vision plans covering eligible employees and dependents, disability benefits, life and AD&amp;D insurance, an employee assistance program (EAP), a 401(k) plan with company match, an employee stock purchase plan (ESPP), a robust wellness program and adoption assistance. Some employees may also be eligible for paid time off, tuition reimbursement and a performance or safety bonus program. Follow us at <a href="https://www.linkedin.com/search/results/all/?fetchDeterministicClustersOnly=true&amp;heroEntityKey=urn%3Ali%3Aorganization%3A60049&amp;keywords=matrix%20service%20company&amp;origin=RICH_QUERY_SUGGESTION&amp;position=0&amp;searchId=4e017bbc-28e9-444c-989f-c413203754ac&amp;sid=jQ(&amp;spellCorrectionEnabled=false" target="_blank">Matrix Service Company</a> to view all of our open positions and for the latest news about our operating companies and our teams. At Matrix, we are dedicated to building a diverse, inclusive, and authentic workplace. We encourage all whose experience aligns with the listed qualifications to apply and explore joining our organization. <h5>EEO/M/F/Disability/Vets/Affirmative Action Employer</h5> We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, genetic information, marital status, disability, veteran status, or other legally protected characteristic or category.

Matrix Service Company

IT Help Desk Support Technician II

<h2 id="jobDescriptionHeading"> Job Description </h2> Overview Join our team as a day shift, full-time, Clinical Assistant in Tulsa, OK. Why Join Us? Thrive in a People-First Environment and Make Healthcare Better <ul> <li> Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being. </li> <li> People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for. </li> <li> Make Healthcare Better: We use advanced technology to support our team and enhance patient care. </li> </ul> Get to Know Your Team: <ul><li>Oklahoma Heart Institute offers 24/7 catheterization labs, cardiac rehabilitation and a heart failure center. In addition, OHI is involved in over 200 cutting-edge research studies across the vast amount of specialties within the system.</li></ul> Responsibilities <ul> <li>The clinical assistant is responsible for transporting, rooming, and preparing patients for physician, advanced practice providers, and nurse clinic visits. </li> <li>In addition to performing the job duties assigned to the Clinical Assistant will provide additional support to the RN with participation in clinic preparation and chart abstraction as delegated by the RN. </li> <li>The Clinical Assistant is willing and able to travel and function independently in other clinics. </li> <li>The Clinical Assistant will be responsible for additional clinical responsibilities such as supply inventory and/or cardiac monitor appointment scheduling and inventory. </li> <li>The Clinical Assistant will not administer any immunizations or injectable drugs.</li> </ul> Qualifications Job Requirements: <ul type="disc"> <li> A minimum of two (2) years of experience in a Medical Assistant role or a graduate of a Medical Assistant Program.</li> <li>For OHI, graduate of a Certified Nurse Assistant Program and a competency checklist will be considered.</li> </ul>

Hillcrest Healthcare System

Clinical Assistant South Pointe Cardiology

<h1>Customer Service - Customer Service Representative 105-1014</h1> Tulsa, OK, USA Req #834 Tuesday, May 27, 2025 JOB SUMMARY: Responsible for being the first point of contact for all membership related questions, requests and concerns and for providing outstanding service to our customers. You will answer queries regarding customer benefits, eligibility, PCPs, claims and other questions. You will handle complaints, troubleshoot problems and provide resolutions in a professional and polite manner to ensure first contact resolution and customer satisfaction. The ideal Customer Service Representative will be customer focused, detail oriented and results driven. The most successful Customer Service Representatives demonstrate the following characteristics: polite, accurate, knowledgeable, able to work well within a team, learning agility, flexible and easily adapts to change. KEY RESPONSIBILITIES: <ul> <li>Process a high volume of incoming inquiries regarding multiple products from members, providers, billing companies, individuals with legal representation, employer groups, and other insurance companies. </li> <li>Strive to achieve first call resolution by communicating accurate information efficiently and timely thereby creating a positive experience for the member.</li> <li>Verifies eligibility, benefits, deductible amounts, claim status, copays, coinsurance and all other information related to a customer and their benefits or a provider and their contract. </li> <li>Use effective listening skills to understand the needs and complaints of the customer to offer them the best possible solution and ensuring the member feels supported and valued.</li> <li>Resolve escalated customer issues received from the member, provider, employer groups or brokers while remaining calm and professional.</li> <li>Provide interpretation services for all product lines via the contracted language line service as appropriate. </li> <li>Flexible hours, including weekends and evenings, as department or training needs dictate and at the discretion of management may be required.</li> <li>Effective problem resolution skills that demonstrates balance of company and customer needs.</li> <li>Demonstrated ability and learning agility to adapt to organizational changes including business processes, systems and technology.</li> <li>Joining a team of Customer Service Representatives and building a positive relationship of teamwork, trust, reliability and excellence.</li> <li>Understanding and striving to meet or exceed call center metrics while providing excellent customer service.</li> <li>Taking part in training and other learning opportunities to expand knowledge of company and position.</li> <li>Perform other duties as assigned.</li> </ul> QUALIFICATIONS: <ul> <li>Exceptional telephone manner, customer service skills, active listening skills, verbal and written communication skills.</li> <li>Ability to resolve conflict and diffuse tension</li> <li>Strong time management skills and decision- making skills.</li> <li>Ability to read, comprehend, and explain health insurance benefits in a clear, concise, and professional manner.</li> <li>Ability to work under stress with production and quality standards.</li> <li>Proficient in Microsoft Office applications.</li> <li>Highly organized and attentive to detail.</li> <li>Flexibility, ability to adapt to change.</li> <li>Successful completion of Health Care Sanctions background check.</li> <li>Bilingual skills a plus.</li> </ul> EDUCATION/EXPERIENCE: <ul> <li>High school diploma or equivalent required</li> <li>1-year customer service experience with direct interactions with customers</li> <li>Contact center or medical field experience preferred</li> </ul> CommunityCare is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin <h2 id="otherDetailsHeader">Other details</h2> <ul> <li> Job Family Commercial </li> <li> Pay Type Hourly </li> </ul> <a href="#"> Apply Now </a>

Customer Service - Customer Service Representative 105-1014

<h2 id="jobDescriptionHeading"> Job Description </h2> Overview Join our team as a day shift, full-time, Burn Intensive Care Unit (ICU) Registered Nurse (RN) in Tulsa, OK. Why Join Us? Thrive in a People-First Environment and Make Healthcare Better <ul> <li> Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being. </li> <li> People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for. </li> <li>Make Healthcare Better: We use advanced technology to support our team and enhance patient care.</li> </ul> Get to Know Your Team: <ul><li>Hillcrest Medical Center is a 656-bed hospital that includes The Alexander Burn Center, The Peggy V. Helmerich Women’s Health Center, Kaiser Rehabilitation Center, the latest technology for the treatment of cancer, and the Oklahoma Heart Institute.</li></ul> Responsibilities Individuals within this job classification are accountable for assessing, planning, implementing, evaluating and documenting care activities in accordance with HHS standards in order to deliver efficient, effective and quality patient care. The Registered Nurse (RN) must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients served on the assigned unit. Qualifications Job Requirements: <ul> <li>Completion of a state approved Registered Nurse Program</li> <li>Valid State of Oklahoma Registered Nurse License</li> <li>BLS</li> </ul>

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