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<h1>Customer Service - Customer Service Representative 105-1014</h1>   Tulsa, OK, USA Req #834   Tuesday, May 27, 2025   <strong>JOB SUMMARY: <br><br></strong> Responsible for being the first point of contact for all membership related questions, requests and concerns and for providing outstanding service to our customers. You will answer queries regarding customer benefits, eligibility, PCPs, claims and other questions. You will handle complaints, troubleshoot problems and provide resolutions in a professional and polite manner to ensure first contact resolution and customer satisfaction. The ideal Customer Service Representative will be customer focused, detail oriented and results driven. The most successful Customer Service Representatives demonstrate the following characteristics: polite, accurate, knowledgeable, able to work well within a team, learning agility, flexible and easily adapts to change.   <strong>KEY RESPONSIBILITIES: <br><br></strong>  <ul> <li>Process a high volume of incoming inquiries regarding multiple products from members, providers, billing companies, individuals with legal representation, employer groups, and other insurance companies. </li> <li>Strive to achieve first call resolution by communicating accurate information efficiently and timely thereby creating a positive experience for the member.</li> <li>Verifies eligibility, benefits, deductible amounts, claim status, copays, coinsurance and all other information related to a customer and their benefits or a provider and their contract. </li> <li>Use effective listening skills to understand the needs and complaints of the customer to offer them the best possible solution and ensuring the member feels supported and valued.</li> <li>Resolve escalated customer issues received from the member, provider, employer groups or brokers while remaining calm and professional.</li> <li>Provide interpretation services for all product lines via the contracted language line service as appropriate. </li> <li>Flexible hours, including weekends and evenings, as department or training needs dictate and at the discretion of management may be required.</li> <li>Effective problem resolution skills that demonstrates balance of company and customer needs.</li> <li>Demonstrated ability and learning agility to adapt to organizational changes including business processes, systems and technology.</li> <li>Joining a team of Customer Service Representatives and building a positive relationship of teamwork, trust, reliability and excellence.</li> <li>Understanding and striving to meet or exceed call center metrics while providing excellent customer service.</li> <li>Taking part in training and other learning opportunities to expand knowledge of company and position.</li> <li>Perform other duties as assigned.</li> </ul>  <strong>QUALIFICATIONS:</strong>  <ul> <li>Exceptional telephone manner, customer service skills, active listening skills, verbal and written communication skills.</li> <li>Ability to resolve conflict and diffuse tension</li> <li>Strong time management skills and decision- making skills.</li> <li>Ability to read, comprehend, and explain health insurance benefits in a clear, concise, and professional manner.</li> <li>Ability to work under stress with production and quality standards.</li> <li>Proficient in Microsoft Office applications.</li> <li>Highly organized and attentive to detail.</li> <li>Flexibility, ability to adapt to change.</li> <li>Successful completion of Health Care Sanctions background check.</li> <li>Bilingual skills a plus.</li> </ul>  <strong>EDUCATION/EXPERIENCE:</strong>  <ul> <li>High school diploma or equivalent required</li> <li>1-year customer service experience with direct interactions with customers</li> <li>Contact center or medical field experience preferred</li> </ul>        <p>CommunityCare is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin </p>          <h2 id="otherDetailsHeader">Other details</h2> <ul> <li> Job Family Commercial </li> <li> Pay Type Hourly </li> </ul>    <a href="#"> Apply Now </a>

CommunityCare

Customer Service - Customer Service Representative 105-1014

<h2 id="jobDescriptionHeading"> Job Description </h2> <strong>Overview</strong><br><br><p>Join our team as a day shift, full-time, Clinical Assistant in Tulsa, OK.</p>  <p><strong>Why Join Us? </strong></p>  <p><strong>Thrive in a People-First Environment and Make Healthcare Better</strong> </p>  <ul> <li> <em>Thrive: </em>We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being.  </li> <li> <em>People-First: </em>We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.  </li> <li> <em>Make Healthcare Better: </em>We use advanced technology to support our team and enhance patient care.  </li> </ul> <p><strong>Get to Know Your Team: </strong> </p> <ul><li>Oklahoma Heart Institute offers 24/7 catheterization labs, cardiac rehabilitation and a heart failure center. In addition, OHI is involved in over 200 cutting-edge research studies across the vast amount of specialties within the system.</li></ul> <br><strong>Responsibilities</strong><br><br><ul> <li>The clinical assistant is responsible for transporting, rooming, and preparing patients for physician, advanced practice providers, and nurse clinic visits. </li> <li>In addition to performing the job duties assigned to the Clinical Assistant will provide additional support to the RN with participation in clinic preparation and chart abstraction as delegated by the RN. </li> <li>The Clinical Assistant is willing and able to travel and function independently in other clinics. </li> <li>The Clinical Assistant will be responsible for additional clinical responsibilities such as supply inventory and/or cardiac monitor appointment scheduling and inventory. </li> <li>The Clinical Assistant will not administer any immunizations or injectable drugs.</li> </ul> <br><strong>Qualifications</strong><br><br><p>Job Requirements: </p>  <ul type="disc"> <li><p> A minimum of two (2) years of experience in a Medical Assistant role or a graduate of a Medical Assistant Program.</p></li> <li><p>For OHI, graduate of a Certified Nurse Assistant Program and a competency checklist will be considered.</p></li> </ul>

Hillcrest Healthcare System

Clinical Assistant South Pointe Cardiology

<h2><b>#WeAreONEOK </b>– <b>Fortune 500 company. 100+ years in business. Leading midstream service provider. Safety first. Sustainable operations. Environmentally responsible. Employee focused. </b></h2><p><b>JOB SUMMARY</b></p><p>ONEOK is seeking a motivated and analytical <b>Engineer</b> to join the Asset Optimization Team! An engineer in this role will collaborate with stakeholders across the Natural Gas Pipeline segment to develop and drive solutions to support asset efficiency, growth opportunities, and long-range asset planning. This role will follow a hybrid schedule, requiring in-office presence on Monday, Tuesday, and Thursday. ONEOK offers a comprehensive benefits package, including health coverage, 401k, life insurance, paid time off, and more. Don’t miss this chance to make an impact with ONEOK! </p><p><b>Job Profile Summary</b><br><br>Directs and performs an advanced level of engineering and/or project management duties related to one or more functional areas that may include: pipeline system planning and analysis, gathering system operation; gas and liquids measurement, gas analysis, and measurement station design; processing and/or storage facility operation; and/or estimating, designing, and coordinating construction projects.</p><p><b>Essential Functions and Responsibilities</b></p><ul> <li>Direct and/or perform engineering and/or project management activities related to design, procurement, construction, or optimization of company assets including but not limited to:<ul> <li>Transmission and/or gathering systems, measurement and regulation facilities, compressor and pump stations and dehydration plants</li> <li>NGL fractionation, natural gas processing and/or hydrocarbon storage facilities</li> <li>Construction plans and implementation</li> <li>Management of third-party contract resources</li> </ul>  </li> <li>Provide technical and/or engineering assistance on matters including but not limited to:<ul> <li>Equipment/system design</li> <li>Pipeline sizing and evaluation­</li> <li>Pipeline control</li> <li>Pipeline facility design, construction, operation, and maintenance</li> <li>Policies and procedures</li> <li>Process Safety</li> </ul>  </li> <li>Perform and review project management activities including but not limited to:<ul> <li>Bid proposals and contracts</li> <li>AFE preparation and cost management</li> <li>Management of Change (MOC)­</li> <li>Material/equipment specifications and selection</li> <li>Construction plans and support</li> <li>Creating and updating schedules / timelines</li> <li>Preparing project progress and other reports</li> <li>Managing change orders</li> </ul>  </li> <li>Identify equipment efficiencies, complete hydraulic calculations, determine valve and pipeline sizing and perform gas flow analysis.</li> <li>Research, analyze, prepare and/or approve information including but not limited to:<ul> <li>Engineering studies</li> <li>Governmental rules, regulations, codes and standards</li> <li>­Pipeline and/or measurement system analyses and recommendations</li> <li>­Hydrocarbon processing and/or measurement bid proposals</li> <li>Construction and/or measurement contracts</li> <li>­­Cost estimates</li> <li>Material specifications/selections</li> </ul>  </li> <li>Make recommendations for improvements related to capacity, operating costs, and system operation</li> <li>Evaluate proposed projects by conducting load studies</li> <li>Analyze various measurement system designs and make recommendations for improvements related to station capacity and operating costs, to increase accuracy of measurement system and downstream reporting systems</li> <li>Perform economic analysis related to potential new projects, including but not limited to operational cost estimates, determining equipment efficiencies, and needed enhancements and conducting definitive studies for potential acquisitions</li> <li>Identify opportunities for improvement and develop and implement new processes as requested my management, with limited supervision</li> <li>Anticipate changes in work demands and identify assignments or training to meet those demands</li> <li>Oversee utilization of manpower and equipment resources</li> <li>Assess, schedule, and prioritize projects on customer needs and value to the organization</li> <li>May have oversight of employees engaged in field operations, construction and/or project management function</li> </ul><p><b>Education</b></p><ul><li>Bachelor's Degree in Engineering or closely related field and the following job-related experience preferred</li></ul><p><b>Work Experience</b></p><ul> <li>Experience and knowledge of engineering design and criteria for natural gas and/or NGLs in pipeline systems</li> <li>Experience at this level is typically attained with seven or more years of experience in engineering, operations and/or project management</li> <li>Experience achieving goals and developing employee/team strengths, exhibiting a positive example and influence that leads to employee, project, and stakeholder successes</li> <li>Experience in use and function of applications such as: Microsoft Excel, Project, Access, Word, etc.</li> <li>Experience researching and preparing project materials and design specifications, contracts, agreements, budgets, engineering studies, and other relevant reports, forms, and correspondence</li> <li>Experience identifying, researching, understanding, evaluating, and prioritizing operational problems and coordinating appropriate action/response</li> <li>Experience with and knowledge of pipelines or hydrocarbon processing and related facilities design, construction, operation, and maintenance</li> </ul><p><b>Knowledge, Skills and Abilities</b></p><ul> <li>Knowledge of: material failure and structural analysis and industry standards and governmental regulations</li> <li>Knowledge of: and understanding of operational functions and commercial relationships with the ability to anticipate functional and transactional impacts</li> <li>Ability to: read and interpret governmental regulations, blueprints, contracts, manuals, specifications, surveys, charts, load studies, and other relevant reports and correspondence</li> <li>Ability to: analyze and resolve issues and/or questions concerning engineering design and calculations obtaining assistance if needed on more complex design and calculations</li> <li>Ability to: review complex engineering drawings and material.</li> <li>Ability to: manage and prioritize multiple assignments with competing deadlines</li> <li>Ability to: identify, plan and organize projects to completion, goals, and initiatives</li> <li>Ability to: use logic and reasoning to identify alternate solutions or approaches to a problem</li> <li>Ability to: apply math, algebraic formulas, and statistical methods</li> <li>Ability to: interact, negotiate, advise, and communicate effectively</li> <li>Ability to: operate office tools and equipment required</li> <li>Ability to: communicate thoughts, ideas, information, messages, and other written information, which may contain technical material, in a logical, organized, and coherent manner</li> </ul><p><b>Licenses and Certifications</b></p><ul><li>None required</li></ul><p><b>Strength Factor Rating - Physical Demands/Requirements</b></p><ul><li>Sedentary Work - Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.</li></ul><p><b>Strength Factor Description - Physical Demands/Requirements</b></p><ul> <li>Standing: Remaining on one's feet in an upright position at a work station without moving about (Occasionally)</li> <li>Walking: Moving about on foot (Frequently)</li> <li>Sitting: Remaining in a seated position (Constantly)</li> <li>Lifting: Raising or lowering an object from one level to another (includes upward pulling) (Occasionally)</li> <li>Carrying: Transporting an object, usually holding it in the hands or arms, or on the shoulder (Occasionally)</li> <li>Pushing: Exerting force upon an object so that the object moves away from the force (Occasionally)</li> <li>Pulling: Exerting force upon an object so that the object moves toward the force (includes jerking) (Occasionally)</li> <li>Climbing: Ladders, Stairs (Occasionally)</li> <li>Balancing: Maintaining body equilibrium to prevent falling (Occasionally)</li> <li>Stooping: Bending the body downward and forward by bending the spine at the waist (Occasionally)</li> <li>Kneeling: Bending the legs at the knees to come to rest on the knee or knees (Occasionally)</li> <li>Crouching: Bending the body downward and forward by bending the legs and spine (Occasionally)</li> <li>Crawling: Moving about on the hands and arms in any direction (Occasionally)</li> <li>Reaching: Extending hands and arms in any direction (Constantly)</li> <li>Handling: Seizing, holding, grasping, turning or otherwise working with the hand or hands (Manual Dexterity) (Constantly)</li> <li>Fingering: Picking, pinching or otherwise working with the fingers primarily (Finger Dexterity) (Constantly)</li> <li>Feeling: Perceiving such attributes of objects/materials as size, shape, temperature, texture, movement or pulsation by receptors in the skin, particularly those of the finger tips (Constantly)</li> <li>Talking: Expressing or exchanging ideas/information by means of the spoken word (Frequently)</li> <li>Hearing: Perceiving the nature of sound by the ear (Frequently)</li> <li>Tasting/Smelling: (Occasionally)</li> <li>Near Vision: Clarity of vision at 20 inches or less (Constantly)</li> <li>Far Vision: Clarity of vision at 20 feet for more (Frequently)</li> <li>Depth Perception: Three-dimensional vision; ability to judge distances and spatial relationships so as to see objects where and as they actually are (Frequently)</li> <li>Vision: Color - The ability to identify and distinguish colors (Constantly)</li> </ul><p><b>Working Conditions/Environment</b></p><ul><li>Employee is subject to inside environmental conditions</li></ul><p><b>Working Conditions</b></p><ul> <li>Well lighted, climate controlled areas (Constantly)</li> <li>Frequent repetitive motion (Constantly)</li> <li>CRT (Computer Monitor(s)) (Constantly)</li> </ul><p><b>Travel</b></p><ul><li>Travel to other locations required</li></ul><p><b>Driving</b></p><ul><li>Based on assigned tasks, employee may be assigned a company vehicle requiring the applicable driver's license</li></ul><p>#LI-HYBRID</p><p><i>ONEOK is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, sex, pregnancy, sexual orientation, age, religion, creed, national origin, gender identity, disability, military/veteran status, genetic information or any other categories protected by applicable law.</i></p><p><i>The job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of ONEOK.</i></p><p><i>ONEOK is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request an accommodation email <a href="mailto:HRSolutions@ONEOK.com" target="_blank">HRSolutions@ONEOK.com</a> or call 1-855-663-6547​. </i></p><p><b>Expected Salary Range</b></p>$110,000.00 - $164,000.00

ONEOK

Engineer

<h3>Details </h3><ul> <li> <strong>Department: </strong>Kidney Transplant/Telemetry</li> <li> <strong>Schedule: </strong>Full-time, Day Shift, 7am-7pm, 12hr shifts, 36hrs per week</li> <li> <strong>Hospital: </strong>Ascension St. John Medical Center</li> <li> <strong>Location: </strong>Tulsa, OK</li> </ul><p><em>*Relocation assistance available!</em></p><h3>Benefits </h3><p>Paid time off (PTO) <br>Various health insurance options &amp; wellness plans <br>Retirement benefits including employer match plans <br>Long-term &amp; short-term disability <br>Employee assistance programs (EAP) <br>Parental leave &amp; adoption assistance <br>Tuition reimbursement <br>Ways to give back to your community</p><p><em>Benefit options and eligibility vary by position. Compensation varies based on factors including, but not limited to, experience, skills, education, performance and salary range at the time of the offer.</em></p><h3>Responsibilities </h3><p>Provide direct nursing care in accordance with established policies, procedures and protocols of the healthcare organization.</p><ul> <li>Implement and monitor patient care plans.</li> <li>Monitor, record and communicate patient condition as appropriate.</li> <li>Serve as a primary coordinator of all disciplines for well-coordinated patient care.</li> <li>Note and carry out physician and nursing orders.</li> <li>Assess and coordinate patient's discharge planning needs with members of the healthcare team.</li> </ul><h3>Requirements </h3><p>Licensure / Certification / Registration:</p><ul> <li>BLS Provider obtained within 1 Month (30 days) of hire date or job transfer date required. American Heart Association or American Red Cross accepted.</li> <li>Registered Nurse credentialed from the Oklahoma Board of Nursing required.</li> </ul><p>Education:</p><ul><li>Diploma from an accredited school/college of nursing OR professional licensure at time of hire required.</li></ul><h3>Why Join Our Team </h3><p>Ascension St. John has been serving Northeast Oklahoma with compassionate, personalized care since 1926. Join more than 7,000 associates and find a rewarding healthcare career at one of our 6 hospitals and numerous other sites of care. When you join our care teams, you join a team dedicated to providing spiritually centered, holistic care which sustains and improves the health of the communities we serve.</p><p>Ascension is a leading non-profit, faith-based national health system made up of over 134,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities in 19 states.</p><p>Our Mission, Vision and Values encompass everything we do at Ascension. Every associate is empowered to give back, volunteer and make a positive impact in their community. Ascension careers are more than jobs; they are opportunities to enhance your life and the lives of the people around you.</p><h3>Equal Employment Opportunity Employer </h3><p>Ascension will provide equal employment opportunities (EEO) to all associates and applicants for employment regardless of race, color, religion, national origin, citizenship, gender, sexual orientation, gender identification or expression, age, disability, marital status, amnesty, genetic information, carrier status or any other legally protected status or status as a covered veteran in accordance with applicable federal, state and local laws.</p><p>For further information, view the <a href="https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf" target="_blank">EEO Know Your Rights (English)</a> poster or <a href="https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRightsSp_10_20.pdf" target="_blank">EEO Know Your Rights (Spanish)</a> poster.</p><p>As a military friendly organization, Ascension promotes career flexibility and offers many benefits to help support the well-being of our military families, spouses, veterans and reservists. Our associates are empowered to apply their military experience and unique perspective to their civilian career with Ascension.</p><p><a href="https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf" target="_blank">Pay Non-Discrimination Notice</a></p><p>Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.</p><h3>E-Verify Statement </h3><p>This employer participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information.<br><br><a href="https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf" target="_blank">E-Verify</a><br></p>

Ascension

RN Registered Nurse Kidney Transplant/Telemetry

Utica Park Clinic

Exciting Cardio-Oncologist Opportunity at the Oklahoma Heart Institute

<p><b><b>About the Team:</b></b></p><p>We are seeking an experienced, dynamic Sales Methodology Trainer to deliver high-impact, role-based sales training programs across all field sales roles. This role will focus on equipping our field teams—including account executives, sales engineers, customer success managers, channel account managers and customer-facing teams—with the skills, tools, and confidence to execute best-in-class sales methodologies at every stage of the sales cycle. The ideal candidate brings deep UCaaS industry experience, held a sales manager position, excels at live facilitation (both in-person and virtual), and is adept at translating complex sales strategies into actionable, engaging learning experiences for diverse field audiences.</p><p><b><b>What you can expect:</b></b></p><p>Zoom’s Global Enablement Go To Market team empowers our world-class revenue team to drive business growth and customer outcomes through exceptional knowledge, skills, and behaviors. Through cross-functional collaboration , we define, develop, document, and deliver repeatable practices, content and enablement that spans the full customer lifecycle. </p><h2><b><b>Responsibilities:</b></b></h2><h2><b>Deliver Engaging Training to All Field Roles</b></h2><ul> <li><h2>Facilitate live and virtual training sessions for new hires and experienced field sales professionals, ensuring consistent adoption of Zoom’s Way of Selling.</h2></li> <li><h2>Conduct hands-on workshops, role plays, and scenario-based learning tailored to field sales realities, including prospecting, discovery, negotiation, closing, adoption, and value realization.</h2></li> <li><h2>Provide on-the-job coaching, feedback, and mentoring to reinforce skills and drive continuous improvement.</h2></li> </ul><h2><b>Implement and Reinforce Sales Methodologies</b></h2><ul> <li><h2>Roll out and embed sales methodologies and frameworks (e.g., MEDDPICC, solution selling, challenger, consultative) across all field teams, ensuring alignment with Zoom’s GTM strategy and customer journey.</h2></li> <li><h2>Customize training content and delivery for different segments, regions, and sales motions.</h2></li> </ul><h2><b>Collaborate Across the Organization</b></h2><ul> <li><h2>Partner with value advisors, field managers, enablement, product, marketing, and field operations teams to assess training needs, align programs with business objectives, and ensure field relevancy.</h2></li> <li><h2>Serve as a trusted advisor and coach to field leaders, supporting frontline managers in reinforcing methodology adoption.</h2></li> </ul><h2><b>Drive Continuous Improvement</b></h2><ul> <li><h2>Gather feedback from field participants, track performance metrics, and use data to refine training programs for maximum impact.</h2></li> <li><h2>Maintain and update training materials, playbooks, and e-learning modules to reflect evolving market, product, and customer needs.</h2></li> <li><p>Excellent verbal and written communication skills.</p></li> <li><p>Strong project and program management skills. Ability to plan, communicate, and manage stakeholders effectively.</p></li> </ul><h2><b>Leverage Technology for Scale</b></h2><ul> <li><h2>Utilize Learning Management Systems (LMS), sales enablement platforms (e.g., Seismic), and Zoom’s own collaboration tools to deliver, track, and reinforce learning.</h2></li> <li><h2>Champion the use of AI and analytics to personalize learning journeys and deliver training at scale.</h2></li> </ul><h2><b>What We Are Looking For: </b></h2><h2><b>UCaaS Expertise</b></h2><ul> <li><h2>5 - 7 years of experience in UCaaS/telephony sales, technical enablement, or sales engineering roles, ideally within a technology or SaaS company.</h2></li> <li><h2>Prior experience as a sales leader or manager.</h2></li> <li><h2>Strong knowledge of UCaaS technologies, industry standards, and the competitive landscape.</h2></li> <li><h2>Ability to articulate the value of UCaaS and related solutions (e.g., CCaaS) to both technical and non-technical audiences.</h2></li> </ul><h2><b>Training &amp; Enablement Skills</b></h2><ul> <li><h2>Proven ability to design and deliver engaging, actionable training for geographically dispersed, customer-facing teams.</h2></li> <li><h2>Deep understanding of modern sales methodologies and adult learning principles.</h2></li> <li><h2>Strong facilitation, coaching, and communication skills; able to inspire and motivate field professionals at all levels.</h2></li> <li><h2>Experience with sales enablement tools, CRM systems (e.g., Salesforce), and e-learning platforms.</h2></li> </ul><h2><b>Education &amp; Certifications</b></h2><ul> <li><h2>Bachelor’s degree in Business, Education, Human Resources, or a related field (preferred).</h2></li> <li><h2>Certifications in sales training or enablement (e.g., Challenger, MEDDPICC, Force Management, Visualize) are a plus</h2></li> </ul><p><b>Salary Range or On Target Earnings:</b></p><p>Minimum:</p>$97,600.00<p>Maximum:</p>$225,700.00<p>In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.</p><p>Note: Starting pay will be based on a number of factors and commensurate with qualifications &amp; experience.</p><p>We also have a location based compensation structure; there may be a different range for candidates in this and other locations</p><p>At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!</p><p>Anticipated Position Close Date:</p>06/13/25<p><b>Ways of Working</b><br>Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.</p><p><b>Benefits</b><br>As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click <a href="https://careers.zoom.us/benefits" target="_blank">Learn</a><a href="http://careers.zoom.us/benefits" target="_blank"> </a>for more information.</p><p><b>About Us</b><br>Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.<br>We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.</p><p><br><b>Our Commitment​</b></p><p>At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.</p><p><br>If you need assistance navigating the interview process due to a medical disability, please submit an <a href="https://form.asana.com/?k=OIuqpO5Tv9XQTWp1bNYd8w&amp;d=1127274756253361" target="_blank">Accommodations Request Form</a> and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.</p>#LI-Remote

Zoom

Sales Methodology Trainer

<p></p> <h3><strong>Job Summary</strong></h3> <p>The IT Help Desk Support Technician II is the first point of contact for users seeking technical assistance from the IT Department. The Technician's responsibility is to provide technical assistance for incoming phone calls, instant messages, and tickets related to PC hardware and software, printers, and application support. The desirable candidate is professional with a customer service focus, organized, works with a sense of urgency, and communicates clearly and effectively both with customers and co-workers.</p> <p>This position is located in Tulsa, OK and is required to work in the office at least 4 days per week. Work hours are 10am - 7pm.</p> <h3><strong>Essential Functions</strong></h3> <p>• Actively supports the Company’s commitment to safety and its “Core Values”.<br>• Represents the Company at all times with high moral standards while adhering to the Company’s “Code of Business Conduct and Ethics”.<br>• Engages with customers to gather basic information and perform initial troubleshooting on service requests and incident reports through phone calls or instant messages.<br>• Troubleshoots computer hardware and software including installation, repair, and upgrade of PC’s including printers, phones, and other forms of electronic communication.<br>• Utilizes our service desk management system to document and track all activity and escalate unresolved requests to the next level of support.<br>• Follows up with customers to inquire more detail, set expectations or to ensure issue has been resolved to customer’s satisfaction.<br>• Ensures proper recording, documentation and closure of requests, while completing assignments according to established quality measures with detail and accuracy. <br>• Assists users in using technologies that are already in place.<br>• Handles routine tasks independently and perform other duties as assigned.</p> <h3><strong>Qualifications</strong></h3> <p>• Associate’s degree in Computer Science or other related area, or equivalent job-related experience/knowledge skills and abilities.<br>• 1 – 2 years of related experience.<br>• Maintains positive working relationships with associates. Fits well within the organizational culture for interacting with others. Possesses good interpersonal skills.<br>• Customer-service focused and friendly.<br>• Effective communication skills (written and verbal) with attention to detail and accuracy of documentation<br>• Possesses a positive attitude in meeting objectives. <br>• Working knowledge of Microsoft Suite products (Windows, Outlook, Word, Excel, PowerPoint) .<br>• Good problem-solving skills; ability to visualize a problem or situation and think abstractly to solve it. <br>• Learn and adapt quickly, work and remain calm under pressure</p> <p><strong>Physical/Special Requirements:</strong> <br>• Work hours are 10am - 7pm. <br>• Lunches and breaks will be staggered and coordinated between IT Customer Care staff.<br>• This position will require working outside of normal business hours upon occasion.<br>• Occasional travel may be required.</p> <p>Full-time employees are offered a comprehensive benefits package, including medical, dental and vision plans covering eligible employees and dependents, disability benefits, life and AD&amp;D insurance, an employee assistance program (EAP), a 401(k) plan with company match, an employee stock purchase plan (ESPP), a robust wellness program and adoption assistance. Some employees may also be eligible for paid time off, tuition reimbursement and a performance or safety bonus program. </p> <p>Follow us at <a href="https://www.linkedin.com/search/results/all/?fetchDeterministicClustersOnly=true&amp;heroEntityKey=urn%3Ali%3Aorganization%3A60049&amp;keywords=matrix%20service%20company&amp;origin=RICH_QUERY_SUGGESTION&amp;position=0&amp;searchId=4e017bbc-28e9-444c-989f-c413203754ac&amp;sid=jQ(&amp;spellCorrectionEnabled=false" target="_blank">Matrix Service Company</a> to view all of our open positions and for the latest news about our operating companies and our teams.</p> <p>At Matrix, we are dedicated to building a diverse, inclusive, and authentic workplace. We encourage all whose experience aligns with the listed qualifications to apply and explore joining our organization.</p> <h5><strong>EEO/M/F/Disability/Vets/Affirmative Action Employer</strong></h5> <p><em>We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, genetic information, marital status, disability, veteran status, or other legally protected characteristic or category.</em></p>

Matrix Service Company

IT Help Desk Support Technician II

Northeastern State University

Administrative Assistant, Continuing Education - Broken Arrow Campus

_**About the Ruth Nelson Family Foundation**_<br><br>The Ruth Nelson Family Foundation is a private, independent grantmaking organization dedicated to advancing transformative philanthropy in Oklahoma, with a focus on Tulsa County.<br><br>Established in 1984 and guided by the legacy of Ruth Nelson, a devoted social activist and philanthropist, the Foundation has supported critical areas of need, including healthcare for underserved populations, women’s health, education, the arts, and end-of-life care. With a commitment to equity, humility, and integrity, the Foundation partners with nonprofit organizations to address gaps in services and make a lasting impact.<br><br>As we build our team and infrastructure, we are looking for a strategic and mission-aligned Program Director to guide the development and implementation of the Foundation’s programmatic strategy. This is a unique opportunity to shape a philanthropic strategy from the ground up.<br><br>**Position Summary**<br><br>The Program Director will be responsible for developing and implementing RNFF’s program strategy, managing a growing portfolio of grants, and guiding a small program team toward operational and impact excellence. This individual will serve as a key thought partner to the Executive Director and will play a central role in leveraging the Foundation’s resources to catalyze meaningful, systemic change. The Program Director will also have deep knowledge of the Tulsa County philanthropic and nonprofit community.<br><br>**Key Responsibilities**<br><br>📌 **_Strategy Development_**<br><br>- Guide the design and evolution of RNFF’s programmatic strategies in alignment with the Foundation’s mission and values.<br>- Translate broad vision into clear priorities, frameworks, and funding approaches.<br>- Monitor trends and opportunities in the Foundation’s issue areas to ensure relevance, responsiveness, and innovation.<br><br>⚙️ _**Operational Excellence**_<br><br>- Establish and refine internal processes to ensure efficient and effective grantmaking, documentation, and program execution.<br>- Develop systems for learning, reflection, and data-informed decision-making.<br>- Set and monitor annual goals and performance indicators for the program team.<br><br>💸 _**Grants Portfolio Management**_<br><br>- Oversee the lifecycle of all program grants, from sourcing and due diligence to reporting and evaluation.<br>- Ensure grantee relationships are rooted in trust, transparency, and shared learning.<br>- Regularly assess portfolio performance, identifying gaps, successes, and opportunities for greater impact.<br><br>👥 _**Staff Supervision &amp; Team Leadership**_<br><br>- Manage and mentor program staff, fostering a supportive, accountable, and high-performing team culture.<br>- Provide leadership development opportunities and create a space for staff to grow and thrive.<br>- Support cross-team collaboration with grants administration, communications, and operations.<br><br>🤝 _**Relationship-Building &amp; Representation**_<br><br>- Cultivate strong relationships with nonprofit leaders, funder peers, policymakers, and community stakeholders.<br>- Represent RNFF at conferences, events, and collaborative tables, elevating the Foundation’s presence and voice.<br>- Act as a connector and convener within and beyond the Foundation’s priority issue areas.<br><br>🎯 _**Issue Area Expertise**_<br><br>- Provide strategic insight on the issues facing Tulsa County and how the Foundation can leverage solutions via grantmaking.<br>- Bring deep knowledge and curiosity about the Foundation’s core areas of investment.<br>- Stay abreast of research, innovations, and best practices relevant to the Foundation’s mission.<br>- Serve as a resource to the Executive Director and Trustees on emerging trends, risks, and opportunities.<br><br>💥 _**Strategic Use of Resources**_<br><br>- Identify high-leverage opportunities to use RNFF’s dollars, influence, and partnerships to drive systemic change.<br>- Recommend and design new initiatives, collaborations, and special projects that extend the Foundation’s reach.<br>- Collaborate with finance and grants management to ensure thoughtful, equitable, and compliant allocation of funds.<br><br>**Qualifications**<br><br>- 7–10 years’ experience in philanthropy, nonprofit, or public sector leadership position.<br>- Proven success in developing and implementing strategies, managing community partnerships, and leading high-performing teams.<br>- Deep knowledge of at Tulsa community issues, opportunities, and philanthropy.<br>- Strong leadership, facilitation, and relationship-building skills.<br>- Exceptional organizational, analytical, and written communication abilities.<br>- A collaborative, humble, and equity-driven approach to leadership.<br><br>**Preferred Qualifications**<br><br>- Experience with trust-based or participatory grantmaking models.<br>- Background in nonprofit program evaluation.<br>- Understanding of systems-change work.<br>- Familiarity with private foundation operations, compliance, and governance.<br>- Knowledge of affordable housing policy &amp; grantmaking<br><br>_**We love working with people who are:**_<br><br>- Self-directed and willing to do whatever it takes to get the job done<br>- Team players who collaborate with coworkers and community partners<br>- Creative, curious, and engage in continuous learning<br>- Passionate about issues of social, economic, and racial justice<br>- Active listeners<br>- Positive and have a great sense of humor<br><br>_**Compensation &amp; Benefits**_<br><br>- Salary: $150,000-$210,000 annually, commensurate with experience<br><br>How to Apply<br><br>Please submit your resume and a cover letter outlining your interest in the role and alignment with RNFF’s Application Portal. Applications will be reviewed on a rolling basis. If you need technical assistance, please reach out to <a href="mailto:rnff@ruthnelsonfamilyfoundation.org" target="_blank">rnff@ruthnelsonfamilyfoundation.org</a>

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