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Green Acorn LLC

Electrical Engineering Coordinator

<h4> <a href="#"></a>Job Summary </h4> The Manager, Total Rewards is responsible for managing and leading the benefits and compensation functions for the organization. Reporting to the Director, HR Shared Services, this role works closely with the broader HR leadership team on developing and implementing innovative ways to build fair and attractive total rewards that help the Company attract, retain, and motivate employees. <h4> <a href="#"></a>Essential Functions </h4> <ul> <li>Actively supports the Company’s commitment to safety and its “Core Values”.</li> <li>Represents the Company at all times with high moral standards while adhering to the Company’s “Code of Business Conduct and Ethics”.</li> <li>Provides direction to managers and subordinate staff on total rewards programs, policies, and initiatives.</li> <li>Monitors and stays current with industry trends, best practices and legislative developments and their impact on total rewards.</li> <li>Participates in, or directs participation in, appropriate total rewards surveys and benchmark studies to analyze the Company’s position relative to market and monitor trends and new/innovative practices to engage and motivate employees.</li> <li>Maintains and expands knowledge and understanding of existing and proposed federal and state laws/regulations affecting benefits and compensation administration. Interprets appropriate laws and policies and advises management accordingly.</li> <li>Develops strategies for the effective communication of total rewards programs to employees.</li> <li>Interviews, hires, trains, evaluates, and terminates subordinate personnel. Establishes department and individual goals/objectives and directs, and actively participates as necessary, subordinate personnel in achievement of responsibilities and objectives.</li> <li>Performs other responsibilities as required or assigned.</li> </ul> <h5>Benefits</h5> <ul> <li>Manages the interpretation, implementation, evaluation, administration, and delivery of comprehensive benefit plans (health &amp; welfare and retirement), LOA administration, and wellness program for the organization. Ensures all programs and procedures comply with legal requirements.</li> <li>Working with recordkeeper and consultants, oversees management of the Company’s 401(k) plan, including ensuring compliance, managing the annual audit, supporting the Retirement Plan Committee, etc.</li> <li>Creates and facilitates employee communication efforts related to the Company’s benefit, retirement, and wellness programs to ensure clear understanding of all. Oversees and drives participation through various internal campaigns.</li> <li>Conducts monthly and quarterly Health &amp; Welfare status meetings with leadership. Prepares accurate representation of YTD costs as compared to budget.</li> <li>Manages vendor relationships to ensure adherence to required service levels.</li> <li>Plans, designs, and evaluates wellness initiatives and activities in support of the Company’s overall health and welfare strategy. Oversees the scheduling and coordination of wellness-related vendors for various onsite and offsite activities (e.g., annual flu shots, biometric screenings).</li> <li>Manages the audit of all benefit and retirement programs. Oversees the coordination with outside agencies, auditors, etc., as required.</li> <li>Researches ad hoc benefit offerings or enhancements to benefits provisions based on the latest market trends, benchmarking information and intelligence gathered from analyzed plan data. Performs research as necessary, engages in cost analysis and makes recommendations.</li> <li>Manages efforts to ensure monthly, quarterly, and annual reports are developed in an accurate, efficient, and timely manner. Oversees the processing of related billings.</li> <li>Oversees the international benefit programs and offerings for employees outside the U.S., including facilitating annual renewals, providing tax information to payroll, and ensuring the Benefits team is providing adequate support as needed.</li> <li>Provides due diligence assistance and benefit integration for acquisitions.</li> </ul> <h5>Compensation</h5> <ul> <li>Through subordinate personnel:</li> <ul> <li>Manages, and actively participates in, the Company’s total compensation programs including base pay administration, short -term incentive plan, and project incentive plans. </li> <li>Provides guidance regarding salary administration and pay equity efforts, including implementing the Company’s salary administration guidelines, advising in hiring/promotion decisions, and analyzing, recommending, and distributing the merit budget.</li> <li>Oversees the creation and updating of standardized job descriptions and job-specific competencies across the organization. </li> <li>Stays abreast of trends and legislation related to pay equity and pay transparency, advising HR leadership and ensuring compliance.</li> </ul> </ul> <h4> <a href="#"></a>Qualifications </h4> <ul> <li>Bachelor of Science degree in Business Administration, Human Resources Management or a related discipline, or equivalent combination of education, training, and experience in lieu of degree.</li> <li>8+ years’ experience in health and welfare and retirement program design and administration required; previous experience administering or overseeing compensation programs preferred. Previous management experience strongly preferred.</li> <li>Corporate benefits experience including responsibility for overall plan financial performance, wellness programs and employee communications; specific experience in a self-funded environment strongly preferred.</li> <li>Strong verbal and written communications skills, including the ability to effectively present to senior leaders and communicate complicated topics in an easily understood format.</li> <li>Strong computer skills including proficiency in Microsoft Word, Excel, and HRIS database applications.</li> <li>Ability to maintain strict confidentiality and discretion with sensitive information.</li> <li>Strong organizational and analytical skills with attention to detail.</li> <li>Strong customer service orientation.</li> <li>PHR, SPHR, SHRM-CP or SHRM-SCP certification preferred; CEBS, CBP or CCP certification considered a plus.</li> <li>Thorough knowledge and practical application of U.S. federal and state employment laws required, specifically as related to health and welfare and retirement programs. Knowledge of Canadian practices related to health and welfare desirable.</li> </ul> Full-time employees are offered a comprehensive benefits package, including medical, dental and vision plans covering eligible employees and dependents, disability benefits, life and AD&amp;D insurance, an employee assistance program (EAP), a 401(k) plan with company match, an employee stock purchase plan (ESPP), a robust wellness program and adoption assistance. Some employees may also be eligible for paid time off, tuition reimbursement and a performance or safety bonus program. At Matrix, we are dedicated to building a diverse, inclusive, and authentic workplace. We encourage all whose experience aligns with the listed qualifications to apply and explore joining our organization. EEO/M/F/Disability/Vets/Affirmative Action Employer We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, genetic information, marital status, disability, veteran status, or other legally protected characteristic or category.

Matrix Service Company

Manager, Total Rewards

Work Location: This is a fully virtual remote and does not require candidates to be within a commutable distance to a MetLife office. However, should the candidate reside near a ML Hub, they are welcome to work in a hybrid work arrangement. In addition, there is a strong preference for candidates in the Cary or Charlotte area. The Team You Will Join People Planning &amp; Insights (PP&amp;I) is a strategic Center of Excellence within the Human Resource organization and is responsible for people analytics, employee listening, strategic workforce planning and public-facing workforce reporting for the Enterprise. The PP&amp;I team enables Human Resources and business leaders to make informed, fact-based people decisions by providing real-time access to metrics, delivering in-depth analysis leveraging predictive and descriptive analytics, conducting research and hypothesis testing, and consulting our partners to drive strategic initiatives and improve organizational outcomes. The Opportunity The Workforce Reporting Lead will oversee and manage public-facing reporting of workforce metrics with a focus on Sustainability reporting and other ESG requirements such as Corporate Sustainability Reporting Directive (CSRD). The successful candidate will work closely with cross-functional teams to understand reporting requirements, define metrics, gather and analyze data and manage reporting documentation while ensuring accurate and timely reporting that follows all applicable regulations and policies. This role will lead work related to public-facing workforce reporting and will collaborate with global and local HR, Finance, Sustainability, Audit, and other departments to ensure data accuracy and integrity. How You’ll Help Us Build a Confident Future (Key Responsibilities) <ul> <li>Provide guidance and consultation to cross functional teams ensuring MetLife is providing workforce metrics aligned with reporting requirements.</li> <li>Maintain detailed records of all reporting activities, including methodologies, data sources, and key decisions. Ensuring all documentation is up-to-date and easily accessible for audit purposes.</li> <li>Lead the preparation, documentation and submission of workforce-related reports ensuring accuracy, completeness, and timeliness of all regulatory reports.</li> <li>Monitor changes in requirements related to workforce data and implement necessary adjustments to reporting processes.</li> <li>Develop and maintain reporting tools and templates to streamline the reporting process.</li> <li>Work with internal and external auditors and other relevant parties as needed.</li> <li>Continuously review and improve reporting processes to enhance efficiency and accuracy.</li> <li>Provide training and guidance to team members on regulatory reporting requirements.</li> </ul> What You Need to Succeed (Required Qualifications) <ul> <li>Bachelor’s degree or equivalent experience in Human Resources or related field.</li> <li>10+ years of experience in workforce reporting, data management, or a related role within HR, Finance, ESG or related areas.</li> <li>Experience with CSRD, ESG or 10k reporting or familiarity with other public-facing reporting activity. </li> <li>Sound judgement and solution-minded creativity to address emerging trends and issues quickly and effectively.</li> <li>Proficiency in data analysis tools (e.g., Excel, Power BI, SQL) and HR information systems (HRIS).</li> <li>Be proactive and influential to deal with rapid changes, and capable of handling multiple and competing priorities simultaneously.</li> <li>Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams.</li> <li>Attention to detail and a high level of accuracy in work.</li> <li>Ability to work independently and take ownership of responsibilities.</li> <li>High ethical standards and commitment to confidentiality and data privacy.</li> </ul>

MetLife

Workforce Reporting Lead

Prophet 21 Contractor Overview: We are seeking a skilled Prophet 21 Contractor to support our client’s ERP system and associated bolt-ons, including CRM, Sales Automation, E-commerce, Shipping, and Inventory Management. The ideal candidate will have extensive experience with Prophet 21 in a distribution environment and a strong understanding of how to optimize and integrate additional applications. Key Responsibilities: <ul> <li> ERP Support: Provide comprehensive technical and functional support for Prophet 21, ensuring system reliability and performance.</li> <li> Integration Management: Oversee the integration and configuration of bolt-on applications, including CRM, Sales Automation, E-commerce, Shipping, and Inventory tools.</li> <li> System Optimization: Evaluate and enhance workflows within Prophet 21 and associated applications to maximize operational efficiency and user experience.</li> <li> Training &amp; Documentation: Develop and deliver training sessions and materials for end-users, ensuring effective utilization of all integrated systems.</li> <li> Collaboration: Partner with cross-functional teams, including sales, marketing, operations, and IT, to align ERP and bolt-on solutions with business objectives.</li> <li> Data Management &amp; Reporting: Generate and analyze reports to provide insights into sales performance, inventory levels, and operational efficiencies.</li> <li> Project Support: Assist in project planning, execution, and monitoring to ensure timely delivery of enhancements and integrations.</li> </ul> Qualifications: <ul> <li>Proven experience with Prophet 21 ERP, specifically in a distribution or related environment.</li> <li>Familiarity with bolt-on applications, such as CRM, Sales Automation, E-commerce platforms, and Inventory Management systems.</li> <li>Strong analytical and problem-solving skills with attention to detail.</li> <li>Excellent communication and interpersonal skills for effective training and support.</li> <li>Ability to work independently and manage multiple tasks in a fast-paced environment.</li> <li>Knowledge of distribution processes and best practices is highly desirable.</li> <li>Relevant certifications in ERP systems or related software are a plus.</li> </ul>

Planet Technology

Prophet 21 Consultant

<h1>Customer Service - Customer Service Representative 105-1002</h1> Tulsa, OK, USA Req #659 Thursday, October 10, 2024 JOB SUMMARY: Responsible for being the first point of contact for all membership related questions, requests and concerns and for providing outstanding service to our customers. You will answer queries regarding customer benefits, eligibility, PCPs, claims and other questions. You will handle complaints, troubleshoot problems and provide resolutions in a professional and polite manner to ensure first contact resolution and customer satisfaction. The ideal Customer Service Representative will be customer focused, detail oriented and results driven. The most successful Customer Service Representatives demonstrate the following characteristics: polite, accurate, knowledgeable, able to work well within a team, learning agility, flexible and easily adapts to change. KEY RESPONSIBILITIES: <ul> <li>Process a high volume of incoming inquiries regarding multiple products from members, providers, billing companies, individuals with legal representation, employer groups, and other insurance companies. </li> <li>Strive to achieve first call resolution by communicating accurate information efficiently and timely thereby creating a positive experience for the member.</li> <li>Verifies eligibility, benefits, deductible amounts, claim status, copays, coinsurance and all other information related to a customer and their benefits or a provider and their contract. </li> <li>Use effective listening skills to understand the needs and complaints of the customer to offer them the best possible solution and ensuring the member feels supported and valued.</li> <li>Resolve escalated customer issues received from the member, provider, employer groups or brokers while remaining calm and professional.</li> <li>Provide interpretation services for all product lines via the contracted language line service as appropriate. </li> <li>Flexible hours, including weekends and evenings, as department or training needs dictate and at the discretion of management may be required.</li> <li>Effective problem resolution skills that demonstrates balance of company and customer needs.</li> <li>Demonstrated ability and learning agility to adapt to organizational changes including business processes, systems and technology.</li> <li>Joining a team of Customer Service Representatives and building a positive relationship of teamwork, trust, reliability and excellence.</li> <li>Understanding and striving to meet or exceed call center metrics while providing excellent customer service.</li> <li>Taking part in training and other learning opportunities to expand knowledge of company and position.</li> <li>Perform other duties as assigned.</li> </ul> QUALIFICATIONS: <ul> <li>Exceptional telephone manner, customer service skills, active listening skills, verbal and written communication skills.</li> <li>Ability to resolve conflict and diffuse tension</li> <li>Strong time management skills and decision- making skills.</li> <li>Ability to read, comprehend, and explain health insurance benefits in a clear, concise, and professional manner.</li> <li>Ability to work under stress with production and quality standards.</li> <li>Proficient in Microsoft Office applications.</li> <li>Highly organized and attentive to detail.</li> <li>Flexibility, ability to adapt to change.</li> <li>Successful completion of Health Care Sanctions background check.</li> <li>Bilingual skills a plus.</li> </ul> EDUCATION/EXPERIENCE: <ul> <li>High school diploma or equivalent required</li> <li>1-year customer service experience with direct interactions with customers</li> <li>Contact center or medical field experience preferred</li> </ul> CommunityCare is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin <h2 id="otherDetailsHeader">Other details</h2> <ul> <li> Job Family Commercial </li> <li> Pay Type Hourly </li> </ul> <a href="#"> Apply Now </a>

CommunityCare

Customer Service - Customer Service Representative 105-1002

<h1>Financial Planning &amp; Analysis - Financial Analyst 127-2004</h1> Tulsa, OK, USA Req #668 Thursday, October 17, 2024 JOB SUMMARY: As a Financial Analyst specializing in modeling and process improvement, you will play a critical role in enhancing financial performance and operational efficiency within the organization. Your primary responsibilities will revolve around financial modeling, analysis, and the implementation of process improvements to drive strategic decision-making and optimizebusiness processes. KEY RESPONSIBILITIES: <ul> <li> Financial Modeling: Develop and maintaincomplex financial models to analyze historical data, forecast future trends, and support decision-making processes. Utilize advanced statistical techniques and financial software to build accurateand dynamic models that simulate various scenarios and outcomes. Perform sensitivity analyses and stress testing to assess the impact of different variables on financial performance. </li> <li> Process Improvement:Identify inefficiencies and bottlenecks in financial processes and systems. Collaborate with cross-functional teams to design and implement process improvements that streamline workflows, reduce costs, and enhance productivity. Conductreviews and audits of existing processes to identifyareas for optimization and automation. </li> <li> Data Analysis and Reporting: Gather, analyze, and interpret financial data to provide insights and recommendations to senior management. Prepare comprehensive reports and presentations that communicate key findings, trends, and opportunities for improvement. Develop KPIs and performance metrics to track the effectiveness of process improvements and financial strategies. </li> <li> Strategic Planning and Decision Support: Collaboratewith stakeholders to assess the financial feasibility of new projects and initiatives. Provide decision support through scenario analysis, cost-benefit analysis, and risk assessment. </li> </ul> QUALIFICATIONS: <ul> <li> Strong analytical and problem-solving skills with attention to detail. </li> <li> Excellent communication and presentation abilities, with the capacityto translate complex financial concepts into clear, actionable insights. </li> <li> Ability to work collaboratively in a cross-functional team environment and influence stakeholders at all levels of the organization. </li> <li> Strong project management skills with the ability to prioritize tasks, meet deadlines, and manage multiple projects simultaneously. </li> </ul> EDUCATION/EXPERIENCE: <ul> <li> Bachelor's degree in Finance, Economics, Accounting, Statistics, Data Science, or a related field. MBA preferred. </li> <li> Proven experience in financial modeling, process improvement, and data analysis. </li> <li> Proficiencyin financial software and tools such as Excel, VBA, SQL, Python, and EPMsystems. </li> </ul> CommunityCare is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin <h2 id="otherDetailsHeader">Other details</h2> <ul> <li> Job Family Commercial </li> <li> Pay Type Salary </li> </ul> <a href="#"> Apply Now </a>

Financial Planning & Analysis - Financial Analyst 127-2004

<h2>Overview</h2> Locations: US Remote, United States of America Senior Manager, SaaS Sales Representative - Capital One Software (Remote) Ever since our first credit card customer in 1994, Capital One has recognized that technology and data can enable even large companies to be innovative and personalized. As one of the first large enterprises to go all-in on the public cloud, Capital One needed to build cloud and data management tools that didn’t exist in the marketplace to enable us to operate at scale in the cloud. And in 2022, we publicly announced Capital One Software and brought our first B2B software solution, Slingshot, to market. Building on Capital One’s pioneering adoption of modern cloud and data capabilities, Capital One Software is helping accelerate the data management journey at scale for businesses operating in the cloud. If you think of the kind of challenges that companies face – things like data publishing, data consumption, data governance, and infrastructure management – we’ve built tools to address these various needs along the way. Capital One Software will continue to explore where we can bring our solutions to market to help other businesses address these same needs going forward. We are seeking top tier talent to join our pioneering team and propel us towards our destination. You will be joining a team of innovative product, tech, and design leaders that tirelessly seek to question the status quo. As a Capital One Senior Manager SaaS Sales Representative , you’ll have the opportunity to be on the forefront of building this business and bring these tools to market. Who we are searching for: Capital One Software is looking for a tenacious and talented Software Sales Professional to join our newly established Business Development Team. In this SaaS startup-type (B2B) environment, you will effectively seek and manage new business opportunities. You will also be leaned on to provide consulting and guidance to our collective Capital One Software Teams and participate in important projects that dramatically enhance the customer experience. Due to the entrepreneurial spirit required to thrive in this role, you will be intelligent about market trends and leverage sales techniques that enable us to be a best-in-class business development shop. Roles and Responsibilities <ul> <li>Leverage customer insights, competitor insights, analytics and creative thinking to help your team develop compelling deck materials to support meetings and pitches with prospective partners. </li> <li>Identify any potential impediments to the business development process and autonomously solve or escalate to senior leaders if necessary. </li> <li>Utilize various forms for communication including, but not limited to email, phone, direct mail, and Linkedin channels to prospect/set presentations with potential clients. </li> <li>Create testing, evaluation and performance feedback processes</li> <li>Provide ongoing consumer research expertise and consultation to internal partners and senior leaders in support of marketing strategy decisions. </li> <li>Lead research design, execution and delivery of insights utilizing a variety of brand measurement sources, including brand health and communications trackers, creative pre-testing, in-market advertising and media effectiveness studies, and ad-hoc custom qualitative and quantitative studies. Proactively engaging in outbound activity leveraging best of breed software and tactics to effectively target ideal customers</li> <li>Track and manage sales activities in CRM system</li> <li>Communicating customer needs with software developers, managers and executives</li> <li>Submitting orders for sales processing</li> <li>Negotiating service agreements and product prices with customers</li> <li>Discussing software needs with customers to determine the best-matched products</li> <li>Advising customers on technical matters regarding their software options </li> </ul> Business Growth:Develop thorough understanding of partner’s business dynamics and identify opportunities to strengthen the strategic relationship with customers to mutually grow our respective businesses, deliver improved customer experience, and position Capital One Software as the partner of choice for future opportunities. Influence senior leaders on storytelling approach and value proposition/marketing recommendations. Partnership:Evaluate industry trends, technological shifts and market dynamics to identify and engage the right partners to advance the development of Capital One Software projects, programs and products that positively impact the customer experience. Collaboration: Work closely with colleagues across Capital One Software including: Product, Engineering, Marketing, Operations, Finance, Customer Success and others to identify opportunities to drive improvement in quality, volume, service, and profitability. Strategic leadership: Develop business strategies that will drive growth, profitability, and competitive success for Capital One Software in the face of shifting consumer and regulatory behavior. Basic Qualifications: <ul> <li>At least 6 years of experience in business development using a CRM</li> <li>At least 3 years of experience with Enterprise SaaS Sales</li> </ul> Preferred Qualifications: <ul> <li>1+ year of Salesforce, Databricks, or other cloud-related technology sales platform </li> <li>7+ years of experience in business development using a CRM</li> <li>2+ years of experience in AWS, Azure, GCP, or Snowflake</li> <li>4+ years of experience with Enterprise SaaS Sales</li> <li>Ability to influence, take initiative, and drive results in a fast-paced environment</li> </ul> At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $165,000 - $165,000 for Sr. Manager, SaaS Sales Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the<a href="https://www.capitalonecareers.com/benefits" target="_blank">Capital One Careers website</a>. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at <a href="#">RecruitingAccommodation@capitalone.com</a>. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to <a href="#">Careers@capitalone.com</a> Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Capital One

Senior Manager, SaaS Sales Representative - Capital One Software (Remote)

At Webflow, our mission is to bring development superpowers to everyone. Webflow is the leading visual development platform for building powerful websites without writing code. By combining modern web development technologies into one platform, Webflow enables people to build websites visually, saving engineering time, while clean code seamlessly generates in the background. From independent designers and creative agencies to Fortune 500 companies, millions worldwide use Webflow to be more nimble, creative, and collaborative. It’s the web, made better. We’re looking for a Senior Frontend Engineer to join our Growth team, responsible for helping more people succeed with Webflow and become customers. You will help us build engineering projects that impact customer acquisition, monetization, and customer retention. Everything you work on will have a direct and measurable impact on Webflow’s business metrics and trajectory. If you have a mix of frontend and backend development, strong systems and product thinking, owned projects end to end in the past, and want to use your technical skills to drive business growth, this role could be a great fit. <h1>About the role:</h1> <ul> <li>Location: Remote-first (United States; BC &amp; ON, Canada)</li> <li>Full-time </li> <li>Permanent </li> <li>Exempt</li> <li>The cash compensation for this role is tailored to align with the cost of labor in different geographic markets. We've structured the base pay ranges for this role into zones for our geographic markets, and the specific base pay within the range will be determined by the candidate’s geographic location, job-related experience, knowledge, qualifications, and skills. <ul> <li>United States (all figures cited below in USD and pertain to workers in the United States) <ul> <li>Zone A: $158,000 - $218,000</li> <li>Zone B: $149,000 - $205,000</li> <li>Zone C: $139,000 - $192,000</li> </ul> </li> <li>Canada (All figures cited below in CAD and pertain to workers in ON &amp; BC, Canada) <ul> <li>CAD 184,600 - CAD 245,500</li> </ul> </li> </ul> </li> </ul> Please visit our <a href="https://webflow.com/careers#pay-zones" target="_blank">Careers page</a> for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. <ul> <li>Reporting to the Senior Manager, Engineering.</li> </ul> As a Senior Frontend Engineer, you’ll … <ul> <li>Build features on a product engineering team, using React.js, Node.js, JavaScript/TypeScript, HTML, and CSS</li> <li>Write a mix of frontend and backend code that powers visual design experiences and websites</li> <li>Produce and elevate the quality of maintainable, tested, performant, and scalable code</li> <li>Develop a deep understanding of our architecture and codebase while also learning about our product and the customers who use it</li> <li>Collaborate with product managers and designers in an autonomous, supportive team environment</li> <li>Set up A/B tests and experiments to learn how we can iteratively improve the user experience over time</li> <li>Author, collaborate on, and evaluate design documents</li> <li>Influence technical designs and team-level prioritization as well as participate in technical solutions</li> <li>Lead projects that directly contribute to the team's and engineering organization's deliverables</li> <li>Mentor junior engineers in technical skills and Webflow culture</li> <li>Participate in engineering citizenship activities such as co-authoring engineering blogs, strengthening and improving our hiring processes, and leading internal hackathon teams</li> </ul> In addition to the responsibilities outlined above, at Webflow we will support you in identifying where your interests and development opportunities lie and we'll help you incorporate them into your role. <h1>About you:</h1> You’ll thrive as a Senior Frontend Engineer if you: <ul> <li>Possess 5+ years of experience with React, TypeScript, and Node.js</li> <li>Demonstrate expertise in building and scaling complex React applications</li> <li>Excel at full-stack problem-solving, from debugging React front-end issues to optimizing MongoDB query performance</li> <li>Value testing and documentation as much as code</li> <li>Have experience developing scalable SaaS products that build customer trust through accessible and reliable user experience</li> <li>Believe the best product is one that helps users accomplish their goals while growing the business</li> </ul> <h3>Our Core Behaviors:</h3> <ul> <li> Obsess over customer experience. We deeply understand what we’re building and who we’re building for and serving. We define the leading edge of what’s possible in our industry and deliver the future for our customers</li> <li> Move with heartfelt urgency. We have a healthy relationship with impatience, channeling it thoughtfully to show up better and faster for our customers and for each other. Time is the most limited thing we have, and we make the most of every moment</li> <li> Say the hard thing with care. Our best work often comes from intelligent debate, critique, and even difficult conversations. We speak our minds and don’t sugarcoat things — and we do so with respect, maturity, and care</li> <li> Make your mark. We seek out new and unique ways to create meaningful impact, and we champion the same from our colleagues. We work as a team to get the job done, and we go out of our way to celebrate and reward those going above and beyond for our customers and our teammates</li> </ul> <h3>Benefits &amp; wellness</h3> <ul> <li>Equity ownership (RSUs) in a growing, privately-owned company.</li> <li>100% employer-paid healthcare, vision, and dental insurance coverage for employees and dependents (full-time employees working 30+ hours per week), as well as Health Savings Account/Health Reimbursement Account, dependent care Flexible Spending Account (US only), dependent on insurance plan selection where applicable in the respective country of employment; Employees may also have voluntary insurance options, such as life, disability, hospital protection, accident, and critical illness where applicable in the respective country of employment</li> <li>12 weeks of paid parental leave for both birthing and non-birthing caregivers, as well as an additional 6-8 weeks of pregnancy disability for birthing parents to be used before child bonding leave (where local requirements are more generous employees receive the greater benefit); Employees also have access to family planning care and reimbursement</li> <li>Flexible PTO with a mandatory annual minimum of 10 days paid time off for all locations (where local requirements are more generous employees receive the greater benefit), and sabbatical program</li> <li>Access to mental wellness and professional coaching, therapy, and Employee Assistance Program</li> <li>Monthly stipends to support health and wellness, smart work, and professional growth</li> <li>Professional career coaching, internal learning &amp; development programs</li> <li>401k plan and pension schemes (in countries where statutorily required) financial wellness benefits, like CPA or financial advisor coverage</li> <li>Discounted Pet Insurance offering (US only)</li> <li>Commuter benefits for in-office employees</li> </ul> Temporary employees are not eligible for paid holiday time off, accrued paid time off, paid leaves of absence, or company-sponsored perks unless otherwise required by law. <h3>Remote, together</h3> At Webflow, equality is a core tenet of our culture. We are an Equal Opportunity (EEO)/Veterans/Disabled Employer and are <a href="https://webflow.com/diversity-equity-inclusion" target="_blank">committed</a> to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law. Pursuant to the San Francisco Fair Chance Ordinance, Webflow will consider for employment qualified applicants with arrest and conviction records. <h3>Stay connected</h3> Not ready to apply, but want to be part of the Webflow community? Consider following our story on our <a href="https://webflow.com/blog" target="_blank">Webflow Blog</a>, <a href="https://www.linkedin.com/company/webflow-inc-/" target="_blank">LinkedIn</a>, <a href="https://twitter.com/webflow" target="_blank">X (Twitter)</a>, and/or <a href="https://www.glassdoor.com/Reviews/Webflow-Reviews-E890506.htm" target="_blank">Glassdoor</a>. <h3>Please note:</h3> We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Upon interview scheduling, instructions for confidential accommodation requests will be administered. To join Webflow, you'll need a valid right to work authorization depending on the country of employment. If you are extended an offer, that offer may be contingent upon your successful completion of a background check, which will be conducted in accordance with applicable laws. We may obtain one or more background screening reports about you, solely for employment purposes. For information about how Webflow processes your personal information, please review <a href="https://webflow.com/legal/applicant-privacy-notice" target="_blank">Webflow’s Applicant Privacy Notice</a>.

Webflow

Senior Frontend Engineer, Growth

<h1>Customer Service - Customer Service Representative 105-1057</h1> Tulsa, OK, USA Req #660 Thursday, October 10, 2024 JOB SUMMARY: Responsible for being the first point of contact for all membership related questions, requests and concerns and for providing outstanding service to our customers. You will answer queries regarding customer benefits, eligibility, PCPs, claims and other questions. You will handle complaints, troubleshoot problems and provide resolutions in a professional and polite manner to ensure first contact resolution and customer satisfaction. The ideal Customer Service Representative will be customer focused, detail oriented and results driven. The most successful Customer Service Representatives demonstrate the following characteristics: polite, accurate, knowledgeable, able to work well within a team, learning agility, flexible and easily adapts to change. KEY RESPONSIBILITIES: <ul> <li>Process a high volume of incoming inquiries regarding multiple products from members, providers, billing companies, individuals with legal representation, employer groups, and other insurance companies. </li> <li>Strive to achieve first call resolution by communicating accurate information efficiently and timely thereby creating a positive experience for the member.</li> <li>Verifies eligibility, benefits, deductible amounts, claim status, copays, coinsurance and all other information related to a customer and their benefits or a provider and their contract. </li> <li>Use effective listening skills to understand the needs and complaints of the customer to offer them the best possible solution and ensuring the member feels supported and valued.</li> <li>Resolve escalated customer issues received from the member, provider, employer groups or brokers while remaining calm and professional.</li> <li>Provide interpretation services for all product lines via the contracted language line service as appropriate. </li> <li>Flexible hours, including weekends and evenings, as department or training needs dictate and at the discretion of management may be required.</li> <li>Effective problem resolution skills that demonstrates balance of company and customer needs.</li> <li>Demonstrated ability and learning agility to adapt to organizational changes including business processes, systems and technology.</li> <li>Joining a team of Customer Service Representatives and building a positive relationship of teamwork, trust, reliability and excellence.</li> <li>Understanding and striving to meet or exceed call center metrics while providing excellent customer service.</li> <li>Taking part in training and other learning opportunities to expand knowledge of company and position.</li> <li>Perform other duties as assigned.</li> </ul> QUALIFICATIONS: <ul> <li>Exceptional telephone manner, customer service skills, active listening skills, verbal and written communication skills.</li> <li>Ability to resolve conflict and diffuse tension</li> <li>Strong time management skills and decision- making skills.</li> <li>Ability to read, comprehend, and explain health insurance benefits in a clear, concise, and professional manner.</li> <li>Ability to work under stress with production and quality standards.</li> <li>Proficient in Microsoft Office applications.</li> <li>Highly organized and attentive to detail.</li> <li>Flexibility, ability to adapt to change.</li> <li>Successful completion of Health Care Sanctions background check.</li> <li>Bilingual skills a plus.</li> </ul> EDUCATION/EXPERIENCE: <ul> <li>High school diploma or equivalent required</li> <li>1-year customer service experience with direct interactions with customers</li> <li>Contact center or medical field experience preferred</li> </ul> CommunityCare is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin <h2 id="otherDetailsHeader">Other details</h2> <ul> <li> Job Family Commercial </li> <li> Pay Type Hourly </li> </ul> <a href="#"> Apply Now </a>

Customer Service - Customer Service Representative 105-1057

<h1>Customer Service - Customer Service Representative 105-1020</h1> Tulsa, OK, USA Req #672 Tuesday, October 15, 2024 JOB SUMMARY: Responsible for being the first point of contact for all membership related questions, requests and concerns and for providing outstanding service to our customers. You will answer queries regarding customer benefits, eligibility, PCPs, claims and other questions. You will handle complaints, troubleshoot problems and provide resolutions in a professional and polite manner to ensure first contact resolution and customer satisfaction. The ideal Customer Service Representative will be customer focused, detail oriented and results driven. The most successful Customer Service Representatives demonstrate the following characteristics: polite, accurate, knowledgeable, able to work well within a team, learning agility, flexible and easily adapts to change. KEY RESPONSIBILITIES: <ul> <li>Process a high volume of incoming inquiries regarding multiple products from members, providers, billing companies, individuals with legal representation, employer groups, and other insurance companies. </li> <li>Strive to achieve first call resolution by communicating accurate information efficiently and timely thereby creating a positive experience for the member.</li> <li>Verifies eligibility, benefits, deductible amounts, claim status, copays, coinsurance and all other information related to a customer and their benefits or a provider and their contract. </li> <li>Use effective listening skills to understand the needs and complaints of the customer to offer them the best possible solution and ensuring the member feels supported and valued.</li> <li>Resolve escalated customer issues received from the member, provider, employer groups or brokers while remaining calm and professional.</li> <li>Provide interpretation services for all product lines via the contracted language line service as appropriate. </li> <li>Flexible hours, including weekends and evenings, as department or training needs dictate and at the discretion of management may be required.</li> <li>Effective problem resolution skills that demonstrates balance of company and customer needs.</li> <li>Demonstrated ability and learning agility to adapt to organizational changes including business processes, systems and technology.</li> <li>Joining a team of Customer Service Representatives and building a positive relationship of teamwork, trust, reliability and excellence.</li> <li>Understanding and striving to meet or exceed call center metrics while providing excellent customer service.</li> <li>Taking part in training and other learning opportunities to expand knowledge of company and position.</li> <li>Perform other duties as assigned.</li> </ul> QUALIFICATIONS: <ul> <li>Exceptional telephone manner, customer service skills, active listening skills, verbal and written communication skills.</li> <li>Ability to resolve conflict and diffuse tension</li> <li>Strong time management skills and decision- making skills.</li> <li>Ability to read, comprehend, and explain health insurance benefits in a clear, concise, and professional manner.</li> <li>Ability to work under stress with production and quality standards.</li> <li>Proficient in Microsoft Office applications.</li> <li>Highly organized and attentive to detail.</li> <li>Flexibility, ability to adapt to change.</li> <li>Successful completion of Health Care Sanctions background check.</li> <li>Bilingual skills a plus.</li> </ul> EDUCATION/EXPERIENCE: <ul> <li>High school diploma or equivalent required</li> <li>1-year customer service experience with direct interactions with customers</li> <li>Contact center or medical field experience preferred</li> </ul> CommunityCare is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin <h2 id="otherDetailsHeader">Other details</h2> <ul> <li> Job Family Commercial </li> <li> Pay Type Hourly </li> </ul> <a href="#"> Apply Now </a>

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