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Forvis Mazars

Associate Audit Fall 2026 | Tulsa

<h1>Senior Principal Engineer - Atlassian Ecosystem and Marketplace</h1> <a href="https://careers-apac-atlassian.icims.com/jobs/15902/senior-principal-engineer---atlassian-ecosystem-and-marketplace/job?mode=apply" target="_blank">Apply for this job</a> The Atlassian Ecosystem and Marketplace organization enables our customers to do more with Atlassian products by giving them options to choose trusted applications developed specifically for enhancing the productivity of the customers or build their own custom applications tailored for their own needs. The builders of the applications use the rich extensibility options available to unleash their creativity and extend the Atlassian products. They can also choose to publish the applications on Atlassian Marketplace to showcase their creativity and also turn it into a monetization opportunity. We are hiring for a senior principal engineer who has deep engineering background building solutions that builders can use to be most successful. The individual in this role will do so by working alongside other senior technical leaders in Atlassian in building the long term architecture that is scalable and flexible to grow and adapt to a large spectrum of builders outside Atlassian. You are an ideal candidate if you care deeply about builder productivity and brining simple to use powerful solutions to other builders. Solutions you have built in the past serve developers and also non-developers through low code or no code toolsets. You are fearless in experimenting and learning from failures. What you'll do <ul> <li>Shape the forward-looking technical direction and long-term architecture for Ecosystem and Marketplace</li> <li>Collaborate with product, engineering and design leaders to understand and influence the broader department level long term strategy</li> <li>Ensure that the technical strategy you build is aligned with the technical strategy of Atlassian products and platforms</li> <li>Partner with principal engineers and architects from other teams and drive exploration of large-scale projects spanning multiple teams in Enterprise</li> <li>Provide pragmatic and balanced advice to the engineering leaders to invest in the long term architecture while also servicing the current systems with high quality</li> <li>Improve, through example, the quality of software construction and meaningful code reviews in an agile environment.</li> <li>Be a role model for, and influence a large team of engineers at multiple seniority levels all the way from grads to principal engineers, and mentor engineers across the teams.</li> <li>Be influential within your team and work with peers and senior leaders to define and revise the standards for operational excellence across Atlassian.</li> <li>Mentor, hire and develop other engineers.</li> </ul> Your background <ul> <li>10+ years of experience building software, with 4+ years in an architect/principal role working across teams</li> <li>Broad experience architecting, designing, and building large-scale systems with multiple dependencies.</li> <li>Passion for building quality solutions and up-keeping quality standards.</li> <li>Success with building, expressing, and pitching a technical vision to stakeholders.</li> <li>Experience with collaboration with an ecosystem of teams</li> <li>Success with leading the long-term strategy for software architecture</li> <li>Experience with building and operating large scale, high availability, high reliability services</li> <li>Experience in operational requirements and common challenges of software systems</li> <li>Experience working on developer productivity initiatives.</li> <li>Experience working on security and compliance-related features.</li> <li>Proficiency in spoken and written English</li> <li>Optional, but preferred if you have prior experience in building platforms for other developers and non-developers.</li> </ul> Our perks &amp; benefits Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit <a href="http://go.atlassian.com/perksandbenefits" target="_blank">go.atlassian.com/perksandbenefits</a>to learn more. About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. To learn more about our culture and hiring process, visit <a href="http://go.atlassian.com/crh" target="_blank">go.atlassian.com/crh</a>. <a href="https://careers-apac-atlassian.icims.com/jobs/15902/senior-principal-engineer---atlassian-ecosystem-and-marketplace/job?mode=apply" target="_blank">Apply for this job</a>

Atlassian

Senior Principal Engineer - Atlassian Ecosystem and Marketplace

<h2 id="who-we-are">Who we are</h2> <h3 id="about-stripe">About Stripe</h3> Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. <h3 id="about-the-team">About the team</h3> Our marketing systems team is on a mission to build the most measurable, cross-channel messaging capability possible, to attract and engage customers. We will do this through scalable motions, with the most relevant messaging and increasing reach of our marketing motions. We are a cross functional team of engineers, analysts, marketers, and product managers that deliver the insights, internal systems and tools that fuel Stripe’s growth. As part of the Marketing Systems team, you will own systems that power go-to-market motions productizing gathered insights and intelligence. This includes building tools that will power better digital experiences, accelerate customer journey with intelligent orchestrations, drive smarter decisions with CDP, and improve marketer and seller productivity. <h2 id="what-youll-do">What you’ll do</h2> <h3 id="responsibilities">Responsibilities</h3> <ul> <li>Design, build, and maintain beautiful, robust, and high-performance APIs and services. </li> <li>Ensure our infrastructure is extensible, scalable, reliable, and meets SLAs for both external and internal users </li> <li>Hide complexity from our users behind simple yet powerful abstractions. </li> <li>Partner closely with other engineers, analysts and scientists to build highly scalable system(s), to deliver delightful developer experiences and comprehensive interfaces </li> <li>Build the APIs that power internal stakeholder facing UI experiences, defining composable data models and durable interfaces. </li> <li>Debug production issues across services and multiple levels of the stack with an eye towards improving maintainability over the long term. </li> <li>Improve engineering standards, tooling, and processes </li> </ul> <h2 id="who-you-are">Who you are</h2> We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. <h3 id="minimum-requirements">Minimum requirements</h3> <ul> <li>5+ years of experience designing, implementing, and operating large-scale, high-performance APIs and services. </li> <li>You have implemented server-side APIs in dynamic languages like Ruby, working with document and relational datastores (especially Mongo and MySQL). </li> <li>You enjoy spelunking through new datasets (especially in systems like Redshift or Presto/Trino). </li> <li>Empathetic, collaborative, and user-first mindset in everything you build. </li> <li>Experience proactively seeking feedback from users, teammates, and subject matter experts. </li> <li>The skills to build holistically – from specs and documentation to implementation, testing, deployment, and measuring impact. </li> <li>The ability to balance speed, complexity, and scope in service of user needs. </li> <li>You have excellent oral and written communication. </li> </ul> <h3 id="preferred-qualifications">Preferred qualifications</h3> <ul> <li>Experience in marketing domain building products that contribute to marketing tech stack. </li> <li>Experience with machine learning, recommender systems, product-led growth, and/or lifecycle marketing. </li> <li>Prior experience building distributed systems or a microservices architecture </li> </ul> A remote location, in most cases, is defined as being 35 miles (56 kilometers) or more from one of our offices. While you would be welcome to come into the office for team/business meetings, on-sites, meet-ups, and events, our expectation is you would regularly work from home rather than a Stripe office. Stripe does not cover the cost of relocating to a remote location. We encourage you to apply for roles that match the location where you currently or plan to live. The annual US base salary range for this role is $163,100 - $244,700. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process. Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends. Remote locations Remote in United States Team Data &amp; Data Science Job type Full time <a href="#">Apply for this role </a>

Stripe

Software Engineer, Marketing Systems

<h1>Principal Site Reliability Engineer</h1> <a href="https://careers-americas.icims.com/jobs/15580/principal-site-reliability-engineer/job?mode=apply" target="_blank">Apply for this job</a> Working at Atlassian Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. We are looking for a reliability expert who is passionate about scaling Cloud services to join our growing SRE teams. An ideal candidate is someone who is aware of current industry trends (particularly those related to reliability) and who thrives on working with a diverse set of partners, who can articulate the business impact of a problem and can also dive deep into the technical solution. We'd love it if you brought a deep understanding of modern Cloud infrastructure, programming expertise, operational experience and a desire to change the status quo. We're looking for an engineer who can analyse and help improve our services and processes to get us to an even higher level of reliability, performance, scalability, and cost efficiency. You'll achieve this by crossing team and functional boundaries to advocate for reliability methodologies and will work with a variety of platform, product and SRE teams to both build reliability into our platform and drive adoption of those practices into our products. In other words, you'll be the driving force for change! You will report directly to a Senior Engineering Manager. On your first day, we'll expect you to have: <ul> <li>Expert-level proficiency with 8+ years experience in at least Java.</li> <li>Expert-level proficiency with 5+ years experience in public cloud offerings (AWS components like EC2, CloudFormation, RDS / Aurora, Caches, SQS - or equivalents, e.g. in GCP / Azure).</li> <li>Expert-level proficiency with 5+ years experience in operating high-availability, fault-tolerant, scalable, distributed software in production: building monitoring into your code, tweaking dashboards, defining alerts, writing runbooks, etc.</li> <li>Experience in driving large, complex, cross-organizational initiatives from inception to completion.</li> <li>Excellent communication skills in written and verbal forms, and an ability to communicate complex technical issues to a range of technical and non-technical audiences (management, peers, clients).</li> <li>Experience in leadership positions, able to influence others and drive impactful outcomes through delegation.</li> <li>An ability and desire to mentor and coach engineers.</li> </ul> It would be great, but not mandatory if you had: <ul> <li>Expertise in datastores (RDBMS, time-series-database, NoSql, search, analytics).</li> <li>Expertise in JVM, Garbage Collection, and Performance Tuning.</li> </ul> Compensation At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are: Zone A: $201,600 - $268,800 Zone B: $181,400 - $241,900 Zone C: $167,300 - $223,100 This role may also be eligible for benefits, bonuses, commissions, and equity. Please visit <a href="http://go.atlassian.com/payzones" target="_blank">go.atlassian.com/payzones</a> for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. Our perks &amp; benefits Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit <a href="http://go.atlassian.com/perksandbenefits" target="_blank">go.atlassian.com/perksandbenefits</a>to learn more. About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. To learn more about our culture and hiring process, visit <a href="http://go.atlassian.com/crh" target="_blank">go.atlassian.com/crh</a>. <a href="https://careers-americas.icims.com/jobs/15580/principal-site-reliability-engineer/job?mode=apply" target="_blank">Apply for this job</a>

Principal Site Reliability Engineer

<h1>Sr. Sales Analyst - Enterprise Pipeline</h1> <a href="https://careers-americas.icims.com/jobs/16232/sr.-sales-analyst---enterprise-pipeline/job?mode=apply" target="_blank">Apply for this job</a> Working at Atlassian Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. Your future team At Atlassian, we are on a mission to reinvent B2B selling. We have built a multi-billion fast-growing business by focusing relentlessly on converting free trials into happy customers. Our Pipeline Operations Management is responsible for the pipeline strategy, targets, and performance across multiple campaign sources (from MQL:SQL) to ensure future booking success. As a Sr. Analyst, Pipeline Strategy and Operations, reporting to the Sr. Manager of Pipeline Operations, you will play an important role monitoring the pipeline generation performance and providing insights for key Atlassian products. We are remotely distributed across the United States. What you'll do <ul> <li>Monitor global pipeline generation performance and analyze trends across multiple established Atlassian products. </li> <li>Conduct regular pipeline review calls to foster collaboration between Sales, Sales Development, Marketing, Channel teams to generate pipeline. </li> <li>Identify pipeline headwinds/tailwinds with data-driven insights and partner with campaign source teams to support programs to increase pipeline generation. </li> </ul> Your background <ul> <li>+5 years of ever-increasing responsibility in Business Development, Sales Operations, Channel Analytics, or Marketing Analytics role within a SaaS company or in a strategy consulting environment.</li> <li>Strong excel skills (can write complex functions) and ability to distill complex data into relevant insight: You know how to create compelling presentations and can lead executives through data deep-dives.</li> <li>Process improvement know-how: Continuous improvement is in your DNA. You can enhance business processes from diagnosis to documentation to execution.</li> <li> Salesforce, Outreach, Clari, Tableau expertise is a big asset. </li> </ul> Compensation At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are: Zone A: $149,000 - $198,700 Zone B: $134,100 - $178,800 Zone C: $123,700 - $164,900 This role may also be eligible for benefits, bonuses, commissions, and equity. Please visit <a href="http://go.atlassian.com/payzones" target="_blank">go.atlassian.com/payzones</a> for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. Our perks &amp; benefits Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit <a href="http://go.atlassian.com/perksandbenefits" target="_blank">go.atlassian.com/perksandbenefits</a>to learn more. About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. To learn more about our culture and hiring process, visit <a href="http://go.atlassian.com/crh" target="_blank">go.atlassian.com/crh</a>. <a href="https://careers-americas.icims.com/jobs/16232/sr.-sales-analyst---enterprise-pipeline/job?mode=apply" target="_blank">Apply for this job</a>

Sr. Sales Analyst - Enterprise Pipeline

<h1>Senior Principal Machine Learning Engineer</h1> <a href="https://careers-americas.icims.com/jobs/12691/senior-principal-machine-learning-engineer/job?mode=apply" target="_blank">Apply for this job</a> Atlassian is looking for a Senior Principle Machine Learning Engineer to join us on our journey as we redefine productivity and collaboration in the digital age. As a Senior Principle Machine Learning Engineer you will be the driving force in integrating cutting-edge AI capabilities within Atlassian products. Your work will transform the way teams interact with our products like Jira and Confluence as we look to extract knowledge and insights from data to propel team work forward. <h4>Your Role and Impact:</h4> <ul> <li>AI-Powered Atlassian Integration: Craft and implement innovative machine learning models in Atlassian tools. Imagine creating a smart Jira agent that can automatically categorize tickets based on content, or a Confluence assistant that summarizes documents and suggests related topics.</li> <li>Advanced Data Analysis: Dive deep into vast datasets to extract meaningful insights. Your work will power the AI models to understand complex user interactions and content within Atlassian tools to propel team work forward across the globe.</li> <li>Robust Model Development: Design, build, and refine models that can accurately perform tasks such as topic and entity extraction at scale. Picture a world where AI can automatically suggest experts within a team that can help move work forward.</li> <li>Collaborative Innovation: Join forces with product managers, designers, and developers. Your collaborative efforts will ensure that AI features are not only powerful but also intuitive and user-friendly.</li> <li>AI Evangelism: Be the voice of AI within the team. Educate and inspire your colleagues about the potential of AI, leading workshops and knowledge-sharing sessions.</li> </ul> Compensation At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are: Zone A: $263,700 - $351,500 Zone B: $237,300 - 316,400 Zone C: $218,800 - 291,800 This role may also be eligible for benefits, bonuses, commissions, and equity. Please visit <a href="http://go.atlassian.com/payzones" target="_blank">go.atlassian.com/payzones</a> for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. <ul> <li>Develop and implement machine learning algorithms to enhance our products</li> <li>Design and implement scalable data processing and machine learning pipelines</li> <li>Collaborate with product, engineering, and data teams to identify machine learning opportunities</li> <li>Evaluate and improve the performance of machine learning models</li> <li>Stay up-to-date with the latest developments in machine learning research and apply them to real-world problems</li> <li>Write clean, scalable, and maintainable code</li> <li>Communicate technical concepts and ideas to both technical and non-technical stakeholders</li> <li>Sharing your knowledge by giving brown bag sessions, tech talks, and evangelising appropriate tech and engineering best practices.</li> <li>Mentoring other team members, facilitating within/across team workshops, and leading agile development.</li> </ul> <ul> <li>Bachelor's or Master's degree (preferably a Computer Science degree or equivalent experience).</li> <li>10+ years of industry experience in building production-grade machine learning systems with all aspects of research, model training, tuning, deploying, serving and monitoring.</li> <li>Be motivated, and self-driven in a fast (we truly mean fast) paced environment with a proven track record demonstrating impact across several teams and/or organisations.</li> <li>Ability to communicate and collaborate effectively with stakeholders and manage tasks in a timely manner.</li> <li>Ideas, opinions, and the ability to share them through respectful proposals, presentations, and team-wide discussions, An eagerness to work and learn in the open and share your learnings with your teammates.</li> </ul> <a href="https://careers-americas.icims.com/jobs/12691/senior-principal-machine-learning-engineer/job?mode=apply" target="_blank">Apply for this job</a>

Senior Principal Machine Learning Engineer

<h1>Senior Business Process Analyst, Sales Process and Systems</h1> <a href="https://careers-americas.icims.com/jobs/15906/senior-business-process-analyst%2c-sales-process-and-systems/job?mode=apply" target="_blank">Apply for this job</a> Working at Atlassian Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. At Atlassian, we are on a mission to reinvent B2B selling. We know that classic high-pressure B2B sales tactics don't work anymore. We have built a billion dollar, fast-growing business without any of those tactics, based on high-quality products, free trials and an intense focus on customer satisfaction. Those happy customers convert to paying customers, creating a prolific "Flywheel" that has delivered 300,000+ customers to date. We believe that there is an opportunity to continue to improve and evolve this model with value-added engagements throughout the customer lifecycle, that will improve customer experiences, leading to higher conversions, accelerated expansion, and improved retention rates. The RevOps Business Process Analyst is a is a senior-level individual contributor, with a proven track record of supporting complex, quote-to-cash (QTC) projects at Enterprise software companies. In this role you will work closely with Sales stakeholders including Customer Advocate and SMB sales to collect and prioritize requirements and enhancement requests, identify improvement opportunities, document business requirements, and support the delivery of our project portfolio in partnership with our IT teams and your business stakeholders. What you’ll be doing: <ul> <li>Study and learn the end-to-end processes employed by our Customer Advocate and SMB Sales teams. This is a unique organization with a hybrid profile spanning customer support, customer success, pre-sales, and post-sales support.</li> <li>Develop a strong understanding of all Atlassian entity’s business models and product offerings - our product portfolio is constantly evolving, and our Advocate teams are the first responders for our customers and partners to help them understand and manage that change.</li> <li>Work with cross-functional teams including Sales, Marketing, Channel, and Finance on your projects - your work cuts across the full customer lifecycle, so your stakeholders are diverse.</li> <li>Understand operational pain points and up/downstream teams to identify and resolve process pain points using process reengineering techniques and through system enhancements.</li> <li>Partner with our internal technology teams to support and deliver new capabilities and system improvements that increase the efficiency and effectiveness of our Advocates.</li> <li>Own requirements documentation including BRDs, process flows, DACIs, wireframes, or other assets used to capture business needs.</li> <li>Manage defects and enhancements including identification, resolution, and communication with business partners in the Sales organization by working closely with internal technology teams.</li> <li>Participate in user acceptance, smoke testing, and implementation activities.</li> <li>Create and deliver training and enablement content for projects you're managing.</li> </ul> <ul> <li>6+ years of experience in Sales Operations, Sales Technology, or Customer Support/Success in an “analyst” position (business, process, systems, functional, etc.)</li> <li>Experience working in a high-growth, enterprise software company</li> <li>Experience with Direct sales ecosystem</li> <li>Experience with quote-to-cash (QTC) processes and systems, including quoting, order management, contracts, e-signature, and fulfillment processes</li> <li>Familiarity with different software subscription models, and cloud software sales models</li> <li>Some tools you may be using and supporting: Salesforce, Jira Software, Jira Service Management, Confluence, Intercom (chat), diagramming software (we have many)</li> <li>Experience with RPA tooling preferred but not required</li> <li>Bonus points for experience collaborating with internal Marketing teams to execute successful SMB Marketing campaigns</li> <li>Extra credit for experience with process automation tools like Camunda and Workato</li> <li>An ability to dive into details, but also step back and reframe a problem more strategically</li> <li>You have a passion for learning - new tools, processes, ways of working, etc. and are open to change and doing things in new ways.</li> <li>You are a self-starter and thrive in fast-changing environments where goals are often clear but tactics are not. Atlassian is a dynamic, fast-paced company, so adaptability and flexibility are a must.</li> <li>Analytical thinking, backed up by a metrics-guided approach. You use data to frame, inform, and guide the prioritization and decision-making process, to manage the health of your projects through delivery, and to assess the success and impact once you are done. This may include ROI analysis, capacity planning and budgeting, TCO analysis, revenue modeling, and more.</li> <li>Strong influencing skills. As an individual contributor, you will rely on lots of other people to help define the plan and get it executed.</li> </ul> Compensation At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are: Zone A: $150,300 - $200,400 Zone B: $135,300 - $180,400 Zone C: $124,700 - $166,300 This role may also be eligible for benefits, bonuses, commissions, and equity. Please visit <a href="http://go.atlassian.com/payzones" target="_blank">go.atlassian.com/payzones</a> for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. Our perks &amp; benefits Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit <a href="http://go.atlassian.com/perksandbenefits" target="_blank">go.atlassian.com/perksandbenefits</a>to learn more. About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. To learn more about our culture and hiring process, visit <a href="http://go.atlassian.com/crh" target="_blank">go.atlassian.com/crh</a>. <a href="https://careers-americas.icims.com/jobs/15906/senior-business-process-analyst%2c-sales-process-and-systems/job?mode=apply" target="_blank">Apply for this job</a>

Senior Business Process Analyst, Sales Process and Systems

<h1>Support Engineer - Jira</h1> <a href="https://careers-apac-atlassian.icims.com/jobs/15757/support-engineer---jira/job?mode=apply" target="_blank">Apply for this job</a> Working at Atlassian Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. Responsibilities <ul> <li>Own, solve complex customer technical issues, using collaboration, troubleshooting best practices, transparency with different teams, maintain updates on the case.</li> <li>Error diagnosis (code review if needed), debugging, validation, and root cause analysis.</li> <li>Enable replication of issues to verify product-related bugs.</li> <li>Contribute to case deflection initiatives, automation, and other digital self-help assets to improve customer/ engineer experience.</li> <li>Drive technical collaboration and engagement outside of CSS (Product Engineering teams/Services/Support/Regions)</li> <li>Provide technical leadership and mentoring for Support Engineers.</li> <li>Be the primary contact for local escalation management for the expertise acquired within a product domain, and to provide resolution.</li> </ul> Experience <ul> <li>3+ years of experience in Technical Support, Software Services, and system administration for a large end-user community</li> <li>Track record to de-escalate difficult situations with customers, working with executive levels, while working on tickets and mentoring your team.</li> <li>Experience mentoring other support engineers to grow their technical and troubleshooting skills.</li> <li>Have supported customers over email, phone, and screen-shares.</li> <li>Experience working in a high case volume environment</li> <li>Coordinate training for new hires and conducting training using the skill gap analysis.</li> </ul> Must have Skills: <ul> <li>Demonstrated technical competence with database skills, with the expertise to write and update SQL queries with ease.</li> <li>Experience with APIs and REST calls.</li> <li>Usage of Browser dev tools, frontend troubleshooting, and HAR File analysis.</li> <li>Experience working with Splunk searching, monitoring, and analysing machine-generated data via a Web-style interface or similar tools.</li> <li>An understanding of Network terminologies such as DNS, DHCP, Usage of Basic Network troubleshooting commands, SSL, Proxy, Firewalls, and identifying underlying Network issues.</li> <li>Understanding Java-based apps, being able to analyse/troubleshoot Java-based exceptions.</li> <li>Good understanding of OAuth-based authentication and other authentication mechanisms such as SSO/SAML.</li> <li>Familiarity with Cloud technologies</li> </ul> Our perks &amp; benefits Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit <a href="http://go.atlassian.com/perksandbenefits" target="_blank">go.atlassian.com/perksandbenefits</a>to learn more. About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. To learn more about our culture and hiring process, visit <a href="http://go.atlassian.com/crh" target="_blank">go.atlassian.com/crh</a>. <a href="https://careers-apac-atlassian.icims.com/jobs/15757/support-engineer---jira/job?mode=apply" target="_blank">Apply for this job</a>

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