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<h2 id="jobDescriptionHeading"> Job Description </h2> Overview Join our team as a full-time, Security Officer in Tulsa, OK. Why Join Us? Thrive in a People-First Environment and Make Healthcare Better <ul><li> Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being. </li></ul> <ul><li> People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for. </li></ul> <ul><li> Make Healthcare Better: We use advanced technology to support our team and enhance patient care. </li></ul> Get to Know Your Team: <ul><li>Hillcrest Medical Center is a 656-bed hospital that includes The Alexander Burn Center, The Peggy V. Helmerich Women’s Health Center, Kaiser Rehabilitation Center, the latest technology for the treatment of cancer, and the Oklahoma Heart Institute.</li></ul> Responsibilities <ul> <li>The Security Officer plays a critical role in protecting life and property of all persons on Hillcrest Medical Center premises and patrols hospital buildings and ground to prevent fire, theft, and vandalism. </li> <li>Secures, unlocks, and protects hospital buildings. </li> <li>Responds to security needs of hospital personnel, patients, and visitors. </li> <li>This position is safety sensitive.</li> </ul> Qualifications Job Requirements: <ul> <li>High school diploma or equivalent </li> <li>Armed Security Officer; Valid Driver’s license</li> </ul> Preferred Job Requirements: <ul><li>One year of general security experience</li></ul>

Hillcrest Medical Center

Security Officer

<h1>About One</h1>One’s mission is simple - to help customers achieve financial progress. We’re doing this by creating simple solutions to help our customers save, spend, borrow, and grow their money – all in one place. The U.S. consumer today deserves better. Millions of Americans today can’t access credit, build savings or wealth, and are left to manage their financial lives through multiple disconnected apps. Almost a quarter of U.S. adults are unbanked or underbanked and roughly 80% of fintech users rely on multiple accounts to manage their finances. What makes us unique? We are backed by a preeminent fintech investor (Ribbit) and the world’s largest retailer (Walmart), maintain the speed and independence of a startup, and employ a strong (and growing) collection of world-class talent. There’s never been a better moment to build a business that helps people achieve financial progress. Come build with us!<h1>The role</h1>As a Marketing Operations Manager, your mandate is to help deliver our value proposition to customers through elegant, relevant, and targeted communications. This role will impact One’s vision by building and deploying campaigns to drive customer engagement, supporting our rapidly growing product roadmap, and communicating the launches of new products, solutions, and features. You will work closely with Product Marketing, Analytics, Product, and Engineering team(s) while focusing on execution excellence. This role is responsible for: <ul> <li>Constructing marketing and transactional communications for deployment.</li> <li>Coding and launching emails, push notifications, in-app messages, text messages, etc.</li> <li>Measuring the success of campaigns in collaboration with the Analytics team.</li> <li>Troubleshooting and problem-solving production issues as they arise.</li> <li>Ideation and implementation of efficiencies and automated solutions.</li> <li>Contributing to the ongoing improvement of and enhancements to our processes and MarTech stack.</li> </ul><h1>You bring</h1><ul> <li>3 to 5 years of related professional experience.</li> <li>Proficiency in HTML and CSS development.</li> <li>Experience with marketing campaign tools - Braze or other similar CRM experience is required.</li> <li>Working knowledge of Figma required.</li> <li>Experience with Branch and Segment preferred.</li> <li>An act-like-an-owner mentality. We have a bias toward taking action.</li> <li>A desire and ability to create, review and deploy beautiful messaging, and an eye for elegant design.</li> <li>Strong prioritization and project management skills. </li> <li>A knack for problem-solving.</li> <li>Excellent attention to detail.</li> </ul><h1>Pay Transparency</h1>The estimated annual base salary for this position ranges from $125,000 to $140,000. Pay is generally based upon the level, complexity, responsibility, and job duties/requirements of the specific position. We then source candidates with the requisite skills, expertise, education, training, and experience. If you are selected for an interview, please feel welcome to speak to a Talent Partner about our compensation philosophy and other available benefits. We use Covey as part of our hiring process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using <a href="https://getcovey.com/product/covey-scout-inbound" target="_blank">Covey Scout for Inbound</a> on May 31, 2024.Please see the independent bias audit report covering our use of Covey <a href="https://getcovey.com/nyc-local-law-144" target="_blank">here</a>.<h1>Leveling Philosophy</h1>In order to thoughtfully scale the company and avoid downstream inequities, we’ve adopted a flat titling structure at One. Though we may occasionally post a role externally with a prefix such as “Senior” to reflect the external level of the position, we do not use prefixes in titles like that internally unless in a position which manages a team. Internal titles typically include your specific functional responsibility, such as engineering, product management or sales, and often include additional descriptors to ensure clarity of role and placement within our organization (i.e. “Engineer, Platform”, “Sales, Business Development” or “Manager, Talent”). Employees are paid commensurate with their experience and the internal level within One.<h1>Inclusion &amp; Belonging</h1>To build technology and products that are used and loved by people and solve real-world problems, we need to build a team with many different perspectives and experiences. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at <a href="mailto:talent@one.app" target="_blank">talent@one.app</a>.

Marketing Operations Manager

Tulsa Community College

Assistant Professor - Mathematics

<h2 id="jobDescriptionHeading"> Job Description </h2> Overview You may be eligible for a sign on bonus of up to $1,000. Join our team as a day shift, full-time, Phlebotomist in Tulsa, OK. Why Join Us? Thrive in a People-First Environment and Make Healthcare Better <ul><li> Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being. </li></ul> <ul><li> People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for. </li></ul> <ul><li> Make Healthcare Better: We use advanced technology to support our team and enhance patient care. </li></ul> Get to Know Your Team: <ul><li>Hillcrest Medical Center is a 656-bed hospital that includes The Alexander Burn Center, The Peggy V. Helmerich Women’s Health Center, Kaiser Rehabilitation Center, the latest technology for the treatment of cancer, and the Oklahoma Heart Institute.</li></ul> Responsibilities The Phlebotomist functions as a laboratory professional who performs specimen collection techniques or specimen collection instructions that include; venipuncture, capillary draws, urine collection instruction and specimen culture collection instruction. Qualifications Job Requirements: <ul> <li>High School diploma or equivalent</li> <li>Completion of an accredited phlebotomy/medical assistant program with clinicals or previous phlebotomy experience</li> <li> Certification from nationally recognized agency. Accepted agencies and certifications include: <ul> <li>National Heathcareer Association – Certified Phlebotomy Technician: CPT (NHA)</li> <li>American Society for Clinical Pathology – Phlebotomy Technician: PBT (ASCP)</li> <li>American Medical Technologists – Registered Phlebotomy Technician: RPT (AMT)</li> <li>National Center for Competency Testing – National Certified Phlebotomy Technician: NCPT (NCCT)</li> <li>American Certification Agency – Certified Phlebotomy Technician: CPT (ACA)</li> </ul> </li> </ul> Preferred Job Requirements: <ul><li>Experience working in the clinical setting</li></ul>

Phlebotomist

<h2>#WeAreONEOK – Fortune 500 company. 100+ years in business. Leading midstream service provider. Safety first. Sustainable operations. Environmentally responsible. Employee focused. </h2>JOB SUMMARYONEOK is seeking an Account Director who will be responsible for natural gas gathering and processing commercial activities including business development, project management, contract negotiation, and financial analysis for key exploration and production customer accounts with a primary focus on the Bakken region. This position will manage and grow relationships internally and externally to execute strategies with an emphasis on building strong relationships, an entrepreneurial mindset, and providing excellent customer service. We are open to an Account Manager (more junior role) or an Account Director. This position is based out of our Tulsa, OK office. This role is hybrid: Office - Monday, Tuesday, and Thursday Remote - Wednesday and FridayJob Profile Summary Responsible for identification and evaluation of gas supply opportunities, gas transportation, gas storage, equity gas sales, negotiate, monitor and manage related agreements for key accounts and coordinate implementation of associated projects.Essential Functions and Responsibilities<ul> <li>Research and evaluate existing contracts to determine profitability and potential liabilities</li> <li>Identify and evaluate gas supply and/or equity gas sales opportunities and to support strategic business plans</li> <li>Lead responsibilities in complex negotiations with potential customers or service providers, such as production companies, other natural gas gathering and processing companies and companies specializing in the marketing of natural gas, for new short-term and long-term transactions</li> <li>Develop relationships with potential accounts and maintain effective customer relations with existing accounts</li> <li>Participate in development of large scale projects to support business strategies</li> <li>Prepare economic models, perform calculations, and conduct analyses to evaluate new or potential well connects, equity gas sales, and optimization and organic growth projects.</li> <li>Develop contacts with producers, marketers, competitors, contract administrators, engineers, operations personnel and service providers to gather information about new or existing business prospects</li> <li>Evaluate the information gained from research work to determine its applicability to our business operations and utilize this information to help formulate our overall strategic business plans. (specified by position)</li> <li>Research industry publications to evaluate and monitor customers and competitors and explore potential new business development opportunities in our core areas of operations</li> <li>Interact and coordinate with engineering, construction and operations personnel, contract administrators, gas marketing, land, legal and others regarding supply and/or equity gas sales opportunities</li> <li>Develop, interpret, and/or prepare information and correspondence including but not limited to:<ul> <li>Policies &amp; Procedures</li> <li>Contracts &amp; Agreements</li> <li>Internal &amp; External Correspondence</li> <li>Request for Proposals</li> <li>Tariffs</li> </ul> </li> </ul>Education<ul><li>Formal education to include a combination of courses such as finance, accounting, engineering, business management and/or job related experience:</li></ul>Work Experience<ul> <li>Experience with and thorough knowledge of activities related to gas supply, gas purchase, gathering systems, gas transportation, gas storage, gas accounting, and/or gas sales</li> <li>Experience in use and function of office equipment including microcomputers and applicable software</li> <li>Experience and thorough knowledge including but not limited to:<ul> <li>Contract Negotiation</li> <li>Contract Analysis</li> <li>Economic Analysis</li> <li>Research Skills</li> <li>Communication Skills</li> </ul> </li> <li>Experience analyzing data with a strong business acumen</li> <li>Experience researching, analyzing, and resolving issues and/or questions concerning contracts, agreements, regulations, policies, and procedures</li> <li>Experience developing and preparing contracts, agreements, reports, presentations, policies, procedures, and correspondence applicable to position</li> <li>Experience reading and interpreting reports, correspondence, industry publications, contracts, and computer manuals and printouts</li> <li>Experience interacting, advising, negotiating, and communicating effectively</li> </ul>Knowledge, Skills and Abilities<ul> <li>Ability to: apply math, algebraic formulas, statistics, and economic models</li> <li>Ability to: communicate and/or exchange information or instruction</li> </ul>Licenses and Certifications<ul><li>None required</li></ul>Strength Factor Rating - Physical Demands/Requirements<ul><li>Sedentary Work - Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.</li></ul>Strength Factor Description - Physical Demands/Requirements<ul> <li>Standing: Remaining on one's feet in an upright position at a work station without moving about (Occasionally)</li> <li>Walking: Moving about on foot (Frequently)</li> <li>Sitting: Remaining in a seated position (Constantly)</li> <li>Lifting: Raising or lowering an object from one level to another (includes upward pulling) (Occasionally)</li> <li>Carrying: Transporting an object, usually holding it in the hands or arms, or on the shoulder (Occasionally)</li> <li>Pushing: Exerting force upon an object so that the object moves away from the force (Occasionally)</li> <li>Pulling: Exerting force upon an object so that the object moves toward the force (includes jerking) (Occasionally)</li> <li>Climbing: Ladders, Stairs (Occasionally)</li> <li>Balancing: Maintaining body equilibrium to prevent falling (Occasionally)</li> <li>Stooping: Bending the body downward and forward by bending the spine at the waist (Occasionally)</li> <li>Kneeling: Bending the legs at the knees to come to rest on the knee or knees (Occasionally)</li> <li>Crouching: Bending the body downward and forward by bending the legs and spine (Occasionally)</li> <li>Crawling: Moving about on the hands and arms in any direction (Occasionally)</li> <li>Reaching: Extending hands and arms in any direction (Constantly)</li> <li>Handling: Seizing, holding, grasping, turning or otherwise working with the hand or hands (Manual Dexterity) (Constantly)</li> <li>Fingering: Picking, pinching or otherwise working with the fingers primarily (Finger Dexterity) (Constantly)</li> <li>Feeling: Perceiving such attributes of objects/materials as size, shape, temperature, texture, movement or pulsation by receptors in the skin, particularly those of the finger tips (Constantly)</li> <li>Talking: Expressing or exchanging ideas/information by means of the spoken word (Frequently)</li> <li>Hearing: Perceiving the nature of sound by the ear (Frequently)</li> <li>Tasting/Smelling: (Occasionally)</li> <li>Near Vision: Clarity of vision at 20 inches or less (Constantly)</li> <li>Far Vision: Clarity of vision at 20 feet for more (Frequently)</li> <li>Depth Perception: Three-dimensional vision; ability to judge distances and spatial relationships so as to see objects where and as they actually are (Frequently)</li> <li>Vision: Color - The ability to identify and distinguish colors (Constantly)</li> </ul>Working Conditions/Environment<ul><li>Employee is subject to inside environmental conditions</li></ul>Working Conditions<ul> <li>Well lighted, climate controlled areas (Constantly)</li> <li>Frequent repetitive motion (Constantly)</li> <li>CRT (Computer Monitor(s)) (Constantly)</li> </ul>Travel<ul><li>Travel to office facilities and other company locations required</li></ul>Driving<ul><li>Based on assigned tasks, employee may be assigned a company vehicle requiring the applicable driver's license</li></ul>ONEOK is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, sex, pregnancy, sexual orientation, age, religion, creed, national origin, gender identity, disability, military/veteran status, genetic information or any other categories protected by applicable law.The job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of ONEOK.ONEOK is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request an accommodation email <a href="mailto:HRSolutions@ONEOK.com" target="_blank">HRSolutions@ONEOK.com</a> or call 1-855-663-6547​. #LI-HYBRIDExpected Salary Range$122,000.00 - $184,000.00

ONEOK

Account Director - Bakken

About the role: We are looking for a Partner Enablement Manager to join our partner team to support our evolving partner ecosystem. You will do this by collaborating with the Blackbaud internal teams to develop, execute, optimize, and assess enablement programs to raise awareness and educate our partners about our programs, solutions, services, and initiatives to drive partner success and contribute to overall business growth. What you'll do: <ul> <li>Responsible for ensuring effective collaboration with our partners by planning, creating, coordinating, monitoring and implementing enablement activities to maximize partner engagement. </li> <li>Ability to translate partner business outcomes to create and develop learning curriculums and plan partner events </li> <li>Create content and deliverables that advance key enablement initiatives (training, content/enablement, guidance documents, templates and FAQs) </li> <li>Develop, manage and execute tactical communications plans and calendars for webinars and events, newsletters, emails, partner town halls, and partner summit </li> <li>Manage partner logistics and coordination for Blackbaud Go-To-Market initiatives, programs or events (on-site and virtual) </li> <li>Evangelize programs, solutions and capabilities clearly articulating value proposition while fostering proactive engagement </li> <li>Evaluate current content and work with stakeholders to update and/or create content for distribution and training, product tours, consumable deliverables. </li> <li>Collaborate with subject matter experts to develop and review enablement and training materials, and proactively identify and work with additional expert resources who can address content gaps </li> <li>Alignment with Partner Enablement Manager counterpart and Partner Operations</li> <li>Orchestrate with product management, customer success, and marketing teams to capture mindshare and translate to increased partner influenced revenue</li> <li>Manage regular cross-functional calls to report on and drive progress on all project deliverables</li> <li>Manage reporting requirements and KPIs for all programs and provide results on a regular basis</li> <li>Define, execute, raise awareness, and continually evaluate the placement of all information communicated through identified channels ensuring effectiveness and knowledge transfer. </li> </ul> What you'll bring: <ul> <li>3-5 years Partner Enablement experience (preferably in tech/SaaS) </li> <li>Experience in a channel sales environment is highly desirable with a strong understanding of partner ecosystems and channel sales models. </li> <li>Ability to be strategic while executing tactically </li> <li>Experience with learning management systems (LMS) and partner portals </li> <li>Proven success scoping, designing and implementing strategic enablement initiatives training </li> <li>Excellent presentations/training facilitation skills and ability to be creative in messaging </li> <li>Ability to establish and build close working relationships (internally and externally)</li> <li>Entrepreneurial mind set, self-starter and ability to drive outcomes</li> <li>Strong collaborator and multi-tasker with personal credibility and influencing skills</li> <li>Willingness to work in a dynamic environment – willingness to work virtually</li> <li>Team-oriented planner and decision-maker </li> </ul> Stay up to date on everything Blackbaud, follow us on <a href="http://bit.ly/FollowUsLI" target="_blank">Linkedin</a>, <a href="http://bit.ly/2xn65ez" target="_blank">Twitter</a>, <a href="https://www.instagram.com/blackbaud/" target="_blank">Instagram</a>, <a href="http://bit.ly/2yNWNJH" target="_blank">Facebook</a> and <a href="https://bit.ly/BLKBYouTube" target="_blank">YouTube ​</a>Blackbaud is a remote-first company which embraces a flexible remote work culture. Blackbaud supports hiring and career development for all roles from the location you are in today!Blackbaud is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.A notice to candidates: Recruitment Fraudulent Alert: Your personal information and online safety as a candidate mean a lot to us! At Blackbaud and our portfolio of companies, recruiters only direct candidates to apply through our official careers page at <a href="https://careers.blackbaud.com/us/en" target="_blank">https://careers.blackbaud.com/us/en</a> or our official LinkedIn page. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers, or conduct interviews via Skype. Anyone suggesting otherwise is not a representative of Blackbaud. If you are unsure if a message is from Blackbaud, please email <a href="#">blackbaudrecruiting@blackbaud.com</a>. The starting base pay is $101,900.00 to $132,800.00. Blackbaud may pay more or less based on employee qualifications, market value, Company finances, and other operational considerations.Benefits Include:<ul> <li>Medical, dental, and vision insurance</li> <li>Remote-first workforce</li> <li>401(k) program with employer match</li> <li>Flexible paid time off</li> <li>Generous Parental Leave</li> <li>Volunteer for vacation</li> <li>Opportunities to connect to build community and belonging</li> <li>Pet insurance, legal and identity protection</li> <li>Tuition reimbursement program</li> </ul>

Blackbaud

Partner Enablement Manager

The Team You Will Join The Mainframe Infrastructure team is responsible for all hardware, software, maintenance &amp; upgrades of our mainframe platform. The team also functions as a governance entity for our managed service provider, Kyndryl, and ensuring they maintain operational excellence. While Kyndryl is responsible for all L1/L2 and some L3 support, MetLife is looking to build a team to provide L3 support over the platform, helping to improve existing processes and champion the platform internally to our application developer stakeholders. The Opportunity The Mainframe Application Architect is responsible for providing general domain expertise on mainframe middleware (CICS, DB2, MQ, IMS). You will be THE expert at Metlife on these middleware solutions. The architect will also provide guidance to our application developers, helping them modernize their applications to leverage new functionality. You will also provide L3 guidance to Kyndryl employees for middleware related changes. This is an exciting opportunity as we are in the midst of a modernization effort on the mainframe and there are various ongoing projects/POCs where you can make a large impact on our overall enterprise architecture. Success in this role requires a willingness to learn new technologies (Openshift, CloudPak) as well as demonstrated knowledge of "traditional" z/OS middleware. The Mainframe Application Architect is responsible for driving various POCs and assisting our developers maximize their utilization of the mainframe platform. You’ll collaborate closely with application development and infrastructure teams in an environment where every contribution is respected, and every perspective is heard. How You’ll Help Us Build a Confident Future (Key Responsibilities) <ul> <li>Provide general domain expertise on mainframe middleware (CICS, DB2, MQ, IMS). Be THE expert at Metlife on these middleware solutions</li> <li>Provide L3 guidance/work with our infrastructure managed service provider (MSP), Kyndryl, to implement middleware upgrades, introduce new functionality, optimize existing middleware-to-application interfacing, and everything in between</li> <li>Be the architectural intermediary between third party vendors, our developers, and Kyndryl</li> <li>Assist with root cause analysis/problem determination efforts when things go south</li> <li>Evangelize the platform internally, working with and helping appdev stakeholders improve their applications</li> <li>Drive POCs for various modernization efforts (generative AI code refactoring, Openshift on z Linux, etc.)</li> </ul> What You Need to Succeed (Required Qualifications) <ul> <li>10+ years working with mainframe middleware (CICS, DB2, MQ, IMS) in both sysplex and monoplex configurations</li> <li>5+ years of core z/OS and major subsystem experience (JES, WLM, job schedulers (TWS), RACF, etc.)</li> <li>Experience with building/exposing APIs around mainframe data and related tools (i.e. z/OS Connect)</li> <li>Strong middleware debugging and problem investigation skills</li> <li>Experiencing working with application developers and mapping their application needs to infrastructure solutions</li> <li>Experience migrating application workload on and off the mainframe</li> <li>A hunger to learn the latest &amp; greatest technologies to drive various POCs</li> </ul> What Can Give You an Edge (Additional Skills) <ul> <li>zLinux experience is preferred</li> <li>Familiarity with Openshift, IBM CloudPak is a huge plus</li> <li>Experience working with MSP's in a governance capacity is also a huge plus</li> <li>COBOL, Java, HLASM experience is good to have but not required</li> </ul>

MetLife

Mainframe Application Architect

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.Position Summary At CVS Health, we are dedicated to building a world of health around every consumer, surrounded by passionate colleagues who are committed to transforming healthcare. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels, and a workforce of over 300,000 purpose-driven colleagues. We care for people where, when, and how they choose, in a way that is uniquely more connected, convenient, and compassionate. We do it all with heart, every single day.We are seeking a Senior Manager of Provider Contract &amp; Pricing Testing to join our expanding Testing Center of Excellence. This role requires a dynamic leader with extensive experience in provider and contract testing, test automation, and quality assurance. You will be responsible for managing a team of quality assurance engineers and analysts to implement and maintain effective testing processes, procedures, strategies, and automation tools for delivering high-quality provider contracts and pricing changes to our clients.Key Responsibilities:<ul> <li> Quality Leadership: Oversee the quality assurance of Provider Contracts and Pricing, ensuring that both Provider and Member Experiences meet or exceed expectations through the use of test automation tools.</li> <li> Automation: Collaborate with IT to support a robust testing automation framework for Provider &amp; Contract Testing, driving the adoption and optimization of automation tools and implementing innovative approaches using proven technologies.</li> <li> Team Development: Mentor and motivate team members to reach their full potential while promoting industry best practices in Quality Assurance and Testing.</li> <li> Sr Leadership Reporting: Deliver comprehensive quality reports on Provider &amp; Contract Testing outcomes, making informed recommendations and taking appropriate actions based on the data.</li> <li> Talent Development: Build a high-performing team by providing opportunities, guidance, and constructive feedback, while creating a talent pipeline for future growth.</li> <li> Technical Guidance: Set team direction, resolve challenges, and provide technical support to ensure development objectives are met.</li> </ul>Required Qualifications: The ideal candidate will possess a strong work ethic, be a self-starter, and thrive in a dynamic, collaborative environment. Key attributes include:<ul> <li>5+ years of experience managing quality assurance projects.</li> <li>5+ years of experience in provider contract testing, claims adjudication systems, quality assurance, or related functions.</li> <li>5+ years of experience in managing, collecting, and analyzing testing metrics for reporting and delivery.</li> <li>Proven program and project management experience, including the creation and management of integrated plans to ensure predictable outcomes.</li> <li>Experience leading large integrated project plans and driving IT development to meet specific business needs.</li> </ul>Preferred Qualifications:<ul> <li>Experience with commercial, individual exchange, and Medicare programs.</li> <li>Mastery of problem solving and decision-making skills</li> </ul>Education: Bachelor’s degree required or equivalent work experience.Pay RangeThe typical pay range for this role is:$82,940.00 - $182,549.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.Great benefits for great peopleWe take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:<ul> <li>Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.</li> <li>No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.</li> <li>Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.</li> </ul>For more information, visit <a href="https://jobs.cvshealth.com/us/en/benefits" target="_blank">https://jobs.cvshealth.com/us/en/benefits</a>We anticipate the application window for this opening will close on: 05/31/2025Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

CVSHealth

Sr. Manager, Provider Contract and Pricing Testing

Job Title: Analyst, Workforce MgmtReports To: Manager, Workforce MgmtJob Summary: As part of the workforce management team, you’ll leverage data to help optimize staffing to maximize service levels across the contact centers. You will collaborate with leadership and operations to ensure we have adequate staffing and plans in place to identify service gaps and provide solutions. You will be responsible to develop and maintain short and long-term forecast for all contact types. You will utilize your experience to implement best practices in workforce management to ensure consistent procedures and data-driven decisions. Finally, you will communicate your analytical results to leadership and business partners and provide insights and suggestions that will make a difference. This role will report to the Manager of Workforce Management.Job Duties and Responsibilities:• Provide reporting focused on forecasts, capacity planning, shrinkage review, and service level results• Analyze intraday and historical performance of call volume, average handle time, calls per hour, and agent productivity and respond/plan appropriately to achieve operational service goals• Analyze schedules and performance productivity reports to recommend training, time off, and overtime• Communicate necessary adjustments to staffing based on changes in forecasts • Track and recommend ways to optimize staff efficiency• Manage the back-end administration for the WFM system and identify any gaps or new functionality• Create documentation and training guides for the WFM system as it pertains to policies and procedures• Collaborate with internal customers to identify opportunities to improve resource utilization and to achieve service goals• Assist Leadership and WFM staff in a range of assignments and projects including ad hoc requests • Identify contact volume and average handle time trends on an intraday, weekly, monthly, basis Establish and maintain communication channels regarding events that impact contact center performance and workload Ideal Qualifications: • Bachelor’s Degree• 5+ years WFM experience analyzing, interpreting, and summarizing complex contact center data• Proficient with reporting tools such as Tableau, CMS and WFM software such as NICE CXone, Genesys, Verint or Pipkins- to create complex report, manage forecasts, and analyze data• Knowledge in call flow technologies and strategies• Demonstrate reliability and strong customer service skills along with attention to detail• Excellent skills in written and oral communication, organization, prioritization, decision-making, problem analysis and resolution.• Able to work well in a fast-paced environment while being a team play and requiring minimal direction<a href="https://careers.aspendental.com/us/en/tag-privacy-policy-for-california-employees" target="_blank">View CA Privacy Policy</a>

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