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Airtable is the no-code app platform that empowers people closest to the work to accelerate their most critical business processes. More than 500,000 organizations, including 80% of the Fortune 100, rely on Airtable to transform how work gets done.At Airtable, we are passionate about our platform’s ability to democratize software creation and empower anyone to “create anything.” As a Technical Account Manager, you’ll leverage your product and technical expertise to help our most strategic customers maximize their value from Airtable’s platform. Partnering closely with our Customer Success, Sales, and Services teams, you’ll help clients feel confident with their Airtable implementations and build scalable solutions. You’ll also work closely with our product and engineering teams to expand our platform capabilities based on market feedback. This is a unique opportunity to serve as an early member of the TAM team, shaping our client support model as we grow the team and define our playbook. <h1>What you'll do</h1> <ul> <li>Serve as a dedicated resource to strategic customers and their key Airtable builders, accelerating their time to value as they launch new solutions and entrench existing use cases </li> <li>Partner with our Customer Success and Sales teams to identify opportunities to increase Airtable’s value to strategic customers and create a world class customer experience</li> <li>Build working knowledge of customers’ complex workflows and ecosystems in order to design proactive/tailored solutions</li> <li>Host regular sessions with customer contacts to provide hands-on support for Airtable challenges and aid in building new functionality in their bases</li> <li>Review support cases to identify trends and present holistic solutions</li> <li>Complete in-depth reviews of customers’ implementations to provide insights and strategic recommendations for future improvements</li> <li>Provide at-the-ready support for customers’ critical events, such as major releases or seasonal launches</li> <li>Manage escalations with the Engineering team, serving as the customer’s advocate and liaison </li> <li>Identify and share our most valuable use cases and user stories to our Engineering and Customer Engagement teams to inform the product roadmap</li> <li>Develop processes and workflows that allow us to scale a best-in-class Premium Support program</li> </ul> <h1>Who you are</h1> <ul> <li>You have 3+ years of experience in a support, technical account management or consulting role in a SaaS environment, ideally in the data visualization or productivity space</li> <li>You demonstrate excellent communication skills, and are equally comfortable presenting to individual contributor stakeholders and VP-Level decision makers </li> <li>You grasp the fundamentals of database design and are passionate about creating unique solutions to complex business problems</li> <li>You have a history of managing multiple assignments simultaneously, can work independently to drive projects to completion with a high level of attention to detail</li> <li>You have experience supporting critical processes for major Enterprise customers</li> <li>You have a keen technical mind, and are comfortable discussing how customers can leverage APIs or custom code</li> <li>You have a proactive, empathetic, and consultative partnership style</li> </ul> Airtable is an equal opportunity employer. We embrace diversity and strive to create a workplace where everyone has an equal opportunity to thrive. We welcome people of different backgrounds, experiences, abilities, and perspectives. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any characteristic protected by applicable federal and state laws, regulations and ordinances. Learn more about your <a href="https://drive.google.com/file/d/1jAj2by1bto5g8Xqn9hWNAwPOMGNd_fM6/view?usp=sharing" target="_blank">EEO rights as an applicant</a>. VEVRAA-Federal Contractor If you have a medical condition, disability, or religious belief/practice which inhibits your ability to participate in any part of the application or interview process, please complete our <a href="https://airtable.com/shrq13fCV8h1sx2t8" target="_blank">Accommodations Request Form</a> and let us know how we may assist you. Airtable is committed to participating in the interactive process and providing reasonable accommodations to qualified applicants. Compensation awarded to successful candidates will vary based on their work location, relevant skills, and experience. Our total compensation package also includes the opportunity to receive benefits, restricted stock units, and may include incentive compensation. To learn more about our comprehensive benefit offerings, please check out <a href="https://airtable.com/careers/life-at-airtable" target="_blank">Life at Airtable</a>. For work locations in the San Francisco Bay Area, Seattle, Los Angeles, and New York, the on-target earnings range for this role is: $170,000—$221,500 USD For all other work locations (including remote), the on-target earnings range for this role is: $153,000—$199,300 USD Please see our Privacy Notice for details regarding Airtable’s collection and use of personal information relating to the application and recruitment process by clicking <a href="https://www.airtable.com/company/personnel-privacy-notice" target="_blank">here</a>.

Airtable

Technical Account Manager

<h2>Job Details</h2> Job Location Tulsa Regional Chamber - Tulsa, OK Position Type Full Time Education Level 4 Year Degree Travel Percentage Up to 25% Job Category Marketing <h2>Description</h2> SUMMARY STATEMENT: The Senior Vice President (SVP) of Communications is responsible for developing and implementing the Tulsa Regional Chamber’s communications, creative services, and events strategy. The SVP of Communications reports to the Executive Vice President and Chief Operations Officer (COO) while working closely with the Chief Executive Officer (CEO) and the Chamber’s entire Executive Leadership Team (ELT) to provide counsel related to communications strategy and to serve as an organizational thought partner. PRINCIPAL DUTIES AND RESPONSIBILITIES: Communications: <ul> <li>Develops and implements strategy around print and digital messaging to member companies, financial investors, and community stakeholders.</li> <li>Proactively seeks media coverage for Chamber initiatives, policy positions, programs, and events through production of press releases and press conferences.</li> <li>Encourages local media to rely on the Chamber as their go-source for economic development, regional tourism, government affairs, and community development stories through reliable and timely responses to all media inquiries.</li> <li>Supports internal communications to Chamber staff through monthly electronic e-newsletter and other means.</li> <li>Protects the public image of the Chamber through responsible and ethical public relations practices. Works directly with appropriate staff on all public relations and publicity programs, maintaining a marketing slant on gaining optimum membership support and public acceptance of the Chamber’s programs.</li> <li>Reviews local, statewide, and national media to stay current on issues/activities, both internal and external, impacting Chamber and Tulsa regional goals, programs, projects, and personnel.</li> <li>Writes speeches and talking points for Chamber executives and volunteer leaders to use at Chamber events, special ceremonies, and leadership meetings.</li> <li>Maintains a cohesive social media strategy that leverages thought leadership opportunities in support of Chamber initiatives.</li> <li>Ensures the Chamber website provides a current and accurate reflection of the organization.</li> </ul> Creative Services: <ul> <li>Oversees the design, layout, and publication of all Chamber print and digital publications, including quarterly issues of The Chamber Report magazine, weekly Monday Memo e-newsletter, weekly Legislative Update e-newsletter (during state session), monthly President’s Report e-newsletter, Chamber Annual Report, and Tulsa’s Future Annual Report.</li> <li>Oversees the design and production of all event visuals, including programs, centerpieces, and on-screen graphics.</li> <li>Ensures all Chamber branding is consistent and appropriate.</li> <li>Ensures all member vendor partnerships remain strong and collaborative.</li> <li>Utilizes media advertising trade to support Chamber programming and initiatives.</li> </ul> Events: <ul> <li>Oversees production of a variety of in-market sponsored Chamber gatherings, ranging in size from 200 to 1300+ attendees, and spanning the topics of economic development, government affairs, and community development.</li> <li>Oversees planning and execution of annual out-of-market trips to Oklahoma City, Washington, D.C. (supporting the Chamber advocacy agenda), and to peer cities to hear best practices as part of the Intercity Visit series.</li> <li>Ensures all Chamber events continue to be innovative, mission-aligned and profitable, as reflected by attendance growth, positive post-even survey results, and on-target financials.</li> </ul> Team Leadership: <ul> <li>Enhances the organization’s ability to effectively achieve its mission by assisting the Director of Communications, Director of Creative Services, and Director of Events with achievement of their individual goals.</li> <li>Ensures the ongoing professional development for all communications, creatives services, and events personnel.</li> <li>Oversees strategy for effective process/project management workflow within the communications, creative services, and events functions and among the Chamber’s divisions (internal clients) to ensure timely completion of projects and delivery of high-quality products.</li> <li>Performs other incidental and related duties as required and assigned.</li> </ul> <h2>Qualifications</h2> KNOWLEDGE, SKILLS, AND ABILITIES: <ul> <li>Requires a Bachelor’s degree from an accredited college or university in journalism, public relations, or a related field; or requires a master’s degree from an accredited college or university in business administration or mass communication.</li> <li>Requires a minimum of 10 years of work experience in a progressive public relations or strategic communications environment.</li> <li>Must be proficient in writing and knowledgeable on current trends in communications and journalism.</li> <li>Requires an ability to link communications plans and activities to business results.</li> <li>Must be able to interact and maintain relationships with local media and community leadership.</li> <li>Must be able to meet tight deadlines and to juggle multiple priorities, while flawlessly executing on projects in a fast-paced, often pressured environment.</li> <li>Must have high levels of tact and diplomacy.</li> <li>Must be capable of thriving in a fast-paced environment, with an ability to prioritize and manage multiple projects simultaneously.</li> <li>Must be detail-oriented with strong analytical and organizational skills.</li> <li>Must have strong interpersonal skills, excellent written and verbal communication skills, insight into group dynamics, and the ability to develop and foster positive relationships.</li> <li>Must be able to handle sensitive and confidential situations and documentation.</li> <li>Preferred: knowledge of digital media as a public relations tool.</li> </ul> WORK AND PHYSICAL REQUIREMENTS: <ul> <li>Work environment: Normally a typical office environment, with minimal exposure to excessive noise or adverse environmental issues, with occasional outdoor exposure to heat, cold, and environmental elements.</li> <li>Physical demands: Manipulate, handle, feel, and control items or equipment. Able to read, write, and interpret written documents. Occasionally lift and move objects weighing up to 25 pounds.</li> </ul>

Tulsa Regional Chamber of Commerce

Senior Vice President of Communications

Req ID: 76413 Location: Tulsa -TUL Areas of Interest: Human Resources Pay Transparency Salary Range: Not Available Application Deadline: 05/01/2025 BOK Financial Corporation Group includes BOKF, NA; BOK Financial Securities, Inc. and BOK Financial Private Wealth, Inc. BOKF, NA operates TransFund and Cavanal Hill Investment Management, Inc. BOKF, NA operates banking divisions: Bank of Albuquerque; Bank of Oklahoma; Bank of Texas and BOK Financial®. <h2>Bonus Type</h2> Discretionary <h2>Summary</h2> Our Accelerated Career Track programs are part of our DNA. You will develop and deliver a variety of curricula for multiple tracks of the program. Sharing your wisdom and knowledge with our Associates will bring you joy and change their lives. <h2>Job Description</h2> The Accelerated Career Track Program Lead is primarily responsible for development and delivery of ACT program curriculum for multiple tracks of the Accelerated Career Track Program, and serves as the direct supervisor for program participants during their time in the ACT program. Additionally, the ACT Program Lead is responsible for tracking and monitoring the progress of the ACT graduates within assigned lines of business for 1-3 years upon graduation. The ACT Program Lead works with the ACT Program Manager Recruiting/Interns to ensure the successful recruitment, screening and selection of candidates for the assigned programs and the summer internship program. <h2>Team Culture</h2> We are a goal-oriented team. We value initiative, and we care about the quality of our work. You are responsible for driving the process, and our leaders are there to support you. Mentorship within the team is a common practice that will provide opportunities for growth. We take work seriously but not ourselves. There is plenty of laughter to be found. We understand everyone has different strengths and opportunities for growth and we strive to have the right mix of competencies in order to get the most out of the team dynamic. We live our company values every day, acting with honor and truthfulness. Our foundation of integrity builds coworker trust, relationships, and effective interpersonal relationships <h2>How You'll Spend Your Time</h2> <ul> <li>You will track and monitor program participants while they are in the program. </li> <li>You will lead formal and informal coaching meetings for the first year post-placement to ensure they meet their manager’s expectations. </li> <li>You will manage the annual review, reporting, and analysis of the internship program. </li> <li>You will present to various student groups and develop and strengthen those relationships. </li> </ul> <h2>Education &amp; Experience Requirements</h2> This level of knowledge is normally acquired through completion of a Bachelor’s degree and 1-4 years of work experience in recruiting, learning curriculum writing/delivery, relationship management and/or general sales or equivalent experience. <h2>Working Conditions &amp; Physical Requirements</h2> Office - 20 lbs BOK Financial Corporation Group is a stable and financially strong organization that provides excellent training and development to support building the long term careers of employees. With passion, skill and partnership you can make an impact on the success of the bank, customers and your own career! Apply today and take the first step towards your next career opportunity! The companies in BOK Financial Corporation Group are equal opportunity employers. We are committed to providing equal employment opportunities for training, compensation, transfer, promotion and other aspects of employment for all qualified applicants and employees without regard to sex, race, color, religion, national origin, age, disability, pregnancy status, sexual orientation, genetic information or veteran status. Please contact <a href="#">recruiting_coordinators@bokf.com</a> with any questions.

Bank of Oklahoma

ACT Program Lead

<h2 id="jobDescriptionHeading"> Job Description </h2> Overview You may be eligible for a sign on bonus of up to $11,000. You may also be eligible for relocation assistance. Join our team as a day shift, full-time, Intermediate Care Stepdown (SDU) Registered Nurse in Tulsa, OK. Why Join Us? Thrive in a People-First Environment and Make Healthcare Better <ul> <li> Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being. </li> <li>People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.</li> <li>Make Healthcare Better: We use advanced technology to support our team and enhance patient care.</li> </ul> Get to Know Your Team: <ul><li>Hillcrest Medical Center is a 656-bed hospital that includes The Alexander Burn Center, The Peggy V. Helmerich Women’s Health Center, Kaiser Rehabilitation Center, the latest technology for the treatment of cancer, and the Oklahoma Heart Institute.</li></ul> Responsibilities <ul> <li>Individuals within this job classification are accountable for assessing, planning, implementing, evaluating and documenting care activities in accordance with HHS standards in order to deliver efficient, effective and quality patient care.</li> <li> The Registered Nurse (RN) must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients served on the assigned unit. </li> <li>This individual must demonstrate knowledge of the principles of growth and development over the life span, possess the ability to assess data reflective of the patient’s status, interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs. </li> <li>The RN is to plan for the provision of patient care including the development, modification and implementation of the plan of care in accordance with HHS standards in order to deliver efficient, effective and quality patient care as described in the Patient Care policies and procedures. </li> <li>He/she is expected to adhere to and abide by the rules and regulations set forth by the Oklahoma Nursing Practice Act.</li> </ul> Qualifications Job Requirements: <ul> <li>ADN required</li> <li>Current valid OK or Multistate RN License</li> <li>Current BLS certification</li> </ul> Preferred Job Requirements: <ul> <li> BSN preferred</li> <li>Minimum of 1+ years’ experience as an RN in a hospital setting preferred</li> </ul>

Hillcrest Medical Center

Registered Nurse / RN IMC Stepdown

<h3>At TDW we put people first - that means working everyday to ensure the pipelines that run through our communities are operating safely and reliably. What sets us apart is our expertise, experience and commitment.</h3>Each day we dedicate ourselves to treating each other, our customers and our community with care and respect.OverviewSupport the supply quality system process(es) and coordinates closely with business cross functional teams to identify, audit, qualify, monitor, communicate and develop suppliers utilizing statistical data and various continuous improvement processes such as lean, six sigma, and root cause analysis toolsKey ResponsibilitiesPrimary duties may include, but are not limited to:<ul> <li>Ability to supports and develop key data in the risk analysis process of supplier onboarding and qualification. Familiar with and/or demonstrates ability to learn quality tools (e.g., problem solving and root cause analysis, lean and Sig Sigma) and utilizes those tools under direction of supervisor to resolve issues related to non-conformances.</li> <li>Ability to attends, monitor and communicate clear and concise information from the Material Review Board (MRB) to ensure that material is dispositioned appropriately and quickly for that specific site.</li> <li>Ability, familiar and knowledge of statistical tools, their use and can work independently while being guided in learning quality statistical tools.</li> <li>Familiar with scheduling tools and audit processes.</li> <li>Can support audit process in the qualification, re-qualification and surveillance audits, to assure supplier compliance with TDW's quality requirements and to identify continuous improvement opportunities.</li> <li>Ability to monitoring process and product improvement projects of quality programs and procedures for TDW's suppliers to validate the capability of supplier Quality Systems and to ensure data collection is structured, managed, and utilized to benefit TDW's quality system.</li> <li>Ability to support and help supplier(s) in Root Cause Analysis, and Audit Non-Conformance Reports/Corrective Action Request activities to ensure timely administration and records.</li> <li>Utilizes learned quality tools to demonstrate mastery and effective results.</li> <li>Ability to supports the identification and resolves problems relating to the supplier quality and production control.</li> <li>Product development coordination (FAIs….)</li> <li>Ability to provides support and coordinates with cross functional teams to supplier issues and arrive at successful resolution.</li> <li>Ability to provides support and coordinates with cross functional teams to support customer enquiries and to arrive to a satisfactory resolution to issues.</li> </ul>Experience<ul> <li>Recent graduate with a Bachelor of Science, Engineering, or Industrial Engineering.</li> <li>Equivalent technical experience of a minimum of 4 years with an emphasis on Machining, welding, NDE or Electrical technology or equipment service repair and maintenance work.</li> <li>ASQ Certified Quality Engineer.</li> <li>Experience with statistical DOE, SPC, ANOVA, Regression and Theory of Constraints.</li> <li>Experience with statistical software such as Minitab, R or SAS</li> </ul>Knowledge, Skills, and Abilities<ul> <li>Familiar with audit processes no certification requirements.</li> <li>Familiar with six sigma processes; no certification requirements.</li> <li>Familiar with Microsoft tools and ability to utilize them effectively.</li> <li>Ability to travel (internationally and domestically), up to 25% of the time.</li> <li>Excellent written, verbal, presentation and multimedia communications skills.</li> <li>Demonstrated ability to create, develop, organize and utilize complex databases in a quality environment.</li> <li>Thorough understanding of advanced statistics and their application in an industrial environment.</li> </ul>

T.D. Williamson

Quality Assurance Engineer I

<h1>About One</h1>One’s mission is simple - to help customers achieve financial progress. We’re doing this by creating simple solutions to help our customers save, spend, borrow, and grow their money – all in one place. The U.S. consumer today deserves better. Millions of Americans today can’t access credit, build savings or wealth, and are left to manage their financial lives through multiple disconnected apps. Almost a quarter of U.S. adults are unbanked or underbanked and roughly 80% of fintech users rely on multiple accounts to manage their finances. What makes us unique? We are backed by a preeminent fintech investor (Ribbit) and the world’s largest retailer (Walmart), maintain the speed and independence of a startup, and employ a strong (and growing) collection of world-class talent. There’s never been a better moment to build a business that helps people achieve financial progress. Come build with us!<h1>The role</h1>We are seeking a skilled and experienced Data Platform Engineer to join our growing team. You will be responsible for designing, developing and maintaining our data infrastructure, including data pipelines and data warehouses. This role will play a pivotal part in driving our data strategy, enabling advanced analytics, and supporting Machine Learning operations at scale. You will work closely with the data science, analytics and backend engineering team(s) to ensure our data architecture meets the needs of our business and enables us to make data-driven decisions.Responsibilities:<ul> <li>Design, implement, and maintain robust streaming and batch data pipelines using Databricks, Spark, and Python.</li> <li>Ensure data infrastructure is reliable, secure, and scalable, adhering to industry regulations and data governance standards.</li> <li>Monitor, troubleshoot, and proactively improve data infrastructure to ensure high availability and performance.</li> <li>Build and optimize data platforms and warehouses to meet the evolving needs of stakeholders across analytics, machine learning, and backend systems.</li> <li>Assist in the re-architecture of batch pipelines to streaming pipelines, ensuring real-time data flow for ML and operational needs.</li> <li>Collaborate with data scientists and analysts to streamline data processing for advanced analytics and machine learning.</li> <li>Establish and maintain MLOps workflows, ensuring seamless deployment, monitoring, and serving of ML models and features.</li> <li>Drive feature engineering and create systems to stage and serve features for machine learning.</li> </ul> <h1>You bring</h1><ul> <li>5+ years of experience in data engineering or a similar role.</li> <li>Expertise in Apache Spark for large-scale data processing.</li> <li>Advanced knowledge of production-level Python</li> <li>Strong SQL skills for data manipulation and ETL processes.</li> <li>Experience with real-time streaming technologies such as Kafka or Kinesis.</li> <li>Familiarity with MLOps practices and workflows, including feature engineering, model training, and serving.</li> <li>Preferred: Proficiency in Databricks for managing data pipelines and analytics workflows, Infrastructure as Code (IaC), Terraform or AWS preferred</li> <li>Strong problem-solving skills and the ability to work collaboratively in cross-functional teams.</li> <li>An “act-like-an-owner” mentality with a bias toward taking action.</li> </ul> We use Covey as part of our hiring process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using <a href="https://getcovey.com/product/covey-scout-inbound" target="_blank">Covey Scout for Inbound</a> on May 31, 2024.Please see the independent bias audit report covering our use of Covey <a href="https://getcovey.com/nyc-local-law-144" target="_blank">here</a>.<h1>Leveling Philosophy</h1>In order to thoughtfully scale the company and avoid downstream inequities, we’ve adopted a flat titling structure at One. Though we may occasionally post a role externally with a prefix such as “Senior” to reflect the external level of the position, we do not use prefixes in titles like that internally unless in a position which manages a team. Internal titles typically include your specific functional responsibility, such as engineering, product management or sales, and often include additional descriptors to ensure clarity of role and placement within our organization (i.e. “Engineer, Platform”, “Sales, Business Development” or “Manager, Talent”). Employees are paid commensurate with their experience and the internal level within One.<h1>Inclusion &amp; Belonging</h1>To build technology and products that are used and loved by people and solve real-world problems, we need to build a team with many different perspectives and experiences. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at <a href="mailto:talent@one.app" target="_blank">talent@one.app</a>.

Data Platform Engineer

Family & Children's Services

Peer Recovery Support Specialist- Housing Specialist (HOMES)

<h2 id="jobDescriptionHeading"> Job Description </h2> Overview You may be eligible for a sign-on bonus of up to $11,000. You may also be eligible for relocation assistance. Join our team as a night shift, full-time, Medical Surgical Registered Nurse (RN) in Tulsa, OK. Why Join Us? Thrive in a People-First Environment and Make Healthcare Better <ul> <li> Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being. </li> <li> People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for. </li> <li> Make Healthcare Better: We use advanced technology to support our team and enhance patient care. </li> </ul> Get to Know Your Team: <ul><li>Hillcrest Medical Center is a 656-bed hospital that includes The Alexander Burn Center, The Peggy V. Helmerich Women’s Health Center, Kaiser Rehabilitation Center, the latest technology for the treatment of cancer, and the Oklahoma Heart Institute.</li></ul> Responsibilities <ul> <li>Individuals within this job classification are accountable for assessing, planning, implementing, evaluating and documenting care activities in accordance with HHS standards in order to deliver efficient, effective and quality patient care.</li> <li>The Registered Nurse (RN) must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients served on the assigned unit.</li> <li>This individual must demonstrate knowledge of the principles of growth and development over the life span, possess the ability to assess data reflective of the patient’s status, interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs.</li> <li>The RN is to plan for the provision of patient care including the development, modification and implementation of the plan of care in accordance with HHS standards in order to deliver efficient, effective and quality patient care as described in the Patient Care policies and procedures.</li> <li>He/she is expected to adhere to and abide by the rules and regulations set forth by the Oklahoma Nursing Practice Act.</li> </ul> Qualifications Job Requirements: <ul> <li>ADN</li> <li>Current valid OK or Multistate RN License</li> <li>Current BLS certification</li> </ul> Preferred Job Requirements: <ul></ul>

Registered Nurse / RN Med Surg

<h1>About OnePay</h1>OnePay is a consumer financial services app with an exceedingly simple mission: to help people achieve financial progress.Tens of millions of Americans today are unbanked or underbanked, meaning they don’t have enough money in savings to cover a minor emergency. They pay too much in fees, don’t have access to credit at affordable rates, and have little ability to grow their wealth. OnePay’s vision is to create a single app for consumers to save, spend, borrow, and grow their money, bringing our mission to life with simple and accessible banking, credit, and payments products that deliver a best-in-class experience to millions of customers. Our products include:<ul> <li>Checking and high-yield savings accounts</li> <li>Domestic and international peer-to-peer payments</li> <li>Credit Builder and credit score monitoring</li> <li>Digital wallet / contactless payment solutions</li> <li>Buy-now-pay-later installment loans at Walmart</li> </ul>Why do we have a right to win? We have the backing of Walmart (a Fortune 1) and Ribbit Capital (a preeminent fintech investor), are deeply embedded with the distribution of the world’s largest omnichannel retailer, and have an industry-leading multi-product value proposition — all in addition to having some of the best people and talent in the industry.There’s never been a better time to build a category-defining business and there has rarely been a team better positioned for the opportunity. Join us!<h1>The Role</h1>As a Product Lead (Servicing and Automation Solutions) at OnePay you will ensure that OnePay’s customer experiences with servicing and operations are par excellence. This role will impact OnePay’s vision by ensuring that when customers reach out to our support channels, their problems are being resolved and driving our overall customer satisfaction scores to a higher level. This role is responsible for Servicing (building and improving tools all our agents use) and Customer Interactions (Chat and IVR channels). Specific responsibilities include:<ul> <li>Understanding our servicing platform, core product, and operations sufficiently to build solutions proactively.</li> <li>A deep understanding of AI/ML industry trends, emerging technologies, and best practices, especially in the context of Customer Service and Customer Interactions</li> <li>Extreme deep dives into Customer and agent experiences to identify gaps across procedures, agent tools, or other systems where we are not able to meet the customer needs when they contact us</li> <li>Creating and maintaining a product strategy roadmap for key components of Tools and Services used by our BPOs and a product strategy roadmap on how to improve containment rates on our Chat and IVR channels while consistently improving our Customer Satisfaction score - all while leveraging AI tools and technologies</li> <li>Working with Data Analytics and analyzing key inputs to determine how to prioritize enhancements to our products</li> <li>Gathering requirements and writing technical specifications that will help us service our customers better</li> <li>Working cross-functionally with Operations, Data Science, Engineering, Risk, Compliance and other key stakeholders</li> <li>Presenting to senior management key takeaways - how the product has performed, what changes we are making and why, and our strategic goals </li> <li>Managing a team of PMs </li> </ul><h1>You Bring</h1><ul> <li>Expert Career 15+ years of experience with US banking and financial services, with at least 5+ years in a Customer Success, Product Expert, or similar role supporting enterprise AI/ML solutions</li> <li>Experience of managing BPO partners and service centers</li> <li>Extreme sense of curiosity and investigative capabilities to ensure root cause to issues are identified</li> <li>Data-driven analysis skills to ensure trend identification</li> <li>Ability to prioritize under pressure</li> <li>Great executive communication skills with ability to succinctly explain complex issues</li> <li>Ability to manage and grow a team in a hyper-growth environment.</li> </ul><h1>What We Offer</h1><ul> <li>Competitive base salary, stock options, and health benefits from Day 1</li> <li>401(k) plan with company match</li> <li>Remote-friendly (US), flexible time off (FTO), and opportunities for growth</li> <li>A high-growth, mission-driven, inclusive culture where your work has real impact</li> </ul><h1>Pay Transparency</h1>The estimated annual base salary for this position ranges from $180,000 to $230,000. Pay is generally based on the level, complexity, responsibility, location, and job duties/requirements of the specific position. We then source candidates with the requisite skills, expertise, education, training, and experience. If you are selected for an interview, please feel welcome to speak to a Talent Partner about our compensation philosophy and other available benefits.<h1>Standard Interview Process</h1><ul> <li>Initial Interview with Talent Partner</li> <li>Technical or Hiring Manager Interview</li> <li>Team Interview</li> <li>Executive Interview</li> <li>Offer!</li> </ul><h1>Equal Employment Opportunity</h1>To build technology and products that are used and loved by people and solve real-world problems, we need to build a team with many different perspectives and experiences. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at <a href="mailto:talent@onepay.com" target="_blank">talent@onepay.com</a>.

Product Lead of Servicing and Customer Interactions

Pets deserve the best care. At Vetsource, we build the foundation for success, enabling those in the pet healthcare profession and industry to thrive. Our data-powered platform simplifies processes and streamlines systems, helping those we serve create tighter bonds with their customers. From prescription management and pet owner engagement to veterinary business performance data and insights, Vetsource provides comprehensive solutions that give our customers more time and flexibility, and help them foster strong relationships and positive experiences. In a rapidly evolving world, we’re constantly seeking new ways to help our customers chart a course for a better, brighter future for pets and those who care for them.If you love pets, want to have an impact and join a fantastic organization, Vetsource could be the place for you.At Vetsource, we know that we do our best work when we have an inclusive and diverse team, where we can draw on our different life experiences to help us deliver innovative solutions for our customers. We are an equal opportunity employer that values diversity, equity, and an inclusive workplace. Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized people tend to only when they check every box. So if you think you might be a good fit for the role, but don't necessarily meet every single requirement on the job posting, we still encourage you to apply. WHO WE ARE LOOKING FORFinancial Analyst The Financial Analyst position is responsible for providing accurate and data-based analysis and information about the company’s financial and operational results. The role will research and analyze financial information to help the company make well informed decisions, write reports and monitor financial movements. The Financial Analyst will help provide supporting analysis for the assignments. The position is almost exclusively internal to Finance and will not have responsibilities external of the department.This is a full-time, remote position.WHAT YOU’LL DO<ul> <li>Identify trends, advise company and recommend actions to management based on sound analysis.</li> <li>Support process improvement and policy development initiatives that impact Finance, with support to other departments requiring guidance from direct manager.</li> <li>Provide creative alternatives and recommendations to reduce costs and improve financial performance.</li> <li>Assemble and summarize data to structure sophisticated reports on financial status and risks.</li> <li>Develop financial models, conduct benchmarking and process analysis.</li> <li>Conduct business studies on past, future and comparative performance and develop forecast models.</li> <li>Track and determine financial status by analyzing actual results in comparison with forecasts.</li> <li>Reconcile data by comparing and correcting financial and operational records.</li> </ul>WHAT YOU BRING<ul> <li>Bachelor’s degree in finance or business administration or equivalent job-related experience.</li> <li>At least 2 years of related work experience as a financial analyst.</li> <li>Intermediate to expert Excel and Google Sheets skills.</li> <li>Experience with Oracle, Looker, or other financial software or reporting systems preferred.</li> </ul>WORKING CONDITIONS<ul> <li>Reliable internet access is required.</li> <li>Sitting/standing at a desk working on a computer for long periods of time.</li> </ul>#LI-Remote #LI-ML1WHAT CAN YOU EXPECT FROM VETSOURCEIn addition to an inclusive and welcoming culture, Vetsource also offers:<ul> <li>Competitive pay and benefits including medical, vision*, dental, and life insurance</li> <li>Employee Assistance Program</li> <li>Pet insurance* and Virtual vet care</li> <li>PTO, Holidays, Floating Holidays, and Volunteer Day</li> <li>Retirement Savings Plan (401k/ RRSP) with employer matching program</li> <li>Paid parental leave</li> <li>Flexible scheduling and remote work where possible</li> <li>The opportunity to join one of our Associate Resource Groups, and fun company events! </li> </ul><h3>* For Canadian based associates these specific benefits are not included</h3>OUR VALUESIn addition to the benefits listed above, all associates are expected to support and model Vetsource’s Core Values: Do the right thing every time; Treat others the way they want to be treated; Embrace change; Be innovative; Get it done; Enjoy the work! A culture where everyone can thrive!Pay range (US based applicants): $69,948 - $82,000 (annualized)Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to job-related skills, experience, certifications, relevant education and training, while also considering internal equity.The statements in this document are intended to describe the general nature and level of work being performed for this role, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required. Our pre-employment process in the US includes a background check as a part of the hiring process, and will include a drug screen for pharmacy related roles. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please email <a href="#">careers@vetsource.com</a>, or if you have general questions relating to this process. No agencies please. We are an equal opportunity employer.Vetsource is an E-verify employer.<a href="http://www.vetsource.com" target="_blank">www.vetsource.com</a>

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