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<h1>Quality Improvement - QI Stars Specialist_195-2016</h1> Tulsa, OK, USA Req #751 Tuesday, May 20, 2025 JOB SUMMARY: The Quality Improvement Stars Specialist is an integral part of the team, focusing on enhancing the performance of quality programs. This role requires a proactive individual who is adept at working collaboratively with provider groups and multidisciplinary teams with minimal oversight to ensure adherence to deadlines and compliance with regulatory requirements. The specialist will play a pivotal role in the analysis, development, and implementation of strategies aimed at improving Star Ratings. Included in this is the responsibility for managing and analyzing data from various surveys to drive process improvements and enhance the quality of care for our members. KEY RESPONSIBILITIES: <ul> <li>Monitor and analyze Star Ratings performance metrics to identify areas for improvement. </li> </ul> <ul> <li>Develop and maintain detailed reports on Star Ratings performance, trends, and forecasts. </li> </ul> <ul> <li>Plans, organizes, executes, and finishes assigned projects associated with program scope. </li> </ul> <ul> <li>Complies data and prepares reports for other program work related to State, Federal, and Accreditation requirements. </li> </ul> <ul> <li>Develop and maintain strong relationships with provider groups to foster collaboration and engagement in improving quality measures and patient outcomes. </li> </ul> <ul> <li>Coordinate the administration of CAHPS, QHP, and HOS surveys, ensuring timely and accurate data collection and submission. </li> </ul> <ul> <li>Monitor survey processes to maintain high response rates and data integrity. </li> </ul> <ul> <li>Analyze survey data to identify trends, strengths, and areas for improvement. </li> </ul> <ul> <li>Generate reports and dashboards to present findings to stakeholders. </li> </ul> <ul> <li>Present findings to senior management and stakeholders, providing actionable recommendations. </li> </ul> <ul> <li>Provide training and support to provider groups on best practices for achieving high Star Ratings. </li> </ul> <ul> <li>Supports the overall department goals and objectives, including back-up support for various departmental functions. </li> </ul> <ul> <li>Evaluate the effectiveness of quality improvement initiatives and make necessary adjustments. </li> </ul> <ul> <li>Collaborate with cross-functional teams to develop and implement quality improvement initiatives based on survey results. </li> </ul> <ul> <li>Track and evaluate the effectiveness of implemented changes. </li> </ul> <ul> <li>Ensure compliance with all CMS regulations and guidelines related to Medicare Advantage Star Ratings. Keep abreast of changes in Stars Rating program and updates internal processes accordingly. </li> </ul> <ul> <li>Assists with staff orientation, training, and re-training on program work requirements as indicated. </li> </ul> <ul> <li>Perform other duties as assigned. </li> </ul> QUALIFICATIONS: <ul> <li>Minimum of 3-5 years of experience in healthcare quality improvement or a related role. </li> </ul> <ul> <li>Strong understanding of Medicare Advantage Star Ratings and CMS guidelines. </li> </ul> <ul> <li>Excellent analytical, organizational, and communication skills. </li> </ul> <ul> <li>Ability to work independently and as part of a team. </li> </ul> <ul> <li>Ability to manage multiple tasks simultaneously, work independently with minimal supervision, and meet stringent deadlines. </li> </ul> <ul> <li>Demonstrates strong organizational skills and is attentive to details. </li> </ul> <ul> <li>Possess strong oral and written communication skills. </li> </ul> <ul> <li>Strong familiarity with managed care and healthcare terminology. </li> </ul> <ul> <li>Successful completion of Health Care Sanctions background check. </li> </ul> EDUCATION/EXPERIENCE: <ul> <li>(Preferred) Bachelor’s degree in healthcare administration, Public Health, Statistics, or a related field. </li> </ul> <ul> <li>Associates degree and/ or 3 years of experience in quality, benefit plans, claims, customer services, quality improvement, medical management, or similar healthcare operations. </li> </ul> CommunityCare is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin <h2 id="otherDetailsHeader">Other details</h2> <ul> <li> Job Family Commercial </li> <li> Pay Type Salary </li> </ul> <a href="#"> Apply Now </a>

CommunityCare

Quality Improvement - QI Stars Specialist_195-2016

<h2 id="jobDescriptionHeading"> Job Description </h2> Utica Park Clinic ENT South located in Tulsa, OK, is searching for a full-time ENT Physician Assistant/First Assist to join its established, employed practice. About Your Work: · Join 3 physicians, 2 APPs &amp; 1 Audiologist &amp; large support staff · Inpatient &amp; Outpatient Settings · Monday-Friday, 8 a.m. - 5p.m. · Expected Patient Load 20 patients/day · No Call requirement · Outpatient Clinic conveniently located on the campus of Hillcrest Hospital South · Onsite testing located in the medical office building · Epic EMR Recruitment Package may include: · Base salary + wRVU production incentive · CME/CEU Allowance · Sign-on bonus · Medical debt assistance + Consultative services by Navigate Student Loans · Relocation allowance · Paid malpractice coverage · Health benefits + Retirement plan · Marketing + practice growth assistance About the Health System: Utica Park Clinic (UPC) is recognized as the premier, multi-specialty healthcare group in northeastern Oklahoma. It is part of Hillcrest HealthCare System (HHS), the Oklahoma division of Ardent Health Services. HHS has over 1,200 beds and has been providing hope, health, and healing to its patients for over 100 years. UPC was established in 1982. It has grown to employ nearly 325 exceptional healthcare providers and 875+ support staff. With a presence in 18 northeastern Oklahoma communities and maintaining over 70 clinic locations, UPC offers close to 30 specialties to address the needs of the communities we serve. About the Community: Located in northeastern Oklahoma, Tulsa is Oklahoma's second-largest city, beautifully situated on the Arkansas River. Home to the University of Tulsa and a population of more than 1,000,000 in the metro area, residents enjoy a thriving outdoor recreation hub, coupled with a safe metropolitan experience featuring fun eateries in addition to amazing arts and cultural offerings. International Airport with 30 direct flights including coastal cities. 122 mi NE of Oklahoma City]]&gt;

Hillcrest Healthcare System

ENT PA/First Assist Employment | Tulsa, OK | No Call/No Weekends

R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration.As our Customer Partner Manager, you will be the linchpin in fostering strong relationships with our clients, ensuring their needs are met while driving mutual success and growth. Every day, you will develop strategies to enhance customer satisfaction and loyalty, aligning with R1 RCM's goals. To thrive you must have experience in customer relationship management, preferably within the healthcare or RCM industry.Here’s What You Can Expect <ul> <li>Collaborate with cross-functional teams to ensure customer needs are met and exceeded.</li> <li>Lead negotiations and manage contractual agreements with customers, ensuring mutually beneficial outcomes.</li> <li>Analyze market trends and customer feedback to identify opportunities for growth and improvement.</li> <li>Drive the development of innovative solutions that enhance customer experience and engagement.</li> <li>Mentor and lead a high-performing team dedicated to customer partnership excellence.</li> </ul>Requirements <ul> <li>Proven experience in a leadership role focused on customer partnerships or account management.</li> <li>Strong interpersonal and communication skills with a knack for problem-solving.</li> <li>Ability to work collaboratively and influence cross-functional teams.</li> <li>Proven track record of meeting or exceeding client expectations and targets.</li> <li>Familiarity with revenue cycle management processes is a plus.</li> </ul>For this US-based position, the base pay range is $69,556.00 - $114,234.05 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.This job is eligible to participate in our annual bonus plan at a target of 10.00%The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career. Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a <a href="http://go.r1rcm.com/benefits" target="_blank">competitive benefits package.</a>R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights <a href="https://f.hubspotusercontent20.net/hubfs/4941928/California%20Consent%20Notice.pdf" target="_blank">California Consent </a>To learn more, visit: <a href="https://R1RCM.com" target="_blank">R1RCM.com</a>Visit us on <a href="https://www.facebook.com/R1RCM" target="_blank">Facebook</a>

R1 RCM

Manager, Customer Partner - Revenue Cycle/Acute Care Team

<h3>About the Role</h3> The Field Strategy team at Lattice is looking for a Demo Experience Specialist to level up the way we showcase our product. From product launches to everyday sales calls, you’ll help create and maintain the demo environments that power our go-to-market motion. This role is all about making sure our demos are crisp, compelling, and ready to roll, no matter who’s clicking through. If you’re energized by creative problem-solving, cross-functional teamwork, and bringing stories to life through data and AI, we’d love to meet you. <h3>What You Will Do</h3> <ul> <li>You’ll own the maintenance and evolution of Lattice’s demo environments, keeping them accurate, up to date, and easy to use across the field.</li> <li>You’ll partner with Enablement to ensure demo environments and supporting materials are ready for product launches and field trainings.</li> <li>You’ll collaborate with Product to shape demo readiness early in the development process, ensuring new features are represented in our environments by the time they launch.</li> <li>You’ll partner with Solutions Engineering to identify high-impact demo stories and ensure the team has early, meaningful exposure to upcoming changes.</li> <li>You’ll manage demo data updates, bringing structure and creativity to a process that’s evolving, whether that means hands-on work or coordinating with external partners or tools.</li> <li>You’ll create and maintain resources like release notes, documentation, and internal guides to help field teams demo with confidence.</li> <li>You’ll keep a pulse on demo needs across segments and use cases, helping us scale from one-size-fits-all to fit-for-purpose.</li> </ul> In your first 30/60/90 days, you’ll take ownership of our current demo environment, get familiar with our internal tools and processes, and begin managing regular updates. By 6 months to 1 year, you’ll be leading scalable improvements to how we manage demo data, shaping our approach to launch readiness, and influencing standards for how the field experiences Lattice demos. <h3>What You Will Bring to the Table</h3> <ul> <li>You have experience working in a SaaS environment, ideally 3 to 5 years in roles like Solutions Engineering, Product Marketing, Sales, or Customer Success. If you bring a strong background in creative storytelling or data analysis, less direct SaaS experience could still make you a great match.</li> <li>You’re fluent in AI tools like ChatGPT and Credal, and know how to use them to create documentation, generate demo data, and tell stronger, data-driven stories. You’re confident prompting, iterating, and working alongside AI to move faster and smarter, and you’re excited to bring that experience into a product that’s deeply investing in AI itself.</li> <li>You proactively identify gaps and opportunities, even when direction is minimal or the path forward isn’t obvious.</li> <li>You have experience managing cross-functional projects with multiple moving parts and stakeholders.</li> <li>You understand the importance of storytelling in a sales environment, and how thoughtful data can elevate that story.</li> <li>You’re clear and concise in your communication, especially when writing documentation or explaining technical updates.</li> <li>You’re efficient, organized, and comfortable juggling priorities in a fast-paced, ever-changing environment.</li> <li>You love solving operational puzzles, bringing structure to chaos, and helping go-to-market teams show up strong.</li> </ul> The estimated annual cash salary for this role is $137,500 - $172,000. This position is also eligible for incentive stock options, subject to the terms of Lattice’s applicable plans. Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: Medical insurance; Dental insurance; Vision insurance; Life, AD&amp;D, and Disability Insurance; Emergency Weather Support; Wellness Apps; Paid Parental Leave, Paid Time off inclusive of holidays and sick time; Commuter &amp; Parking Accounts; Lunches in the Office; Internet and Phone Stipend; One time WFH Office Set-Up Stipend; 401(k) retirement plan; Financial Planning; Learning &amp; Development Budget; Sabbatical Program; and Invest in Your People Fund *Note on Pay Transparency: Lattice provides an estimate of the compensation for roles that may be hired as required by state regulations. Compensation may vary based on (a) location, as Lattice factors in specific location when benchmarking compensation for most roles; (b) individual candidate skills and qualifications; and (c) individual candidate experience. Additionally, Lattice leverages current market data to determine compensation, so posted compensation figures are subject to change as new market data becomes available. The salary, other compensation, and benefits information is accurate as of the date of this posting. Lattice reserves the right to modify this information at any time, subject to applicable law. #LI-remote <h2>About Lattice</h2> Lattice is on a mission to build cultures where employees and their companies thrive. In an age where employees have more choices than ever before, businesses that put employees first are winning 🏅– and Lattice is building the tools to empower those people-centric companies. Lattice is a people success platform that offers performance reviews, employee engagement surveys, real-time feedback, weekly check-ins, goal setting, and career planning in a way that allows companies to focus on employee development, growth, and engagement – yielding stronger employee retention, performance, and impact to the bottom line 📈. Since launching in 2016, we have grown to over 5,000+ customers globally, including brands like Loom, Robinhood, and Gusto. Lattice is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. Lattice is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation. By clicking the "Submit Application" button below, you consent to Lattice processing your personal information for the purpose of assessing your candidacy for this position in accordance with<a href="https://lattice.com/privacy/job-applicant-privacy-policy" target="_blank">Lattice's Job Applicant Privacy Policy</a>.

Lattice

Demo Experience Specialist

Oak View Group

Operations Staff | Full-Time | Arvest Convention Center

Utica Park Clinic

U.S. Department of Veteran Affairs

Medical Records Technician (Coder-Outpatient)

Lead Medical Records Technician (Coder)

<h2 id="jobDescriptionHeading"> Job Description </h2> Overview You may be eligible for a sign-on bonus of up to $3000. Join our team as a day shift, full-time, Medical Assistant in Owasso, OK. This position will be working in the lab doing Phlebotomy and X-ray for Family Practice, Internal Medicine and Dermatology Clinic. Why Join Us? Thrive in a People-First Environment and Make Healthcare Better <ul> <li> Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being. </li> <li> People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for. </li> <li> Make Healthcare Better: We use advanced technology to support our team and enhance patient care. </li> </ul> Get to Know Your Team: <ul><li>Utica Park Clinic, founded in 1982, is a multi-specialty medical group with more than 300 employed physicians and advanced practice providers representing over 25 specialties across 80 plus clinics in Oklahoma.</li></ul> Learn About a Day in the Life of a Medical Assistant: Responsibilities The Medical Assistant (MA) will report directly to the Office Manager and will be responsible for vitals, injections and basic triage and should be able to assist in minor procedures. Qualifications Job Requirements: <ul type="disc"> <li>High School Diploma or GED</li> <li>BLS Certification</li> <li> Successful completion of a Medical Assistant training program or more than 3 years of working experience as an MA. </li> </ul> Preferred Job Requirements: <ul type="disc"><li>Current CMA, RMA or ABR certification </li></ul>

Medical Assistant

<h2>About the team</h2>Zillow Group’s mission is to give people the power to unlock life's next chapter. Our largest business unit, Premier Agent, introduces consumers who are looking to buy or sell homes to real estate agents who can help them do so! The Business Operations org (Biz Ops) is the engine that pushes our business forward. Our team defines and implements strategic business plans to increase revenue through top-line growth and optimize sales efficiency. We believe in autonomy and moving quickly, so self-motivated, problem solvers who thrive in ambiguity, look no further!<h2>About the role</h2>We are seeking a Senior Business Operations Manager to join us to drive strategic sales operations processes and improve the Zillow business. This individual will typically manage 3-5 initiatives in parallel, in addition to owning recurring operational responsibilities. An ideal candidate is someone with a strong Sales Operations background, a quick learner who demonstrates strong leadership, sees around corners, possesses organizational expertise, is an excellent cross-functional communicator, and has a passion for building data driven solutions.<h2>You Will Get To:</h2><ul> <li>Refine and automate book of business creation and management</li> <li>Understand and support frontline compensation management</li> <li>Identify, validate, and coordinate the stand up and improvements to sales tooling enabling frontline reps to become more efficient and scalable.</li> <li>Use extensive knowledge and analysis to develop strategic insights, challenge long-standing beliefs, and influence improvements</li> <li>Define and stand-up processes that drive impactful efficiency gains while adhering to programmatic compliance requirements</li> <li>Demonstrate an outstanding blend of business savvy and PM skills by defining key objectives, translating ideas into action plans, and maintaining day-to-day oversight of workstreams</li> <li>Build positive relationships, acquire commitment to results, and enforce accurate documentation.</li> </ul>This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.In California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Minnesota, Nevada, New York, Washington state, and Washington DC the standard base pay range for this role is $105,900.00 - $169,100.00 Annually. This base pay range is specific to California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Minnesota, Nevada, New York, Washington state, and Washington DC and may not be applicable to other locations.In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location.<h2>Who you are</h2><ul> <li>7+ years of proven experience in strategy, sales operations, business operations, analytics, and/or project management.</li> <li>Experience managing large, sophisticated cross-functional initiatives and delivering results while balancing competing priorities in a fast-past environment</li> <li>Highly proficient in varying analytical and project management tools (Excel, SQL, Gsuite, Smartsheet, Salesforce, and Tableau).</li> <li>Aptitude and excitement for mapping process improvements and conceptualizing innovative solutions for ambiguous problems.</li> <li>Collaborative work-style -- empowers leaders and partners to get results.</li> <li>Exceptional attention to detail, follow-through, and ability to anticipate downstream challenges.</li> <li>Outstanding communication, interpersonal, and presentation skills.</li> <li>Here at Zillow - we value the experience and perspective of candidates with non-traditional backgrounds. We encourage you to apply if you have transferable skills or related experiences </li> </ul><h2>Get to know us</h2>Zillow is reimagining real estate to make home a reality for more and more people.As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do helps people get home and no matter what job you're in, you will play a critical role in making home a reality for more and more people.Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, and <a href="https://www.zillow.com/careers/benefits/" target="_blank">world-class benefits</a>. These benefits include comprehensive medical, dental, vision, life, and disability coverages as well as parental leave, family benefits, retirement contributions, and paid time off. We’re also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don’t just take our word for it. Read recent reviews on <a href="https://www.glassdoor.com/Overview/Working-at-Zillow-EI_IE40802.11,17.htm" target="_blank">Glassdoor</a> and recent recognition from multiple organizations, including: the 100 Best Companies to Work For, Glassdoor Employees’ Choice Award, Bloomberg Gender-Equality Index, Human Rights Campaign (HRC) Corporate Equity Index, and TIME <a href="http://time.com/100companies" target="_blank">100 Most Influential Companies</a> list.Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter.

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