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Habitat for Humanity International (HFHI) is currently seeking an experienced IT resource with a strong background in software development and in-depth knowledge of the Salesforce platform. The ideal candidate will have a proven track record of designing, developing, and maintaining Salesforce applications, and possess the ability to manage and optimize Salesforce platform integrations and solutions. This position will play a key role in developing custom solutions, managing workflows, and providing technical expertise to enhance business processes. Key Duties and Responsibilities: • Develop and manage integrations between Salesforce and other systems using REST/SOAP APIs, middleware, and data integration tools. • Design, develop, test, and implement custom applications and solutions within the Salesforce platform using Apex, Visualforce, Lightning Components, and other Salesforce technologies. • Leverage the Salesforce platform to fit specific business needs, including developing custom objects, fields, workflows, process builders, and triggers. • Provide ongoing technical support for existing Salesforce solutions, performing system upgrades and troubleshooting issues. • Create and maintain detailed technical documentation for all custom development and configurations. • Stay up to date with the latest Salesforce releases, updates, and features, and recommend opportunities for system improvements. • Troubleshoot, debug, and optimize applications to ensure high performance and scalability. • Work closely with QA teams to ensure the effective testing and deployment of Salesforce applications. Minimum Requirements: • Bachelor’s degree in Computer Science, Information Technology, or related field, or equivalent experience. • Minimum of 5 years of software development experience. • Familiarity with Salesforce administration tasks (e.g., security settings, reports, dashboards, workflows). • Experience with Salesforce integrations (using REST/SOAP APIs, middleware, or ETL tools). • Strong understanding of SDLC (Software Development Life Cycle) and Agile methodologies. • Excellent problem-solving, analytical, and troubleshooting skills. • Strong communication skills and the ability to collaborate with technical and non-technical teams. • Active support of HFHI Values: o Humility – We are part of something bigger than ourselves o Courage – We do what’s right, even when it is difficult or unpopular o Accountability – We take personal responsibility for Habitat’s mission • Safeguarding: HFHI requires that all employees take seriously their ethical responsibilities to safeguarding our intended beneficiaries, their communities, and all those with whom we work. Managers at all levels have responsibilities to support and develop systems that create and maintain an environment that prevents harassment, sexual exploitation and abuse, safeguards the rights of beneficiaries and community members (especially children), and promotes the implementation of Habitat for Humanity’s code of conduct. Preferred Requirements (in addition to minimum): • Relational Database knowledge, SQL. • Salesforce certifications (Administrator, Platform Developer I, or Platform Developer II). • Familiarity with additional Salesforce platform products such as Service Cloud, Sales Cloud, Experience Cloud, FinancialForce, and Conga. • Experience in DevOps and continuous integration/continuous deployment (CI/CD) processes. The actual salary offered for this role will be based on a variety of factors, including location, internal equity and the candidate’s qualifications and professional experience. HFHI offers a competitive, comprehensive benefits package that varies by country and typically includes vacation leave, sick leave, personal days, health insurance options, retirement plan contributions and life insurance. For work locations in the US, the hiring range for this position is $86,700 to $102,000.

Terwilliger Centre for Innovation in Shelter

IT Software Developer II

Deadline to apply is Monday, April 21. Habitat for Humanity International (HFHI) is seeking to hire a passionate learner to fill the role of Senior Specialist, Affiliate Learning, U.S. Expertise Hubs. Are you ready to help maximize the learning and training experience of Habitat for Humanity’s network in the United States? Apply for the Sr. Specialist, Learning and Development, Expertise Hubs position and join a team dedicated to providing strong learning and training opportunities for the Habitat affiliated network. This position collaborates with a variety of stakeholders to ensure high quality, consistent learning opportunities for the affiliated network through both the design support and measurement of the U.S. expertise hub learning efforts, and enables the group to create materials and experiences in line with adult learning and instructional design best practices. The role assists in continuously improving the learning provided to the network by enabling better collection, interpretation, and reporting of key metrics to drive strategic, data-informed prioritization, sequence, and decision-making as it relates to evaluating and improving support offerings and learning impact. Additionally, this position supports the Habitat ReStore report process for 900+ Habitat ReStores nationwide. This annual report identifies trends, metrics and benchmarks intended to help Habitat ReStores evaluate and improve their operations. This position may be based remotely within the U.S. and requires 20% travel. RESPONSIBILITIES Product/service learning design support, measurement, and evaluation (75%) *Support the design and execution/impact of expertise hub product and services, including assessing needs, validating concepts, consulting and co-designing learning experiences and products/services in line with adult learning best practices, and measuring and driving affiliate awareness, access, usage, and impact. *Establish and monitor automated data collection mechanisms for key product/service metrics. *Design, build, monitor, and maintain dynamic dashboards, scorecards, reports to provide actionable insights to decision makers. *Provide additional timely, regular, relevant data analysis and/or reports on hub products/services. ReStore data management and reporting (25%) *Lead the ReStore report process (currently performed annually) for the 900+ ReStores nationwide as project architect and lead analyst, managing the data collection process, data scrubbing, and holistic project timeline among other things. *Build/amend survey to stay relevant with evolving national system and needs. *Create/coordinate national communications for the survey launch and reminders. *Compile and analyze data, prepare report visuals and graphics to convey appropriate data, and draft text for final report. REQUIREMENTS *Bachelor’s degree or equivalent work experience. *3+ years of experience in learning content design, delivery and/or consultation. *Adult learning best practices and instructional design and facilitation experience. *Excellent presentation, writing and verbal communication skills. *High level of analytical skills – critical thinking, information analysis, research, problem solving and creativity. *Must be an organized, strategic thinker who is attentive to detail, can collaborate effectively and handle multiple projects at one time Experience with content design, development, and delivery. *Candidate should have knowledge and experience designing and evaluating surveys/reports and utilizing various tracking and reporting platforms such as Alchemer, Smartsheets, Salesforce, Microsoft Excel and Power BI dashboards. *Can systematically apply statistical and logical techniques to drive business outcomes. *Ability to work in an ever-evolving, sometimes ambiguous environment. *Active support of HFHI Values: -Humility– We are part of something bigger than ourselves. -Courage– We do what’s right, even when it is difficult or unpopular. -Accountability – We take personal responsibility for Habitat’s mission. -Safeguarding: HFHI requires that all employees take seriously their ethical responsibilities to safeguarding our intended beneficiaries, their communities, and all those with whom we work. Managers at all levels have responsibilities to support and develop systems that create and maintain an environment that prevents harassment, sexual exploitation and abuse, safeguards the rights of beneficiaries and community members (especially children), and promotes the implementation of Habitat for Humanity’s code of conduct. PREFERRED *Experience in the Habitat for Humanity network. *Project management experience and training. *Ability to write custom calculations in JavaScript and/or LUA in Alchemer. The actual salary offered for this role will be based on a variety of factors, including location, internal equity and the candidate’s qualifications and professional experience. HFHI offers a competitive, comprehensive benefits package that varies by country and typically includes vacation leave, sick leave, personal days, health insurance options, retirement plan contributions and life insurance. For work locations in the US, the hiring range for this position is $57,890-$68,100. #LI-DNI

Senior Specialist, Affiliate Learning, U.S. Expertise Hubs

POSITION SUMMARY Habitat for Humanity International (HFHI) is in search of a Demand and Relationship Manager who will work collaboratively with HFHI departments to understand, research, and articulate line of business and complex, large scale enterprise technology demand initiatives to achieve maximum operational efficiencies and effectiveness. The ideal candidate will serve as a technology interface and liaison between the Technology Portfolio Management and HFHI departments. This position can be based remotely in the U.S. and requires 5% travel. ESSENTIAL DUTIES AND RESPONSIBILITIES:<ul> <li>Serve as an interface and liaison between HFHI functional and technology departments to improve relationships, communications, collaboration and business technology.</li> <li>Facilitate conversations around future direction of technical solutions, how that direction will impact stakeholders, and how future and current systems can be utilized to grow and transform the business. </li> <li>Interact frequently and build relationships with departments, perform analysis and development of demands and prioritizations for the IT department.</li> <li>Assists in business case development and identifies IT demands to measure benefits, particularly productivity-related, and to ensure value is added consistently with enterprise productivity goals. </li> <li>Engages customers in periodic review of service level agreements (SLAs) to ensure the Portfolio Management Office is meeting and exceeding customers’ expectations. </li> <li>Performs all other related duties as required.</li> </ul> MINIMUM REQUIREMENTS:<ul> <li>Bachelor’s degree in computer science, business administration or a related discipline.</li> <li>Five (5) years of IT experience spanning a variety of IT disciplines.</li> <li>Strong background in strategic planning, project management and business systems analysis preferred.</li> <li>Demonstrated analytical and problem-solving abilities.</li> <li>Comprehensive understanding of Project Management and/or Agile principles and practices.</li> <li>Understanding of software development methodologies (waterfall and agile).</li> <li>Strong communication and training skills.</li> <li>Ability to collaborate with various stakeholders.</li> <li>Business analysis and business process design skills.</li> <li>Proficient in the use of Microsoft Office tools + Smartsheet.</li> <li> Behave Ethically: Understand ethical behavior and business practices and ensure that own behavior and the behavior of others is consistent with these standards and aligns with the values of the organization.</li> <li> Communicate Effectively: Speak, listen and write in a clear, thorough and timely manner using appropriate and effective communication tools and techniques.</li> <li> Creativity/Innovation: Develop new and unique ways to improve operations of the organization and to create new opportunities.</li> <li> Foster Teamwork: Work cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance organizational effectiveness.</li> <li> Lead: Positively influence others to achieve results that are in the best interest of the organization.</li> <li> Make Decisions: Assess situations to determine the importance, urgency and risks, and make clear decisions which are timely and in the best interests of the organization.</li> <li> Solve Problems: Assess problem situations to identify causes, gather and process relevant information, generate possible solutions, and make recommendations and/or resolve the problem.</li> <li>Experience working with all levels of the organization, both technical and non-technical.</li> <li> Active support of HFHI Values:<ul> <li>Humility – We are part of something bigger than ourselves.</li> <li>Courage – We do what’s right, even when it is difficult or unpopular. </li> <li>Accountability – We take personal responsibility for Habitat’s mission.</li> </ul> </li> <li>Safeguarding: HFHI requires that all employees take seriously their ethical responsibilities to safeguarding our intended beneficiaries, their communities, and all those with whom we work. Managers at all levels have responsibilities to support and develop systems that create and maintain an environment that prevents harassment, sexual exploitation and abuse, safeguards the rights of beneficiaries and community members (especially children), and promotes the implementation of Habitat for Humanity’s code of conduct.</li> </ul> PREFERRED – in addition to minimum:<ul><li>Non-profit experience</li></ul> The actual salary offered for this role will be based on a variety of factors, including location, internal equity and the candidate’s qualifications and professional experience. HFHI offers a competitive, comprehensive benefits package that varies by country and typically includes vacation leave, sick leave, personal days, health insurance options, retirement plan contributions and life insurance. For work locations in the U.S., the hiring range for this position is $116,030 - $136,500. #LI-RM1 #LI-Remote

Demand and Relationship Manager

Habitat for Humanity International (HFHI) is seeking a talented Scaled Agile Framework (SAFe) professional for the role of a SAFe Team Coach /Scrum Master who will assists Agile teams in meeting their delivery goals. The candidate will coach, mentor and support Agile teams, Product Owners, RTEs and Stakeholders on Agile practices, adoption, implementation, principles and values. The coach will support project teams to identify and address challenges hindering proper Agile adoption, implementation and maturity. This position will be remotely based in the US. Key Responsibilities: - Promote and support Agile transformation in the organization by introducing SAFe principles and practices and ensuring that teams apply them successfully. - Advise agile teams on the continuous improvement of their working methods, promote self-organization and support them in solving challenges. - Develop and deliver training and workshops on SAFe principles, roles and practices to promote understanding and application within the organization. - Identify areas for continuous improvement and work with teams to solve problems and implement better ways of working. - Coordinate collaboration between agile teams and other departments to ensure agile practices run smoothly. Encourage open communication and transparency. - Implement metrics to track the progress of the agile transformation and create regular reports for management. - Increase effectiveness within the Agile Team in the organization. - Eliminate the flow of bottlenecks by coaching SAFe Scrum Team. - Implement Agile and SAFe adoption. - Promote accuracy of project delivery against requirements without post-go-live defects. - Delivery of projects on time and within the budget. - Manage customer satisfaction scores. Key Requirements: - Bachelor’s degree in computer science, business administration or a related discipline. - At least 5 years of SAFe implementation experience in training, coaching, facilitating, and mentoring Agile teams of an organization. - Certification as SAFe Program Consultant (SPC) or comparable certifications. - Comprehensive understanding of agile principles and practices. - Understanding of software development methodologies (waterfall and agile). - Experience in coaching agile teams and managers. - Strong communication and training skills. - Ability to collaborate with various stakeholders. - Business analysis and business process design skills. - Proficient in the use of Microsoft Office tools + Smartsheet. - Behave Ethically Understand ethical behavior and business practices and ensure that own behavior and the behavior of others is consistent with these standards and aligns with the values of the organization. - Communicate Effectively: Speak, listen and write in a clear, thorough and timely manner using appropriate and effective communication tools and techniques. - Creativity/Innovation: Develop new and unique ways to improve operations of the organization and to create new opportunities. - Foster Teamwork: Work cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance organizational effectiveness. - Lead: Positively influence others to achieve results that are in the best interest of the organization. - Make Decisions: Assess situations to determine the importance, urgency and risks, and make clear decisions which are timely and in the best interests of the organization. - Solve Problems: Assess problem situations to identify causes, gather and process relevant information, generate possible solutions, and make recommendations and/or resolve the problem. - Experience working with all levels of an organization, both technical and non-technical. Active support of HFHI Values &amp; Commitments: - Humility – We are part of something bigger than ourselves - Courage – We do what’s right, even when it is difficult or unpopular - Accountability – We take personal responsibility for Habitat’s mission - Safeguarding: HFHI requires that all employees take seriously their ethical responsibilities to safeguarding our intended beneficiaries, their communities, and all those with whom we work. Managers at all levels have responsibilities to support and develop systems that create and maintain an environment that prevents harassment, sexual exploitation and abuse, safeguards the rights of beneficiaries and community members (especially children), and promotes the implementation of Habitat for Humanity’s code of conduct Preferred: - SAFe implementation experience within a non-profit organization. The actual salary offered for this role will be based on a variety of factors, including location, internal equity and the candidate’s qualifications and professional experience. HFHI offers a competitive, comprehensive benefits package that varies by country and typically includes vacation leave, sick leave, personal days, health insurance options, retirement plan contributions and life insurance. For work locations in the US, the hiring range for this position is $104,000 to $122,000. APPLICATION DEADLINE: April 24th, 2025.

Scaled Agile Framework (SAFe) Team Coach/ Scrum Master

Habitat for Humanity International (HFHI) is currently seeking a talented IT professional for the role of an IT Project Manager III. The IT Project Manager will be the point person in charge of a specific technology project or projects within Habitat for Humanity International. The candidate is responsible for leading strategic initiatives from inception to successful completion. The project manager will coordinate cross-functional teams and ensure timely delivery within scope. Must be able to plan, execute, control, budget, monitor and report on the project with project management tools. The role requires excellent leadership, communication, and the ability to drive results through collaboration. This position will be remotely based within the US. Key Responsibilities: - Lead the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility - Ensure resource availability and allocation - Develop a detailed project plan to monitor and track progress - Manage changes to the project scope, project schedule and project costs - Measure project performance using appropriate tools and techniques - Proactively report and escalate to management as needed - Perform risk management to minimize project risks - Establish and maintain relationships with third parties / vendors - Create and maintain comprehensive project documentation - Meet with clients to clarify specific requirements of each project - Execute accuracy of project delivery against requirements without post-go-live defects - Execute the delivery of projects on time and within budget - Manager customer satisfaction scores Key Requirements: - Bachelor’s degree - At least 5 years of IT project management experience - Project Management Professional (PMP) certification - Certified Scrum Master or similar - Understanding of software development methodologies (waterfall and agile) - Experience delivering IT projects - Business analysis and business process design skills - Proficient in the use of Microsoft Office tools + Smartsheet - Ability to lead project teams of various sizes and see them through to completion - Strong understanding of formal project management methodologies - Behave Ethically: Understand ethical behavior and business practices and ensure that own behavior and the behavior of others is consistent with these standards and aligns with the values of the organization - Communicate Effectively: Speak, listen and write in a clear, thorough and timely manner using appropriate and effective communication tools and techniques - Creativity/Innovation: Develop new and unique ways to improve operations of the organization and to create new opportunities - Foster Teamwork: Work cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance organizational effectiveness - Lead: Positively influence others to achieve results that are in the best interest of the organization - Make Decisions: Assess situations to determine the importance, urgency and risks, and make clear decisions which are timely and in the best interests of the organization - Organize: Set priorities, develop a work schedule, monitor progress towards goals, and track details/data/information/activities - Solve Problems: Assess problems situations to identify causes, gather and process relevant information, generate possible solutions, and make recommendations and/or resolve the problems - Experience working with all levels of the organization, both technical and non-technical - Active support of HFHI Values &amp; Commitments: - Humility – We are part of something bigger than ourselves - Courage – We do what’s right, even when it is difficult or unpopular - Accountability – We take personal responsibility for Habitat’s mission - Safeguarding: HFHI requires that all employees take seriously their ethical responsibilities to safeguarding our intended beneficiaries, their communities, and all those with whom we work. Managers at all levels have responsibilities to support and develop systems that create and maintain an environment that prevents harassment, sexual exploitation and abuse, safeguards the rights of beneficiaries and community members (especially children), and promotes the implementation of Habitat for Humanity’s code of conduct. Preferred: - Previous experience with Smartsheet or similar Project Management Tools - Non-profit experience The actual salary offered for this role will be based on a variety of factors, including location, internal equity and the candidate’s qualifications and professional experience. HFHI offers a competitive, comprehensive benefits package that varies by country and typically includes vacation leave, sick leave, personal days, health insurance options, retirement plan contributions and life insurance. For work locations in the US, the hiring range for this position is $104,000 to $122,000. APPLICATION DEADLINE: April 24,2025

5 Terwilliger Centre for Innovation in Shelter Jobs