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AdvanceLaw, a Mitratech company, helps general counsel move beyond cost and brand as proxies for quality by sharing information on law firm and lawyer performance. AdvanceLaw is looking for a Director of Client Relations to join our fast-paced, growing team. This is not practicing law, but knowledge in the legal space is preferred. The ideal candidate should have experience in the legal industry, have great client service ethics and experience with C-level executives at Fortune 500 companies, and be smart, energetic, and organized. Essential Duties &amp; Responsibilities: <ul> <li>Manage relationships with a client pool of in-house legal departments to assist them with their domestic and global outside counsel needs</li> <li>Advise clients on outside counsel strategies to decrease costs and improve relationships with law firms</li> <li>Serve as a trusted advisor about lawyers within our panel and legal market trends</li> <li>Partner with clients to understand their business and legal needs and identify lawyers within our panel of firms </li> <li>Expand relationships with existing clients and their teams via zoom meetings, email and occasional in-person meetings </li> <li>Manage client matters simultaneously across different legal practice areas within the corporate legal department</li> <li>Schedule client meetings and deliver value with each interaction</li> <li>Manage law firm interactions around individual matters</li> <li>Manage annual client renewal conversations</li> <li>Be able to articulate the value of the AdvanceLaw panel over the traditional approach to engaging AM LAW 200 firms and international Magic Circle firms</li> </ul> Requirements &amp; Skills: <ul> <li>Account or sales executives within the legal industry, including law firm client relations or marketing team members</li> <li>Strong organizational skills with the ability to multi-task</li> <li>Excellent written and oral communication skills, with exceptional attention to detail</li> <li>Experience in management consulting, business strategy, or legal industry strongly preferred</li> <li>Ability to work cross-functionally with various business units</li> <li>Strategic thinking and tactical execution skills</li> <li>Lawyers/paralegals (2 to 5 years experience) who enjoy client relations more than legal practice (and want to transform the profession)</li> <li>Experience creating content, writing articles/whitepapers a plus</li> <li>Can build trust, be assertive when required and shows initiative and enthusiasm</li> <li>Team player and positive attitude in a results-driven environment</li> <li>Ability to prioritize and handle multiple requests simultaneously</li> </ul> Education: <ul> <li> BA/BS degree from accredited institution required. Mitratech remains committed to equitable and transparent pay practices. Final base salary offered may vary from the range listed and will be determined after carefully considering multiple factors during the hiring process, including location, relevant experience and education, required competencies and skill proficiency level, and review of internal equity. We encourage candidates to apply even if they may not meet all listed requirements. We will disclose intended pay ranges in our job ads for US-based opportunities– This role can be performed 100% remote anywhere in the US. Anticipated Pay Range: $118,000 - $120,000 Annually USD Total compensation includes US employee benefits, and annual bonus eligibility. Benefits we offer: · Health, Dental &amp; Vision Insurance · 401k + Employer Match · PTO + 11 Paid Holidays + 4 Annual Paid Global Wellness Days Off · STD, LTD &amp; Group Life Insurance · Paid Parental Leave · Pet Insurance · FSA &amp; HSA Options · Employee Assistance Program Perks we offer: · Remote Work · Career Advancement &amp; Professional Development Opportunities · Employee Recognition The position will remain posted until a candidate has been hired, or we may pull the job ad at any time due to volume of qualified applicants. </li> </ul> Mitratech is proud to be an EEOE, M/F/D/V, and we are committed to diversity both in practice and spirit at the corporate level. Mitratech participates in the Electronic Employment Verification Program. E-Verify is an Internet-based system that compares information from an employee’s I-9 to data from the U.S. Department of Homeland Security and Social Security Administration Records. To learn more, visit: <a href="http://everify.com/" target="_blank">everify.com</a> We are an equal-opportunity employer that values diversity at all levels. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, or veteran status.

Mitratech

Director Advisory & Client Services

At Mitratech, we are a team of technocrats focused on building world-class products that simplify operations in the Legal, Risk, Compliance, and HR functions of Fortune 100 companies. We are a close-knit, globally dispersed team that thrives in an ecosystem that supports individual excellence and takes pride in its diverse and inclusive work culture centered around great people practices, learning opportunities, and having fun! Our culture is the ideal blend of entrepreneurial spirit and enterprise investment, enabling the chance to move at a rapid pace with some of the most complex, leading-edge technologies available. Given our continued growth, we always have room for more intellect, energy, and enthusiasm - join our global team and see why it's so special to be a part of Mitratech! Mitratech is looking for an Inbound Sales Development Representative (SDR) to join our team and play a critical role in the growth of our organization. This team researches and uncovers new prospects, follows up with leads, and coordinates and builds pipelines of qualified opportunities for our sales team. This is an entry level sales role, designed to build foundational sales skills and progress through our sales organization. Successful Inbound SDRs will appropriately qualify sales leads, and set meetings for the Account Executive team, while also working closely with Sales Leadership and Marketing. <h1>About You</h1> You are a motivated and driven individual who enjoys achieving and exceeding goals. You’re a self-starter and a strong communicator both written and verbal, who can thrive in a fast-paced, competitive environment. You are tech savvy, and quick to adopt new tools and processes. You may have a degree, certificate or a few years of professional work experience, or the equivalent combination of education and experience. Most importantly – you have the desire and discipline to grow professionally and build a business-to-business software sales career! <h1>About the Position</h1> You will identify and quality prospective customers and key decision makers within organizations through filtering the inbound queue of opportunities and email requests and assist with research or lead generation campaigns. You’ll establish the prospect’s business needs and understand which of Mitratech’s product offerings will provide the most value and help coordinate introductory business meetings for the appropriate Account Executive team. You’ll partner closely with the Account Executive team to open doors in key accounts, manage sales pipelines, and drive urgency in the sales process. You will also help route miscellaneous requests to the correct internal departments as applicable. All new members of the sales organization go through a full training curriculum to build and solidify foundational sales skills. You’ll also experience ongoing coaching and mentoring, as the goal is to achieve and maintain success in the role to be promoted to the Account Executive team. <h2>Our Sales Team:</h2> <ul> <li>We are a growth minded organization with a focus on hunting new business</li> <li>We operate at a high velocity – focused on the intangible business impacts of our solutions (vs features and functions)</li> <li>Our team members are empowered, entrepreneurial, and autonomous</li> <li>We leverage Challenger methodologies for success</li> <li>We use Salesforce CRM, ZoomInfo, LinkedIn Sales Navigator, and SalesLoft/Groove</li> </ul> <h1>Day in the Life</h1> Most days will involve: <ul> <li>Inbound Lead Qualification and Outreach: 100+ calls, emails, and social media</li> <li>Prospecting: conducting company research, identifying leads, building, and refining prospect lists within your territory</li> <li>Collaboration with your Direct Manager and Account Executives across all sales teams</li> </ul> Additional activities will include: <ul> <li>Meeting 1:1 with your manager for coaching and skill development</li> <li>Participating in Team Meetings, for sharing best practices and insights</li> <li>Ongoing learning around industry, buyer personas, and sales development</li> <li>Creating and refining your strategic territory plan</li> <li>Conducting pipeline/territory clean up and management in Salesforce.com</li> <li>Attending strategic All Hands Sales Meetings and ongoing training and development</li> <li>Hitting your goals!</li> </ul> Mitratech is proud to be an EEOE, M/F/D/V, and we are committed to diversity both in practice and spirit at the corporate level. Mitratech participates in the Electronic Employment Verification Program. E-Verify is an Internet-based system that compares information from an employee’s I-9 to data from the U.S. Department of Homeland Security and Social Security Administration Records. To learn more, visit: <a href="http://everify.com/" target="_blank">everify.com</a> We are an equal-opportunity employer that values diversity at all levels. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, or veteran status.

Inbound Sales Development Representative

At Mitratech, we are a team of technocrats focused on building world-class products that simplify operations in the Legal, Risk, Compliance, and HR functions of Fortune 100 companies. We are a close-knit, globally dispersed team that thrives in an ecosystem that supports individual excellence and takes pride in its diverse and inclusive work culture centered around great people practices, learning opportunities, and having fun! Our culture is the ideal blend of entrepreneurial spirit and enterprise investment, enabling the chance to move at a rapid pace with some of the most complex, leading-edge technologies available. Given our continued growth, we always have room for more intellect, energy, and enthusiasm - join our global team and see why it's so special to be a part of Mitratech! The Law Firms Services Associate primary responsibility is reviewing, verifying accuracy and formatting law firm invoices. <h2>Essential Duties &amp; Responsibilities:</h2> <ul> <li>Review invoices and verify imaging is accurate</li> <li>Edit and spell-check invoices to reflect the original submission</li> <li>Format invoices and verify invoice totals</li> <li>Scan document requests, additional backup/receipts, and appeals</li> <li>Prioritize workload according to Quovant methodology and client guidelines</li> <li>Process invoices within1-2 business days of receipt</li> <li>Cross-train and support other team members within Data Operations when needed</li> </ul> <h2>Requirements &amp; Skills:</h2> <ul> <li>Ability to maintain complete confidentiality</li> <li>Strong typing and 10-key skills</li> <li>Strong math skills</li> <li>Strong commitment to team success</li> <li>Strong verbal and written communication skills</li> <li>Strong working knowledge of Microsoft Excel</li> <li>Strong working knowledge of Microsoft Word and functions within, such as spell check, shortcuts, find/replace, and Macros</li> <li>Strong problem-solving skills</li> <li>Must be flexible and able to multi-task</li> <li>Must be organized and detail-oriented</li> </ul> <h2>Education: </h2> <ul> <li>High School Diploma or GED required</li> </ul> Mitratech is proud to be an EEOE, M/F/D/V, and we are committed to diversity both in practice and spirit at the corporate level. Mitratech participates in the Electronic Employment Verification Program. E-Verify is an Internet-based system that compares information from an employee’s I-9 to data from the U.S. Department of Homeland Security and Social Security Administration Records. To learn more, visit: <a href="http://everify.com/" target="_blank">everify.com</a> We are an equal-opportunity employer that values diversity at all levels. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, or veteran status.

Law Firm Services Associate

At Mitratech, we are a team of technocrats focused on building world-class products that simplify operations in the Legal, Risk, Compliance, and HR functions of Fortune 100 companies. We are a close-knit, globally dispersed team that thrives in an ecosystem that supports individual excellence and takes pride in its diverse and inclusive work culture centered around great people practices, learning opportunities, and having fun! Our culture is the ideal blend of entrepreneurial spirit and enterprise investment, enabling the chance to move at a rapid pace with some of the most complex, leading-edge technologies available. Given our continued growth, we always have room for more intellect, energy, and enthusiasm - join our global team and see why it's so special to be a part of Mitratech! Job Overview : The Customer Success Manager (CSM) for Enterprise Carriers will manage different projects and activities, with the goal of building channel partner and client productivity specifically in our carrier space. CSMs drives customer’s overall health and retention, while supporting revenue growth and reducing churn. The CSM has a critical role in supporting Mineral Enterprise Carrier Partners and their clients. They collaborate cross-functionally with Customer Support, Sales, Account Management, HR Services, existing channel partners and Marketing to bring the partner voice to our product strategy and roadmap. This role requires a high-level of aptitude, passion, empathy, and knowledge to drive the adoption of Mineral while maximizing partner and client utilization, retention, and outcomes. CSMs provide targeted messaging, proactive outreach, Executive Business Reviews, enablement videos, customer coaching, targeted training programs, success plans, and continuous learning. This role will be responsible for tracking the progress of your efforts through internal tools and resources. Additionally, CSMs work to develop methods to enhance cooperation and productivity with our existing partners and their clients. Effectively managing time, objection handling, advocacy, analytical skills, and the ability to influence outcomes are vital for success in this position. Essential Duties &amp; Responsibilities: The essential functions include, but are not limited to the following: <ul> <li>Responsible for the engagement, best practices, methodologies, and retention</li> <li>Serve as point of contact and liaison for Enterprise accounts</li> <li>Provide customer trainings across all product lines to channel partners/clients as needed </li> <li>Consult with partners/clients to identify product goals, resources, and timelines</li> <li>Set appropriate expectations and advise partners and clients</li> <li>Collaborate with Account Managers to support account renewals and growth. </li> <li>Collaborate with Marketing to develop training videos that drive product adoption</li> <li>Assist in developing best practices and methodologies for partner and client offerings</li> <li>Develop and deliver trainings that increase adoption, engagement, and outcomes</li> <li>Leverage tools, resources, and internal collaboration for proactive, regular communication</li> <li>Collaborate on go-to-market strategies that increase adoption of our services and products</li> <li>Track, document, and communicate account information leveraging the provided tools</li> <li>Provide regular updates on goals, milestones, adoption, and retention rates</li> <li>Assist in developing Executive Business Reviews and Join Impact Plans</li> <li>Attend industry events as needed</li> <li>Other duties as assigned </li> </ul> Core Competencies: <ul> <li>Persuasive Communication &amp; Influencing Others: The ability to plan and deliver oral and written communications that impact and persuade the intended audience(s) as well as the ability to gain others’ support for ideas, proposals, projects, and solutions.</li> <li>Building Collaborative Relationships**: The ability to develop, maintain, and strengthen partnerships with others inside or outside the organization who can provide information, assistance, and support.</li> <li>Customer Orientation: The ability to demonstrate concern for satisfying one’s external and/or internal customers.</li> <li>Analytical &amp; Conceptual Thinking: The ability to tackle a problem by using a logical, systematic, sequential approach and to find effective solutions by taking a holistic, abstract, or theoretical perspective.</li> <li>Takes Initiative: The ability to assess and initiate things independently.</li> <li>Results Orientation: The ability to focus on the desired result of one’s own or one’s unit’s work, setting challenging goals, focusing effort on the goals, and meeting or exceeding them.</li> </ul> Requirements &amp; Skills: <ul> <li>5+ years of Customer Success or Account Management experience </li> <li>Superior customer service, presentation, and management skills with the ability to focus on solutions</li> <li>Exceptional organizational and project management skills</li> <li>Able to create clear business processes and execute</li> <li>Self-motivated professional with strong work ethic and ability to manage issues</li> <li>Ability to identify sales opportunities and strategically grow partnerships </li> <li>Outstanding communication and persuasion skills</li> <li>Experience in public speaking and presenting to large groups, both virtually and in person</li> <li>Proficient in Microsoft Office Suite, internet navigation, and online meeting delivery software</li> <li>Ability to explore ways to improve and promote quality, accuracy, and thoroughness</li> <li>Analyze and story tell with data</li> <li>Desire to build strong relationships and create win-win partnerships</li> <li>Experience with CRM (preferably Salesforce and Gainsight) </li> </ul> Education: <ul> <li>Education Requirements</li> </ul> Compensation: Mitratech remains committed to equitable and transparent pay practices. Final base salary offered may vary from the range listed and will be determined after carefully considering multiple factors during the hiring process, including location, relevant experience and education, required competencies and skill proficiency level, and review of internal equity. We encourage candidates to apply even if they may not meet all listed requirements. We will disclose intended pay ranges in our job ads for US-based opportunities– This role can be performed 100% remote anywhere in the US. Anticipated Pay: $85,000 Annually USD + 25% variable compensation. Total compensation includes US employee benefits, and annual bonus eligibility. Benefits we offer: <ul> <li>Health, Dental &amp; Vision Insurance</li> <li>401k + Employer Match</li> <li>PTO + 11 Paid Holidays + 4 Annual Paid Global Wellness Days Off</li> <li>STD, LTD &amp; Group Life Insurance</li> <li>Paid Parental Leave</li> <li>Pet Insurance</li> <li>FSA &amp; HSA Options</li> <li>Employee Assistance Program</li> </ul> Perks we offer: <ul> <li>Remote Work</li> <li>Career Advancement &amp; Professional Development Opportunities</li> <li>Employee Recognition</li> </ul> The position will remain posted until a candidate has been hired, or we may pull the job ad at any time due to volume of qualified applicants. Mitratech is proud to be an EEOE, M/F/D/V, and we are committed to diversity both in practice and spirit at the corporate level. Mitratech participates in the Electronic Employment Verification Program. E-Verify is an Internet-based system that compares information from an employee’s I-9 to data from the U.S. Department of Homeland Security and Social Security Administration Records. To learn more, visit: <a href="http://everify.com/" target="_blank">everify.com</a> We are an equal-opportunity employer that values diversity at all levels. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, or veteran status.

Sr Customer Success Manager

At Mitratech, we are a team of technocrats focused on building world-class products that simplify operations in the Legal, Risk, Compliance, and HR functions of Fortune 100 companies. We are a close-knit, globally dispersed team that thrives in an ecosystem that supports individual excellence and takes pride in its diverse and inclusive work culture centered around great people practices, learning opportunities, and having fun! Our culture is the ideal blend of entrepreneurial spirit and enterprise investment, enabling the chance to move at a rapid pace with some of the most complex, leading-edge technologies available. Given our continued growth, we always have room for more intellect, energy, and enthusiasm - join our global team and see why it's so special to be a part of Mitratech! Job Overview The Sr. Manager of AR and Reporting will report to the SVP, Finance and will be responsible for managing all of Mitratech’s AR and associated reporting and will lead the global Collections team. This role will focus on accurate AR reporting – leveraging analytics to drive insights and improve AR, ensuring effective credit and collections processes are established and maintained and driving down bad debt. The ideal candidate is detail-oriented, analytical, and process-driven, with a strong background in collections, AR accounting, and team leadership. Essential Duties &amp; Responsibilities: Credit &amp; Collections <ul> <li>Oversee the end-to-end collections process, ensuring timely and effective collection of outstanding receivables.</li> <li>Develop and implement collections strategies to reduce delinquency rates and improve cash flow.</li> <li>Monitor and manage aging reports, identifying high-risk accounts and taking appropriate action to resolve overdue balances.</li> <li>Collaborate with cross-functional teams (e.g., Sales, Customer Success, Legal) to resolve disputes, negotiate payment plans, and escalate issues as needed.</li> <li>Manage collections agency relationships, including the placement and recovery of delinquent accounts.</li> </ul> AR Reporting and Analysis: <ul> <li>Lead AR accounting functions, including reconciliation, reporting, and audit support.</li> <li>Prepare and analyze AR aging reports, cash flow forecasts, and bad debt provisions.</li> <li>Develop and maintain key performance metrics and dashboards to track collections and AR performance.</li> <li>Conduct in-depth data analysis to identify trends, root causes of delinquency, and opportunities for process improvements.</li> <li>Provide actionable insights and recommendations to leadership based on AR and collections analytics.</li> </ul> Team Leadership and Development: <ul> <li>Lead and mentor a global team of Collections Specialists and AR Accountants, providing guidance, support, and development opportunities.</li> <li>Foster a positive and collaborative team environment that encourages innovation and excellence.</li> <li>Provide individualized coaching and guidance through regular 1:1s and ongoing performance discussions.</li> <li>Future opportunity to lead and develop cash application team and processes available.</li> </ul> Process Optimization and Documentation: <ul> <li>Ensure accurate and up-to-date documentation of collections workflows, AR policies, and system configurations.</li> <li>Identify, develop, and implement process enhancements to improve efficiency and scalability in collections and AR operations.</li> <li>Collaborate with the BizApps team to optimize and fully utilize collections and AR tools, driving greater efficiency and continuous improvements.</li> </ul> Audit and Compliance: <ul> <li>Manage the Bad Debt Expense and Allowance provision for Doubtful Accounts, collaborating with the Accounting team where appropriate to ensure compliance with accounting standards and company policies.</li> <li>Act as a key point of contact for external audits related to collections and AR.</li> <li>Review and approve refunds, journal entries, bad debt write-offs, and other collections-related transactions.</li> </ul> Requirements &amp; Skills: <ul> <li>8+ years of experience in collections, accounts receivable, or financial operations, with at least 3 years managing a team.</li> <li>Extensive knowledge of collections processes and accounts receivable accounting, including experience with external audits.</li> <li>Skilled at leading and developing globally distributed teams, fostering collaboration, growth, and high performance.</li> <li>Strong understanding of collections systems, ERP tools, and reporting platforms. Prior experience with Netsuite and Salesforce is required.</li> <li>Experience developing reporting and dashboards, leveraging business intelligence tools where appropriate.</li> <li>Excellent problem-solving skills with a keen eye for detail.</li> <li>Strong communication and interpersonal skills for cross-functional collaboration.</li> </ul> Compensation Mitratech remains committed to equitable and transparent pay practices. Final base salary offered may vary from the range listed and will be determined after carefully considering multiple factors during the hiring process, including location, relevant experience and education, required competencies and skill proficiency level, and review of internal equity. We encourage candidates to apply even if they may not meet all listed requirements. We will disclose intended pay ranges in our job ads for US-based opportunities– This role can be performed 100% remote anywhere in the US. Anticipated Pay of: $110,000 Annually USD Total compensation includes US employee benefits, and annual bonus eligibility. Benefits we offer: · Health, Dental &amp; Vision Insurance · 401k + Employer Match · PTO + 11 Paid Holidays + 4 Annual Paid Global Wellness Days Off · STD, LTD &amp; Group Life Insurance · Paid Parental Leave · Pet Insurance · FSA &amp; HSA Options · Employee Assistance Program Perks we offer: · Remote Work · Career Advancement &amp; Professional Development Opportunities · Employee Recognition The position will remain posted until a candidate has been hired, or we may pull the job ad at any time due to volume of qualified applicants. Mitratech is proud to be an EEOE, M/F/D/V, and we are committed to diversity both in practice and spirit at the corporate level. Mitratech participates in the Electronic Employment Verification Program. E-Verify is an Internet-based system that compares information from an employee’s I-9 to data from the U.S. Department of Homeland Security and Social Security Administration Records. To learn more, visit: <a href="http://everify.com/" target="_blank">everify.com</a> We are an equal-opportunity employer that values diversity at all levels. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, or veteran status.

Sr Manager, AR and Reporting

At Mitratech, we are a team of technocrats focused on building world-class products that simplify operations in the Legal, Risk, Compliance, and HR functions of Fortune 100 companies. We are a close-knit, globally dispersed team that thrives in an ecosystem that supports individual excellence and takes pride in its diverse and inclusive work culture centered around great people practices, learning opportunities, and having fun! Our culture is the ideal blend of entrepreneurial spirit and enterprise investment, enabling the chance to move at a rapid pace with some of the most complex, leading-edge technologies available. Given our continued growth, we always have room for more intellect, energy, and enthusiasm - join our global team and see why it's so special to be a part of Mitratech! The Manager, SUT/Business Registration will lead the company’s sales tax and business registration compliance processes, which includes annual report filing and business licensing. This role will manage sales tax and business license audits, ensure the proper application of tax codes throughout systems, and own the sales tax returns and Avalara vendor relationship. The Manager, SUT/Business Registration will be heavily involved with cross department coordination. This includes working with teams such as legal, accounting, product teams, and external partners to ensure timely resolution of sales tax issues, compliance with business regulations, and effective management of tax reporting and filings. This person will have proficiency in sales and use tax, general accounting knowledge, and a credible understanding of business compliance implications of acquisitions. <h2>Duties/Responsibilities:</h2> <ul> <li>Ensures that invoicing systems are accurately configured for compliance with tax laws and regulations.</li> <li>Coordinate the build, configuration, and testing of custom sales tax rules in tax automation software (e.g., Avalara integrations), ensuring accurate tax treatment for all transactions.</li> <li>Coordinate and manage sales tax refunds, ensuring proper documentation, accurate reporting, and timely filing of tax returns.</li> <li>Oversee the validation, audit, and reconciliation of transactions to ensure they align with tax returns, financial statements, and accounting records.</li> <li>Manage customer tax exemptions, ensuring tax exemption certificates are valid and comply with applicable sales tax laws and regulations.</li> <li>Supervise Acquisition Holdback coordination with accounting teams to ensure proper handling of Net Working Capital (NWC) and tax implications related to acquisitions. </li> <li>Ensure proper tax code assignments for new products and enhancements, working closely with product development, sales and systems teams.</li> <li>Maintain relationships with Avalara Account Management to monitor transaction thresholds, nexus changes, and managed return volume.</li> <li>Oversee the management of indirect taxes in Canada (HST/GST), ensuring compliance with provincial sales tax regulations and addressing any related issues.</li> <li>Monitor the inbound tax email queue and disposition as needed. Report on task completion and compliance metrics.</li> <li>Business Licenses, Filing, and Registration Compliance – coordination with new business teams when new deals are closed/won, thirdparty coordination as needed to ensure compliance with state and local jurisdictions. </li> <li>Maintain database of existing business registrations/licenses/filing and documentation.</li> <li>Ensure processes are followed and report on KPIs.</li> <li>Manage the business registration and business license filings for existing Mitratech entities, ensuring timely filings of annual renewals, reinstatements and other related filings.</li> <li>Collaborate with other departments to ensure smooth operations </li> <li>Oversee the integration of new acquisition into the process by taking lead in the completion of change of agent filings, conducting statewide audit reviews and ensuring filings are completed in all relevant jurisdictions with business activity.</li> <li>Collaborate with internal (legal, tax, accounting) and external stakeholders (registered agent, CT Corp) to streamline the process and gather relevant information to perform daily tasks.</li> <li>Maintain the relationship with CT Corp and stay up-to-date with relevant laws and regulations </li> <li>Monitor the business registration and compliance mailbox and resolve any business compliance-related issues or concerns.</li> <li>Evaluate and implement new and improved registration policies and procedures. </li> </ul> <h2>Education and Experience:</h2> <ul> <li>Bachelor’s degree in Accounting, Finance, Business, or a related field. </li> <li>5-7 years of experience in sales and use tax compliance or indirect tax management and business registration compliance.</li> <li>Experience with Avalara or similar tax software is required.</li> <li>Previous managerial experience, with a demonstrated ability to manage tax compliance or complex projects.</li> <li>Proven experience in handling sales tax filings, preparing responses, and working with tax authorities and external business partners/advisors.</li> <li>Experience managing indirect taxes across multiple jurisdictions, including the U.S. and Canada, is highly preferred.</li> <li>A CPA or other relevant tax certification (e.g., CMI) is a plus.</li> <li>Highly proficient in spoken and written English and availability during Central Timezone.</li> <li>Avalara, Salesforce Billing, and Netsuite experience preferred.</li> </ul> We will disclose intended pay ranges in our job ads for US-based opportunities– This role can be performed 100% remote anywhere in the US. Anticipated Pay Range: $105,000 – $115,000 Annually USD Mitratech is proud to be an EEOE, M/F/D/V, and we are committed to diversity both in practice and spirit at the corporate level. Mitratech participates in the Electronic Employment Verification Program. E-Verify is an Internet-based system that compares information from an employee’s I-9 to data from the U.S. Department of Homeland Security and Social Security Administration Records. To learn more, visit: <a href="http://everify.com/" target="_blank">everify.com</a> We are an equal-opportunity employer that values diversity at all levels. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, or veteran status.

Manager, Sales/Use Tax and Business Compliance

At Mitratech, we are a team of technocrats focused on building world-class products that simplify operations in the Legal, Risk, Compliance, and HR functions of Fortune 100 companies. We are a close-knit, globally dispersed team that thrives in an ecosystem that supports individual excellence and takes pride in its diverse and inclusive work culture centered around great people practices, learning opportunities, and having fun! Our culture is the ideal blend of entrepreneurial spirit and enterprise investment, enabling the chance to move at a rapid pace with some of the most complex, leading-edge technologies available. Given our continued growth, we always have room for more intellect, energy, and enthusiasm - join our global team and see why it's so special to be a part of Mitratech! Job Overview We are seeking a highly skilled and experienced Salesforce Functional Analyst to lead the migration and integration of Salesforce instances across our organization. This role is pivotal in ensuring the seamless consolidation and optimization of our Salesforce environment to support business growth and operational efficiency. The ideal candidate will bring deep expertise in Salesforce administration, a strategic mindset for system integration, and a passion for delivering high-quality solutions in a dynamic business environment. Essential Duties &amp; Responsibilities: <ul> <li> Salesforce Instance Migration: Plan, execute, and oversee the migration of multiple Salesforce instances, ensuring data integrity, minimal downtime, and alignment with business objectives.</li> <li> Customization &amp; Configuration: Customize and configure Salesforce objects, fields, flows, validation rules, approval processes, products, and pricing to meet business needs.</li> <li> Data Management: Develop and enforce data governance standards, ensure data quality. Perform data deduplication, data mapping, and data migrations</li> <li> Stakeholder Collaboration: Collaborate with cross-functional teams, including sales, marketing, IT, accounting, and leadership to gather requirements and deliver tailored Salesforce solutions.</li> <li> User Training &amp; Support: Provide training and ongoing support to Salesforce users, ensuring adoption of best practices and efficient system usage.</li> <li> Documentation: Create and maintain detailed documentation for configurations, workflows, and processes to support knowledge sharing and compliance requirements.</li> <li> Project Management: Lead or contribute to project planning, timelines, and deliverables for migration and integration initiatives.</li> </ul> Requirements &amp; Skills: <ul> <li> Experience: <ul> <li>5+ years of experience in business/data management </li> <li>Salesforce administration familiarity</li> <li>Proven track record of successful data migration and integration projects.</li> </ul> </li> <li> Certifications: <ul> <li>Advanced certifications (e.g., Salesforce Advanced Administrator, Platform App Builder, Integration Architecture Designer) are highly desirable.</li> </ul> </li> <li> Technical Skills: <ul> <li>Proficiency in Salesforce configuration, including objects, fields, workflows, and automation tools (Flow, APEX,, etc.).</li> <li>Experience with data migration tools such as Data Loader, MuleSoft, or third-party ETL tools.</li> <li>Familiarity with APIs, middleware, and integration frameworks.</li> <li>Strong understanding of Salesforce security and access management.</li> </ul> </li> <li> Analytical Skills: Ability to analyze complex requirements and translate them into scalable Salesforce solutions.</li> <li> Project Management: Experience managing large-scale projects with cross-functional stakeholders.</li> <li> Communication Skills: Excellent verbal and written communication skills, with the ability to effectively convey technical concepts to non-technical audiences.</li> <li> Problem-Solving: Proactive and resourceful in troubleshooting and resolving system issues.</li> </ul> Teamwork: Collaborative mindset with the ability to work effectively in a team-oriented environment. Mitratech is proud to be an EEOE, M/F/D/V, and we are committed to diversity both in practice and spirit at the corporate level. Mitratech participates in the Electronic Employment Verification Program. E-Verify is an Internet-based system that compares information from an employee’s I-9 to data from the U.S. Department of Homeland Security and Social Security Administration Records. To learn more, visit: <a href="http://everify.com/" target="_blank">everify.com</a> We are an equal-opportunity employer that values diversity at all levels. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, or veteran status.

Senior Salesforce Functional Analyst

At Mitratech, we are a team of technocrats focused on building world-class products that simplify operations in the Legal, Risk, Compliance, and HR functions of Fortune 100 companies. We are a close-knit, globally dispersed team that thrives in an ecosystem that supports individual excellence and takes pride in its diverse and inclusive work culture centered around great people practices, learning opportunities, and having fun! Our culture is the ideal blend of entrepreneurial spirit and enterprise investment, enabling the chance to move at a rapid pace with some of the most complex, leading-edge technologies available. Given our continued growth, we always have room for more intellect, energy, and enthusiasm - join our global team and see why it's so special to be a part of Mitratech! Job Overview We are seeking a highly skilled and motivated Senior NetSuite Administrator to join our team. In this role, you will be responsible for managing, optimizing, and enhancing our NetSuite ERP system to support the company’s growth and operational needs. The ideal candidate will bring a combination of technical expertise, business acumen, and leadership skills to manage and improve system performance, user adoption, and cross-departmental processes. This position is critical to driving efficiency and scalability in our operations. Essential Duties &amp; Responsibilities: <ul> <li>System Administration: Oversee the daily operations, configuration, maintenance, and updates of the NetSuite ERP system, ensuring optimal performance and uptime.</li> <li>Customization &amp; Optimization: Develop and implement workflows, scripts, dashboards, and custom records to improve system functionality and align with business needs.</li> <li>Integration Management: Manage third-party integrations with NetSuite, including APIs, middleware, and partner applications.</li> <li>User Support &amp; Training: Provide technical support, resolve issues, and conduct user training sessions to enhance adoption and effective use of NetSuite.</li> <li>Data Management: Ensure data integrity, develop standard operating procedures for data entry, and perform routine audits to maintain clean and accurate records.</li> <li>Process Improvement: Collaborate with cross-functional teams to analyze and optimize business processes, recommending and implementing system enhancements.</li> <li>Compliance &amp; Reporting: Ensure compliance with internal controls and reporting requirements, developing custom reports and saved searches as needed.</li> </ul> Requirements &amp; Skills: <ul> <li>5+ years of hands-on experience as a NetSuite Administrator or similar role.</li> <li>Proven experience managing NetSuite modules such as CRM, ERP, Financials, Inventory, and Advanced Revenue Management.</li> </ul> Technical Skills: <ul> <li>Strong knowledge of NetSuite SuiteScript, SuiteFlow, SuiteTalk, and SuiteBundler.</li> <li>Experience with integration tools like Celigo, Boomi, or other middleware solutions.</li> <li>Familiarity with data analysis tools and techniques, such as Excel, SQL, or BI platforms.</li> <li>Ability to design and optimize workflows, saved searches, and dashboards.</li> </ul> Soft Skills: <ul> <li>Excellent problem-solving and analytical skills with a strong attention to detail.</li> <li>Effective communication and collaboration skills to work across all organizational levels.</li> <li>Strong project management skills with the ability to prioritize tasks and meet deadlines.</li> </ul> Certifications (Preferred): <ul> <li>NetSuite Administrator Certification.</li> </ul> Mitratech remains committed to equitable and transparent pay practices. Final base salary offered may vary from the range listed and will be determined after carefully considering multiple factors during the hiring process, including location, relevant experience and education, required competencies and skill proficiency level, and review of internal equity. We encourage candidates to apply even if they may not meet all listed requirements. We will disclose intended pay ranges in our job ads for US-based opportunities– This role can be performed 100% remote anywhere in the US. Anticipated Pay Range: $110,000 – $125,000 Annually USD Total compensation includes US employee benefits, and annual bonus eligibility. Benefits we offer: <ul> <li>Health, Dental &amp; Vision Insurance</li> <li>401k + Employer Match</li> <li>PTO + 11 Paid Holidays + 4 Annual Paid Global Wellness Days Off</li> <li>STD, LTD &amp; Group Life Insurance</li> <li>Paid Parental Leave</li> <li>Pet Insurance</li> <li>FSA &amp; HSA Options</li> <li>Employee Assistance Program</li> </ul> Perks we offer: <ul> <li>Remote Work</li> <li>Career Advancement &amp; Professional Development Opportunities</li> <li>Employee Recognition</li> </ul> The position will remain posted until a candidate has been hired, or we may pull the job ad at any time due to volume of qualified applicants. Mitratech is proud to be an EEOE, M/F/D/V, and we are committed to diversity both in practice and spirit at the corporate level. Mitratech participates in the Electronic Employment Verification Program. E-Verify is an Internet-based system that compares information from an employee’s I-9 to data from the U.S. Department of Homeland Security and Social Security Administration Records. To learn more, visit: <a href="http://everify.com/" target="_blank">everify.com</a> We are an equal-opportunity employer that values diversity at all levels. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, or veteran status.

8 Mitratech Jobs