field_remote_option

field_job_occupational_field_parents_all

job_organization_name

job_upgrade_is_featured

Classy, an affiliate of GoFundMe, is a Public Benefit Corporation and giving platform that enables nonprofits to connect supporters with the causes they care about. Classy's platform provides powerful and intuitive fundraising tools to convert and retain donors. Since 2011, Classy has helped nonprofits mobilize and empower the world for good by helping them raise over $7 billion. Classy also hosts the Collaborative conference and the Classy Awards to spotlight the innovative work nonprofits are implementing around the globe. For more information, visit <a href="https://www.classy.org" target="_blank">www.classy.org</a>. Classy’s Professional Services Team is looking for an experienced Project Manager who will be responsible for managing implementation projects for our large-scale enterprise accounts. The ideal candidate has 5-7 years of project management experience working with enterprise-level customers. We want to talk to you if you love driving implementations with aggressive timeframes and a high level of quality. The Job… <ul> <li>Serve as an Senior Project Manager for the post-sales customer journey for complex, Enterprise Customers </li> <li>Support evaluation of opportunities, review requirements, develop Statement of Works, support solution design, create schedule and cost estimates</li> <li>Gather information from customers to evaluate their needs and create bespoke implementation solutions</li> <li>Responsible for completion of deliverables, execution of the implementation and overall project success.</li> <li>Develop unique project artifacts as required for complex customer projects</li> <li>Creatively solution to solve unique customer problems to meet use case requirements </li> <li>Identify, monitor and communicate project risks and scope changes that may arise during the implementation.</li> <li>Ensure the services delivered conform to what has been contractually agreed between client and Classy.</li> <li>Build strong relationships with all internal and external project stakeholders.</li> <li>Manage resource planning and utilization.</li> <li>Own and drive process improvements, internal projects, implementation success, and software documentation.</li> <li>Mentor junior members of the team and own training responsibility for new team members and upleveling junior staff</li> </ul> You… <ul> <li>5-7 years of Project Management experience</li> <li>Experience managing large-scale projects</li> <li>Proven, hands-on experience successfully implementing SaaS and/or enterprise software applications</li> <li>Demonstrated ability to prioritize and manage workflow to meet deadlines</li> <li>Strong people skills to lead collaboration across functions and organizations</li> <li>Experience identifying and implementing process improvements</li> <li>Superior analytical, problem-solving and critical thinking abilities</li> <li>Excellent organization and planning skills</li> </ul> Preferred… <ul> <li>Knowledge of administering Salesforce applications for large implementations</li> </ul> Why you’ll love it here: <ul> <li> Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year.</li> <li> Innovative Environment: Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere.</li> <li> Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together.</li> <li> Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits.</li> <li> Holistic Support: Enjoy financial assistance for things like hybrid work, family planning, and commuting, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being.</li> <li> Growth Opportunities: Participate in learning, development, and recognition programs to help you thrive and grow.</li> <li> Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups.</li> <li> Community Engagement: Make a difference through our volunteering and Gives Back programs.</li> </ul> We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose. Be a part of something bigger with us! GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences. We are committed to providing diversity, equity, and inclusion training to all employees, and we do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status. The total annual salary for this full-time position is $86,500 - $129,500 + equity + benefits. As this is a remote position, the salary range was determined by role, level, and possible location across the US. Individual pay is determined by work location and additional factors including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range based on your location during the hiring process. If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at <a href="#">accommodationrequests@gofundme.com</a> Dedication to Diversity GoFundMe and Classy are committed to leveraging Diversity, Equity, Inclusion, and Belonging to cultivate a culture that embraces and supports the unique identities, experiences, and perspectives of our people and customers. Our diversity recruiting priority is recognized under our first DEIB Driver: Opportunity Foster Diversity - we identify, recruit, and invest in top talent- ensure our people reflect the unique identities, experiences, and perspectives of the communities we serve and are all given the chance to grow. Global Data Privacy Notice for Job Candidates and Applicants: Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available <a href="https://www.gofundme.com/c/personal-privacy-notice-for-classy-and-gofundme" target="_blank">here</a>. By submitting your application, you are agreeing to our use and processing of your data as required. Learn more about GoFundMe: We’re proud to partner with <a href="https://www.gofundme.org/" target="_blank">GoFundMe.org</a>, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their <a href="https://www.gofundme.org/wp-content/uploads/2024/08/GoFundMe.org-FY24-Annual-Report.pdf" target="_blank">FY ‘24 annual report</a>. Our<a href="https://www.gofundme.com/c/gofundme-2024-year-in-help" target="_blank"> annual “Year in Help” report </a>reflects our community’s impact in advancing our mission of helping people help each other. For recent company news and announcements, visit our <a href="https://www.gofundme.com/c/newsroom" target="_blank">Newsroom</a>.

Classy

Project Manager

Classy, an affiliate of GoFundMe, is a Public Benefit Corporation and giving platform that enables nonprofits to connect supporters with the causes they care about. Classy's platform provides powerful and intuitive fundraising tools to convert and retain donors. Since 2011, Classy has helped nonprofits mobilize and empower the world for good by helping them raise over $7 billion. Classy also hosts the Collaborative conference and the Classy Awards to spotlight the innovative work nonprofits are implementing around the globe. For more information, visit <a href="https://www.classy.org" target="_blank">www.classy.org</a>. Join our dynamic team as a Lead Marketing Operations Manager, where you'll play a pivotal strategic role in shaping and optimizing our marketing technology and data management systems, driving innovation in marketing automation, and enhancing operational efficiency. The Job… <ul> <li> <ul> <li>Marketing Technology and Data Management</li> <ul> <li>Guide the development of the marketing technology stack, ensuring seamless integration, operation, and optimization of software such as Salesforce, Marketo, 6sense, and Sendoso</li> <li>Audit and enhance marketing’s data strategy to manage lead lists, data enrichment, and form handling across all channels. Ensure data integrity and accessibility across marketing functions</li> <li>Work with Marketing Intelligence to create and maintain dashboards and reports to monitor key marketing metrics, providing insights and recommendations to improve performance</li> </ul> <li>Process Optimization and Operational Efficiency</li> <ul> <li>Experience tracking and reporting on Account Journeys in relation to activities (marketing + sales) – creating repeatable processes</li> <li>Optimize the campaign response-to-MQR process, collaborating with SDR, sales, and marketing teams to enhance lead management, routing, scoring, and nurturing</li> <li>Direct A/B testing efforts to identify and implement best practices, driving continuous improvement in marketing tactics and strategies across teams and geographies</li> <li>Work in tandem with an Email Marketing Manager to optimize Marketo and Salesforce integration including segmentation, duplicate records, etc.</li> <li>Establish and maintain scalable processes to ensure best practices in campaign and lead management for inbound and outbound marketing</li> <li>Deep understanding of the marketing technology landscape and the ability to quickly evaluate and learn new technologies</li> </ul> </ul> You… <ul> <li>Have 8+ years of experience in marketing operations</li> <li>Possess deep expertise in top-of-funnel strategies and processes that fuel conversion and meaningful pipeline growth</li> <li>Understand how IT, sales, finance, marketing, and sales development interweave with each other from a planning perspective</li> <li>Can prove your ability to translate data into meaningful insights that drive business outcomes</li> <li>Create and maintain demand gen and ABX reports and dashboards for funnel performance and marketing-sourced opportunity and pipeline creation by segment, campaign, and channel</li> <li>Understand how to translate business process and policies into meaningful documentation</li> <li>Self-motivated, detail-oriented, and capable of managing multiple projects independently</li> <li>Manage the hygiene and quality of marketing data</li> <li>Possess proficiency and familiarity with the following systems:</li> <ul> <li>Salesforce administration, reporting &amp; dashboarding</li> <li>Marketo marketing automation </li> <li>Salesloft sales engagement administration</li> <li>6sense/Slintel administration</li> <li>Qualified administration</li> <li>Sendoso administration</li> <li>Jira</li> <li>Asana project management experience</li> </ul> </ul> Preferred… (OPTIONAL) <ul> <li>Have defined and deployed privacy and consent management procedures to maintain compliance with regulations like GDPR and CCPA</li> </ul> </li> </ul> Why you’ll love it here: <ul> <li>Market competitive pay.</li> <li>Rich healthcare benefits including employer paid premiums for medical/dental/vision (100% for employee-only plans and 85% for employee + dependent plans) and employer HSA contributions. </li> <li>401(k) retirement plan with company matching.</li> <li>Hybrid workplace with fully remote flexibility for many roles.</li> <li>Monetary support for new hire setup, hybrid work &amp; wellbeing, family planning, and commuting expenses.</li> <li>A variety of mental and wellness programs to support employees. </li> <li>Generous paid parental leave and family planning stipend.</li> <li>Company provided life and disability coverages.</li> <li>Supportive time off policies including vacation, sick/mental health days, volunteer days, company holidays, and a floating holiday.</li> <li>Learning &amp; development and recognition programs.</li> <li>“Gives Back” Program where employees can nominate a fundraiser every week for a donation from the company.</li> <li>Inclusion, diversity, equity, and belonging are vital to our priorities and we continue to evolve our strategy to ensure DEI is embedded in all processes and programs at GoFundMe. Our Diversity, Equity, and Inclusion team is always finding new ways for our company to uphold and represent the experiences of all of the people in our organization.</li> <li>Employee resource groups.</li> <li>Your work has a real purpose and will help change lives on a global scale.</li> <li>You’ll be a part of a fun, supportive team that works hard and celebrates accomplishments together. </li> <li>We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose.</li> <li>We are a certified Great Place to Work, are growing fast and have incredible opportunities ahead!</li> </ul> The total annual salary for this full-time position is $113,000 - $170,000+ equity + benefits. As this is a remote position, the salary range was determined by role, level, and possible location across the US. Individual pay is determined by work location and additional factors including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range based on your location during the hiring process. If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at <a href="#">accommodationrequests@gofundme.com</a> Dedication to Diversity GoFundMe and Classy are committed to leveraging Diversity, Equity, Inclusion, and Belonging to cultivate a culture that embraces and supports the unique identities, experiences, and perspectives of our people and customers. Our diversity recruiting priority is recognized under our first DEIB Driver: Opportunity Foster Diversity - we identify, recruit, and invest in top talent- ensure our people reflect the unique identities, experiences, and perspectives of the communities we serve and are all given the chance to grow. Global Data Privacy Notice for Job Candidates and Applicants: Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available <a href="https://www.gofundme.com/c/personal-privacy-notice-for-classy-and-gofundme" target="_blank">here</a>. By submitting your application, you are agreeing to our use and processing of your data as required. Learn more about GoFundMe: We’re proud to partner with <a href="https://www.gofundme.org/" target="_blank">GoFundMe.org</a>, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their <a href="https://www.gofundme.org/wp-content/uploads/2024/08/GoFundMe.org-FY24-Annual-Report.pdf" target="_blank">FY ‘24 annual report</a>. Our<a href="https://www.gofundme.com/c/gofundme-2024-year-in-help" target="_blank"> annual “Year in Help” report </a>reflects our community’s impact in advancing our mission of helping people help each other. For recent company news and announcements, visit our <a href="https://www.gofundme.com/c/newsroom" target="_blank">Newsroom</a>.

Lead Marketing Operations Manager

Classy, an affiliate of GoFundMe, is a Public Benefit Corporation and giving platform that enables nonprofits to connect supporters with the causes they care about. Classy's platform provides powerful and intuitive fundraising tools to convert and retain donors. Since 2011, Classy has helped nonprofits mobilize and empower the world for good by helping them raise over $7 billion. Classy also hosts the Collaborative conference and the Classy Awards to spotlight the innovative work nonprofits are implementing around the globe. For more information, visit <a href="http://www.classy.org/" target="_blank">www.classy.org</a>. The Senior Enterprise Customer Success Manager (CSM) is a strategic partner to Classy’s largest and most impactful nonprofit clients. This role focuses on account management, relationship management, and project management to drive client success and maximize their impact. The Senior Enterprise CSM will play a critical role in ensuring clients achieve their fundraising goals by leveraging Classy and GoFundMe platforms effectively. Key success metrics include GDVR, year-over-year growth, and retention. This role requires expertise in strategic fundraising, multi-threaded account engagement, and ensuring organizations achieve key lifecycle milestones on the Classy and GoFundMe platforms. Account Management: <ul> <li>Manages high-value accounts and is the primary point of contact, ensuring their long-term success and satisfaction.</li> <li>Drive logo retention within your book of business</li> <li>Ensure customer value realization milestones are met throughout the customer journey</li> <li>Drives adoption of Classy and GoFundMe platform features, maximizing donation realization and year-over-year revenue growth.</li> <li>Owns discovery &amp; strategic discussions to identify opportunities to expand usage of the platform, minimize risk and proactively retain GDV on the platform. Work closely with your Account Executive on strategies for execution.</li> <li>Develop and execute customized account plans to meet client goals, leveraging deep knowledge of the nonprofit fundraising landscape.</li> <li>Responsible for finding potential risks (including competitive intelligence) and overcoming objections by value selling current usage of the platform with a broad range of individuals within organizations including discovery calls, overcoming objections and value-based product demonstrations to retain GDV.</li> </ul> Relationship Management: <ul> <li>Build and maintain strong multi-threaded relationships with key stakeholders across nonprofit clients, including executive leadership and fundraising teams.</li> <li>Serve as a trusted advisor, offering strategic insights and recommendations to help clients achieve their fundraising objectives to maintain strong customer sentiment so that they are referencable clients.</li> <li>Facilitate regular check-ins, business reviews, and executive-level engagements to assess progress and align on future goals. </li> <li>Ability to engage top-level leadership to help drive sentiment, adoption, growth and in rare cases escalation. </li> </ul> Project Management: <ul> <li>Lead clients through onboarding, platform optimization, and ongoing project milestones, ensuring timely delivery of outcomes.</li> <li>Collaborate with internal teams (Professional Services, Support, Product, and Engineering) to address client needs and drive the resolution of complex issues.</li> <li>Monitor client progress against lifecycle milestones and proactively address risks to ensure retention and success.</li> </ul> Strategic Fundraising Support: <ul> <li>Provide guidance on best practices for online fundraising strategies, campaign management, and donor engagement.</li> <li>Analyze client fundraising performance and recommend data-driven optimizations to drive growth and maximize impact.</li> <li>Enable clients to leverage Classy and GoFundMe platforms for innovative fundraising initiatives, ensuring alignment with their mission and goals.</li> <li>Thinking outside the box and proactively anticipating customer needs about the product, digital fundraising, or risks.</li> </ul> You… <ul> <li>5+ years of experience working in customer success, account management, or a similar customer-facing role</li> <li>Driven, self-motivated, enthusiastic, and with a “can-do” attitude </li> <li>Strong relationship-building capabilities</li> <li>Excellent communication (verbal/written) and interpersonal skills</li> <li>Confidence and calm when navigating hard customer conversations</li> <li>Proactive, results-driven mindset with a bias for speed and action</li> <li>Professional executive presence</li> <li>The ability to listen, empathize and ask clarifying questions to identify customer needs and translate them into solutions</li> <li>Skilled at partnering cross-functionally to solve technical issues and identifying when issues need to be escalated</li> <li>Proficient at assessing customer risks and developing mitigation strategies</li> </ul> Why you’ll love it here... <ul> <li> Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year.</li> <li> Innovative Environment: Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere.</li> <li> Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together.</li> <li> Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits.</li> <li> Holistic Support: Enjoy financial assistance for things like hybrid work, family planning, and commuting, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being.</li> <li> Growth Opportunities: Participate in learning, development, and recognition programs to help you thrive and grow.</li> <li> Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups.</li> <li> Community Engagement: Make a difference through our volunteering and Gives Back programs.</li> </ul> We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose. Be a part of something bigger with us! GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences. We are committed to providing diversity, equity, and inclusion training to all employees, and we do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status. The total annual OTE for this full-time position is $86,500 - $129,500 + equity + benefits. As this is a remote position, the salary range was determined by role, level, and possible location across the US. Individual pay is determined by work location and additional factors including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range based on your location during the hiring process. If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at <a href="#">accommodationrequests@gofundme.com</a> Dedication to Diversity GoFundMe and Classy are committed to leveraging Diversity, Equity, Inclusion, and Belonging to cultivate a culture that embraces and supports the unique identities, experiences, and perspectives of our people and customers. Our diversity recruiting priority is recognized under our first DEIB Driver: Opportunity Foster Diversity - we identify, recruit, and invest in top talent- ensure our people reflect the unique identities, experiences, and perspectives of the communities we serve and are all given the chance to grow. Global Data Privacy Notice for Job Candidates and Applicants: Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available <a href="https://www.gofundme.com/c/personal-privacy-notice-for-classy-and-gofundme" target="_blank">here</a>. By submitting your application, you are agreeing to our use and processing of your data as required. Learn more about GoFundMe: We’re proud to partner with <a href="https://www.gofundme.org/" target="_blank">GoFundMe.org</a>, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their <a href="https://www.gofundme.org/wp-content/uploads/2024/08/GoFundMe.org-FY24-Annual-Report.pdf" target="_blank">FY ‘24 annual report</a>. Our<a href="https://www.gofundme.com/c/gofundme-2024-year-in-help" target="_blank"> annual “Year in Help” report </a>reflects our community’s impact in advancing our mission of helping people help each other. For recent company news and announcements, visit our <a href="https://www.gofundme.com/c/newsroom" target="_blank">Newsroom</a>.

Senior Enterprise Customer Success Manager

Classy, an affiliate of GoFundMe, is a Public Benefit Corporation and giving platform that enables nonprofits to connect supporters with the causes they care about. Classy's platform provides powerful and intuitive fundraising tools to convert and retain donors. Since 2011, Classy has helped nonprofits mobilize and empower the world for good by helping them raise over $7 billion. Classy also hosts the Collaborative conference and the Classy Awards to spotlight the innovative work nonprofits are implementing around the globe. For more information, visit <a href="https://www.classy.org" target="_blank">www.classy.org</a>. Join us! The GoFundMe team is searching for our next Senior Solutions Architect to be a hands-on technical expert responsible for designing, validating, and delivering scalable customer solutions. This role is execution-focused, working directly with technical stakeholders to advise on successful Salesforce integration best practices, Classy product solution implementation, and risk mitigation. The Senior Solutions Architect plays a critical role in bridging pre-sales and post-sales, ensuring a seamless transition from technical discovery and solution design during the sales cycle to implementation and ongoing execution. The Job… <ul> <li> <h4>1. Pre-Sales Technical Advisory</h4> <ul> <li>Advise Solution Engineers on any additional technical discovery and feasibility assessments required during the sales process.</li> <li>Collaborate with Solution Engineers on proof of concepts and prototypes to validate proposed architectures before full implementation.</li> <li>Provide clear solution recommendations, outlining trade-offs, technical constraints, and scalability considerations.</li> <li>Accelerate the sales cycle by addressing technical blockers and providing integration guidance early in the process.</li> <li>Design and scope healthy implementations for RFP’s and SOW’s</li> </ul> <h4>2. Solution Design &amp; Technical Execution</h4> <ul> <li>Provide guidance on customer’s implementation of Classy’s Salesforce integration, ensuring plans adhere to Salesforce best practices for configuration, functionality, and performance optimization.</li> <li>Design and lead discussions around Classy’s Salesforce integration architecture, focusing on technical and functional alignment with customer goals.</li> <li>Own the technical design and execution of customer solutions within the full Classy product suite, ensuring feasibility, scalability, and alignment with Classy’s platform architecture.</li> <li>Translate business needs into clear, actionable technical requirements for implementation teams to build.</li> <li>Create and document reusable solution patterns for common use cases (e.g., memberships, premiums, giving cart).</li> </ul> <h4>3. Customer Engagement &amp; Implementation Oversight</h4> <ul> <li>Serve as the primary technical resource during implementation, ensuring solutions are built according to specifications and best practices.</li> <li>Act as a trusted advisor to customer technical teams, project managers, and implementation specialists </li> <li>Proactively identify and mitigate risks related to solution adoption and campaign launch.</li> <li>Guide implementation teams in solving complex integration challenges and optimizing technical execution.</li> </ul> <h4>4. Continuous Improvement &amp; Best Practices</h4> <ul> <li>Develop, implement, and document Salesforce-specific integration frameworks and reusable assets to streamline campaign launch.</li> <li>Provide technical feedback from real-world implementations to refine internal best practices and improve future solution designs.</li> <li>Maintain expertise in Salesforce, enterprise SaaS ecosystems, and API-based integration frameworks.</li> <li>Stay informed on emerging best practices, customer needs, and technology trends to continuously evolve solution approaches.</li> </ul> </li> </ul> You… <ul> <li>6+ years of relevant consulting or professional services experience designing technical solutions</li> <li>4+ years as a certified salesforce administrator architecting, designing and implementing the integration architectures and applications on large-scale technical projects</li> <li>4+ years of experience with Salesforce implementation and configuration, including NPSP, Nonprofit Cloud, managed packages, duplicate management best practices, flows, and security controls</li> <li>Experience in detailing customer requirements, business processes and systems design and making recommendations for future state improvements</li> <li>Strong knowledge &amp; experience with ReST APIs, JS, and implementing middleware</li> <li>Strong organizational skills </li> <li>Exceptional oral and written communication. Must be able to communicate technical concepts clearly and effectively </li> <li>Able to take ownership of complex technical problems and drive them to resolution</li> <li>Ability to understand customer requirements and translate them into technical design</li> <li>Strong people skills to lead collaboration across functions and organizations</li> <li>Exceptional client management and communication skills, ability to guide, train and negotiate technical decisions</li> <li>Experience working in direct client engagements and in project/cost estimation techniques</li> <li>Superior analytical, problem solving and critical thinking abilities</li> <li>Degree or equivalent relevant experience based on the core responsibilities of the role</li> </ul> Preferred… <ul> <li>Experience in payment processing systems</li> <li>Experience with Zapier, Omatic, Microsoft Dynamics, Google Analytics/Tag Manager, or Blackbaud systems</li> <li>Experience with the nonprofit / fundraising industry</li> </ul> Why you’ll love it here: <ul> <li>Market competitive pay.</li> <li>Rich healthcare benefits including employer paid premiums for medical/dental/vision (100% for employee-only plans and 85% for employee + dependent plans) and employer HSA contributions. </li> <li>401(k) retirement plan with company matching.</li> <li>Hybrid workplace with fully remote flexibility for many roles.</li> <li>Monetary support for new hire setup, hybrid work &amp; wellbeing, family planning, and commuting expenses.</li> <li>A variety of mental and wellness programs to support employees. </li> <li>Generous paid parental leave and family planning stipend.</li> <li>Company provided life and disability coverages.</li> <li>Supportive time off policies including vacation, sick/mental health days, volunteer days, company holidays, and a floating holiday.</li> <li>Learning &amp; development and recognition programs.</li> <li>“Gives Back” Program where employees can nominate a fundraiser every week for a donation from the company.</li> <li>Inclusion, diversity, equity, and belonging are vital to our priorities and we continue to evolve our strategy to ensure DEI is embedded in all processes and programs at GoFundMe. Our Diversity, Equity, and Inclusion team is always finding new ways for our company to uphold and represent the experiences of all of the people in our organization.</li> <li>Employee resource groups.</li> <li>Your work has a real purpose and will help change lives on a global scale.</li> <li>You’ll be a part of a fun, supportive team that works hard and celebrates accomplishments together. </li> <li>We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose.</li> <li>We are a certified Great Place to Work, are growing fast and have incredible opportunities ahead!</li> </ul> The total annual salary for this full-time position is $125,000 - $187,000 + equity + benefits. As this is a remote position, the salary range was determined by role, level, and possible location across the US. Individual pay is determined by work location and additional factors including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range based on your location during the hiring process. If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at <a href="#">accommodationrequests@gofundme.com</a> Dedication to Diversity GoFundMe and Classy are committed to leveraging Diversity, Equity, Inclusion, and Belonging to cultivate a culture that embraces and supports the unique identities, experiences, and perspectives of our people and customers. Our diversity recruiting priority is recognized under our first DEIB Driver: Opportunity Foster Diversity - we identify, recruit, and invest in top talent- ensure our people reflect the unique identities, experiences, and perspectives of the communities we serve and are all given the chance to grow. Global Data Privacy Notice for Job Candidates and Applicants: Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available <a href="https://www.gofundme.com/c/personal-privacy-notice-for-classy-and-gofundme" target="_blank">here</a>. By submitting your application, you are agreeing to our use and processing of your data as required. Learn more about GoFundMe: We’re proud to partner with <a href="https://www.gofundme.org/" target="_blank">GoFundMe.org</a>, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their <a href="https://www.gofundme.org/wp-content/uploads/2024/08/GoFundMe.org-FY24-Annual-Report.pdf" target="_blank">FY ‘24 annual report</a>. Our<a href="https://www.gofundme.com/c/gofundme-2024-year-in-help" target="_blank"> annual “Year in Help” report </a>reflects our community’s impact in advancing our mission of helping people help each other. For recent company news and announcements, visit our <a href="https://www.gofundme.com/c/newsroom" target="_blank">Newsroom</a>.

Senior Solutions Architect

Classy, an affiliate of GoFundMe, is a Public Benefit Corporation and giving platform that enables nonprofits to connect supporters with the causes they care about. Classy's platform provides powerful and intuitive fundraising tools to convert and retain donors. Since 2011, Classy has helped nonprofits mobilize and empower the world for good by helping them raise over $7 billion. Classy also hosts the Collaborative conference and the Classy Awards to spotlight the innovative work nonprofits are implementing around the globe. For more information, visit <a href="http://www.classy.org/" target="_blank">www.classy.org</a>. Are you a dynamic, high-performing, and hyper-organized professional ready to advance your sales career? Classy’s sales team is hiring Outbound Development Representatives (BDRs/EDRs) to connect nonprofits with innovative fundraising technology that helps amplify their mission and raise more funds online. The ideal candidate has previous sales development experience, thrives in a fast-paced environment, and knows what it takes to be a top performer. As an Outbound Development Representative, you will play a critical role as the first point of contact for prospective Classy customers. You’ll embrace emerging technology to execute high-volume, strategic, and personalized outreach that resonates with nonprofit decision-makers. Your responsibilities include uncovering fundraising challenges, building tailored engagement plans, and fostering meaningful relationships across departments. You'll facilitate qualifying calls, conduct discovery sessions with key stakeholders, and showcase the value of Classy’s tools, all while managing a high-quality sales pipeline to ensure a seamless handoff of qualified prospects to our Account Executive team. This role provides a unique opportunity to support multiple Account Executives in either the Commercial or Enterprise sector, giving you valuable insight into advanced sales strategies and mentorship to grow your business acumen. At Classy, you’ll thrive in an environment where innovation, collaboration, and personal growth drive meaningful impact for nonprofits around the world. The Job… <ul> <li>Leverage multiple channels (e.g., LinkedIn Sales Navigator, calls, voicemails, and emails) to execute a high volume of outreach with strategy, creativity, and thoughtful persistence to reach key decision-makers.</li> <li>Facilitate qualifying calls and discovery sessions with high-level decision-makers, asking insightful questions to build relationships and showcase the value of Classy’s suite of tools.</li> <li>Execute creative engagement strategies provided by marketing, such as event outreach, mailers, and conference follow-ups, to drive account engagement.</li> <li>Methodically qualify, build, and manage a sales pipeline in Salesforce, with a focus on driving quality conversations that lead to strong deals.</li> <li>Accurately document and track all activities in Salesforce.</li> <li>Embrace emerging AI tools to enhance personalized outreach at scale and innovate as technology evolves.</li> <li>Balance a busy calendar of inbound and outbound priorities while staying focused on key initiatives that drive pipeline.</li> <li>Support multiple Account Executives by managing relationships, coordinating schedules, and contributing to diverse initiatives.</li> <li>Consistently exceed monthly quotas through hard work, proactive growth, and the implementation of feedback.</li> <li>Stay highly organized, adaptable, optimistic, and coachable while thriving in a fast-paced, evolving environment.</li> <li>Become an expert in online fundraising by understanding client needs, overcoming objections, and asking thoughtful questions.</li> </ul> You… <ul> <li>1+ years of inside tech sales or relevant experience, preferably selling over the phone or web.</li> <li>Proven outbound prospecting experience.</li> <li>Excellent listening, verbal, and written skills, with the ability to craft thoughtful, engaging, and relevant communication for prospects.</li> <li>No fear of the phones! Confident speaking to prospects and handling objections.</li> <li>Skilled at navigating organizations to identify and connect with decision-makers.</li> <li>Growth mindset with a commitment to improving skills and adapting to change.</li> <li>High level of emotional intelligence to build and manage relationships effectively.</li> <li>Positive attitude, team player, and driven to win.</li> <li>Technically savvy, with the ability to learn and manage new tools competently.</li> </ul> Preferred… <ul> <li>Bachelor’s degree (preferred but not required).</li> <li>Training or experience in consultative/value-based selling.</li> <li>Proficiency with CRM tools, preferably Salesforce.</li> <li>Experience with tools like Salesloft, 6Sense, LinkedIn Sales Navigator, or similar platforms.</li> <li>A proactive learner who seeks out opportunities for growth and takes feedback into action.</li> <li>A natural problem-solver who thrives on improving systems and processes.</li> <li>Excited by brainstorming and contributing new, creative outreach ideas.</li> <li>Committed to integrity, hard work, and maintaining high ethical standards.</li> <li>Assertive, persistent, and persuasive with strong listening skills—ready to show your grit.</li> <li>Motivated by surpassing goals and achieving excellence.</li> <li>Adaptable and resourceful, thriving in dynamic environments and handling challenges with confidence.</li> <li>Highly organized and detail-oriented, ensuring nothing “slips through the cracks.”</li> </ul> Why you’ll love it here... <ul> <li> Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year.</li> <li> Innovative Environment: Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere.</li> <li> Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together.</li> <li> Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits.</li> <li> Holistic Support: Enjoy financial assistance for things like hybrid work, family planning, and commuting, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being.</li> <li> Growth Opportunities: Participate in learning, development, and recognition programs to help you thrive and grow.</li> <li> Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups.</li> <li> Community Engagement: Make a difference through our volunteering and Gives Back programs.</li> </ul> We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose. Be a part of something bigger with us! GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences. We are committed to providing diversity, equity, and inclusion training to all employees, and we do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status. The total annual salary for this full-time position is $67,000 - $100,000, + equity + benefits. As this is a remote position, the salary range was determined by role, level, and possible location across the US. Individual pay is determined by work location and additional factors including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range based on your location during the hiring process. If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at <a href="#">accommodationrequests@gofundme.com</a> Dedication to Diversity GoFundMe and Classy are committed to leveraging Diversity, Equity, Inclusion, and Belonging to cultivate a culture that embraces and supports the unique identities, experiences, and perspectives of our people and customers. Our diversity recruiting priority is recognized under our first DEIB Driver: Opportunity Foster Diversity - we identify, recruit, and invest in top talent- ensure our people reflect the unique identities, experiences, and perspectives of the communities we serve and are all given the chance to grow. Global Data Privacy Notice for Job Candidates and Applicants: Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available <a href="https://www.gofundme.com/c/personal-privacy-notice-for-classy-and-gofundme" target="_blank">here</a>. By submitting your application, you are agreeing to our use and processing of your data as required. Learn more about GoFundMe: We’re proud to partner with <a href="https://www.gofundme.org/" target="_blank">GoFundMe.org</a>, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their <a href="https://www.gofundme.org/wp-content/uploads/2024/08/GoFundMe.org-FY24-Annual-Report.pdf" target="_blank">FY ‘24 annual report</a>. Our<a href="https://www.gofundme.com/c/gofundme-2024-year-in-help" target="_blank"> annual “Year in Help” report </a>reflects our community’s impact in advancing our mission of helping people help each other. For recent company news and announcements, visit our <a href="https://www.gofundme.com/c/newsroom" target="_blank">Newsroom</a>.

5 Classy Jobs