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Arvest Bank Group

Live ATM Customer Experience Specialist 1 - 12653

Pay is based on a number of factors including the successful candidate’s job-related knowledge and skills, qualifications, and prior experience. Arvest offers a comprehensive suite of benefits, including a full range of health and life, financial, and wellness benefits. For more information about benefits, please visit&nbsp;[<a href="http://www.arvest.com/careers/benefits" target="_blank">www.arvest.com/careers/benefits</a>](<a href="https://www.arvest.com/careers/benefits" target="_blank">https://www.arvest.com/careers/benefits</a>). **Position is located at 502 S. Main Mall, Tulsa, OK 74103.** **Hours are Monday through Friday&nbsp; with ability to work additional hours as needed.** **SUMMARY:** Under general supervision and direction, the Commercial Banker 2 manages medium to large size secured or asset based credit loans, working capital lines of credit, and treasury opportunities. The incumbent develops commercial relationships for which to market Arvest’s products and services to meet current and future needs of clients. Demonstrates critical thinking, time management, and the ability to prioritize client’s needs and customer service. The incumbent maintains an effective working relationship and open communication with clients to enhance knowledge of business condition opportunities and potential risks. The incumbent utilizes the bank’s available assets to maximize the generation of revenue, profits, deposits, and plus other cross- selling opportunities. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired. **ESSENTIAL DUTIES and RESPONSIBILITIES** include the following. Other duties may be assigned. **1.** Manage medium to large size secured or asset based credit loans, working capital lines of credit, and treasury opportunities. Focus in prospecting is operating business versus investment/transaction opportunities. Prospecting new business in accordance within Arvest policies and procedures and achieve growth goals. **2.** Develop commercial relationships for which to market Arvest’s products and services to meet current and future needs of clients in accordance with Arvest’s CFB4 process. **3.** Maintain an effective working relationship and open communication with clients to enhance knowledge of business condition opportunities and potential risks. **4.** Build internal relationships with other departments such as Treasury Management, International Banking, Wealth Management and Equipment Finance to enhance the overall banking relationship ensuring the client’s business objectives are met. **5.** Perform ongoing review of portfolio for appropriate customer alignment and focus based on opportunities and market data. **6.** Cultivate prospects through client referrals, networking, social media, sales calls and participation in professional organizations, social contacts and relationships built in the community. **7.** Analyze current financial information on existing loans for the purpose of conducting periodic reviews to determine the ongoing credit worthiness of clients. **8.** Consult&nbsp;with&nbsp;clients&nbsp;and&nbsp;prospective&nbsp;clients to make sound financial recommendations for qualifying services. **9.** Work&nbsp;within&nbsp;underwriting&nbsp;authority and exercise appropriate discretion daily to analyze loan prospects. **10.** Actively participate in civic and public relations activities that provides new business for the bank and further development of relationships with existing customers. **11.** Maintain knowledge and adherence to all federal and state regulations and Arvest Loan Policy and Procedures. **12.** Understand and comply with bank policy, laws, regulations, and the bank’s BSA/AML Program, as applicable to your job duties. This includes but is not limited to; complete compliance training and adhere to internal procedures and controls; report any known violations of compliance policy, laws, or regulations and report any suspicious customer and/or account activity. **TEAM ACCOUNTABILITIES:** · Cross-sell other services of the bank. · Support and uphold the Arvest Mission Statement. · Uphold the Arvest Code of Ethics that confidential information is safeguarded. · Maintain a high level of cooperation and rapport with all associates in order to ensure accurate and efficient operations and service. · Formulate and communicate new ideas and suggestions that will improve profitability and efficiency for the bank’s overall operation. · Promote professionalism at all times. **SUPERVISORY RESPONSIBILITIES:** May directly supervise 1 or more associates as assigned by the Manager. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Ensure direct reports have completed required compliance training and are adhering to all internal procedures and controls as it relates to bank policy, laws, regulations and Arvest’s BSA/AML Program. Responsibilities include interviewing, hiring, appraising performance, rewarding, and disciplining associates. The incumbent has the authority and the appropriate influence to make recommendations regarding hiring, firing, advancement, promotion, or any other change of status of other associates within the guidelines of the bank’s procedures and guidelines for such change of status events. The incumbent provides training, planning, assigning, and directing work assignments and schedules; addressing complaints and resolving problems. Responsibilities: **QUALIFICATION REQUIREMENTS:** To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. **EDUCATION and/or EXPERIENCE:** · Bachelor’s Degree in Accounting, Marketing, Business Administration, Finance, or related field or equivalent military or related experience required. Relevant military experience is considered for veterans and transitioning service members. · 3 years previous lending related experience with emphasis in evaluation and/or origination of complex credits required. · Completion of Commercial Lending School within first 24 months in position required. · Completion of CFB4 training within first 6 months required. · Proven ability to build full banking relationships required. · Commercial Lending School, Omega Cash Flow analysis courses, or pursuing an advanced degree preferred. · Arvest experience preferred. **OTHER SKILLS and ABILITIES:** · Must be able to arrive at work on time, work on site and have regular work attendance · Must be able to work cooperatively with other co-workers regardless of personality, presence, or communication style · Must be able to provide cordial customer service regardless of customer personality, presence, or communication style · Must be able to perform several tasks at once · Must be able to work in a stressful atmosphere · Must be able to rotate job tasks · Must be able to greet others cordially · Must be able to coordinate multiple and changing priorities · Must be able to verbally communicate with all other associates · Must be able to operate telephone, scanner, copier and fax machines · Must be able to occasionally work outside of normal business hours · Must be able to move from department, division, or bank to department, division or bank to attending meetings · Must be able to operate personal computer keyboard in order to create reports, schedules, and other appropriate documentation **PHYSICAL DEMANDS:** The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate is regularly required to stand, walk, site, and to talk and hear. The associate must occasionally reach with hands and arms, stoop, kneel, or crouch. The associate may occasionally be required to lift or move up to 25 pounds. Specific vision abilities required by this job include close, distance, color vision, and the ability to adjust focus. The associate must be able to travel occasionally by themselves within the U.S., including overnight, and via automobile and air. **WORK ENVIRONMENT:** The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. **Grade 16C** **Pay Range:&nbsp;**$111260 - $132117 per year

Commercial Banker 2

Pay is based on a number of factors including the successful candidate’s job-related knowledge and skills, qualifications, and prior experience. Arvest offers a comprehensive suite of benefits, including a full range of health and life, financial, and wellness benefits. For more information about benefits, please visit&nbsp;[<a href="http://www.arvest.com/careers/benefits" target="_blank">www.arvest.com/careers/benefits</a>](<a href="https://www.arvest.com/careers/benefits" target="_blank">https://www.arvest.com/careers/benefits</a>). **Position is Monday through Friday from 8 am to 5 pm with the ability to work additional hours as project needs demand.** **Incumbent should be located within the Arvest 4 State Footprint (AR, KS, MO, OK).** **Preferred Qualifications:** - **Terraform experience** - **Cisco Route/Switch configuration and troubleshooting experience** - **Infoblox experience** **SUMMARY:** An independent technology professional developing and applying technical expertise in one or more disciplines that support the organization’s technology infrastructure. **ESSENTIAL DUTIES AND RESPONSIBILITIES** include the following. Other duties may be assigned. 1. Participates in infrastructure planning and provides insight into the future of their area of technology. 2. Promotes technical standards and supports migration efforts to the future infrastructure. 3. Manages the product lifecycle for a component of the infrastructure to assure operational availability; specifies changes for implementation; gathers data and analyzes capacity and performance. 4. Analyzes the current state of the infrastructure and identifies opportunities for improvement.Contributes to changes to established blueprints, documents them effectively, and executes the implementation of changes in their area(s) of responsibility. 5. Is responsible for problem management for installed technical solutions within their area of responsibility; analyzes a chain of events, identifies root cause, and applies technical knowledge following established procedures and standards. 6. Proactively recommends required maintenance and upgrades as appropriate. 7. Continuously updates knowledge databases including lessons learned from problem management. 8. Initiates and supports the implementation of new technologies for their area of the infrastructure. 9. May lead or mentor more junior staff. 10. May participate in on-call rotations as needed. 11. May be required to perform work after hours. 12. Participates in incident management 13. Understand and comply with bank policy, laws, regulations, and the bank's BSA/AML Program, as applicable to your job duties. This includes but is not limited to; complete compliance training and adhere to internal procedures and controls; report any known violations of compliance policy, laws, or regulations and report any suspicious customer and/or account activity. **TEAM ACCOUNTABILITIES:** - Support and uphold the Arvest Mission Statement. - Uphold the Arvest Code of Ethics and ensure that confidential information is safeguarded. - Maintain a high level of cooperation and rapport with all associates in order to ensure accurate and efficient operations and service. - Formulate and communicate new ideas and suggestions that will improve profitability and efficiency for the company’s overall operation. - Promote professionalism at all times. Responsibilities: **QUALIFICATION REQUIREMENTS:** To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. **EDUCATION and/or EXPERIENCE:** - Bachelor’s Degree in related field or equivalent relevant experience required. - 6 years of relevant experience required. **OTHER SKILLS AND ABILITIES:** - Must be able to arrive at work on time, work on site and have regular work attendance - Must be able to work cooperatively with other co-workers regardless of personality, presence or communication style - Must be able to provide cordial customer service regardless of customer personality, presence or communication style - Must be able to perform several tasks at once - Must be able to work in a stressful atmosphere - Must be able to rotate job tasks - Must be able to greet others cordially - Must be able to coordinate multiple and changing priorities - Must be able to verbally communicate with all other associates - Must be able to operate telephone, scanner, copier and FAX machines - Must be able to occasionally work outside of normal business hours. - Must be able to move from department, division, or bank to department, division, or bank to attend meetings - Must be able to operate personal computer keyboard in order to create reports, schedules and other appropriate documentation - Persuades and negotiates in a tactful and diplomatic fashion. - Manages user expectations effectively and proactively. - Collaborates with users cross-functionally to identify innovative methods of leveraging technology to improve efficiency, quality and speed to achieve successful outcomes. - Integrates the potentially diverse needs of many users and stakeholders and successfully manages varying perspectives. - Establishes effective relationships with internal and external clients and vendors. - Works with vendor teams to understand deliverables and ensure they align with the business and IT needs. **PHYSICAL DEMANDS:** The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate is regularly required to stand, walk, sit, and to talk and hear. The associate must occasionally reach with hands and arms; stoop, kneel, or crouch. The associate may occasionally be required to lift or move up to 25 pounds. Specific vision abilities required by this job include close, distance and color vision and the ability to adjust focus. **WORK ENVIRONMENT:** The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. **Grade 15I** **Pay Range:&nbsp;**$84850 - $100757 per year

3 Arvest Bank Group Jobs