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Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to<a href="https://customers.twilio.com/" target="_blank"> hundreds of thousands of businesses </a>and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to <a href="https://www.twilio.com/en-us/blog/open-work" target="_blank">remote-first work</a>, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. See yourself at Twilio Join the team in Twilio’s R&amp;D organization as our new Learning and Experience Manager, reporting into the Director, R&amp;D, Learning and Development. About the job Twilio is the world’s leading customer engagement platform empowering developers to build modern communication applications and experiences. Twilio’s R&amp;D team is looking for their Learning Experience Manager (Content Development &amp; Instructional Design) on the Learning and Development team to create engaging, interactive, and effective learning experiences that empower Twilio’s R&amp;D organization with the knowledge they need to succeed. This role will focus on content development and instructional design, ensuring that complex topics are transformed into structured, impactful learning materials. The ideal candidate will apply best practices in instructional design, leverage multimedia and gamification strategies, and work closely with subject matter experts (SMEs) to design high-quality learning experiences specific to R&amp;D functions. Success in this role will be measured by learner engagement, feedback, and the adoption of training programs, fostering a culture of continuous learning and innovation. Be part of a forward-thinking organization that values innovation and employee growth, where you have the opportunity to contribute directly to the learning culture and support meaningful change across Twilio’s R&amp;D organization. You will be partnering and collaborating with a variety of stakeholders from Product, Engineering, Operations, central L&amp;D, and Human Resources to craft a thoughtful design and contribute to comprehensive learning initiatives within Twilio’s R&amp;D organization. If you are excited about building and contributing to a high-performing L&amp;D team within Product Operations, this is the opportunity for you. Responsibilities In this role, you’ll be responsible for: <ul> <li> Creates Engaging Learning Content – Develop interactive eLearning, microlearning modules, and video-based training to enhance learning experiences.</li> <li> Collaborates with SMEs &amp; Stakeholders – Partners with Engineering, Product, UX, and TPM to translate complex technical topics into digestible training and content for broad use within corporate repositories and intranets.</li> <li> Designs Self-Paced &amp; Instructor-Led Learning – Balances asynchronous and live training approaches, incorporating multimedia content like videos, animations, and interactive simulations.</li> <li> Ensures Accessibility &amp; Engagement – Uses gamification, multimedia, and diverse formats to accommodate different learning styles and needs in a remote-first environment.</li> <li> Manages Learning Systems &amp; Tools – Administers LMS, tracks enrollments and completions, and reports learning impact for optimization.</li> <li> Owns Stakeholder Communication – Keeps teams informed about training initiatives, schedules, and updates for alignment across functions.</li> <li> Oversees Training Logistics – Coordinates live sessions, workshops, and virtual rollouts, integrating with corporate tools for seamless learning experiences.</li> <li> Drives Onboarding &amp; Continuous Training – Designs structured onboarding frameworks and continuous enablement programs to upskill R&amp;D teams in technical expertise and customer engagement.</li> <li> Develops PDLC &amp; Documentation Training – Creates structured learning plans on the Product Development Lifecycle (PDLC) framework, governance, and best practices for writing critical product and technical documents for all responsible roles.</li> <li> Measures &amp; Optimizes Learning Impact – Tracks and reports learning effectiveness, engagement, and feedback to drive continuous improvement.</li> </ul> Qualifications Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: <ul> <li> Education: Bachelor’s degree in a relevant field (e.g., Education, Human Resources, Business Administration, or a related discipline).</li> <li> Experience:</li> <ul> <li>Minimum of 5-7 years of experience in Learning and Development, Training, or Organizational Development, preferably in an R&amp;D or technology-driven environment with a preference for experience working with or within a Product Operations function</li> <li>Proven track record of designing and delivering successful learning programs.</li> <li>Experience in designing and implementing training programs, particularly in technical fields or within R&amp;D organizations.</li> <li>Strong instructional design background - expertise in Articulate 360, Captivate, Rise, Camtasia or similar tools.</li> <li>Knowledge of learning analytics to track content effectiveness.</li> <li>Experience in learning theories/concepts and engagement strategies.</li> <li>Familiarity with AI-driven learning personalization and adaptive learning tools is a plus.</li> <li>Experience overseeing large scale projects and events.</li> </ul> <li> Technical Skills: Understanding of the Product Development Lifecycle and RACI frameworks. Ability to create technical training materials for Engineering, Product, TPM, etc. teams.</li> <li> Communication Skills: Exceptional verbal and written communication skills with the ability to convey complex concepts clearly and engagingly.</li> <li> Creativity and Innovation: Strong ability to develop programs that foster a culture of creativity and innovation through learning activities such as hackathons and workshops.</li> <li> Analytical Skills: Ability to assess training needs and measure the effectiveness of learning initiatives through data analysis and feedback mechanisms.</li> <li> Learning Technologies: Familiarity with e-learning platforms, Learning Management Systems (LMS), and other digital tools.</li> <li> Project Management: Experience in managing training projects, including planning, execution, and evaluation.</li> <li> Cultural Competence: Understanding of diverse learning styles and cultural differences to create inclusive training experiences.</li> <li> Leadership Influence: Ability to influence at manager levels of the organization and across functions.</li> <li> Passionate about learning and development: Continuous improvement mindset.</li> </ul> Collaborative and Adaptable: Able to work effectively in a fast-paced, dynamic R&amp;D environment. <ul> <li> Continuous Learning: Commitment to personal and professional development, staying updated on industry trends and best practices.</li> </ul> Location This role will be remote,but is not eligible to be hired in San Francisco, CA, Oakland, CA, San Jose, CA, or the surrounding areas. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 5-10% travel is anticipated to help you connect in-person in a meaningful way. What We Offer There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call <a href="https://www.twilio.com/company/values" target="_blank">Twilio Magic</a>. Additionally, we empower employees to build <a href="https://twilio.org/support-and-resources/impact-fund" target="_blank">positive change in their communities</a> by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, <a href="https://www.twilio.com/company/jobs#open-positions" target="_blank">please consider other open positions</a>. *Please note this role is open to candidates outside of Colorado, California, New York, and Washington. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows: <ul> <li>Based in Colorado: $126,000.00- $157,500.00.</li> <li>Based in New York, Washington State, or California (outside of the San Francisco Bay area): $133,400.00- $166,700.00</li> <li>Based in the San Francisco Bay area, California: $148,200.0- $185,200.00.</li> <li>This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.</li> </ul> The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call <a href="https://www.twilio.com/company/values" target="_blank">Twilio Magic</a>. Additionally, we empower employees to build <a href="https://twilio.org/support-and-resources/impact-fund" target="_blank">positive change in their communities</a> by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, <a href="https://www.twilio.com/company/jobs#open-positions" target="_blank">please consider other open positions</a>. Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law. Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at <a href="#">accommodations@twilio.com</a>.

Twilio

Learning & Experience Manager , R&D

R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our Professional Coder III you will be responsible for reviewing clinical documentation and diagnostic results as appropriate (i.e., to extract data and apply appropriate ICD-10-CM, HCPCS and CPT-4 codes for billing, review and correct billing edits, internal and external reporting, research, and regulatory compliance). Every day you will accurately code conditions and procedures as documented in the ICD-10-CM Official Guidelines for coding and reporting, reviews physician assigned diagnosis code after thorough review of the medical record and, if necessary, queries physician for additional clarity in a professional manner, and Communication with other departments to recommend coding guidance for charge corrections, appeals processes, and patient billing concerns. To thrive in this role, you must be Able to accurately abstract information from the medial records into the abstract system, according to established guidelines. Here’s what you will experience working as a Professional Coder III: <ul><li>Assigns codes for diagnoses, treatments and procedures according to the appropriate classification system for professional service encounters to determine the highest level of specificity ICD-10 codes, CPT codes, HCPCS codes, and modifiers. </li></ul><ul><li>Abides by the Standards of Ethical Coding as set forth by the American Health Information Management Association (AHIMA) and American Academy of Professional Coders (AAPC) adheres to official coding guidelines. </li></ul><ul><li>Meet and/or exceeds the established quality standard of 95% accuracy while meeting and/or exceeding productivity standards </li></ul><ul><li>Uses CCI edit software to check bundling issues, modifier appropriateness, and LCD’s/NCD’s for medical necessity. </li></ul><ul><li>Review documentation (and returned accounts) to verify and correct place of service, billing and service providers, or other missing data elements (ie: NDC #, or number of units) </li></ul>Required Skills: <ul><li>High School Diploma or GED required CCS-P, CPC </li></ul><ul><li>Must be able to demonstrate proficiency in professional services (95% accuracy). </li></ul><ul><li>Extensive knowledge of official coding conventions and rules established by the American Medical Association (AMA) (ie: Documentation Guidelines ’95 &amp; ’97) </li></ul>For this US-based position, the base pay range is $18.16 - $31.13 per hour . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career. Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a <a href="http://go.r1rcm.com/benefits" target="_blank">competitive benefits package.</a>R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights <a href="https://f.hubspotusercontent20.net/hubfs/4941928/California%20Consent%20Notice.pdf" target="_blank">California Consent </a>To learn more, visit: <a href="https://R1RCM.com" target="_blank">R1RCM.com</a>Visit us on <a href="https://www.facebook.com/R1RCM" target="_blank">Facebook</a>#Hospitals #Coding #CPC #CCS-P #LI-TJ-2022

R1 RCM

Multi Specialty Professional Services Coder III

<h3>Details </h3><ul> <li> Department: Primary Care Clinic</li> <li> Schedule: Full Time, Monday - Friday; 7:30am- 4:30pm</li> <li> Facility: Ascension Medical Group</li> <li> Location: Sapulpa, Ok. </li> </ul><h3>Benefits </h3>Paid time off (PTO) Various health insurance options &amp; wellness plans Retirement benefits including employer match plans Long-term &amp; short-term disability Employee assistance programs (EAP) Parental leave &amp; adoption assistance Tuition reimbursement Ways to give back to your communityBenefit options and eligibility vary by position. Compensation varies based on factors including, but not limited to, experience, skills, education, performance and salary range at the time of the offer.<h3>Responsibilities </h3>Provide care to patients under the direction of a registered nurse or physician, functioning within scope of license.<ul> <li>Contribute to the assessment of patients and assure the well-being of patients.</li> <li>Administer medications and observe patients for adverse reactions to medications or treatments.</li> <li>Perform laboratory tests and therapeutic services.</li> <li>Educate patients/families about disease treatment plan including self care post discharge, holistic health needs, available resources and follow up care.</li> </ul><h3>Requirements </h3>Licensure / Certification / Registration:<ul> <li>BLS Provider obtained within 1 Month (30 days) of hire date or job transfer date required. American Heart Association or American Red Cross accepted.</li> <li>Licensed Practical/Vocational Nurse credentialed from the Oklahoma Board of Nursing required. Valid OK LPN license or license issued by State of Kansas for positions residing in Kansas required. Knowledge and skill in writing prescriptions for the Physician as needed.</li> </ul>Education:<ul><li>High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.<ul><li>Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.</li></ul> </li></ul><h3>Why Join Our Team </h3>Ascension St. John has been serving Northeast Oklahoma with compassionate, personalized care since 1926. Join more than 7,000 associates and find a rewarding healthcare career at one of our 6 hospitals and numerous other sites of care. When you join our care teams, you join a team dedicated to providing spiritually centered, holistic care which sustains and improves the health of the communities we serve.Ascension is a leading non-profit, faith-based national health system made up of over 134,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities in 19 states.Our Mission, Vision and Values encompass everything we do at Ascension. Every associate is empowered to give back, volunteer and make a positive impact in their community. Ascension careers are more than jobs; they are opportunities to enhance your life and the lives of the people around you.<h3>Equal Employment Opportunity Employer </h3>Ascension will provide equal employment opportunities (EEO) to all associates and applicants for employment regardless of race, color, religion, national origin, citizenship, gender, sexual orientation, gender identification or expression, age, disability, marital status, amnesty, genetic information, carrier status or any other legally protected status or status as a covered veteran in accordance with applicable federal, state and local laws.For further information, view the <a href="https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf" target="_blank">EEO Know Your Rights (English)</a> poster or <a href="https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRightsSp_10_20.pdf" target="_blank">EEO Know Your Rights (Spanish)</a> poster.As a military friendly organization, Ascension promotes career flexibility and offers many benefits to help support the well-being of our military families, spouses, veterans and reservists. Our associates are empowered to apply their military experience and unique perspective to their civilian career with Ascension.<a href="https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf" target="_blank">Pay Non-Discrimination Notice</a>Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.<h3>E-Verify Statement </h3>This employer participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information. <a href="https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf" target="_blank">E-Verify</a>

Ascension

LPN/LVN-Licensed Practical Nurse- Primary Care Clinic

R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our Senior Ops Lead, you will interact daily with our Performance Management team, site leaders and Shared Service teams. You will be expected to leverage your revenue cycle expertise to help identify opportunities to minimize defects and improve process outcomes, while demonstrating an ability to produce customer-ready deliverables and solid judgement when solving problems. Some of your work products will include financial analyses, process performance reports, process flows, group meeting facilitation, and client relationship development. The ideal candidate will be a high-performing hands-on individual who has proven delivery with a strong understanding of revenue cycle and technology. You will have excellent communication skills, attention to detail and the ability to form the big picture. You likely thrive under pressure and see ambiguity and uncertainty as your opportunity to solve problems, innovate and deliver.You will be expected to work both independently and as part of a team within a highly matrixed work environment. This is truly an exciting time of transformation and provides tremendous opportunity for lasting impact and influence. Here’s what you will experience working as a Senior Ops Lead:<ul> <li>Actively build and participate in the operational rhythm of the business including appropriate communication, insight and incident management</li> <li>Partner across teams and with key stakeholders to simplify processes, policy and align procedures to changing business models/priorities</li> <li>Leverage real-world understanding of healthcare revenue cycle processes and be an expert and trusted agent of communication to drive both accountability and prioritization of critical operational processes</li> <li>Additionally, you will use data to generate key insights including variances to best practice, current maturity and performance, adoption levels, and pain points</li> <li>Ensure that monitoring and controls are relevant and driving accountability across the organization</li> <li>Deliver analysis on Key Performance Indicators (KPIs) that ensure transparency to performance metrics and tracking toward delivery of company financial commitments</li> <li>Provide ad hoc analysis to leadership to help articulate performance trends</li> <li>Develop process solutions through automation, standardization, and innovation</li> <li>Participate in cross-functional collaboration discussions to drive KPI improvement</li> </ul> Required Skills:<ul> <li>Shared Services and/or Operations experience</li> <li>Minimum 4 years of Physican Revenue Cycle Management experience</li> <li>Obtained bachelor’s degree in accounting, Finance, business Administration, Healthcare Administration, or equivalent work experience</li> <li>Proven ability to look at the world through the eyes of others and interpret business needs in a way that drives the success of others</li> <li>Attention to detail, highly organized and strong process-focused aptitude</li> <li>Possess strong leadership and organizational skills and can positively influence others</li> <li>Ability to think creatively, be analytically minded, objective and independent</li> <li>Demonstrated ability to negotiate and provide alternative business solutions</li> <li>Proficiency in Excel, PowerPoint, SQL or Snowflake</li> <li>Outstanding time management skills and the ability to simultaneously manage multiple tasks while remaining self-directed</li> </ul>For this US-based position, the base pay range is $47,237.00 - $78,919.86 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.This job is eligible to participate in our annual bonus plan at a target of 5.00%The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career. Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a <a href="http://go.r1rcm.com/benefits" target="_blank">competitive benefits package.</a>R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights <a href="https://f.hubspotusercontent20.net/hubfs/4941928/California%20Consent%20Notice.pdf" target="_blank">California Consent </a>To learn more, visit: <a href="https://R1RCM.com" target="_blank">R1RCM.com</a>Visit us on <a href="https://www.facebook.com/R1RCM" target="_blank">Facebook</a>

Sr. Ops Lead

Your work days are brighter here.At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.At Workday, we value our candidates’ privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers. Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not.In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.About the TeamAs a member of our diverse and skilled North America Solution Consulting team, you will have the opportunity to communicate and demonstrate the power of Workday's applications to prospects and customers alike. It is this team's job to bring the value of Workday solutions to life and showcase how the world of work can be transformed. Along with working closely with our sales counterparts, this team also sits at the exciting intersection of our Product Management, Consulting Services, Marketing, and Value Management teams, providing exposure to various areas of the business.About the RoleThis is your chance to guide a world class Solution Consulting Team focused on Financials and responsible for selling to prospects and customers in State and Local government. You will be aided and surrounded by some of the first-rate and brightest people in the industry; people who care about our customers and care about assisting them accomplish the results they seek. You will oversee the performance and delivery in support to the sales organization within the region while contributing to the growth of the region and department. Open to traveling 30%About YouBasic Qualifications:<ul><li> Manager, Solution Consultant <ul> <li>5+ years in a sales-related role (sales, presales, value management, customer success, etc.) selling enterprise software</li> <li>2+ years of experience leading people and/or mentoring colleagues on sales opportunity strategy</li> <li>3+ years of working in or selling to Human Resources organizations or have practical HCM experience like Workforce Management, Benefit, comp etc.</li> </ul> Sr. Manager, Solution Consultant <ul> <li>7+ years in a sales-related role (sales, presales, value management, customer success, etc.) selling enterprise software</li> <li>4+ years of experience leading people and/or mentoring colleagues on sales opportunity strategy</li> <li>5+ years of working in or selling to Human Resources organizations or have practical HCM experience like Workforce Management, Benefit, comp etc.</li> </ul> </li></ul>Other Qualifications:<ul> <li>Excellent verbal and written communication skills</li> <li>Experience in a fast-paced work environment</li> <li>Strong problem-solving and critical thinking skills</li> <li>A track record of hiring and retaining innovative employees</li> <li>Consistent achievement or overachievement of assigned goals and targets</li> <li>Success in mentoring coworkers in ways that allowed them to learn new skills and achieve career goals</li> <li>Collaborative with those in other roles to work towards shared goals</li> <li>A history of using data to support your decision-making process</li> </ul> Workday Pay Transparency StatementThe annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday’s comprehensive benefits, please <a href="https://workdaybenefits.com/us/welcome-to-workday-benefits/prospective-workmates" target="_blank">click here</a>.Primary Location: USA.VA.McLean (Tyson's Corner) Primary Location Base Pay Range: $142,800 USD - $214,200 USD Additional US Location(s) Base Pay Range: $142,800 USD - $214,200 USDIf performed in Colorado, the pay range for this job is $ - $ USD based on min and max pay range for that role if performed in CO.The application deadline for this role is the same as the posting end date stated as below: 06/09/2025 Our Approach to Flexible Work With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!

Workday

Manager, Solution Consultant - Workday Financials - State and Local Government

R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our R37 GenAI Lab Senior Process Analyst in the Perfect Claim pillar, you will play a key role in both the assessment and optimization of existing edits and the design and implementation of future edits within a novel claim scrubber system. This position requires an analytical mindset, strong collaboration skills, and the ability to drive innovation in claim processing. To thrive in this position, you will need to be an innovative self-starter and a collaborator as you work with both external vendors and internal partners to achieve goals. You’ll use your prior experience in conceptualizing and developing products and framework to help shape the future state of work, as we build a new GenAI enabled product platform. Here's what you will experience working as a Senior Process Analyst: <ul> <li>Analyze and optimize current edits in claim scrubbers to improve claim processing accuracy and efficiency. </li> <li>Design new edits to address future needs, anticipating changes in claim processing requirements based on payer policies and reimbursement guidelines.</li> <li>Collaborate with cross-functional teams to implement optimization solutions and new edits. </li> <li>Monitor and evaluate the performance of edits, making data-driven recommendations for further enhancement. </li> <li>Ensure compliance of edits with industry standards and regulations. </li> <li>Conduct testing and validation to ensure new edits function accurately and effectively. </li> <li>Analyze trends and patterns to predict future requirements and challenges in claim processing. </li> <li>Produce detailed reports and presentations to communicate findings, analytics, and recommendations. </li> <li>Travel domestically and internationally; 25-50%.</li> </ul> Required Qualifications: <ul> <li>Bachelor's Degree</li> <li>5-8 years of experience in healthcare operations (i.e. revenue cycle management, provider, payer, vendor).</li> <li>Expertise in healthcare billing operations.</li> <li>Strong project management skills with demonstrated track records in quality and operational improvements, ability to prioritize workload, meet deadlines, and perform multiple tasks simultaneously.</li> </ul> For this US-based position, the base pay range is $109,118.00 - $187,269.24 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.This job is eligible to participate in our annual bonus plan at a target of 20.00%The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career. Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a <a href="http://go.r1rcm.com/benefits" target="_blank">competitive benefits package.</a>R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights <a href="https://f.hubspotusercontent20.net/hubfs/4941928/California%20Consent%20Notice.pdf" target="_blank">California Consent </a>To learn more, visit: <a href="https://R1RCM.com" target="_blank">R1RCM.com</a>Visit us on <a href="https://www.facebook.com/R1RCM" target="_blank">Facebook</a>

Senior Process Analyst

Macy's

Warehouse Associate, Tulsa - Full Time (2020)

Location: Ascension St. John Broken Arrow <h2> Shift Hours: Full-Time- Shift Availability from 6:30 AM to 7 PM with Rotating Weekends and Holidays </h2>R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our Customer Service Representative, you’ll work to help our patients check into the hospital. It’s fast-paced on occasion and you’ll be the person they rely on to answer questions during registration. You’ll build trust in these interactions by collecting information accurately and quickly but also by listening with compassion - not just to hear information, but to address their fears, concerns, and questions. To thrive in this job, you’ll need to be a confident multi-tasker who is a quick study with technology and can type and answer phones. You don’t need to have any previous experience or knowledge in healthcare. Since this is a hospital/lab environment, you will need to be prepared to see illness and injuries. We’ll teach you everything you need to know, which makes this a perfect starting point to launch your healthcare career. You must also be up to date on all vaccinations, pass a drug test, and pass a background check prior to hire.Here’s what you can expect working in Patient Registration (Customer Service): <ul> <li>Working on computers and answering phones to intake information in a busy environment. You’ll work across multiple screens collecting details that must be input correctly between physician and nurse check-ins. You should feel comfortable working across multiple programs and typing as quickly as patients can talk. You will work around clinicians interrupting the registration process for emergent clinical care.</li> <li>Helping people who may be very ill or worried. We’re not human computers intaking information. Patients need you to be there for them and listen carefully to ease their anxiety. You’ll ask follow-up questions and build rapport in real time. </li> <li>Fast-paced work environment, often on your feet assisting patients complete their registration. While collecting patient and insurance information may seem straightforward, there is a lot of variation in health plans and coverage, that will require knowledge through training. While the data you collect may be predictable, the people you’ll get it from aren’t. You must work quickly and expect the unexpected. This is not a casual desk job. </li> <li>A team you can rely on. We care about your progress toward career goals. This is just the first step of your healthcare career at R1 RCM Inc. </li> </ul>Requirements:<ul> <li>High School Diploma or GED</li> <li>Excellent customer service experience</li> </ul>For this US-based position, the base pay range is $14.00 - $18.24 per hour . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career. Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a <a href="http://go.r1rcm.com/benefits" target="_blank">competitive benefits package.</a>R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights <a href="https://f.hubspotusercontent20.net/hubfs/4941928/California%20Consent%20Notice.pdf" target="_blank">California Consent </a>To learn more, visit: <a href="https://R1RCM.com" target="_blank">R1RCM.com</a>Visit us on <a href="https://www.facebook.com/R1RCM" target="_blank">Facebook</a>

Customer Service Representative

R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. As a Denials Rules - Senior Rules Architect, you will help the company by expanding the scope, accuracy and impact of Denials Rules across several Service Lines. Every day, you will work with our internal stakeholders and Rules team to support Operations in their ability to drive workflow decisions, process automation and efficiency improvements. You will need a strong understanding of our technical systems (Databricks – Spark SQL), an analytical and process improvement mindset, and the ability to effectively manage multiple projects at once. To thrive in this role, you must be comfortable effectively communicating with all levels, be able to quickly understand complex scenarios, and collaboratively drive change management. This position needs someone that also thrives in combining technical SQL skills and critical thinking with project-based analytical skills. The successful candidate must demonstrate organizational skills and the ability to manage time effectively and prioritize tasks independently. Responsibilities: <ul><li>Build relationships and collaborate with multiple service lines, business leaders, and the Rules team to expand the impact of Denials Rules and drive change through efficiency and process improvement </li></ul> <ul><li>Quickly establish trust and confidence with stakeholders through effective communication, proactive collaboration, and results delivery </li></ul> <ul><li>Be a role model, teacher, coach, mentor, and support system for the Senior/Rules Associates </li></ul> <ul><li>Demonstrate a trailblazer and innovative mindset that is not afraid to think outside of the box and pressure-test existing processes to seek out new and improved ways of optimizing the business </li></ul> <ul><li>Ability to effectively track and manage various projects across the team that can span a variety of project types from technical to strategic </li></ul> <ul><li>Dedicate time to seeking out opportunities to expand scope and impact across new and existing service lines, followed by developing a strategic plan and working with relevant stakeholders to implement </li></ul> <ul><li>Work with the Denials Rules team to monitor and analyze rule performance and identify action-based insights that the team can then implement </li></ul> <ul><li>Conduct macro-level and micro-level data analysis to support a variety of strategic solutions based on stakeholder feedback and priorities to target proactive rule creation, refinement, and optimization </li></ul> <ul><li>Develop the ability to build and improve PowerBI reports, including a robust understanding of R1’s data environments (e.g., Snowflake, Databricks) that serve both internal and external initiatives </li></ul> <ul><li>Identify and implement opportunities to optimize internal processes through Spark SQL and Python automation. Partner with the Denials Rules technical team to build out new and improved solutions </li></ul> <ul><li>Develop skills to troubleshoot complex code and ability to resolve bugs in rules engine </li></ul> <ul><li>Review various data sets for inconsistencies, errors, or omissions, as well as work with internal teams to import, cleanse and leverage data fields </li></ul> Required Skills: <ul><li>Strong communication skills and ability to build relationships and collaborate with others </li></ul> <ul><li>Detail-oriented, with demonstrated organizational skills and the ability to manage time effectively, and prioritize tasks </li></ul> <ul><li>Advanced conceptual, quantitative, and qualitative analytical skills </li></ul> <ul><li>Self-starter and ability to quickly learn new skills and programs </li></ul> <ul><li>Intermediate+ level experience with SQL programming </li></ul> <ul><li>Experience with ETL processes in a SQL environment </li></ul> <ul><li>Understanding of ICD-10, HCPCS/CPT coding, medical terminology </li></ul> <ul><li>Understanding of EOB and hospital billing form (UB-04) requirements </li></ul> <ul><li>Proficient in Microsoft Excel (experience using Microsoft Access is a plus) </li></ul> For this US-based position, the base pay range is $78,456.00 - $110,335.12 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.This job is eligible to participate in our annual bonus plan at a target of 10.00%The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career. Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a <a href="http://go.r1rcm.com/benefits" target="_blank">competitive benefits package.</a>R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights <a href="https://f.hubspotusercontent20.net/hubfs/4941928/California%20Consent%20Notice.pdf" target="_blank">California Consent </a>To learn more, visit: <a href="https://R1RCM.com" target="_blank">R1RCM.com</a>Visit us on <a href="https://www.facebook.com/R1RCM" target="_blank">Facebook</a>

Senior Rules Architect, Denials

R1 RCM Inc. is a leading provider of technology-enabled revenue cycle management services which transform and solve challenges across health systems, hospitals and physician practices. Headquartered in Chicago, R1® is a publicly-traded organization with employees throughout the US and international locations. Our mission is to be the one trusted partner to manage revenue, so providers and patients can focus on what matters most. Our priority is to always do what is best for our clients, patients and each other. With our proven and scalable operating model, we complement a healthcare organization’s infrastructure, quickly driving sustainable improvements to net patient revenue and cash flows while reducing operating costs and enhancing the patient experience. As our Hospital Revenue Integrity Analyst you will ensure accurate and optimal revenue capture for services provided and managing and maintaining the hospital’s Charge Description Master (CDM). Everyday you will ensure that all services and procedures are accurately listed in the CDM to reflect the hospital’s current offerings. To thrive in this role you must have a coding certification and experience working in revenue cycle.Key Responsibilities:CDM Maintenance:<ul> <li>Developing and implementing pricing strategies for various services and procedures, considering factors like costs, market rates, and reimbursement policies.</li> <li>Ensuring that hospital policies and procedures related to billing and coding are followed by all relevant departments.</li> <li>Analyzing billing trends and identifying opportunities for revenue improvement or areas of potential compliance risk.</li> </ul>Charge Capture Analysis:<ul> <li>Review and analyze patient records, billing data, and financial statements to ensure accurate charge capture.</li> <li>Identify discrepancies or errors in charge capture processes and rectify them.</li> </ul>Coding Compliance:<ul><li>Verify that medical codes (ICD-10, CPT, HCPCS) assigned to procedures and diagnoses are accurate and compliant with coding guidelines.</li></ul>Reimbursement Review:<ul><li>Analyze payer contracts and reimbursement rates to ensure that services are billed and reimbursed appropriately.</li></ul>Qualifications:<ul> <li>Certified Professional Coder (CPC), Certified Outpatient Coder (COC), Registered Health Information Technician (RHIT), Registered Health Information Administrator (RHIA) or similar coding certification required</li> <li>3 years' experience in Hospital Based Charge Description Master (CDM)</li> <li>In-depth knowledge of healthcare reimbursement methodologies, coding systems, and billing regulations.</li> <li>Intermediate Excel experience: must be able to perform Vlook-up function</li> <li>Preferred experience with Paragon, Meditech, and Cerner Millenium systems</li> </ul>For this US-based position, the base pay range is $45,011.00 - $63,466.20 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.This job is eligible to participate in our annual bonus plan at a target of 5.00%The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career. Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a <a href="http://go.r1rcm.com/benefits" target="_blank">competitive benefits package.</a>R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights <a href="https://f.hubspotusercontent20.net/hubfs/4941928/California%20Consent%20Notice.pdf" target="_blank">California Consent </a>To learn more, visit: <a href="https://R1RCM.com" target="_blank">R1RCM.com</a>Visit us on <a href="https://www.facebook.com/R1RCM" target="_blank">Facebook</a>

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