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See yourself at Twilio Join the team as Twilio’s next WFM Scheduling Analyst. Who we are &amp; why we’re hiring Twilio powers real-time business communications and data solutions that help <a href="https://customers.twilio.com/" target="_blank">companies and developers worldwide</a> build better applications and customer experiences. Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias. At Twilio, we support <a href="https://www.twilio.com/company/diversity" target="_blank">diversity, equity &amp; inclusion</a> wherever we do business. About the job We are seeking a dynamic and detail-oriented WFM Scheduling Analyst to join our Global Workforce Management (WFM) team. This role is pivotal in ensuring the smooth day-to-day operations of our global contact centers, focusing on real-time monitoring, staffing optimization, and maintaining service level agreements (SLAs). The ideal candidate will be proactive, analytical, and capable of managing a fast-paced environment while collaborating with a global team to drive operational efficiency. Responsibilities In this role, you’ll: <ul> <li>Actively monitor real-time performance across all global operations teams, identifying potential issues in staffing levels, call volume spikes, and adherence to schedules</li> <li>Adjust schedules and allocate resources in real-time to ensure service levels are met, optimizing staff utilization</li> <li>Provide immediate and effective solutions to operational challenges such as call queues, technical support engineer (TSE) / agent availability, and unexpected events</li> </ul> <ul> <li>Generate and analyze intraday reports to track key metrics such as occupancy, service levels, and average handling time (AHT)</li> <li>Communicate real-time performance updates to operations teams, leadership, and other key stakeholders, providing recommendations for optimizing performance</li> <li>Proactively inform management of any critical issues that may impact SLAs or customer experience, ensuring rapid escalation and resolution</li> </ul> <ul> <li>Implement real-time adjustments to workforce plans based on demand, including reallocation of TSE/ agents, skill-based routing, and schedule modifications</li> <li>Collaborate with the WFM scheduling team to ensure shift changes and workforce adjustments align with operational goals</li> <li>Work with global teams to manage and coordinate staffing for multi-region and multi-time zone operations, ensuring a seamless workforce across different markets</li> <li>Respond to real-time incidents, including system outages, weather-related issues, or unexpected increases in contact volume, by making immediate operational adjustments</li> <li>Coordinate with IT, operations, and support teams to manage workforce needs during crises and ensure business continuity</li> </ul> <ul> <li>Use real-time data to analyze and identify trends that impact workforce performance, TSE / agent productivity, and customer experience</li> <li>Provide recommendations for process improvements, staffing efficiencies, and better resource allocation based on real-time observations</li> <li>Contribute to continuous improvement efforts in workforce management processes by identifying areas of inefficiency or opportunity</li> </ul> <ul> <li>Work closely with Operations, Scheduling, and Forecasting teams to ensure alignment between real-time management and broader workforce strategies</li> <li>Support global workforce optimization efforts by sharing insights and contributing to the development of best practices</li> </ul> Qualifications Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: <ul> <li>3 years of experience in a Scheduling analyst, contact center operations, or workforce management role</li> <li>Ability to work in shifts - 6:30 AM To 3:30 PM </li> <li>Familiarity with workforce management tools (e.g., NICE, Calabrio, Verint, IEX, or similar WFM systems)</li> <li>Strong analytical skills, with the ability to interpret real-time data and make quick decisions to optimize operations</li> <li>Excellent communication skills, with the ability to interact effectively with global teams and senior stakeholders</li> <li>High attention to detail, problem-solving abilities, and the capacity to manage multiple tasks in a fast-paced environment</li> <li>Ability to work in a 24/7 environment, with flexibility to adjust to changing business needs across the Americas and APJ regions and different time zones</li> <li>Experience in a global or multi-site contact center environment is a plus</li> </ul> Location This role will be based remotely in India (Karnataka, Tamil Nadu, Telangana, Maharashtra, Delhi) Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call <a href="https://www.twilio.com/company/values" target="_blank">Twilio Magic</a>. Additionally, we empower employees to build <a href="https://twilio.org/support-and-resources/impact-fund" target="_blank">positive change in their communities</a> by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, <a href="https://www.twilio.com/company/jobs#open-positions" target="_blank">please consider other open positions</a>. Twilio is proud to be an equal opportunity employer. Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law. Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at <a href="#">accommodation@twilio.com</a>.

Twilio

Workforce Management Scheduling Analyst - P2

Liberty Mutual Strategic Ventures

Senior Analyst, Product Research

Lead Accountant - Reinsurance

<h1> Senior Data Analytics Engineer, USRM Modeling Data Solutions</h1> Job Locations US-Remote | US-OH-Columbus | US-WA-Seattle | US-MA-Boston | US-NH-Portsmouth <dl> <dt>ID</dt> <dd> 2025-68773 </dd> <dt>Position Type</dt> <dd> Full-Time </dd> <dt>Minimum Salary</dt> <dd> USD $66,000.00/Yr. </dd> <dt>Maximum Salary</dt> <dd> USD $157,000.00/Yr. </dd> <dt>Typical Starting Salary</dt> <dd> $76,000-$125,000 </dd> <dt>Flexible Time Off Annual Accrual - days</dt> <dd> 20 </dd> <dt>Application Deadline</dt> <dd> 3/11/25 </dd> </dl> <h2> Pay Philosophy </h2> The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. <h2> Description </h2> If you are passionate about data engineering and want an opportunity to work with the latest technologies, then Modeling Data Solutions has the position for you. Modeling Data Solutions is seeking experienced data analytics engineers to join its personal lines auto and personal lines property teams. This is an exciting opportunity to join the US Data Science Infrastructure department helping to support creating cutting edge pricing programs. You will play a critical role in designing and developing the data solutions needed for research and development as well as providing front line data support in launching new products into market. You will collaborate with multiple stakeholders including data scientists and product analysts to gather requirements, design, and implement robust data solutions. **This is a ranged posting, level offered will be based on skills and experience at manager discretion.** **This role may have in-office requirements depending on candidate location.** Responsibilities: <ul> <li>Design, develop, and optimize data pipelines and ETL processes to ensure high-quality data is available for analysis.</li> <li>Analyze complex datasets to identify trends, patterns, and actionable insights that drive business performance.</li> <li>Implement data quality checks and governance best practices to ensure data accuracy and reliability.</li> <li>Utilize Python, Spark, and SQL queries to extract, transform, and analyze data from various sources.</li> <li>Work closely with cross-functional teams to understand their analytical needs and provide tailored solutions that meet business objectives.</li> <li>Stay current with industry trends, emerging tools, and best practices in data analytics and engineering to continuously enhance analytical capabilities.</li> </ul> <h2> Qualifications </h2> <ul> <li>Strong written and oral communication skills required</li> <li>Bachelor`s Degree in Computer Science, Computer Engineering, or related discipline preferred</li> <li>Master`s in same or related disciplines strongly preferred</li> <li> 3-5 years experience in coding for data management, data warehousing, or other data environments, including, but not limited to, working in Python, SQL, ETL, Spark, Snowflake. </li> </ul> <h2> About Us </h2> As a purpose-driven organization, Liberty Mutual is committed to fostering an environment where employees from all backgrounds can build long and meaningful careers. Through strong relationships, comprehensive benefits and continuous learning opportunities, we seek to create an environment where employees can succeed, both professionally and personally. At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow. We are proud to support a diverse, equitable and inclusive workplace, where all employees feel a sense of community, belonging and can do their best work. Our seven Employee Resource Groups (ERGs) offer a centralized, open space to bring employees and allies together to connect, learn and engage. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: <a href="https://lmi.co/Benefits" target="_blank">https://LMI.co/Benefits</a> Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices <ul> <li><a href="https://jobs.libertymutualgroup.com/wp-content/uploads/2024/02/ca-fair-chance-act.pdf" target="_blank">California</a></li> <li><a href="https://bca.lacity.gov/Uploads/fciho/FCIHO-factsheet-2024-03-05.pdf" target="_blank">Los Angeles Incorporated</a></li> <li><a href="https://jobs.libertymutualgroup.com/wp-content/uploads/2025/01/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf" target="_blank">Los Angeles Unincorporated</a></li> <li><a href="https://jobs.libertymutualgroup.com/wp-content/uploads/2024/02/pa-philadelphia-fair-chance-law.pdf" target="_blank">Philadelphia</a></li> <li><a href="https://jobs.libertymutualgroup.com/wp-content/uploads/2024/02/ca-san-francisco-fair-chance.pdf" target="_blank">San Francisco</a></li> </ul> <h2>Options</h2> <a href="https://careers-libertymutual.icims.com/jobs/68773/senior-data-analytics-engineer%2c-usrm-modeling-data-solutions/job?mode=apply&amp;apply=yes&amp;hashed=-1834448064" target="_blank"> Apply NowApply </a><a href="https://careers-libertymutual.icims.com/jobs/68773/senior-data-analytics-engineer%2c-usrm-modeling-data-solutions/referral?hashed=-625979090" target="_blank"> Email this job to a friendRefer </a> Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. <h2> Need help finding the right job? </h2> We can recommend jobs specifically for you! <a href="https://careers-libertymutual.icims.com/connect?back=intro&amp;findajob=1&amp;hashed=-625979090" target="_blank"> Click here to get started. </a> <a href="https://icims.help/candidate-faq" target="_blank">System Troubleshooting</a>Software Powered by iCIMS <a href="http://www.icims.com/platform_help?utm_source=platform&amp;utm_medium=link&amp;utm_content=page1&amp;utm_campaign=platform%20help" target="_blank">www.icims.com</a>

Senior Data Analytics Engineer, USRM Modeling Data Solutions

See yourself at Twilio. Join the team as our next Technical Support Engineer 2 on Twilio’s Programmable Voice Support Team. Who we are &amp; why we’re hiring Twilio powers real-time business communications and data solutions that help <a href="https://customers.twilio.com/" target="_blank">companies and developers worldwide</a> build better applications and customer experiences. Twilio is looking for a Technical Support Engineer - Voice to join our APAC team supporting our customers’ with their Programmable Voice issues. You will function as the voice of Twilio to our customers and partners and function as a subject matter expert for Twilio’s platform. We’re looking for someone who is excited by solving tough problems and enjoys helping others work through complex technical issues. You’re a strong communicator to both technical and non-technical audiences via phone or email, and you’re able to empathize with frustrated customers from all backgrounds. You enjoy collaborating with colleagues on your team, help them with the day-to-day challenges, and are able to contribute ideas on how to improve the team’s work. You should have a firm understanding of the technology stacks common to the Web ecosystem and experience in a telecom environment. (For example, you’ve implemented, deployed and/or maintained/supported Avaya/Cisco/Open PBX/or similar platforms of significant size in the past). You’ve got strong time management skills, work well in a fast-paced environment, and are efficient at getting work done while still following standard processes and procedures. Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias. At Twilio, we support <a href="https://www.twilio.com/company/diversity" target="_blank">diversity, equity &amp; inclusion</a> wherever we do business. About the job Twilio is looking for new Technical Support Engineers to join our APAC Voice Support team. We are seeking candidates with a consistent record of providing outstanding technical support, who have experience with VOIP/SIP/IP-PBXes, REST APIs, and the development of web and mobile applications. Responsibilities In this role, you will: <ul> <li>Work on Programmable Voice and Elastic SIP Trunking submitted by both individual developers and major brands via multiple communications channels (email, phone, chat).</li> <li>Assist customers with troubleshooting voice connectivity, audio quality, application-level and networking issues.</li> <li>Speak with customers in order to guide them through the development of their voice application.</li> <li>Collaborate with your teammates and the Twilio Product and Engineering teams via Slack, Jira and Zoom.</li> <li>Report reproducible Voice bugs and review our internal knowledge base to stay up to speed with industry shifts and standards.</li> <li>Work with your manager to surface customer problems and assist in process betterments.</li> </ul> Qualifications Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required <ul> <li>2+ years of experience in a client-facing, technical role.</li> <li>Past telecom experience, including knowledge of SIP and IP Telephony protocols, and experience using packet capture tools (e.g. Wireshark).</li> <li>1+ years of experience troubleshooting VoIP and SIP issues, and configuring PBX.</li> <li>Ability to address customer concerns and provide feedback in a friendly, diplomatic and empathetic way; you treat customer problems like your own.</li> <li>Ability to advise on improvements for the Voice product. </li> <li>Ability to make sound decisions quickly and efficiently.</li> <li>Experience with troubleshooting and resolving QoS (Quality of Service) issues, including escalations to third parties.</li> <li>Strong knowledge of RESTful API’s with the ability to understand and troubleshoot issues with cloud solutions.</li> <li>Skilled in troubleshooting network connectivity issues, with an understanding of TCP/UDP, and basics of SSL/TLS. Bonus: an understanding of WebRTC.</li> <li>Third level qualification in Computer Science, Network Engineering, or a related discipline, or relevant experience related to this position.</li> </ul> <ul> <li>You will help customers solve their technical challenges through tickets, phone calls, and chat conversations</li> <li>You will interact, collaborate and network with other departments in Twilio in your search for solutions that our customers need.</li> <li>Twilio provides 24/7 support, requiring availability to work on weekends and holidays from 6:30 AM to 3:30 PM India Standard Time.</li> </ul> Desired <ul> <li>Excellent written and verbal communication skills.</li> <li>Previous experience or knowledge of Twilio products.</li> <li>Previous experience with IP-PBX configuration.</li> <li>Previous experience with JIRA, Zendesk, or similar ticketing systems. </li> </ul> Location This role will be located remote, and based in India. What we offer There are many benefits to working at Twilio, including things like competitive pay, generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call<a href="https://www.twilio.com/company/values" target="_blank"> Twilio Magic</a>. Additionally, we empower employees to build<a href="https://www.twilio.org/impact-fund/" target="_blank"> positive change in their communities</a> by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,<a href="https://www.twilio.com/company/jobs#open-positions" target="_blank"> please consider other open positions</a>. Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law. Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at <a href="#">accommodations@twilio.com</a>.

Technical Support Engineer 2

Your work days are brighter here.At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.At Workday, we value our candidates’ privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers. Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not.In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.About the TeamWorkday’s Financial Services and Insurance (FSI) Industry team’s main purpose is to deliver Workday’s consulting services and build an outstanding customer experience by delivering engaging and innovative consulting services. In addition to bring leading practices to our customers, partners, and employees make the most of the Workday system.About the RoleJob DescriptionThe Financial Services &amp; Insurance Industry (FSI) Principal Financials Consultant will be responsible for ensuring the successful implementation of Workday’s Financials solution for our FSI customers and help establish and champion best practices for all FSI deployments. The ideal candidate for this position should have experience within the FSI Industry in General Ledger, Consolidations, Allocations, Currency Revaluations and Translations. Additionally, candidate should have an understanding of financial touch points to Projects, Accounts Payable, Cash Managementand Assets. Key Areas of Responsibility:<ul> <li>Become an expert in the Workday Financials product suite</li> <li>Provide FSI Industry perspective for customer business requirements</li> <li>Ensure FSI Industry best practices are maintained to reflect new industry requirements and trends</li> <li>Perform the following on an engagement: understand client business requirement</li> <li>Serve as a mentor for new Financial Consultants</li> <li>Ensure the client takes advantage of Workday FSI Industry best practices</li> <li>Ensure the client is referenceable once the client is in production</li> <li>Participate in update training and other events that help share one’s product skills with other consultants</li> </ul>About You Basic Qualifications P - 5 <ul> <li>7 years FSI industry - ERP Implementations</li> <li>General Ledger, Consolidations, Allocations, Currency Revaluations and Translations Implementations experience</li> <li> Financial touchpoints to Projects, Accounts Payable, Cash Management and Assets Experience </li> <li>Workday Deployment Experience</li> <li>Ability to travel up to 50% of the time</li> </ul> P- 4 <ul> <li>5 years FSI industry - ERP Implementations</li> <li>General Ledger, Consolidations, Allocations, Currency Revaluations and Translations Implementations experience</li> <li> Financial touchpoints to Projects, Accounts Payable, Cash Management and Assets Experience </li> <li>Workday Deployment Experience</li> <li>Ability to travel up to 50% of the time</li> </ul> Other Qualifications <ul> <li>Ability to learn technology quickly through instruction and self-training</li> <li>Experience mentoring others</li> <li>Proven project management skills</li> <li>Previous consulting experience either as an internal consultant or with a consulting/software company</li> <li>Experience with Workday Accounting Center</li> <li>Experience implementing Workday, SAP, Oracle, PeopleSoft.</li> <li>Bachelor’s degree or relevant experience</li> <li>Passion for customer service.</li> <li>Excellent verbal and written communication skills and the ability to manage multiple projects at a time.</li> <li>Business analysis and requirements gathering abilities</li> </ul> Workday Pay Transparency StatementThe annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday’s comprehensive benefits, please <a href="http://workdaybenefits.com/us/welcome-to-workday-benefits/prospective-workmates" target="_blank">click here</a>.Primary Location: USA.IL.Chicago Primary Location Base Pay Range: $147,400 USD - $221,100 USD Additional US Location(s) Base Pay Range: $133,300 USD - $236,800 USD Our Approach to Flexible Work With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!

Workday

Principal Consultant - Financials, FSI Industry

Req ID: 76547 Location: Tulsa -TUL, Albuquerque -ALBQ, Austin -AUS, Dallas -DAL, Houston -HOUS, Kansas City -KSCY, Little Rock -LTLRK, Memphis- Memph, Oklahoma City -OKC, Overland Park -OVPK, Phoenix -PHOE, San Antonio -SANAN, Scottsdale -SCOTT, St Louis -STLPL Areas of Interest: Information Technology; Business/Technical Analysis Pay Transparency Salary Range: Not Available Application Deadline: 07/31/2025 BOK Financial Corporation Group includes BOKF, NA; BOK Financial Securities, Inc. and BOK Financial Private Wealth, Inc. BOKF, NA operates TransFund and Cavanal Hill Investment Management, Inc. BOKF, NA operates banking divisions: Bank of Albuquerque; Bank of Oklahoma; Bank of Texas and BOK Financial®. <h2>Bonus Type</h2> Discretionary <h2>Summary</h2> At BOK Financial, our success starts with our incredible talent. Are you an experienced Technical Analyst who enjoys problem solving and has an extensive background in the FIS Savings/Time application? This is an opportunity to become involved in some major transformative projects and leverage new cutting- edge technology. Bring your passion for technical support. It’s an exciting time to join us! <h2>Job Description</h2> This Technical Analyst IV position is for the lead support of the FIS Savings/Time application and secondary on the FIS IMPACS application. A data subject expert for Savings/Time, responsible for delivering superior services acting as a liaison between the line of business and IT with a focus on end user experience such as user interfacing, user flow, data flow, and/or other UI/UX strategies. Applies skills as a seasoned, experienced professional with a full understanding of industry-wide business process and analysis practices and organizational policies and procedures. Defining and performing analysis, design, programming, planning, implementation, and supporting of some of the most critical systems software and procedures with a focus on our long term technology road map which require technical and systems knowledge. The Technical Analyst manages plans, organizes, and controls projects which have an organizational impact as well as provides day-to-day support for complex applications systems. <h2>Team Culture</h2> Our mission is to empower our company, teammates and customers through the delivery of resilient and customer-centric technology. We achieve this by leveraging our expertise in technology and deep understanding of our business units. <h2>How You'll Spend Your Time</h2> • You will support the FIS Savings/Time and IMPACS applications. Providing SME services in answering questions, running data extracts, researching and solving production issues. • You will write business requirements including data retention specs, report definition, and data security requirements for complex projects. • You will manage Requests for Information (RFI) / Request for Proposal (RFP) processes. • You will contribute to the technology strategy and employ Information Technology Governance policies, architecture methodologies, and SOA Governance policies. You will define and conduct research which you will leverage for the development of multi-year technology roadmaps. In this position you will identify technology gaps and present recommendations for remediation and act as project consultant across team’s project portfolio. • You will design and execute Disaster Recovery processes. • You will prioritize lines of business and/or Executive Funding Committee (EFC) projects and enhancement requests. This includes, creating business cases, participating in setting the strategy and vision for the line of business, and annual planning and estimating. • You will develop and maintain critical vendor relationships. • Mentors other analysts by providing oversight of projects or day to day support efforts. • You will have advanced technical understanding of single application data flows across multiple applications, software and system integrations, RDBMS principles, tiered environments, Cloud environments, and well developed project management skills. <h2>Education &amp; Experience Requirements</h2> This level of knowledge is normally acquired through completion of (a/an) ­­­­­­­­­­­­­­­­­­­ Bachelor’s Degree in Information Technology or Computer Science or related field of study and ­­/ or 5-7 years of directly related experience in ­­­­­­­­­­­­­Technical Analysis, Data Analytics, or Bank Operations or equivalent combination of education and experience. Along with extensive experience supporting the FIS Savings/Time application. <ul> <li> Advanced Technical understanding of: <ul> <li>Single application data flows across multiple applications</li> <li>Software integration, system integration, and technology used</li> <li>RDBMS principles and tools</li> <li>Tiered environments (e.g. development, testing, UAT, production, DR)</li> <li>Application disaster recovery</li> <li>Leveraging knowledge of Cloud environments</li> <li>SQL Queries</li> <li>IT and IS standards and concepts</li> <li>Banking and payments industry and processes</li> <li>Conducting fit gap analysis</li> </ul> </li> <li>Solid conceptual thinking and analytical skills</li> <li>Well-developed Project Management Skills</li> <li>Solid Collaborative skills </li> </ul> <h2>Advertising Source</h2> BOK Financial Corporation Group is a stable and financially strong organization that provides excellent training and development to support building the long term careers of employees. With passion, skill and partnership you can make an impact on the success of the bank, customers and your own career! Apply today and take the first step towards your next career opportunity! The companies in BOK Financial Corporation Group are equal opportunity employers. We are committed to providing equal employment opportunities for training, compensation, transfer, promotion and other aspects of employment for all qualified applicants and employees without regard to sex, race, color, religion, national origin, age, disability, pregnancy status, sexual orientation, genetic information or veteran status. Please contact <a href="#">recruiting_coordinators@bokf.com</a> with any questions.

Bank of Oklahoma

Technical Analyst IV - FIS Savings/Time

Are you someone who never rests on their laurels, always strives to go above and beyond, and is committed to keeping your PROMISES? Do you appreciate a company culture that is open, fosters work-life balance, and a dynamic team environment? Then Old Dominion is the home for you. We take pride in being the best in the industry, and from our humble beginnings we know that our People and our Family Spirit are the main ingredient in our secret sauce to success. At Old Dominion we are looking for individuals to join the OD Family that will provide innovative solutions and exceed expectations to keep OD the premier transportation solutions provider.Oversee and document the design and development of Middleware solutions that meet business and project needs using choice tools, providing expertise to, and coordinating efforts with internal and external customers.Primary Responsibilities<ul> <li>Implementation, administration, and configuration of Middleware functionality using the selected software and tools. (e.g., Oracle SOA Middleware, Hazelcast, etc.)</li> <li>Monitoring, troubleshooting, and resolving production support incidents.</li> <li>Troubleshoot performance and availability issues in a highly available environment.</li> <li>Perform research, analysis, design, and implementation of technical solutions to meet current and future user requirements.</li> <li>Provide level 2 and level 3 support in resolving incidents, establishing urgency of the problem, and owning the problem through resolution, keeping the client informed of progress.</li> <li>Project responsibilities in all or some of the following areas: project planning, work plan development, testing plan development and staffing.</li> <li>Provide technical assistance on projects throughout the environment.</li> <li>Assure technical and support documentation is complete and up to date.</li> <li>Provide technical assistance and work direction to aid other employees.</li> <li>Perform capacity planning and optimization for systems and services.</li> <li>Act as liaison between hosting provider and application development team regarding the web tier for setup and support of web sites.</li> <li>Act as senior developer on software development projects with responsibility for overall delivery of software components.</li> <li>Mentor less experienced Middleware Programmer Analysts and assist with questions and issues.</li> </ul>Job QualificationsEducation:<ul><li>Associate degree in Computer Science or related field or equivalent education and work experience</li></ul>Experience:<ul> <li>10+ years of experience in web services, application development and large-scale software implementations</li> <li>8+ years of experience developing web services (SOAP/REST) and Java/J2EE application development preferred</li> <li>5+ years of experience in application development using Java &amp; J2EE</li> <li>Proven experience with the administration and support of a SOA infrastructure.</li> <li>Experience installing, configuring, and supporting middleware tools.</li> <li>Experience with relational database technologies (DB2, SQL).</li> <li>Experience in LINUX and Windows.</li> <li>Strong analytical/troubleshooting skills.</li> <li>Self-motivated team player to take ownership of projects without much supervision.</li> <li>Ability to work within standard and change management processes</li> </ul>Compensation Range:The referenced salary range is based on the Company's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level. ($139,078-$173,826)Working Days:Shift and hours to be determined.Working Shift:Shift and hours to be determined.Work Days and Shift are estimates and are subject to change, at any given time, based on job scheduling and/or business levels. Any information listed regarding Days and Shifts shall be considered a guideline of expectations for the specific position at the time of posting.Application Window:OngoingCandidates are encouraged to apply as soon as possible. Old Dominion plans to screen candidates, conduct interviews, and proceed with hiring candidates to meet its business needs, which may result in filling the role before the current anticipated application window closes.Join the OD Family Today! As a Full Time member of our Family, you and your family are eligible to receive:<ul> <li>Great Health Benefits including a Zero premium medical plan for employee only coverage</li> <li>Vision &amp; Dental</li> <li>Short Term &amp; Long Term Disability</li> <li>Flex Spending Accounts</li> <li>401k Retirement plan with company match and additional company annual discretionary match opportunity</li> <li>Life Insurance</li> <li>Wellness Program</li> <li>12 Days Paid Time Off</li> <li>9 Paid Holidays including a birthday holiday</li> <li>Training and growth opportunities to build a career</li> <li>We prioritize our OD family of employees</li> <li>Ability to advance through our promote from within philosophy</li> <li>National Career Opportunities Available at our 260+ service centers</li> </ul>Old Dominion Freight Line, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, and/or gender expression, sexual orientation, age, disability, pregnancy, genetic information, military status, Vietnam Era and/or veteran status, or any other characteristic protected by applicable law(s).If you have questions regarding this posting or require assistance with the application process, please <a href="https://www.odfl.com/us/en/contact.html" target="_blank">click here</a> for contact information.

old-dominion-freight-line

Middleware Developer lll

<h3> Position Summary </h3> Deloitte is seeking a Manager in FP&amp;A for our growing Government and Public Services (GPS) practice. In this role, you will help GPS leadership assess, forecast, and drive the financial performance of the business, analyzing a wide variety of firm financial data and deriving actionable insights. You will join a team of experienced financial professionals and help us drive improvements to our financial analysis capabilities. Recruiting for this role ends on 5/2/2025. Role Description The Finance Business Partner organization provides specialized finance-related services in support of the business leaders of the firm. The GPS Industry Finance Business Partner will support the organization in meeting the financial demands and needs of their designated business. In providing finance-related services to the business: <ul> <li>Support in producing &amp; reporting on strategic and ad hoc GPS industry &amp; sector financial analysis for key stakeholders and leadership</li> <li>Collaborate with different business and operational teams on plan &amp; forecast development, analytics, and key projects that impact Sector/Industry financial performance</li> <li>Lead the development of periodic cross-sector financial results &amp; reporting package for distribution to GPS &amp; sector leaders</li> <li>Support GPS M&amp;A activities: Develop, compile &amp; present financial reporting on GPS acquisitions in partnership with GPS business sponsors and colleagues and provide setup support during integration phase.</li> <li>Support acquisition business case development, evaluating potential GPS-centric deals to analyze operating model fit, financial feasibility, and value for GPS &amp; stakeholders within the business</li> </ul> Qualifications Required: <ul> <li>Bachelor’s degree in Finance or similar quantitative subject</li> <li>8+ years of relevant financial analysis experience, preferably in a professional services firm</li> <li>Demonstrated accomplishments in the following areas:</li> <ul> <li>Ability to excel in a high-paced environment</li> <li>Working with various organization teams and leadership</li> <li>Problem solving skills</li> <li>Quality and risk management</li> <li>Project and change management</li> <li>Business process improvement</li> <li>Formulating and delivering action plans for high profile strategic initiatives</li> <li>Developing innovative solutions to business issues </li> </ul> <li>Experience with SAP Analysis for Office, SAP Business Client and other financial applications</li> <li>Advanced in MS Excel, Powerpoint and Word </li> <li>Strong communication skills</li> <li>Must be able to work with a team that is primarily based in east coast time</li> <li>Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future</li> <li>Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve. This may include overnight travel</li> </ul> Preferred <ul> <li>Experience in crafting analysis and key takeaways to executive leadership</li> <li>Familiarity with government contracts</li> <li>Familiarity with a matrix organizational structure</li> <li>Professional services financial experience</li> <li>Experience working with offshore and remote teams</li> </ul> Information for applicants with a need for accommodation: <a href="https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html" target="_blank">https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-as…</a> The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $88,600 to $181,900. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. Professionals in the OpX Channel may apply and be considered for the role regardless of US office location. EA_ExpHire EA_GPS_ExpHire Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. <a href="https://www2.deloitte.com/us/en/pages/careers/topics/recruiting-tips.html" target="_blank">Check out recruiting tips from Deloitte recruiters.</a> Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. <a href="https://www2.deloitte.com/us/en/pages/careers/articles/life-at-deloitte-benefits-and-rewards.html" target="_blank">Learn more about what working at Deloitte can mean for you.</a> Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte’s purpose is to make an impact that matters for our clients, our people, and in our communities. We are creating trust and confidence in a more equitable society. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. We are focusing our collective efforts to advance sustainability, equity, and trust that come to life through our core commitments. <a href="https://www2.deloitte.com/us/en/pages/about-deloitte/articles/purpose-at-deloitte-us.html" target="_blank">Learn more about Deloitte's purpose, commitments, and impact.</a> Professional development From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

Deloitte

Manager, GPS Industry Finance Business Partner

<h3> Position Summary </h3> Are you an expert in Federal Acquisition Regulations with a knack for handling complex and strategic contractual matters? Join our team as a Federal Acquisition Specialist, where you'll serve as a trusted advisor on all facets of Federal pre and post contract award activities. Your expertise will shape win strategies, support strategic contract negotiations, and lead projects to successful completion. With your analytical skills and persuasive communication, you'll advise leadership on emerging acquisition topics and ensure complex contracts are understood and inform team strategy. Apply now to make a significant impact on our Federal Acquisition strategy! Recruiting for this role ends on May 2nd, 2025. Work you’ll do: As a domain expert on strategic acquisition topics related to federal contracts, you will guide and coordinate contractual aspects of pursuit strategy and proposal development through award for assigned opportunities. You will independently review complex contract actions, develop tactical action plans, and monitor your portfolio to identify risks and opportunities. Managing your workload will ensure timely project completion and accurate deliverables. Collaboration with support teams will address complex contracts administration and proposal challenges. You will track and communicate key issues, risks, and opportunities, and may negotiate complex contracts and agreements. Sharing lessons learned will facilitate knowledge sharing within the team and organization. Required Skills: <ul> <li>Demonstrated proficiency with MS Outlook, Excel, and PowerPoint</li> <li>Strong consultative and communication skills</li> <li>Command knowledge of Federal Contracting regulations</li> <li>Ability to operate in a demanding executive-level environment</li> <li>Demonstrated ability to lead and work effectively collaboratively with teams</li> <li>Expertise in supporting alternative acquisition approaches (OTA, CSOs, SBIR, STTR, etc.)</li> <li>10+ years of relevant contract experience</li> <li>Command knowledge of the Federal Acquisition Lifecycle</li> <li>Demonstrated ability to lead and influence teams</li> <li>Bachelor’s Degree</li> <li>Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve</li> <li>Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future</li> </ul> Preferred Experience: <ul> <li>Extensive knowledge of the TechFAR</li> <li>Proven ability to utilize emerging technologies (e.g., Artificial Intelligence, Machine Learning) to enhance procurement processes</li> <li>Advanced Degree or relevant Certificate</li> <li>Strong track record of working effectively and collaboratively with teams</li> <li>Direct supervisory experience managing a team of 3 or more</li> <li>Experience in leveraging emerging technologies to drive business process improvements</li> <li>NCMA certifications such as CFCM, CCCM, or CPCM</li> </ul> The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $102,500-$188,900 You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. Information for applicants with a need for accommodation: [1] <a href="https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html" target="_blank">https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-as…</a> Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. <a href="https://www2.deloitte.com/us/en/pages/careers/topics/recruiting-tips.html" target="_blank">Check out recruiting tips from Deloitte recruiters.</a> Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. <a href="https://www2.deloitte.com/us/en/pages/careers/articles/life-at-deloitte-benefits-and-rewards.html" target="_blank">Learn more about what working at Deloitte can mean for you.</a> Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte’s purpose is to make an impact that matters for our clients, our people, and in our communities. We are creating trust and confidence in a more equitable society. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. We are focusing our collective efforts to advance sustainability, equity, and trust that come to life through our core commitments. <a href="https://www2.deloitte.com/us/en/pages/about-deloitte/articles/purpose-at-deloitte-us.html" target="_blank">Learn more about Deloitte's purpose, commitments, and impact.</a> Professional development From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

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