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Global Master Black Belt<h2>Job Description</h2>As a person, you’re a problem-solver – a connector – someone who thrives on creating order from complexity and driving continuous improvement. You see the big picture while mastering the details, ensuring that every product, process, and partnership flows with precision and purpose. You live your life in alignment with the highest values of integrity, efficiency, and collaboration, always working to turn today’s challenges into tomorrow’s success stories. In this role, you’ll help us deliver better care for billions of people around the world.It starts with YOU.Summary of Position: Reporting to the Associate Director, Six Sigma Master Black Belt, this global role will engage and collaborate with regional Master Black Belts to lead the development and deployment of CI/OPEX/LSS global standards and capability frameworks. The Master Black Belt (MBB) will be responsible for creating advanced LSS training materials, combining interactive online learning and hands-on online workshops focused on practical, real-world problem-solving. The role requires strong coaching, mentoring, and influencing skills across all levels of the organization—from frontline associates to senior leaders—and will leverage Agile Sprint methodologies to accelerate execution and learning.Location: This role can be located anywhere globally and can sit at any KC site globally. In this role, you will:<ul> <li>Lead the development and deployment of CI/OPEX/LSS global standards and capability frameworks through collaboration with regional MBBs.</li> <li>Design and deliver innovative LSS capability programs using interactive online platforms and hands-on, online workshops focused on practical problem-solving.</li> <li>Coach and mentor belts and stakeholders across functions and organizational levels, from frontline employees to executive leadership.</li> <li>Drive continuous improvement using Lean Six Sigma and Agile Sprint methodologies, including planning, standups, reviews, and retrospectives.</li> <li>Apply structured change management approaches to ensure sustainable adoption of new ways of working across regions.</li> <li>Influence and align diverse stakeholders without formal authority, navigating complex matrixed and multicultural organizations.</li> <li>Integrate AI/GenAI tools into LSS programs to support on-demand learning, faster diagnostics, and scalable coaching.</li> <li>Present complex improvement concepts, analyses, and recommendations to executive stakeholders to inform strategic decisions.</li> </ul>About UsHuggies®. Kleenex®. Cottonelle®. Scott®. Kotex®. Poise®. Depend®. Kimberly-Clark Professional®. You already know our legendary brands—and so does the rest of the world. In fact, millions of people use Kimberly-Clark products every day. We know these amazing Kimberly-Clark products wouldn’t exist without talented professionals, like you.At Kimberly-Clark, you’ll be part of the best team committed to driving innovation, growth and impact. We’re founded on more than 150 years of market leadership, and we’re always looking for new and better ways to perform – so there’s your open door of opportunity. It’s all here for you at Kimberly-Clark.Led by Purpose. Driven by You.About YouYou perform at the highest level possible, and you appreciate a performance culture fueled by authentic caring. You want to be part of a company actively dedicated to sustainability, inclusion, wellbeing, and career development. You love what you do, especially when the work you do makes a difference. At Kimberly-Clark, we’re constantly exploring new ideas on how, when, and where we can best achieve results. When you join our team, you’ll experience Flex That Works: flexible (hybrid) work arrangements that empower you to have purposeful time in the office and partner with your leader to make flexibility work for both you and the business.In one of our Supply Chain, roles, you’ll focus on winning with consumers and the market, while putting safety, mutual respect, and human dignity at the center. To succeed in this role, you will need the following qualifications:<ul> <li>Bachelor’s degree in Business, Supply Chain, Engineering, or a related field.</li> <li>You must be able to read, write and communicate effectively in the English Language.</li> <li>Master Black Belt Certification from a recognized and reputable organization (e.g., ASQ or equivalent)</li> <li>7+ years of experience in Continuous Improvement, ideally in manufacturing and global supply chain environments.</li> <li>Proven experience engaging and collaborating with regional MBBs in the development and deployment of CI/OPEX/LSS global standards.</li> <li>Deep expertise in Lean Six Sigma tools and techniques, including SPC, MSA, Multivariate Analysis, hypothesis testing, regression, root cause analysis, DOE, pFMEA and control plan.</li> <li>Strong ability to influence across levels without authority—from frontline to executive leadership.</li> <li>Exceptional communication, coaching, and facilitation skills across a heavily matrixed organization, including experience with C-Suite stakeholders.</li> <li>Ability to work across global time zones with a flexible schedule to support distributed teams and international collaboration.</li> <li>Must be able to travel to meet business needs up to 20% of the time.</li> </ul>Total BenefitsHere are just a few of the benefits you’d enjoy working in this role for Kimberly-Clark. For a complete overview, see <a href="http://www.mykcbenefits.com/" target="_blank">www.mykcbenefits.com</a>. Great support for good health with medical, dental, and vision coverage options with no waiting periods or pre-existing condition restrictions. Access to an on-site fitness center, occupational health nurse, and allowances for high-quality safety equipment.Flexible Savings and spending accounts to maximize health care options and stretch dollars when caring for yourself or dependents.Diverse income protection insurance options to protect yourself and your family in case of illness, injury, or other unexpected events.Additional programs and support to continue your education, adopt a child, relocate, or even find temporary childcare.[Insert any uniquely positive benefits for the specific role and/or location]To Be Considered Click the Apply button and complete the online application process. A member of our recruiting team will review your application and follow up if you seem like a great fit for this role.In the meantime, please check out the <a href="https://www.careers.kimberly-clark.com/en/our-careers/career-areas" target="_blank">careers website</a>.And finally, the fine print….For Kimberly-Clark to grow and prosper, we must be an inclusive organization that applies the diverse experiences and passions of its team members to brands that make life better for people all around the world, which is why we seek to build a workforce that encompasses the experiences of our consumers. When you bring your original thinking to Kimberly-Clark, you fuel the continued success of our enterprise. We are a committed equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law. The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position. Employment is subject to verification of pre-screening tests, which may include drug screening, background check, and DMV check. Veterans and members of the Reserve and Guard are highly encouraged to apply.This role is available for local candidates already authorized to work in the role’s country only. Kimberly-Clark will not provide relocation support for this role.This is a P4/Grade 08 and compensation may vary based on location. Salary Range: 127,600 – 157,600 USDAt Kimberly-Clark, pay is just one aspect of our total rewards package, which also includes a variety of benefits and opportunities to achieve, thrive and grow. Along with base pay, this position offers eligibility for a target bonus and a comprehensive benefits suite, including our 401(k) and Profit Sharing plan. The anticipated base pay range for this role is provided above for a fully qualified hire. Actual pay will depend on several factors, such as location, role, skills, performance, and experience. Please note that the stated pay range applies to US locations only.<h2>Primary Location</h2>Roswell Building 300<h2>Additional Locations</h2>Beech Island Mill, Beech Island Mill, Chester Mill, Corinth Mill KC Prof Products, Corinth Mill Nonwoven Products, Germany-Flexible Location, India - Mumbai, India - Pune, Jenks Mill, LaGrange Mill, Loudon Mill, Malaysia - Johor - Kluang, Malaysia - Petaling Jaya, Marinette Mill, Maumelle Facility, Mobile Mill, Neenah - Cold Spring Facility, Neenah - Experimental Mill, Neenah - KCPX, Neenah - West R&amp;E Office, New Milford Mill, Ogden, Owensboro Mill, Paris Plant, Philippines-Flexible Location {+ 2 more}<h2>Worker Type</h2>Employee<h2>Worker Sub-Type</h2>Regular<h2>Time Type</h2>Full time

Kimberly-Clark Corporation

Global Master Black Belt

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Candidate will be a part of the Know Your Client (KYC) Outreach teams within the Global Corporate and Investment Bank (GCIB) and Global Markets (GM) lines of business. The Function The Client Outreach team are the front line unit who work with clients as part of meeting Know Your Client (KYC) periodic refresh and remediation requirements. We work in close collaboration with Global Corporate and Investment Bankers and Global Markets Sales to support the Bank’s global regulatory and policy requirements as it relates Client Due Diligence (CDD) documentation collection, with support from Operations and Global Financial Crimes Risk teams. The team identifies and develops client connections, engages client representatives to obtain KYC documentation, and acts as a coordination point for resolving issues/challenges with respect to client and country specific documentation requirements in a timely manner. In addition to the ongoing document engagement, individuals within the team keep abreast of global regulatory change that could influence processes, and identify opportunities that enhance the client experience. Job Description: The KYC Client Outreach Specialist (COS) teams serve as the Front Line Unit engaging with clients across business sectors and regions to meet KYC requirements for periodic refreshes in a timely manner. Responsibilities: <ul> <li>Outreach to clients requesting and collecting KYC documentation</li> <li>Serve as the key point of contact for Clients as well as Bankers, Operations, Risk and other internal functions</li> <li>Ensure respective KYC client portfolios are covered across business and regions and adhere to internal governance routines within the FLU and those governed by support partners</li> <li>Monitor and understand the risks and impacts of non compliance with KYC processes, including restrictions, closures and associated business growth impacts</li> <li>Gather client feedback on policy, requirements and/or jurisdictional nuances where given to help improve the Bank’s processes</li> <li>Raise process issues and improvements that collectively help our clients</li> <li>Partner with colleagues in Banking, Sales, FLU COOs, FLU Change, FLU Business Controls, Operations, and other groups as needed</li> <li>Review clients for appropriate activity and liaise with Bankers on whether relationships with specific entities should continue</li> <li>Support the Outreach of both periodic refreshes as well as remediation and associated programs</li> <li>Support the Outreach of jurisdictionally or regionally stringent requirements where needed</li> <li>Ensure timely collection of client required documentation, including follow ups where needed</li> <li>Ensure voice of the client is heard while adhering to policies, laws, rules and regulations</li> <li>Ensure performance metrics are met and any exceptions are resolved within required timeframes</li> <li>Master customer due diligence (CDD) requirements and guide clients as needed to comply</li> <li>Support the collection of enhanced customer due diligence (ECDD) requirements and guide clients as needed to comply</li> <li>Adhere to bank privacy policies in securing non-public information obtained as part of KYC activities</li> <li>Embrace a collaborative and output oriented culture</li> </ul> Skills: <ul> <li>Bachelor's degree or equivalent work experience</li> <li>4+ years experience in a client facing role within the financial services or a related industry</li> <li>Preferred: Certified Anti-Money Laundering Specialist (“CAMS”)</li> <li>Knowledge of AML CDD policy and standards, industry practices in AML CDD, including legal entities in global jurisdictions</li> <li>Must demonstrate a strong client focus</li> <li>Excellent interpersonal skills for motivation, collaboration and encouragement</li> <li>Professional Demeanor: Demonstrating patience, composure, and positive attitude.</li> <li>Problem Solving and Decision Making Skills: Thinking analytically, using diverse research skills, applying past experiences to problem resolution, developing multiple resolutions, knowing how to and where to go to resolve problems.</li> <li>Flexibility and Adeptness: Handling multiple projects and daily tasks adjust to a changing environment adept to new approaches that improve overall work efficiency and effectiveness.</li> <li>Initiative: Identify process improvements, demonstrate a "self-starter" behavior and a willingness to help others, and show potential to require minimal supervision.</li> <li>Strong organizational skills and ability to prioritize and manage competing priorities with excellent attention to detail</li> <li>Excellent proficiency using Microsoft office products, particularly Microsoft PowerPoint, Excel, Word</li> <li>Preferred: Proficiency in written and spoken English and Mandarin</li> </ul>

Bank of America

Officer / Assistant Vice President, KYC Stringent, Singapore

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: <ul> <li>Responsible for planning and coordinating client events for Global Markets in the Asia Pacific region.</li> <li>Serves as an advisor and event management expert, proposing value-add event activity and direction around marketing initiatives and priorities. This includes working with the lines of business on the strategic objective and program plan for each event.<ul><li>Builds and fosters working relationships with business heads and internal clients.</li></ul> </li> <li>Works on events from conception to reconciliation; including pre-event organization, budget management, onsite execution, staff management, senior management liaison, final cost analysis.<ul> <li>Delivers flawless events from conception to reconciliation; including pre-con meetings, overall management of the event, working directly with the business, providing final cost analysis.</li> <li>Manages all logistics on-site and is responsible for making decisions and ensuring the flawless execution of event.</li> <li>Responsible for budget and timeline, choosing a venue, negotiating with suppliers, preparing creative collateral, ensuring all events are within corporate guidelines.</li> <li>Measures the success of each event with the right metrics.</li> </ul> </li> <li>Proactively works to mitigate risk, as an enterprise control function.<ul><li>Ensures events are planned within company guidelines and manages the risks associated with events to protect the brand. Proactively engages Compliance, Legal, Risk, Corporate Security, Corporate Communications and other key partners as needed.</li></ul> </li> <li>Work independently on a daily basis, both in the office and on-site at events.</li> <li>Works closely with regional marketing relationship managers to maximize opportunities and fully leverage the global marketing platform.</li> </ul> Skills Required: <ul> <li>Have a natural ability to build relationships with key partners &amp; manage relationships.</li> <li>Previous experience in a similar role for a financial institution.</li> <li>Specific experience in managing both internal and external client events, including conferences and higher end/premiere hospitality events.</li> <li>Comfortable working in a fast paced environment with demanding and challenging event hosts. </li> <li>Excels under pressure and confident handling last-minute details and changes. </li> <li>Proficiency in Microsoft applications and with the ability to learn many internal processes and procedures.</li> <li>A strong team player with excellent communication skills; ability to partner well with all levels in the organization and work well in a team environment.</li> <li>Professional demeanor; decisive with strong interpersonal skills.</li> <li>Good communication and influencing skills.</li> <li>Based in HKG and willingness to travel.</li> </ul>

Vice President, Regional Event Manager, Equities

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! The Function The Client Outreach team are the front line unit who work with clients as part of meeting Know Your Client (KYC) periodic refresh and remediation requirements. We work in close collaboration with Global Corporate and Investment Bankers and Global Markets Sales to support the Bank’s global regulatory and policy requirements as it relates Client Due Diligence (CDD) documentation collection, with support from Operations and Global Financial Crimes Risk teams. The team identifies and develops client connections, engages client representatives to obtain KYC documentation, and acts as a coordination point for resolving issues/challenges with respect to client and country specific documentation requirements in a timely manner. In addition to the ongoing document engagement, individuals within the team keep abreast of global regulatory change that could influence processes, and identify opportunities that enhance the client experience. The Role The KYC Client Outreach Support teams oversee delivery of Front Line Unit (FLU) process delivery including document indexing, remediation program oversight, policy advocacy, capacity/population requirements, restriction and closure processes, program governance and issue remediation, culture and training/readiness. Role Responsibilities <ul> <li>Support the delivery of a formalized remediation programs from a FLU perspective, adhering to Bank requirements</li> <li>Administer the collection, consolidation and feedback of policy observations made by clients as part of ongoing improvement of Bank processes and industry practices</li> <li>Support the FLU portion of the process to ensure restrictions and closures adhere to requirements and consider appropriate risks</li> <li>Support the monitoring and escalation of any issue remediation concerns or challenges</li> <li>Assist in the administration of the FLU governance framework as it relates to KYC requirements</li> <li>Support the drafting and coordination of documenting processes and formal guidelines as they relate to Outreach and associated FLU processes</li> <li>Support ad hoc reporting as it relates to Outreach performance, delivery and output</li> <li>Partner with colleagues in Banking, Sales,, FLU COOs, FLU Change, FLU Business Controls, Operations, HR and other groups as needed</li> <li>Support the design and delivery of cultural and people Initiatives and org health where needed</li> <li>Embrace a collaborative and output oriented culture</li> </ul> Required Skills <ul> <li>Bachelor's degree or equivalent work experience</li> <li>4+ years experience of governance, control, risk, financial or process oversight in a role crossing multiple time zones within the financial services industry</li> <li>Excellent interpersonal skills for motivation, collaboration and encouragement</li> <li>Professional Demeanor: Demonstrating patience, composure, and positive attitude.</li> <li>Problem Solving and Decision Making Skills: Thinking analytically, using diverse research skills, applying past experiences to problem resolution, developing multiple resolutions, knowing how to and where to go to resolve problems.</li> <li>Flexibility and Adeptness: Handling multiple projects and daily tasks adjust to a changing environment adept to new approaches that improve overall work efficiency and effectiveness.</li> <li>Initiative: Identify process improvements, demonstrate a "self-starter" behavior and a willingness to help others, and show potential to require minimal supervision.</li> <li>Strong organizational skills and ability to prioritize and manage competing priorities with excellent attention to detail</li> <li>Excellent proficiency using Microsoft office products, particularly Microsoft PowerPoint, Excel, Word</li> </ul>

Assistant Vice President / Vice President, GCIB / GM KYC Support, Singapore

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: An opportunity for a highly motivated, industry established and mid-level professional to join the Futures and Options and OTC Clearing Operations team. Candidate will be looking to pursue a successful career in the field of Futures &amp; Options and OTC Clearing. The department has a Market Operation which comprises of Clearing, Deliveries (manages Life Cycle events), Reconciliation, Regulatory / Exchange and Process Control, Data Control, Static Data, Clearing Infrastructure Solution and Strategy. This structure is replicated globally in AMRS and EMEA, processing trading activity over 60+ global exchanges either through direct clearing memberships or third party brokers. The candidate will be the joining the Reconciliation team. Candidate must possess strong risk and control mindset, and issue management skills. Role Description • Responsible for reconciliation activities across APAC exchanges supported from Singapore, which include: o Oversight of reconciliation activities o Manage sub-ledger corrections o Act as escalation point for issues raised by the L1 reconciliation team o Client money break reporting o MIS reporting o Break management and escalation o Investigate breaks and issues raised • Continuous Improvement of the Operating Environment with regards to Straight-Through-Processing, Risk and Control • Partner with key internal stakeholders to support strategy and policies, including new business initiatives, development and implementation of new processes and controls • Ensure compliance of reconciliation operations to internal policies and relevant rules and regulations • Engage with Operation and Technology teams, including Global Business Services (GBS), to ensure smooth reconciliation operations • Owning risk agenda for ETD, including governance, control and process reviews • Ability to connect with other regions within Global Market Operations and Compliance to ensure consistent awareness of changing regulatory environment Required &amp; Preferred Skills • Excellent communication, effective with peers and senior management • Strength in identifying and implementing solutions for process improvement • Attention to details and strong analytical abilities to interpret and resolve complex issues and queries • Promote collaboration within Global Market Operations to achieve desired results as a group • Proficient in exchange traded derivatives and related client money regulations • Futures industry experience working for a FCM, Exchange, Clearing House or Regulator • Experience using SunGard GMI system is preferred, as well as experience with reconciliation systems Other Qualifications: ∙ Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions ∙ Excels in working among diverse viewpoints to determine the best path forward ∙ Experience in connecting with a diverse set of clients to understand future business needs - is a continuous learner ∙ Commitment to challenging the status quo and promoting positive change. ∙ Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base ∙ Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world

Officer, APAC ETD Reconciliation Ops, Global Markets Operations

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description An opportunity has opened up on the Asia Pacific, Global Accounting &amp; Reconciliation Team within Global Operations. The APAC Reconciliation team, based in Singapore, is responsible for managing a wide variety of reconciliations with focus on risk and exposure management and process improvement for the global markets business. As a member of the Team, you will prepare daily/ monthly reconciliations including month-end balance sheet attestation. Partake in tactical and strategic projects focused on improving the reconciliation space, executing controls to reduce risk across the recon utility, and overall support of the operating model. The candidate will get the opportunity to develop greater understanding as to how Bank of America operates as a whole, allowing for interaction with various operational teams across different regions. Primary Responsibility: • Serve as a reconciliation team member contributing to daily BAU production work through the completion of responsible reconciliations • Interact with stakeholders from different operational teams and locations to deliver on BAU and remediate issues • Assist with Month End Balance Sheet Attestation • Manage group mailbox and ensure queries are responded to in timely manner • Contribute to Audit Requests related to Reconciliations performed • Contribute to reducing risks and driving operational excellence in the reconciliation space • Support all other reconciliation responsibilities of the team Requirements • Minimum Bachelor's degree or equivalent • 3-5 years of Financial Industry experience, operations and/ or reconciliations experience preferred • Ability to work in a team environment and able to effectively coordinate and collaborate across various teams • Self starter, able to manage own time, work independently but know when to escalate • Ability to manage multiple priorities/ tasks to meet tight deadlines • Willingness to learn with excellent attention to detail • Excellent verbal and written communications skills • Utilizes Microsoft Office products (Word, PowerPoint, Outlook) effectively, intermediate Excel skills preferred Other Qualifications: ∙ Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions ∙ Excels in working among diverse viewpoints to determine the best path forward ∙ Experience in connecting with a diverse set of clients to understand future business needs – is a continuous learner ∙ Commitment to challenging the status quo and promoting positive change. ∙ Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base ∙ Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world

Officer, Operations Senior Analyst (APAC Reconciliation), Global Markets Operations

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Candidate will be a part of the Know Your Client (KYC) Outreach teams within the Global Corporate and Investment Bank (GCIB) and Global Markets (GM) lines of business. The Function The Client Outreach team are the front line unit who work with clients as part of meeting Know Your Client (KYC) periodic refresh and remediation requirements. We work in close collaboration with Global Corporate and Investment Bankers and Global Markets Sales to support the Bank’s global regulatory and policy requirements as it relates Client Due Diligence (CDD) documentation collection, with support from Operations and Global Financial Crimes Risk teams. The team identifies and develops client connections, engages client representatives to obtain KYC documentation, and acts as a coordination point for resolving issues/challenges with respect to client and country specific documentation requirements in a timely manner. In addition to the ongoing document engagement, individuals within the team keep abreast of global regulatory change that could influence processes, and identify opportunities that enhance the client experience. Job Description: The KYC Client Outreach Specialist (COS) teams serve as the Front Line Unit engaging with clients across business sectors and regions to meet KYC requirements for periodic refreshes in a timely manner. Responsibilities: <ul> <li>Outreach to clients requesting and collecting KYC documentation</li> <li>Assign Outreach contacts and serve as the key point of contact for relevant Clients as well as Bankers, Operations, Risk and other internal functions</li> <li>Partners with KYC support to review, challenge and communicate the KYC refresh forecast including any considerations as it relates to internal capacity as well as client population considerations</li> <li>Drive ownership of client engagement and work across Lines of Business to close relationship coverage gaps, if any</li> <li>Establishing and owning team/stakeholder routines to maintain transparency of progress, expectations, and provide a forum for escalations across industry coverage</li> <li>Drives the organization and recording of client contacts in appropriate systems of record</li> <li>Own any requirements as it relates to client-related discussions in internal governance routines within the FLU and those governed by support partners</li> <li>Oversees and resolves the risks and impacts of non compliance with KYC processes, including restrictions, closures and associated business growth impacts</li> <li>Consolidate client feedback on policy, requirements and/or jurisdictional nuances where given to help improve the Bank’s processes across lines of business and regions</li> <li>Raise process issues and improvements that collectively help our clients</li> <li>Partner with colleagues in Banking, Sales,, FLU COOs, FLU Change, FLU Business Controls, Operations, and other groups as needed</li> <li>Review clients for appropriate activity and liaise with Bankers on whether relationships with specific entities should continue</li> <li>Own the Outreach of both periodic refreshes as well as remediation and associated programs</li> <li>Own the Outreach of jurisdictionally or regionally stringent requirements where needed</li> <li>Own timely collection of client required documentation, including follow ups where needed</li> <li>Ensure voice of the client is heard while adhering to policies, laws, rules and regulations</li> <li>Consider, propose or feedback on potential client portals or improved methods of interaction</li> <li>Own performance metrics, and ensure any exceptions are resolved within required timeframes</li> <li>Master customer due diligence (CDD) requirements and guide clients as needed to comply</li> <li>Drives the collection of enhanced customer due diligence (ECDD) requirements and guide clients as needed to comply</li> <li>Represent Outreach on exam/audit/regulatory management from a FLU perspective, where needed</li> <li>Adhere to bank privacy policies in securing non-public information obtained as part of KYC activities</li> <li>Ensure hiring and mobility adhere to the KYC FLU location strategy</li> <li>Embrace a collaborative and output oriented culture</li> </ul> Required Skills: <ul> <li>Bachelor's degree or equivalent work experience</li> <li>10+ years experience in a client facing role within the financial services or a related industry</li> <li>Preferred: Certified Anti-Money Laundering Specialist (“CAMS”)</li> <li>Knowledge of AML CDD policy and standards, industry practices in AML CDD, including legal entities in global jurisdictions</li> <li>Must demonstrate a strong client focus</li> <li>Demonstrable ability to work across lines of business, regions and global client groups</li> <li>Understands how the client book fits into the overall business growth strategy</li> <li>Understand big picture and ability to work well independently</li> <li>Ability to initiate and build strong relationships with all levels of the organization</li> <li>Excellent interpersonal skills for motivation, collaboration and encouragement</li> <li>Professional Demeanor: Demonstrating patience, composure, and positive attitude.</li> <li>Problem Solving and Decision Making Skills: Thinking analytically, using diverse research skills, applying past experiences to problem resolution, developing multiple resolutions, knowing how to and where to go to resolve problems.</li> <li>Flexibility and Adeptness: Handling multiple projects and daily tasks adjust to a changing environment adept to new approaches that improve overall work efficiency and effectiveness.</li> <li>Initiative: Identify process improvements, demonstrate a "self-starter" behavior and a willingness to help others, and show potential to require minimal supervision.</li> <li>Strong organizational skills and ability to prioritize and manage competing priorities with excellent attention to detail</li> <li>Excellent proficiency using Microsoft office products, particularly Microsoft PowerPoint, Excel, Word</li> <li>Preferred: Proficiency in written and spoken English and Mandarin</li> </ul>

Director, GCIB KYC Stringent, Outreach, Singapore

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for supporting programs and projects specific to corporate change initiatives that impact how the bank does business, provides a product or service, or executes a function. Key responsibilities include assisting department managers with critical change initiatives and communicating, influencing, and negotiating both vertically and horizontally to obtain or leverage necessary resources. Job expectations include delivering regulatory and executive material and ensuring results align to program strategy, simplification, and new capabilities. The role will be as a Project Manager working on the Transformation team within NFRR, Tax and Credit Reporting Operations. The key purpose of the role is to collaborate with business &amp; support partners to deploy change in support of bank's Non Financial Regulatory Reporting (NFRR) capability which includes Transaction Reporting. Responsibilities comprise prioritizing, planning and implementing multiple and varied change initiatives which are either regulatory mandated or discretionary in nature. The extent of the Transformation team's involvement in projects depends on the ownership, nature, scale and complexity of each. For some projects the team manages the initiative from inception through to implementation of the solution. For others, the team is accountable for just part of the project life cycle, such as production of a business case and requirements or co-ordination of user acceptance testing. In delivering a project, the team works closely with the Transaction Reporting Controls Group, Global Markets Operations functions, as well as other stakeholders including the Front Office/COOs, Technology, Finance, Compliance, Legal and Tax. he responsibilities of the successful candidate will include the following: • Managing small to large scale projects • Identifying and managing project risks and issues • Developing project schedules and milestones • Maintaining project reporting on progress against plan and budget utilization • Producing any other project or governance related documentation • Meeting all global Change policies and requirements (ECM) consistently • Running working groups and Steering Committees as required • Managing acceptance testing in line with testing strategy where applicable • Conducting post-implementation reviews in order to draw out lessons learnt and ensure benefit realization. Responsibilities: <ul> <li>Assists with defining program controls, processes, procedures, reporting cadence, decision governance structures, and ways of working with key stakeholders </li> <li>Partners closely with project sponsors, cross-functional teams, and assigned project managers to develop the scope, deliverables, required resources, work plan, budget, and timing for new change initiatives</li> <li> Supports the execution of defined tasks through tracking of program milestones and their statuses, developing program plans, and measuring progress against ongoing key performance indicators</li> <li>Analyzes, evaluates, and overcomes program risks and produces program reports for managers and stakeholders</li> <li>Identifies key requirements for cross-functional teams and external vendors to perform in alignment with the program objectives </li> <li>Works with other program managers to identify risks and opportunities across multiple projects within the department, leading them to negotiate decision making for efficient and effective resolution</li> <li>Meets with stakeholders to provide transparency into project issues and decisions on services, builds positive relationships, asks questions, and uses tools to uncover root causes to challenges, identify opportunities, and make recommendations</li> </ul> Skills: <ul> <li>Process Design</li> <li>Program Management</li> <li>Project Management</li> <li>Reporting</li> <li>Strategy Planning and Development</li> <li>Issue Management</li> <li>Oral Communications</li> <li>Presentation Skills</li> <li>Prioritization</li> <li>Problem Solving</li> <li>Performance Management</li> <li>Process Performance Management</li> <li>Process Simplification</li> <li>Risk Management</li> <li>Workforce Planning</li> </ul> Required Skills: • Significant experience working in project / change management • Previous global markets / regulatory projects background • Working knowledge of one or more of the APAC or global transaction reporting jurisdictions (e.g. MAS, JFSA, HKTR, MIFID2 etc.) • Strong business partnering skills with individuals across the organization • Desire to work in a dynamic and fast-paced environment • Previous team management experience with small to mid-size teams • Communicates clearly and concisely, verbally and in writing • Ability to prioritize work and meet deadlines • Ability to work independently • Management of strict deadlines • Experience Agile methodologies Desired Skills: • Manages own time well, agreeing priorities. Multi-tasks effectively, works well under pressure and meets tight and changing deadlines • Ability to engage positively with other individuals and teams quickly to deliver project objectives • Demonstrates a genuine interest in understanding how things work and a desire to make improvements

AVP/VP, Project Manager, APAC NFRR Transformation, Global Operations

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! About the Role: The role is within a team of associates in the Anti-Money Laundering Client Due Diligence (AML/CDD) onboarding function. The team covers new client onboarding and expansion across Global Banking and Markets (GBAM) as its core activities. Responsible for completing AML/CDD checks in line with country standards and CIP/CDD procedures. Responsible to provide seamless delivery and client delight. We not only offer the training and support you will expect from a leading global bank but also the opportunity to grow your career. With exposure to a variety of financial products and markets plus internal exposure to business and support stakeholders. We can offer excellent development and represent the ideal mobility opportunity. Job Description: <ul> <li>Perform document gap analysis by self-sourcing and reviewing available documentation. Evaluating information available publicly or through vendors for multiple Asian jurisdictions </li> <li>Liaise with sales/client teams to obtain and validate correct documentation </li> <li>Process AML/CDD by enriching onboarding requests in the system of record and performing enhanced due diligence as required </li> <li>Support creation of key business metrics </li> <li>Liaise with internal departments to support KYC issues - Involvement in ad hoc projects for new processes or industry initiatives </li> <li>Participate in remediation’s, internal/external Audits Requirements </li> <li>Control focused mindset and good understanding of regulatory and reputational risks (knowledge of Asian requirements a plus) </li> <li>Ability to work under pressure in a dynamic team environment. </li> <li>Ability to liaise with all levels of the firm and people with different experiences and backgrounds. </li> <li>Collaborate closely with business partners to onboard client locally and regionally.</li> </ul> Experience <ul> <li>At least 2-4 years’ working experience in a similar role is preferred</li> <li>Control focused mindset and good understanding of regulatory and reputational risks (knowledge of APAC AML/CDD requirements a plus)</li> <li>Excellent presentation, communication and problem solving skills</li> <li>A proactive learner and self-starter seeking continuous improvement in all job-related aspects.</li> <li>Experience of working in an Asia/Global environment.</li> <li>Good written and oral English, additional language expertise will be a plus.</li> </ul>

Officer - AML/CDD Onboarding Senior Analyst

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Job Description: Your background <ul> <li>At least 10 years’ working experience in area of Trade Finance Operations in a bank Specializing in Bankers Guarantees, Letters of Credit issuance &amp; Negotiation and Supply Chain Financing, in addition to knowledge and experience in other Trade products.</li> <li>Knowledge of Trade and non-Trade Loans and Credit Operations will be a bonus.</li> <li>Ability to communicate effectively both orally and in writing, with both internal stakeholders and clients.</li> <li>Ability to plan and prioritize the daily work to achieve efficient and effective management of time.</li> <li>Be able to work well with all associates and actively promote a cohesive working environment.</li> <li>Be client focused in providing a high level or customer service and conscientiously aware of the quick turnaround time on the checking of documents.</li> <li>Excellent presentations, communication, time management, problem solving, interpersonal and teamwork skills.</li> <li>Basic PC skills (Words, Excel, PowerPoint is minimum).</li> <li>Innovative and open minded, maintaining a professional &amp; positive attitude at all times.</li> <li>Able to work under pressure &amp; challenges.</li> <li>Good understanding and application of the UCP600, ISBP, URC 522, URDG 758 and bank guideline and policies, compliance and audit requirements.</li> <li>Good understanding and knowledge of OFAC/Anti-boycott/Anti-Money Laundering/High Risks Transaction.</li> </ul> What you can expect The Singapore Trade Operations Team Manager manages both a Trade Client Services Team and a Trade Finance Middle Office team (about 10 associates). Products handled includes Import and Export Letters of Credit, Documentary Collections, Bankers Guarantees / Standby Letters of Credit, Supply Chain Financing, Trade Loans (Trade Advances, Invoice Financing) and Risk Participation/Distribution. The Singapore Branch team liaises with various parties such Clients and Internal parties (Bankers, Sales, Legal, other branches as well as the Global Business Services (GBS) Team in India). The incumbent is also expected to be able to explain and advise clauses and the acceptability/unacceptability of clauses to any party regarding the LCs, BGs or SBLCs. What you will do – Manage both the Trade Client Services team and the Middle Office Teams: To manage HR and administrative aspects of the team To support Function and Branch led initiatives and projects. Ensure governance process and procedures are updated and adhered to. Hold regular check-in and reviews with Business Partners and Branch Ops head. To oversee BAU activities of the teams which are responsible for the following: Banker’s Guarantees, SBLC Issuance / Amendments / Renewal (Primary Duties): <ul> <li>Reviewing of guarantee and SBLC format in accordance to the guideline laid down by legal and product team.</li> <li>Escalate and obtain approval from Trade Control and Credit Department when necessary.</li> <li>Scanning of required documents for GBS’ processing.</li> <li>Attending to back-end processing team and customers queries/clarifications via emails in a timely manner.</li> <li>Ensure all transactions are accurately processed / verified in accordance with customer’s instructions and according to the bank’s operational procedure and policies.</li> <li>Print out completed BG, obtain Officer’s signature as per delegation of authority (For Mail Guarantee / Amendment).</li> <li>Daily check in the Trade E-Banking platform system with which clients may submit the guarantee/SBLC applications online.</li> <li>Ensuring timely review of daily report to ensure prompt actions to be taken for expired guarantee/SBLC.</li> <li>Updating of guarantee daily tracker and follow up with clients for status.</li> <li>Daily reconciliation between processing team and end of day email to ensure item scanned are duly processed.</li> <li>Follow up with correspondent bank for guarantee issuance and charges.</li> <li>Follow up with client on all outstanding charges.</li> <li>Ensure amortization of issuance commission is done by the processing team by 15th of every month. </li> </ul> Import Letters of Credit <ul> <li>Manage Issuance of Letters of Credit with clients and the processing team.</li> <li>Attach negotiation advice with copy of invoice and Bills of Lading (B/L) for release to customers over counter.</li> <li>Fax or email customer and photo-copy covering schedule.</li> <li>Record the Negotiation advice for customer to collect.</li> </ul> Import LC Payments: <ul> <li>Print Notice of Arrival of document covers.</li> <li>Fax or email covers to customers.</li> <li>Receive customers’ signed payment instructions.</li> <li>Prepare for release of documents with B/Ls or Airway Bills (AWB) duly endorsed to the counter.</li> </ul> Acceptance of Usance bills: <ul> <li>Print Notice of Arrival of document covers and prepare for release of documents to applicant with B/Ls or AWBs duly endorsed upon receipt of the Acceptance advice.</li> <li>Receive customers’ signed acceptances.</li> <li>Affix the acceptance stamp on the draft drawn by the beneficiary and calculate and determine the maturity date of the bills.</li> <li>Sign on accepted drafts and scan drafts and notification of customer’s acceptance with maturity date for the GBS team’s processing.</li> <li>Reflect the loan number in bank schedule.</li> <li>File usance drafts - according to maturity dates.</li> </ul> Processing of Usance Bills at maturity: <ul> <li>Receive processing team’s email notification of due date maturities and ensure that the GBS team processes the payments on due date.</li> <li>Stamp “PAID’ at maturity and close file</li> </ul> Miscellaneous tasks <ul> <li>Attend to clients at the Trade Counter.</li> <li>Receipt of transactions documents via Mailroom, Fax Machine and Counter and record in trackers.</li> </ul> <ul><li>Daily check in Trade E-Banking platform and 3rd party doc prep system with which clients may submit documents online.</li></ul> <ul> <li>Perform document count to reconcile with client’s presentation and prepare Index Sheet for scanning.</li> <li>Scan Index Sheet and documents to GBS checking teams.</li> <li>Prepare of DHL courier receipt for documents to be dispatched.</li> <li>Sending of daily EOD reconciliation email to GBS of documents scanned.</li> </ul> Additional Duties <ul><li>Providing guidance and support for teammates. </li></ul> <ul> <li>Governance activities such and reviewing of Controls, procedures, and reporting.</li> <li>Projects and initiatives such as process improvement projects for the team and department.</li> <li>Pitching in to support BAU activities if the team is shorthanded.</li> </ul>

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