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The Team You Will Join The Mainframe Infrastructure team is responsible for all hardware, software, maintenance &amp; upgrades of our mainframe platform. The team also functions as a governance entity for our managed service provider, Kyndryl, and ensuring they maintain operational excellence. While Kyndryl is responsible for all L1/L2 and some L3 support, MetLife is looking to build a team to provide L3 support over the platform, helping to improve existing processes and champion the platform internally to our application developer stakeholders. The Opportunity The Mainframe Application Architect is responsible for providing general domain expertise on mainframe middleware (CICS, DB2, MQ, IMS). You will be THE expert at Metlife on these middleware solutions. The architect will also provide guidance to our application developers, helping them modernize their applications to leverage new functionality. You will also provide L3 guidance to Kyndryl employees for middleware related changes. This is an exciting opportunity as we are in the midst of a modernization effort on the mainframe and there are various ongoing projects/POCs where you can make a large impact on our overall enterprise architecture. Success in this role requires a willingness to learn new technologies (Openshift, CloudPak) as well as demonstrated knowledge of "traditional" z/OS middleware. The Mainframe Application Architect is responsible for driving various POCs and assisting our developers maximize their utilization of the mainframe platform. You’ll collaborate closely with application development and infrastructure teams in an environment where every contribution is respected, and every perspective is heard. How You’ll Help Us Build a Confident Future (Key Responsibilities) <ul> <li>Provide general domain expertise on mainframe middleware (CICS, DB2, MQ, IMS). Be THE expert at Metlife on these middleware solutions</li> <li>Provide L3 guidance/work with our infrastructure managed service provider (MSP), Kyndryl, to implement middleware upgrades, introduce new functionality, optimize existing middleware-to-application interfacing, and everything in between</li> <li>Be the architectural intermediary between third party vendors, our developers, and Kyndryl</li> <li>Assist with root cause analysis/problem determination efforts when things go south</li> <li>Evangelize the platform internally, working with and helping appdev stakeholders improve their applications</li> <li>Drive POCs for various modernization efforts (generative AI code refactoring, Openshift on z Linux, etc.)</li> </ul> What You Need to Succeed (Required Qualifications) <ul> <li>10+ years working with mainframe middleware (CICS, DB2, MQ, IMS) in both sysplex and monoplex configurations</li> <li>5+ years of core z/OS and major subsystem experience (JES, WLM, job schedulers (TWS), RACF, etc.)</li> <li>Experience with building/exposing APIs around mainframe data and related tools (i.e. z/OS Connect)</li> <li>Strong middleware debugging and problem investigation skills</li> <li>Experiencing working with application developers and mapping their application needs to infrastructure solutions</li> <li>Experience migrating application workload on and off the mainframe</li> <li>A hunger to learn the latest &amp; greatest technologies to drive various POCs</li> </ul> What Can Give You an Edge (Additional Skills) <ul> <li>zLinux experience is preferred</li> <li>Familiarity with Openshift, IBM CloudPak is a huge plus</li> <li>Experience working with MSP's in a governance capacity is also a huge plus</li> <li>COBOL, Java, HLASM experience is good to have but not required</li> </ul>

MetLife

Mainframe Application Architect

Job Title: Analyst, Workforce MgmtReports To: Manager, Workforce MgmtJob Summary: As part of the workforce management team, you’ll leverage data to help optimize staffing to maximize service levels across the contact centers. You will collaborate with leadership and operations to ensure we have adequate staffing and plans in place to identify service gaps and provide solutions. You will be responsible to develop and maintain short and long-term forecast for all contact types. You will utilize your experience to implement best practices in workforce management to ensure consistent procedures and data-driven decisions. Finally, you will communicate your analytical results to leadership and business partners and provide insights and suggestions that will make a difference. This role will report to the Manager of Workforce Management.Job Duties and Responsibilities:• Provide reporting focused on forecasts, capacity planning, shrinkage review, and service level results• Analyze intraday and historical performance of call volume, average handle time, calls per hour, and agent productivity and respond/plan appropriately to achieve operational service goals• Analyze schedules and performance productivity reports to recommend training, time off, and overtime• Communicate necessary adjustments to staffing based on changes in forecasts • Track and recommend ways to optimize staff efficiency• Manage the back-end administration for the WFM system and identify any gaps or new functionality• Create documentation and training guides for the WFM system as it pertains to policies and procedures• Collaborate with internal customers to identify opportunities to improve resource utilization and to achieve service goals• Assist Leadership and WFM staff in a range of assignments and projects including ad hoc requests • Identify contact volume and average handle time trends on an intraday, weekly, monthly, basis Establish and maintain communication channels regarding events that impact contact center performance and workload Ideal Qualifications: • Bachelor’s Degree• 5+ years WFM experience analyzing, interpreting, and summarizing complex contact center data• Proficient with reporting tools such as Tableau, CMS and WFM software such as NICE CXone, Genesys, Verint or Pipkins- to create complex report, manage forecasts, and analyze data• Knowledge in call flow technologies and strategies• Demonstrate reliability and strong customer service skills along with attention to detail• Excellent skills in written and oral communication, organization, prioritization, decision-making, problem analysis and resolution.• Able to work well in a fast-paced environment while being a team play and requiring minimal direction<a href="https://careers.aspendental.com/us/en/tag-privacy-policy-for-california-employees" target="_blank">View CA Privacy Policy</a>

Aspen Dental Management Inc.

Workforce Analyst

At Aspen Dental, we put You First, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as an Assistant Dental Office Manager, which at Aspen Dental we call an Operations Lead, you will have the opportunity to give back to communities and positively affect patients’ lives. Job Type: Full-timeSalary: $19 -22 $/hourAt Aspen Dental, we put You First. We offer:<ul> <li>A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match*</li> <li>Career development and growth opportunities to support you at every stage of your career</li> <li>A fun and supportive culture that encourages collaboration and innovation</li> <li>Free continuous learning through TAG U</li> </ul>How You’ll Make a Difference As an Assistant Dental Office Manager, you will report to the Manager and perform daily front office tasks and duties to help create lasting impressions and build trust and loyalty with patients. When you join an Aspen Dental practice, you’ll participate in an eight-week training program to succeed in your role.<ul> <li>Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards</li> <li>Work collaboratively with other members of the dental team to provide exceptional patient care</li> <li>Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care</li> <li>Under the direction of the Manager, supervise and reinforce the daily tasks and priorities of the non-clinical team</li> <li>Review data day to day to evaluate the impact on the practice</li> <li>Oversee scheduling and confirming patient appointments</li> <li>Verify insurance payment, collection, balance nightly deposits and credit card processing</li> <li>Additional tasks assigned by the Manager </li> </ul>Preferred Qualifications<ul> <li>High school diploma or equivalent; college degree preferred </li> <li>Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds</li> <li>Demonstrate analytical thinking; place a premium on leveraging data</li> <li>Organized and detail oriented</li> </ul>Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization.*May vary by independently owned and operated Aspen Dental locations.ADMI Corp., d/b/a TAG-The Aspen Group, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Assistant Dental Office Manager

<h2 id="jobDescriptionHeading"> Job Description </h2> Overview Join our team as a PRN, Project Coordinator in Tulsa, OK. Why Join Us? Thrive in a People-First Environment and Make Healthcare Better <ul><li> Thrive: We empower our team with career growth opportunities and resources that support your wellness, education, and financial well-being. </li></ul> <ul><li> People-First: We prioritize your well-being with a supportive, inclusive culture where you are valued and cared for. </li></ul> <ul><li> Make Healthcare Better: We use advanced technology to support our team and enhance patient care. </li></ul> Get to Know Your Team: <ul><li>Hillcrest HealthCare System (HHS) is comprised of three hospitals in Tulsa and five regional hospitals, including Hillcrest Medical Center, Hillcrest Hospital South, Tulsa Spine &amp; Specialty Hospital, Hillcrest Hospital Claremore, Hillcrest Hospital Cushing, Hillcrest Hospital Henryetta, Hillcrest Hospital Pryor, Bailey Medical Center of Owasso. Hillcrest also provides comprehensive primary and specialty care services through Utica Park Clinic and Oklahoma Heart Institute.</li></ul> Responsibilities The Project Coordinator is responsible for overseeing a variety of projects ensuring they are completed on time within budget and scope. These projects include (but are not limited to) repairs &amp; maintenance, remodels, build outs, opening/closing locations, and the on boarding of new providers. The Project Coordinator also assists with standardizing equipment, furniture and building finishes. Qualifications Job Requirements: <ul><li>High School/GED </li></ul>

Hillcrest Healthcare System

Project Coordinator

<h2 id="jobDescriptionHeading"> Job Description </h2> Overview Join our team as an full-time evening shift, Unit Clerk in Tulsa, OK. Why Join Us? Thrive in a People-First Environment and Make Healthcare Better <ul><li> Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being. </li></ul> <ul><li> People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for. </li></ul> <ul><li> Make Healthcare Better: We use advanced technology to support our team and enhance patient care. </li></ul> Get to Know Your Team: <ul><li>Hillcrest Medical Center is a 656-bed hospital that includes The Alexander Burn Center, The Peggy V. Helmerich Women’s Health Center, Kaiser Rehabilitation Center, the latest technology for the treatment of cancer, and the Oklahoma Heart Institute.</li></ul> Responsibilities <ul> <li> Individuals within this job classification are accountable for greeting and directing patients, visitors and physicians upon their arrival to the department. </li> <li> The unit secretary must be able to demonstrate good telephone skills and able to assist others in a courteous manner, following up on the caller's needs. </li> <li> This individual must demonstrate the ability to process proper forms, schedule procedures, input and work on the CRT, and coordinate the desk area of the patient care unit. </li> <li> This position performs various off unit activities, attends staff meetings, checks routine supplies and equipment and coordinates the repair and maintenance of equipment. </li> <li> The unit secretary will be responsible for: order entry via the CRT for all physician's orders on patients, general office duties for the unit, phone coordination and conveying overall outstanding customer service. </li> </ul> Qualifications Job Requirements: <ul><li>High school or GED</li></ul>

Hillcrest Medical Center

Unit Clerk

Goodyear. More Driven. Der Installationstechniker fuer Reifen als Service (TaaS) im Aussendienst wird Hardware-Installationen an den LKW- Fahrzeugen von TaaS-Kunden planen, koordinieren und ausführen. Unsere Techniker sind verantwortlich fuer absolute Qualität aller Installationen und folgt unserem Installationshandbuch und Standards und garantiert die fehlerfreie Leistung und Wartung der Hardware während des Servicezeitraums und führt bei Bedarf alle erforderlichen Fehlerbehebungsmaßnahmen durch. Des weitern ist Position ist auch verantwortlich für die Schulung von Dienstleistern in Bezug auf die Installation von Sensoren und Telematiksystemen. Diese Rolle wird deren Arbeit beaufsichtigen, wenn die Installation and Dienstleister ausgelagert wird. Unsere Installationstechniker - TaaS werden auch den Empfang, die Logistik im Rahmen von Lagerung und die Registrierung/Scannung von Hardware-Ausrüstung verwalten. Verantwortlichkeiten: Erreichung der TaaS-Hardware-Installationsziele gemäß dem vorab definierten Plan (Installationszyklus) in einem bestimmten geografischen Gebiet für den zugewiesenen Kundenkreis. Koordination der Installationspläne mit dem Fuhrparkmanager und der Werkstatt, bei Bedarf Einbindung von Sonderressourcen (ADR-zertifizierter Elektriker). Vorbereitung der Hardware für die Installation (Einstellungen, notwendige Werkzeuge usw.). Koordination von Hardware-Fehlerbehebungsmaßnahmen mit dem Customer Service Delivery Team und Durchführung von Wartungsaktivitäten im Feld. Einreichen und Berichterstattung von Hardware-Leistungsansprüchen bei den Hardware-Lieferanten. Beitrag zur Entwicklung von Installationsschulungsmaterialien für Dienstleister (Truck Force Network) oder andere Drittanbieter-Installateure. Durchführung von Installationsschulungen und Erhalt der erforderlichen Zertifikate für die Installation von elektronischen Bremssystemen (EBS) (wie Wabco, Knorr und/oder Haldex). Qualitäts- und Zählkontrolle beim Empfang der Hardware-Ausrüstung. Sicherstellung der ordnungsgemäßen Lagerung der Hardware-Ausrüstung. Durchführung des Scannens und der Registrierung aller Hardwareteile. Erfahrung: 3 oder mehr Jahre Erfahrung in mechanischen und elektrischen Installations-/Reparaturarbeiten Technische Erfahrung mit Sattelzugmaschinen und deren zugehöriger Telematik und Reifen Starker technischer Hintergrund und Erfahrung in der Planung und Terminierung Ausbildung &amp; Zertifizierung: Ein technisches Diplom in Nutzfahrzeugmechanik/Elektronik ist von Vorteil; andernfalls können Sie sich gerne bewerben. Kenntnisse, Fähigkeiten, Fähigkeiten: Selbstmotiviert, beharrlich und ein Teamplayer Starke unternehmerische und kommunikative Fähigkeiten Fähigkeit, mit verschiedenen Parteien zu planen und den Plan auszuführen Grundlegende IT-Kenntnisse Fließend in der Sprache des ausgewählten Gebiets plus Englisch Bereitschaft zu reisen (bis zu 3-4 Tage pro Woche, hauptsächlich Donnerstag bis Sonntag) Goodyear ist eines der größten Reifenunternehmen der Welt. Es beschäftigt etwa 68.000 Menschen und stellt seine Produkte in 53 Einrichtungen in 20 Ländern weltweit her. Die beiden Innovationszentren in Akron, Ohio, und Colmar-Berg, Luxemburg, arbeiten daran, hochmoderne Produkte und Dienstleistungen zu entwickeln, die den Technologie- und Leistungsstandard für die Branche setzen. Weitere Informationen über Goodyear und seine Produkte finden Sie unter <a href="http://www.goodyear.com/corporate" target="_blank">www.goodyear.com/corporate</a>.

The Goodyear Tire & Rubber Company

Installationstechniker im Aussendienst

This is a travel based position with travel throughout Pittsburgh and Northeast Ohio. The ideal candidate should reside in Pittsburgh, Pennsylvania. This position requires full time travel - please inquire to discuss in further detail!<ul> <li>​Delivering regional training designed to promote quality care, patient satisfaction and increase revenue.</li> <li>Assists with recruitment, hiring and onboarding of new hygienists at Aspen Dental practices.</li> <li>Works with vendor partners to arrange field meetings and increase product utilization.</li> <li>Assists with training initiatives on new patient care products and processes.</li> <li>Functions as a liaison to ADMI’s territory hygiene team, responding to daily phone and email inquiries regarding policies, reports, product features, incentives, ordering, support materials, etc.</li> <li>Partners with practice owners and ADMI field management teams to assist in the preparation of hygiene budgets and determine hygiene needs for the territory, floats, additional hygiene days.</li> <li>Coach under-performing offices.</li> <li>Additional developmental duties as directed or requested by practice owners of supported offices.</li> <li>As an employee of ADMI, this is a non-clinical support role that will be providing advice to hygienists practicing with and employed by Aspen Dental-branded practices.</li> </ul>Salary - $75,000-$120,000 per year (annualized base salary + incentive earnings) To be viewed as a qualified candidate for this position you should possess the following:<ul> <li>Licensed and or Registered Dental Hygienist.</li> <li>Ability to travel to assigned offices.</li> <li>Manipulate small instruments, supplies, and equipment with efficiency, dexterity, and exceptional eye hand coordination.</li> <li>Demonstrated excellence in the execution of their craft and empathy for the patient with a strong business acumen.</li> <li>The ability to travel full time throughout Pittsburgh and Northeast Ohio.</li> </ul>Preferred Qualifications:<ul> <li>Bachelor’s degree or higher in related field.</li> <li>Prior dental administrative/leadership experience.</li> <li>Adjunct or full-time dental hygiene faculty experience, and/or dental hygiene consulting experience with a proven track record.</li> <li>Ideal candidate will reside in Pittsburgh, Pennsylvania</li> </ul><a href="https://careers.aspendental.com/us/en/tag-privacy-policy-for-california-employees" target="_blank">View CA Privacy Policy</a>

Territory Manager of Hygiene Support

<h2 id="jobDescriptionHeading"> Job Description </h2> Overview You may be eligible for a sign-on bonus of up to $11,000. You may also be eligible for relocation assistance. Join our team as a day shift, full-time, Inpatient Wound Care Registered Nurse (RN) in Tulsa, OK. Why Join Us? Thrive in a People-First Environment and Make Healthcare Better <ul> <li> Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being. </li> <li> People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for. </li> <li> Make Healthcare Better: We use advanced technology to support our team and enhance patient care. </li> </ul> Get to Know Your Team: <ul><li>Hillcrest Medical Center is a 656-bed hospital that includes The Alexander Burn Center, The Peggy V. Helmerich Women’s Health Center, Kaiser Rehabilitation Center, the latest technology for the treatment of cancer, and the Oklahoma Heart Institute.</li></ul> Responsibilities Individuals within this job classification are accountable for assessing, planning, implementing, evaluating and documenting care activities in accordance with HHS standards in order to deliver efficient, effective and quality patient care. The Registered Nurse (RN) must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients served on the assigned unit. Qualifications Job Requirements: <ul> <li>Completion of a state approved Registered Nurse Program</li> <li>Valid State of Oklahoma Registered Nurse License</li> <li>BLS</li> <li>Wound Care Experience</li> </ul>

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