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<h3> Position Summary </h3> As a senior member of Records &amp; Contracts (R&amp;C), the R&amp;C Senior Manager: Compliance &amp; Reporting leads teams (within US and India), and is responsible for complex, highly visible, and transformative records and contracts compliance programs and initiatives for the Deloitte US Firm. The Senior Manager develops strategy, oversees the execution of all associated processes, and directs interactions with senior level cross-functional stakeholders resulting in the digitization, modernization, automation, and transformation of both R&amp;C as well as business processes. Activities are focused on records and contracts management programs that have an impact at all levels of the organization, resulting in improved records and contracts related outcomes, further risk mitigation and desired people-related outcomes, while maintaining and promoting process, information, and system performance, overall cost reduction or avoidance, and adherence to the organization’s records and contracts management and confidentiality, privacy, and information security policies. Responsibilities include: <ul> <li>As a member of the R&amp;C Leadership team, directs the development, execution, management, oversight, and enhancement of records and contracts compliance projects and processes with overall R&amp;C mission and Firm objectives. Drives integrated, cohesive decision-making across records and contracts programs</li> <li>Designs, develops, implements, and evaluates the effectiveness of highly innovative records and contracts compliance and reporting projects that provide business analytics and intelligence, supporting cross-functional transformation goals. Implements technology solutions, including generative AI solutions, to deliver insights that address business, regulatory and legal challenges</li> <li>Accountable and responsible for embedding records and contracts compliance into firm culture and establishing a roadmap for future compliance efforts, drives meaningful and actionable reporting to the highest levels of firm leadership</li> <li>Develops and executes records and contracts management strategies and programs of extensive scope, extraordinary complexity, and Firm-wide impact. Leads compliance and reporting team in the definition, planning, execution, and enhancement of compliance and reporting programs. Ensures alignment of R&amp;C programs with R&amp;C strategy, as well as overall Firm strategies</li> <li>Accountable and responsible for multi-year and multi-faceted projects including resources, governance, schedule, economics, risk mitigation, contingency planning, compliance with regulations and standards, as well as business continuity.</li> <li>Provides intellectual leadership and promotes awareness of emerging and current business trends, operating conditions, and internal processes and initiatives that may impact records and contracts compliance programs. Devises strategies for changes. Designs and implements innovative processes and procedures and adapts approaches to increase efficiencies, improve organization, and enhance services provided.</li> <li>Engages with key cross-functional stakeholders (Risk, OGC, ITS, business stakeholders, Enabling Areas stakeholders, and functional leadership) to understand their needs and forge highly productive relationships (based on a high degree of trust) that benefit the businesses and the R&amp;C programs. Leverages those associations to present innovative solutions and demonstrate the “art of the possible” leading to significant cultural and behavioral transformation.</li> <li>Leads cross-functional strategy sessions to support enterprise-wide decision-making, program development (functional and technical) and enhancements that align with business and Firm-wide priorities. Gains consensus and then drives change across all business areas and levels.</li> </ul> Recruiting for this role ends on March 16, 2025 The successful candidate will possess: <ul> <li>Experience and ability to effectively interact and work productively with business and enabling areas leadership and other stakeholders across all levels of Deloitte to make recommendations and resolve issues.</li> <li>Advanced program management and program planning; excellent team leadership skills.</li> <li>Ability to work with and maintain positive working relationships (while also conveying records and contracts management perspectives) with virtual and global business teams and internal clients.</li> <li>Experience with large complex transformations that require strategic thinking and the ability to see them through execution.</li> <li>Ability to manage multiple complex, multi-functional, multi-year projects simultaneously</li> <li>Proven ability to lead high visibility, substantial and high impact change management strategies/implementations.</li> <li>Demonstrated advanced proficiency with MS Office, SharePoint; ability to operate database software, including searching, using queries, and running reports.</li> <li>In-depth understanding of information/records/contracts management principles, processes and policies, design, systems/applications, and functions</li> <li>Demonstrated proficiency in data and analytics, and/or data management experience.</li> <li>Strong understanding of governance, risk, and compliance</li> <li>Ability to comprehend and correlate business objectives with records and/or contracts management solutions/projects; provides high-quality records and/or contracts management solutions to records/contracts related business problems.</li> <li>Superior organization, consultative, communication (written and verbal), negotiating, persuasion/influencing, consensus building, time management and presentation skills.</li> <li>Ability to author and deliver engaging presentations that produce and influence results; adept at adjusting communications and approach to various audiences.</li> <li>Ability to analyze data, determine root cause and provide and/or develop solutions; translates that data into actionable/informative presentations.</li> <li>Ability to drive to results; maintains constant awareness of projects and clients and keeps team focused on short- and long-term milestones.</li> </ul> Required: <ul> <li>Bachelor’s degree.</li> <li>Minimum of 10 years of relevant experience.</li> <li>Limited sponsorship may be available.</li> <li>Ability to travel 10-15%, on average, based on the work you do and the clients and industries/sectors you serve.</li> </ul> Preferred: <ul> <li>Professional experience or background in AI, machine learning, or natural language processing.</li> <li>Certified Records Manager (CRM) and/or Project Management Professional (PMP) or Contract Management-related certification.</li> </ul> The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $107,700 to $198,400. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. Information for applicants with a need for accommodation: <a href="https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html" target="_blank">https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html</a> EA_ExpHire Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. <a href="https://www2.deloitte.com/us/en/pages/careers/topics/recruiting-tips.html" target="_blank">Check out recruiting tips from Deloitte recruiters.</a> Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. <a href="https://www2.deloitte.com/us/en/pages/careers/articles/life-at-deloitte-benefits-and-rewards.html" target="_blank">Learn more about what working at Deloitte can mean for you.</a> Our people and culture Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. <a href="https://www2.deloitte.com/us/en/pages/about-deloitte/articles/deloitte-inclusion.html" target="_blank">Learn more about our inclusive culture.</a> Our purpose Deloitte’s purpose is to make an impact that matters for our clients, our people, and in our communities. We are creating trust and confidence in a more equitable society. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. We are focusing our collective efforts to advance sustainability, equity, and trust that come to life through our core commitments. <a href="https://www2.deloitte.com/us/en/pages/about-deloitte/articles/purpose-at-deloitte-us.html" target="_blank">Learn more about Deloitte's purpose, commitments, and impact.</a> Professional development From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

Deloitte

Senior Manager: Records & Contracts Compliance & Reporting

Principal Quality Specialist<h2>Job Description</h2> Your Job The Principal Quality Specialist brings subject matter expertise and utilizes experience along with best practice knowledge to lead the technical development and implementation of specific areas of the Kimberly-Clark Quality Management System. THIS ROLE WILL BE REMOTE It Starts with YOU. About Us Huggies®. Kleenex®. Cottonelle®. Scott®. Kotex®. Poise®. Depend®. K-C Professional®. You already know our legendary brands—and so does the rest of the world. In fact, 25% of people in the world use Kimberly-Clark products every day, and it takes the absolute best people to make that happen. We’re founded on 150 years of market leadership, and we’re always looking for new and better ways to perform, especially when it comes to product and process innovation. Our customers are always looking for new and better. Our competitors won’t stop evolving. And our communities demand responsible corporate practices. We need bold, transformative ideas from people who can turn them into reality. That means there’s no time like the present to make an impact here. <a href="https://www.youtube.com/watch?v=ostX9U12KRU" target="_blank">It’s all waiting for you at Kimberly-Clark</a>; you just need to log on! Who you are? Basic Qualifications <ul> <li>A bachelor’s degree in sciences, Engineering, Supply Chain, Operations or equivalent degree.</li> <li>7+ years of experience in a Quality Management role in a medical device, pharmaceutical, cosmetic or similar environment</li> <li>A recognized quality management qualification is desirable such as ASQ Certified Quality Engineer / Auditor or CQI Chartered Quality Management Professional</li> <li>Highly proficient in written and spoken English.</li> </ul> Preferred Qualifications <ul> <li>A minimum of 5 years developing and deploying, efficient and effective quality management system elements and processes, preferably across multiple geographic regions.</li> <li>Experience in an organization with Quality as a compliance function.</li> <li>Demonstrated understanding of Medical Devices, Consumer Products, and Cosmetic regulations across the globe. Thorough understanding and experience interfacing with regulatory bodies across all regions.</li> <li>Understands and can apply industry-standard practices such as Good Manufacturing / Warehouse Practices (GMP &amp; GWP)</li> <li>Demonstrate understanding and impact of industry trends, emerging regulatory compliance requirements and best practices via internal/external benchmarking for integration considerations into business specific quality strategies.</li> <li>Understanding of key regulations and standards applicable to K-C specifically related to medical devices as a consumer product.</li> <li>Is able to influence and engage at varying levels of the organization.</li> <li>Non-conformance and CAPA ownership/management experience</li> <li>Training system development and/or management</li> <li>Experience working in quality systems where these regulations and guidelines are followed: 21 CFR Part 820, 21 CFR Part 11, MDSAP, EU MDR, EU MDD, ISO13485, ISO 9001</li> <li>Ability to anticipate and meet deadlines, handling multiple simultaneous deadlines, prioritizing work, strong attention to detail, and the ability to retain confidential information.</li> <li>Collaborative, responsive, action-oriented and innovative problem solver</li> </ul> What do you do? <ul> <li>Accountable to establish and maintain assigned elements of the standards, procedures, guidance documents and forms which make up the Enterprise-wide Global Quality Management System.</li> <li>Ensure assigned Enterprise Quality Management System standards and procedures are integrated into systems and processes in Segments, Accountable Business Units and other functions as required.</li> <li>Identify, map and document new Enterprise-wide Quality, Regulatory and Product Safety processes associated with providing products and services which satisfy all customer and other stakeholder needs.</li> <li>Develop and deploy education and training as required to ensure awareness and usage of assigned Global QMS documents.</li> <li>Provide expertise and guidance in interpreting policies, regulatory and/or governmental regulations, and internal regulations to assure compliance.</li> <li>Ensures the quality assurance programs and policies are maintained and modified regularly.</li> <li>Takes leadership of the development and deployment of strategic quality management plans, initiatives and measures which generally have significant Enterprise-wide scope and impact.</li> <li>Develops standardized approaches aligned with industry best practices in quality management, including, but not limited to Corrective and Preventative Actions, Quality Non-Conformances, Management Review, Quality Metrics, Change Management, Training Systems and Document Control and Record Management.</li> <li>Leads quality system improvement programs enterprise-wide to establish and improve Quality Management System elements to ensure business, facility and corporate objectives are met.</li> <li>Maintains comprehensive knowledge of applicable regulatory requirements and interpretation. </li> <li>Provides regulatory compliance expertise by sharing external regulatory environment, industry trends as well recommending actions to address any potential impact to the enterprise. </li> </ul> GENERAL EXPECTATIONS AND ACCOUNTABILITIES • Manage self in accordance with the expected K-C Way of Working. • Influence and recommend new quality concepts, tools and strategies for the enterprise Quality organization. • Builds capability in self by maintaining and demonstrating a high degree of knowledge and skill in quality management systems, processes and regulations. • Builds and maintains strong relationships and networks with key stakeholders and peers within the business unit, across the enterprise, and across industry. • Establishes and maintains collaborative relationships while driving solutions to meet business needs. Develops and maintains a strong spirit of partnership. • Conduct all communications and transactions with the utmost integrity, consistent with the KC Code of Conduct. Communicate effectively with Senior Leaders, Peers, Functional Partners. WORKING CONDITIONS: • Travel up to 25% of the work time domestic and international. • Work is completed in both an office environment and at Manufacturing Facilities and/or Laboratories. When at Manufacturing facilities or Laboratories, will be exposed to environments ranging from dust, heat, noise, moisture up to clean room / laboratory environments. Proper personal protective equipment (PPE) must be worn at all times (may include safety glasses, facial protection, ear protection, hair nets, beard bags (if applicable), full gowning. Role is based at the K-C location in Mexico or Costa Rica. Total Benefits Here are just a few of the benefits you’d enjoy working in this role for Kimberly-Clark. For a complete overview, see <a href="http://www.mykcbenefits.com/" target="_blank">www.mykcbenefits.com</a> Great support for good health with medical, dental, and vision coverage options with no waiting periods or pre-existing condition restrictions. Access to an on-site fitness center, occupational health nurse, and allowances for high-quality safety equipment. Flexible Savings and spending accounts to maximize health care options and stretch dollars when caring for yourself or dependents. Diverse income protection insurance options to protect yourself and your family in case of illness, injury, or other unexpected events. To Be Considered Click the Apply button and complete the online application process. A member of our recruiting team will review your application and follow up if you seem like a great fit for this role. In the meantime, check out the <a href="https://www.careers.kimberly-clark.com/en/our-careers/career-areas" target="_blank">careers website</a>. You’ll want to review this and come prepared with relevant questions if and when you pass GO and begin interviews. And finally, the fine print… For Kimberly-Clark to grow and prosper, we must be an inclusive organization that applies the diverse experiences and passions of its team members to brands that make life better for people all around the world. We actively seek to build a workforce that reflects the experiences of our consumers. When you bring your original thinking to Kimberly-Clark, you fuel the continued success of our enterprise. We are a committed equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender, identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law. The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position. This role is available for local candidates already authorized to work in the role’s countries only. Kimberly-Clark will not provide relocation support for this role. <h2>Primary Location</h2>No K-C Work Site - Mexico<h2>Additional Locations</h2>Costa Rica - San Jose<h2>Worker Type</h2>Employee<h2>Worker Sub-Type</h2>Regular<h2>Time Type</h2>Full time

Kimberly-Clark Corporation

Principal Quality Specialist

<h2>Job Description</h2>Customer Service and Support software is a $45+ billion market that is growing at 14%+ each year. The top 10 vendors own 50% of the Market. The CX world is as competitive as ever, our business is looking to our Competitive Intelligence team to increasingly influence the strategic direction of the company and product. In this role, you will become enriched with deep subject matter expertise in not only our competition but also the markets we serve. You’ll have the opportunity to use this intelligence to influence the business across sales, marketing, product, success, etc. wherever you see opportunities. This role is a hybrid of traditional roles in product analysis, strategy, product marketing, and sales support – requiring a mix of skills including: research, writing, positioning, data analysis and operational support. If you have a passion for driving broad and strategic impact to the business, driving initiatives, and working cross functionally, getting up on stage and getting our business passionate about our strong position, this role is meant for you.<h1>What you'll be doing</h1><ul> <li>Conduct ongoing in-depth research and analysis on competitor go-to-market strategy and product capabilities by using a number of different sources including win/loss reports, secondary research (analyst reports, webinars, PR, etc.), and publicly available information.</li> <li>Support field teams with global competitive training (in partnership with Sales Enablement), scalable self-serve competitive assets (internal and external facing), as well as high touch support on sales deals and in competitive situations with customers (present to prospects and customers if needed).</li> <li>Provide prescriptive mentorship to our sales and customer success teams through 1:1 engagement to help Zendesk win and retain every customer.</li> <li>Support the delivery of regular cadence of company-wide briefings and department specific updates (Company all hands, Product Summits, C-staff meetings, Sales Kickoff, Sales &amp; Success Training) to deliver competitive insights.</li> <li>Work with cross-functional teams (e.g., Product, Marketing, Sales, Finance, and Legal) to ensure competitive insights and the CI team’s POV are incorporated into decision making.</li> </ul><h2>Basic Qualifications:</h2><ul> <li>5-7+ years of CI, market intelligence, sales, and/or pre-sales experience.</li> <li>Technical proficiency and curiosity. You enjoy getting into the details with software products and understand how they fit within established and constantly evolving markets.</li> <li>Able to distill large amounts of information into compelling stories and presentations.</li> <li>Strong analytical and critical-thinking skills, with the ability to draw insights from complex data sets.</li> <li>Shown executive presence and ability to deliver compelling presentations to a wide range of audiences including executive management, sales teams, customers and partners.</li> <li>Experience driving strategic programs across the business.</li> </ul><h2>Preferred Qualifications:</h2><ul> <li>Experience working in the CRM/Customer Engagement space (Customer Service, Sales Automation, Marketing Automation).</li> <li>Experience with Competitive Intelligence and have been certified through accredited providers.</li> <li>Field-facing experience working with customers in a sales or customer success capacity.</li> <li>Shown understanding of enterprise software or SaaS economics; comfortable reviewing a 10-K or S-1 to extract insights.</li> <li>Hands-on experience in performing analysis using Tableau or similar BI tools.</li> <li>Experience in market research and quantitative analysis, including building models and scenario planning.</li> </ul>The US annualized base salary range for this position is $148,000.00-$222,000.00. This position may also be eligible for bonus, benefits, or related incentives. While this range reflects the minimum and maximum value for new hire salaries for the position across all US locations, the offer for the successful candidate for this position will be based on job related capabilities, applicable experience, and other factors such as work location. Please note that the compensation details listed in US role postings reflect the base salary only (or OTE for commissions based roles), and do not include bonus, benefits, or related incentives.Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager.The intelligent heart of customer experienceZendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster <a href="http://www.zendesk.com/diversity-inclusion/" target="_blank">global diversity, equity, &amp; inclusion</a> in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please <a href="https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf" target="_blank">click here</a>. Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to <a href="#">peopleandplaces@zendesk.com</a> with your specific accommodation request.

Zendesk

Senior Manager Competitive Intelligence

New Customer Product Manager, Shopping (Remote-Eligible)We are looking for a New Customer Product Manager to join our growing team in Capital One Shopping. If you have a remarkable ability to use data to tell a story, form a hypothesis and define metrics to identify the success of product initiatives - this is the role for you!Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.Do you dream of well-designed and intuitive products and customer experiences? Do you want to be the one who introduces change to help tens of millions of customers make smarter financial choices? Do you want to change the way people manage their money? If you answered yes to all of these questions, then product management at Capital One may be a fit for youWhat we are looking for:<ul> <li>A customer-first mindset</li> <li>Identify, prioritize, and launch innovative, merchant focused products that drive revenue and customer value</li> <li>A knowledge and passion for emerging technologies (API's, Big Data, Native UI's) to incorporate into building great products</li> <li>Use SQL to build a data-back strategy, identify insights, and troubleshoot issues</li> <li>Own day to day setting and monitoring of KPIs - requires strong SQL/data analysis skills</li> <li>Someone comfortable with backend products who is not afraid to challenge the norm and do what is right for the team</li> <li>Proficiency in handling large data files using SQL, Python, and/or R</li> <li>Own day to day operations of product, including identifying bugs or leverage opportunities via comprehensive understanding of data</li> <li>A product centric mindset to take a product from ideation to production and continually iterate improvements</li> <li>A strategic thought leader who can create a compelling vision and story to present to senior executives and inspire direct and partner teams</li> <li>A strong communicator who can advance initiatives and create consensus through clear, concise, and contextually relevant messaging</li> <li>Creating and maintaining a healthy team culture through thoughtful leadership </li> <li>Results focused and able to manage and prioritize multiple projects simultaneously</li> </ul>What you’ll do:<ul> <li>Lead multiple teams of software and data engineers to design and deliver data platform features for internal users</li> <li>Understand the enterprise data requirements and ensure the system’s compliance with enterprise patterns</li> <li>Relentlessly push to understand user and stakeholder needs and ensure they are considered in prioritization and trade-off discussions</li> <li>Create a vision and roadmap for your product that addresses stakeholder needs </li> <li>Partner with analysts, data scientists, designers, engineers, and others to continuously refine the roadmap and harvest insights from experiments and product launches</li> <li>Build and maintain strong relationships with leaders and stakeholders that depend on the capabilities and performance of our platforms</li> </ul><ul><li>Define, socialize, and monitor key performance indicators to understand the evolution and success of the project</li></ul>Basic Qualifications:<ul> <li>At least 3 years of experience working in Product Management</li> <li>At least 3 years of experience with SQL</li> <li> Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: <ul> <li>A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field)</li> <li>A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration</li> </ul> </li> </ul>Preferred Qualifications:<ul><li>Experience translating business strategy and analysis into consumer facing digital products</li></ul>Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.Capital One is open to hiring a Remote Employee for this opportunity.The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.New York, NY: $172,800 - $197,200 for Manager, Product Management Remote (Regardless of Location): $144,000 - $164,400 for Manager, Product Management McLean, VA: $158,400 - $180,800 for Manager, Product Management San Francisco, CA: $172,800 - $197,200 for Manager, Product Management Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the <a href="https://www.capitalonecareers.com/benefits" target="_blank">Capital One Careers website</a>. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at <a href="#">RecruitingAccommodation@capitalone.com</a>. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to <a href="#">Careers@capitalone.com</a>Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Capital One

New Customer Product Manager, Shopping (Remote-Eligible)

<h2>Job Description</h2>Zendesk is seeking a Global Content Demand Generation Marketing Manager to drive global demand campaigns, with a particular focus on creating demand in the IT, Employee Experience (EX), and Employee Service (ES) space. This role will be instrumental in nurturing open opportunities and building a pipeline to grow our Employee Service solutions. You’ll collaborate closely with regional marketing, product marketing, and sales teams to create integrated campaigns that generate pipeline and bookings.The ideal candidate has a strong background in demand generation for ITSM solutions, employee experience or employee service initiatives. Experienced in developing content strategies, working with event speakers, and evolving messaging for the stages of the buyer journey . You should be a team player with strong influence management, cross-functional collaboration skills, and a willingness to learn new AI and marketing technologies. Join a team that values creativity, inclusivity, and community impact.Responsibilities:<ul> <li>Campaign content and messaging development: Lead the development of global, full funnel demand content such as digital events, analyst reports, demos, customer stories, data sheets, etc. Partner with product marketing and utilize data-driven analysis to understand target audience segmentation, align campaign and product messaging, and develop an effective and compelling content strategy. Understand and articulate the buyer's journey for our solutions in the context of campaigns. </li> <li>Cross-team collaboration: Work closely with teams across the marketing organization including product marketing, brand &amp; creative, localization, customer marketing, etc to deliver integrated demand campaigns.</li> <li>Global Partnership: Partner with regional marketing teams to execute the global campaign within the AMER, EMEA, LATAM, and APAC regions. Responsible for helping to define and build a repeatable marketing strategy and execution model which is packaged up into Marketing Kits that our regional and channel marketing teams can use to execute activities within each region.</li> <li>Measure &amp; Optimize: Collaborate closely with marketing analytics to set pipeline targets for each campaign, evaluate campaign and channel performance, and implement data-driven optimizations to meet objectives.</li> </ul>Qualifications:<ul> <li>3-5 years of marketing experience, ideally with a focus on content development in a B2B SaaS environment</li> <li>Proven experience in end-to-end execution of global marketing campaigns targeting IT, EX and ES audiences</li> <li>Ability to leverage audience data to inform optimal targeting and campaign strategy</li> <li>Strong writing and messaging skills, especially around IT and employee service topics</li> <li>Experience managing multi-channel campaigns and working with external agencies</li> <li>Quick learner who thrives in a fast-paced, dynamic environment</li> <li>Creative, innovative, and solutions-oriented with a knack for problem-solving and program improvement</li> <li>Strong organizational skills with attention to detail and ability to manage multiple projects</li> <li>Data-driven approach to campaign optimization and performance tracking</li> <li>Strong communication skills across all levels, from marketing and sales teams to executive stakeholders</li> <li>Positive, collaborative, and energetic, with a focus on building effective relationships and influencing change</li> <li>Bias for action and high-quality results with a focus on timely delivery</li> </ul>Where We Work:Fully Flexible - BUT YOU MUST LIVE IN COMMUTABLE DISTANCE TO ONE OF OUR MARKETING HUBS (AUSTIN, SEATTLE, SF BAY) The US annualized base salary range for this position is $103,000.00-$155,000.00. This position may also be eligible for bonus, benefits, or related incentives. While this range reflects the minimum and maximum value for new hire salaries for the position across all US locations, the offer for the successful candidate for this position will be based on job related capabilities, applicable experience, and other factors such as work location. Please note that the compensation details listed in US role postings reflect the base salary only (or OTE for commissions based roles), and do not include bonus, benefits, or related incentives.The intelligent heart of customer experienceZendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster <a href="http://www.zendesk.com/diversity-inclusion/" target="_blank">global diversity, equity, &amp; inclusion</a> in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please <a href="https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf" target="_blank">click here</a>. Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to <a href="#">peopleandplaces@zendesk.com</a> with your specific accommodation request.

Global Content Demand Marketing Manager - IT

Extension Alerts Retargeting Product Manager, Shopping (Remote-Eligible)We are looking for a Product Manager to join our growing team in Capital One Shopping. If you have a remarkable ability to use data to tell a story, form a hypothesis and define metrics to identify the success of product initiatives - this is the role for you!Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.Do you dream of well-designed and intuitive products and customer experiences? Do you want to be the one who introduces change to help tens of millions of customers make smarter financial choices? Do you want to change the way people manage their money? If you answered yes to all of these questions, then product management at Capital One may be a fit for youWhat we are looking for:<ul> <li>A knowledge and passion for emerging technologies (API's, Big Data, Native UI's) to incorporate into building great products</li> <li>Use SQL to build a data-back strategy, identify insights, and troubleshoot issues</li> <li>Own day to day setting and monitoring of KPIs - requires strong SQL/data analysis skills</li> <li>Someone comfortable with backend products who is not afraid to challenge the norm and do what is right for the team</li> <li>Proficiency in handling large data files using SQL, Python, and/or R</li> <li>Own day to day operations of product, including identifying bugs or leverage opportunities via comprehensive understanding of data</li> <li>A product centric mindset to take a product from ideation to production and continually iterate improvements</li> <li>A customer-first mindset</li> <li>A strategic thought leader who can create a compelling vision and story to present to senior executives and inspire direct and partner teams</li> <li>A strong communicator who can advance initiatives and create consensus through clear, concise, and contextually relevant messaging</li> <li>Creating and maintaining a healthy team culture through thoughtful leadership </li> <li>Results focused and able to manage and prioritize multiple projects simultaneously</li> <li>Identify, prioritize, and launch innovative, merchant focused products that drive revenue and customer value</li> </ul>What you’ll do:<ul> <li>Lead multiple teams of software and data engineers to design and deliver data platform features for internal users</li> <li>Understand the enterprise data requirements and ensure the system’s compliance with enterprise patterns</li> <li>Relentlessly push to understand user and stakeholder needs and ensure they are considered in prioritization and trade-off discussions</li> <li>Create a vision and roadmap for your product that addresses stakeholder needs </li> <li>Partner with analysts, data scientists, designers, engineers, and others to continuously refine the roadmap and harvest insights from experiments and product launches</li> <li>Build and maintain strong relationships with leaders and stakeholders that depend on the capabilities and performance of our platforms</li> </ul><ul><li>Define, socialize, and monitor key performance indicators to understand the evolution and success of the project</li></ul>Basic Qualifications:<ul> <li>At least 3 years of experience working in Product Management</li> <li>At least 3 years of experience with SQL</li> <li> Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: <ul> <li>A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field)</li> <li>A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration</li> </ul> </li> </ul>Preferred Qualifications:<ul><li>Experience translating business strategy and analysis into consumer facing digital products</li></ul>Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.Capital One is open to hiring a Remote Employee for this opportunity.The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.Sales Territory: $144,000 - $164,400 for Manager, Product Management New York, NY: $172,800 - $197,200 for Manager, Product Management Remote (Regardless of Location): $144,000 - $164,400 for Manager, Product Management McLean, VA: $158,400 - $180,800 for Manager, Product Management Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the <a href="https://www.capitalonecareers.com/benefits" target="_blank">Capital One Careers website</a>. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at <a href="#">RecruitingAccommodation@capitalone.com</a>. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to <a href="#">Careers@capitalone.com</a>Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Extension Alerts Retargeting Product Manager, Shopping (Remote-Eligible)

Your work days are brighter here.At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.At Workday, we value our candidates’ privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers. Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not.In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.About the TeamCome join our Healthcare Vertical and experience Workday! Workday is the leader in enterprise-class, software-as-a-service (SaaS) Human Capital Management and Financial Management solutions for handling global businesses. The Services Executive team includes a diverse range of skills and experience from across professional services, functional subject matter expertise and sales fields. The team plays a substantial role in connecting Workday’s services and sales organizations; ensuring that we are supporting subscription sales by differentiating Workday’s services approach and methodology, as well as ensuring that our customers are set up to be successful in their deployment projects and meet their business objectives. Our aim is to be trusted advisors to our prospects and customers, working to Workday’s core values of Customer Service and Integrity, and protecting Workday’s consistent track record of customer happiness. Successful candidates will be passionate about working as part of an account team driving and supporting sales cycles; engaging with customers to develop deployment strategies and plans that meet their requirements; and leading detailed and sophisticated sales processes, preparing estimates, proposals and contracts.About the RoleAs a Healthcare Services Sales Executive for our Professional Services organization, you are responsible for leading, planning, management, and execution of all Professional Services business development activities with a focus on Healthcare Financials and/or Supply Chain Management solutions. You will be a key team member of the Workday Field Services team, working alongside the Workday Account Executives, driving Workday Subscription sales in the Healthcare market segment.You’ll use your experience with consulting sales and project delivery to help prospects put together a plan for a successful project, including resources, timeline, and costs. You’ll employ effective selling strategies to optimally position Workday’s SaaS Solutions and Platform technologies as the efficient, modern alternative, and you will be a professional in Workday’s innovative deployment methodology. If you have a stellar consulting delivery and sales track record, are a self-starter, and love working in a complex environment, then this Workday team is the place for you.About You<ul> <li>Understand the competitive landscape and prospect needs so you can successfully position the value of Workday’s innovative deployment methodology and Professional Services.</li> <li>Present Workday Customer Services overview and conduct services discovery sessions.</li> <li>Build and validate Professional Services Proposals and high-level Project Plans.</li> <li>Cultivate mutually beneficial relationships with Workday Service Partners.</li> <li>Assess project team training needs for prospects and customers.</li> <li>Maintain accurate and timely prospect, pipeline, and service forecast data.</li> <li>Lead, negotiate, and close Professional Services Agreements, Statements of Work and other contractual documentation.</li> <li>Provide support for services activities and events.</li> <li> Prior experience with effectively conveying the benefits of a SaaS architecture to all levels of the enterprise.</li> </ul><ul> <li>Basic Qualifications:</li> <li>10+ years business, implementation consulting sales and/or subscription sales experience with ERP solutions, with a focus on Financials and/or Supply Chain Management </li> <li>6+ years proven ability with Workday and/or any SaaS Financials and/or Supply Chain Management solutions.</li> <li>6+ years of healthcare provider industry experience</li> <li>Other Qualifications: </li> <li>Healthcare Financials and/or Supply Chain Management solutions experience is Required</li> <li>Shown success and vertical familiarity within consulting or software “as a service.” </li> <li>Solid understanding of vendors, products, and services in Enterprise application space.</li> <li>Business insight and Business process knowledge in Financials and/or Supply Chain Management </li> <li>Financials and/or Supply Chain Management Project Delivery Experience as a PM, Architect, Consultant, Functional lead</li> <li>Strong business acumen, with the ability to analyze financial and market information to identify opportunities, optimize costs, and drive strategic decision-making for increased profitability and growth is essential. </li> <li>Strong business development skills, with a focus on identifying and capitalizing on market opportunities, building strategic partnerships, and driving organizational growth through new initiatives and customer retention strategies, are highly valued. </li> <li>Exceptional relationship building skills, with a focus on effective communication, empathy, and fostering positive relationships to enhance teamwork, client retention and collaboration, are essential. </li> <li>Proven ability in professional services sales, with a focus on understanding client needs, effectively communicating value, and building strong relationship[ps to drive customer satisfaction and achieve revenue goals, is essential.</li> <li>Exceptional consultive selling skills, with a focus on understanding customer needs, building relationships and effectively communicating value to drive customer satisfaction, retention and revenue growth, are a necessity.</li> <li>Prior experience with effectively conveying the benefits of a SaaS architecture to all levels of the enterprise.</li> </ul> Workday Pay Transparency StatementThe annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday’s comprehensive benefits, please <a href="http://workdaybenefits.com/us/welcome-to-workday-benefits/prospective-workmates" target="_blank">click here</a>.Primary Location: USA.CA.PleasantonPrimary Location Base Pay Range: $143,000 USD - $214,500 USDAdditional US Location(s) Base Pay Range: $143,000 USD - $214,500 USD Our Approach to Flexible Work With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!

Workday

Senior Services Executive - Healthcare

<h3> Position Summary </h3> Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Tableau SQL Developer you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Delivery Talent Model. Project Delivery Model (PDM) is a talent model that is tailored specifically for long-term, onsite client service delivery. Work you’ll do/Responsibilities <ul> <li>Design, develop, and maintain interactive dashboards using Tableau / Power BI for clinical, operational, and financial reporting.</li> <li>Extract, transform, and load (ETL) data from Epic Clarity and Caboodle into Tableau / Power BI.</li> <li>Write and optimize SQL queries to retrieve relevant Epic data efficiently.</li> <li>Collaborate with Epic analysts, clinicians, and business stakeholders to gather requirements and define KPIs.</li> <li>Ensure data integrity, accuracy, and security (e.g., HIPAA compliance).</li> <li>Automate report refreshes and scheduling through Tableau Server or Power BI Service.</li> <li>Troubleshoot performance issues and optimize dashboard load times.</li> <li>Perform other related duties assigned by supervisor</li> </ul> Recruiting for this position will end on May 4, 2025. The Team Operations and Technology Transformation delivers market leading expertise and industry depth by harnessing deep sector knowledge, scaling the power of hybrid services and products, and unlocking the power of Process Bionics to deliver sustainable and impactful solutions to our clients. We advise, design, implement, and deploy innovative and technology enabled solutions focused on “heart of the business” issues in specific sectors including Health Care &amp; Life Sciences, Digital Banking &amp; Payments, Investment &amp; Wealth Management, Insurance, Telecom, Media and Energy &amp; Resources. Our OTT team brings clients the knowledge of industry leaders who understand the relevant processes and technologies for their industry—and apply them with a process and mindset that tailors transformational change to their specific organization. Qualifications Required <ul> <li>Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience</li> <li>3+ years of Tableau experience (dashboard creation, data visualization, advanced calculations)</li> <li>3+ years of experience working in a healthcare/clinical environment</li> <li>Previous experience with T-SQL and PL/SQL</li> <li>Must currently hold an Epic certification (Clarity, Caboodle, etc.)</li> <li>Limited immigration sponsorship may be available</li> <li>Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve</li> <li>Role is remote</li> </ul> Preferred <ul> <li>Strong desktop skills including Word, Excel, PowerPoint</li> <li>Analytical ability to manage multiple projects and prioritize tasks into manageable work products</li> <li>Can operate independently or with minimum supervision</li> <li>Excellent Written and Communication Skills</li> </ul> The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $75,000 to $115,000. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. Information for applicants with a need for accommodation: <a href="https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html" target="_blank">https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html</a> Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. <a href="https://www2.deloitte.com/us/en/pages/careers/topics/recruiting-tips.html" target="_blank">Check out recruiting tips from Deloitte recruiters.</a> Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. <a href="https://www2.deloitte.com/us/en/pages/careers/articles/life-at-deloitte-benefits-and-rewards-usdc.html" target="_blank">Learn more about what working at Deloitte can mean for you.</a> Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte’s purpose is to make an impact that matters for our clients, our people, and in our communities. We are creating trust and confidence in a more equitable society. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. We are focusing our collective efforts to advance sustainability, equity, and trust that come to life through our core commitments. <a href="https://www2.deloitte.com/us/en/pages/about-deloitte/articles/purpose-at-deloitte-us.html" target="_blank">Learn more about Deloitte's purpose, commitments, and impact.</a> Professional development From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

Epic Tableau SQL Developer

Airtable is the no-code app platform that empowers people closest to the work to accelerate their most critical business processes. More than 500,000 organizations, including 80% of the Fortune 100, rely on Airtable to transform how work gets done.At Airtable, we are passionate about our platform’s ability to democratize software creation and empower anyone to “create anything.” As a Technical Account Manager, you’ll leverage your product and technical expertise to help our most strategic customers maximize their value from Airtable’s platform. Partnering closely with our Customer Success, Sales, and Services teams, you’ll help clients feel confident with their Airtable implementations and build scalable solutions. You’ll also work closely with our product and engineering teams to expand our platform capabilities based on market feedback. This is a unique opportunity to serve as an early member of the TAM team, shaping our client support model as we grow the team and define our playbook. <h1>What you'll do</h1> <ul> <li>Serve as a dedicated resource to strategic customers and their key Airtable builders, accelerating their time to value as they launch new solutions and entrench existing use cases </li> <li>Partner with our Customer Success and Sales teams to identify opportunities to increase Airtable’s value to strategic customers and create a world class customer experience</li> <li>Build working knowledge of customers’ complex workflows and ecosystems in order to design proactive/tailored solutions</li> <li>Host regular sessions with customer contacts to provide hands-on support for Airtable challenges and aid in building new functionality in their bases</li> <li>Review support cases to identify trends and present holistic solutions</li> <li>Complete in-depth reviews of customers’ implementations to provide insights and strategic recommendations for future improvements</li> <li>Provide at-the-ready support for customers’ critical events, such as major releases or seasonal launches</li> <li>Manage escalations with the Engineering team, serving as the customer’s advocate and liaison </li> <li>Identify and share our most valuable use cases and user stories to our Engineering and Customer Engagement teams to inform the product roadmap</li> <li>Develop processes and workflows that allow us to scale a best-in-class Premium Support program</li> </ul> <h1>Who you are</h1> <ul> <li>You have 3+ years of experience in a support, technical account management or consulting role in a SaaS environment, ideally in the data visualization or productivity space</li> <li>You demonstrate excellent communication skills, and are equally comfortable presenting to individual contributor stakeholders and VP-Level decision makers </li> <li>You grasp the fundamentals of database design and are passionate about creating unique solutions to complex business problems</li> <li>You have a history of managing multiple assignments simultaneously, can work independently to drive projects to completion with a high level of attention to detail</li> <li>You have experience supporting critical processes for major Enterprise customers</li> <li>You have a keen technical mind, and are comfortable discussing how customers can leverage APIs or custom code</li> <li>You have a proactive, empathetic, and consultative partnership style</li> </ul> Airtable is an equal opportunity employer. We embrace diversity and strive to create a workplace where everyone has an equal opportunity to thrive. We welcome people of different backgrounds, experiences, abilities, and perspectives. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any characteristic protected by applicable federal and state laws, regulations and ordinances. Learn more about your <a href="https://drive.google.com/file/d/1jAj2by1bto5g8Xqn9hWNAwPOMGNd_fM6/view?usp=sharing" target="_blank">EEO rights as an applicant</a>. VEVRAA-Federal Contractor If you have a medical condition, disability, or religious belief/practice which inhibits your ability to participate in any part of the application or interview process, please complete our <a href="https://airtable.com/shrq13fCV8h1sx2t8" target="_blank">Accommodations Request Form</a> and let us know how we may assist you. Airtable is committed to participating in the interactive process and providing reasonable accommodations to qualified applicants. Compensation awarded to successful candidates will vary based on their work location, relevant skills, and experience. Our total compensation package also includes the opportunity to receive benefits, restricted stock units, and may include incentive compensation. To learn more about our comprehensive benefit offerings, please check out <a href="https://airtable.com/careers/life-at-airtable" target="_blank">Life at Airtable</a>. For work locations in the San Francisco Bay Area, Seattle, Los Angeles, and New York, the on-target earnings range for this role is: $170,000—$221,500 USD For all other work locations (including remote), the on-target earnings range for this role is: $153,000—$199,300 USD Please see our Privacy Notice for details regarding Airtable’s collection and use of personal information relating to the application and recruitment process by clicking <a href="https://www.airtable.com/company/personnel-privacy-notice" target="_blank">here</a>.

Airtable

Technical Account Manager

<h3> Position Summary </h3> NetSuite Implementation Senior Consultant Digital Customer is collaborating with clients in ways never thought possible before. We are creating, developing, designing and implementing in ways that will change the digital landscape forever. Our Digital Customer strategy is to help clients define strategies, build brands, create experiences, and deliver platforms. Recruiting for this role ends on 10/19/24. Work you’ll do A Senior Consultant at Deloitte works within an engagement team and is responsible for identifying business requirements, requirements management, functional design, prototyping, process design (including scenario design, flow mapping), testing, training, defining support procedures, leading work streams and supporting implementations. Implement and deploy NetSuite solutions: <ul> <li>Working within an engagement team, a Senior NetSuite Consultant is responsible for identifying business requirements, requirements management, functional design, prototyping, process design (including scenario design, flow mapping), testing, training, defining support procedures, leading work streams and supporting implementations</li> <li>Provide NetSuite consulting expertise utilizing industry experience, business analysis, best practices and a pragmatic mindset to facilitate clients’ most complex requirements.</li> <li>Implement and deploy NetSuite solutions accommodating unique industry business and management processes, regulatory requirements and other business requirements.</li> <li>Create functional requirements as an input to application design.</li> <li>Build, develop and test detailed functional designs for business solution components and prototypes.</li> <li>Drive test planning, execution, and optimization support.</li> <li>Conduct business process mapping and requirements gathering sessions with new customers to determine configuration requirements both on-site and remote.</li> <li>Prepare Business Requirements and Technical Scoping Documents resulting from the above noted mapping sessions to provide proposed solutions for the requirements for customer approval.</li> <li>Build, develop and test detailed scripted customized solutions and prototypes.</li> <li>Troubleshoot issues that arise during configuration sessions.</li> <li>Provide on-going post implementation support to optimize user adoption and NetSuite configuration.</li> </ul> The team Digital Customer Our Digital Customer team focuses on designing and implementing sales and service experiences, capabilities, and architectures to bring customer strategies to life. Our ambition is to be the best in the world at driving customer transformation through the development of clever commercial strategies, distinctive experiences, and the application of digital technologies. We help make the “creative digital consultancy” real and in doing so, make new markets. Professionals will serve our clients through the following types of work: <ul> <li> Customer Operations | modernize, deploy, and operate office capabilities and business processes across sales operations, quote-to-cash, and revenue management team</li> <li> Sales Excellence &amp; Service Excellence | Integrate the latest technologies with leading-edge strategies, insights, experiences, and talent to enable outstanding customer service</li> <li> Salesforce | Deloitte unleashes the powerful Salesforce platform for our clients to drive the best possible outcomes and redefine engagement. We innovate like never before by creatively using technology to help enhance digital customer and employee experiences for our clients.</li> </ul> Qualifications Required <ul> <li>Bachelor's Degree or equivalent experience</li> <li>3+ years of relevant consulting or industry experience</li> <li>2+ years of experience with NetSuite ERP implementations</li> <li>Ability to travel up to 50% on average, based on the work you do and the clients and industries/sectors you serve</li> <li>Limited immigration sponsorship may be available </li> </ul> Preferred <ul> <li>Experience with NetSuite integrations and customizations</li> <li>A Certified NetSuite Professional</li> <li>Experience with full life cycle NetSuite implementations</li> <li>Bachelor's or Advanced degree in accounting, business, finance or other business-related field, computer science, information systems, or other technology-related field</li> </ul> Information for applicants with a need for accommodation: <a href="https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html" target="_blank">https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html</a> The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $131,175 to $218,625. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. #Customer_US #SS_US Requisition code: 182569 Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. <a href="https://www2.deloitte.com/us/en/pages/careers/topics/recruiting-tips.html" target="_blank">Check out recruiting tips from Deloitte recruiters.</a> Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. <a href="https://www2.deloitte.com/us/en/pages/careers/articles/life-at-deloitte-benefits-and-rewards.html" target="_blank">Learn more about what working at Deloitte can mean for you.</a> Our people and culture Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. <a href="https://www2.deloitte.com/us/en/pages/about-deloitte/articles/deloitte-inclusion.html" target="_blank">Learn more about our inclusive culture.</a> Our purpose Deloitte’s purpose is to make an impact that matters for our clients, our people, and in our communities. We are creating trust and confidence in a more equitable society. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. We are focusing our collective efforts to advance sustainability, equity, and trust that come to life through our core commitments. <a href="https://www2.deloitte.com/us/en/pages/about-deloitte/articles/purpose-at-deloitte-us.html" target="_blank">Learn more about Deloitte's purpose, commitments, and impact.</a> Professional development From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

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