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Build in Tulsa

Operations Associate

Linde

Production Associate (Cylinder Processor)

R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our Follow Up Associate, Medicare Advantage, you will help ­­improve revenue cycle outcomes for our clients by following up on unresolved Medicare HMO claims. Every day you will investigate and work to resolve denied claims by reading and interpreting EOBs and accessing claim information through hospital and payer portals. To thrive in this role, you must have experience working in a hospital revenue cycle position where you demonstrated analytical, fact-finding, problem-solving and organizational skills as well as the ability to communicate, both verbally and in writing.Here’s what you will experience working as a Follow Up Associate, Medicare Advantage:<ul> <li>Review account details, decide on the next best action, and document all activities.</li> <li>Resolve complex insurance issues with companies via phone or online to ensure claims are paid.</li> <li>Collaborate with internal teams as needed and make changes based on their feedback.</li> <li>Quickly identify and solve problems, escalating to team leaders when necessary.</li> <li>Maintain productivity and quality standards and participate in team meetings to discuss recurring issues.</li> </ul>Required Skills:<ul> <li>High school diploma, GED, or equivalent</li> <li>Work experience in a hospital setting where you gained knowledge of health insurance and medical claims billing, specifically Medicare Advantage plans</li> <li>Ability to learn new processes, make informed, complex decisions, and work both independently and as part of a team</li> </ul>For this US-based position, the base pay range is $14.69 - $20.28 per hour . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career. Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a <a href="http://go.r1rcm.com/benefits" target="_blank">competitive benefits package.</a>R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights <a href="https://f.hubspotusercontent20.net/hubfs/4941928/California%20Consent%20Notice.pdf" target="_blank">California Consent </a>To learn more, visit: <a href="https://R1RCM.com" target="_blank">R1RCM.com</a>Visit us on <a href="https://www.facebook.com/R1RCM" target="_blank">Facebook</a>

R1 RCM

Follow Up Associate, Medicare HMO

<h2>Job Details</h2> Job Location Community Care College - Tulsa, OK <h2>Description</h2> Community Care College is looking for an Admissions Representative! Experienced sales background preferred. The ideal candidate must be friendly and outgoing with the ability to paint a vision and set goals for other individuals. As an Admissions Representative, you will have the opportunity to work with potential students and introduce them to the variety of programs offered at the College. Good communication skills are a must, with the ability to establish initial relationships. Strong administrative skills, time management, and an above-average level of expertise in computer literacy are essential for this role. A college degree is preferred but not required. Full-time, Monday through Friday business hours with a rotating late evening shift and great benefits. Primary Responsibilities <ul> <li>Must exhibit a friendly, professional, and inviting demeanor toward prospective students at all times</li> <li>Maintain a thorough knowledge of programs to ensure the best possible fit for potential students</li> <li>Become completely familiar with the campus as a whole to give knowledgeable tours to prospects</li> <li>Schedule campus visits for prospective students, conduct campus tours, and facilitate registrations</li> <li>Review, verify, and process student enrollment applications and all necessary documents and student credentials required for enrollment</li> <li>Conduct outbound and inbound telephone calls, texts, and emails; responding timely to all inquiries regarding academic programs and resources</li> <li>Provides advice to students and their families regarding admissions and/or records and registration process and eligibility</li> <li>Maintain in-person and Zoom appointments, take walk-ins when needed, and give tours in person and or virtually if required</li> <li>Document all necessary data in transcript per prescribed departmental policies; resolve data discrepancies</li> <li>Establish and maintain open communication channels between the students and the Admissions Department</li> <li>Educate prospects on college policies such as attendance, dress code, and conduct</li> <li>Keep applicants notified of their admissions status, including information on required documents to complete their file and date of orientation</li> <li>Attend all Admissions meetings</li> <li>Other duties as assigned</li> </ul> Benefits: Health insurance Dental Vision Life insurance Generous PTO policy Personal days Paid holidays Birthday holiday Bereavement Volunteer day Educational Assistance Program 401k Retirement Plan 401k match Discounted gym membership Free monthly services Community service benefit Who We Are: Community HigherEd Institute is Oklahoma’s only private non-profit technical college system based in Tulsa, Oklahoma that is dedicated to improving the lives of aspiring professionals through each of its three campuses, Community Care College, Clary Sage College, and Oklahoma Technical College. Established in 1995, The College’s mission is to transform lives and contribute to society by providing career-focused higher education opportunities that empower students to obtain successful employment, develop leadership skills, and serve their communities. The College culture is encapsulated in the C.A.R.E.S acronym that highlights the engrained mentality of all members of faculty, staff, and administration alike: courtesy, accountability, respect, excellence, and success. <h2>Qualifications</h2> Education, Skills, and Experience: <ul> <li>High School Diploma or equivalent (required)</li> <li>Associate degree or higher from an accredited institution (preferred)</li> <li>Previous experience in education, admissions, and/or sales (preferred)</li> <li>Minimum of two years of customer service</li> <li>Excellent Organizational skills and attention to detail </li> <li>Strong communication skills - written and verbal</li> <li>Welcoming, friendly, and an active listener</li> <li>Ability to build and maintain relationships</li> <li>Above-average level of expertise in computer literacy</li> <li>Proficient with Google Workspace</li> </ul>

Oklahoma Technical College, Tulsa

Admissions Representative

Cherokee Nation Businesses

Vice President Chief Information Security Officer

<h2 id="jobDescriptionHeading"> Job Description </h2> Overview You may be eligible for a sign-on bonus of up to $5,000. You may also be eligible for relocation assistance. Join our team as a day shift, full-time, Mammography Tech in Tulsa, OK. Why Join Us? Thrive in a People-First Environment and Make Healthcare Better <ul><li> Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being. </li></ul> <ul><li> People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for. </li></ul> <ul><li> Make Healthcare Better: We use advanced technology to support our team and enhance patient care. </li></ul> Get to Know Your Team: <ul><li>Hillcrest Medical Center is a 656-bed hospital that includes The Alexander Burn Center, The Peggy V. Helmerich Women’s Health Center, Kaiser Rehabilitation Center, the latest technology for the treatment of cancer, and the Oklahoma Heart Institute.</li></ul> Responsibilities <ul> <li>Perform screening and diagnostic mammography procedures.</li> <li>Perform bone density exams. </li> <li>Perform complex procedures at the discretion of the radiologist.</li> <li>Perform quality assurance and quality control tests in accordance with MQSA regulations.</li> <li>Operate digital and 3D tomosythesis mammography machines. </li> <li>Troubleshoot mammography equipment and processors. </li> </ul> Qualifications Job Requirements: <ul> <li>Technical/Associate degree in radiography</li> <li>Registration through ARRT (American Registry of Radiologic Technologists) in radiography</li> <li>Registration through ARRT in mammography required within one year of employment </li> </ul> Preferred Job Requirements: <ul> <li>Registration through ARRT in bone density </li> <li>1 year of mammography experience </li> </ul>

Hillcrest Medical Center

Mammography Technologist

At Webflow, our mission is to bring development superpowers to everyone. As the pioneer of the Website Experience Platform (WXP), we’re redefining how teams Build, Manage, and Optimize for the web — combining visual development, powerful content management systems, AI-driven personalization, seamless hosting, and end-to-end analytics in a single, unified platform. With AI at the core, Webflow helps teams move faster, create more performant digital experiences, and scale without heavy engineering support. From independent designers and creative agencies to global enterprises, hundreds of thousands of organizations use Webflow to turn ideas into reality — and to power what’s possible on the web. We’re looking for an Engineering Manager to lead the Webflow Analyze team, our group focused on building analytics products. In this role, you’ll guide the development of scalable features that deliver actionable insights and key metrics about Webflow site traffic and user behavior, helping our customers make smarter, faster decisions. <h1>About the role:</h1> <ul> <li> <ul> <li>Location: Remote-first (United States; BC &amp; ON, Canada) </li> <li>Full-time</li> <li>Exempt </li> <li>Reporting to the Senior Engineering Manager</li> <li>The cash compensation for this role is tailored to align with the cost of labor in different geographic markets. We've structured the base pay ranges for this role into zones for our geographic markets, and the specific base pay within the range will be determined by the candidate’s geographic location, job-related experience, knowledge, qualifications, and skills.</li> <ul> <li>United States (all figures cited below are in USD and pertain to workers in the United States)</li> <ul> <li>Zone A: $175,780 - $247,690</li> <li>Zone B: $164,500 - $232,180 </li> <li>Zone C: $154,160 - $217,610 </li> </ul> <li>Canada (figures cited below are in CAD and pertain to workers in ON &amp; BC, Canada)</li> <ul> <li>CAD 199,280 - CAD 281,060</li> </ul> </ul> </ul> This role is also eligible to participate in Webflow's company-wide bonus program. Target amounts are a percentage of base salary and vary by career level. Payouts are based on company performance against established financial and operational goals. Please visit our Careers page for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. As an Engineering Manager, Webflow Analyze you’ll … <ul> <li>Lead a full-stack team focused on building and scaling Webflow’s analytics product offerings.</li> <li>Drive roadmap planning and execution for Webflow Analyze, shaping key features and guiding technical investments.</li> <li>Set technical direction and uphold high engineering standards.</li> <li>Balance hands-on work with team leadership. Contribute where it unblocks, clarifies, or sets a high standard, while prioritizing team execution and scale.</li> <li>Partner closely with cross-functional peers across Engineering, Product, and Design to set goals and shape the engineering strategy for both Analyze and Optimize.</li> <li>Support your team’s growth by providing clear feedback, identifying development opportunities, and actively investing in their career progression.</li> <li>Foster accountability and help the team deliver high-quality outcomes.</li> <li>Contribute to broader organizational health by collaborating with other Engineering Managers to continuously refine our processes and improve how we support our teams.</li> </ul> In addition to the responsibilities outlined above, at Webflow we will support you in identifying where your interests and development opportunities lie and we'll help you incorporate them into your role. <h1>About you:</h1> You’ll thrive as an Engineering Manager, Webflow Analyze if you … <ul> <li>You have 2+ years experience managing a team in a high growth environment.</li> <li>You have 5+ years as a technical individual contributor building sustainable software systems.</li> <li>You have experience leading teams with modern tech stacks such as TypeScript, React, Node.js, Mongo and AWS.</li> <li>Experience with data driven and/or analytics products. </li> <li>Experience in mentoring, influencing, and growing senior+ engineers across organizations.</li> <li>You are committed to cultivating an inclusive team culture.</li> <li>You have managed geographically distributed teams.</li> <li>Enjoy opportunities to build structure that impacts your team members and their coworkers.</li> <li>Can empathetically deliver tough feedback with respect and kindness.</li> <li>Value accountability and will support your team in reaching their fullest potential.</li> <li>Stay curious and open to growth, build on your experience with emerging technologies like AI to unlock creativity, accelerate progress, and amplify impact.</li> </ul> </li> </ul> <h3>Our Core Behaviors:</h3> <ul> <li> Obsess over customer experience. We deeply understand what we’re building and who we’re building for and serving. We define the leading edge of what’s possible in our industry and deliver the future for our customers</li> <li> Move with heartfelt urgency. We have a healthy relationship with impatience, channeling it thoughtfully to show up better and faster for our customers and for each other. Time is the most limited thing we have, and we make the most of every moment</li> <li> Say the hard thing with care. Our best work often comes from intelligent debate, critique, and even difficult conversations. We speak our minds and don’t sugarcoat things — and we do so with respect, maturity, and care</li> <li> Make your mark. We seek out new and unique ways to create meaningful impact, and we champion the same from our colleagues. We work as a team to get the job done, and we go out of our way to celebrate and reward those going above and beyond for our customers and our teammates</li> </ul> <h3>Benefits &amp; wellness</h3> <ul> <li>Equity ownership (RSUs) in a growing, privately-owned company</li> <li>100% employer-paid healthcare, vision, and dental insurance coverage for full-time employees (working 30+ hours per week) and their dependents. Full-time employees may also be eligible for voluntary insurance options where applicable in the respective country of employment</li> <li>12 weeks of paid parental leave for both birthing and non-birthing caregivers, as well as an additional 6-8 weeks of pregnancy disability leave for birthing parents to be used before child bonding leave (note: where local requirements are more generous, employees receive the greater benefit); full-time employees also have access to family planning care and reimbursement</li> <li>Flexible PTO for all locations and sabbatical program</li> <li>Access to mental wellness and professional coaching, therapy, and Employee Assistance Program</li> <li>Monthly stipends to support work and wellness</li> <li>401k plan or pension schemes (in countries where statutorily required), and other financial wellness benefits, like CPA and financial advisor coverage</li> </ul> Temporary employees may be eligible for paid holiday and time off, statutory leaves of absence, and company-sponsored medical benefits depending on their Fixed Term Contract and their country/state of employment. <h3>Remote, together</h3> At Webflow, equality is a core tenet of our culture. We are an Equal Opportunity (EEO)/Veterans/Disabled Employer and are <a href="https://webflow.com/diversity-equity-inclusion" target="_blank">committed</a> to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law. Pursuant to the San Francisco Fair Chance Ordinance, Webflow will consider for employment qualified applicants with arrest and conviction records. <h3>Stay connected</h3> Not ready to apply, but want to be part of the Webflow community? Consider following our story on our <a href="https://webflow.com/blog" target="_blank">Webflow Blog</a>, <a href="https://www.linkedin.com/company/webflow-inc-/" target="_blank">LinkedIn</a>, <a href="https://twitter.com/webflow" target="_blank">X (Twitter)</a>, and/or <a href="https://www.glassdoor.com/Reviews/Webflow-Reviews-E890506.htm" target="_blank">Glassdoor</a>. <h3>Please note:</h3> We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Upon interview scheduling, instructions for confidential accommodation requests will be administered. To join Webflow, you'll need a valid right to work authorization depending on the country of employment. If you are extended an offer, that offer may be contingent upon your successful completion of a background check, which will be conducted in accordance with applicable laws. We may obtain one or more background screening reports about you, solely for employment purposes. For information about how Webflow processes your personal information, please review <a href="https://webflow.com/legal/applicant-privacy-notice" target="_blank">Webflow’s Applicant Privacy Notice</a>.

Webflow

Engineering Manager, Analyze

We are growing and we are looking for more superstar talent! If you can think in 3D, understand coordinate systems, have CAD experience, and like fixing things this career may be for you! Candidates must live within one of the following states: PA, MD, VA Are you the person that your friends and family go to for advice and help when it comes to electronics and technology? We need someone with a strong background in Windows and a mechanical aptitude to install &amp; service laser-based equipment that employs our vision systems. If you need a career that is different everyday this opportunity may be for you! We need someone who can learn quickly to solve problems in a wide range of industries: Aerospace, Steel Fabrication, Concrete Construction, Space, F1, Automotive, and more. If you love the idea of travel but want to be home for the weekend this opportunity may be for you! We need an energetic recent graduate looking to start a career in a fast-paced environment with a company at the forefront of hi-tech complex manufacturing to travel up to 75% of time within North America. Virtek is always innovating and there is always something new learn. To thrive in this role, you must be independent, love to learn, have the ability to adapt, and have a passion for technology. Your training will never be complete. When not traveling you will enjoy working from the comfort of your home office, providing remote assistance to our global customer base. Because of the variety this career offers, and the friendly helpful nature of our tightly knit Service team, opportunities to join the Virtek Service family don’t come around very often! Responsibilities section: System Installation and Training <ul> <li>Install and train customers on various Laser &amp; Vision-based projection and inspection systems in variety of environments, applications, and industries.</li> <li>On-site calibration &amp; commissioning of new hardware &amp; software.</li> <li>System level troubleshooting.</li> <li>Deliver multi-day training courses including classroom-based theory &amp; conduct hands-on “at the machine” learning for operators, administrators, &amp; maintenance personnel.</li> <li>Follow all company quality and safety procedures.</li> <li>Provide detailed accounts of customer applications and take part in data collection for new product development &amp; bug reporting/resolution.</li> </ul> On-site Service &amp; Troubleshooting <ul> <li>In field diagnostic testing/troubleshooting of electro optic, &amp; electronic components using standard instruments.</li> <li>Troubleshoot, maintain, and repair industrial, electrical and electronic control systems and other 3rd party integrated system components.</li> <li>Carry out preventative maintenance programs to ensure proper machine performance while keeping required maintenance records.</li> <li>Provide phone and online support to customers as required.</li> </ul> Remote Support <ul> <li>Provide remote technical support via phone, email, and remote desktop client from your home office.</li> <li>Do your part to support the global team; occasionally answer after hours support calls on nights or weekends.</li> <li>Maintain proper reporting and data entry within company CRM/business systems.</li> <li>Manage and process your own travel expenses.</li> <li>Product testing.</li> </ul> Requirements section: General <ul> <li>Diploma/ Degree in Mechanical, Electrical, Electronics, Photonics (vision) Technology or equivalent program.</li> <li>Multiple language skills, specifically Spanish or French, an asset, but not required.</li> <li>Previous experience in a technical service role or a position requiring direct customer contact is an asset.</li> <li>Demonstrated spatial awareness &amp; the ability to think in 3D.</li> <li>Self-motivated with the ability to work independently.</li> <li>Excellent interpersonal, teamwork and communication skills.</li> <li>Safety conscious.</li> </ul> Computer skills <ul> <li>Demonstrated ability with Windows &amp; Windows based software including MS OFFICE and Google workspace.</li> <li>Able to interpret NC programming language (G-Code or similar).</li> <li>Ability to efficiently navigate advanced settings within Windows 10 including N/W troubleshooting &amp; Installing S/W.</li> <li>Demonstrated knowledge of basic network topography.</li> <li>Comfortable learning new software.</li> <li>Experience with CAD design (Solidworks, Autodesk, Creo/NX, CATIA) an asset.</li> </ul> Technical Aptitude <ul> <li>Demonstrated understanding of 3D coordinate systems.</li> <li>Demonstrated ability to read technical documentation including wiring diagrams.</li> <li>Demonstrated ability diagnostic tools such as LPM, DMM, Oscilloscope etc.</li> <li>Demonstrated ability to read technical drawings (electrical and/or dimensioned mechanical drawings).</li> <li>Experience and/or knowledge of CNC equipment an asset.</li> <li>Experience working with portable CMMs, Laser Tracker or Theodolite an asset.</li> </ul> Working conditions <ul> <li>Travel requirement of up to 75%, primarily within the USA. Some international travel may be required.</li> <li>Ability to work at heights ranging from 1.6-15m</li> <li> Work environments will vary <ul> <li>Willing to work outdoors</li> <li>Hours outside of standard business hours</li> </ul> </li> <li>Service Territory: AMERICAS</li> <li>Located within 1 hour of a major airport is required</li> </ul> Virtek Vision is the world’s leader in providing laser and vision-based projection and inspection solutions. Virtek has a dominant product position in the aerospace, prefabricated construction and industrial fabrication markets. Virtek’s solutions support manufacturers world-wide in a variety of specialized industries to assist with assembly processes. Our solutions project laser light onto a 3D work surface with high accuracy, speed, and precision for applications such as composite fiber ply layup, paint masking, placement of components or materials, quality inspection and reverse engineering. For more information, please visit <a href="#">http://www.virtekvision.com</a> or <a href="#">https://www.youtube.com/user/virtekvision</a> In 2024, Virtek was acquired by AMETEK, Inc., a leading global provider of industrial technology solutions.

AMETEK

Field Service Engineer/Technician, North East USA

Position Overview International is currently seeking a Manufacturing Operations Supervisor to join our team! International has an exciting opportunity for a Manufacturing Operations Supervisor in the EV/CBC center. The Manufacturing Operations Supervisor will be the primary resource for Tulsa Operations for establishing technical expertise on the principles of Lean Manufacturing. Position will work directly with appropriate disciplines within the facilities to provide operational effectiveness/efficiency solutions in several key areas i.e. Process Capability, Absenteeism/Workmanship, Facilities/Tooling/Materials. The Manufacturing Operations Supervisor will report to the Manufacturing Operations Manager. This position will oversee between 40-60 employees. Responsibilities <ul> <li>Directs the development and implementation of activities in production area(s) to meet production goals, quality and cost objectives</li> <li>Prioritizes production schedules based on product introduction, equipment efficiency, and materials supply</li> <li>Plans and administers procedures and budgets</li> <li>Makes budgetary recommendations and may control capital expenditures and direct/indirect labor</li> <li>Develops schedules and manpower requirements for assigned areas</li> <li>Selects, develops, and evaluates personnel to ensure the efficient operation of the function</li> </ul> Minimum Requirements <ul> <li>Bachelor’s degree</li> <li>At least 3 years of production/manufacturing experience</li> </ul> OR <ul> <li>Master’s degree</li> <li>At least 1 year of production/manufacturing experience</li> </ul> OR <ul><li>At least 5 years of production/manufacturing experience</li></ul> Additional Requirements <ul><li>Qualified candidates, excluding current International Motors employees, must be legally authorized on an unrestricted basis (US Citizen, Legal Permanent Resident, Refugee or Asylee) to be employed in the United States. International Motors does not anticipate providing employment related work sponsorship for this position (e.g., H-1B status)</li></ul> Desired Skills <ul> <li>Ethics and International Motors Values</li> <li>Positive Attitude</li> <li>Ability to direct others</li> <li>Ability to plan</li> <li>Ability to problem solve</li> <li>Functional and Technical skills</li> <li>Drive for Results</li> </ul> Benefits and Compensation We provide a competitive total rewards package which ensures job satisfaction both on and off the job. We offer market-based compensation, health benefits, 401(k) match, tuition assistance, EAP, legal insurance, an employee discount program, and more. For this position, the expected salary range will be commensurate with the candidate’s applicable skills, knowledge and experience. You can learn more about International’s comprehensive benefits package at <a href="https://careers.international.com/#benefits" target="_blank">https://careers.international.com/#benefits</a>. Company Overview At International Motors, LLC* (“International”), we’ve never backed away from forging our own path. Our openness and ability to meet customers where they are, combined with our curious mindset is what defines us as a company. And as individuals. With big changes ahead for the commercial vehicle industry, and people counting on us to keep things moving, we say: bring on the journey. ABOUT INTERNATIONAL From a one-man company built on the world-changing invention of the McCormick reaper in 1831, to the 15,000-person-strong company we are today, few companies can lay claim to a history like International. Based in Lisle, Illinois, International Motors, LLC* creates solutions that deliver greater uptime and productivity to our customers throughout the full operation of our commercial vehicles. We build International® trucks and engines and IC Bus® school and commercial buses that are as tough and as smart as the people who drive them. We also develop Fleetrite® aftermarket parts. In everything we do, our vision is to accelerate the impact of sustainable mobility to create the cleaner, safer world we all deserve. As of 2021, we joined Scania, MAN and Volkswagen Truck &amp; Bus in TRATON GROUP, a global champion of the truck and transport services industry. To learn more, visit <a href="https://www.international.com/our-company" target="_blank">www.International.com</a>. *International Motors, LLC is d/b/a International Motors USA in Illinois, Missouri, New Jersey, Ohio, Texas, and Utah. EEO Statement International is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. If you are a qualified individual with a disability and require a reasonable accommodation to access the online application system or participate in the interview process due to your disability, please email <a href="#">HUB@Navistar.com</a> to request assistance. Kindly specify Job Requisition Number / Job Title and Location in response. Otherwise, your request may not be considered.

Navistar International Corporation

Manufacturing Operations Supervisor

Ready to be a Titan? As a CSM Team Customer Success Manager, you play a crucial role in ensuring our customers’ success and satisfaction. You’ll be responsible for building strong relationships with our customers, understanding their needs, and empowering them to set big goals with ServiceTitan as the ultimate tool to achieve the extraordinary in their business.You will serve as the preferred CSM to a designated list of customers assigned to the CSM Team and partner with these customers to optimize their use of ServiceTitan to drive business results. In doing so you will be a key driver ensuring retention and growth of ServiceTitan’s revenue. You will interact with these customers both as their success point of contact and by leveraging tools to consistently engage in proactive touchpoints to continue pacing their journey with ServiceTitan. As a member of the CSM Team, you will be passionate about delivering customer transformations and answering questions like:<ul> <li>What’s the most valuable transformation I can offer my customer?</li> <li>What’s the fastest way I can deliver that value to them?</li> <li>How can my communication make their life easier?</li> <li>How can I build a long-term relationship with them and truly make them feel at home with the ServiceTitan family?</li> </ul> What you'll do:<ul> <li>Account Ownership: Act as a dedicated CSM to approximately 70+ accounts assigned to serving as the main point of contact for the customer, our executive team, and any internal partners regarding these accounts</li> <li>Relationship Management: commit to exceeding customer expectations, maintain long-term, senior-level relationships with your account’s POCs, take ownership of challenging customer situations, manage them effectively, and see them through to resolution</li> <li>Drive Value and ROI: guide customers to maximize their business through an intimate understanding of the ServiceTitan platform, with the ability to resolve complex issues and create comprehensive, customer-facing value plans to demonstrate ROI of ServiceTitan to key stakeholders</li> <li>Reactive Engagement: act as the primary point of contact for customer inquiries and issues, working closely with internal teams to drive timely resolutions</li> <li>Proactive Engagement: Proactively reach out to customers through primarily phone calls as well as written communication to understand their goals, and roadblocks, and ensure their needs are met Utilize reactive and proactive outreach in addition to developing strategies to work with and speak to all customers in your care on a regular cadence</li> <li>Data Analysis: Utilize data to track customer success metrics and leverage user engagement data to design targeted campaigns that proactively engage with customers who are not utilizing key features of ServiceTitan vital to achieving their desired outcomes (digital success campaigns, remote workshops, proactive customer calls, etc.)</li> <li>Mitigate Escalations and Churn Risk: Monitor account health and flag risk behaviors to engage with customers proactively before escalations or churn risks arise in addition to owning and defusing challenging customer situations, should they arise, turning them into an opportunity for positive outcomes and increased customer loyalty</li> <li>Facilitate Resolutions: Approach all customer interactions with a positive, can-do attitude, identify customer pain points, and work with cross-functional teams to provide effective solutions,</li> <li>Provide Product Training: Provide training and guidance to customers, ensuring they utilize our software effectively, drive customer engagement in webinars, ember, spark or community</li> <li>Create Promoters: Seek ways to improve customer satisfaction and raise customer advocacy (NPS), by finding new ways to continuously improve our customers’ experience, both in the use of our product and through improved internal processes</li> <li>Project Management: break down complex issues and stay highly organized in managing customer accounts, ensure timely follow-ups, and document interactions</li> <li>Gross Revenue Retention: Monitor customer usage and engage in renewal discussions (both core and pro products) to ensure long-term satisfaction, and account retention and maximize up-selling and cross-selling opportunities</li> <li>Feedback Collection: Gather and relay customer feedback to the product and development teams for continuous improvement.</li> <li>Customer Loyalty: Identify opportunities for customer advocacy, such as success stories, the torch network, and referrals.</li> </ul> What you'll bring: <ul> <li>2+ years in customer-facing roles, customer success/account management, and/or sales experience preferred</li> <li>A customer value, ROI, and business outcome-driven mindset</li> <li>Skills in product training, and comfortable “re-re-selling” the customer on ServiceTitan</li> <li>Strong de-escalation and problem-solving skills.</li> <li>Highly skilled in written and verbal communication</li> <li>Proven ability to multi-task and manage multiple projects at a time with strong attention to detail</li> <li>Self-starter that thrives in an entrepreneurial, fast-paced environment with the demonstrated capacity to lead, motivate and work well with others</li> <li>Quick thinking, fast learning, and solution-oriented, with an ability to think outside the box and see things through to resolution</li> <li>Self-motivated and able to work effectively in a remote setting</li> <li>Highly organized and detail-oriented</li> <li>Project management skills and experience are a plus.</li> <li>Exceptional organizational and time management skills</li> <li>Empathetic with a customer-focused approach</li> <li>Passion for phone-based customer interactions</li> </ul> Preferred Skills and Experience<ul> <li>Project management</li> <li>Sales</li> <li>Data or Business performance analytics</li> <li>Operational use of SalesForce, Gainsight, and Tableau</li> <li>Highly proficient in ServiceTitan workflows and best practices</li> </ul>Be Human With Us:Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. What We Offer: When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:<ul> <li>Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more.</li> <li>Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical.</li> <li>Support for Titans at all stages of life: Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.</li> </ul>At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation. The expected salary range for this role for candidates residing in the United States is between $58,400 USD - $78,100 USD. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits.

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