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At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Role Description The purpose of the Welcome Coordinator at Oak Street Health is to create an inclusive environment for anyone who walks through our doors and to make a positive first and last impression on our patients. Welcome Coordinators are the face of our clinic and the glue that keeps our center operations efficient. Welcome Coordinators perform various administrative tasks that allow our broader teams to execute on creating an unmatched patient experience, deliver the best care anywhere and make Oak Street a great place to work. Welcome Coordinators juggle tasks such as scheduling patient appointments, managing inbound and outbound phone calls, as well as managing administrative tasks including fax and mail distribution. Welcome Coordinators are expected to be friendly and highly flexible. Welcome Coordinators are a part of our Service Team and report to the Practice Manager. The main focus of the Service Team is creating a seamless experience for our patients and community members. Welcome Coordinators are responsible for delivering excellent, high-touch assistance to our patients and guests everyday. Check out this pamphlet for a sneak peek into the life of an Oak Street Welcome Coordinator! Core Responsibilities: • Welcoming patients and guests • Conducting visit check-in and assisting patients with required forms • Collecting co-pays • Updating patient information and making changes in electronic medical record platform • Scheduling/rescheduling appointments within electronic medical records platform • Managing phone lines by answering, taking messages, and conducting outbound calls as instructed • Managing faxes in the electronic fax platform • Maintaining the cleanliness of the Welcome and Community Room areas • May be required to float to other centers in the region on an infrequent basis • Other duties as assigned What we're looking for Required • Strong computer skills required and basic knowledge of Google Suite • Professional phone etiquette • Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary) • US work authorization Strongly preferred • Experience in customer service setting strongly preferred • Some college preferred Other Skills • A flexible and positive attitude • A welcoming and nurturing attitude toward our patient population of older adults • High level of integrity • Someone who embodies being "Oaky" What does being "Oaky" look like? • Radiating positive energy • Assuming good intentions • Creating an unmatched patient experience • Driving clinical excellence • Taking ownership and delivering results • Being relentlessly determined Why Oak Street Health? Oak Street Health is on a mission to "Rebuild healthcare as it should be'', providing personalized primary care for older adults on Medicare, with the goal of keeping patients healthy and living life to the fullest. Our innovative care model is centered right in our patient's communities, and focused on the quality of care over volume of services. We're an organization on the move! With over 150 locations and an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody "Oaky" values and passion for our mission. Oak Street Health Benefits: • Mission-focused career impacting change and measurably improving health outcomes for medicare patients • Paid vacation, sick time, and investment/retirement 401K match options • Health insurance, vision, and dental benefitsAnticipated Weekly Hours40Time TypeFull timePay RangeThe typical pay range for this role is:$17.00 - $25.65This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.Great benefits for great peopleWe take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:<ul> <li>Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.</li> <li>No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.</li> <li>Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.</li> </ul>For more information, visit <a href="https://jobs.cvshealth.com/us/en/benefits" target="_blank">https://jobs.cvshealth.com/us/en/benefits</a>We anticipate the application window for this opening will close on: 11/22/2025Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

CVSHealth

Welcome Coordinator

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Bank of America is currently seeking an experienced Cloud Security Lead DevOps Engineer to support our mission of providing secure, reliable, and innovative cloud solutions to our clients. The Cloud Security Lead works to deliver high-quality cloud solutions and helps drive a strong DevSecOps culture. As part of the Cloud Operations team, you will be responsible for the operations, development, deployment, and architecture of our cloud infrastructure. Ensure that the CSO's operational processes, from incident response to threat intelligence, are optimized for cloud environments and adhere to the strategic direction, with a focus on leveraging cloud-native security capabilities. You will be expected to share the escalation of on-call investigations and provide leadership for incident response. Working closely with our development teams you will be a champion of DevSecOps best practices including CI/CD, Infrastructure as code, containerization, microservice architecture, automated testing, and security. Primary Responsibilities <ul> <li>Collaborate with Developers to build a world-class infrastructure that can meet our customer’s security and uptime requirements</li> <li>Act as a key contributor to the development of our developer and CI/CD processes to improve our developer agility and code quality</li> <li>Approve release for CI/CD DevSecOps (implementation engineering)</li> <li>Manage CI/CD and pipeline for incident response</li> <li>Lead CSO incident response, drive recovery actives and support post incident processes</li> <li>Manage mission-critical cloud-based production systems; proactively take action if/when systems are down or there are interruptions in service; root cause and implement corrective actions to build long-term customer loyalty</li> <li>Develop and improve processes and procedures for the CSO team</li> <li>Ensure compliance to Service Level Agreements (SLA), process adherence</li> <li>Create compliance reports, support the audit process, measure CSO performance metrics</li> <li>Help to identify emerging technologies &amp; security practices that can enhance our offering to our customers</li> <li>Be passionate about security, automation, quality, and reliability.</li> <li>Report on security operations to business leaders</li> </ul> Required Skills <ul> <li>Knowledge of AWS and its associated technologies, both from Security and Cloud Ops perspective (Guard Duty, Control Tower, etc.)</li> <li>Knowledge of Terraform</li> <li>Experience taking vulnerabilities that are generated from 3rd Party scanning, do the analysis, determine remediation and implement remediation on lower environments. Validate fix, follow process to get that on to Production.</li> <li>Experience with Incident Management and crisis management</li> <li>Maintain smooth operation of multi-user computer systems, including coordination with network, software, and system engineers, PC desktop technicians, project managers, end users, and customer and IT management.</li> <li>Recommend and implement system enhancements that will improve the performance and reliability of the system including installing, upgrading/patching, monitoring, problem resolution, and configuration management.</li> <li>Experience with Azure Security Center, Google Cloud Security</li> <li>Understanding of networking systems, security vulnerabilities, exploits and attack, s</li> <li>Basic understanding of threat frameworks, such as ATT&amp;CK.</li> <li>Understanding of Risk Management principles.</li> <li> Experience in building, configuring, operating and/or securing cloud infrastructure and applications in a CSP utilizing either native capabilities or 3rd party vendor tools.</li> <li>Ability to independently assess risks and identify vulnerabilities in infrastructure with an eagerness to suggest new processes, policies, and overall improvements to internal security controls.</li> <li>Ensure new releases of products are compatible, aligned to CSO strategy and properly onboarded to operations practices.</li> <li>Develop and document technical processes and procedures as needed. Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.</li> <li>Minimum 3+ years in Cloud Technologies preferably AWS</li> <li>Minimum 3+ years of experience with deployment orchestration systems such as Kubernetes, ECS, and Elastic Beanstalk</li> <li>Minimum 2+ years of experience working with CI/CD tools such as CircleCI or Jenkins</li> <li>Minimum 2+ years of experience with Docker and Docker-Compose</li> <li>Minimum 4+ years with configuration management and automation tools (e.g., Puppet, Ansible, Chef, CloudFormation, SaltStack, Terraform)</li> <li>Strong Linux system administration experience</li> <li>Strong programming experience in at least one language (python, node, java, go, c/c++, ruby)</li> <li>Experience with logging and monitoring tools such as ELK, DataDog or NewRelic, LogEntries, SumoLogic, etc.</li> <li>Able to participate in 24/7 incident response escalation.</li> <li>Strong written and verbal communication skills</li> </ul>

Bank of America

Vice President, Cloud Security Lead DevOps Engineer

Job Description: Job Title: Valuation Rates Specialist Corporate Title: Director Location: Paris Company Overview: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Location: Based in the 8th arrondissement and within the Parisian Golden Triangle, our beautiful Art-Deco era office benefits from luxury modern workspaces, an abundance of natural light and is easily accessible by public transport. Role Description: This is a fantastic opportunity for a Valuation Specialist to join the Global Valuation Group (GVG) Methodology team at Bank of America. Working as part of the wider Global Banking and Markets CFO team based in London, you will be responsible for providing valuation and independent price verification (IPV) guidance/support to Global Banking and Markets (GBAM) Finance. You will focus on developing and investigating independent product valuation methodologies mostly focusing on Vanilla and Exotics Interest Rates Derivatives. Responsibilities: <ul> <li>Create, enhance and document independent product valuation methodologies</li> <li>Enhance market data calibration methodologies and participates to the model control framework</li> <li>Perform in deep dive of valuation issues and communicate findings to senior stakeholders</li> <li>Produce valuation updates and partner with business to enforce valuation control</li> <li>Involvement with model review and market data calibration. You would leverage a combination of quantitative knowledge of financial markets and products with a practical understanding of Interest Rates Derivatives pricing and risk management suitable for critically evaluating the results of control procedures applied</li> <li>Interaction with senior Finance, Risk, and Trading Stakeholders as well as a Regulator focus. You should be able to clearly communicate highly detailed issues, process, and results to senior stakeholders, business, control partners, regulators and internal/external auditors. Will be able to develop and guide an independent, but constructive, relationship with business and control partners</li> <li>You will possess excellent technical knowledge of financial markets and products within multiple markets sectors that should be complemented with deep quantitative experience necessary to critically evaluate the results of control procedures applied.</li> <li>Valuation Specialists possess broad knowledge of financial markets, products, and quantitative theory</li> </ul> What we are looking for: <ul> <li>Previous large, complex financial services organization experiences performing valuation control / risk management / model development with technical Vanilla and Exotics Interest Rates Derivatives expertise</li> <li>Proven management skills with evidence of supporting and developing quantitative resources</li> <li>Positive team leading skills required; ability to drive strategic vision, as well as develop and implement new governance and control frameworks</li> <li>Professional communication skills with ability to communicate complex issues in a simple manner</li> <li>Programming skills with ability to design, develop and automate</li> <li>Prior experience influencing and collaborating with stakeholders across functions/divisions</li> <li>Experience of regulatory and senior management interaction</li> <li>Minimum of a Bachelor’s degree, Master’s degree is highly preferred</li> <li>Experience across multiple products is preferred, but deep technical experience in a reduced product set is acceptable if you are expandable</li> </ul> Benefits of working at Bank of America France <ul> <li>Competitive retirement plan in addition to State plans</li> <li>Mandatory Medical Plan provided by the bank as a top-up to Social Security health benefits for you and your family.</li> <li>Employees and family members can receive free health advice 24/7 through a range of English and French speaking medical providers</li> <li>Life and disability insurance</li> <li>Time Savings Account (‘CET’) to save some of your leave days, cash them out or use them later</li> <li>Reimbursement of 50% of your commuter pass</li> <li>Nursery scheme for children under age 3</li> <li>Works council benefits</li> <li>Access to an Employee Assistance Programme for confidential support and help for everyday matters</li> <li>Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering with local charities</li> <li>Opportunity to receive free entry to arts exhibitions sponsored by Bank of America in Paris</li> </ul> Bank of America Good conduct and sound judgment is crucial to our long term success. It’s important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well. We are an equal opportunities employer, and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnic or national origins, age, sexual orientation, socio-economic background, responsibilities for dependants, physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience. We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.

Valuation Rates Specialist

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Position Summary Bank of America is looking for an experienced ServiceNow business analyst to help implement ServiceNow’s SecOps modules in a new, “greenfield” ServiceNow instance. This job is responsible for capturing and refining business needs into actionable requirements for ServiceNow developers. Job expectations include working closely with key stakeholders to ensure business outcomes are delivered, assisting with troubleshooting, creating documentation, and assisting with user training. Key Responsibilities: <ul> <li>Responsible for capturing and refining business and system requirements for the ServiceNow SecOps modules.</li> <li>Works with stakeholders to understand their needs, analyze problems, and capture their requirements, and then working closely with the Development Team to refine the requirement into specifications that can be executed by the team.</li> <li>Possess a working knowledge of Cybersecurity best practices, vulnerability management lifecycle, and ServiceNow configuration.</li> <li>Leverages experience and understanding of stakeholder needs to help create a solution, envisions the solution to solve a problem (manual or through software).</li> <li>Performs Cost/Benefit Analysis to align the technology to business strategy. Gathers &amp; catalogs functional, non-functional, and technical requirements for stakeholder requests.</li> <li>Determines the impact of modifications and enhancements on the ServiceNow SecOps modules and platform.</li> <li>Acts as the ServiceNow SecOps subject matter expert to support scope and requirement decisions.</li> <li>Ensures changes to the application are compliant with bank standards and policies.</li> <li>Assists users and development team with application testing and troubleshooting. May help configure test solutions to validate functional and system needs.</li> <li>Identify, document, and troubleshoot application related problems.</li> <li>Documents process, procedures, and workflows associated with the relevant ServiceNow modules and external applications.</li> <li>Leads or participates in continuous improvement efforts; Building expertise in creating, analyzing, and improving processes.</li> <li>Ability to create, maintain, and present training materials for end-users.</li> </ul> Qualifications: <ul> <li>1+ years of experience translating business needs into requirements for a ServiceNow implementation or major enhancement project.</li> <li>Hands-on experience with ServiceNow, including familiarity with at least 1 module.</li> <li>Prior experience in an IT or Cybersecurity role.</li> <li>Strong interpersonal and written/verbal communication skills, with the ability to present complex ideas clearly and effectively.</li> <li>Familiarity with Agile development practices.</li> </ul> Desired Certifications: <ul><li>ServiceNow Certified Systems Administrator (CSA) certification</li></ul> Enterprise Role Overview: Responsible for capturing and refining business and/or system requirements (based on specialization). Works with stakeholders to understand their needs, analyze problems, and capture their requirements, and then working closely with the Development Team to refine the requirement into specifications that can be executed by the team. Possess a working knowledge of the business and/or technical domain based on their specialization. Leverages experience and understanding of stakeholder needs to help create a solution, envisions the solution to solve a problem (manual or through software). Performs Cost/Benefit Analysis to align the technology to business strategy. Gathers &amp; catalogs functional, non-functional, and technical requirements for stakeholder requests. Determines the impact of modifications and enhancements on the application. Acts as the product(s) subject matter expert to support scope and requirement decisions. Ensures changes to the application are compliant with bank standards and policies. Assists users and development team with application testing and troubleshooting, and may help configure test solutions to validate functional and system needs. Identifies, document and troubleshoot application related problems. Documents process, procedures and workflows associated with applications. Leads or participate in continuous improvement efforts; Building expertise in creating, analyzing, and improving processes. Creates, maintains and presents training materials for end-users. Individual contributor. Shift:1st shift (United States of America) Hours Per Week: 40

ServiceNow Business Analyst

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: The ServiceNow Platform Administrator will play a key role in maintaining the ServiceNow platform as defined by the Product teams. This role will provide hands-on technical expertise to resolve service availability issues which includes coordinating cross team efforts to perform root cause analysis and problem resolution. You will work in a team environment to plan and implement software (or hardware) changes. You will participate in the various phases of the application lifecycle, including plan, server build and software installation, release implementation, continuous improvement, and decommission. At these early stages of our ServiceNow deployment, sharing knowledge and developing a documentation library as a team will be essential to our success. This job is responsible for leading the planning, designing, and implementation of complex infrastructure solutions to meet deployment requirements aligned with available playbooks and technical blueprints. Key responsibilities include providing and communicating technology solutions across audiences and overseeing projects and activities related to special initiatives or operations. Job expectations include leading the resolution process for problems, adhering to defined practices and policies to obtain results, and establishing input/output processes and working parameters for systems. Responsibilities: <ul> <li>Maintain and support the ServiceNow platform while adhering to bank policies and standards</li> <li>Manage ServiceNow code quality control processes and routines</li> <li>Respond to incidents for application availability issues as part of on-call duties</li> <li>Respond to incidents/pages for application functional issues or questions as part of daily duties</li> <li>Use your technical knowledge to triage service availability issues and restore service</li> <li>Research and resolve system defects, lead root cause analysis, and drive permanent resolution</li> <li>Ensure appropriate monitoring is in place and maintained to ensure application availability</li> <li>Participate in software release implementation meetings</li> <li>Participate in and coordinate maintenance activities</li> <li>Prepare and maintain application support/process documentation</li> <li>Develop management jobs, automation routines, or deployment scripts</li> <li>Manages and prioritizes multiple tasks and assignments for the team including tracking tasks and tickets in system(s) of record, ensuring enterprise service level agreements are met, and participating in defect, incident, problem, and change review meetings and release activities</li> <li>Works with appropriate teams to ensure alerts, monitoring, dashboards, and processes are established appropriately for new projects and initiatives</li> <li>Participates and helps with resource interviews and onboarding processes</li> <li>Performs access reviews, conducts compliance activities, and serves as a delegate for administrative processes</li> <li>Fulfills requests from business users and operations, communicates technical status updates with appropriate teams, and oversees stability, resiliency, reliability, and the performance of multiple supported systems</li> <li>Mentors other team members and provides technical leadership</li> <li>Captures and translates business requirements into complex infrastructure and/or system design for specific implementations and collaborates with technology stakeholders, Solution Delivery Management teams, Technology Project Management teams, Solutions Engineering teams, and technical service providers for system design and deployment</li> <li>Supports change implementations, proactively identifies and resolves potential issues resulting from the changes, and performs access and/or physical provisioning/deprovisioning (additions, modifications, and deletions) for infrastructure and applications</li> <li>Provides consulting services to Core Technology Infrastructure (CTI) and technical partners, executes procedures reliably, and escalates appropriately to solve incidents quickly</li> <li>Provides release support when needed and manages engagement across audiences</li> <li>Provides full lifecycle management of the infrastructure and application environments</li> </ul> Required Qualifications: <ul> <li>Minimum of 5+ years of experience a ServiceNow administration with emphasis on platform management</li> <li>Must have an active and verifiable ServiceNow Certified System Administrator (CSA) certification</li> <li>Proven experience as an administrator in highly regulated environments</li> <li>Experience in maintaining multiple ServiceNow environments</li> <li>Experience monitoring and maintaining ServiceNow products, supporting software engineering, maximizing data processing systems, building cloud-compatible services, and operating within an enterprise IT lifecycle</li> <li>Experience supporting ServiceNow integrations for security, risk, and compliance</li> <li>Experience with ServiceNow instance cloning and management</li> <li>Experience maintaining both Windows and Linux MID servers</li> </ul> Desired Qualifications: <ul> <li>ServiceNow certified implementation specialist (CIS)</li> <li>ServiceNow certified application developer (CAD)</li> <li>Experience in financial institution information technology security, compliance with rules, regulations, and financial industry standards</li> <li>Experience leveraging MID servers for integration and automation</li> <li>Experience with ServiceNow Discovery and other Configuration Management Database (CMDB)population toolsets</li> </ul> Skills: <ul> <li>Systems Administration</li> <li>Result Orientation</li> <li>Risk Management</li> <li>Solution Design</li> <li>Adaptability</li> <li>Analytical Thinking</li> <li>Collaboration</li> <li>Influence</li> <li>Solution Delivery Process</li> <li>Architecture</li> <li>Automation</li> <li>DevOps Practices</li> <li>Project Management</li> <li>Stakeholder Management</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

ServiceNow Platform Administrator

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for managing complex to high risk cross-functional and/or inter-departmental programs or projects for Line of Business products, processes, functions, and employee readiness. Key responsibilities include partnering with the business to develop a plan to sustain change, evaluate current methods, and drive strategies to implement changes/improvements. Job expectations include serving as the primary point of contact to department managers for critical change initiatives, using tools to document program performance, and influencing stakeholders to make strategic changes. The Global Markets Change and Transformation team are looking for a Senior Project Manager. We are a team of 30+, split into two equal sub teams, spread across Chester, London, Dublin and New Jersey. You will be responsible for overseeing projects and workstreams to implement transaction reporting regulation changes. Role will provide project lead oversight of delivery along with local resources. • You will provide management and oversight of multiple regulatory transaction reporting implementation projects within TRCG • You will work closely with internal stakeholders to deliver to regulatory requirements and plan timelines across a number of parallel projects • Liaise with Technology partners to understand costs and timeframes for development work and factor this in to project plans and project communications • Manage and run senior governance routines to manage the project portfolio • Provide senior management updates and engage senior leaders in status updates and escalation discussions • You will liaise with testing and quality assurance processes to confirm accuracy of reporting and ensure project development is aligned to requirements • You will identify critical risks and dependencies and work to mitigate these to maintain project delivery • Help to manage resource alignment and cost allocation in partnership with stakeholder teams Responsibilities: <ul> <li>Defines responsibilities and accountabilities for key project roles and oversees the execution of defined programs and/or project tasks through tracking of deliverables and their statuses, developing project plans, and measuring progress against ongoing key performance indicators</li> <li>Leads the adoption and sustainment of change initiatives and assesses adoption risks</li> <li>Leads remediation requirements documentation efforts based on identified gaps and controls needed for sustained performance</li> <li>Leads and plans programs and projects using appropriate tools and techniques, including Technology platforms used by client facing employees, change management tools, and risk and issue management tools to ensure efficient and effective project completion</li> <li>Develops, maintains, and reports on an overall integrated delivery plan, raising any risks, developing a mitigation plan, and escalating issues appropriately to respective stakeholders</li> </ul> Required Skills: • You will have knowledge of financial regulatory reporting requirements e.g. MiFID/MiFIR (TR and PTT), EMIR, SFTR and FinfraG reporting • You will have experience of working with regulatory projects within Investment Banking (Global Markets) or financial services • You will have Project Management experience including analysis techniques and an understanding of project management methodologies. • You will have experience of providing both written and verbal updates for senior leaders and managing effective escalations • Experience of tracking multiple projects/workstreams as part of a portfolio of work and the governance routines required to manage broad workstreams Desired Skills: • Excellent communication, both verbal and written, will be an advantage • Track record of effective stakeholder management • A proven track record of liaising with technology teams will be a plus • Being able to work unsupervised and to tight deadlines would be a plus • Experience working with Microsoft Office and JIRA would be an advantage Skills: <ul> <li>Controls Management</li> <li>Issue Management</li> <li>Problem Solving</li> <li>Process Management</li> <li>Process Performance Measurement</li> <li>Monitoring, Surveillance, and Testing</li> <li>Policies, Procedures, and Guidelines Management</li> <li>Process Design</li> <li>Program Management</li> <li>Project Management</li> <li>Critical Thinking</li> <li>Influence</li> <li>Prioritization</li> <li>Process Mapping</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

Senior Project Manager

Job Description: Job Title: CFO Data Management - Controls Analyst Corporate Title: Vice President Location: Chester Company Overview: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Location Overview: Find us in the city of Chester, a destination renowned for its culture, history, and beauty. Working at Bank of America Chester offers a far-reaching global career for a world-renowned organisation, whilst being ideally situated against the backdrop of the rolling North Wales hills and the banks of the serene River Dee. The Team: CFO Data Management (CFO DM) is responsible for ensuring data is timely, accurate and complete with respect to Bank of America’s Treasury Function’s needs and use cases. This role forms part of the Treasury Data Management Controls Team. The CFO DM Controls Team is a horizontal function with three key areas of focus: execution of daily and monthly data quality controls, manual adjustments to address data issues and month end reconciliations to ensure complete and accurate data to downstream data consumers accountable for the adherence to regulatory mandates. The role will have responsibility for the month end reconciliations for GRIFFIN including expanding coverage to include Merrill Lynch International, presenting month end results to stakeholders in GRR and GFC, driving root cause analysis for breaks and remediation of these. Role Description: The role will have responsibility for the month end reconciliations between GRIFFIN (EMEA Regulatory reporting platform) and the general ledger. The reconciliation will cover the following entities/branches: BofASE, BofAE DAC, BANA London and MLI. Responsibilities: <ul> <li>Expanding legal entity coverage to include a month end reconciliation for Merrill Lynch International</li> <li>Supervising the reconciliation team who are based in India</li> <li>Presenting month end reconciliation results to stakeholders including EMEA GRR, legal entity CFOs, and other key stakeholders</li> <li>Driving root cause analysis for month end breaks collaborating with CFO DM Product SMEs, GBAM Finance and business partners on data needs, upstream data sourcing, and remediation</li> <li>Coordination of escalation to address exceptions, threshold breaches and data quality/data gap remediation.</li> <li>Work with CFO DM GRIFFIN controls team to improve/remediate manual adjustments for data gaps identified by the reconciliation process</li> <li>Engage and build relationships with business and technical stakeholders at varied levels to align on key objectives and provide data control oversight and proactively escalate and mitigate risk. Ensure adherence to applicable policies.</li> <li>Operational Excellence – enhance CFO DM processes through identification and analysis of processes and own the delivery of solution(s).</li> <li>Develop a strong knowledge of CFO DM Controls processes and how they link to stakeholder (GRR) daily/monthly reporting.</li> <li>Ensure processes, procedures and routines are well documented and followed consistently.</li> <li>Support Audit and Regulatory requests.</li> </ul> What we are looking for: <ul> <li>Excellent problem solving and analytical skills</li> <li>Attention to detail and an ability to “connect the dots”</li> <li>Advanced Microsoft Office</li> <li>Capacity to handle multiple tasks and work in a flexible environment</li> <li>Ability to think and act independently, detailed oriented and organized;</li> <li>Excellent verbal and written communication skills and the ability to build relationships across a matrixed organization.</li> <li>Time management and ability to meet SLAs and deadlines</li> </ul> Skills that will help: • Knowledge and prior experience with Regulatory Reporting • SQL experience querying large sets of data • Basic knowledge of Tableau and/or Alteryx • Product knowledge and experience of end to end trade bookings • Data Management experience Benefits of working at Bank of America: UK <ul> <li>Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner</li> <li>Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons</li> <li>20 days of back-up childcare including access to school holiday clubs and 20 days of back-up adult care per annum</li> <li>The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc.</li> <li>Access to an emotional wellbeing helpline, mental health first aiders and virtual GP services.</li> <li>Access to an Employee Assistance Program for confidential support and help for everyday matters</li> <li>Ability to donate to charities of your choice directly through payroll and the bank will match your contribution</li> <li>Opportunity to access our Arts &amp; Culture corporate membership program and receive discounted entry to some of the UK’s most iconic cultural institutions and exhibitions.</li> <li>Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local community.</li> </ul> Bank of America: Good conduct and sound judgment is crucial to our long term success. It’s important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well. We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of sex, gender identity or gender reassignment, marital or civil partner status, race, religion or belief, colour, nationality, ethnic or national origins, age, sexual orientation, pregnancy or maternity, socio-economic background, responsibility for dependants or physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience. We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.

Senior Data Analyst

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for serving as the first point of contact for financial center clients, helping to uncover personal banking needs of both individual and small business clients, offering appropriate solutions, and connecting clients to specialists. Key responsibilities include deepening client relationships through platform services, supporting clients with self-service or transactional activities, and providing exceptional client care. Job expectations include proactively connecting with clients through outbound calls and conducting consistent follow-up routines. Responsibilities: • Partners with teams to provide financial center clients with both consumer and small business solutions, services, and strategies when uncovering personal banking needs and helping clients navigate their unique life priorities • Assists, educates, and trains clients on conducting simple transactions through self-service technologies • Leverages available resources, technologies, and processes to optimize the client experience and deliver operational excellence and accuracy • Adheres to established processes, laws, and guidelines in performing day-to-day activities, such as opening accounts, account maintenance, and Digital Assisted Shopping • Manages client interactions by taking the best course of action for the bank and its clients and abiding by all regulatory requirements Required Qualifications: <ul> <li>Has a minimum of one year demonstrated sales experience in a relationship-oriented and client-centric environment. In lieu of this requirement, has previously held the role of Relationship Manager (RM), Advisor Development Program (ADP) RM, Credit Solutions Advisor (CSA I), or Relationship Manager Business Owner Specialist (RMBOS) at Bank of America for a minimum of six months.</li> <li>Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client.</li> <li>Collaborates effectively to get things done, building and nurturing strong relationships.</li> <li>Displays passion, commitment and drive to deliver an experience that improves our clients’ financial lives.</li> <li>Is confident in identifying solutions for helping new and existing clients based on their needs.</li> <li>Has strong written and verbal communications skills.</li> <li>Is able to communicate effectively and confidently, and is comfortable engaging all clients (in-person and by phone).</li> <li>Has the ability to learn and adapt to new information, technology platforms, handle ambiguity and adapt to changing circumstances.</li> <li>Applies strong critical thinking and problem-solving skills to meet clients’ needs.</li> <li>Demonstrates effective time management skills and the ability to organize, prioritize and perform multiple tasks simultaneously.</li> <li>Is a commissioned notary or can successfully obtain a notary commission in the state you work within a few months of start date in role (exact timeframe varies by location due to differing state laws).</li> <li>Can be flexible to work weekends and/or extended hours as needed.</li> <li>Bilingual Sills in Arabic required</li> </ul> Desired Qualifications: • An associate’s degree or bachelor’s degree in business, finance, or a related field. • Experience working in a financial center where goals were met or exceeded. • Retail and/or sales experience in a salary plus incentive environment. • Experience working in an environment with individual and/or team goals where goals were routinely met or exceeded. • Experience with financial information, spreadsheets and financial skills. • Knowledge of banking products and services. • Strong computer skills including MS applications and previous experience utilizing laptop technology. Skills: • Active Listening • Business Acumen • Customer and Client Focus • Oral Communications • Problem Solving • Account Management • Client Experience Branding • Client Management • Client Solutions Advisory • Relationship Building • Business Development • Pipeline Management • Prospecting • Referral Identification • Referral Management Minimum Education Requirement: • High School Diploma / GED / Secondary School or equivalent Shift:1st shift (United States of America) Hours Per Week: 40

Senior Banker - Skyline Financial Center - Bilingual Arabic Required

Job Description: Job Description One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! **This position is open for the entire market and the specific Financial Center location will be based on business needs. If you are offered a position, you will train at one financial center, and then potentially move to another location that is within a reasonable commuting distance of your home to the extent permitted by applicable law.** Job Description: This job is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM. Key responsibilities include accurately and efficiently processing cash transactions for clients as needed. Job expectations include having deep conversations with clients to gain in-depth knowledge of the financial and life priorities and connecting clients to solutions that meet the financial goals. Responsibilities: • Executes the bank's risk culture and strives for operational excellence • Builds relationships with clients to meet financial needs • Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations • Grows business knowledge and network by partnering with experts in small business, lending, and investments • Manages financial center traffic, appointments, and outbound calls effectively • Drives the client experience • Manages cash responsibilities Required Qualifications: • Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client. • Collaborates effectively to get things done, building and nurturing strong relationships. • Displays passion, commitment and drive to deliver an experience that improves our clients’ financial lives. • Is confident in identifying solutions for new and existing clients based on their needs. • Communicates effectively and confidently, and is comfortable engaging all clients. • Has the ability to learn and adapt to new information and technology platforms. • Is confident in educating clients on how to conduct simple banking transactions through self-service technologies (for example, ATM, online banking, mobile banking). • Applies strong critical thinking and problem-solving skills to meet clients’ needs. • Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations. • Efficiently manages time and capacity. • Focuses on results, while acting in the best interest of the client. • Can be flexible to work weekends and/or extended hours as needed. Desired Qualifications: • Experience in financial services and knowledge of financial services industry, products and solutions. • One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals. • Six months of cash handling experience. • Bachelor's Degree or business-relevant Associate’s Degree such as business management, business administration or finance​ *Bilingual in Korean preferred Skills: • Adaptability • Business Acumen • Customer and Client Focus • Oral Communications • Problem Solving • Account Management • Client Experience Branding • Client Management • Client Solutions Advisory • Relationship Building • Business Development • Pipeline Management • Prospecting • Referral Identification • Referral Management Minimum Education Requirement: • High School Diploma / GED / Secondary School or equivalent The following laws or regulations restrict or prohibit the hiring of individuals with certain specified criminal history for the position: FDIC Shift:1st shift (United States of America) Hours Per Week: 40

Relationship Banker - Hollywood area

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! **This position is open for the entire market and the specific Financial Center location will be based on business needs. If you are offered a position, you will train at one financial center, and then potentially move to another location that is within a reasonable commuting distance of your home to the extent permitted by applicable law.** Job Description: This job is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM. Key responsibilities include accurately and efficiently processing cash transactions for clients as needed. Job expectations include having deep conversations with clients to gain in-depth knowledge of the financial and life priorities and connecting clients to solutions that meet the financial goals. Responsibilities: • Executes the bank's risk culture and strives for operational excellence • Builds relationships with clients to meet financial needs • Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations • Grows business knowledge and network by partnering with experts in small business, lending, and investments • Manages financial center traffic, appointments, and outbound calls effectively • Drives the client experience • Manages cash responsibilities Required Qualifications: • Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client. • Collaborates effectively to get things done, building and nurturing strong relationships. • Displays passion, commitment and drive to deliver an experience that improves our clients’ financial lives. • Is confident in identifying solutions for new and existing clients based on their needs. • Communicates effectively and confidently, and is comfortable engaging all clients. • Has the ability to learn and adapt to new information and technology platforms. • Is confident in educating clients on how to conduct simple banking transactions through self-service technologies (for example, ATM, online banking, mobile banking). • Applies strong critical thinking and problem-solving skills to meet clients’ needs. • Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations. • Efficiently manages time and capacity. • Focuses on results, while acting in the best interest of the client. • Can be flexible to work weekends and/or extended hours as needed. Desired Qualifications: • Experience in financial services and knowledge of financial services industry, products and solutions. • One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals. • Six months of cash handling experience. • Bachelor's Degree or business-relevant Associate’s Degree such as business management, business administration or finance​ Skills: • Adaptability • Business Acumen • Customer and Client Focus • Oral Communications • Problem Solving • Account Management • Client Experience Branding • Client Management • Client Solutions Advisory • Relationship Building • Business Development • Pipeline Management • Prospecting • Referral Identification • Referral Management Minimum Education Requirement: • High School Diploma / GED / Secondary School or equivalent The following laws or regulations restrict or prohibit the hiring of individuals with certain specified criminal history for the position: FDIC; Loan Originators Shift:1st shift (United States of America) Hours Per Week: 40

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